User Manual

Water Purification System

Widely accepted the world over as Euroguard.Widely accepted the world over as Euroguard.

Contents

1. The Aquaguard i-Nova - The best of both worlds. ................................................ 1

2. The Micro Controller Scan System or the mini brain ............................................ 2

3. What do you need to connect Aquaguard i-Nova to the Eurovigil CMS? ......... 3

4. Aquaguard i-Nova. The Do-It-Yourself Purifier ..................................................... 4

5. Meet the micro chip that cares for your family ..................................................... 5

6. Aquaguard i-Nova - The future of all purifying systems ................................... 6-7

7. Installing your Aquaguard i-Nova ............................................................................ 8

8. Aquaguard i-Nova - The purification process ........................................................ 9

9. A close look at the Aquaguard i-Nova’s purification process ............................ 10

10. Know your Aquaguard i-Nova ................................................................................ 11

11. Step-by-step guide to safe drinking water ........................................................... 12

12. How to maintain your Aquaguard i-Nova ...................................................... 13-14

13. Replacement of filters .............................................................................................. 15

14. Clearing your doubts on Aquaguard i-Nova ........................................................ 16

15. Important suggestions ............................................................................................. 17

16. Caution points and trouble shooting .................................................................... 18

17. International and National endorsements for Aquaguard ................................ 19

18. Service at your doorstep .......................................................................................... 20

19. Warranty -Terms and Conditions ............................................................................ 21

20. Customer response centres ............................................................................... 22-25

21. Aquachek - The water testing facility from Eureka Forbes ............................... 26

22. Warranty - Customer copy ....................................................................................... 27

Congratulations! You are now the proud owner of an Aquaguard i-Nova and

also a part of the Eureka Forbes family. A family of millions of households like

yours, who have said ‘yes’ to good healthy living.

Aquaguard is India’s No.1 water purification system, trusted by over 11 million

people spread across the country. Now Aquaguard i-Nova takes this tradition of

trust into many more homes, including yours.

This next generation system gives you the best of both worlds. With its ease of

use and its futuristic technology. It is equipped to automatically detect when the

electronic circuit needs service attention and has the provision to alert the Central

Monitoring System network (service centre) using your existing phone line.

But in spite of being so futuristic, it is extremely user-friendly. In fact, you can

service your Aquaguard i-Nova on your own.

But that’s not all, your Aquaguard i-Nova also has an Intelligence Quotient Alert

System (IQA) which tells you in advance that your filters and UV lamp need

replacement. Enabling you to inform your Aquaguard service representative ahead

of schedule.

This manual contains detailed information and tells you everything you need to

know about your Aquaguard. If you have any more queries, do get in touch with

our service personnel at your nearest Eureka Forbes Customer Response Centre.

Please avoid dealing with unauthorised service mechanics to ensure that your

Aquaguard i-Nova performs at its best.

Wishing you and your family a healthier, happier life.

Very Futuristic. Very User-Friendly.

Aquaguard i-Nova - The best of both worlds.

The promise of safe drinking water that comes with every Aquaguard. With the

added strength of a technological innovation, sleek design and features that make

it extremely easy to use and maintain. That’s the new Aquaguard i-Nova. The

technology of the future.

Not surprisingly, here too, the trust of over 11 million people like you

forms the core around which it has been created. As usual, each little detail has

been researched, analysed, checked and then re-checked. Just to ensure your

family’s good health, every day.

The new Aquaguard i-Nova features high design values and marks a leap in

water purification technology and delivers much more than just absolutely safe

drinking water. Like the Micro Controller Scan System that can automatically detect

when the system’s electronics require service attention and has a provision to

connect to the Central Monitoring System network (service centre), of the Eurovigil

Security Shield. Its extremely user-friendly design allows you to clean the filters all

by yourself saving you time and effort. That’s the Aquaguard technology advantage

working for you.

1

The Micro Controller Scan System

or the Mini Brain

The Aquaguard i-Nova comes with a built-in Micro-controller which acts as a

mini brain and constantly monitors the status of your purifier. This next generation

technology automatically detects when the electronic circuit

requires service attention and has the provision to alert the

Central Monitoring System network* (service centre) using

your existing phone line for immediate assistance. That means, you will find the

service technician at your doorstep to inspect the system without you having to do

anything, saving you time and effort.

To activate this mini brain, you need to connect the Aquaguard i-Nova to the

CMS or the Central Monitoring System network (service centre).

What is “Central Monitoring System” (CMS)?

A service product from ‘Eurovigil Security Shield’ - our Electronic Security

Division, it’s exclusive to Eurovigil customers. It monitors the protected zones of

your premises electronically 24 hours a day, 7 days a week. In case of an alarm it

contacts the Eurovigil Central Monitoring System through your phone line.

2

Aquaguard

i-Nova Unit

MCS interface Eurovigil Security

System Panel

To CMS

through phone line

* To connect your Aquaguard i-Nova to the Central Monitoring System network (Service

Centre), you need a Eurovigil ‘Securi-T-Link’ electronic security monitoring kit sold separately

in select cities.

*Please find details on page 3

3

What do you need to connect Aquaguard

i-Nova to the Eurovigil CMS?

● Micro Controller Scan System (MCS) Interface - An optional electronic interface system.

● A security zone of Eurovigil range of products.

● A telephone line and membership to Eurovigil CMS Service.

What’s more, even if you are not a Eurovigil customer, you can use the Aquaguard

i-Nova. You can connect it to the CMS network if and when you upgrade your home

under the Eurovigil electronic security monitoring.

Eurovigil Securi-T-Link

Your Connection Kit to Eurovigil Security Shield

The Securi-T-Link is your connection to the Security Shield. An advanced intrusion

detection system, using state-of-the-art technology for total security. Magnetic con-

tact installed on your doors for safety, ensures that when your doors are shut, your

home remains secure and in case of any attempted break-ins, the alarm sounds. Panic

switches with the system provide extra security in case of unwanted forced intrusions.

The entire system is linked up to our Central Monitoring System (CMS), for round-

the-clock monitoring. And a backup battery keeps Securi-T-Link working even in case

of a power failure. To make things even safer, it comes with a special key to arm or

disarm the system.

Aquaguard i-Nova.

The Do-It-Yourself purifier

Your Aquaguard i-Nova comes with a series of user-friendly features keeping

you in mind. Making it easier for you to use and maintain it.

● The Pre-filter and Carbon filters are easily accessible with the release of a latch.

● The Sediment and Carbon filter caps are easily removable with the help of a

spanner, provided with the system.

● Sediment and Carbon filter cartridges have integrated flap with eye-hole which

makes it easy for you to pull them out of the chamber.

● The Sediment filter has a back-flush arrangement so that the filter can be

cleaned without removing it from the bowl.

CAUTION: The electrical system is NOT user serviceable. Only authorised service

personnel must handle the electrical related parts.

