Connect Better with SMP Unified Communication technology

Healthcare has emerged over the past decade as one of the most critical and competitive industries in the country. The connection between patient consumers and healthcare providers is critical to the success of every healthcare institution today. The success of the patient and family-centered care dynamic depends greatly on the ability of healthcare organizations to deliver high quality communication experiences at the most reasonable cost possible.

Collaboration technology enables healthcare organizations to create in-person interactions that result in improved patient experience in every setting. Through;

Process Improvement. Workforce Efficiency.

Improved Patient Care

Customer Satisfaction Excellence Gold Star Award

Get it all with Unified Communications

solutions from SMP and Cisco.

Tools for remote patient access

+Delivery of accurate and

timely messages to patients and families in and out of

healthcare settings

Enhanced communication between staff within the

organization

+

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We’re SMP, WHERE PEOPLE COME FIRST & Results Are Guaranteed.

visit smp-corp.com, or call 800.934.4790.

COMMUNICATIONS MANAGERAs the backbone of the Cisco Collaboration portfolio, Cisco Unified Communications Manager (UCM) is a control platform that delivers the right experience to the needed endpoint device. UCM offers services such as voice, video, messaging and web conferencing along with integrated mobility features. The tools offered through UCM enable you to extend video capabilities to numerous end points through a single, unified communications infrastructure. From the individual desktop to the telepresence-enabled room, UCM is highly scalable, reliable, and delivers a great return on investment.

WIRELESSDevices in the healthcare setting are increasingly mobile for both providers and patients. A robust, secure and reliable wireless network is table stakes in every healthcare setting today. SMP leverages years of experience with Cisco’s wireless portfolio of offerings, including access points, controllers and cloud solutions. SMP can assess any existing wireless network, combine wireless networks across your enterprise or install a completely new solution based on your specific goals and objectives.

SECURITYSMP combines superior knowledge of the latest security threats, with technology solutions and services from recognized security experts. From vulnerability analysis and security architecture to security applications, risk management, monitoring and maintenance, SMP has you covered. We can design solutions that enable HIPAA compliance and offer peace mind.

QUALITY OF SERVICEA communications network forms the backbone of any successful organization. These networks transport a multitude of applications and data, including high-quality video and delay-sensitive data such as real-time voice. The bandwidth-intensive applications stretch network capabilities and resources, but also complement, add value, and enhance every business process.

Networks must provide secure, predictable, measurable, and sometimes guaranteed services. Achieving the required Quality of Service (QoS) by managing the delay, delay variation (jitter), bandwidth, and packet loss parameters on a network becomes the secret to a successful end-to-end business solution. Thus, QoS is the set of techniques to manage network resources.

NETWORKEffective internal and external communication and collaboration depends heavily on the quality and reliability of the network. SMP helps design, deploy and manage a network for hundreds, thousands, or even more, devices that is secure and available. SMP networking solutions incorporate the latest technology with industry best design techniques to meet the current and future needs of your organization. SMP will evaluate existing infrastructure, provide recommendations and offer a complete package of technology installation tailored to your budget, schedule and organization’s goals.

Managed Services to Your SpecificationsIt can be time-consuming to maintain all the upgrades, maintenance, and support for even small-scale collaboration solutions. That’s why we offer turnkey managed services to take care of any or all of the management aspects of your collaboration technology.

With flexible service bundles, service delivery, and finance options, our managed services can lower capital expenditures and operating expenses, mitigate technology risk, and ensure your solution continues to meet your needs day in and day out.