Connections - April 2016

A newsletter for Orange Regional Medical Center employees, physicians and volunteers

April 2016

A newsletter for Orange Regional Medical Center employees, physicians and volunteers

As you are aware, we anticipate a Joint Commission survey sometime this year. The Joint Commission’s “Gold Seal of Approval” reflects an organization’s commitment to excellence in care and patient safety. Our goal is to work towards high reliability, which means providing the right care for every patient, every time.

Our recent Culture of Safety Survey results reflect continued improvement across all domains of safety including teamwork, communication, organization learning and leadership support. We need to remain focused in attaining a safe culture that is proactive and methodical in anticipating challenges before they occur.

We have launched a new program “We’ve Got Your Back” Safety Rounds. Organization leaders have committed to dedicate time every Monday to conduct patient safety rounds. The rounds will occur in patient care areas and will provide an opportunity for leaders to engage with front-line caregivers on safety issues.

One of the most challenging areas of patient safety for all healthcare organizations is infection control. We are faced with many multi-drug resistant organisms, as well as new emerging infectious diseases. A proactive step we have taken to help combat these dangerous organisms is our recent purchase of the Surfacide Ultra Violet light system. This system uses three towers of Ultra Violet light emitters used to kill C. difficile spores. We are the first hospital in the Hudson Valley to implement this technology and expect this will help reduce the spread of infections.

The most important action we can all take to prevent the spread of infections is to wash or sanitize our hands before and after every patient contact. It’s also imperative to read isolation signs and use appropriate protective equipment as instructed. Cleaning and disinfecting environmental surfaces and medical equipment per hospital policy and manufacturer’s instructions is another critical step in preventing the spread of infection. Be sure to know the contact/dwell times of each disinfectant you use. With consistent use of these measures combined, we can protect ourselves, our colleagues and our patients.

Thank you for doing your part to prevent the spread of infection and for your commitment to patient safety!

Sincerely,

Scott Batulis, President & CEO

Scott BatulisPresident & CEO

www.ormc.org

We've Advanced To A Provisional Level II Trauma Center

The New York State Department of Health (NYS DOH) recently advanced Orange Regional Medical Center to a Provisional Level II Trauma Center. The advancement in provisional status reflects the evolution of our program as we continue to develop the resources necessary to support a Level II Trauma Center. While this has no real impact on our daily operations, it does mean we can expect to see an increase in Trauma Activations and Admissions volume as well as receiving and caring for more patients with an increase in acuity and complexity of injuries.

From The President & CEO

Are You Photo-Friendly? Check out our media gallery at www.ormc.org/MediaGallery

UpdateConnections April 2016

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Scenes from the Quarterly Medical Staff Meeting

Committed To Our Community

The GHVHS Medical Group held its Quarterly Medical Staff Dinner on March 17 at Bernie's Holiday Restaurant. It was a lively night with presentations from Dr. Lauren Roman on Primary Care, Dr. Marina Keller on Infectious Diseases, Drs. Michelle Fontaine and Eric Martin on Orthopedics, Dr. Adrian Paraschiv on IT and Revenue Cycle and Dr. Aamir Gilani on Quality Reporting. In addition, Executive Director, Jerry Dunlavey, gave a 'State of the Practice' presentation followed by a Q & A period. The next Quarterly Dinner is at West Hills Country Club, in Middletown, on June 16 at 6:00 p.m.

On March 19, Orange Regional Medical Group set up a booth at Orange Regional’s Outpatient Health Fair at the Galleria at Crystal Run. Dr. Hannah Brooks, Breast Specialist, was on air discussing breast health. Dr. El Zarif also spoke about sleep disorders, drowsy driving, pediatrics sleep studies and more!

On April 17, Monroe Primary Care’s Dr. Chavez Carey, Dr. Rona Heublum-Colton, Sarah Duplessis, RN, Sherry Lummus, RN and Denise Mauri participated in the 2016 MS Walk held in Monroe.

NEW Medical Emergency Response Team Simulator Laboratory Opens

On April 14, Orange Regional introduced SimMan 3G during the official opening and ribbon-cutting ceremony of its Simulator Laboratory. Under the direction of Orange Regional Medical Group's Dr. Murali Krishna, this new lab provides staff members a place to continue their education and training. SimMan 3G is an advanced high-fidelity human patient simulator that can display neurological and physiological symptoms. Simulation training has proven to be effective in improving patient safety and reducing procedural complications and hospital-acquired infections. For more information, contact Interprofessional Education Specialist and Simulation Education Coordinator, Michele Aeberli, MSN-Ed, RN-BC at [email protected].