4

Meet the microchip

that cares for your family

Your Aquaguard i-Nova also features the Intelligence Quotient Alert System

(IQA). A system that informs you in advance about the need to replace sediment

filter, Activated Carbon Block and UV lamp, which means, zero-waiting period and

the assurance that your Aquaguard i-Nova will never

let you down.

How does the IQA work?

The IQA is a memory chip that tracks the life of the sediment filter, Activated

Carbon Block (Chlorine and Organic filter) and UV lamp. The rated life for

the pre-filter and Activated Carbon Block is 120 hours of usage (water flow), while

the UV lamp has a life of 5000 hours. The IQA system is tamper-proof and

defect resistant.

IQA indications:

Sediment filter and Activated Carbon Block replacements will be indicated by a

beep repeated six times with a pause of 2 minutes. This cycle is then repeated every

time water is drawn until replacements have been done.

2 beeps indicate the need for replacement of UV lamp. These

indications will continue till the service technician has carried out

the replacements.

5

6

Aquaguard i-Nova.

The future of all purifying systems.

Your Aquaguard i-Nova is packed with a host of unique features:

Compact and Light Weight Unit: This purifier is an integrated unit with a built-in

pre-filtration system, making it convenient and easy to use.

Besides, its sleek design and extensive use of ABS plastic makes it

lightweight and heat resistant.

Tactile Switches: Two touch sensitive switches

ensure smooth operation of the system.

Convenient Water Tray: The specially designed water tray

supports your glass/jug. It is detachable and has drain facility, so

any spillage is easily disposable.

LED Indicators: Three user friendly indicators guide you through the

purification process. So you know exactly when your Aquaguard

i-Nova is ready to deliver safe drinking water.

Superior Electronics: A built-in voltage

stabilizer nullifies any voltage fluctuation. The unit operates

between 160-260 volts giving constant UV intensity.

Improved Filtration: Aquaguard i-Nova boasts of a 10 inch

Poly Propylene yarn (PP yarn) wound multilayered sediment filter.

This depth filter with a nominal porosity of 5 microns and back

flush facility ensures improved filtration and longer life. The PP

yarn wound multilayered sediment filter cartridge materials are

among the best filter technologies in the world.

Improved Activated Carbon Purification: Special compression moulded powdered

activated carbon (Activated Carbon Block) has Silver-free, QAC

based anti-microbial shield with technology from Aegis, USA

with bacteriostatic property which removes over 95%.

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free chlorine and organics. The Carbon Blocks are made with technology from

Filtrex, Singapore, and ensure longer life.

Longer Life: The improved electronics, built-in voltage

stabilizer and a state-of-the-art decalcification system ensure

that your Aquaguard i-Nova performs at its optimum

potential, for a longer period.

Improved flow rate: The product has been designed to deliver at

the rate of 2 litres per minute* (maximum).

Auto Shut off: If the unit is left ‘ON’ and no water is drawn for

more than 10 minutes, the UV lamp automatically shuts off, thus

saving on power consumption. Auto shut-off condition is

indicated by blinking of the green light.

Convenient In-Built Flush System: During installation and

replacement of Activated Carbon Block, the flush system can be

used. This is also helpful to flush the stagnated water if the

product is not in use for 2-3 days. All you need to do is to ● Press

the music switch and then press the power switch. Continue to

keep the music switch pressed for 10 seconds. ● After 10 seconds the green and

yellow light start blinking with beeps and water flows from the outlet spout. Music

switch may be released after flushing starts. ● Continue flushing for at least three

minutes or till the water becomes clear. ● After flushing

operation, switch the power off.

Caution: Do not consume flushed water.

Back Flush Facility: Additional Back Flush Facility for Poly-

Propylene yarn candle ensures longer life.

Low Voltage Cut-off: When main supply voltage falls below

the operating voltage range, the unit shuts off the water

supply and the yellow light blinks with alarm beeps, indicating

low voltage condition. This ensures product safety and reliability during voltage

fluctuations. When normal voltage level is restored, the unit automatically recovers

and normal function is restored.* Depends on the input water pressure.

Installing your Aquaguard i-Nova

Being compact, Aquaguard i-Nova is easy to install and saves you a lot of kitchen

space. Our experienced service representative will install it for you,

free of cost.

All you need is a standard 220/230 V supply and a 6 amp electrical point of 3 pin

type and properly earthed.

Note: It is a wall mounted model. But at an extra cost, you can also opt forthe counter-top option.

Wall Mounted Installation

Counter Top Installation (Optional)

Note: In case the water pressure in your area is lower than the minimumspecified, we recommend the use of a suitable domestic water pump. If thepressure is higher than the maximum specified, use of the pressure reducingvalve is recommended.

Contact our Customer Response Centres for further details.

8

Aquaguard i-Nova - The purification process

Aquaguard i-Nova is the most advanced water purification system using the 3 stage

purification process (please refer to the diagram on page 10).

The Aquaguard i-Nova has:

a) A PP yarn wound Multilayered Sediment Filter

b) Activated Carbon Block (Chlorine and Organic Filter)

c) The Ultraviolet (UV) Chamber with the Electronic Monitoring System (EMS).

The Aquaguard i-Nova functions effectively with the following stages.

STAGE - 1

The PP Yarn Sediment Filter

The water first passes through the Sediment filter (please refer to the diagram on

page 10) which incorporates a Poly-Propylene yarn wound type depth filter cartridge

which strains out physical impurities present in the water, such as dust, dirt and mud.

STAGE - 2

Activated Carbon Block (Chlorine and Organic Filter)

In this stage, the water passes through specially treated, bacteriostatic Activated

Carbon Block which adsorbs colour, odour, organic impurities and chlorine.

Its Bacteriostatic property helps preventing bacterial growth on activated carbon and

removes chlorination by-products (carcinogens), pesticides, herbicides and lead from

water as per NSF -53 standards.

Besides its state-of-the-art decalcification system minimises scale formation in the

system and ensures reliable operation.

STAGE - 3

Ultra Violet Chamber

The last stage is disinfection where the water is subjected to the ultraviolet radiation

treatment which is a proven method world over for eliminating water borne disease

causing bacteria and viruses. In fact, Aquaguard i-Nova’s UV germicidal dosage, even at

its lowest, is 120% of that required to destroy all known water borne disease causing

micro-organisms giving you just absolutely safe drinking water.

9

A close look at the

Aquaguard i-Nova’s purification process

10

Electronic Monitoring System (EMS)

While the water is completely purified after the above 3

stages, Aquaguard i-Nova has one more benefit. A unique

Electronic Monitoring System which monitors the purification

process. It stops the flow of water immediately, if the level of purification is inadequate.

So you see, the Aquaguard i-Nova is a complete water purification system which ensures

that you get clear, bacteriologically safe drinking water at all times.

