adapted from Steven Covey’s

7 Habits of Highly Effective People

Presenters: Jacque, Nick, and Joel

What is a habit?

• Repeated behavior

• Automatic

• Unconscious

It’s often said that it takes 21 days to make or break a habit.

What are Principles?

Dictionary.com defines a habit as:

a fundamental, primary, or general law or truth from which others are derived: the principles of modern physics.

“Man cannot make principles, he can only discover them.”

-Thomas Paine, Age of Reason

Archimedes’ Principle

The upward buoyant force exerted on a body immersed in a fluid, whether fully or partially submerged, is equal to the weight of the fluid that the body displaces.

What does that have to do with King Hieron’s gold crown, a bathtub, ships, and hot air balloons?

Principles

• Exist and can be discovered

• Apply to varied circumstances

• Are true whether or not we are conscious of them

We will increase our effectiveness when we form habits based on the right principles.

What is a Paradigm?

Dictionary.com defines a paradigm as:

an example serving as a model; pattern. Synonyms: mold, standard; ideal, paragon, touchstone.

• A paradigm can be thought of as a map.

• Our paradigms affect how we interpret information

• Our paradigms act as a lens.

Activity

Handouts for Group A and Group B

If you’ve seen this before, please play along.

Describe this drawing

What do you see?

Describe a paradigm shift

The 7 Habits of Highly Effective People by Stephen R. Covey

Habit 1: Be Proactive

We are responsible for our own lives, for what we do.

Reactive vs. Proactive Language

• There’s nothing I can do

• I can’t• I have to• If only

• Let’s look at our alternatives

• I choose• I prefer• I will

Circle of Concern

Circle of Influence

Direct Control Indirect Control

No Control

Activity – Hidden Resource FinderWrite your challenge in the middle and brainstorm out from the four resource categories.

People: Who could help? Who could benefit?

Budget: What is the business case? Who might we partner with?

Knowledge: What do we need to know? How might we learn?

Technology/Tools: What do we have? What do we need? How might we get it?

Habit 1: Be Proactive

Describe “Be Proactive” in your own words.

• Use your resourcefulness and initiative

• It’s up to you!

Habit 2: Begin with the End in Mind

• So, what do you want to be when you grow up? – Are you--right now--who you want to be, what you dreamed you'd be,

doing what you always wanted to do?

– If your ladder is not leaning against the right wall, every step you take gets you to the wrong place faster.

• Visualization Exercise: you are receiving an award and the 2 people speaking about you are a family member(character) and co-worker.(contributions and achievements)

Habit 2: Begin with the End in Mind

– The physical creation follows the mental, just as a building follows a blueprint.

– If you don't make a conscious effort to visualize who you are and what you want in life, then you empower other people and circumstances to shape you and your life by default.

– It's about connecting again with your own uniqueness and then defining the personal, moral, and ethical guidelines within which you can most happily express and fulfill yourself.

Habit 2: Begin with the End in Mind

• Begin with the End in Mind means to begin each day, task, or project with a clear vision of your desired direction and destination, and then continue by flexing your proactive muscles to make things happen.

• Consciously plan out and visualize your actions

• Self-discover and clarify your deeply important character values and life goals.

Habit 2: Begin with the End in Mind

What you See affects what you Do . . .

which determines what you Get. . .

which changes what you See . . .

Habit 2: Begin with the End in Mind

Habit 2: Begin with the End in Mind

Activity: Write your own contribution statements

• What contributions have you made in current role?

• What are your unique talents (strengths)?

• What would make your job more meaningful to you?

• Sum up the significant contribution you want to make in your current role.

Habit 3: Put First Things First - Jacque

• Organize and execute around priorities.

