A HANDBOOK ON MEESEVA SERVICESapasp.meeseva.gov.in/APSDCPortal/PhysicalForms/Kiosk Operator... · A HANDBOOK ON MEESEVA SERVICES TO THE KIOSK Government of AP wanted to provide the

A HANDBOOK ON MEESEVA SERVICES

TO THE KIOSK OPERATORS


TO THE KIOSK OPERATORS


Sl. No.

Name of the Service

1 Introduction on Mee S

2 List of Services

3 Login Process

4 Current Adangal

5 RoR 1B

6 FMB Copy

7 Certified Copy

8 Encumbrance Certificate

9 Income Certificate

10 Residence Certificate

11 Integrated Certificate

12 Mutation

13 F-Line Petition

14 Village Map

15 Agriculture Income Certificate

16 No Earning Member Certificate Service

17 EBC Certificate

18 OBC Certificate

19 a. FMC for Social Security Scheme

b. FMC for Govt Employees

20 G.O’s and Circulars

21 Key Contacts

INDEX

Name of the Service Page No.

Introduction on Mee Seva Services

Encumbrance Certificate

Income Certificate

Residence Certificate

Integrated Certificate

Agriculture Income Certificate Service

No Earning Member Certificate Service

a. FMC for Social Security Scheme

b. FMC for Govt Employees

G.O’s and Circulars

Page No.

A HANDBOOK ON MEESEVA SERVICESTO THE KIOSK

Government of AP wanted to provide the all the certificates like Current Adangal, Residence, Income, Birth, Death, etc. online in the minimum time period there by

providing transparency and faster service to the citizen. The MeeSeva services are categorized into A and B Categories. The A category

services are to be provided within a period of 15 minutes.include processing by the concerned department. This requires some period of time.

The minimum period of days is fixed difknown as SLA (Service Level Agreement).

In the case of B category services if the time period for clearing the certificate (Approve/Reject) goes beyond the SLA, the concerned Officers are alerted by the

District Administration.

The present services being offered in MeeSeva and their respective SLA and charges are provided in the citizen charter of the kiosk.

In this handbook a simplified steps are provided which are useful for quick reference.

1. CURRENT ADANGAL

Adangal/Pahani is a very important revenue record, as it contains details of land such as owner's details, area, assessment, water rate, soil type, nature of

possession of the Land, Liabilities, Tenancy and Crops grown, etc.It is required for various purposes such as:1. To know the genuineness of seller

2. It is required at Sub-Register's office when sale transaction is being done 3. To raise the farm credit / loan from the Bank.

4. Court needs Pahani in case of Civil litigation.5. For personal purpose.

Adangal/Pahani has the following details:1. Survey Number and Hissa Number of Land.

2. Total Land under the Pahani.3. Land Revenue details. 4. Land Owner's name with Extents and Khatha Number.

5. The way land is acquired by the owner.6. Government/Public rights on the Land.

7. Liabilities of the Owners on the Land.8. Classification of the Soil.

A HANDBOOK ON MEESEVA SERVICESTO THE KIOSK OPERATORS


providing transparency and faster service to the citizen.

re categorized into A and B Categories. The A category

services are to be provided within a period of 15 minutes. B Category services include processing by the concerned department. This requires some period of time.

The minimum period of days is fixed differently as per the service. This period is (Service Level Agreement).


The present services being offered in MeeSeva and their respective SLA and charges are provided in the citizen charter of the kiosk.

In this handbook a simplified steps are provided which are useful for quick

ADANGAL

is a very important revenue record, as it contains details of land such as owner's details, area, assessment, water rate, soil type, nature of

possession of the Land, Liabilities, Tenancy and Crops grown, etc. various purposes such as:

ss of seller (owner) when land is being purchased.

Register's office when sale transaction is being done 3. To raise the farm credit / loan from the Bank.

case of Civil litigation.

Adangal/Pahani has the following details: 1. Survey Number and Hissa Number of Land.

the Pahani.

4. Land Owner's name with Extents and Khatha Number.

way land is acquired by the owner. 6. Government/Public rights on the Land.

7. Liabilities of the Owners on the Land.



re categorized into A and B Categories. The A category

B Category services include processing by the concerned department. This requires some period of time.

ferently as per the service. This period is


The present services being offered in MeeSeva and their respective SLA and

In this handbook a simplified steps are provided which are useful for quick

is a very important revenue record, as it contains details of land such as owner's details, area, assessment, water rate, soil type, nature of

(owner) when land is being purchased.

Register's office when sale transaction is being done

9. Number of Trees.

10. Source of irrigation and area irrigated.11. Cultivators Details. 12. Utilisation of land under various categories.

13. Details of Crops grown season14. Details of Mixed Crops.

Category Type : A Service Charges : Rs20/-

Documents Required: 1. Application Form ** Denotes mandatory requirement

Procedure for Applying: � Click on Revenue Department services to g

services. � Select “Current Adangal” Service

� Select the district, mandal & village and entercustomer’s request

� Upon selection the list of survey

shown � Select the survey no from the list and click

details from the department server.� In case if the survey no is not available, operato

survey no by selecting ‘Others

� Enter all the remaining applicant details and clickcalculate the service charges.

� For all those requests which delivery of Adangal Copy either through post or Manual (at the centre).

� Based on the delivery option chosen by the citizen, the service charges will be calculated and displayed in the show payment.

� After collecting he amount from the customer, operator confirms the transaction

and on confirmation the receipt is generated as shown below.� Please note that in case if

service provider, system will not accept the request.� Click on ‘Print Adangal’ button to take the print out of the Adangal copy on the

pre printed stationery.

� For those requests/cases where the data is not available in the Department Database, the Print Adangal button will appear as disabled. Whenever the

request is approved by the respective

Note 1:

• Present only the current Fasli year data i.e. 20102011) is available for MEE SEVA.

• Please note that Document year (Fasli2010-11 Fasli year.

10. Source of irrigation and area irrigated.

of land under various categories.

13. Details of Crops grown season-wise.

In addition to statutory charges

1. Application Form * * Denotes mandatory requirement of documents.

lick on Revenue Department services to get the list of Revenue Department

“Current Adangal” Service

ict, mandal & village and enter the year of survey as per the

pon selection the list of survey numbers available in the village are

rvey no from the list and click on get details to fetch the Adangal

details from the department server. In case if the survey no is not available, operator has provision to enter

Others’ in the list.

ing applicant details and click on show payment button to calculate the service charges.

For all those requests which require Tahsildar approval, Citizen has an option of delivery of Adangal Copy either through post or Manual (at the centre).

Based on the delivery option chosen by the citizen, the service charges will be calculated and displayed in the show payment.

unt from the customer, operator confirms the transaction

and on confirmation the receipt is generated as shown below. Please note that in case if the operator does not have sufficient balance with

service provider, system will not accept the request. button to take the print out of the Adangal copy on the

For those requests/cases where the data is not available in the Department Database, the Print Adangal button will appear as disabled. Whenever the

is approved by the respective Tahsildar, this button gets enabled.

Present only the current Fasli year data i.e. 2010-11 (July, 2010 to June, 2011) is available for MEE SEVA.

Please note that Document year (Fasli year) has to be entered as 2010 for

Revenue Department

the year of survey as per the

are fetched and

on get details to fetch the Adangal

r has provision to enter the

on show payment button to

approval, Citizen has an option of delivery of Adangal Copy either through post or Manual (at the centre).

Based on the delivery option chosen by the citizen, the service charges will be

unt from the customer, operator confirms the transaction

not have sufficient balance with

button to take the print out of the Adangal copy on the

For those requests/cases where the data is not available in the Department Database, the Print Adangal button will appear as disabled. Whenever the

, this button gets enabled.

11 (July, 2010 to June,

year) has to be entered as 2010 for

Note 2:

� Requests accepted through this provision would go to Tahsildar workflow for further processing and after his approval; the Adangal copy will be available to

the Kiosk operator. � Operator should click on “View Transactions” and search for the specific

transaction id and take the print out of the Adangal Copy. 2. ROR 1B

ROR is the Record of Rights. It is for providing the title deeds in the lands held by

the farmers. This register is maintained in Mandal Revenue Office for every village separately. It contains 14 columns andname of the khatadar, khata number, survey number, classification of land, extent

held by khatadar Land Revenue.

Category Type : A Service Charges : Rs20/- Documents Required: 1. Application Form *

* Denotes mandatory requirement


services.

� Select the district, mandal & village and enters the Khata Number and click on “Get Details” button to get the ROR 1B Details from the department server.