WATERINLET

SEDIMENTFILTER

CHLORINE& ORGANIC FILTER

ULTRA VIOLETCHAMBER

WATEROUTLET

BACK FLUSHNOZZLE

Step-by-step guide to safe drinking water

1. Fit the plug into a 3 - pin powersocket and ensure that the socket iseasily accessible.

5. While you fill your glass you canopt for a pleasant musical tune bypressing ‘Music’ ( ) switch.

12

6. If the unit has not been used for aday or two allow 2-3 glasses ofwater to flow out before usingthe water.

3. When the green light glows you’llhear 3 beeps indicating that theunit is ready to deliver clear, safedrinking water.

2. To switch on the unit, press the‘Power’ switch. The red light will glowfor 6 seconds indicating that thepower is on. Soon the yellow light willglow for 26 seconds indicating it’sprocessing the water.

4. To let the water flow, press the‘Water’ ( ) switch gently.

Note : In case the unit is not functioning properly, the red LED starts blinking and an alarm buzzer sounds.If water is not drawn for more than 10 minutes, the unit automatically goes into auto shut-off mode andgreen light blinks. To restart, press the ‘Water’ ( ) switch. In cold ambient temperature the unit is likely totake more time to come to ready state. During the delay yellow light continues to glow.

13

1. The key word is cleanliness

Dirt and small insects have a way of creeping into

any appliance. Keep the area around your Aquaguard

i-Nova clean and dry. Wipe the Aquaguard i-Nova

with a soft cloth once in a while. Keep the spout

clean and closed with the cap provided.

2. Maintaining your filters by periodic cleaning

To ensure that your sediment filter is long-lasting

you must have it thoroughly cleaned regularly by

back flushing the same. Go through the Instructions

given under the lid of your Aquaguard i-Nova.

How to back flush

● Switch Off the unit, remove the 3-pin plug (power

cord) from socket.

● Close the divertor valve. Bring down the unit,

if it is wall mounted.

● Take out the back flush adapter cap from the back

flush adapter (See the sticker on the rear case).

● Take out the ¾” nut & nozzle from the inlet

adapter.

● Connect the ¾” nut & nozzle to the back flush

adapter.

● Place the system in a corner of sink in such a way

How to maintain your Aquaguard i-Nova

The maintenance required for your Aquaguard i-Nova is minimal. Should there be

any problems, the unit is designed to switch off automatically, ensuring that you always

get clear, safe drinking water. With proper care, you can ensure that your Aquaguard

i-Nova performs effectively. Here are some important rules that you should follow.

14

that the water from the inlet adapter will fall

directly into the sink.

● Open the divertor valve.

● The sediment cartridge will start getting back

flushed.

● Let the cartridge get flushed for 3-5 minutes or as

per the requirement.

● Once the back flushing is over close the divertor

valve, take out the ¾” nut & nozzle from

the back flush adapter, connect it to the inlet

adapter, close, close the back flush adapter with

back flush adapter cap and hang the unit on to

the wall, if it is wall mounted.

● Plug in the 3-pin plug into the socket, switch On

the unit and start using it.

3. Servicing the Activated Carbon Block

To ensure that your Activated Carbon Block works

effectively, insist on having it thoroughly cleaned by

our Serviceman at every visit.

Also do remember to have your sediment filter

and Activated Carbon Block replaced at least every

12 months (or when IQA alerts) by our Serviceman

or refer to steps as shown on page 15.

Replacement of filters

4. Unscrew the filter caps.

Reverse the operations of 4 to 1 for closing and reuse.

6. Clean and replace the filters byreversing the operation.

15

2. Dismount the unit from thewall, place it conveniently ona flat surface with suitablesupport. Please note that it isnot possible to open the top lidwithout dismounting the unitfrom the wall.

3. Open the top lid by pressing thelever next to outlet spout.

1. Disconnect water and thewater supply.

5. The cartridge can be removed bypulling out the eye of the top capof cartridge.

Clearing your doubts on Aquaguard i-Nova

Can one store water from Aquaguard i-Nova or use it directly?

Ideally, you should use water directly from the Aquaguard i-Nova. However,

if you need to store the water, make sure you rinse the bottles or containers first

with water from Aquaguard i-Nova and not with tap water. Even while drawing

water, remember to rinse the tumbler with water from Aquaguard i-Nova.

How long and where should one store the water?

Water from Aquaguard i-Nova should be stored in a cool, clean place, preferably

in steel or glass containers.

For hygienic reasons, it’s preferable to change the stored water within 2 days,

especially during summers and monsoons.

Does drinking water from Aquaguard i-Nova make you lose your natural

immunity?

Aquaguard i-Nova gives you clear, safe drinking water thus reducing the risk of

exposure to water borne diseases. It does not affect your body’s natural immunity in

any way.

Is UV (Ultra Violet) light dangerous and is drinking UV treated water

harmful?

Direct exposure of strong doses of UV light at a close range is dangerous.

However, in Aquaguard i-Nova the ultraviolet lamp is completely enclosed in an

anodised aluminium chamber and thus no UV light is allowed to escape.

Also, UV light has no residual effect in water and hence it is totally safe.

Does Aquaguard i-Nova work even if the voltage fluctuates?

Aquaguard i-Nova has superior electronics, with a built-in voltage stabilizer, thus

ensuring that your Aquaguard works even if the voltage goes down to as low as

160V.

Do you need to boil or filter water from the Aquaguard i-Nova?

Of course not. Aquaguard i-Nova is a complete purification system which gives

you clear, safe water. Just fill your glass and drink!

In fact excessive boiling may remove Calcium and Magnesium essential for the

human body.

16

17

PLEASE DO THIS PLEASE DO NOT DO THIS

1. When the unit is not in use,please keep the outlet spoutcovered with the cap.

2. Be careful not to spill wateron the panel of yourAquaguard i-Nova as this maylead to electric shock.

3. Switch off the main switchwhen unit will not be used formore than 3-4 hours.

5. Store water from your Aquaguardi- Nova in clean containers.For hygienic reasons it’s prefer-able not to store waterfor more than 2 days.

6. Avoid storing water fromyour Aquaguard i-Nova inmatkas and candle filters,as the water will get recon-taminated.

7. We recommend servicing ofAquaguard i-Nova at leastonce in twelve months.

8. Do not use extension box forpower connections.

Important suggestions

4. Avoid connecting any pipesto the outlet spout to collectwater from your Aquaguardi-Nova. You may recontaminatethe purified water.

NOTE: Installation, service and repair of the unit should be done by an authorised service technician.

Caution points

18

DO NOT connect hot water supply to the unit.

It is dangerous to look at the UV lamp when ON.

Problem Possible Cause Action

(1) Unit does not turn ON (a) Power cord (a) Fix theloose connection plug properly

(b) Fuse blown (b) Call our servicetechnician

(c) Faulty Mains (c) Contactswitch Electrician

(2) Red LED blinks with (a) Fault related (a) Call our servicealarm beeps. to UV system or technician

solenoid valve

(3) Yellow LED blinks Low voltage Wait till voltagewith alarm beeps. condition returns to

normal range

(4) Yellow LED glows Low ambient Wait till the unitcontinuously for temperature enters normalmore than 30 seconds working mode.up to 10 minutes

AVOID installing Aquaguard i-Nova close to yourgas stove, cooking ranges.

