Client Risk Solutions | Going beyond insurance

CRS Innovation and Product Development at AIG evaluates and develops cutting-edge solutions leveraging the latest in technology and computing. From ideation to proof of concept, pilot phase to deployment – we partner with clients to tackle some of today’s most challenging business risks and develop solutions to help reduce their total cost of risk.

Innovation and Product Development

Analytics and ModelingTools that deliver risk management insights and solutions to improve business resiliency.

Technology and InnovationInnovative technologies to help clients identify, monitor and reduce major risk drivers.

• Drones

• Virtual Reality Training

• Exoskeleton Applications

• IoT/Wearables/ Sensor Technology

• 3D Scanning

• Robotics/Artificial Intelligence (AI)

• Augmented Reality Risk Visualization

• Catastrophe Modeling

• Supply Chain Simulation

• Structured & Unstructured Data Analytics

• Terrorism Modeling

• Fraud Detection & Investigation

• Climate Change Impact Forecasting

SMARTBlastSM

SMARTBlast is an Estimated Maximum Loss (EML) modeling tool which calculates the losses from explosions and fires due to an accidental industrial explosion or a terrorism blast event. The tool has already been used for a comparative assessment of maximum loss using TNT and multi-energy methods, providing AIG clients with a better understanding of the likely loss expectancies.

Wearable TechnologyIntroduction of a wearable solution at a key site of a global logistics company reduced ‘at-risk’ actions by 84%. Further the site achieved no recordable injuries in the 18 months after introduction.

Client Risk Solutions | Innovation and Product Development

American International Group, Inc. (AIG) is a leading global insurance organization. Founded in 1919, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement products, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange.

Additional information about AIG can be found at www.aig.com and www.aig.com/strategyupdate | YouTube: www.youtube.com/aig | Twitter: @AIGinsurance | LinkedIn: www.linkedin.com/company/aig. These references with additional information about AIG have been provided as a convenience, and the information contained on such websites is not incorporated by reference into this press release.

AIG is the marketing name for the worldwide property-casualty, life and retirement, and general insurance operations of American International Group, Inc. For additional information, please visit our website at www.aig.com. All products and services are written or provided by subsidiaries or affiliates of American International Group, Inc. Products or services may not be available in all countries, and coverage is subject to actual policy language. Non-insurance products and services may be provided by independent third parties. Certain property-casualty coverages may be provided by a surplus lines insurer. Surplus lines insurers do not generally participate in state guaranty funds, and insureds are therefore not protected by such funds.

©2017 American International Group, Inc. All rights reserved

For more information email: CRS@aig.com www.aig.com

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Innovation ExplorationAIG works with its clients to collaborate on new solution development to support all areas of risk including property, liability and financial exposures.

1. Trial

3. Pilot

2. Proof of Concept

4. Deployment

TRIAL: Understand what the technology/solution has to offer• Evaluation by subject matter experts• Mainly occurs within AIG, but can involve clients as desired• Metrics assessed primarily are: functionality, usability, etc.

PROOF OF CONCEPT: Demonstrate what the technology/ solution can do• Small-scale, time-limited use with a client• Typically involves <10% of a workforce, fleet, and/or operation• Defined criteria for assessing the technology/solution;

e.g. employee acceptance, durability in use conditions, etc.

PILOT: Achieve the “expected” results of the technology/solution• Small to medium-scale use with a client• Verify the actual impact of the total solution to risk profile, incidents,

losses, changes in behavior, etc. • Gather the quantifiable information needed to calculate a deployment

return on investment (ROI)• Test the processes & procedures of the technology/solution needed

for broader deployment; i.e. technology connectivity, employee & supervisor training, system integration, etc.

DEPLOYMENT: Full adoption of the technology/solution• Full-scale, permanent integration into operations and/or risk management

processes of the client• Implementation of training, procedures to respond to technology output

(data/alarms), and processes for escalated employee assistance & training• Regular review of ROI