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Business Integration Jørgen Rahbek Salgschef, Business Integration Microsoft Danmark

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Business Integration Jørgen Rahbek Salgschef, Business Integration Microsoft Danmark [email protected]. Executive Circle. Ét program – to spor: Forretningsmæssig udnyttelse af teknologi Fokus på forretning – lidt teknologi Målgruppe: Forretningsbeslutningstagere - PowerPoint PPT Presentation

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  • Business Integration Jrgen RahbekSalgschef, Business IntegrationMicrosoft Danmark

    [email protected]

  • Executive Circlet program to spor:Forretningsmssig udnyttelse af teknologiFokus p forretning lidt teknologiMlgruppe: Forretningsbeslutningstagere Teknologi der understtter forretningenFokus p teknologi noget forretningMlgruppe: IT beslutningstagere

  • Executive Circle forr 200322. maj 2003 - Intranet og Portaler

    6. maj 2003 - Greatest Hits afholdes i Jylland

  • Det praktiskeHent prsentationer, ls om kommende arrangementer . http://www.microsoft.com/danmark/business/events/ Evalueringsskemaer

  • Dagens menu

  • Business Integration - et overblik Jrgen RahbekSalgschef, Business IntegrationMicrosoft Danmark

    [email protected]

  • Agilitets analyse75 % af de danske virksomheder mener,at forandringsparathed er den vigtigste konkurrenceparameter. Virksomhederne oplever i dag en meget hj grad af forandring i deres omgivelser. 52 % vurderer, at deres evne til at omstille sig ikke lever op til omgivelsernes krav.

  • Business IntegrationEDIXMLxCBLFirewallOffentlig eller privat virksomhedEgne forretnings-applikationerERPCRMLager og logistikEAIB2BSamhandelspartnereFinans og regnskab

  • Et reelt problem?Kilde: Danmarks Statistik, januar 2002Barrierer for vrdi af IT investeringer

    Chart7

    0.38

    0.2

    0.16

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    0.14

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    Sheet1

    Integration between applications38%

    Bugs in software20%

    Higher cost than expected16%

    Engagement from management15%

    Rapid software releases14%

    Flexibility from system providers12%

    Qualified personnel12%

    Availability of current IT-strategy8%

    Resistance from employees7%

    Ability to recruit qualified IT employees6%

    Sheet1

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    Sheet2

    Sheet3

  • Den agile organisationFlforretningens pulsAnalysrafvigelserBeslutningKommunikrGennemfr

  • ForretningskravReagr hurtigt p ndrede kundekravTrf bedre beslutninger hurtigere!Acceptr og udnyt - dynamiske handelsrelationer Forg hastigheden i forretningsprocesserneReagr hurtigt p trusler for konkurrenter

  • Den ideelle virksomhedIT InfrastrukturFlles applikationer Flles data-modelWebsiteMarketingE-handelKundeservice/CRMOpkoblede kunder IndkbssystemerSalgssystemerMarkedspladserSupply chain mgmtIntegrerede samhandelspartnereIntegrerede produktivitetsvrktjerMedarbejderportalerBusiness intelligenceMobile lsningerBeslutningsdygtige medarbejdere

  • Den virkelige virksomhed(hvis man er heldig)KundeserviceSupply Chain ERPHuman ResourcesFinans- og regnskab

  • Integrationsservere fundament for reducerede omkostninger og ndvendig fleksibilitet

  • BizTalk Mapper- simultantolken

  • Det virkelige integrationsmlBusiness Integration ikke systemintegrationDistributionERPLagerOrdrestyring

  • BizTalk Adaptere- nu mere end 340 tilgngeligeMega NavisionOnyxOracle e-busPeachtreePeopleSoftPeregrinePivotalQADQuickbooksRemedyRethinkNDo SAPScalaServiceSwitchSiebelStaffwareUltimusVantiveVisibilityWalker IntWorldtrakHIPAA, HL7 (Healthcare)RosettaNet (High Tech)CIDX (Chemical)O/POS & RBI (Retail)FIX, SWIFT (Financial)cXML, xCBL (Suppliers)MS SQL ServerXA TransactionsODBCOLE DBJDBCHTTP/SFTPRdbNet-ISAM

    OracleDB2SybaseInformixProgressCICSIMSIMS DC/TMFlat files

    AS/400ADDS Regent 40ADDS ViewpointADM11AFPALL-IN-1Ampex 230AXIS NavigatorBull TPCORBACobolCufer T205DEC VTDeploymentDG 216DG5220DL/1DMSEBCDICEDI (X12)EDIFACTEssbaseFocusGalileoHazeltime 1500HP 700/92/2392AIBM 3101IBM3151/3161IBM 3270/EICL 7561IDS-IIIN2 SM9400g/jINFOAccessInfomanJava EJBJMS KSAMLoopbackMDIS PRISM 8/9Microfusion MF-30MODEL 204MQSeries MVSMumpsOmnidexOracle AQ P9 ANSIPACEPC MonitorPickPT200QSAMQUME QVTRed BrickRMSRPGSCO ANSI

    CA-Datacom/DBCA-IDMSCA-IngresIngresdBaseADABASISAMC-ISAMCloudbaseALLBASE/SQLSQL/DSBaanBroadvisionCove SystemsCovisintFrontStepHogan i2IntegralJ.D. EdwardsMapicsMcHugh

    ShareBaseSIFSUPRASystem 2000Tandem NonStop/ TS530 Televideo 910-955TeradataTI924TotalVTWYSE

