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Recruitment Pack Service Manager - Specialist Services and Referral 1 Service Manager - Specialist Services and Referral Recruitment Pack – November 2018

Confidential - saferlondon.org.uk  · Web viewThis new and exciting role has 2 important responsibilities. Firstly it will lead on reaching out into a variety of setting to engage

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Recruitment PackService Manager - Specialist Services and Referral

November 2018“Safer London is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.”

1Service Manager - Specialist Services and Referral Recruitment Pack – November 2018

2Service Manager - Specialist Services and Referral Recruitment Pack – November 2018

Thank you for your interest in working at Safer London.

We are a leading Charity working to keep young people in London safe. Our greatest asset is the amazing workforce of dedicated, passionate professionals that you are interested in joining. We are fortunate to have a strong and diverse workforce and the work that we undertake is transformational for young people. We welcome applications from inspirational, passionate individuals who are keen to work with us.

Our work is underpinned by a strong commitment to engaging young people, safeguarding them and enabling them to have a voice and lead the change they want to make and our income has grown year on year. We will continue to strive for sustainable growth, to increase our impact.

I hope that as you read this pack and do your research you will be inspired to apply to join us.

Best wishes and good luck with your application

Sherry Peck, CEO

Safer LondonWe are Safer London, the leading London charity working to prevent and address gang violence, vulnerability and exploitation among young people. We were born in 2005, set up with a grant from the Metropolitan Police Authority to support young people at risk of crime.

HRH The Prince of Wales is Patron of Safer London, and the Metropolitan Police Commissioner Cressida Dick serves as President.

To date, we have helped 48,000 young people escape violence, exploitation and crime and turn their lives around.

We believe every young person should be able to live free from exposure to gangs, exploitation and crime and we put this into action by reaching out to London’s most vulnerable and exploited young people to prevent them from slipping through the net. Through our programmes, we:

• can assign a young person a skilled independent advocate who will help them navigate through services and get access to the legal and professional help they are entitled to;

• deliver 1:1 and group sessions with young people on safety, consent and self-worth, and equip them with the tools to make a safe transition into adulthood avoiding harm;

• work with schools to improve safeguarding and prevent violence in both the school and wider community;

• support young people who want to leave or escape from gangs;• empower parents and carers to nurture young people in these ever-changing

technological times and strengthen family connections;• provide trained mentors who open and expand young people’s horizons and ambitions;• help social housing tenants escaping domestic violence relocate and maintain their

tenancy;• train professionals (including the police), keeping them abreast of new and emerging

threats.

We are continually evolving and innovating – we have to in an ever-changing youth landscape, with our focus on making London safer for young people.

Our values

We are: Changemakers – We bring creativity, passion and innovation to make a lasting difference. Inclusive – All that we do recognises and values the diverse experiences of young people. Trusted – People trust us because we have a track record of consistent, high quality delivery. Courageous – We are brave, unafraid to challenge, and committed to empowering young

people to stay safe and happy. Collaborative – We stand with individuals and organisations who share our vision.

3Service Manager - Specialist Services and Referral Recruitment Pack – November 2018

Role Description LGE is a bespoke pan London service funded by the Mayor’s Office for Policing and Crime(MOPAC), for gang affected young people, both those who are involved in and/or those impacted by gang activity and youth violence. LGE has a focus on those aged 16-25 and our aim is to achieve positive and sustained change for young people through advocacy, specialist support and practical tools.

About the RoleAs the programme of work matures we are developing more sophisticated mechanism to ensure that referrals come from the widest possible number of sources and that we have services that include a specialist offer to ensure service users case access a holistic support package.

This new and exciting role has 2 important responsibilities. Firstly it will lead on reaching out into a variety of setting to engage with the widest number of stakeholders – for example into local communities – be they communities located around a particular geographical space, faith communities or communities collecting around a particular interest such as sports. There will also been a need to continue to build links with statutory providers such as social care, police and health providers and other key stakeholders such as charities and the relevant commercial companies.