� In case if the data is not available with the department server for the given Khata Number, the request would go into

approval. � For all those requests which

option of delivery of ROR 1B Copy either through post or Manual (at the centre).

� Based on the delivery option chosen by the citizen, the service charges calculated and displayed in the show payment

� Operator has to enter all the remaining applicant details and click on show payment button to calculate the service charges.

� After collecting the amount from the customer,

confirmation the receipt is generated.� Click on ‘Print ROR’ button to take the print out of the

printed stationery. � For those requests/cases where the data is not available in the Department

Database, the Print ROR button will appear as disabled. Whenever the request is

approved by the respective

Requests accepted through this provision would go to Tahsildar workflow for further processing and after his approval; the Adangal copy will be available to

uld click on “View Transactions” and search for the specific

transaction id and take the print out of the Adangal Copy.

is the Record of Rights. It is for providing the title deeds in the lands held by

the farmers. This register is maintained in Mandal Revenue Office for every village contains 14 columns and includes the name of the khatadar /father

he khatadar, khata number, survey number, classification of land, extent

held by khatadar Land Revenue.

In addition to statutory charges 1. Application Form *

* Denotes mandatory requirement of documents.


elect the district, mandal & village and enters the Khata Number and click on button to get the ROR 1B Details from the department server.

he data is not available with the department server for the given Khata Number, the request would go into the respective Tahsildar

For all those requests which require the approval of the Tahsildar, option of delivery of ROR 1B Copy either through post or Manual (at the centre).

Based on the delivery option chosen by the citizen, the service charges d displayed in the show payment panel.

enter all the remaining applicant details and click on show payment button to calculate the service charges. After collecting the amount from the customer, confirm the transaction and on

confirmation the receipt is generated. button to take the print out of the ‘ROR 1B’ copy on the pre

For those requests/cases where the data is not available in the Department Database, the Print ROR button will appear as disabled. Whenever the request is

approved by the respective Tahsildar, this button gets enabled.

Requests accepted through this provision would go to Tahsildar workflow for further processing and after his approval; the Adangal copy will be available to

uld click on “View Transactions” and search for the specific

is the Record of Rights. It is for providing the title deeds in the lands held by

the farmers. This register is maintained in Mandal Revenue Office for every village ame of the khatadar /father

he khatadar, khata number, survey number, classification of land, extent

Revenue Department

elect the district, mandal & village and enters the Khata Number and click on button to get the ROR 1B Details from the department server.

he data is not available with the department server for the given Tahsildar workflow for

, citizen has an option of delivery of ROR 1B Copy either through post or Manual (at the centre).

Based on the delivery option chosen by the citizen, the service charges are

enter all the remaining applicant details and click on show

the transaction and on

copy on the pre

For those requests/cases where the data is not available in the Department Database, the Print ROR button will appear as disabled. Whenever the request is

3. FMB COPY

FMB is the Field measurement Book, which will have the field measurement sketches of all individual Fields. Basing on these measurements, the survey

numbers are demarcated and disputes settled maps are drawn and areas calculated mathematically only on the mea

have details of all the survey numbers of the village both agricultural, nonagricultural including, topographical details.

Category Type : A Service Charges : Rs20/-

Documents Required: 1. Application Form ** Denotes mandatory requirement of documents.


services. � Select the district, Mandal &

FMB Copy is required.

� Click on Get Details button to get the FMB copy dserver. If the FMB Copy is available with department, the

will get disabled and the operator need to enter the applicant data to complete the transaction.

� In case if the FMB Copy is not available for a given survey number with the

department server, the request would go into respective workflow Tahsildar for approval.

� Enter all the remaining button to calculate the service charges.

� After collecting the amount from the customer, confirm the transaction clicking on the confirm payment button.

� On confirmation the receipt is generated.

� Click on ‘Print FMB Copy’ � Print the above FMB Copy on the pre printed

� For those requests/cases where the FMB data is not available in the Department Database, the Print FMB Copy button will appear as disabled. Whenever the request is approved by the respective

4. CERTIFIED COPY OF REGISTRAT Certified Copy is a copy (

it, an endorsement or certificateCertified copy of documents registered like Sale, Exchange, Mortgage etc.

obtained online through this service. Category Type : A

Service Charges : Rs90/-(Service Charge 20 +

is the Field measurement Book, which will have the field measurement sketches of all individual Fields. Basing on these measurements, the survey

numbers are demarcated and disputes settled maps are drawn and areas calculated mathematically only on the measurements recorded in this book. These maps will

have details of all the survey numbers of the village both agricultural, nonagricultural including, topographical details.




andal & village and enter the Survey Number for which the

ils button to get the FMB copy details from the Department server. If the FMB Copy is available with department, the ‘Get Details

will get disabled and the operator need to enter the applicant data to complete

In case if the FMB Copy is not available for a given survey number with the

department server, the request would go into respective workflow

nter all the remaining details of the applicant and click on show payment button to calculate the service charges.

After collecting the amount from the customer, confirm the transaction clicking on the confirm payment button.

mation the receipt is generated.

button to take the print out of the FMB Copy. rint the above FMB Copy on the pre printed stationery.

For those requests/cases where the FMB data is not available in the Department Database, the Print FMB Copy button will appear as disabled. Whenever the request is approved by the respective Tahsildar, this button gets enabled.

CERTIFIED COPY OF REGISTRATION DOCUMENT

is a copy (photocopy) of the primary document

an endorsement or certificate, that it is a true copy of the primary document.ertified copy of documents registered like Sale, Exchange, Mortgage etc.

ined online through this service.

(Service Charge 20 + Statutory 70)

is the Field measurement Book, which will have the field measurement sketches of all individual Fields. Basing on these measurements, the survey

numbers are demarcated and disputes settled maps are drawn and areas calculated surements recorded in this book. These maps will

have details of all the survey numbers of the village both agricultural, non-

Revenue Department

village and enter the Survey Number for which the

etails from the Department Get Details’ button

will get disabled and the operator need to enter the applicant data to complete

In case if the FMB Copy is not available for a given survey number with the

department server, the request would go into respective workflow of the

applicant and click on show payment

After collecting the amount from the customer, confirm the transaction by

button to take the print out of the FMB Copy.

For those requests/cases where the FMB data is not available in the Department Database, the Print FMB Copy button will appear as disabled. Whenever the

, this button gets enabled.

photocopy) of the primary document that has on

that it is a true copy of the primary document. ertified copy of documents registered like Sale, Exchange, Mortgage etc. can be

Documents Required: 1. Application Form *

* Denotes mandatory requirement of documents. Procedure for Applying:

� Click on Revenue Department services.

� Click on Registration Department to go to� Click on Certified Copy of Registration Document Service� Selects the district based on the selected district, respect

listed in the SRO drop down.� As per the customer request, operator selects the SRO Office where the

document was registered.� Based on the SRO selection, the Registration Year gets populated in the Year

drop down.

� As per the customer input, Operator selects the Registration year from the drop down.

� Based on the year selection, system fetches the available Document Numbers from the Department Server.

� Operator need to select the right document number from the list of documents

shown in the Document Number drop down.� In case if the document number is not available in the list, operator has

provision to enter the document number as shown below by selecting Found’ from the list.

� Once all the details are selected, operator clicks on Get

the Certified Copy file from the Department Server.� Operator enters all the remaining applicant details and clicks on show payment

button to calculate the service charges.� After collecting the amount from the customer, operator conf

transaction and on confirmation the receipt is generated� Please note that in case you do not have sufficient balance with your service

provider (SCA), system will not accept the request.

� Click on ‘Print Certified Copy� Print the certified copy on

5. ENCUMBRANCE CERTIFICATE

An encumbrance is any right or interest that exists in someone other than the owner of an estate and that restricts or impairs the transfer of the estate or lowers its value. An Encumbrance Certificate can be obtained through this service.

Category Type : A

Service Charges : Rs120/-Documents Required: 1. Applicat


1. Application Form *



lick on Registration Department to go to the Registration Department services.on Certified Copy of Registration Document Service.

elects the district based on the selected district, respective SRO Offices are

listed in the SRO drop down. As per the customer request, operator selects the SRO Office where the

document was registered. Based on the SRO selection, the Registration Year gets populated in the Year

ut, Operator selects the Registration year from the drop

Based on the year selection, system fetches the available Document Numbers from the Department Server. Operator need to select the right document number from the list of documents

Document Number drop down. In case if the document number is not available in the list, operator has

provision to enter the document number as shown below by selecting

Once all the details are selected, operator clicks on Get Details button to fetch

the Certified Copy file from the Department Server. Operator enters all the remaining applicant details and clicks on show payment

button to calculate the service charges. After collecting the amount from the customer, operator conf

transaction and on confirmation the receipt is generated. Please note that in case you do not have sufficient balance with your service provider (SCA), system will not accept the request.