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Connections April 2016

Congratulations

Leading The Way

Theresa Bostock, MT (ASCP) SBB has been promoted to Director of the Laboratory at Orange Regional. Terri has been with the hospital for seven years leading the Blood Bank and most recently was Blood Bank Manager and Tissue Compliance Officer.

Under Terri’s leadership, practices within the Blood Bank have flourished, from the augmentation of electronic work flow to renegotiating contracts, switching blood suppliers and improving patient safety while reducing expenses along the way. The latest innovation was the implementation of a

new Patient Blood Management Program which has led to a reduced number of transfused units per patient, having the effect of conserving scarce blood resources and reducing overall transfusion risk to patients. Terri has been a member of the Transfusion Committee, Neonatal Steering Committee and the Trauma Steering Committee at Orange Regional. In support of the Trauma Program, she spearheaded the implementation of Massive Transfusion Protocol (MTP) which has saved lives in the Emergency Department and in the Operating Room. Terri earned her Bachelor of Science degree in medical technology from Albany College of Pharmacy and is certified by the American Society for Clinical Pathology as a Medical Technologist and as a Specialist in Blood Banking. She is currently enrolled at Rush University for a Master’s degree in Clinical Laboratory Management. Terri can be reached at [email protected].

Peter Forcelli, MSM, BSRT, RRT has joined Orange Regional as Evening/Night Shift Supervisor of Respiratory Services. Peter recently worked at Stamford Hospital in Stamford, Connecticut, where he was Lead/Charge Respiratory. Peter has been a hospital-based clinician and has also worked in home care. He earned an Associates of Science degree while serving in the U.S. Army at the U.S. Army Medical Center and School at Fort Sam in Houston, Texas. He served as a combat medic and respiratory therapist from 2001 to 2004. Peter obtained his Bachelor’s degree from Independence University in 2012 and his Master’s degree in Healthcare

Management in 2015. Peter can be reached at 333-2001 or [email protected].

Palliative Care Patient Navigator, Eileen Schmidt, LCSW, ACHP-SW was the recipient of the 2016 Award for Excellence in Clinical Practice in Palliative Care at the Social Work Hospice and Palliative Care Network (SWHPN) Annual Assembly. The Excellence in Clinical Practice in Palliative Care and Palliative Social Work Award honors a palliative social worker who has demonstrated outstanding leadership in interdisciplinary collaboration, and contributions to the advancement of Palliative Social Work.

The Social Work Hospice & Palliative Care Network (SWHPN) is committed to fostering and encouraging social work excellence in psychosocial research, education and clinical practice in palliative care. Each year, SWHPN members nominate their peers to recognize outstanding achievements in social work hospice and palliative care.

Veronica Acevedo

Maria Alberts

Onyinye Amakom

Lauren Berweger

Stephanie Bianchi

Nyx Conklin

Lauren Croce

Astrid Cutler

Christina Diaz

Kalyn Drasher

Victoria Dunne

Emma Ennist

Gysel Giglio

Martin Goldberg

Glynis Herrmann

Hannah Hirsch

Jude Jeanfrancois

Linda King

Danielle Labbe-Schloemer

Marcos Lopez

Heather Marcolina

Jessica Martinez

Edward Moriarty

Jennifer Muller

Valentine Ndukwe

John Nowinski

Irene Odoom

Stephanie Okereke

Kristina Orlanes

Kelly Paluszek

Gricelidys Perez

Kaia Phoenix- Lloyd

Alexandra Porter

Oma Ramphal

Matthew Reiley

Latoya Richards

Daniela Rivero

Kevin Rodrigues

Christen Torruella

Hannah Tresch

Christopher Weir

Karl Williams

Christine Wilson

Renata Zalewski

Welcome New

Employees

Jacqui Budakowski and Dana Hendricks, of Information Technology, both received promotions. Jacqui is now our Director of Security Officer and Meaningful Use Coordinator and Dana is now our Director of Ambulatory Systems.

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Update Foundation Re-brands Grateful Patient Program

Inspired Giving, A Celebration of Inspirational Care

‘Awesome Achievers’ 4-H Club Donates Hats to RFBC Babies

The Awesome Achievers 4-H Club in Orange County delivered 185 wool infant hats to the Rowley Birthing Center. The children in the ‘Awesome Achievers’ 4-H Club are all from the Minisink Valley School District and this is their second year donating handmade hats. Last year, the club made 101 hats.