Secondly, they will manage our specialist, non-case holding staff that advise around housing, earning and learning and emotional wellbeing.

This post will operate outside regular core hours and therefore the post holder will need to be flexible and able to work evenings and weekend.

4Service Manager - Specialist Services and Referral Recruitment Pack – November 2018

Responsibilities 1. Manage and develop the team in accordance with Safer London’s HR and workforce

development policies and procedures. Ensuring that best practice around supervision, APR’s and other management and leadership practice is delivered across the service. Line management of specialist staff will include ensuring their professional requirements are met – e.g. appropriate supervision and professional development opportunities.

2. Line manage the relationship with seconding organisations to ensure they secondments are successful and are continued.

3. Engage with a wide range of stakeholders in order to install trust and ensure multiple and wide ranging appropriate referrals into lge. This could be speaking at large national conferences, or engaging with a small mother and baby group.

4. Contribute to the reporting of the service both internally and externally to all commissioners and funders, Directors and Trustees linked to this theme of work.

5. Take responsibility for robust management of quality referral assessment.

6. Work with colleagues across the organisation to raise funding for the programme of work – inputting expertise around the theme of work. This includes contributing to and identifying potential funding opportunities, leading the development of high quality bids and contributing to the organisations income generation targets.

7. Have responsibility for the delivery of a number of KPI’s and performance targets.

8. Contribute as required to the wider work of the organisation commensurate with the level of this post.

9. Act in a manner that is in keeping with Safer London’s values.

10. Undertake any other duties as required and commensurate with the level of this post.

5Service Manager - Specialist Services and Referral Recruitment Pack – November 2018

Person Specification1. Graduate and relevant qualification in social care, health, youth & community, criminal

justice, management and or demonstrable equivalent occupational experience.

2. Demonstrable expertise and experience around Safeguarding of both children and vulnerable adults.

3. In-depth knowledge and understanding of issues facing young people affected or exploited by gangs or already gang involved.

4. Demonstrable experience of good practice in relation to serious youth violence and gangs, child sexual exploitation and harmful sexual behaviour.

5. Extensive experience of managing diverse teams from a variety of professional disciplines

6. Demonstrable expertise and experience of engaging a wide range of stakeholders.

7. Demonstrable experience of undertaking presentations to a wide range of stakeholders

8. Demonstrable experience of managing teams and coaching individuals

9. Experience of developing partnerships and relationships with a wide variety of organisations to support the needs of vulnerable young people and adults.

10. Experience of assessing referrals, including managing risk and case recording and supporting teams to monitor and record work

11. Evidence of relationship building with a variety of stakeholders

12. Strong financial and data skills

13. Good communication and negotiation skills – including report writing suitable for a variety of audiences.

14. Practical understanding of diversity and experience of applying its principles in the workplace.

15. IT literate (Excel, Word etc) and experience of using databases.

6Service Manager - Specialist Services and Referral Recruitment Pack – November 2018

Terms of EmploymentPlace of work Based in London – currently Southwark but move pending 2019

Salary circa £30,000 to £35,000

Contract type Permanent (subject to funding – current funding until 31/3/20)

Reporting to Organisational Lead - LGE

Responsible for other staff

Hours of work 37.5 hours

Benefits Safer London offers 28 days annual leave per year - 3 days to be taken when the office closes between Christmas and New Year.

We offer an auto-enrol pension scheme, child care vouchers and other employee benefits.

We are looking within the next 12 months to review our pay and reward offer to ensure we are competitive and are an employer of choice within the sector.

7Service Manager - Specialist Services and Referral Recruitment Pack – November 2018

How to applyClosing date Midnight Sunday 6th January 2018

Safer London is committed to actively opposing all forms of unlawful and unfair discrimination and will provide reasonable adjustments to all stages of our recruitment and selection procedures in accordance with the Equality Act 2010. If you require an alternative method of submitting an application, please contact [email protected].

If you have been shortlisted for interview, you will be contacted within two weeks of the closing date. If you do not hear from us within two weeks then unfortunately you have not been shortlisted.