Print Certified Copy’ button to take the print out of the Certified Copy. rint the certified copy on white paper only and hand it over to the customer.

ENCUMBRANCE CERTIFICATE

is any right or interest that exists in someone other than the and that restricts or impairs the transfer of the estate or lowers

. An Encumbrance Certificate can be obtained through this service.

- (Service Charge 20 + Statutory 100) 1. Application Form *


Revenue Department

Registration Department services.

ive SRO Offices are

As per the customer request, operator selects the SRO Office where the

Based on the SRO selection, the Registration Year gets populated in the Year

ut, Operator selects the Registration year from the drop

Based on the year selection, system fetches the available Document Numbers

Operator need to select the right document number from the list of documents

In case if the document number is not available in the list, operator has

provision to enter the document number as shown below by selecting ‘Not

Details button to fetch

Operator enters all the remaining applicant details and clicks on show payment

After collecting the amount from the customer, operator confirms the

Please note that in case you do not have sufficient balance with your service

button to take the print out of the Certified Copy. it over to the customer.

is any right or interest that exists in someone other than the and that restricts or impairs the transfer of the estate or lowers

. An Encumbrance Certificate can be obtained through this service.

Procedure for Applying:

� Click on Registration Department services to gDepartment services.

� Click on “Encumbrance Certificate Service

� Select the District from the drop respective SRO Offices are populated in the Select SRO drop down.

� As per the customer’s request, which the EC is required.

Note:

1. Always the EC is given as on

populated by default as previous working day.2. Please note that, for submitting the request for EC, operator has 2 options.

� One is using the Help feature (next to Select SRO field) he/she can search for the required document and submit the request.

� And the other option is to enter all the details required for the EC and submit.

3. Always the operator has to use the first option i.e. Help feature to search for the document instead of entering all the fields in the s

� Click on Help button, where he/she should enter the Document No and

Registration Year provided by the customer and click on submit button to fetch the records from the Department server.

� On search, the records will be fetched from the department se

the screen as shown below.� Select the relevant record from the above list after confirming with customer,

upon selection automatically the relevant document data gets populated application form.

� Enter all the remaining applicant decalculate the service charges.

� After collecting the amount from the customer, confirm the transaction and on

confirmation the receipt is generated

Please note that in case the operator provider (SCA), system will not accept the request.

� On submission the request would go into respective SRO workflow for further processing of the request.

Please note that, requests submitted for EC upto 2 PM wilby respective SRO on the same day and the EC Certificate will be available at the

Kiosk after approval of SRO.

Once the request is approved by SRO, go date and service as Encumbrance

Department services to get the list of

Encumbrance Certificate Service”

Select the District from the drop down and based on the district selection, respective SRO Offices are populated in the Select SRO drop down.

request, select the SRO Office and enter the

Always the EC is given as on previous working day, hence the Period To is

populated by default as previous working day. Please note that, for submitting the request for EC, operator has 2 options.

One is using the Help feature (next to Select SRO field) he/she can search

ired document and submit the request. And the other option is to enter all the details required for the EC and

operator has to use the first option i.e. Help feature to search for the document instead of entering all the fields in the system.

lick on Help button, where he/she should enter the Document No and

Registration Year provided by the customer and click on submit button to fetch the records from the Department server. On search, the records will be fetched from the department server and shown on

the screen as shown below. the relevant record from the above list after confirming with customer,

upon selection automatically the relevant document data gets populated

nter all the remaining applicant details and clicks on show payment button to calculate the service charges. After collecting the amount from the customer, confirm the transaction and on

mation the receipt is generated.

the operator does not have sufficient balance with service provider (SCA), system will not accept the request.

On submission the request would go into respective SRO workflow for further processing of the request.

Please note that, requests submitted for EC upto 2 PM will be delivered/approved by respective SRO on the same day and the EC Certificate will be available at the

Kiosk after approval of SRO.

Once the request is approved by SRO, go to view transactions and Encumbrance Certificate from the service list drop down.

et the list of Registration

down and based on the district selection, respective SRO Offices are populated in the Select SRO drop down.

the SRO Office and enter the ‘Period From’

hence the Period To is

Please note that, for submitting the request for EC, operator has 2 options. One is using the Help feature (next to Select SRO field) he/she can search

And the other option is to enter all the details required for the EC and

operator has to use the first option i.e. Help feature to search for the

lick on Help button, where he/she should enter the Document No and

Registration Year provided by the customer and click on submit button to fetch

rver and shown on

the relevant record from the above list after confirming with customer,

upon selection automatically the relevant document data gets populated in the

tails and clicks on show payment button to

After collecting the amount from the customer, confirm the transaction and on

not have sufficient balance with service

On submission the request would go into respective SRO workflow for further

l be delivered/approved by respective SRO on the same day and the EC Certificate will be available at the

o view transactions and select the from the service list drop down.

� Operator can also search based on the transaction id also.

� Upon search, the list of EC requests would be displayed as shown below.� Click on the respective transaction id and the screen is displayed

request is approved the Print Certificate button is enabled.

� Click on ‘Print CertificateCertificate

� Print the certificate on the pre printed the certificate to the customer.

6. INCOME CERTIFICATE

Income Certificate is the issued by the MRO for

This income certificate is used for the purpose of education. It is - Issued on production of salary certificate in case of employees. - Based on the revenue enquiry in case of business people, agriculturists.

Category Type : B

Service Charges : Rs30/- Service Level : 7 Days Documents Required: 1. Application Form *



services.

� After selecting the Income Certificate Service in the Revservices, the below screen would appear.

� Operator has to chose “Apply” option for submitting the request for Income Certificate. The other option called “Request” will be used in future to issue Income Certificate under Category A.

� Select the Apply option and enter all the remaining applicant details and particulars from various sources such as “Income on land”, “Income on

Business”, and “Salary” etc. and also the purpose of the request should be mentioned.

Please note that all the mandatory fields have to be entered, otherwise request will not be accepted by the system.

� Operator has to select the Permanent Address of the applicant correctly as the

concerned mandal officials visit this place during the verification of his/her

income particulars.

Please note that based on the customer request, the delivery option (either through post or Manual at the centre) has to be selected properly.

Operator can also search based on the transaction id also.

Upon search, the list of EC requests would be displayed as shown below.on the respective transaction id and the screen is displayed

is approved the Print Certificate button is enabled.

Print Certificate’ button to take the print out of the EC,

rint the certificate on the pre printed stationery supplied by SCA and hand the certificate to the customer.

INCOME CERTIFICATE

ficate is the issued by the MRO for certifying all the sources of income.

This income certificate is used for the purpose of education. It is Issued on production of salary certificate in case of employees. Based on the revenue enquiry in case of business people, agriculturists.





After selecting the Income Certificate Service in the Revenue Department services, the below screen would appear.

Operator has to chose “Apply” option for submitting the request for Income Certificate. The other option called “Request” will be used in future to issue Income Certificate under Category A.

he Apply option and enter all the remaining applicant details and particulars from various sources such as “Income on land”, “Income on

Business”, and “Salary” etc. and also the purpose of the request should be

mandatory fields have to be entered, otherwise request will not be accepted by the system.

Operator has to select the Permanent Address of the applicant correctly as the concerned mandal officials visit this place during the verification of his/her


Upon search, the list of EC requests would be displayed as shown below. in which if the

button to take the print out of the EC, Encumberance

supplied by SCA and hand over

certifying all the sources of income.

Based on the revenue enquiry in case of business people, agriculturists.

Revenue Department

enue Department

Operator has to chose “Apply” option for submitting the request for Income Certificate. The other option called “Request” will be used in future to issue

he Apply option and enter all the remaining applicant details and income particulars from various sources such as “Income on land”, “Income on

Business”, and “Salary” etc. and also the purpose of the request should be

mandatory fields have to be entered, otherwise request will

Operator has to select the Permanent Address of the applicant correctly as the concerned mandal officials visit this place during the verification of his/her

Please note that based on the customer request, the delivery option (either through

� Based on the delivery option chosen by the citizen, the service charges

calculated and displayed in the show payment.� Collect the necessary supporting documents as indicated in the service page and

scan and upload to the system.

� After collecting the amount from the customer, submit the request and on confirmation the receipt is generated along wit

delivery. Please note that in case operator


� On submission, the request would go to further processing of the request.

� Once the request is approved by MRO, operator

and select the date and service as Income Certificate fdown.