January - February 2016 Kareen Blackwood Hiller 4 EastKathy Bodensieck PTMichelle Bradley 4 EastAlyssa Bujalski 4 EastJoanna Carley SpeechDebra Clarke 4 EastLydia Colon 4 EastSherrie Cruz 4 EastSue Decker 4 EastDomenic Desantis 4 EastJane Didomizio 4 EastConnie Eagan PTLisa Enright Case Mgnt. Cleveland Ford MRI TechJanine Folkl OTJeanine Ganello 4 East

Sharon Gunther 4 EastNora Higgins 4 EastKelly Kennedy OTKristina Keppler 4 EastKelly Kopp 4 EastJulia Kosciolek 4 EastAngela Labolt CAT ScanAnn McEnroe PTLinda Mills 4 EastJeannette Montalvo 4 EastNorma Pagan Vazquez PTDeirdre Pettus 4 EastCarmella Pistone-Halpern 4 EastRebecca Quicksell 4 EastAnita Radzinsky 4 EastLuz Ricardo Torres PTMelissa Riguel 4 EastMary Rivera 4 East

Marcia Rutherford 4 EastRicky Sanchez 3 NorthMirna Schuetzler 3 NorthNicole Scott 4 EastTrusy Silvestri OTSadhana Subramanian 4 EastKaren Stryekeski Case Mgnt. Nancy Tienken Food ServicesChristopher Toscano 3 NorthMelissa Villamil 4 East Physicians Dr. Vinessa Darin AnethesiaDr. Vincent Gulfo RehabilitationDr. Matthew Moore ED

The Inspired Giving Program provides an opportunity for our patients and their families to publically celebrate inspired care. Caregivers will be given a pin to wear proudly. Through the program, patients and their families have the opportunity to recognize employees, physicians and volunteers who provide exceptional care and kindness. The following employees and physicians were recently recognized:

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Art Cart Program Helps the Healing ProcessA new program has been launched to promote healing through arts activities. The Art Cart Program, in the form of a mobile activity center, was designed as a creative resource to bring recreational enrichment to patients at their bedside.

Collaboratively developed between the hospital’s Art Program, Child Life Program, and Volunteer Services, each Art Cart is operated by trained volunteers. Many of our Art Cart volunteers have a background in child life practice, as professional artists, or as art teachers and they bring different creative skills to the program. “For children in the Hospital, verbally expressing their thoughts and feelings can be challenging. Being in a hospital can be extremely intimidating. Art is an excellent outlet for them. It can be a distraction that can also turn into a therapeutic process. Colors, shapes, lines and images speak to them in ways that words cannot,” said Orange Regional’s Child Life Specialist, Michelle Ferguson. “When we take the Art Cart around, we are offering an alternative way for our patients to heal. This is based on the philosophy that images can help us understand who we are and enhance life through self-expression.”

The Art Carts are hospital grade utility carts-designed for high use areas and with attention to cleanliness - retrofitted with vibrant graphics. The hospital’s first Art Cart was piloted on the pediatric unit and received positive feedback from patients and their families. “During my daughter’s stay at Orange Regional, we had the most enjoyable visit from [the Art Cart volunteers]. They brought joy to a stressful time,” said one parent in an email to the hospital. Siblings and family members are also invited to participate with Art Cart activities. Additional Art Carts are planned for other areas of the hospital including waiting areas.

For more information, contact Orange Regional’s Child Life Specialist, Michelle Ferguson, at 333-5150 or [email protected] or visit www.ormc.org/art. To learn more about volunteer opportunities at Orange Regional, contact Laura Hodges, Coordinator, Volunteer Resources Department, at 333-0218 or [email protected].

Congratulations to Michele Worden, RN, Breast Cancer Patient Navigator - Orange Regional's most recent recipient of the DAISY Award for Extraordinary Nurses! Thank you for all that you do! DAISY Award honorees personify Orange Regional’s remarkable patient experience. Nurses who are leaders of nursing excellence by providing exceptional patient care in a progressive, dynamic and healing environment, can be nominated and winners will be recognized as outstanding role models within our nursing community. To nominate a nurse for the DAISY Award, visit www.ormc.org/daisyaward.

