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Avaya compatibility
Sennheiser Communications solution overview
2 | Sennheiser – Avaya Solution Overview
Sennheiser Electronic KG at a Glance
Founded in 1945 by Dr. Fritz Sennheiser
Market leading audio brand
Product range from headphones,
headsets and microphones to integrated
systems
Workforce of more than 2500 people all
over the world
Annual turnover in 2013 €591 M
Production sites in Germany, Ireland and
the USA
International network of subsidiaries and
distribution partners
3 | Sennheiser – Avaya Solution Overview
The Sennheiser Product Categories
Headphones
& Headsets
Contact Center &
Office (CC&O)
Microphones Integrated
Systems
4 | Sennheiser – Avaya Solution Overview 4 | Sennheiser - Avaya Solution Overview
A Worldwide Distribution Network
5 | Sennheiser – Avaya Solution Overview
The Sennheiser CC&O Value Proposition
What to Experience from Sennheiser
Headsets?
In the making of headsets for
Contact Centers, Offices (CC&O)
and Unified Communications
professionals we are focusing on
three main areas, which outline our
value proposition – these are the
areas which you need to experience:
Sound Leadership
Quality Design
User Focus
Sennheiser
Product Introduction
7 | Sennheiser – Avaya Solution Overview
Sennheiser’s Wireless Headset Portfolio
DW & SD Series (DECT) PRESENCE™ and MB Series (Bluetooth)
8 | Sennheiser – Avaya Solution Overview
Century Series Circle Series Culture Series
Sennheiser’s Wired Headset Portfolio
9 | Sennheiser – Avaya Solution Overview
Sennheiser’s Wired Headset Portfolio
SH Series CC Series
10 | Sennheiser – Avaya Solution Overview
Sennheiser’s Speakerphone Portfolio
Speakerphone Series
Product Specifications
12 | Sennheiser – Avaya Solution Overview
Work Place and Device Definitions
Typical desk users
spend limited time
away from their desk
and are not required
to answer calls when
away from their desk.
Typical office-based users have an allocated desk although they don’t spend too much of their time at their desk.
Typical field-based users
have no dedicated desk in
the office and no fixed
location but should be
available while on the road.
Desk phone Softphone Mobile phone Tablet
13 | Sennheiser – Avaya Solution Overview
DW Wireless Series
Sennheiser voice clarity
Noise canceling microphone
Long distance wireless range – up to
55 m / 180 ft in typical office building.
Up to 180 m / 590 ft in line of sight
ActiveGard® - acoustic shock
protection
Full workday talk time
Fast charge 50 % in 20 min
Pairing for sharing (hot desking) and
phone conferences
DW Pro 1 DW Pro 2
DW Office
14 | Sennheiser – Avaya Solution Overview
SD Wireless Series*
Sennheiser voice clarity
Noise canceling microphone
Long distance wireless range – up to
55 m / 180 ft in typical office building.