� Click on the respective transaction id.take the print out of the approved Income Certificate.

7. INCOME CERTIFICATE

Residence Certificate is generally issued to prove that the person bearing the Certificate is a Domicile/Resident of the State/UT by which the Certificate is being

issued. This Certificate is required as proof of residence to avail Domicile/Resident Quotas in educational institutions and in the Government Service, as also in case of

jobs where local residents are preferred. Category Type : B

Service Charges : Rs30/- Service Level : 7 Days



services. � Select Residence Certificate Service in the Revenue Department services

� Select the “Apply” option to collect Please note that, Operator has to chose “Apply” option for submitting the request

for Residence Certificate. The other option called “Request” will be used in future to issue Residence Certificate under Category A (on the spot).

Based on the delivery option chosen by the citizen, the service charges

yed in the show payment. ollect the necessary supporting documents as indicated in the service page and

scan and upload to the system.

After collecting the amount from the customer, submit the request and on confirmation the receipt is generated along with the approximate date of

operator does not have sufficient balance with service


On submission, the request would go to the respective Tahsildarrocessing of the request.

Once the request is approved by MRO, operator has to go to view transactions

and select the date and service as Income Certificate from the services list drop

on the respective transaction id. Click on the Print Certificate button to take the print out of the approved Income Certificate.

INCOME CERTIFICATE

is generally issued to prove that the person bearing the Certificate is a Domicile/Resident of the State/UT by which the Certificate is being

issued. This Certificate is required as proof of residence to avail Domicile/Resident tutions and in the Government Service, as also in case of

jobs where local residents are preferred.

In addition to statutory charges.

1. Application Form * mandatory requirement of documents.


Residence Certificate Service in the Revenue Department services

option to collect the customer request.

Please note that, Operator has to chose “Apply” option for submitting the request

for Residence Certificate. The other option called “Request” will be used in future to issue Residence Certificate under Category A (on the spot).


ollect the necessary supporting documents as indicated in the service page and

After collecting the amount from the customer, submit the request and on h the approximate date of


the respective Tahsildar workflow for

go to view transactions

rom the services list drop

Certificate button to

is generally issued to prove that the person bearing the Certificate is a Domicile/Resident of the State/UT by which the Certificate is being

issued. This Certificate is required as proof of residence to avail Domicile/Resident tutions and in the Government Service, as also in case of

Revenue Department

Residence Certificate Service in the Revenue Department services

Please note that, Operator has to chose “Apply” option for submitting the request

for Residence Certificate. The other option called “Request” will be used in future to

� Enter all the remaining applicant details and Residence particulars such as

how long the customer is staying in that place (Residenalso mention the purpose of the request.

Please note that all the mandatory fields have to be enot be accepted by the system.

� Select the Permanent Address of the applicant correctly as the concerned

mandal officials visit this place during the verification of his/her Residence

particulars.


� Based on the delivery option chosen by the citizen, the service charges calculated and displayed in the show payment.

� Collect the necessary supporting documents as indicated in the service page and scans and upload to the system.

� After collecting the amount from the customer, submit the request and on

confirmation the receipt is generated delivery.

Please note that in case operator provider (SCA), system will not accept the request.

� On submission, the request would go to

processing of the request.� Once the request is approved by

date and service as Residence Certificate from the services list drop down.� Click on the respective transaction id and click on

take the print out of the approved Residence Certificate.

8. INTEGRATED CERTIFICATE

An Integrated Certificate be used for multiple purposes

Category Type : B

Service Charges : Rs30/- Service Level : 30 DaysDocuments Required: 1. Application Form *



services.

er all the remaining applicant details and Residence particulars such as

how long the customer is staying in that place (Residence Since (in years)) and the purpose of the request.


elect the Permanent Address of the applicant correctly as the concerned mandal officials visit this place during the verification of his/her Residence

he customer request, the delivery option (either through post or Manual at the centre) has to be selected properly.

Based on the delivery option chosen by the citizen, the service charges calculated and displayed in the show payment.

ollect the necessary supporting documents as indicated in the service page and o the system.

After collecting the amount from the customer, submit the request and on

mation the receipt is generated along with the approximate date of

operator does not have sufficient balance with service provider (SCA), system will not accept the request.

On submission, the request would go to the respective MRO workflow for further

processing of the request. the request is approved by MRO, go to view transactions and

date and service as Residence Certificate from the services list drop down.lick on the respective transaction id and click on ‘Print Certificate

take the print out of the approved Residence Certificate.

INTEGRATED CERTIFICATE

is issued for Caste, Date of Birth and Nativitybe used for multiple purposes

In addition to statutory charges. : 30 Days




er all the remaining applicant details and Residence particulars such as, since

Since (in years)) and

ntered, otherwise request will

elect the Permanent Address of the applicant correctly as the concerned mandal officials visit this place during the verification of his/her Residence

he customer request, the delivery option (either through




along with the approximate date of


respective MRO workflow for further

RO, go to view transactions and select the

date and service as Residence Certificate from the services list drop down. Print Certificate’ button to

is issued for Caste, Date of Birth and Nativity. This can

Revenue Department

� Select the Integrated Certificate Service in

and enter all the remaining applicant details such as permanent address, postaddress and Caste particulars such as Caste Claimed, whether Education Certificate contains caste, religion

Please note that all the mandatory fields have to be entered, otherwise request will

not be accepted by the system. � Operator has to select the Permanent Address of the applicant correctly as the

concerned mandal officials visit this place during the verification of his/her Integrated Certificate particulars.

Please note that based on the customer request,post or Manual at the centre) has to be selected properly.


calculated and displayed in show payment.� Collect the necessary supporting document

scans and upload into the system.

� After collecting the amount from the customer, submit the request and on confirmation the receipt is generated with the approximate date of delivery.

Please note that in case operator provider (SCA), system will not accept the request.

� On submission, the request would go into respective

further processing of the request.� Once the request is approved by

the date and service as Integrated Certificate from the services list drop down � Click on print certificate button to take the print out of the Integrated Certificate

on Pre Printed Stationery

9. MUTATION Mutation is a process through which Owner's name or his particulars like liabilities

get changed because of some type of transactions. The type of transaction may be one of the following:

1. J-Slip-Sale through registered deed.2. Inheritance - Change of Ownership because of death of the Owner.

3. Division of Land within the Family. 4. Pledge / Release - Change in liabilities because of loan from bank or repayment

to bank. 5. Court Decree - Based on the Court Order. 6. Alienation - Conversion of land from agricultural to other purposes.

the Integrated Certificate Service in the Revenue Department services

enter all the remaining applicant details such as permanent address, postaddress and Caste particulars such as Caste Claimed, whether Education Certificate contains caste, religion and purpose of the caste certificate etc.


the system.

Operator has to select the Permanent Address of the applicant correctly as the

concerned mandal officials visit this place during the verification of his/her Integrated Certificate particulars.



calculated and displayed in show payment. the necessary supporting documents as indicated in the service page and

scans and upload into the system.

After collecting the amount from the customer, submit the request and on confirmation the receipt is generated with the approximate date of delivery.

operator does not have sufficient balance with provider (SCA), system will not accept the request.

On submission, the request would go into respective Tahsildar

further processing of the request. Once the request is approved by Tahsildar, go to view transactions and select

the date and service as Integrated Certificate from the services list drop down lick on print certificate button to take the print out of the Integrated Certificate

Stationery and hand it over to customer.

is a process through which Owner's name or his particulars like liabilities

get changed because of some type of transactions. The type of transaction may be

Sale through registered deed. Change of Ownership because of death of the Owner.

3. Division of Land within the Family. Change in liabilities because of loan from bank or repayment

Based on the Court Order. Conversion of land from agricultural to other purposes.

the Revenue Department services

enter all the remaining applicant details such as permanent address, postal address and Caste particulars such as Caste Claimed, whether Education

and purpose of the caste certificate etc.




the delivery option (either through


s as indicated in the service page and

After collecting the amount from the customer, submit the request and on confirmation the receipt is generated with the approximate date of delivery.


Tahsildar workflow for

, go to view transactions and select

the date and service as Integrated Certificate from the services list drop down lick on print certificate button to take the print out of the Integrated Certificate

is a process through which Owner's name or his particulars like liabilities

get changed because of some type of transactions. The type of transaction may be

Change of Ownership because of death of the Owner.

Change in liabilities because of loan from bank or repayment

Conversion of land from agricultural to other purposes.

