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"Bad News Breakers - Oprah.com." Oprah.com - Live Your Best Life - Oprah.com. N.p., n.d. Web. 9 Nov. 2009. .

Bulling-Towne, Leila . "How To Deliver Bad News |Leila's House of Corrections | Online videos for busy business professionals | BNET Video." BNET Today | Management, Strategy, Work Life Skills & Advice for Professionals. N.p., n.d. Web. 9 Nov. 2009. .

Campbell, Anita . "How to Talk with Employees About Tough Times : Innovation :: American Express OPEN Forum." OPEN Forum :: American Express OPEN Forum. N.p., 3 Nov. 2009. Web. 9 Nov. 2009. .

Daley, Kevin. "How to Deliver Bad News to a Group - Conversation Starter - HarvardBusiness.org." Voices - HarvardBusiness.org. N.p., 16 Oct. 2009. Web. 9 Nov. 2009. .

"Delivering Bad News - Terminating Employment Honestly, Respectfully and With Dignity." Mind Tools - Management Training, Leadership Training and Career Training - Right Here, Right Now.. N.p., n.d. Web. 9 Nov. 2009. .

"Delivering Bad News." University of Washington. N.p., n.d. Web. 9 Nov. 2009. .

Foster, Charles. "Truth Without Fear: How to Communicate Difficult News in Tough Situations" Amazon.ca. N.p., n.d. Web. 9 Nov. 2009. .

Freeman, Julie . "IABC Employee Communication Commons - Delivering bad news: can you believe we dont know how to do it?." IABC Communication Commons . N.p., 1 Mar. 2006. Web. 9 Nov. 2009. .

Gaffney, Steven . "Steven Gaffneys Communication Blog - How To Effectively Deliver Bad News." Communication expert Steven Gaffney: honest communication coaching and training. N.p., 23 June 2009. Web. 9 Nov. 2009. .

Guffey, Mary Ellen , Kathleen Rhodes, and Patricia Rogin. Business Communication: process and product. United States: Nelson, 2006.

"Indirect Pattern for Bad News Messages." http://www.steveluscher.net. N.p., n.d. Web. 9 Nov. 2009. .

Jay, Ros . "Crisis: Deliver Bad News, Manage Tough Situations, Limit the Damage (Fast Thinking) (9780273653059)" Amazon.com. N.p., n.d. Web. 9 Nov. 2009. .

Lakin, Robert . "Clear, Concise and Compelling: How to do a good job delivering bad news." Clear, Concise and Compelling. N.p., 11 Jan. 2009. Web. 9 Nov. 2009. .

"Leading Investment Bankers: The Art and Science of Investment Banking (Inside the Minds)." Amazon.ca. N.p., n.d. Web. 9 Nov. 2009. .

Manzoni, Jean-Francois. "Better Way to Deliver Bad News - Harvard Business Publishing ." HarvardBusiness.org - Business Resources, Articles, Case Studies & More. N.p., 1 Sept. 2002. Web. 9 Nov. 2009. .

Maynard, Douglas W.. "Bad News, Good News: Conversational Order in Everyday Talk and Clinical Settings" Amazon.ca. N.p., n.d. Web. 9 Nov. 2009. .

"Organizing Bad-News Messages." George Mason University. N.p., n.d. Web. 9 Nov. 2009. .

Phillips, Bob , and Larry Johnson. "Absolute Honesty: Building a Corporate Culture That Values Straight Talk and Rewards Integrity (9780814407813)" Amazon.com. N.p., n.d. Web. 9 Nov. 2009. .

"Video - Tips on Breaking Bad News to Employees - WSJ.com." Business News & Financial News - The Wall Street Journal - WSJ.com. N.p., n.d. Web. 9 Nov. 2009. .

Wells, Jaclyn . " Delivering Bad News - Business Opportunities Weblog." Dane Carlson's Business Opportunities Weblog. N.p., 5 Apr. 2009. Web. 9 Nov. 2009. .

"Why Honesty is Best Policy When Delivering Bad News - Knowledge@Emory." Home - Knowledge@Emory. N.p., 13 May 2009. Web. 9 Nov. 2009. .

"Youtube - How to Deliver Bad News from O Magazine Article." YouTube - Broadcast Yourself.. N.p., n.d. Web. 9 Nov. 2009. .