Ais Romney 2006 Slides 06 Control and Ais Part 1 091101082444 Phpapp01

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    C HAPTER 6

    Control and Accounting

    Information Systems

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    INTRODUCTION

    Questions to be addressed in this chapter: What are the basic internal control concepts, and why are

    computer control and security important?

    What is the difference between the COBIT, COSO, and ERMcontrol frameworks?

    What are the major elements in the internal environment of acompany?

    What are the four types of control objectives that companiesneed to set?

    What events affect uncertainty, and how can they be identified?

    How is the Enterprise Risk Management model used to assess

    and respond to risk? What control activities are commonly used in companies?

    How do organizations communicate information and monitorcontrol processes?

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    INTRODUCTION

    Why AIS Threats Are Increasing

    Control risks have increased in the last few years

    because:

    There are computers and servers everywhere, andinformation is available to an unprecedented number of

    workers.

    Distributed computer networks make data available to many

    users, and these networks are harder to control than

    centralized mainframe systems. Wide area networks are giving customers and suppliers

    access to each others systems and data, making

    confidentiality a major concern.

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    INTRODUCTION

    Historically, many organizations have not adequatelyprotected their data due to one or more of the followingreasons: Computer control problems are often underestimated and

    downplayed. Control implications of moving from centralized, host-based

    computer systems to those of a networked system or Internet-based system are not always fully understood.

    Companies have not realized that data is a strategic resourceand that data security must be a strategic requirement.

    Productivity and cost pressures may motivate management toforego time-consuming control measures.

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    INTRODUCTION

    Some vocabulary terms for this chapter:

    A threatis any potential adverse occurrence

    or unwanted event that could injure the AIS or

    the organization.

    The exposureor impactof the threat is the

    potential dollar loss that would occur if the

    threat becomes a reality. The l ikel ihoodis the probability that the

    threat will occur.

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    INTRODUCTION

    Control and Security are Important

    Companies are now recognizing the problems and

    taking positive steps to achieve better control,

    including: Devoting full-time staff to security and control concerns.

    Educating employees about control measures.

    Establishing and enforcing formal information security

    policies.

    Making controls a part of the applications developmentprocess.

    Moving sensitive data to more secure environments.

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    INTRODUCTION

    To use IT in achieving control objectives,accountants must:

    Understand how to protect systems from

    threats. Have a good understanding of IT and its

    capabilities and risks.

    Achieving adequate security and controlover the information resources of anorganization should be a top managementpriority.

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    INTRODUCTION

    Control objectives are the same regardless of

    the data processing method, but a computer-

    based AIS requires different internal control

    policies and procedures because: Computer processing may reduce clerical errors but

    increase risks of unauthorized access or modification

    of data files.

    Segregation of duties must be achieved differently inan AIS.

    Computers provide opportunities for enhancement of

    some internal controls.

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    INTRODUCTION

    One of the primary objectives of an AIS is to

    control a business organization.

    Accountants must help by designing effective control

    systems and auditing or reviewing control systemsalready in place to ensure their effectiveness.

    Management expects accountants to be control

    consultants by:

    Taking a proactive approach to eliminating systemthreats; and

    Detecting, correcting, and recovering from threats

    when they do occur.

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    INTRODUCTION

    It is much easier to build controls into a

    system during the initial stage than to add

    them after the fact.

    Consequently, accountants and control

    experts should be members of the teams

    that develop or modify information

    systems.

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    OVERVIEW OF CONTROL CONCEPTS

    In todays dynamic business environment,companies must react quickly to changingconditions and markets, including steps to: Hire creative and innovative employees.

    Give these employees power and flexibility to: Satisfy changing customer demands;

    Pursue new opportunities to add value to the organization;and

    Implement process improvements.

    At the same time, the company needs controlsystems so they are not exposed to excessiverisks or behaviors that could harm theirreputation for honesty and integrity.

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    OVERVIEW OF CONTROL CONCEPTS

    Internal contro lis the process implemented by theboard of directors, management, and those under theirdirection to provide reasonable assurance that thefollowing control objectives are achieved:

    Assets (including data) are safeguarded. This objective includes prevention or timely

    detection of unauthorized acquisition, use, or

    disposal of material company assets.

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    OVERVIEW OF CONTROL CONCEPTS

    Internal contro lis the process implemented by theboard of directors, management, and those under theirdirection to provide reasonable assurance that thefollowing control objectives are achieved:

    Assets (including data) are safeguarded. Records are maintained in sufficient detail to accurately and

    fairly reflect company assets.

