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“Seeking for better opportunities to expand my knowledge, experience and my skills for further growth with a well-established and globally reputed organization”
CAREER PROFILE
A success-driven, proactive and results oriented IT Manager with a glorious career spanning over 10 years in IT sector serving as Global Head for managing IT for offices in India, Singapore and Latvia
Possesses knowledge on training operations, crewing operations in a shipping industry, creating customized standalone applications and client server applications using MSF (Microsoft Solution Framework) and COM components
Possesses knowledge in SDLC (Software Development Life Cycle) and PMS systems on-board merchant navy vessels and office
Possesses expertise in installing and administering of various software such as Windows Domain, Active Directory configuration, Microsoft Exchange Server, Symantec Vault, Blackberry Enterprise Server and Microsoft Lync Server 2010
Adept at database administration and providing support for Oracle, Sybase, MySQL, MS SQL, MS Access and Fox Pro database systems
Possesses expertise in performing ERP System installation, configuration and maintenance
Proficient in network installation, wireless networking, security and reliability planning and implementation
Proficient in using IIS (Internet Information Server) and also possesses knowledge in Development Environments such as Visual Basic, MTS, ActiveX, COM & DCOM, PL-SQL and Developer-2000 etc
Possesses flexibility and adaptability to manage manifold tasks and consistently achieve performance goals through diligence, tenacity and initiative
CAREER SKILLS
Analytical and Designing Skills Installation/ Configuration/
Administration
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VINODIT MANAGER
Full Name : Vinod V. Pillai
Contact : (Mob) +971-503841797
(Res)+971-554125780
Email : [email protected]
Address : P.O. BOX 87238, Dubai
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Leadership Skills Communication Skills
IT Team Management Network/ Server/ Database
Management
Networking/ Troubleshooting Skills Disaster Recovery Skills
WORK PROFILE HIGHLIGHTS
INTERNATIONAL TANKER MANAGEMENT (V. SHIPS GROUP) – DUBAI JAN 2014-PRESENT
IT MANAGER
SELANDIA SHIP MANAGEMENT (FORMERLY EMS SHIP MANAGEMENT INDIA) SEP 2010-SEP 2013
IT MANAGER
EMS SHIP MANAGEMENT INDIA APR 2009-AUG 2010
PMS OFFICER
SHELL TRADING AND SHIPPING CO JUL 2008-FEB 2009
FLEET ADMINISTRATIVE OFFICER
GENERAL MARITIME MANAGEMENT JUN 2005-APR 2007
STAR (SHIPBOARD TECHNOLOGY AND ADMINISTRATIVE RESOURCE)
TANKER PACIFIC MANAGEMENT OCT 2007-JUN 2008
IT SUPPORT & TRAINING COORDINATOR
PHOENIX CORPORATION APR 2003-OCT 2004
TEAM LEADER
EXPERIENCE ON SHIPS
VESSEL : GEMMATA SEP 2008 – FEB 2009
65
43
877
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RANK: FLEET ADMINISTRATIVE OFFICER
TRADE: WORLD WIDE TRADE
VESSEL : GENMAR REVENGE JUL 2006 – DEC 2006
RANK: PURSER (SHIPBOARD TECHNOLOGY ADMINISTRATIVE RESOURCE OFFICER)
TRADE: WORLD WIDE TRADE
VESSEL : GENMAR DEFIANCE SEP 2005 – APR 2006
RANK: PURSER (SHIPBOARD TECHNOLOGY ADMINISTRATIVE RESOURCE OFFICER)
TRADE: WORLD WIDE TRADE
PROFESSIONAL EXPERIENCE
IT MANAGER
Responsibilities:
Team Management: Managing a team of executives handling shore and providing ship support
Implementation of Technologies: Implementing new technologies from procurement stage to project active stage
IT Infrastructure Management: As IT Head, overseeing IT Infrastructure on-board ships and also managing 42 ships
Leadership: Leading team in major IT infrastructure and taking over domain from EMS to Selandia Ship Management
Delivery of IT Infrastructure: Managing, maintaining and expanding the delivery of IT infrastructure and providing service support on multiple locations
Information Management: Managing the delivery of information, communications, technology systems and services operating within the business
Cost Effective IT Infrastructure: Overseeing for the efficient and cost effective provision of all IT infrastructures
Supervision: Supervising network activity and also managing LAN performance according to established industry procedures
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Hardware Management: Overseeing and ensuring optimal operation of all network hardware and equipment, including servers, backups on NAS / SAN Boxes, routers and switches