7. Acquisition by Government for Public purpose.

8. Grant of Land by Government to Poor People. Category Type : B

Service Charges : Rs30/- Service Level : 45 Days



services. � Click on Mutation Service in the Revenue � Operator enters all the remaining applicant details

Father/Husband Name, permanent address etc. along with Document Particulars such as district, mandal, village and Mutation Type.

As per the customer’s request,whether it is purchase or succession or will or � Based on the selection the screen

the operator has to enter the relevant data as per customer request.� Different screens will appear when any one either purchase or succession or will

or gift is selected. � Enter all the remaining applicant details

necessary supporting documents as indicated in the service page and scans the

and upload to the system.Please note that all the mandatory fields have to be entered, otherwise request will

not be accepted by the system.

Operator has to select the Document District, Mandal & Village of the applicant correctly as the concerned mandal offhis/her particulars.

� After collecting the amount from the customer, submit the request and on confirmation the receipt is generate

delivery. Please note that in case operator provider (SCA), system will not accept the request.

� On submission, the request would go to further processing of the request.

� Once the request is approved by the operator address through courier/registered post.

7. Acquisition by Government for Public purpose.

d by Government to Poor People.

In addition to statutory charges. : 45 Days



Service in the Revenue Department services. Operator enters all the remaining applicant details such as applicant name,

Father/Husband Name, permanent address etc. along with Document Particulars such as district, mandal, village and Mutation Type.

request, operator has to select the right mutation type whether it is purchase or succession or will or gift.

Based on the selection the screen as shown in page no.93 would appear where

the operator has to enter the relevant data as per customer request.screens will appear when any one either purchase or succession or will

all the remaining applicant details and mutation details and necessary supporting documents as indicated in the service page and scans the

upload to the system. Please note that all the mandatory fields have to be entered, otherwise request will

not be accepted by the system.

Operator has to select the Document District, Mandal & Village of the applicant correctly as the concerned mandal officials visit this place during the verification of



On submission, the request would go to the respective Tahsildarfurther processing of the request.

Once the request is approved by Tahsildar, he would send the proceedings to the operator address through courier/registered post.

Revenue Department

such as applicant name,

Father/Husband Name, permanent address etc. along with Document Particulars

operator has to select the right mutation type

would appear where

the operator has to enter the relevant data as per customer request. screens will appear when any one either purchase or succession or will

and mutation details and collect the necessary supporting documents as indicated in the service page and scans the


Operator has to select the Document District, Mandal & Village of the applicant icials visit this place during the verification of

After collecting the amount from the customer, submit the request and on along with the approximate date of



he would send the proceedings to

10. F-LINE PETITIONS/SUB DIVISION

F-Line Petition is for the outer boundary line in a sketch, which signifies the actual field boundaries of the outer lines of the sketch. Petitions for demarcation of

boundaries are entertained by the concerned conduct demarcation after writte

Category Type : B Service Charges : Rs30/-

Service Level : 30 DaysDocuments Required: 1. Application Form *



� Click on Revenue Department services to gservices.

� Select F-LINE PETITIONS/SUB DIVISIONservices.

� Enter all the remaining applicant details

Father/Husband Name, permanent address etc. along with Document Particulars such as district, mandal, village and Document Type (F

Division), Category and Land Boundaries etc.� Enter all the remaining applicant deta

documents as indicated in the service page and scan


� Operator has to select the Document District, Mandal & Village of the applicant correctly as the concerned mandal officials visit this place during the verification

of his/her particulars. � After collecting the amount from the customer, operator submits the request

and on confirmation the receipt is generated along with the approximate date of

delivery. Please note that in case operator

provider (SCA), system will not accept the request.� On submission, the request would go into respective

further processing of the request.

� Once the request is approved by MRO, operator address through courier/registered post.

11. COPY OF VILLAGE MAP

Village Maps are printed in the Central Survey office under very costly, sophisticated offset printing machine and other machines. Printed village maps are

supplied to the concerned District survey maintenanceunits, the maps are printed in two scales.a) For dry lands 8" - one mile (single scale) i.e. one inch=20 chains of 33.

LINE PETITIONS/SUB DIVISION

the outer boundary line in a sketch, which signifies the actual

field boundaries of the outer lines of the sketch. Petitions for demarcation of

boundaries are entertained by the concerned Tahsildar only and Mandal Surveyors conduct demarcation after written approval of the MROs concerned.

(30 + Stipulated Statutory Charges)

: 30 Days 1. Application Form *



LINE PETITIONS/SUB DIVISION Service in the Revenue Department

nter all the remaining applicant details such as applicant name,

Father/Husband Name, permanent address etc. along with Document Particulars such as district, mandal, village and Document Type (F-Line Petition/Sub

Division), Category and Land Boundaries etc. remaining applicant details and collect the necessary supporting

documents as indicated in the service page and scan and upload to the system.


t the Document District, Mandal & Village of the applicant correctly as the concerned mandal officials visit this place during the verification

After collecting the amount from the customer, operator submits the request rmation the receipt is generated along with the approximate date of

operator does not have sufficient balance with service

provider (SCA), system will not accept the request. On submission, the request would go into respective Tahsildarfurther processing of the request.

Once the request is approved by MRO, he would send the proceedings to the operator address through courier/registered post.

COPY OF VILLAGE MAP

are printed in the Central Survey office under very costly, sophisticated offset printing machine and other machines. Printed village maps are

supplied to the concerned District survey maintenance units and also Revenue printed in two scales. one mile (single scale) i.e. one inch=20 chains of 33.

the outer boundary line in a sketch, which signifies the actual field boundaries of the outer lines of the sketch. Petitions for demarcation of

only and Mandal Surveyors

Revenue Department

Service in the Revenue Department

such as applicant name,

Father/Husband Name, permanent address etc. along with Document Particulars Line Petition/Sub

and collect the necessary supporting to the system.


t the Document District, Mandal & Village of the applicant correctly as the concerned mandal officials visit this place during the verification

After collecting the amount from the customer, operator submits the request rmation the receipt is generated along with the approximate date of



he would send the proceedings to the

are printed in the Central Survey office under very costly, sophisticated offset printing machine and other machines. Printed village maps are

units and also Revenue

one mile (single scale) i.e. one inch=20 chains of 33.

b) For wet fields 16" - one mile (double scale) i.e, one inch= 10 chains of 33.

These maps will have details of all the survey numbers of the village both agricultural, non-agricultural including, topographical details.

Department Concerned: Survey, Settlements & Land Records

Service Charges: Service charge of Rs30/- and challan cost of Rs200/

fields and Rs5/- for every survey

Category Type : B Service Charges : Rs30/- fields and Rs5/- for every survey field thereafter.

Service Level : 5 Days Documents Required: 1. Application Form *

* Denotes mandatory Procedure for Applying:


� Click on the Village Map Copy, the village map application form will open Enter all the applicant details and Village

Mandal and Village for which the village map copy is requiredDetails section. Only the villages for which the Village Map is available are shown in the Village drop down under list of Document Details section. Hence the requests are accepted only for those villages. Please note that all the mandatory fields have to be entered, otherwise request will not be

accepted by the system. � Enter the Address of the applicant correctly as the

sent by post to the address of the applicant.As the village maps are directly sent to the applicant’s address through post, the delivery option has to be chosen as post.


calculated and displayed in the show payment.� Collect the physical application form and � After collecting the amount from the customer, submit the request and on

confirmation, the receipt is generated along with the approximate date of delivery.

Please note that in case if the operator does not have sufficient balance amount in his account with the service provider (SCA),

� On submission, the request would go into S

workflow for further processing of the request.

one mile (double scale) i.e, one inch= 10 chains of 33.

These maps will have details of all the survey numbers of the village both agricultural including, topographical details.

and Records

and challan cost of Rs200/- for the first hundred survey

for every survey field thereafter.

and challan cost of Rs200/- for the first hundred survey for every survey field thereafter.




on the Village Map Copy, the village map application form will open

all the applicant details and Village Map Copy particulars such as District,

for which the village map copy is required in the Document

Only the villages for which the Village Map is available are shown in the Village drop down Details section. Hence the requests are accepted only for those villages.

Please note that all the mandatory fields have to be entered, otherwise request will not be

the Address of the applicant correctly as the Copy of the V

sent by post to the address of the applicant. As the village maps are directly sent to the applicant’s address through post, the delivery option


calculated and displayed in the show payment. physical application form and scan and upload to the system.


the receipt is generated along with the approximate date of

Please note that in case if the operator does not have sufficient balance amount in his account with the service provider (SCA), the system will not accept the request.

he request would go into Survey & Land Records Department

workflow for further processing of the request.

one mile (double scale) i.e, one inch= 10 chains of 33.