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    OVERVIEW OF CONTROL CONCEPTS

    Internal contro lis the process implemented by theboard of directors, management, and those under theirdirection to provide reasonable assurance that thefollowing control objectives are achieved:

    Assets (including data) are safeguarded. Records are maintained in sufficient detail to accurately and

    fairly reflect company assets.

    Accurate and reliable information is provided.

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    OVERVIEW OF CONTROL CONCEPTS

    Internal contro lis the process implemented by theboard of directors, management, and those under theirdirection to provide reasonable assurance that thefollowing control objectives are achieved:

    Assets (including data) are safeguarded. Records are maintained in sufficient detail to accurately and

    fairly reflect company assets.

    Accurate and reliable information is provided.

    There is reasonable assurance that financial reports are

    prepared in accordance with GAAP.

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    OVERVIEW OF CONTROL CONCEPTS

    Internal contro lis the process implemented by theboard of directors, management, and those under theirdirection to provide reasonable assurance that thefollowing control objectives are achieved:

    Assets (including data) are safeguarded. Records are maintained in sufficient detail to accurately and

    fairly reflect company assets.

    Accurate and reliable information is provided.

    There is reasonable assurance that financial reports are

    prepared in accordance with GAAP. Operational efficiency is promoted and improved.

    This objective includes ensuring that company

    receipts and expenditures are made in accordance

    with management and directors authorizations.

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    OVERVIEW OF CONTROL CONCEPTS

    Internal contro lis the process implemented by theboard of directors, management, and those under theirdirection to provide reasonable assurance that thefollowing control objectives are achieved:

    Assets (including data) are safeguarded. Records are maintained in sufficient detail to accurately and

    fairly reflect company assets.

    Accurate and reliable information is provided.

    There is reasonable assurance that financial reports are

    prepared in accordance with GAAP. Operational efficiency is promoted and improved.

    Adherence to prescribed managerial policies is encouraged.

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    OVERVIEW OF CONTROL CONCEPTS

    Internal contro lis the process implemented by theboard of directors, management, and those under theirdirection to provide reasonable assurance that thefollowing control objectives are achieved:

    Assets (including data) are safeguarded. Records are maintained in sufficient detail to accurately and

    fairly reflect company assets.

    Accurate and reliable information is provided.

    There is reasonable assurance that financial reports areprepared in accordance with GAAP.

    Operational efficiency is promoted and improved.

    Adherence to prescribed managerial policies is encouraged.

    The organization complies with applicable laws andregulations.

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    OVERVIEW OF CONTROL CONCEPTS

    Internal control is a processbecause: It permeates an organizations operating activities.

    It is an integral part of basic management activities.

    Internal control provides reasonable, ratherthan absolute, assurance, because completeassurance is difficult or impossible to achieveand prohibitively expensive.

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    OVERVIEW OF CONTROL CONCEPTS

    Internal control systems have inherentlimitations, including: They are susceptible to errors and poor decisions.

    They can be overridden by management or bycollusion of two or more employees.

    Internal control objectives are often at odds witheach other. EXAMPLE: Controls to safeguard assets may also

    reduce operational efficiency.

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    OVERVIEW OF CONTROL CONCEPTS

    Internal controls perform three important

    functions:

    Preventive controls

    Deter problems before they arise.

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    OVERVIEW OF CONTROL CONCEPTS

    Internal controls perform three important

    functions:

    Preventive controls

    Detective controls Discover problems quickly when they do arise.

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    OVERVIEW OF CONTROL CONCEPTS

    Internal controls perform three important

    functions:

    Preventive controls

    Detective controls

    Corrective controls

    Remedy problems that have occurred by:

    Identifying the cause; Correcting the resulting errors; and

    Modifying the system to prevent future

    problems of this sort.

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    OVERVIEW OF CONTROL CONCEPTS

    Internal controls are often classified as:

    General controls

    Those designed to make sure an

    organizations control environment is stable

    and well managed.

    They apply to all sizes and types of systems.

    Examples: Security management controls.

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    OVERVIEW OF CONTROL CONCEPTS

    Internal controls are often classified as:

    General controls

    Application controls

    Prevent, detect, and correct transaction errorsand fraud.

    Are concerned with accuracy, completeness,

    validity, and authorization of the data captured,

    entered into the system, processed, stored,

    transmitted to other systems, and reported.