C oming Up Daisies

Orange Regional Medical Center’s Art Cart Program Volunteers with the Art Cart.

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2nd Tuesday of every month (rain or shine)

March - November 10:00 a.m. to 5:00 p.m., by appointment

Orange Regional Emergency Department Entrance

Focusing On Our Future:

Y2 Kids

On April 20, Orange Regional participated in Y2 Kids, a day of hands-on, interactive career exploration activities geared for middle school students, their parents and teachers for the purpose of jumpstarting kids into developing career interests. Several departments participated including Nutrition and Food Services; Information Technology and Marketing & Public Relations. The event was well-attended with over 2,000 students and teachers. For more information about Y2Kids, contact the Marketing & Public Relations Department at 333-2391.

IT and Quality Represent at National EPIC Meeting

Child Passenger Safety Technicians will educate parents on the proper installation and use of child safety seats.

All expectant parents and parents of children from infancy through age 12 are welcome. Installation and lesson takes approximately 60 minutes.

Parents should come prepared with car seat, car seat manual and car manual. To schedule an appointment, please call 1-888-321-ORMC (6762) or visit www.ormc.org/communityoutreach.

Car Seat Checks Now Available

Fred Conklin and Jacqui Budakowski presented “Electronic Clinical Quality Measures (eCQM) Submission with Success” at the Meaningful Use forum during Epic’s Expert Group Meeting (XGM) in Verona, Wisconsin on April 12. The focus of the presentation was GHVHS’s IT and Quality departments mapping data elements in Epic to standard terminologies so that they could be submitted in QRDA (Quality Reporting Data Architecture) format to submit the hospital quality measures for Inpatient Payment Prospective Systems for Inpatient Quality Reporting and Meaningful Use electronically. Orange Regional submitted 16 eCQMs and were one of only a few hospitals nationwide to accomplish this. Way to go!

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News Bulletin

More than 300,000 Medical Laboratory Professionals conduct more

than 10 billion tests nationally per year, performing the crucial tests

and analyses that physicians use to make their diagnoses. At Orange

Regional, our Laboratory staff is responsible for a number of tasks

including drawing blood, examining blood and body fluids, tissues,

cells, the identification of microorganisms and matching blood

for transfusions. Every lab employee plays an integral part in the

patient’s care and works tirelessly behind the scenes. We celebrated

the Laboratory for their continued work during Medical Laboratory

Professionals Week, April 19 to 25 and thanked them for their

commitment to quality patient care.

Reminder: If you receive an email that appears “suspect” please forward the email to [email protected]. You should never provide anyone with your username and password. IT will never ask for this information. If you encounter any IT issue, please contact 333-2020.

Orange Regional held a breakfast with the Easter Bunny. The event was co-presented by the Nutrition and Food Services and Security Departments and sponsored by the Orange Regional Auxiliary. A great time was had by all; featuring delicious food offerings, a craft area and appearances by both the Easter Bunny and our own Hudson, mascot of the Pediatric Center.

IT Security Tips

Breakfast with the Easter Bunny

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Free Breast Care Seminar

Wednesday, June 16:00 p.m. to 7:30 p.m.

Orange Regional Medical CenterConference Center

Refreshments will be served.

PRE-REGISTRATION REQUIRED


Blood Drive

First Wednesday of every month. 9:00 a.m. to 2:00 p.m.

Donor bus will be located outside of the Main Campus Entrance.

Walk to Cure Arthritis Saturday, May 21

Thomas Bull Memorial Park Montgomery, NY

Registration opens at 8:30 a.m.Walk Begins at 10:00 a.m.

For more information, visitwww.ormc.org/Classic

SAVE THE DATES

QUEST FOR THE BEST

Here’s what we need to do:

1) Clinically relevant documents must be scanned within 24 hours 2) Computerized Physician Order Entry (CPOE) must be at or greater

than 90% (Physicians) verbal orders should be kept at a minimum.

3) Barcoding must be at 95% or greater— breast milk, blood and medications

To learn more about how you can help ORMC achieve HIMSS Stage 7, or schedule an educational session for your team, call Amy Jacobs in the Information Technology Department at 333-2592 or email: [email protected].

ORMC is striving for the highest level of Electronic Health Record System adoption, HIMSS Stage 7.

At Stage 7 level, ORMC will easily and readily be able to share clinical information electronically

with providers regardless of their location. To date, no other hospital in New York is at Stage 7.

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Documents

Connections - April 2016