These maps will have details of all the survey numbers of the village both

for the first hundred survey

for the first hundred survey

Revenue Department

on the Village Map Copy, the village map application form will open.

Map Copy particulars such as District,

in the Document

Only the villages for which the Village Map is available are shown in the Village drop down Details section. Hence the requests are accepted only for those villages.


Copy of the Village Map is

As the village maps are directly sent to the applicant’s address through post, the delivery option


and upload to the system. After collecting the amount from the customer, submit the request and on

the receipt is generated along with the approximate date of

Please note that in case if the operator does not have sufficient balance amount in his account

and Records Department

� Once the request is approved by SLR, the Village Map Copy will be dispatched

through courier to the customer’s address.

12. AGRICULTURE INCOME

Agriculture Income Certificate is useful for getting exempted under the Indian Income Tax Act.

Category Type : B

Service Charges : Rs30/- Documents Required: 1.

2.

* Denotes mandatory requirement of documents.Procedure for Applying:


� After selecting the “Agriculture Income Certificate”

below screen would appear.Enter all the remaining applicant details

Village and Agriculture Income Pattadar Name, Survey No, Extent, PPB TD/ Doc Please note that all the mandatory fields have to be entered, otherwise request will not be

accepted by the system. � Operator has to select the Permanent Address of the applicant correctly as the

concerned mandal officials visit this place during the verification of his/her Agriculture Income particulars.

� Based on the customer’sManual at the centre) has to be selected properly.is Rs. 33/- and for Postal Non Local is Rs. 46/

� Click on “Add New Row” Button to enter Additional Pattadar detailsthe below screen.

� After clicking on “Add New Row” button, operator enters the Additional Pattadar details in the new row.

� After entering all mandatory fields and uploading the necessary supporting

documents, Operator Clicks on “Show Payment” buttoscreen.

� Based on the delivery option chosen by the citizen, the service charges will be calculated and displayed in the show payment.

� Operator collects the necessary supporting documents as indicated in the service

page and scans the same and uploads into the system� After collecting the amount from the customer, operator submits the request

and on confirmation the receipt is generated long with the approximate date of delivery.

Once the request is approved by SLR, the Village Map Copy will be dispatched

through courier to the customer’s address.

AGRICULTURE INCOME CERTIFICATE

Agriculture Income Certificate is useful for getting Bank loans. Agriculture income is under the Indian Income Tax Act. This is issued by the Tahsildar.

In addition to statutory charges. 1. Application Form * 2. Ration card /EPIC Card/AADHAR Card



“Agriculture Income Certificate” Service in the above list

below screen would appear. all the remaining applicant details like applicant name, District,

Agriculture Income particulars such as Purpose of Income Certificate, , Survey No, Extent, PPB TD/ Doc no and Income.



concerned mandal officials visit this place during the verification of his/her Agriculture Income particulars.

’s request, the delivery option (either through post or Manual at the centre) has to be selected properly. The charges for Postal (Local)

and for Postal Non Local is Rs. 46/-.

Click on “Add New Row” Button to enter Additional Pattadar details

After clicking on “Add New Row” button, operator enters the Additional Pattadar

After entering all mandatory fields and uploading the necessary supporting

documents, Operator Clicks on “Show Payment” button like shown in the below

Based on the delivery option chosen by the citizen, the service charges will be calculated and displayed in the show payment. Operator collects the necessary supporting documents as indicated in the service

the same and uploads into the system. After collecting the amount from the customer, operator submits the request

and on confirmation the receipt is generated long with the approximate date of

Once the request is approved by SLR, the Village Map Copy will be dispatched

Agriculture income is This is issued by the Tahsildar.

Revenue Department

above list, the

District, Mandal and

Purpose of Income Certificate,




request, the delivery option (either through post or The charges for Postal (Local)

Click on “Add New Row” Button to enter Additional Pattadar details as shown in

After clicking on “Add New Row” button, operator enters the Additional Pattadar

After entering all mandatory fields and uploading the necessary supporting

n like shown in the below

Based on the delivery option chosen by the citizen, the service charges will be

Operator collects the necessary supporting documents as indicated in the service

After collecting the amount from the customer, operator submits the request

and on confirmation the receipt is generated long with the approximate date of

Please note that in case operator system will not accept the request.

� On submission, the request would go to processing of the request.

� Once the request is approved by MeeSeva and is available for Kiosk to print the certificate. In case if the delivery

option is selected as Postal, it will be dispatched to customer

13. NO EARNING MEMBER CERTIFICATE

No earning Member certificate is issued when a

there is no earning member in the family.from Government due to the death of her/his husband/father/mother and further to certify that there are no earning members in the family of the

Category Type : B


2.

3. 4.

* Denotes mandatory Procedure for Applying:


� Select “No Earning Member Certificate” Service � Enter all the applicant details and the details of the deceased such as Deceased

Name/Retired Person Name, Father’s/husband’s Name, Date Of Death, Occupation, Reason For Certificate, Death Happened in Mandal, Death Happened in Village, Native Village and Re

� And also enter the Family Member Details sAge, Gender, Occupation and Relationship with Deceased etc


accepted by the system. � Select the Permanent Address of the applicant correctly as the concerned

mandal officials visit this place during the verification of his/her Member Certificate particulars.

� Deceased person’s Occupation has to be selected from the either State Government services/Central G

under takings. � Reason for Certificate should be selected from drop down list.� Reason for Death also should be selected from the drop down list (Either

Accident/ Ill health/General death)


On submission, the request would go to Tahsildar workflow for further processing of the request.

Once the request is approved by Tahsildar, the Certificate will be generated in and is available for Kiosk to print the certificate. In case if the delivery

option is selected as Postal, it will be dispatched to customer’s address.

NO EARNING MEMBER CERTIFICATE

No earning Member certificate is issued when a Government employee dies and

there is no earning member in the family. It is useful to receive the dues if any, from Government due to the death of her/his husband/father/mother and further to certify that there are no earning members in the family of the deceased.

In addition to statutory charges. 1. Application Form * 2. Ration card /EPIC Card/AADHAR Card *

3. Death Certificate * 4. Copy of Family Member Certificate



“No Earning Member Certificate” Service nter all the applicant details and the details of the deceased such as Deceased

Name/Retired Person Name, Father’s/husband’s Name, Date Of Death, Occupation, Reason For Certificate, Death Happened in Mandal, Death Happened in Village, Native Village and Reason for Death.

Family Member Details such as Name of the Family Member, Gender, Occupation and Relationship with Deceased etc.


the Permanent Address of the applicant correctly as the concerned mandal officials visit this place during the verification of his/her

particulars.

Deceased person’s Occupation has to be selected from the drop down list i.e. either State Government services/Central Government services/Public sector

Reason for Certificate should be selected from drop down list. also should be selected from the drop down list (Either

ll health/General death).

not have sufficient balance with service provider (SCA),

workflow for further

e generated in and is available for Kiosk to print the certificate. In case if the delivery

address.

Government employee dies and

is useful to receive the dues if any, from Government due to the death of her/his husband/father/mother and further to

deceased.

Revenue Department

nter all the applicant details and the details of the deceased such as Deceased

Name/Retired Person Name, Father’s/husband’s Name, Date Of Death, Occupation, Reason For Certificate, Death Happened in Mandal, Death Happened

Name of the Family Member,


the Permanent Address of the applicant correctly as the concerned mandal officials visit this place during the verification of his/her No Earning

drop down list i.e. ervices/Public sector

also should be selected from the drop down list (Either

� Enter Family Member Details such as Name of the Family Member, Age, Gender,

Occupation and Relationship with Deceasedmembers, operator clicks on Add New Row button and enters the other familymember details as shown below.

� Based on the customer’sManual at the centre) has to be selected properly.

Rs. 33/- and for Postal Non Local is Rs. 46/� Collect the necessary supporting documents and scan� After entering all mandatory fields and uploading the necessary supporting

documents, click on “Show Payment”� Based on the delivery option chosen by the citizen, the service charges

calculated and displayed in the show payment� After collecting the amount from the customer, submit the request and on

confirmation the receipt is generated along with the approximate date of

delivery. Please note that in case operatorsystem will not accept the request.

� On submission, the request gothe request.

� Once the request is approved by MeeSeva and is available for Kiosk

� In case if the delivery option is selected as Postal, it will be dispatched to

customer’s address by the EDS Office.


Economically Backward ClassesEBC Students of Government

Category Type : B


2.



services.