You can submit your application electronically to [email protected]

Please submit the Diversity Monitoring Form separately to [email protected]

8Service Manager - Specialist Services and Referral Recruitment Pack – November 2018

Application Form

Title of post applied for:(As shown on the job advert)

Please write clearly in black ink or type.

Confidential

1. PERSONAL DETAILS

Surname:       Forenames:      

Former surnames if different:

     Preferred title (Dr, Mr, Mrs, Ms, Miss etc):

     

Address:

     

Tel No (home):      

Tel No (business):      

      Tel No (mobile):      

<Town> <Post Code> Fax No:      

E-Mail address:       Nat. Insurance No:      

Nationality:       If you are not a British passport holder or a European Citizen, or you do not have the permanent right to remain in the UK, you will require a work permit.

Do you need a work permit to be employed in the UK?

Yes

No

If you already have a work permit, when does it expire?      

(Please note that your current work permit may not be valid for this post.)

Where did you learn of the post?      

2. EDUCATION AND PROFESSIONAL QUALIFICATIONS

(Original documents as proof of qualification will be required at interview.)

Secondary School / College / University

Dates Examinations taken Date ResultFrom To

                                   

                                   

9Service Manager - Specialist Services and Referral Recruitment Pack – November 2018

                                   

                                   

                                   

                                   

Professional Qualifications currently held: how obtained, grade and date

     

Other relevant Educational or Training Courses, with dates

     

3. PRESENT POST

Title of Post:       Salary/Grade:      

Name of Employer:       Business of Employer:      

Address:

     

Date Commenced:      

Date Ended (if applicable):      

     

10Service Manager - Specialist Services and Referral Recruitment Pack – November 2018

Please outline your responsibilities, to whom you are responsible and

staff responsible to you (if applicable):

Reason for leaving or wishing to leave:      

Period of notice required to terminate present employment:      

Please notify us of any dates you not are available for interview:

     

11Service Manager - Specialist Services and Referral Recruitment Pack – November 2018

4. PREVIOUS EMPLOYMENT – Please continue on a separate sheet if necessary

Name and Address of Employers Position held Dates Reason for

leavingFinal salaryFrom To

Description of duties:

Description of duties:

Description of duties:

Description of duties:

Description of duties:

12Service Manager - Specialist Services and Referral Recruitment Pack – November 2018

5. SUPPORTING STATEMENT.

Please use the headings as shown in the Person Specification to detail how your skills, abilities, knowledge and experience are relevant to this job. Please provide examples to demonstrate how you meet each relevant point in the person specification.

     

13Service Manager - Specialist Services and Referral Recruitment Pack – November 2018

6. OTHER INFORMATION

What activities outside work interest you? (State any positions held you consider relevant.)

     

Do you hold a current driving licence? Yes No Do you own a car? Yes

If selected for interview, do you require any assistance or adaptations to help you to attend?

Please give details

7. REFERENCES

Please supply at least two professional references, one of whom should be your current or last employer.

You need to provide referee details to cover the last FIVE years of employment/study .

If you need to provide more than two referees to cover the last five years, please give their details below (beneath the declaration)

14Service Manager - Specialist Services and Referral Recruitment Pack – November 2018

If you have any gaps in employment/study in the last five years please explain the reason for this below (beneath the declaration)

Referee 1 Referee 2Title (Mr, Mrs etc):       Title (Mr, Mrs etc):      

Full Name:       Full Name:      

Job Title:       Job Title:      

Organisation:       Organisation:      

Address:

     

Address:

     

           

Tel No:       Tel No:      

E-mail address:       E-mail address:      

Fax No:       Fax No:      

Please state if we may obtain this reference prior to interview.

Yes No

Please state if we may obtain this reference prior to interview.

8. DECLARATION

I declare that the information given in this application form is true and complete.

I understand that if I have given any misleading information on this form or made any

omissions, this will be sufficient grounds for terminating my employment.