Trouble shooting

19

International and National

endorsements for Aquaguard

AQUAGUARD has been acknowledged as a tried and tested method of water

purification. Leading hospitals and clinics have installed the unit. Water from

AQUAGUARD is recognised as safe and potable by some of the most prestigious

laboratories in India and abroad.

Aquaguard treated water conforms to IS: 10500, 1991 Drinking water specifica-

tion for bacteriological quality.

Documents pertaining to the efficiency of Aquaguard water purification systems

are available with our head office at Prabhadevi, Mumbai.

20

Service at your doorstep

The Company offers you a ONE YEAR WARRANTY for your AQUAGUARD

i-NOVA. Should you have any service requirements during this period, do not hesitate

to contact our service centres at the address given at the end of this user manual or write

to the Service headquarters - Eureka Forbes Ltd., 143 C-4, Bommasandra Industrial Area,

Hosur Road, Anekal Taluka, Bangalore - 562 158. Tel: O80 -7834441/2/3, Fax: 080-7834902/

10/11. Enclosed are two free routine maintenance coupons with the manual.

After the one year warranty you have the option of entering into a Maintenance

Service Contract with us and the request coupon for the same is enclosed.

The Service Contract entitles you to some attractive benefits:

● Routine maintenance service every year.

● All major replacements free of cost.

● Prompt attendance to your servicing needs (over and above the routine service).

● A vast network of service centres manned by experienced service representatives.

● Do remember to ask for your copy of the Service Contract Form before the warranty

period gets over.

Technical Specifications

Dimensions : 415x300x232 (mm) (H x W x D)

Net weight : 6 Kgs

Ultra Violet lamp : 8 Watts

Input power : 25 Watts

Rated voltage : 230 V, 50 Hz

Voltage range : 160-260 V AC

Operating Input water pressure : 0.4 Kg/sq. cm (min)- 2.0 kg/sq. cm. (max)

Water flow rate* : 2 litres per minute (max)

Fuse : 250 mA (slow blow)

* Actual flow rate depends on input pressure and usage of filters. Specifications are

subject to change without prior notice.

Warranty - Terms and Conditions

The goods are warranted against defects arising from faulty workmanship and materials for a period of 12months from the date of sale. Subject to the following conditions.

1. The Customer will notify the Company in writing promptly of any defects noticed and give the Com-pany or its authorised agent adequate opportunity to inspect, test and remedy them for which theCustomer will deposit the goods if so required by the Company with the Company’s office/ServiceCentre along with original invoice in the city/town where they are sold.

2. Inspection and Test Report of the Company’s office/service centre will be final and binding under theWarranty for determining defects, repairs/alterations required or carried out or certifying working ofthe goods thereafter.

3. The Company or its authorised agent will be entitled to retain any defective part replaced underthe Warranty.

4. Notwithstanding anything to the contrary contained in or implied by this warranty.a) The Company’s liability under this Warranty shall be limited to the first sale of the goods by the Com-

pany to the Customer and will not apply or extend to any secondary or subsequent sale of goods bythe Customer.

b) The Company’s liability under this Warranty shall be limited only to defects in the goods which occurunder the conditions of normal operation of the goods and their proper and prescribed use. ThisWarranty does not cover or extend to defects which are determined by the Company or its authorisedagents as occurring or resulting from or attributable to negligence, abuse, misuse, faulty care, opera-tion or maintenance or repairs, alterations to the goods or any part thereof by others.

c) The Company’s liability under this Warranty shall remain valid only if, the goods are duly installed bythe Company or its authorised agent at the location specified in the Invoice or where the installation isat a place other than specified in the Invoice, such installation is undertaken by the Company or itsauthorised agent or franchisee.

d) Consumable items like Sediment Filter and Activated Carbon Block which are subject to normal wearand tear are not covered by this warranty.

e) The Customer will have no claim against the Company, its employees and its authorised agents, fran-chisees under or pursuant to this Warranty in respect of death or injury to the Customer or any otherperson or loss or damage to any property caused by usage or due to equipment failure breakdown oraccident or operation or utilisation of the goods other than what is expressly stated in this warrantyand in no case the Company will be liable for any consequential damages.

f) The Company’s liability under this Warranty shall in no event and under no circumstances exceed theprice paid by the Customer for the goods stated in the Invoice.

General

For the purpose of this Warranty the following expressions shall have the following meanings respectively.1. ’The goods’ shall mean the goods described in the Purchase Agreement.2. ’The Customer’ shall mean the original purchaser of the Goods from the Company who is a party to the

Purchase Agreement.3. ’The Company’ shall mean ‘EUREKA FORBES LIMITED’4. ’The Purchase Agreement’ shall mean the General Terms and Conditions of Sale agreed upon by the

Customer and the Company as printed on the Invoice.5. ’Invoice’ shall mean the invoice for the purchase of goods issued by the Company its franchisee or its

Dealer describing the goods and indicating inter alia the total purchase price thereof, the name of theCustomer and the place where the goods are to be installed.

6. ’User Guide’ shall mean the instructions for installation, use and maintenance contained in the leafletpublished by the Company and delivered to the Customer at the time of sale of the goods.

Post Warranty

1. The Customer may be offered a yearly Service Contract at the prevailing company rates and terms.2. In case the Customer does not wish to enter the Service Contract, he has the option of calling our

Service Centre and having his AQUAGUARD i - NOVA serviced on an actuals basis i.e. by paying forLabour cost and Spares needed to attend to that Service/Complaint call at the prevailing Companyrates. Such service will be rendered by the Company in towns/places where the Company has its ServiceCentres.

3. The Company will provide free servicing of the goods brought to its Service Centre by the customer,provided that all expenses of transporting the goods to and from the Service Centre shall be borne bythe customer directly.

4. If during such servicing it is necessary for the Company to replace or repair defective components orparts, the customer shall be required to pay for the same as per the Company’s prevailing price list.

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Agra :Vasu Complex, Top Floor,Bye Pass Road,Near Tulsi Talkies, Agra.Tel: 0562-354770, 357574

Aligarh (Depot) :3/17, Mendu Compound,Behind P.N.B., Marris Road,Aligarh.

