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Computing Services and Systems Development
At Your Service: Learn How to Put Our Technology Services to Work for You
Staff Association Council
Jay Graham, Enterprise ArchitectMarch 13, 2014
Computing Services and Systems Development
CSSD Technology Services
Computing Services and Systems Development
CSSD Technology Services
• BOX Share, Store, and Collaborate• Web Conferencing LYNC• Online Training
– Lynda.pitt.edu
• Faculty Information System
Computing Services and Systems Development
CSSD Technology Services
• Help Desk Live Chat• Computer Discounts • CSSD Social Media• Software Download Service• Enterprise Digital Signage • iTunes U
Computing Services and Systems Development
CSSD Technology Services
• Service Request Forms – http://www.technology.pitt.edu/help/service-
forms-cssd.html
• Charging Stations • ImageNow
Computing Services and Systems Development
CSSD Technology Services
• Email Attachments – Best Practices
– Filtering
• Phone Features – Automated Attendant
– Calling Restrictions
• Hard Drive Disposal
Computing Services and Systems Development
Coming Soon….
• Email Quota Self Service • Pitt Mobile (New Site) • Video Conferencing• Video Distribution Service
Computing Services and Systems Development
Technology Lingo
Computing Services and Systems Development
Technology Lingo or
Understanding “Geek Speak”
Computing Services and Systems Development
Computing Services and Systems Development
Let’s Have Some Fun
Computing Services and Systems Development
Tech Slang Can Be Overwhelming!
Computing Services and Systems Development
Tech Slang Can Be Overwhelming!
Computing Services and Systems Development
Tech Slang Can Be Overwhelming!
Computing Services and Systems Development
Jargon Generator
• http://shinytoylabs.com/jargon/#
Computing Services and Systems Development
Thank You!