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    OVERVIEW OF CONTROL CONCEPTS

    An effective system of internal controlsshould exist in all organizations to:

    Help them achieve their missions and goals

    Minimize surprises

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    CONTROL FRAMEWORKS

    A number of frameworks have been

    developed to help companies develop

    good internal control systems. Threeof the most important are:

    The COBIT framework

    The COSO internal control framework COSOs Enterprise Risk Management

    framework (ERM)

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    CONTROL FRAMEWORKS

    A number of frameworks have been

    developed to help companies develop

    good internal control systems. Threeof the most important are:

    The COBIT framework

    The COSO internal control framework COSOs Enterprise Risk Management

    framework (ERM)

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    CONTROL FRAMEWORKS

    COBIT Framework

    Also know as the Control Objectives for

    Information and Related Technology

    framework. Developed by the Information Systems Audit

    and Control Foundation (ISACF).

    A framework of generally applicableinformation systems security and control

    practices for IT control.

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    CONTROL FRAMEWORKS

    The COBIT framework allows:

    Management to benchmark security and

    control practices of IT environments.

    Users of IT services to be assured thatadequate security and control exists.

    Auditors to substantiate their opinions on

    internal control and advise on IT security andcontrol matters.

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    CONTROL FRAMEWORKS

    The framework addresses the issue of

    control from three vantage points or

    dimensions:

    Business objectives

    To satisfy business objectives,

    information must conform to

    certain criteria referred to as

    business requirements forinformation.

    The criteria are divided into

    seven distinct yet overlapping

    categories that map into COSO

    objectives: Effectiveness (relevant,

    pertinent, and timely)

    Efficiency

    Confidentiality

    Integrity

    Availability

    Compliance with legal

    requirements

    Reliability

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    CONTROL FRAMEWORKS

    The framework addresses the issue of

    control from three vantage points or

    dimensions:

    Business objectives

    IT resources Includes: People

    Application systems

    Technology Facilities

    Data

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    CONTROL FRAMEWORKS

    The framework addresses the issue of

    control from three vantage points or

    dimensions:

    Business objectives

    IT resources

    IT processes Broken into four domains

    Planning and organization Acquisition and implementation

    Delivery and support

    Monitoring

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    CONTROL FRAMEWORKS

    COBIT consolidates standards from 36 different

    sources into a single framework.

    It is having a big impact on the IS profession.

    Helps managers to learn how to balance risk andcontrol investment in an IS environment.

    Provides users with greater assurance that security

    and IT controls provided by internal and third parties

    are adequate. Guides auditors as they substantiate their opinions

    and provide advice to management on internal

    controls.

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    CONTROL FRAMEWORKS

    A number of frameworks have been

    developed to help companies develop

    good internal control systems. Threeof the most important are:

    The COBIT framework

    The COSO internal control framework COSOs Enterprise Risk Management

    framework (ERM)

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    CONTROL FRAMEWORKS

    COSOs Internal Control Framework

    The Committee of Sponsoring Organizations

    (COSO) is a private sector group consisting

    of: The American Accounting Association

    The AICPA

    The Institute of Internal Auditors

    The Institute of Management Accountants

    The Financial Executives Institute

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    CONTROL FRAMEWORKS

    In 1992, COSO issued the Internal

    Con trol Integrated Framework:

    Defines internal controls.

    Provides guidance for evaluating and

    enhancing internal control systems.

    Widely accepted as the authority on internal

    controls. Incorporated into policies, rules, and

    regulations used to control business activities.

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    CONTROL FRAMEWORKS

    COSOs internal control model has five

    crucial components:

    - Control environment

    The core of any business is its people.

    Their integrity, ethical values, and competence make

    up the foundation on which everything else rests.

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    CONTROL FRAMEWORKS

    COSOs internal control model has five

    crucial components:

    - Control environment

    - Control activities

    Policies and procedures must be established and

    executed to ensure that actions identified by

    management as necessary to address risks are, in

    fact, carried out.

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    CONTROL FRAMEWORKS

    COSOs internal control model has five

    crucial components:

    - Control environment

    - Control activities

    - Risk assessment

    - Information and communication

    Information and communications systems surround thecontrol activities.

    They enable the organizations people to capture and

    exchange information needed to conduct, manage, and

    control its operations.

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    CONTROL FRAMEWORKS

    COSOs internal control model has five

    crucial components:

    - Control environment

    - Control activities

    - Risk assessment

    - Information and communication

    - Monitoring The entire process must be monitored and modified

    as necessary.

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    CONTROL FRAMEWORKS

    Nine years after COSO issued the precedingframework, it began investigating how toeffectively identify, assess, and manage risk soorganizations could improve the risk

    management process. Result: Enterprise Risk Manage Integrated

    Framework (ERM) An enhanced corporate governance document.

    Expands on elements of preceding framework.

    Provides a focus on the broader subject of enterpriserisk management.

