Access Audit of Chennai MTC buses 2013

7/30/2019 Access Audit of Chennai MTC buses 2013

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By Disability Rights Alliance, Tamil NaduDate of Audit: 13th & 14th May 2013


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JNNURM Low Floor Volvo A/c Buses.

Accessible

entrance


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An Overview

According to MTC, Chennai has 100

Low floor Kneeling Buses.

Procured from Ashok Leyland

Total Height of the bus from

Floor is 20 inches.

The bus kneels 9. This is operated

By the driver.Height from floor after

Kneeling is 11 inches

11

Inside the Bus


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Entrance / width of the door is 50 inches

11*

30i

nches

1 inch from the floor

1.25 inches from the landing

to the seating area

Details of features for persons with disabilities & measurements

Seat to entrance

=30 inches

Aisle 18 inches


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Issues with the existing features

The ramp is steep and the 1inch raising of the ramp from the

Floor makes it difficult for a person on wheel chair enter the bus.

Suggestions:

1. Conductors shall be trained to support persons on wheel chair to

Get into the bus.2. The bus shall be parked as close to the bus stop platform so that

The ramp becomes a connector between the bus and the stop

Facilitating easy entrance.

3. The 1 inch raising due to the thickness of the ramp be smoothened.

4. Timing of stop over of bus shall be increased so that passengers

With disabilities could have easy access to the service.Bus Stop


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1. Grab bar is out of reach once the ramp is unfolded for ent

This makes it difficult for passengers with disability have aSafe entry.

Suggestion:

1. Provision of grab bar adhering to the

specifications. The Grab Bars should be slip

resistant and should have a diameter of 30 to

40mm.

2. Assistance for persons with disabilities for safer

and easy entry and exit must be available

Issues & Suggestions Continued


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1. Lack of wheel chair locks. Page 8 of the guidelines for JNNURM low floor buses

mandates for the same.

2. The seats are designed in such a manner that they fold Automatically. This will

be difficult to access and use for People who have issues with balancing and stabilising.

3. The width of the seat is also not enough for people to use.

Issues & Suggestions Continued


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Locally Designed Buseswith Hydraulic Lifts


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Inside the Bus

As an outcome of the Public

Interest Litigation, MTC has

modified 10 of its buses withthe facility of hydraulic lift

The lift is operated by the driver and

It takes 55 seconds each to lift down

And up the hydraulic lift.

One of the doors has been

modified for the provision of

this facility.


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Details of the Hydraulic Lift Provision

4 inches (Height

of The platform

from the floor)

4 inches

Issues

1. The ramp from the floor to the lift is too steep and persons with disabilities cannot enter

The lift safely on their own.2. One can see the depth of the lift and width is too tight for a standard wheel chair and the

Lack of safety mechanism in the hydraulic lift makes it really unsafe for use.

3. No grab bar to hold.

Suggestion

1. Provision of grab bar, 2. wheel chair locks, 3. Availability of assistance


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14 inches

31 inches

D

etailsofthe

Hydr

aulicLiftProvision


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29 inches

28 inches

30 inches

Details of the Hydraulic Lift Provision

Missingthe

extension

to the

platform


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36 inches

31 inches

30 inches

Issues

Details of the space forpassengers with disabilities

Inside the bus

1. Lack of wheel chair locks.

2. Since the depth is limited it might

be hazardous to other passengers due tothe possibility of extension of foot rest of

the wheelchair.

Suggestions

Provision of wheel chair locks


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Other Observations

1. No signage or sign board indicating the fares for facilitating deaf persons and for

People who are hard of hearing.

2. Lack of announcement of routes and tactile facilities for guiding people with

Visual impairments to access and use the services.

3. Off the 10 buses with hydraulic lifts, the 3 buses we saw were not in working condition.

4. The team has not audited all the 10 buses.

5. The 100 Low floor A/c Volvo buses do not have signage indicating facilities for

Persons with disabilities.

Documents

Access Audit of Chennai MTC buses 2013