Signature: Date:      

Name:      

The information provided by you on this form as an applicant will be stored either on paper records or a computer system in accordance with the Data Protection Act 1998 and will be processed solely in connection with recruitment.

15Service Manager - Specialist Services and Referral Recruitment Pack – November 2018

Please complete this form and e-mail to:

[email protected]

Diversity Monitoring Form (Confidential)Safer London recognises and actively promotes the benefit of a diverse workforce and is committed to treating all employees and volunteers with dignity and respect regardless of race, gender, disability, sexual orientation, religion or belief. We therefore welcome application from all sections of the community.

Post applied for

Gender Male Female Prefer to self-describe

Disabilities

Do you consider yourself to have a disability? Yes No Prefer Not to Say

16Service Manager - Specialist Services and Referral Recruitment Pack – November 2018

If you require any adjustments to the recruitment process please contact [email protected]

Ethnic Origin - I would describe my ethnic origin as (please tick box in appropriate category) :

White English, Northern Irish British, Welsh, Scottish

Irish Gypsy or Irish Traveller

Other white *

Black or Black British

Black Caribbean

Black African

Other Black background *

Mixed White & Black Caribbean

White & Black African

White & Asian

Other mixed background *

Asian orAsian British

Indian Pakistani Bangladeshi

Other Asian background *

Other ethnic group Chinese Arab Any Other *

* Please specify ………………………………………………………………………………

Prefer Not to Say

Religion

No Religion Christian (all Christian Denominations) Buddhist Hindu Jewish

Muslim Sikh Other Religion Prefer Not to Say

Prefer to Self-Describe

Sexual Orientation

Heterosexual/Straight Gay Woman/Lesbian Gay Man Bi-sexual

Prefer Not to Say Prefer to Self-Describe

17Service Manager - Specialist Services and Referral Recruitment Pack – November 2018

Criminal Convictions FormSafer London is committed to employing a diverse workforce and ensuring equal opportunities for all. Since all staff working or volunteering for Safer London may at some point come into contact with vulnerable adults and children we have a policy that everybody should be checked by the Disclosure and Barring Service (DBS) – previously known as CRB. All posts, whether paid or voluntary, are exempt from the Rehabilitation of Offenders Act (1974) and so all criminal convictions, including those considered as spent need to be disclosed.

Please complete the form below and return it in a separate envelope marked “Confidential – CC”. Please remember to include your name on the front of the envelope.

18Service Manager - Specialist Services and Referral Recruitment Pack – November 2018

This should be handed in if you are shortlisted for interview and marked for the attention of Angela Browne. This will only be opened if we are considering making you an offer of employment or inviting you to join our volunteer Skills Bank. All other unopened envelopes will be destroyed.

Having a criminal conviction will not necessarily exclude applicants but may need to be taken into consideration depending on the post.

If you have any questions about completing the form, please contact Angela Browne in confidence on 020 7021 0301.

REHABILITATION OF OFFENDERS ACT 1974

The post for which you are applying carries exempt status under the provisions of the Act regarding “spent” convictions. You are therefore required to declare below any convictions (including bind-overs and cautions) you have had regardless of whether or not the time limit has elapsed.

Have you ever been convicted of a criminal offence or received a caution, reprimand or warning? Yes No

Are there any alleged offences outstanding against you?

Yes No

If YES to either, please give details below. Failure to disclose any information relating to criminal convictions may disqualify your application or result in dismissal without notice.

Details:

I declare that the information given both on this form and the equal opportunities monitoring form is true and correct. I understand that any false or misleading information, or omissions of information concerning canvassing or criminal convictions, may disqualify my application or may render my Contract of Employment, if I am appointed, liable to termination.

Data Protection:

If I accept employment with Safer London, I consent to my personal information being held by the organisation for the administration of my Contract of Employment.

Signed: Date:

19Service Manager - Specialist Services and Referral Recruitment Pack – November 2018

Name:

20Service Manager - Specialist Services and Referral Recruitment Pack – November 2018