Up to 180 m / 590 ft in line of sight
ActiveGard® - acoustic shock
protection
Full workday talk time
Fast charge 50 % in 20 min
Pairing for sharing (hot desking) and
phone conferences
** Only available in Americas
SD Office
SD Pro 1 SD Pro 2
15 | Sennheiser – Avaya Solution Overview
PRESENCE™ Series
Best –in-class sound quality with
SpeakFocus™ and WindSafe™
technologies
Premium quality design
Intuitive user interface
Multi-connectivity – seamlessly
switch between softphone and
mobile calls
Extended range – up to 25 m / 80 ft
Full workday talk time
Fully charged in 1 hour and 15 min
Light weight – 13 grams
Flexible wearing style
Carry case included
PRESENCE UC
16 | Sennheiser – Avaya Solution Overview
Sennheiser voice clarity – ultra noise-
canceling microphone for a natural
speech and listening experience
Sound-enhancement profiles – perfect for
communication and multimedia/music
Large leatherette ear-pad – for exceptional
wearing comfort and powerful sound
Full workday talk time
Room Experience* technology – provides
a more ambient, realistic sound giving
users a more natural listening experience
Multi-connectivity – seamlessly switch
between softphone and mobile calls
Convenient call handling management -
voice prompts and easy on/off charger
* Available for double-sided variants with on/off feature
Mobile Business Pro Series
MB Pro 1 UC MB Pro 2 UC
17 | Sennheiser – Avaya Solution Overview
Century™ Wired Series
Premium designed headset optimized
for flexibility
Sennheiser voice clarity
Optimum speech clarity through noise
canceling microphone
ActiveGard® acoustic shock protection
Stereo sound in double-sided USB
variant
90o foldable brushed aluminium ear
cups
Large leatherette ear pads for perfect
wearing comfort
Available with phone connection (easy
disconnect) or USB connection with
call control
SC 630 SC660 USB CTRL
SC 660 USB CTRL
18 | Sennheiser – Avaya Solution Overview
CIRCLE™ Series
Sennheiser voice clarity
Optimum speech clarity through noise
canceling microphone
ActiveGard® acoustic shock
protection
High wearing comfort with
CircleFlex™
Bendable boom arm for optimal
microphone position
Robustness and durability in focus
Available with phone connection
(easy disconnect) or USB connection
with call control
SC 230 SC 260 USB CTRL
19 | Sennheiser – Avaya Solution Overview
CULTURE™ Series
Deployment friendly solution with
integrated call control and USB
connector
Sennheiser voice clarity
Optimum speech clarity through
noise canceling microphone
ActiveGard® - acoustic shock
protection
Lightweight - increased comfort
Large, comfortable ear pads for long
term use
SC 30 USB CTRL
SC 60 USB CTRL
20 | Sennheiser – Avaya Solution Overview
SH Series
Sennheiser voice clarity – sound for a more
natural experience
Noise canceling microphone filters out
ambient sounds for clearer speech
Precision positioning - 300o adjustable
microphone boom for personalized mic
placement and wearing flexibility on right or
left side
Headband adjustable on both sides for
balanced fit
ActiveGard® technology protects against
acoustic shock and sudden sound surges
SH 330
SH 350
21 | Sennheiser – Avaya Solution Overview
CC Series
Sennheiser voice clarity – sound for a
more natural experience
Ultra noise canceling microphone filters
out ambient sounds for clearer speech
Precision positioning - 300o adjustable
microphone boom for personalized mic
placement and wearing flexibility on right
or left side
Extra comfort - generous padding on the
headband and earpad(s)
ActiveGard® technology protects against
acoustic shock and sudden sound surges
CC 515 CC 550
22 | Sennheiser – Avaya Solution Overview
Compact and portable - lightweight design for
mobile business professionals
Outstanding communications experience -
Sennheiser voice clarity and echo canceling for a
natural speech and listening experience
Exceptional sound – replace PC and mobile
phone speakers and microphones with
Sennheiser sound quality
Sound-enhancement profile for music and video
Connects to PC (Windows/Mac) and mobile
phone or tablet
Intuitive user interface – clear microphone mute
button, call and volume control and easy cable
management
Convenience and protection – tailored carry
pouch
Sennheiser Speakerphone Series
Sennheiser – Avaya Compatibility
24 | Sennheiser – Avaya Solution Overview
In the following section, the Avaya DevConnect TESTED logo indicates a
solution tested and compliance certified by Avaya DevConnect.
Other solutions are tested for compliance by Sennheiser.