� From the Revenue Department Services, Selec� Enter all Mandatory Fields like applicant details and EBC Certificate particulars

such as Issued Caste Certificate in Past, Caste Claimed, Caste Category, Religion, Purpose of Caste Certificate and Family Income.

ember Details such as Name of the Family Member, Age, Gender,

Occupation and Relationship with Deceased etc. In case if he wants to add more members, operator clicks on Add New Row button and enters the other familymember details as shown below.

’s request, the delivery option (either through post or Manual at the centre) has to be selected properly. The charges for Postal Local is

and for Postal Non Local is Rs. 46/-. sary supporting documents and scan and upload to the system.

mandatory fields and uploading the necessary supporting

lick on “Show Payment”. Based on the delivery option chosen by the citizen, the service charges

calculated and displayed in the show payment panel. After collecting the amount from the customer, submit the request and on confirmation the receipt is generated along with the approximate date of


On submission, the request goes to Tahsildar workflow for further processing of

Once the request is approved by Tahsildar, the Certificate will be generatedand is available for Kiosk operators to print the certificate.

In case if the delivery option is selected as Postal, it will be dispatched to

customer’s address by the EDS Office.


Economically Backward Classes Certificate called as EBC Certificate isEBC Students of Government Degree Colleges for Claiming Scholarship

In addition to statutory charges. 1. Application Form * 2. Ration card /EPIC Card/AADHAR Card



From the Revenue Department Services, Select “EBC Certificate” Service. nter all Mandatory Fields like applicant details and EBC Certificate particulars

such as Issued Caste Certificate in Past, Caste Claimed, Caste Category, Religion, Purpose of Caste Certificate and Family Income.

ember Details such as Name of the Family Member, Age, Gender,

In case if he wants to add more members, operator clicks on Add New Row button and enters the other family

request, the delivery option (either through post or The charges for Postal Local is

and upload to the system. mandatory fields and uploading the necessary supporting



e sufficient balance with service provider (SCA),

workflow for further processing of

ficate will be generated in to print the certificate.

In case if the delivery option is selected as Postal, it will be dispatched to

Certificate called as EBC Certificate is useful for the Degree Colleges for Claiming Scholarships.

Revenue Department

Service. nter all Mandatory Fields like applicant details and EBC Certificate particulars

such as Issued Caste Certificate in Past, Caste Claimed, Caste Category,

� Based on the customer request, t

Manual at the centre) has to be selected properly.is Rs. 33/- and for Postal Non Local is Rs. 46/

� Collect the necessary supporting documents as indicated in the service page and

scans and upload the scanned documents Please note that all the mandatory fields have to be entered, otherwise request will not be

accepted by the system. � Select the Permanent Address of the applicant correctly as the concerned

mandal official visits the place during the verification of his/her particulars.� After entering all the mandatory fields and uploading the necessary supporting

documents, clicks on “Show Pa

� After clicking the “Show Payment” button, it will open the Confirm Payment� Based on the delivery option chosen by the citizen, the service charges are

calculated and displayed. � Operator can collect the amount from the citizen and submit the

clicking on “Confirm Payment

� On confirmation the receipt with the delivery date of the Certificate is generated as shown below.

Please note that in case operatorsystem will not accept the request.

� On submission, by clicking on the EBC Certificate Application, to respective MRO’s workflow for further processing.

� Once the request is approved Local/ Non Local, the EBC Certificate will be dispatched through courier to the address provided by the customer

� If the delivery type Is Manual, the citizen the franchisee where he/she applied for the Certificate


Other Backward Classes have

the Govt. of India to be filled up through direct recruitment, subject to the exclusion of the socially advanced persons/sections known as the “Creamy Layer”

Candidates belonging to the OBCs be adjusted against the reservation quota.

Category Type : B Service Charges : Rs30/-

Documents Required: 1. Application Form *2. Ration card /EPIC Card/AADHAR Card3.

4. Aparticulars/

ased on the customer request, the delivery option (either through post or

Manual at the centre) has to be selected properly. The charges for Postal (Local) and for Postal Non Local is Rs. 46/-.


the scanned documents.


the Permanent Address of the applicant correctly as the concerned

place during the verification of his/her particulars.After entering all the mandatory fields and uploading the necessary supporting

licks on “Show Payment” button.

After clicking the “Show Payment” button, it will open the Confirm PaymentBased on the delivery option chosen by the citizen, the service charges are

collect the amount from the citizen and submit the

rm Payment” button.

On confirmation the receipt with the delivery date of the Certificate is generated


by clicking on the EBC Certificate Application, the request workflow for further processing.

Once the request is approved by MRO, and if the delivery type is Speed Post Local/ Non Local, the EBC Certificate will be dispatched through courier to the address provided by the customer.

ype Is Manual, the citizen can collect the EBC Certificate from e where he/she applied for the Certificate


Other Backward Classes have 27% of the vacancies in Civil Posts and Services in


Candidates belonging to the OBCs are recruited on the basis of merit be adjusted against the reservation quota.

In addition to statutory charges.

1. Application Form * 2. Ration card /EPIC Card/AADHAR Card 3. Applicant Father/Mother’s property particulars

4. Applicant Father/Mother Employment particulars/ Income Tax returns (for professionals)

he delivery option (either through post or

The charges for Postal (Local)



the Permanent Address of the applicant correctly as the concerned

place during the verification of his/her particulars. After entering all the mandatory fields and uploading the necessary supporting

After clicking the “Show Payment” button, it will open the Confirm Payment. Based on the delivery option chosen by the citizen, the service charges are

collect the amount from the citizen and submit the request by


not have sufficient balance with service provider (SCA),

the request goes

by MRO, and if the delivery type is Speed Post Local/ Non Local, the EBC Certificate will be dispatched through courier to the

collect the EBC Certificate from

27% of the vacancies in Civil Posts and Services in


on the basis of merit and shall not

property particulars

Income Tax returns (for professionals)*



services. � From the Revenue Department Services, Select “

shown in the below screen.� After selecting the “OBC Certificate” Service in the Revenue Department

services, the screen will be displayed as shown in the

appear. � Operator has to enter all Mandatory Fields like applicant details and

Certificate particulars such as Issued Caste Certificate in Past, Caste Claimed, Caste Category, Education Certificate Contains Caste,Certificate and Family Income.

� Based on the customer request, the delivery option (either through post or Manual at the centre) has to be selected properly.

is Rs. 33/- and for Postal Non Local is Rs. 46/� Operator collects the necessary supporting documents as indicated in the service

page and scans and uploads

no.154 would appear.

Please note that all the mandatory fields have to be entered, otherwise request will not be accepted by the system.� Operator has to select the Permanent Address of the applicant correctly as the

concerned mandal officials visit thparticulars.

� After entering all the mandatory fields and uploading the necessary supporting documents, Operator Clicks on “Show Payment” button

screen. � After clicking the “Show Payment” button,

screen as shown below.

� Based on the delivery option chosen by the citizen, the service charges are calculated and displayed as shown below.

� Operator can collect the amount from the citizen and submit the request clicking on “Confirm Payment

� On confirmation the receipt with the delivery date of the Certificate is generated

as shown below.

Please note that in case if you do not have sufficient balance with your service provider (SCA), system will not accept the request.

� On submission, by clicking on the OBC Certificate Application,

to respective MRO’s workflow for further processing.� Once the request is approved by MRO, and if the delivery type is Speed Post

Local/ Non Local, the OBC Certificate will be dispatched address provided by the customer



Revenue Department Services, Select “OBC Certificate” Service

shown in the below screen. After selecting the “OBC Certificate” Service in the Revenue Department

screen will be displayed as shown in the page no.151 would

enter all Mandatory Fields like applicant details and

Certificate particulars such as Issued Caste Certificate in Past, Caste Claimed, Education Certificate Contains Caste, Purpose of Caste

ertificate and Family Income.

ased on the customer request, the delivery option (either through post or Manual at the centre) has to be selected properly. The charges for Postal (Local)

and for Postal Non Local is Rs. 46/-. he necessary supporting documents as indicated in the service

page and scans and uploads the scanned documents as shown in the

Please note that all the mandatory fields have to be entered, otherwise request will y the system.


concerned mandal officials visit the place during the verification of his/her

After entering all the mandatory fields and uploading the necessary supporting documents, Operator Clicks on “Show Payment” button as shown in the below

“Show Payment” button, it will open the Confi

Based on the delivery option chosen by the citizen, the service charges are calculated and displayed as shown below.

collect the amount from the citizen and submit the request rm Payment” button.

receipt with the delivery date of the Certificate is generated


by clicking on the OBC Certificate Application, the request

workflow for further processing. Once the request is approved by MRO, and if the delivery type is Speed Post

BC Certificate will be dispatched through courier to the address provided by the customer.

