Devon & Cornwall Police Authority Performance Management Committee

Performance Summary

10 September 2008

Force Performance to Targets 1st April to 31st July 2008

Note: Satisfaction levels are based on 12 month rolling totals due to number of surveys conducted monthly.

Serious Acquisitive CrimeOne-Year Milestone Target: 2% ReductionWeekly Crime Levels 01/04/08 - 24/08/08

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Cornwall & IOS BCU: -4.8% Plymouth BCU: -0.1% Devon BCU: -14.6%

FORCE: -8.6%

Three-year Target: To be one of the 10 Forces nationally with the lowest levels of serious acquisitive crime (Currently 9th)

One-year Milestone Target: To achieve a reduction of at least 2% in serious acquisitive crime

Serious Violent CrimeOne-Year Milestone Target: 6% ReductionWeekly Crime Levels 01/04/08 - 24/08/08

Cornwall & IOS BCU: -4.8%

Plymouth BCU: -0.1%

Devon BCU: -14.6%

FORCE: -8.6%

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Cornwall & IOS BCU: +1.4% Plymouth BCU: +31.8% Devon BCU: -10.2%

FORCE: +2.0%

Three-year Target: To be one of the 10 Forces nationally with the lowest levels of serious violent crime (Currently 11th)

One-year Milestone Target: To achieve a reduction of at least 2% in serious violent crime

Total Crime Sanction Detections One-Year Milestone Target: 30%

Weekly Sanction Detections 01/04/08 - 24/08/08

Cornwall & IOS BCU: 26.7% Plymouth BCU: 29.8% Devon BCU: 27.0%

FORCE: 27.6%

Three-year Target: To be one of the 10 Forces nationally with the highest total crime sanction detection rate (Currently 21st)

One-year Milestone Target: To exceed a 30% sanction detection rate for total crime

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Total Detections 2008/09 Total Detections 2007/08Current Weekly target Initial Target

Total Crime Sanction Detections: LPA Level01/04/08 - 24/08/08 by Disposal Type

Sanction Detection RatesLead Indicators

Domestic Abuse Sanction Detections One-Year Milestone Target: 50%

Weekly Sanction Detections 01/04/08 - 24/08/08

Cornwall & IOS BCU: 50.2% Plymouth BCU: 41.8% Devon BCU: 44.9%

FORCE: 45.7%

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Total Detections 2008/09 Total Detections 2007/08Current Weekly target Initial Target

Sexual Offences Sanction Detections One-Year Milestone Target: 30%

Weekly Sanction Detections 01/04/08 - 24/08/08

Cornwall & IOS BCU: 26.1% Plymouth BCU: 19.0% Devon BCU: 26.4%

FORCE: 24.6%

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Total Detections 2008/09 Total Detections 2007/08Current Weekly target Initial Target

Sexual Offences Recorded Crime

Weekly Crime Levels 01/04/08 - 24/08/08

Cornwall & IOS BCU: -4.8%

Plymouth BCU: -0.1%

Devon BCU: -14.6%

FORCE: -8.6%

Cornwall & IOS BCU: +3.3% Plymouth BCU: +18.5% Devon BCU: +5.4%

FORCE: +7.5%

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Sexual Offences

April - July 2008

Cornwall & IOS BCU: 82.6%

Plymouth BCU: 85.1%

Devon BCU: 84.0%

FORCE: 84.0%

User Satisfaction: Overall Satisfaction(Burglary, RTCs,Vehicle and Violent Crime)

12 Months to July 2008Three-year Target: To be one of the 10 Forces nationally with the highest percentage of victims who are satisfied with the overall service provided by the police (Currently 12th)

One-year Milestone Target: To exceed 86% of victims who are satisfied with the overall service provided by the police

User Satisfaction(Burglary, RTCs, Vehicle and Violent Crime)

12 Months to July 2008

Figures relate to the Average of the Satisfaction Levels for Burglary Victims, Victims of Vehicle Crime and of Violent Crime and those reporting RTCs - Interviews conducted during the 12 months to July 2008.

Cornwall & IOS BCU: 91.2%

Plymouth BCU: 92.8%

Devon BCU: 93.0%

FORCE: 92.5%

User Satisfaction: Ease of Contact(Burglary, RTCs,Vehicle and Violent Crime)

12 Months to July 2008Three-year Target: To be one of the 10 Forces nationally with the highest percentage of victims who are satisfied with the ease of contacting someone who could assist (Currently 20th)

One-year Milestone Target: To exceed 94% of victims who are satisfied with the ease of contacting someone who could assist

Cornwall & IOS BCU: 91.2%

Plymouth BCU: 92.8%

Devon BCU: 93.0%

FORCE: 92.5%

Ease of Contact - Indicators(Burglary, RTCs,Vehicle and Violent Crime)

12 Months to July 2008

A. Advertise the non-emergency number and improve speed of response. Respondents also wanted to call a local number and be able to contact their local police station.

Q. Is there anything the Police could have done to make it easier to contact them?

User Satisfaction - Whole Experience(Racist Incidents)

12 Months to July 2008

Three-year Target: To be one of the 10 Forces nationally with the highest percentage of victims of racist incidents satisfied with the overall service provided by the police (Currently 5th)

One-year Milestone Target: To exceed 86% of victims of racist incidents who are satisfied with the overall service provided by the police

Cornwall & IOS: 87.8%

Plymouth: 76.7%

Devon: 86.6%

FORCE: 83.4%

Warrants Performance - June 2008

• Increase in the number of Outstanding FTA Warrants from 254 in April 2008 to 274 in June 2008 is attributable to an increase in Plymouth BCU (Category A and B)

• Warrant Stock over 12 months old remains stable across all BCUS and Categories compared to April and May 08.

PI: To have no more than 270 outstanding FTA Warrants by March 2009

Warrants Performance - June 2008

• Compared to May 2008, Force Level decreases in the percentage of warrants executed within target time frame for Category A and B Warrants. Target achieved within Category C (Force level increase to 77%).