Allahabad :7E, Clive Road,Civil Lines, Allahabad - 211 001.Tel: 0532- 622852/422408

Amritsar :250, Basant Avenue,I M A Building, Race CourseRoad, Amritsar 143001.Tel: 0183-228379/212926/211316

Bareilly :156, Civil Lines, Santoshi Apts.,Opp. SSP Lane, Ground Floor,Bareilly-243 001Tel: 0581-421027/510649

Bhopal :Plot No.3, 2nd Floor,Lala Lajpat Rai Road,Govinda Pura, Bhopal.Tel: 580829, 581025,784793/94/95

Bhilwara:Bhagwati Chambers, Near ShantiDevi Mandir, Behind CanaraBank, Bhilwara.Tel.: 01482-44252

Chandigarh :SCO 14(FF), Sector 7-C, MadhyaMarg, Chandigarh 160 019.Tel: 0172-781913, 780365,773612, 773728, 773723

Dehradun :3, Astley Hall, 1st Floor, RajpurRoad, Dehradun 248 001.Tel: 0135-652864/650392/657693

DELHI EUROHELPLINE(24 HRS CALL CENTRE):9628 33 33 33

Delhi Regional Office :D-55, East of Kailash, Opp.Sapna Cinema,New Delhi 110 065.Tel: 6229540/6229542/6229524/6284961/6284962/6229576Fax: 6229509

Delhi (CCRU) :D-55, 2nd Floor, Opp. SapnaCinema, East of Kailash, NewDelhi 110 065.Tel: 6485311/6419611/ 6419614

Delhi I :17 A/41 WEA Gurudwara Road,Karol Bagh,Opp. Jassaram Hospital,New Delhi 110 005. Tel :5717722/5715442/5732297/5735308/5769208

Delhi II :12/4 Asaf Ali Road, 4th floor,Mittal Building,New Delhi 110 002.Tel: 3267302/3278055/3270523/3281756/3274198/3258568

Delhi III :M-37, M Block Market,Greater Kailash II,New Delhi 1100048.Tel: 6449727/6433827/6467279/6463041/6233757/6233767/6453878/6217032

Delhi IV :1/17, 2nd floor, Dr. Chawla Bldg.,Lalita Park, Laxmi Nagar, MainVikas Marg, Delhi.Tel : 2026212-19

Delhi V :201-206, Neelkanth CommercialComplex, Road No. 44,15 DDA, Community Centre,Pitampura, New Delhi 110 034.Tel: 7030371/72/73/74

Delhi VI :Shop No. 2, 1st & 2nd Floor,Club Road Market,Punjabi Bagh (West),New Delhi 110 026. Tel: 5429229/5429412/5449959/5449961/5158739

Faridabad :A-8, Rani Bhavan, 2nd Floor,Nehru Ground, NIIT Faridabad,Above Canara Bank,Haryana 121 001.Tel: 5422760/5422770/5422780/5423123/5423124

Ghaziabad :3/H2, Nehru Nagar,Rakesh Marg, Ghaziabad.Tel: 4713996/4713749/4721740/4754348.

Gorakhpur :Harihar Prasad Dubey Marg,Betiahata, Gorakhpur.Tel: 0551-332880/204253

Gurgaon :Bhanu Complex, Sukhrali Road,Gurgaon. Tel: 6343599/6347599

Gwalior :18, Vikas Nagar, Fort Road,Gwalior 474 004.Tel: 0751-429375/335399

Haridwar :2nd Floor, Shopping Plaza,Above Handi Restaurant,Ranipur More, Haridwar.Tel. : 0133-427323

Indore :22/2, Yeshwant Niwas Road,Indore 452003 (MP).Tel: 0731-432812/433467/432351/545578

Jabalpur :22-23, Ankita Complex,2nd Floor, Civil Centre,Jabalpur- 482 002 (MP).Tel: 0761-311077/413192

Jaipur (I & II) :22-23, Central Market, UniversityMarg, Bapu Nagar,Jaipur 302015.Tel: 0141-709205/711528/709153/706360. Fax: 707679

Jallandhar :C/o Hotel Gangandeep,G T Road, Jallandhar 144 001.Tel: 0181-225669/232074

Jammu :House No.1 Sector 9, TrikutaNagar, Jammu. Tel: 0191-471005/471006

Jodhpur :Basera, 685, 9th ‘C’ Road,Sardarpura, Jodhpur 342 003.Tel: 0291-611938/437252/646319

Kanpur :2nd floor, III A/3 Ashok Nagar,Near Gumti Gurudwara,G.T. Road, Kanpur 208012.Tel: 210019/210037/553652/553654

Kota :C/o Poonam Chand PradeepKumar, Near Mahatma GandhiSchool, Rampura Bazar, Kota.Tel: 0744-328196/323769

Lucknow I :7-P Butler Road,Dali Bagh, Lucknow 226001.Tel: 0522-208007/208375/208467

Lucknow II :A-29, Nirala Nagar,Opp. Ramakrishna Math,Lucknow 226 020.Tel: 0522-788849/788850/787277

Ludhiana I :92,Surya Kiran Complex, 2nd

floor,The Mall, Ludhiana 141 001.Tel: 0161-445199/444931

Ludhiana II :51- FF Sant Ishwar Singh Flats,Pakhowal Road,Ludhiana 141 001.Tel: 0161-404022/421408

Meerut :Vijaysri Complex, 2nd Floor,80, P L Sharma Road,Meerut. Tel: 912-642368/667647

Moga :C/o. Dharamveer Sood,House No. 311, Street No. 5,

New Town, Moga.Tel.: 01636-26358.

Moradabad :B-20, Jigar Colony,Kumar Building,Moradabad.Tel: 0591-436416

Muzzafarnagar :32/3, Arya Samaj Road,South Civil Lines,Muzzafarnagar.Tel: 0131-400056

Noida :C-96, Sector 2, Near StateBank ofIndia, Noida.Tel: 4545150/52/53,4544957, 45444961

Panchkula :SCO -195 (FF), Sector 16,Near Petrol Pump,Panchkula.Tel.: 0172-584190/587314.

Panipat :House No. 17, Old HousingBoard Colony, Devi MandirRoad, Near Salarjung Gate,Panipat.Tel. : 639125/643984

Patiala :1, Hira Nagar,Near Phatak No.22, Patiala.Tel: 0175-307875/228954

Raipur :132, Anand Nagar,Raipur 452001 (MP).Tel: 0771-423783/426138

Saharanpur :A-12, Old Avas VikasColony, Delhi Road,Tel: 0132-762303

Shimla :C/o. J.K. Rudhki,Chakkardhar Cottage,Prospects Hills,Near St. Mary School,Chakkar, Shimla.Tel: 0177-230380/232109

Udaipur :74,1st Floor,Near Kiran X-Rays,Madhuban Hospital Road,Udaipur 313 001.Tel: 0294-414682/560535

Varanasi :No.5, 20/56D, KennedyRoad, 1st Floor,The Mall, Cantonment(Near Hotel De Paris)Varanasi.Tel: 0542-345671/343655

Customer Response Centre - North

23

Asansol :Samarpan Ground Floor,Vidya Sagar Sarani,36/B Ashok Colony,G T Road (W),Dist. Burdwan, Asansol - 4.Tel: 0341 253887/255065.Fax: 251031/250403/201378.