Providing IT Solution: Managing and ensuring effectiveness of security solutions including firewalls, anti‐virus solutions, web/ e‐mail filters and intrusion detection systems
Business Relationship Management: Managing business relationships with suppliers, service providers, vendors, contractors and consultants
Security Management: Managaing the security, operational performance, core server infrastructure, systems and subsystems
Operational Management: Implementing and overseeing ongoing operational management
Network Maintenance: Maintaining corporate TCP/ IP network infrastructure including all WANs, LANs and VPN
Cost Management: Examining IT infrastructure costs within the organization, identifying and pursuing cost saving opportunities
System Review: Reviewing systems and network implementations to ensure compliance with established policies, standards, configuration guidelines, and industry best practices
Technical Assistance: Providing assistance and technical support to local and global team members
Improvement: Developing and implementing improvements to policies, procedures, processes and enabling new technologies
IT System Maintenance: Maintaining and overseeing IT Systems globally
Resolving Issues: Resolving business related desktop, hardware, software and communication issues
Hardware and Application Testing: Providing assistance for testing and deployment of new hardware and applications globally
Project Delivery: Delivering project work packages including implementation and operational maintenance of new and existing corporate systems
Coordination: Coordinating and contributing to the development, implementation, testing and maintenance of sustainable business continuity and disaster recovery procedures
Planning: Planning and implementing server upgrades, overseeing maintenance fixes and vendor‐supplied patches
Analyses: Analysing system performance, identifying and solving complex issues as required with external vendors and agencies
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Report Preparation: Preparing report on emerging issues, critical support matters and training requirements
Supervision: Supervising compliance of established corporate policies, procedures and also escalating issues of non-compliance
PMS OFFICER
Responsibilities
Training: Provided training to new and existing officers on the system
SoftwareTroubleshooting: Identified errors, performed troubleshooting of software and also did regular upgradation reporting
Database Upgradation: Upgraded databases with the help of management team
Equipments Updates: Updated equipment details, spares parts, inventory and oversaw maintenance instructions for the components and equipments
Report Preparation: Prepared reports as per management requirements
Data Management: Performed regular maintenance and also oversaw backup data of all systems
Network Troubleshooting: Identified, fixed and troubleshooted systems, network and other errors
System Installation: Installed new systems and softwares (if required)
System Support: Provided all computer systems support to the management team onboard
PLANNED MAINTENANCE SYSTEM
Responsibilities
Training: Provided training to the management team and all the officers onboard
Error Identification: Found errors and performed troubleshooting of the software and upgradation reporting
Database Upgradation: Upgraded databases with the help of management team
Equipment Update: Updated equipments, spares and components
Report Preparation: Prepared reports as per ship management requirements
COMPUTER SYSTEMS
Responsibilities
Maintenance: Maintained backup data of all systems
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Troubleshooting: Found and fixed troubleshooting systems and network
ADMINISTRATIVE JOBS
Responsibilities
System Administeration: Oversaw master filing system onboard
Maintenance: Maintained minutes of meetings
Account Management: Oversaw monthly accounting and payroll
Paper Management: Oversaw month end papers and port papers
Cost Control: Oversaw provisions, stores tracking, provided support and controlled cost
Maintenance: Maintained and tested GMDSS equipment on-board
IT SUPPORT & TRAINING COORDINATOR
Responsibilities
Coordination with Management: Coordinated with company management and crew members and also facilitated training at the appropriate levels
Assurance: Ensured that all company crew members are trained
Arrangement of Courses and Seminars: Coordinated with training institute in India and worldwide and also arranged different courses and seminars as per company requirements
