Building an ePortfolio Campus CultureePortfolio Day of Planning

Maggie BeersDirectorAcademic TechnologySan Francisco State University

Kevin KellyManager, Online Learning & TeachingAcademic TechnologySan Francisco State University

August 13, 2009

Overview

1. What is culture? How can we build one?

2. ePortfolio culture case studies

– BCIT: Building one top-down

– SF State: Building one bottom-up

3. Apply Roger’s diffusion of innovation framework to CSU Anywhere case study

What is Culture?

What is Culture?

What is Culture?

What is culture?

Textbooks: Small ‘c’ Food, Fairs, Facts, Folklore

Faculty of Arts: Big ‘C’Canonized literature, art, music & history

Anthropology: ProcessInstitutions, processes and shared beliefs that make a society run

New Fields: DiscoursePoints of Viewing; Multiple Perspectives

What is culture? Webs of Significance

Clifford Geertz, 1973The Interpretation of Cultures

"Believing, with Max Weber, that man is an animal suspended in webs of significance he himself has spun, I take culture to be those webs, and the analysis of it to be therefore not an experimental science in search of law but an interpretive one in search of meaning"

Diffusion of Innovations

"the process by which an innovation is communicated through certain channels over time among the members of a social system.”

Rogers, E. (1995). Diffusion of Innovations (5th Edition). New York: Free Press.

Diffusion of Innovations

Factors Affecting Diffusion

• Compatibility

• Triability

• Complexity

• Advantage

• Observability

Roger’s Diffusion of Innovation Framework

Compatibility

The degree to which the innovation is consistentwith current values and perspectives of the users.

Roger’s Diffusion of Innovation Framework

Triability

Trying out a new approach on a limited, trial basisto minimize risk and allow for experimentation.

Roger’s Diffusion of Innovation Framework

ComplexityInnovations that are easier to understand anduse will be adopted quicker than more complexinnovations that are unsupported.

Roger’s Diffusion of Innovation Framework

Advantage

Roger’s Diffusion of Innovation Framework

The degree to which the innovation is perceivedas better than a current situation.

Observability

The more observable or visible an innovation is,the more likely it will diffuse.

Roger’s Diffusion of Innovation Framework

2 Case Studies: ePortfolio Cultures1. Vancouver, BC, Canada

1. San Francisco, California, USA

BCIT: Experience It

“BCIT’s Technology-Enabled Knowledge (TEK) Initiative is about innovation and achieving new standards of excellence in education.”

British Columbia Institute of Technology

TEK Initiative’s Belief System1. Innovation is the responsibility of the institute, not

just the individual

2. Blended learner-centred education works

3. Faculty have good professional instincts

4. Faculty can effect change

5. Applied learning occurs best in teams

6. Problems are our friends

7. BCIT’s TEK team are agents of change

TEK Initiative Academic Support

TEK Instructional & Technical Support Model

ePortfolios @ BCIT

Show ePortfolio movie from BCIT

Valia Spiliotopoulos & Kathy Siedlaczek

Valia Spiliotopoulos & Kathy Siedlaczek

San Francisco State University

MISSION

• To create and maintain an environment that promotes respect for and appreciation of scholarship, freedom, human diversity and the cultural mosaic of the City of San Francisco and the Bay Area

• To promote excellence in instruction and intellectual accomplishment

• To provide broadly accessible higher education for residents of the region and state, as well as the nation and world

Paper-based Portfolios

Electronic Portfolios

20+ years of portfolio assessment

Why ePortfolios at SF State?

ePortfolio Growth @ SF State

2005: 21 departments using portfolios

Student Centered: Capstone, career bridge & evaluation

Institutionally Centered: student & program assessment for credentialling, accreditation review

ePortfolioePortfolio

To support growth, need:Sustainable, Scalable,Reliable, Effective Solutions

Centralize, share knowledge on teaching & learning best practices

Limit # of technical solutions & integrate into current technical architecture Lower department costs &

improve support through efficiencies & economies of scale

Institutionalized practices

Link to strategicPlanning-LEAP

ePortfolio.sfsu.edu

GALLERY of Examples

Dr. Ruth Cox SF State ePortfolio Lead

& Dr. Kevin KellyOnline Teaching & Learning

Learning & Teaching Trends & Tools

Accessible Learning Environments

Learner-Centered Instruction

Process-Based Evaluation

Learning & Teaching Trends & ToolsHybrid / “Hy-Flex” Course Delivery

Just-in Time Faculty Development

Faculty Research & Collaboration

Institute for Inclusive Media

Mapping Institutional Goals to Artifacts

Video Reflection Texts & Resources

Let’s create an ePortfolio culture….

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Factors Affecting Diffusion

• Compatibility

• Triability

• Complexity

• Advantage

• Observability

Roger’s Diffusion of Innovation Framework

Thank You.

Maggie Beers, Ph.D. Director, Academic Technology,

San Francisco State UniversityWith lots of support from:

Ruth Cox, Ph.D.Faculty Liaison, ePortfoliosAcademic Technology, SF State

Kevin Kelly, Ed.D.Online Teaching & Learning ManagerAcademic Technology, SF State

Valia Spiliotopoulos, Ph.D.Associate Director, Learning & Teaching Centre

University of Victoria

Kathy Siedlaczek, M.A.Instructional Development Consultant

British Columbia Institute of Technology

Activities

1. Foster the culture: language, beliefs, processes, signs, artifacts,

2. Diffuse the innovation

3. Reach the tipping point. The three “rules of epidemics” that Gladwell identifies are: the Law of the Few, the Stickiness Factor, and the Power of Context. http://www.wikisummaries.org/The_Tipping_Point

4. http://www.wikisummaries.org/The_Tipping_Point

5. Connectors are individuals who have ties in many different realms and act as conduits between them, helping to engender connections, relationships, and “cross-fertilization” that otherwise might not have ever occurred. Mavens are people who have a strong compulsion to help other consumers by helping them make informed decisions. Salesmen are people whose unusual charisma allows them to be extremely persuasive in inducing others’ buying decisions and behaviors.

Credit: La Guardia C. College

Intentional & Integrated Learning

What is an ePortfolio?

Mapping Artifacts to Institutional Goals

Video ReflectionTexts & Resources

Electronic Portfolio

Challenges

Educational•Culture change •Faculty & student workload•Teaching scrutiny by peers•Validity of assessment method, artifacts

Challenges

Technical•Multiple campus solutions hard to support•Costs for external subscriptions or internal development•Hard to roll up results for accreditation from multiple technologies•Web 2.0 solutions not accessible

Challenges

Organizational•Need unified, campus-wide support model•Need institutional mandate, aligned with strategic mission, and $$•Need state-level support to integrate educational, employment and economic development objectives --no such luck in CA

Key Findings for Success & Diffusion

CompatibilityAligns with current practice?

• Managerial recognition• Shared beliefs

Triability • Access to technology• Time on task

Complexity • Instructional & Technical Support

• eCompetencies

AdvantageWhat value?

• Perceived value of teaching tool• Participant & institute

investment

Observability • Opportunities for showcasing• Culture of peer learning

Why ePortfolios at SF State?

Key Findings for Success & Diffusion

CompatibilityAligns with current practice?

• Managerial recognition• Shared beliefs

Triability • Access to technology• Time on task

Complexity • Instructional & Technical Support

• eCompetencies

AdvantageWhat value?

• Perceived value of teaching tool• Participant & institute

investment

Observability • Opportunities for showcasing• Culture of peer learning