(Urgent/Important Matrix)

Habit 3: Put First Things First

• Important: serious consequences

– Important for ME to be involved in

• Urgent: pressing, must be attended to NOW

– Usually presented to a team rather than an individual

Habit 3: Put First Things First - Jacque

URGENCY

IMPORTANCE

Habit 3: Put First Things First - Jacque

• From 7 Habits of Highly Effective Teenagers

Habit 3: Put First Things First - Jacque

• Use the Jedi time tricks example -http://abetterlife.quora.com/How-to-master-your-time-1

• Identify some quadrant 2 activities that will help you become more effective

• Organize your week. Schedule time on your calendar. Do it! Take steps to realize your short and long term goals.

Habits 1 – 3 Wrap up

7 Habits of Highly Effective People

• Habit 1: Be Proactive

• Habit 2: Begin with the end in mind

• Habit 3: Put first things first

Have you done anything, or thought about anything, differently?

Remember: See, Do, Get

Emotional Bank AccountA metaphor for the amount of trust in a relationshipHigh Trust:• Communication is easy• Mistakes are forgiven• A lot of flexibility• Willingness to work together

Low Trust:• Communication is guarded• Problems are amplified• Very little flexibility• Defensiveness

Emotional Bank AccountSix Major Deposits:

• Understanding the individual• One person’s mission is another’s minutia. Think paradigm.

• Attending to the little things• Little kindnesses and courtesies make all the difference.

• Keeping commitments• Make promises carefully, and keep them.

Emotional Bank Account

Six Major Deposits

• Clarifying expectations• Implied expectations can differ

• Showing personal integrity• Be honest. Keep promises. Fulfill expectations.

• Apologize sincerely• Admit mistakes

Habits 4 - 6

Habit 4: Think Win/Win - Nick• Explain making deposits the emotional bank account• Courtesy• Kindness• Honesty• Keeping commitments• Apologizing sincerely• Explain:• Win/Win• Win/Lose• Lose/Win• Lose/Lose• Win• Win/Win or No Deal• Activity: Present 1 or 2 situations and ask group to come up with win/win resolution

Habit 5: Seek First to Understand and then to be Understood - Jacque

• Share this quote from Abraham Lincoln’s Temperance Address:• If you would win a man to your cause, first convince him that you are his sincere friend. Therein is a drop of honey

that catches his heart, which, say what he will, is the great highroad to his reason, and which, when once gained, you will find but little trouble in convincing his judgment of the justice of your cause, if indeed that cause really be a just one. On the contrary, assume to dictate to his judgment, or to command his action, or to mark him as one to be shunned and despised, and he will retreat within himself, close all the avenues to his head and his heart; and though your cause be naked truth itself, transformed to the heaviest lance, harder than steel, and sharper than steel can be made, and though you throw it with more than Herculean force and precision, you shall be no more be able to pierce him, than to penetrate the hard shell of a tortoise with a rye straw.

• Empathic listening is not active/reflective listening. It is listening to understand the other person’s paradigm and how they feel.

• Listen to the words, sounds, body language• Neuro-linguistic programming – Jacque will expand on

• Resist the urge to offer advice. Especially until the other person feels understood. Give feedback from the other person’s frame of reference.

• Avoid projecting your own motives, feelings, or responses onto the other person. Seek to understand.• We need a good empathic listening activity.

Habit 6: Synergize

Dictionary.com defines synergy as:

the interaction of elements that when combined produce a total effect that is greater than the sum of the individual elements, contributions, etc.

People combining their strengths to create something new or accomplish a goal.

Synergy is not Compromise

• Compromise: 1 + 1 = 1 ½ – Everybody gives something up

– Compromise is defensive

– Synergy means 1 + 1 = 8, 16, or even 1600

• Synergy means we can create something new, something better.

Synergy

– Strengths

– Experiences

– Talents

– Knowledge

– Perspectives

– Weaknesses

– Idiosyncrasies

– Inconsistencies

– Blind Spots

– Biases

Different people have unique paradigms:

The traits you focus on will determine your ability to get to synergy.

Steps to Synergy1. Agree to find a better

alternative

2. Define what success looks like to everyone (win/win)

3. Experiment with solutions until you . . .

4. Arrive at synergy

Habit 7: Sharpen the Saw - Joel

• Take care of your whole self.