Accommodation Of Crew Members: Coordinated with various hotels for accommodating crew members and trainers coming for seminars
Account Management: Handled accounts related to training institutes, hotel and travel agents
Resolving Issues: Responded to various vessel queries and arranged courses as per requests
Review of Training: Provided management with a quarterly, half-yearly and yearly review of training done
Budget Management: Ensured that the training expenses are well within the company allocated budget and plan for the next year budget
Review Courses: Reviewed courses and proposed new courses to the management
Administeration: Administered the company IT Network and coordinated with various hardware and software vendors as per company requirements
Database Management: Managed company databases, oversaw regular backups, troubleshooted hardware, software and network as and when required
TEAM LEADER
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Responsibilities
Providing ERP Solutions: Provided ERP solutions largely using VB, ActiveX and COM Technologies
Team Management: Managed a team of software programmers
Analyses: Analysed user requirements, designed project database design and ensured implementation of projects
Program Development: Developed programs and coordinated with team at various levels
Coordination: Coordinated with company management at different levels during projects
Maintenance and Troubleshooting: Maintained and troubleshooted projects
Support: Provided support to clients based on user requirements
EDUCATIONAL QUALIFICATION
GROVE SHIRE UNIVERSITY APR 2015
MASTER OF SCIENCE-COMPUTER SCIENCE-INFORMATION TECHNOLOGY
MUMBAI UNIVERSITY
B. COM (BACHELOR OF COMMERCE)
PROFESSIONAL CERTIFICATIONS
Higher Diploma in Software Eng. from Aptech Institute
Microsoft Certified Solution Developer
Microsoft Certified Professional
Oracle Certified Associate
GMDSS Certified (Certified Radio Officer)
STCW Certificates
– Basic Fire Fighting
– Elementary First Aid
– Personal Survival Techniques
– Personal Safety and Social Responsibilities
– Oil Tanker Familiarization
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Ship’s Technology and Administrative Resource Program for Ship’s Clerk
Specialized course in Computer Operations and Information Technology for Ships
Specialized course in Accountancy and Shipboard Secretarial Practice
PROFESSIONAL SKILLS
Proficient in performing installation, maintenance, performance and providing support of IT installations
A pragmatic leader with an ability to provide support to IT team for achieving business objectives
Proficient in making significant contributions to major local and global technology infrastructure initiatives and projects
Proficient in managing, monitoring and maintaining server software and hardware asset lifecycle
Possesses ability to deal with multiple and competing demands under substantial stress
Detail-oriented and good in analysis and logical thinking
Excellent time management, analytical, organizational and problem solving skills
Sound ability to learn fast and grasp information easily
Dynamic and vibrant personality and can work under time pressure
Work well independently and as part of a team
Committed to maintain quality of work
Positive attitude towards dealing with people at all management levels
Ability to solve problems and effective decision-making skills
Drive to continue learning throughout career
Highly motivated and possess appropriate personal characteristics such as perseverance and energy
Well-mannered, articulate and fully aware of multicultural diversity
Timely, consistent, accurate and excellent in customer service
Excellent leadership and communications skills
Work effectively and always towards efficiency, responsible and accountable
Ability to multi task in a fast paced environment and to quickly assess situations and respond accordingly
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PERSONAL INFORMATION
Full Name : Vinod V. Pillai
Contact : (Mob) +971-503841797
(Res)+971-554125780
Email : [email protected]
Nationality : Indian
Date of Birth : 9 Apr 1980
Address : P.O. Box 87238, Dubai
Passport : Z2445928, Expiring 22 Nov 2022
Driving License: Indian, valid till 14 Dec 2022 / UAE valid till 2025
Indian CDC No : MUM-130191, expiring 18 May 2015
INDOS No : 05ZL0125, issued 29 Mar 2005
Languages : English, Hindi, Marathi, Malayalam
REFERENCES
References to be provided upon request
