Connect, Collaborate, CreateMaking Sense (and Use) of “2.0”

Cliff LandisValdosta State University

WPWVC/ACRLJune 1, 2007

http://kosmar.de/archives/2005/11/11/the-huge-cloud-lens-bubble-map-web20/

http://www.flickr.com/photos/stabilo-boss/101793494/

2.0

Web

Business

Library

Learning

Fashion

Culture

Identity

Community

2.0

Web

Business

Library

Learning

Fashion

Culture

Identity

Community

3.0… 4.0…

Hype

2.0

Buzzword 2.0

• Preach the Word of 2.0

• Slave to Cool

• Technolust

• Yammer on over your head

A little history…http://www.flickr.com/photos/hanan_cohen/455243239/

http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html

The Machine is Us/ing Us

http://youtube.com/watch?v=NLlGopyXT_g

Some Principles of Library 2.0

• The library is everywhere.• The library has no barriers.• The library invites participation.• The library uses flexible, best-of-breed systems.• The library encourages the heart.• The library is human.• The library recognizes that its users are human too.• Browser + Web 2.0 Applications + Connectivity = Full-

featured OPAC• Harness the library user in both design and

implementation of services• Library users should be able to craft and modify library

provided services

http://tametheweb.com/2005/12/the_collected_principles_of_li.html

http://www.flickr.com/photos/habibmi/222280353/

It’s All About the User…

• But how is this different from before?

• Haven’t librarians always been user-centric?

• Is this really “us”?

http://www.flickr.com/photos/librarianavengers/260849159/

Librarian Stereotype

Competitionfrom

http://www.bookswim.com/index.html

In the past…

• Provided services without asking users what they want

• Made changes without consulting users

• Handed over services (such as the OPAC) to for-profit businesses

• Made users jump through the hoops we created for them

http://www.flickr.com/photos/oceanflynn/315385916/

But Now…

We must find out what users

•WANT– Social space– Help at the point of need– Collaboration– A voice in how things are

done– It NOW– It fixed YESTERDAY– Options

•NEED– High quality information– Assistance finding/using

that information– Lifelong learning skills– Information evaluation

skills– Technology skills– A quiet place to study

We must provide BOTH

http://www.flickr.com/photos/choconancy/521265142/

Have a CONVERSATION(and not just with other librarians!!!)

• Blogs• Focus

Groups

http://www.flickr.com/photos/tychay/513712600/

• Social Networking

• Polls

http://www.valdosta.edu/library/ask.shtml

COLLABORATE– Students– Faculty– Staff– Librarians– Government– Community

http://www.flickr.com/photos/choconancy/521265400/

http://www.library.ohiou.edu/subjects/bizwiki/index.php/Main_Page

http://www.aadl.org/catalog

http://library20.ning.com/

http://wpwvcacrl.ning.com/

CREATE– Services users

want– Resources they

need– Marketing to

connect the two

http://www.flickr.com/photos/midom/521616483/

http://www.myspace.com/annarbordistrictlibrary

http://gapines.org/opac/en-US/skin/default/xml/index.xml

?

WHAT YOU CAN DO

1. Be patient with yourself—and others

2. Look around

3. Try one thing at a time

4. Ask for help

5. Play!

6. Collaborate

7. Create

Tools for Getting Started

@ Ning

• The fire doesn’t have to be out of control…it can actually be kind of fun!

• Questions?!?