Baruipur :Khasmallick,Dakshin Gobindapur, Baruipur,24 Parganas (S) - 743 353.Tel. : 4370230.

Bhagalpur :“Gayatri Niketan” Bose Park,Mahatma Gandhi Path,Bhagalpur 812 002.Tel. : 0641-404767.Fax: 403415

Bhubaneswar :Plot No.93, Gautam Nagar,Opp. Telco Office,Bhubaneswar.Tel: 0674-436157/436514Telefax: 436159

Bokaro :189 Co-operative Colony,Bokaro Steel City, Bokaro.Tel: 06542-400161

Cuttack :Plot no.583, Sureya Vihar,Link Road, Cuttack 753012.Tel: 0671 312730/333445.Fax: 312162.

Dhanbad :B.P. Agarwala Building,2nd Floor, Dhansar Road,Dhansar, Dhanbad - 878106.Tel: 0326-307330.Fax: 0326 309203.

Durgapur :9, Ritwik Ghatak Bithi,SAIL Co-operative HousingComplex, City Centre,Durgapur - 713216.Tel : 0343-564550.

Guwahati :G N B Road, Silpunkhuri,Above Jungle Travels,Near Goswami Service Station,Guwahati 781003.Tel: 0361-660065/664004/663032/33, 661087/662685,6611087. Fax: 520348/660348

Haldia :C/o Mr. Subhashish Bagchi,6/10, Kolkata Port TrustTownship,Haldia-721 607.Tel: 03224-66858

Howrah :493- B, G.T. Road (S), 105/106,Panchsheel Apts., 1st floor,Howrah 711 102.Tel: 6606042/0896, 6602794.Fax: 6603420.

Jamshedpur :168, New Baradwari,Near Govt. Hospital, Sakchi,Jamshedpur 831001.Tel: 0657-431257/421941.Fax: 433941.

Jeypore :Pike Street,Near All India Radio Station,Jaynagar, Jeypore.Tel: 06854-30343. Fax: 33151.

Jorhat :Choladhara Road,2nd By-Lane, Jorhat - 1.Tel: 0376 - 3326456, 3329351.Fax: 322226.

KOLKATA EUROHELPLINE(24 HRS CALL CENTRE):9628 33 33 33

Kolkata (CSO) :7 Chakraberia Road (South),Kolkata 700 025.Tel: 4749708/4749340/4749342/4757954/4755402/4766033/4766034 Fax:4749341

Kolkata I :Mani Towers, Uttara Block,1st Floor, 31/41,Vinoba Bhave Road,Kolkata 700 038.Tel: 4786845/5444/5446

Kolkata II :27 A, Dr. Lal MohanBhattacharaya Road, Kolkata700 014.Tel: 2451548/2452325/2452149Fax: 2164193

Kolkata III :56/2, Ist Floor, Hazra Road,Kolkata 700 019.Tel: 4746411/4748181/4745326/4750407.

Kolkata IV :177, Raja Dinendra Street,Opp. Desbandhu Park ShyamBazar, Kolkata 700 004.Tel: 5545729/5547248/5559757.Fax: 5545758.

Kolkata V :27/L/2, Raja S C Mullick Road,‘Mrinmayee’ Ground/1st Floor,Kolkata 700032.Tel: 4134533/4135284/4834143/0658

Kolkata VI :BF-44 Salt Lake City, Sector I,Ground Floor,Kolkata 700 064.Tel: 3373107/3586041/3584763

Kolkata VII :63E, Chakraberia Road (N),Kolkata 700020.Tel: 4751305/4765929/4741897/4741896

Kalyani :B 5/1, Central Park,B.T. College Bus Stop,Kalyani Dist.Nadia 741235. Tel.: 5821730.Fax: 5820076.

Kharagpur :Choto Tangra, Near ShreeChaittana Ashram,Kharagpur 721301,Midnapore.Tel: (9532227) 58133Fax: 03222 57012/57070

Krishnanagar :Ashirwad, 4 M M Ghosh Street,Krishnanagar 741101, NadiaTel: 59422

Muzaffarpur :Old Employment ExchangeCampus, Kalambagh Road,Muzaffarpur 842 001.Tel: 0621-266986

Patna :Arya Kumar Road,Machhuatoli,1st Floor, Patna 800004.Tel: 0612-664244/684583/662022

Ranchi :Shyamilla 1st Floor, 59/BCircular Road, P. O. Lalpur,Ranchi 834001.Tel: 0651-312031/560563/560826.Fax: 220380

Rourkela :Nanda Bhavan,Main Road, Rourkela 1.Tel: 0661-4507478, 4505264.Fax: 0661 4505692, 4892692

Sambalpur :Govind Tola Chawk,Commandant of HomeGuard Office,N H No. 6,Sambalpur 768100.Tel: 0663-410579/410813.Fax: 410951

Siliguri :521 Swamji Sarani,1st Floor, Hakimpara,P. O. Siliguri,Dist Darjeeling.Tel: 0353-426332/537796.Fax: 531329.

Shillong :Ideal Lodge, Oakland,Shillong 1.Tel: 0364-229989Fax: 227807, 229939.

Tinsukia :Chaliha Nagar,Near Tinsukia Dev.Authority,Tinsukia, Assam.Tel: 0374-334896.Fax: 330239

Customer Response Centre - East

24

AHMEDABADEUROHELPLINE(24 HRS CALL CENTRE):9628 33 33 33

Ahmedabad CSO :2nd Floor, DhanlaxmiChambers,Nr. Gujarat Vidyapith,Ashram Road,Ahmedabad 380014.Tel: 079 7545210, 7545211Fax: 7542381

Ahmedabad I :2nd Floor, BhagwatiChambers,Opp Gujarat Vidyapith,Ashram Road,Ahmedabad 380014.Tel: 079 7542570,7541380,7544821, 7544822, 7544823,7542571

Ahmedabad II :Ground Floor, Vijay Towers,Kankaria Road,Opp Ahmedabad Dairy,Ahmedabad 380022.Tel: 079 5452695, 5454356,5453237

Ahmedabad III :122, 1st Floor,Gayatri Complex,Nr. Power House, Sabarmati,Ahmedabad 380005.Tel: 079 7504001/7509811/9812.

Anand :A-8, Suryoday Society,Amul Dairy Road,Anand 388001.Tel: 02692 57647/42187

Aurangabad :25/26, Raghuveer Nagar,Opp. St. Francis School,Jalna Road,Aurangabad 416005.Tel: 353408/353268

Baroda I :308, Jaldhara Complex,Near Manisha Crossing,Vasna Road, Baroda 390 020.Tel: 0265 252391/252491/252520/225278/252279.

Baroda II :28, Radha Swami Society,Near Dhanalakshmi Society,Harni Warasla Ring Road,Baroda 390 006Tel: 0265 562251/569941

Bharuch :39, 40, 41 Amardeep Complex,Falsruti Nagar,Near Hotel Palmland,M G Road, Bharuch 392 001Tel: 68659, 60972.