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    CONTROL FRAMEWORKS

    Intent of ERM is to achieve all goals of theinternal control framework and help theorganization: Provide reasonable assurance that company

    objectives and goals are achieved and problems andsurprises are minimized.

    Achieve its financial and performance targets.

    Assess risks continuously and identify steps to take

    and resources to allocate to overcome or mitigaterisk.

    Avoid adverse publicity and damage to the entitysreputation.

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    CONTROL FRAMEWORKS

    ERM defines risk management as:

    A process effected by an entitys board ofdirectors, management, and other personnel

    Applied in strategy setting and across theenterprise

    To identify potential events that may affect theentity

    And manage risk to be within its risk appetite In order to provide reasonable assurance of

    the achievement of entity objectives.

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    CONTROL FRAMEWORKS

    Basic principles behind ERM:

    Companies are formed to create value for

    owners.

    Management must decide how muchuncertainty they will accept.

    Uncertainty can result in:

    Risk The possibility that something will happen to:

    Adversely affect the ability to create value; or

    Erode existing value.

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    CONTROL FRAMEWORKS

    Basic principles behind ERM:

    Companies are formed to create value for

    owners.

    Management must decide how muchuncertainty they will accept.

    Uncertainty can result in:

    Risk Opportunity

    The possibility that something will happen to

    positively affect the ability to create or preserve

    value.

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    CONTROL FRAMEWORKS

    The framework should help management

    manage uncertainty and its associated risk to

    build and preserve value.

    To maximize value, a company must balanceits growth and return objectives and risks with

    efficient and effective use of company

    resources.

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    CONTROL FRAMEWORKS

    COSO developed a

    model to illustrate

    the elements of

    ERM.

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    CONTROL FRAMEWORKS

    Columns at the top

    represent the four types of

    object ivesthat

    management must meet to

    achieve company goals. Strategic objectives

    Strategic objectives are

    high-level goals that are

    aligned with and support

    the companys mission.

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    CONTROL FRAMEWORKS

    Columns at the top

    represent the four types of

    object ivesthat

    management must meet to

    achieve company goals. Strategic objectives

    Operations objectives

    Operations objectives deal with

    effectiveness and efficiency ofcompany operations, such as:

    Performance and

    profitability goals

    Safeguarding assets

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    CONTROL FRAMEWORKS

    Columns at the top

    represent the four types of

    object ivesthat

    management must meet to

    achieve company goals. Strategic objectives

    Operations objectives

    Reporting objectives

    Reporting objectives help

    ensure the accuracy,

    completeness, and reliability of

    internal and external company

    reports of both a financial and

    non-financial nature.

    Improve decision-making and

    monitor company activities andperformance more efficiently.

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    CONTROL FRAMEWORKS

    Columns at the top

    represent the four types of

    object ivesthat

    management must meet to

    achieve company goals. Strategic objectives

    Operations objectives

    Reporting objectives

    Compliance objectives

    Compliance objectives help the

    company comply with

    applicable laws and

    regulations.

    External parties often set

    the compliance rules.

    Companies in the same

    industry often have similar

    concerns in this area.

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    CONTROL FRAMEWORKS

    ERM can provide reasonableassurance that reporting andcompliance objectives will beachieved because companieshave control over them.

    However, strategic and

    operations objectives aresometimes at the mercy ofexternal events that thecompany cant control.

    Therefore, in these areas, theonly reasonable assurance the

    ERM can provide is thatmanagement and directors areinformed on a timely basis of theprogress the company is makingin achieving them.

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    CONTROL FRAMEWORKS

    Columns on the

    right represent the

    companys units:

    Entire company

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    CONTROL FRAMEWORKS

    Columns on the

    right represent the

    companys units:

    Entire company

    Division

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    CONTROL FRAMEWORKS

    Columns on the

    right represent the

    companys units:

    Entire company

    Division

    Business unit

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    CONTROL FRAMEWORKS

    Columns on the

    right represent the

    companys units:

    Entire company

    Division

    Business unit

    Subsidiary

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    CONTROL FRAMEWORKS

    The horizontal rows are

    eight related risk and

    control components,

    including:

    Internal environment

    The tone or culture of the

    company.

    Provides discipline and

    structure and is the foundationfor all other components.

    Essentially the same as contro l

    env i ronmentin the COSO

    internal control framework.

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    CONTROL FRAMEWORKS

    The horizontal rows are

    eight related risk and

    control components,

    including:

    Internal environment Objective setting

    Ensures that management implements a process to formulate

    strategic, operations, reporting, and compliance objectives thatsupport the companys mission and are consistent with the companys

    tolerance for risk.