  • Markedets vurderinger Gartner Group EAI Magic Quadrant: June 2002

  • [email protected]

  • Key Message: Whether a business is concerned with accessing data, knowledge, and improving processes internally, or looking to open those up to virtual enterprise partners, the idea of business process integration is the same.Slide Builds: NoneSlide Script: Within the company, there are applications and platforms that serve different business functions. Accounting has its own systems, for example, and so does finance, sales and manufacturing. Most firms today are running these departments with their own applications independently. Most may or may not have experienced the pain of not having any sort of integration among them. Certainly only a much smaller group of companies have benefited from integration among enterprise applications.Lets look at this diagram. How do you integrate your internal and external business processes to maximize efficiency and create value? Whats the engine that drives all the integration weve been talking about

    EAI is the first step before any companys pursuit of B2B communications and integration. Get your internal house in order before you link it to the outside world. B2B is very cool and sexy, but what good does it do if the docs and files you received from your trading partners cannot be directly integrated with your own systems, or vice versa. Thanks to the magic of key standards, today the picture of comprehensive integration -- starting from EAI and going outside of the firewall to B2B -- can be achieved. XML is the key standard behind this latest development. XML-based integration technology will be able to allow applications to talk to applications, companies communicate externally to other companies as well. Companies today have the benefits of taking advantage of these XML based integration tools to really look at how they can integrate their Business Processes, and not just enterprise applications.Slide Transition: Strips Right-Down

    Key Message: Key drivers for business of all sizesSlide Builds: NoneSlide Script:MSFT has been discussing these themes a lot lately, we refer to orgs that can do this effectively as an agile enterprise. The agile organization requires systems thatMeet enterprise needsAre extremely flexibleDeliver faster time to benefitEmpower employeesInterestingly, before we move on, these challenges are all about integration. Your integration infrastructure is critical to achieving these goals:

    The market looks for companies to generate profit and return on shareholder value; no longer is revenue the only driver for successTo achieve profit growth, in addition to seek new ways to generate revenue, companies must also learn how to reduce costsMaximizing efficiencies would lead to reduction in costsWays to maximize efficiency: leverage existing IT infrastructure, reduce process cycle times via integration, faster time to benefit or market on new projectsCompanies must also learn how to flexibly respond to changes in customer demands and competitive landscapeFinally, any company will benefit from maximized collaboration IT must work hand in hand with other groups of the company to produce better results fasterSlide Transition: Strips Right-Down

    Key Message: Juxtaposition between this ideal enterprise and the reality on the next slideSlide Builds: NoneSlide Script: In the dream e-business enterprise, a corporation has data, knowledge and process. Management wants to get information to customers, partners and employees. In a perfect world that would lead to connected customers who understand how they interact with this company, integrated partners who have a seamless role in the supply chain management of this corporation -- they become a virtual part of this organization, and empowered employees who can get their job done because they smoothly see information they need to get their job doneSlide Transition: Strips Right-Down

    Key Message: Most companies are not leveraging data, knowledge, and process efficiently or completelySlide Builds: NoneSlide Script: If youre lucky some of your business processes are already integrated somehow allowing you access to data. However, this type of point-to-point integration has probably been done with the technology equivalent of chewing gum and duct tape. It can be costly to maintain and an inefficient way for the organization to run.

    All the data, knowledge, and process that you need often resides in islands of information separate ERP systems customer service systems -- employees, partners, and customers cant get access to the key information.One way to address this is to improve connectivity between these island of information.Why is this important to your business? Because it can either help or hinder your business value driversSlide Transition: Strips Right-DownKey Message: The real value of EAI comes from integrating processes, not just systems. Slide Builds: There are nine clicks on this slide, please go thru all of the details step by step, as this is perhaps one of the most important slide in this entire deck!

    Slide Script: [BEFORE ANY CLICKING] In the beginning of this presentation, we saw a slide just like this with just blocks or boxes on both sides, and we said on the left hand side is about EAI and internal integration, and going thru the Internet, its outbound and integrating with external partners, or B2B. Now, lets really see what this diagram means.

    You see that all the boxes are labeled with a name now, and its really the business function they represent distribution, inventory, order management, and ERP. [FIRST CLICK]So lets take a look at what a business process is all about when a customer places an order via the Internet, the order will first hit the order management system first. [SECOND CLICK]At the same time, the order management system will perform a credit check by sending the command over the Internet to the Bank[THIRD & FORTH CLICKS]Order management, playing the role of the quarterback here, will also trigger an inventory check to make sure that there are stock in the warehouse to fulfill. [FIFTH CLICK]When all of these steps in this business process are performed, order management then will then be able to tell distribution to initiate a shipment to the customer. [SIXTH CLICK]At this time the customer will be charged via the bank an outbound command is sent across the Internet to the bank.[SEVENTH CLICK]The companys main ERP system is finally updated, so that all levels of transactions are updated such as inventory and parts deduction, financial recording, etc and at last,[EIGHTH CLICK]At last, we ship the goods to the customer.

    So, is your order management application really capable of doing the role of whats known as an integration broker and playing the role of the quarterback to drive all these steps in the business process maybe not. So what you really need is a product that can integrate all of these steps and routines into a coherent business process, like the one we just described, in a seamless but highly-automated fashion. This is what our solution BizTalk Server can do for you.[NINTH CLICK - on this final click the boxshot comes in]Slide Transition: Strips Right-Down