Bhavnagar :S/10, Golden Arch Complex,Opp. Bank of India,Atta Bhai Chowk, Taleja Road,Bhavnagar 364002.Tel: 0278 564995/564996

Goa:Plot No. 57, PDA Colony,Opp. Catering College,Porvorim, Goa 403521.Tel: 0832 410712/410734/411324.

Jalgaon :Upasana, 52, Jay Nagar,Nr. Omkareshwar Temple,Jalgaon 425002.Tel: 241019, 239883

Jamnagar :2nd Floor Moti Chambers,Sumer Club Road,Opp. Bank of Baroda,Jamnagar 361005.Tel: 0288 564048, 567048

Kolhapur :Plot No.14,Narain Co-op Hsg Society,Nr. Datta Mandir, MahadikMarg, Kolhapur 416005.Tel: 0231 650842/651224

MUMBAI EUROHELPLINE 24HOURS : TEL: 9628 33 33 33

Mumbai :Khar (Bombay 1) :Jagdeep Villa,4th Road, Above SyndicateBank, Near Rly. Station, Khar(W).Mumbai 400 052.Tel : 6007573/79/80/6052534/38 Pager : 9628 202236

Andheri (Bombay II) :14-A, Paperbox Estate,Off Mahakali Caves Road,Andheri (E),Mumbai 400 093.Tel: 6873820/52/3781/0298/1305.

Mulund (Bombay III) :B/202, 203, Pratik Ind. Estate,Behind Petrol Pump,Mulund - Goregaon Link Road,Bhandup (West),Mumbai 400 078.Tel: 5673537/5672098/5640962/5600845/5640961

Colaba (Bombay IV) :B3 Star Mansion, Happy HomeHotel Buildg., 1st Floor, 66Wodehouse Rd., Nr.Charaghdin Showroom,Colaba, Mumbai 400005.Tel: 2187458/2187441/2181307/2187430/2183047.

Borivali (Bombay V) :Ghanshyam Towers,2nd Floor,M G Road, Borivali (East),Mumbai 400 066.Tel: 8946701/8949953/8936496/8935554

Vashi (Bombay VII) :106, Shiv Centre,Above Vishwajyot Hotel,Sector 17, Vashi,New Mumbai 400 703.Tel: 7892252/7892228/7896355.

Kalyan :1st Floor, Vithalesh Building,Agra Road, Near RaymondShowroom, Kalyan 421 301.Tel: 95251-205737/203767.

Nagpur :Paul Commercial Complex,5th Floor, Ajni Square,Nagpur 440015.Tel: 227680/2245660/221093

Nasik :82 Mohammadi House,Opp Kalika Mandir, 2nd Floor,Behind Aman Apartment,Old Agra Road, Nasik.Tel: 95253 597506/591787

Navsari :Gurukrupa Bldg.,Opp. Govt. Rest House,Lunsikui Main Road,Navsari 396445. Tel: 50480

Porbandar :Anil Kitchenware ModernComplex, Near Jay PrintingPress, Liberty Road,Porbandar. Tel: 51712

Pune I :1st Floor, SatsanghApartments,Near Hotel Woodland,Khoja LaneSadhu Vaswani Chowk,Pune 411001.Tel: 6137110/6137191/6137472/

Pune II :Gandhi Complex, 2nd Floor,Nasik Phata, Kasar Wadi,Pune 411 034.Tel: 7124532, 7124103,

Rajkot :Abbasi Chambers,1st. Floor,Debhar Road,Near Para Bazar Chowk,Rajkot 360001.Tel: 0281 222480/226513

Surat (I):No.1 Mehta Park Coop.Society,B/H Sargam ShoppingCentre,Parlay Point, Surat 395 007.Tel: 3255254/55/56/57

Surat (II):1/108, Mission HospitalCommercial Centre, Opp.Mysore Cafe Hotel,Athwagate, Surat 396 445.Tel: 0261 3667735,3656239, 3667735,3656239

Vapi :Adarsh Dham, 1st Floor,Zanda Chowk,Opp. Police Station. Vapi.Tel: 0260 432629/464506.

Customer Response Centre - West

25

BANGALOREEUROHELPLINE(24 HRS CALL CENTRE):9628 33 33 33

Bangalore CSO :Eureka Forbes Ltd., 143-C/4,Bommasandra Indl Area,Off Hosur Road, Anekal Taluk,Bangalore 562158.Tel: 7834441/2/3Fax: 7834902/11.

Bangalore I : 68 FarahCommercial Complex,J C Road, Bangalore 560 002.Tel: 2224453/2222314/ CSOTel: 2995707, 2995708.

Bangalore II :4305 High Point - 4,2nd/3rd & 7th Floor, 45,Palace Road,Bangalore 560 001.Tel: 2093041/42, 2093122/24.Fax: 2093046

Bangalore III : No.99, 1st Floor,4th ‘B’ Cross, 5th Block,Industrial Extension,Koramangala,Bangalore 560 095.Tel: 5522333/444/555/5536383

Bangalore IV : 2nd Floor,Naveen Complex, 37, BellaryRoad, Ganganagar,Bangalore 560 032.Tel: 3540919/3540925

Belgaum : Gurukrupa,2nd Main, 2nd A (1) Road,Sadashivnagar, Belgaum - 1.Tel: 0831 473719, 470747

Calicut : 1st Floor, RamlakshmiBuilding, 6/689 YMCA Road,Kozhikode 673 001.Tel: 765913/766698/368390

Cannanore : Bldg No. 338HYZ, Chovva Junction, NearWater Tank, Melea Chovva,Kannur 670 006.Tel: 726333/728056/728054.

CHENNAI EUROHELPLINE(24 HRS CALL CENTRE):9628 33 33 33

Chennai CSO :Eureka Forbes Limited, No.14Burkit Rd, IInd Floor, T. Nagar,Chennai 600 017.Tel: 4348978/4348197/4312993/94/95/96.Fax: 4334203

Chennai I : Eureka ForbesLimited, M-73, 3rd Avenue,Anna Nanagr (E)Chennai 600 102. Tel:6193534/3635/5750/5751,6269370

Chennai II :Eureka Forbes Limited,East Coast Chambers,3rd Floor,92, G.N. Chetty Road,T. Nagar, Chennai 600 017.Tel: 8284617/3237/0409/0411,8234514

Chennai III : Eureka ForbesLimited,No.8 1st Floor, West MadaStreet, Srinagar Colony,Saidapet,Chennai 600 015. Tel:2301152/1153/1154, 2354590/2300436.