    Strategic objectives are set first as a foundation for the other three.

    The objectives provide guidance to companies as they identify risk-

    creating events and assess and respond to those risks.

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    CONTROL FRAMEWORKS

    The horizontal rows are

    eight related risk and

    control components,

    including:

    Internal environment Objective setting

    Event identification

    Requires management to identify events that may affect the companys

    ability to implement its strategy and achieve its objectives.

    Management must then determine whether these events represent:

    Risks (negative-impact events requiring assessment and

    response); or

    Opportunities (positive-impact events that influence strategy and

    objective-setting processes).

    Identified risks are assessed todetermine how to manage them

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    CONTROL FRAMEWORKS

    The horizontal rows areeight related risk and

    control components,

    including:

    Internal environment Objective setting

    Event identification

    Risk assessment

    determine how to manage them

    and how they affect the

    companys ability to achieve its

    objectives.

    Qualitative and quantitativemethods are used to assess

    risks individually and by

    category in terms of:

    Likelihood

    Positive and negative

    impact

    Effect on other

    organizational units

    Risks are analyzed on an

    inherent and a residual basis.

    Corresponds to the risk

    assessment element in COSOs

    internal control framework.

    Management aligns identified risks

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    CONTROL FRAMEWORKS

    The horizontal rows areeight related risk and

    control components,

    including:

    Internal environment Objective setting

    Event identification

    Risk assessment

    Risk response

    with the companys tolerance for

    risk by choosing to:

    Avoid

    Reduce Share

    Accept

    Management takes an entity-wide

    or portfolio view of risks in

    assessing the likelihood of therisks, their potential impact, and

    costs-benefits of alternate

    responses.

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    CONTROL FRAMEWORKS

    The horizontal rows areeight related risk and

    control components,

    including:

    Internal environment Objective setting

    Event identification

    Risk assessment

    Risk response

    Control activities

    To implement managements

    risk responses, control policies

    and procedures are established

    and implemented throughout

    the various levels and

    functions of the organization. Corresponds to the control

    activities element in the COSO

    internal control framework.

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    CONTROL FRAMEWORKS

    The horizontal rows areeight related risk and

    control components,

    including:

    Internal environment Objective setting

    Event identification

    Risk assessment

    Risk response

    Control activities

    Information and

    communication

    Monitoring

    ERM processes must be

    monitored on an ongoing basis

    and modified as needed.

    Accomplished with ongoing

    management activities and

    separate evaluations.

    Deficiencies are reported to

    management.

    Corresponding module in

    COSO internal control

    framework.

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    CONTROL FRAMEWORKS

    The ERM model isthree-dimensional.

    Means that each of

    the eight risk andcontrol elements areapplied to the fourobjectives in the

    entire companyand/or one of itssubunits.

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    CONTROL FRAMEWORKS

    ERM Framework Vs. the Internal

    Control Framework

    The internal control framework has been

    widely adopted as the principal way toevaluate internal controls as required by SOX.

    However, there are issues with it.

    It has too narrow of a focus.

    Examining controls without first examining purposes and

    risks of business processes provides little context for

    evaluating the results.

    Makes it difficult to know:

    Which control systems are most important. Whether they adequately deal with risk.

    Whether important control systems are missing.

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    CONTROL FRAMEWORKS

    ERM Framework Vs. the Internal

    Control Framework

    The internal control framework has been

    widely adopted as the principal way toevaluate internal controls as required by SOX.

    However, there are issues with it.

    It has too narrow of a focus.

    Focusing on controls first has an inherent bias

    toward past problems and concerns.

    May contribute to systems with

    many controls to protect

    against risks that are no longer

    important.

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    CONTROL FRAMEWORKS

    These issues led to COSOs development of theERM framework. Takes a risk-based, rather than controls-based,

    approach to the organization.

    Oriented toward future and constant change. Incorporates rather than replaces COSOs internal

    control framework and contains three additionalelements:

    Setting objectives.

    Identifying positive and negative events that may affect thecompanys ability to implement strategy and achieveobjectives.

    Developing a response to assessed risk.

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    CONTROL FRAMEWORKS

    Controls are flexible and relevant becausethey are linked to current organizational

    objectives.

    ERM also recognizes more options thansimply controlling risk, which include

    accepting it, avoiding it, diversifying it, sharing

    it, or transferring it.

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    CONTROL FRAMEWORKS

    Over time, ERM will probably become the

    most widely adopted risk and control

    model.

    Consequently, its eight components arethe topic of the remainder of the chapter.