25 | Sennheiser – Avaya Solution Overview
Avaya IP phones – 1400 , 9400 and 9500 series
Avaya IP phones – 1400, 9400 and 9500 series
CSTD 01 - Art. Nr. 005362
Century™ series
26 | Sennheiser – Avaya Solution Overview
Avaya IP phones – 1400 , 9400 and 9500 series
Avaya IP phones – 1400, 9400 and 9500 series
CSTD 01 - Art. Nr. 005362
Cirle™ series SH 2xx / SH 3xx series CC 5xx series
27 | Sennheiser – Avaya Solution Overview
Avaya IP phones – 1400, 9400 and 9500 series
Avaya IP phones – 1400, 9400 and 9500 series
CEHS-AV 03 – art.nr. 504536
DW and SD series1
1 The SD series is only available in the Americas
28 | Sennheiser – Avaya Solution Overview
Avaya IP phones – 1400, 9400 and 9500 series
Avaya IP phones – 1400, 9400 and 9500 series
CEHS-AV 04 – art.nr. 504589
DW and SD series1
1 The SD series is only available in the Americas
29 | Sennheiser – Avaya Solution Overview
Avaya IP phones – 1600 and 9600 series
Avaya IP phones – 1600 and 9600 series
CAVA 31 – art.nr 504149
Cirle™series Century™series SH 2xx / SH 3xx series CC 5xx series
30 | Sennheiser – Avaya Solution Overview
Avaya IP phones – 1600 and 9600 series
Avaya IP phones – 1600 and 9600 series
CEHS-AV 03 art.nr. 504536
DW and SD series1
1 The SD series is only available in the Americas
31 | Sennheiser – Avaya Solution Overview
Avaya IP phones – 96x1 series
Avaya IP phones – 96x1 series
CEHS-AV 04 art.nr. 504589
DW and SD series1
1 The SD series is only available in the Americas
32 | Sennheiser – Avaya Solution Overview
Avaya one-x Communicator
Avaya one-x Agent
Avaya soft phones
USB versions
Culture™ series Circle™ Series Century™ series
Sennheiser
HeadSetup™1
1 Sennheiser HeadSetup can be downloaded at: http://en-de.sennheiser.com/telecommunication-business-support-service-support-software
33 | Sennheiser – Avaya Solution Overview
Avaya one-x Communicator
Avaya one-x Agent
Avaya soft phones
UUSB 8 art.nr. 504004
Cirle™series Century™ series SH 2xx / SH 3xx series CC 5xx series
Sennheiser
HeadSetup™1
1 Sennheiser HeadSetup can be downloaded at: http://en-de.sennheiser.com/telecommunication-business-support-service-support-software
34 | Sennheiser – Avaya Solution Overview
Avaya one-x Communicator
Avaya one-x Agent
Avaya soft phones
DW and SD series2
USB Cable included in the package
Sennheiser
HeadSetup™1
1 Sennheiser HeadSetup can be downloaded at:
http://en-de.sennheiser.com/telecommunication-business-support-service-support-software 2 The SD series is only available in the Americas
35 | Sennheiser – Avaya Solution Overview
Avaya one-x Communicator
Avaya one-x Agent
Avaya soft phones
PRESENCE™
BTD 800 USB
Sennheiser
HeadSetup™1
1 Sennheiser HeadSetup can be downloaded at: http://en-de.sennheiser.com/telecommunication-business-support-service-support-software
36 | Sennheiser – Avaya Solution Overview
Avaya IP phones – 2420 , 5420, 4600 and 56001
Other Avaya IP phones
CSTD 01 - Art. Nr. 005362
Circle™ series Century™ series SH 2xx / SH 3xx series CC 5xx series
1 For compatibility between Avaya phones and Sennheiser headsets not listed in this Playbook Teaser, please refer to Sennheiser compatibility guide: www.sennheiser.com/telephone-headset-compatibility
37 | Sennheiser – Avaya Solution Overview
Avaya IP phones – 2420, 5420, 4610, 4620, 4621, 4622,
4624, 4625, 46301 and 5610, 5620, 5621 and 56252
Other Avaya IP phones
CEHS-AV 05 art.nr. 506037
DW and SD series3
1 4600 SW versions require AVAYA system software version 1.8 or higher 2 For compatibility between Avaya phones and Sennheiser headsets not listed in this Playbook Teaser, please refer to Sennheiser
compatibility guide: www.sennheiser.com/telephone-headset-compatibility 3 The SD series is only available in the Americas
38 | Sennheiser – Avaya Solution Overview
Experience Sennheiser
38 | Sennheiser - Avaya Solution Overview
For more information about
Avaya and CC&O headsets
from Sennheiser, please go
to:
www.sennheiser.com/avaya