Chennai IV : Eureka ForbesLimited, No.36 North ParkStreet, Venkatapuram,Ambattur, Chennai 600 053.Tel: 6570199/6571860

Cochin : Door no.43/2268,SRM Road, Ernakulam North,Kochi 682018.Tel: 400063/402367/402561/402486/401639. Fax: 401640

Coimbatore : Eureka ForbesLimited, No. 86, PonnurangamRoad West, R S Puram,Coimbatore 641 002.Tel: 543180/208, 549648/881,554401

Davangere : No.76, 7th Cross,Opp. Lions Club,Devaraj URS Layout,Davangere 577 002.Tel: 08192 52343.

Erode : No.6 BharathidasanStreet, Teachers Colony,Near Water Tank,Erode 638 011.Tel: 274501/397/935

Guntur : No. 4-1-1, 4th Main,Lakshmipuram, Near HariharaMahal, Guntur 522022.Tel: 0863 231280

Hubli : Ist Floor,Maniyar Building,Income Tax Road, Vidyanagar,Hubli 580 021. Tel: 0836373291, 374110, 374945,374944.

Hyderabad I :1-1-261/8, 1st Floor,Karan Centre, S. D. Road,Secunderabad 500 003.Tel: 040 7844128/7840206/7816113/7816104, 6260092

Hyderabad II :Srilakshmi Complex,10-2-289/25, 2nd Floor,Shanthi Nagar,Opp. Mahaveer Hospital,Hyderabad 500 028.Tel: 040 3315451/3314226/3320939/3320949/3303058

Hyderabad III : 3-4-771/B,1st Floor, Near BarkatpuraChamman, Barkatpura,Hyderabad 500 027.Tel: 040 7567185/7567810/7567813/7551490, 6510328

Kakinada : 1st Floor,D. No. 7-4-15,Sesha Sai Street, Rama RaoPeta, Kakinada. Tel: 0884352613

Kottayam : MundukottakkalChambers, K K Road,Kanjikuzhy,Kottayam 686 004.Tel: 570964/572743/573147

Madurai : Plot No.300,K K Nagar, Madurai 625 020.Tel: 587728/587216/587654

Mangalore : 3-33-2951/52Pintos Lane, Kadri Kambla Gr.And 1st Floor,Mangalore 575004.Tel: 0834 492445/495953

Mysore : 2828 Ist MainJayanagar, Pampathy Road,Mysore 570 014.Tel: 0821 567124/561494

Neyveli : No. 5A/85, CuddaloreMain Road, Mandarakuppam,Neyveli 607 802. Tel.: 362379

Pondicherry : 2,‘B’ Lane,VVP Nagar, Thattanchavadi,Pondicherry 605 009.Tel: 272480/272823/371927

Quilon : Thengazhissery Bldg.,Kadappakkada Junction,Kollam 691 008.Tel: 749459/740711

Rajahmundry :No.9, 46-22-13/A,1st Floor, Opp. AnnapoornaMess, Danavaipeta,Rajahmundry 533 103.Tel: 0883 461429

Salem :Eureka Forbes Limited,19-B, Saradha College Road,Salem 636007.Tel: 319422/311235/319518/314235.

Shimoga :Opp. Ganapati Temple,II Cross, Ravindra Nagar,Shimoga - 577 201.Tel: 08182 21580

Tirupur : No. 2 SBI Colony,Kongu Nagar Extn.,Tirupur 641 607. Tel: 723887

Tirunelveli : No.112, PillayarKoil Street Perumalpuram,Tirunelveli 627 007.Tel: 532834/532835

Trichur : West Palace Road,Near Co-Operative College,Trichur 680 001.Tel: 320115/116/047

Trichy : 80, Raja Colony,Behind Sangam HotelCantonment,Trichy 620 001.Tel: 461867/414967/464943/464086

Trivandrum : TC 2/2442Basant, Pattom,Thiruvananthapuram 695 004.Tel: 446570/444852/444859/444526.

Tuticorin : Ground Floor,No.220, New Colony,Tuticorin 3. Tel: 328332

Vellore : No. 586,38th Cross Phase II, T.N.Housing Board, Sathuvachari,Vellore 632 009. Tel: 253233

Vijaywada : Sri Durga Sadan,1st Floor, Near Jammichettu,Mogalarajapuram,Vijaywada 520 010.Tel: 475964/485782/470633

Visakhapatnam :D No. 49-24-6,Lalitha Nandan Mansion,Madhura Nagar,Visakhapatnam 530 016.Tel: 553009/591917

Customer Response Centre - South

26

Aquachek - The water testing facility from

Eureka Forbes

We have water testing laboratories in the following cities.

AhmedabadBhagawathi Chambers, Second Flr, Opp. Gujarat Vidyapith, Ashram Road,Ahmedabad 380 014. Tel : 754 1380, 754 2570, 754 2571.

Bangalore143-C/4, Off Hosur Road, Bommasandra Industrial Area, Anekal Taluk,Bangalore 562 158. Tel: 080-783 2889l. Farah Commercial Complex, J.C. Road,Bangalore - 560 002. Tel: 080- 222 2314, 222 4453.

Chennai14, Burkit Road, T. Nagar, Chennai 600 001. Tel: 434 8197/8328/8978.

Cochin43, 2268, SRM Road, Near VB Terrace Aptt., Kaloor, Cochin 682 018.Tel: 402 486 / 561 / 400 063.

DelhiC/40, 2nd Phase, Okhla Industrial Area, New Delhi. Tel: 011-631 3133, 631 3135.

GuwahatiGNB Road, Silpukhuri, Near Goswami Service Station, Guwahati 781 003.Tel : 663 032, 664 004, 662 685.

HyderabadC/o Ms. Aquamall Water Solutions Pvt. Limited, No. 7-2-1851/1, Siraj Cottage,Fatehbagh, Sanath Nagar, Hyderabad - 500 018. Tel: 040 3700359, 3701091.

Indore22/2, 1st Floor, Yeshwanth Nivas Road, Indore - 452 003. Tel: 432812 , 433467.

Kolkata27/A Dr. Lalmohan Bhattacharjee Road, Kolkata 700 014. Tel: 2164686, 2164191.

Lucknow7P, Dali Bagh, Butler Road, Lucknow. Tel: 208 007, 208 375, 207 692.

Ludhiana92, Surya Kiran Complex, 2nd Flr., The Mall, Ludhiana. Tel: 444 931, 445199.

MumbaiUjagar Industrial Estate, 2nd Floor, Plot No. 16 & 18, W.D. Patel Marg,Near Dukes Factory, Govandi (East), Mumbai 400 088. Tel: 558 4700 / 1474.

Warranty - Customer copy

Please retain this card. It will be required if service under Warranty becomes neces-

sary.

Name of Customer:

Address:

Date of Invoice:

Date of Installation:

Unit No.:

Order No.:

Customer Signature:

Signature of Sales Person:

27

Bhupesh Gupta Bhavan, 85 Sayani Road, Prabhadevi, Mumbai - 400 025. Call : 9628 33 33 33 (select cities)Visit us at www.eurekaforbes.com