Class 10

Chapter 7

Electronic Training

Electronic Training

Training that is mediated in

some respect by a computer or

other electronic, information

processing device.

Sometimes called Computer

Based Training (CBT)

Typically delivered through

internet, intranet, or storage

device (USB, CD, DVD and so

on)

Types of Electronic Training

Programmed Instruction (PI)

Base technology for most CBT

Intelligent Tutoring Systems (ITS)

Interactive Multimedia (IM)

Virtual Reality

Programmed Instruction (PI)

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Used in ET programs

Consists of text, graphics, and multimedia

enhancements stored in memory and connected to one

another electronically.

Learning material is grouped into chunks (modules) of

closely related information. Trainees are presented with

a “chunk” and then tested for retention.

If not retained, trainees are referred back to the original

information.

If retained, trainees are referred to the next chunk of

information to be learned.

Interactive Multimedia (IM)

Integrates the use of text, video, graphics,

photos, animation, and sound to produce a

complex training environment with which

the trainee interacts.

IM can be delivered through most

electronic media that have visual and

audio capabilities.

Desirability of IM Factors

Factor Positive Less Positive

Self-Pacing Pace controlled by

trainee

Not self-paced

Trainee can determine

order of modules

Trainee must follow pre-

determined module order

Can exit at any time. Exiting restricted.

IT provides additional

practice

opportunities.

No additional practice

available.

Desirability of IM Factors

Factor Positive Less Positive

Interactivity Short segments

followed by

interaction.

Long, non-interactive

segments.

Tests for judgments

and skills as well as

facts.

Just tests recall of

information.

Feedback provides

explanations

Feedback only on right or

wrong.

Desirability of IM Factors

Factor Positive Less Positive

Multimedia

Sophistication

Realistic and

mutually reinforcing.

Limited sound and

visuals.

Intelligent Tutoring Systems (ITS)

Provide some of the primary characteristics of a human

tutor.

Expert systems

Monitor trainee knowledge within a PI module, and

Provide adaptive tutoring on the basis of trainee responses.

Example: Microsoft Excel Help and Tutorials teach users how to

utilize different aspects of the program they are having trouble with.

More advanced forms of ITS “learn” the best methods of

facilitating the trainee’s learning on the basis of the

trainee’s responses.

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Virtual Reality

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An advanced form of computer simulation

Places trainee in a simulated environment that is

“virtually” the same as the physical environment.

Utilizes PI and ITS.

Programs vary in ability to simulate actual reality.

Trainee learns by interacting with objects in the

electronic environment to achieve some goal.

Some health issues exist related to too much time

in this environment.

ET Design and Development

Use Learning Design Principles

Provide Individualized Attention

Match Delivery Method to Purpose of Training

Focus on Learning, Not Process

Not all traditional training programs should be

converted to e-learning format

Offline Delivery Systems

Internet and Intranets

Creating and Delivering CBT

Learning

Management

System

Delivery Systems

Internet or Intranet

Portable storage device

LAN or Local computer

Knowledge

Base

(provided by

content experts)

Authoring &Design Tools

Strengths and Limitations of ET

Costs

Control of Material and Process

Learning Objectives (KSAs)

Learning Process

Attention

Retention

Behavioral Reproduction

Training Group Characteristics

Learning Management Systems

Track info related to training:

Administration

Enrollment

Tuition reimbursement

Training cost

Scheduling of trainers

Employee KSAs

Employees’ training activities