Revenue Department

BC Certificate” Service as

After selecting the “OBC Certificate” Service in the Revenue Department page no.151 would

enter all Mandatory Fields like applicant details and Caste

Certificate particulars such as Issued Caste Certificate in Past, Caste Claimed, Purpose of Caste

ased on the customer request, the delivery option (either through post or The charges for Postal (Local)

he necessary supporting documents as indicated in the service shown in the page



place during the verification of his/her

After entering all the mandatory fields and uploading the necessary supporting shown in the below

it will open the Confirm Payment



receipt with the delivery date of the Certificate is generated

Please note that in case if you do not have sufficient balance with your service provider (SCA),

the request goes

Once the request is approved by MRO, and if the delivery type is Speed Post

through courier to the

� If the delivery type Is Manual, the citizen

the franchisee where he/she applied for the Certificate

16. FAMILY MEMBERSHIP CERTIFICATE

This certificate can be used for pension benefits, GPF, PF, Gratuity, etc. This is

given to the children and wife of a diseased personbenefitting from Apathbhandu Scheme/Chief Minister Relief Fund/Housing/ Prime Minister Relief Fund/Ex-gratia.

Category Type : B

Service Charges : Rs30/- Documents Required: 1. Application Form *

2. Ration card /EPIC Card/AADHAR Card

3. * Denotes mandatory requirement of documents.


services. � Click on the “Family Membership Certificate” Service in the Revenue Department

services. � Select the service from “Select Service” options (1. FMC for Govt Employees, 2.

FMC for Social Security) based on customer’s requirement

� The selected option here is “FMC for Social Security Service”� After selecting the service, operator has to enter all the details of the appli

and the deceased such as Deceased Name/Retired Person Name, Father’s/Husband’s Name, Date Of Death/Retirement, Reason For Death,

Occupation and Reason for Certificate along with the Family Member Details such as the Name of the Family Member, Age ,Gen

� Based on the customer’s request, the delivery option (either through post or

Manual at the centre) has to be selected properly. The charges for Postal (Local) is Rs. 33/- and for Postal Non Local is Rs. 46/

� Select the reason for DeThunder bolt / Fire accident/ Drowning/ Collapse of buildings/ Bridges)

� Select Occupation from the drop down (Cooli/ Agriculture Labour/ Rickshaw

Puller / Auto / Taxi / Lorry drivers/ Cleaners/ BuildingWorking in factories/ Fishing/ Other professions).

� Select the reason for Certificate from the drop down menu (Apathbhandu Scheme/ Chief Minister Relief Fund/ Housing/ Prime Minister Relief gratia)

� Enter Family member details and Relationship with Deceased

� Click on “Add New Row” button as shown below for entering the details of another family member.

� Details of another family member can

ype Is Manual, the citizen can collect the OBC Certificate from

franchisee where he/she applied for the Certificate

FAMILY MEMBERSHIP CERTIFICATE – For Social Security Schemes


to the children and wife of a diseased person. This particular certificate is for Apathbhandu Scheme/Chief Minister Relief Fund/Housing/ Prime

gratia.

In addition to statutory charges. 1. Application Form * 2. Ration card /EPIC Card/AADHAR Card *

3. Death Certificate * * Denotes mandatory requirement of documents.


“Family Membership Certificate” Service in the Revenue Department

“Select Service” options (1. FMC for Govt Employees, 2. FMC for Social Security) based on customer’s requirement

The selected option here is “FMC for Social Security Service” After selecting the service, operator has to enter all the details of the appli


Occupation and Reason for Certificate along with the Family Member Details such as the Name of the Family Member, Age ,Gender, Relationship etc.Based on the customer’s request, the delivery option (either through post or


Select the reason for Death from the drop down (Accident/ Floods/ Cyclones/ Thunder bolt / Fire accident/ Drowning/ Collapse of buildings/ Bridges) Select Occupation from the drop down (Cooli/ Agriculture Labour/ Rickshaw

Puller / Auto / Taxi / Lorry drivers/ Cleaners/ Building construction workers/ Working in factories/ Fishing/ Other professions).

Select the reason for Certificate from the drop down menu (Apathbhandu Scheme/ Chief Minister Relief Fund/ Housing/ Prime Minister Relief

etails such as Name of the Family Member, Age, Gender and Relationship with Deceased.

Click on “Add New Row” button as shown below for entering the details of

Details of another family member can also be added.

BC Certificate from

For Social Security Schemes


. This particular certificate is for Apathbhandu Scheme/Chief Minister Relief Fund/Housing/ Prime

Revenue Department

“Family Membership Certificate” Service in the Revenue Department

“Select Service” options (1. FMC for Govt Employees, 2.

After selecting the service, operator has to enter all the details of the applicant


Occupation and Reason for Certificate along with the Family Member Details der, Relationship etc.

Based on the customer’s request, the delivery option (either through post or

Manual at the centre) has to be selected properly. The charges for Postal (Local)

ath from the drop down (Accident/ Floods/ Cyclones/ Thunder bolt / Fire accident/ Drowning/ Collapse of buildings/ Bridges) Select Occupation from the drop down (Cooli/ Agriculture Labour/ Rickshaw

construction workers/

Select the reason for Certificate from the drop down menu (Apathbhandu Scheme/ Chief Minister Relief Fund/ Housing/ Prime Minister Relief Fund/ Ex-

such as Name of the Family Member, Age, Gender

Click on “Add New Row” button as shown below for entering the details of

� Operator shall collect the

service page and scan and Please note that all the mandatory fields have to be entered, otherwise request will not be accepted by the system.

� Operator has to select the Permanent Address of the applicant correctly as the concerned Mandal officials visit the place during the verification of his/her

particulars. � After entering all the mandatory fields and uploading the necessary supporting

documents, clicks on “Show Payment” button.

� After clicking the “Show Payment” button, it will open the Confirm Payment screen as shown below.

� Based on the delivery option chosen by the citizen, the service charges are calculated and displayed.

� Operator can collect the amount from the citizen and submit the request by

clicking on “Confirm Payment” button.� On confirmation the receipt with the delivery date of the Certificate is generated

Please note that in case provider (SCA), system will not accept the request.

� On submission, by clicking on the “Family Membership Application” button, request goes to respective

� Once the request is approved by MRO, and if the delivery type is Speed Post Local/ Non Local, the Family Member Certificate (For Social Security Schemes) will be dispatched through courier to the address provided by the customer

� If the delivery type is Manual, the citCertificate (For Social Security Schemes)

applied for the Certificate

17. FAMILY MEMBERSHIP CERTIFICATE This certificate can be used for pension benefits, GPF, PF, Gratuity, etc. This is

given to the children and wife of a diseased personbenefits of Pension/Gratuity/ Insurance/Provident Fund/Compassionate

Appointment. Category Type : B

Service Charges : Rs30/- Documents Required: 1. Application Form *

2. Ration card /EPIC Card/AADHAR Card3.




Operator shall collect the necessary supporting documents as indicated in the

and upload to the system. Please note that all the mandatory fields have to be entered, otherwise request will not be accepted by the system.

Operator has to select the Permanent Address of the applicant correctly as the concerned Mandal officials visit the place during the verification of his/her

After entering all the mandatory fields and uploading the necessary supporting licks on “Show Payment” button.

After clicking the “Show Payment” button, it will open the Confirm Payment

Based on the delivery option chosen by the citizen, the service charges are calculated and displayed.

ct the amount from the citizen and submit the request by

clicking on “Confirm Payment” button. On confirmation the receipt with the delivery date of the Certificate is generated

Please note that in case operator does not have sufficient balance with service provider (SCA), system will not accept the request.

by clicking on the “Family Membership Application” button, to respective Tahsildar workflow for further processing.

st is approved by MRO, and if the delivery type is Speed Post Family Member Certificate (For Social Security Schemes)

will be dispatched through courier to the address provided by the customer

s Manual, the citizen can collect the Family Member Certificate (For Social Security Schemes) from the franchisee where he/she

applied for the Certificate

FAMILY MEMBERSHIP CERTIFICATE – For Government Employees


to the children and wife of a diseased person. This particular certificate is for Pension/Gratuity/ Insurance/Provident Fund/Compassionate

In addition to statutory charges. 1. Application Form *

2. Ration card /EPIC Card/AADHAR Card * 3. Death Certificate *



necessary supporting documents as indicated in the

Please note that all the mandatory fields have to be entered, otherwise request

Operator has to select the Permanent Address of the applicant correctly as the concerned Mandal officials visit the place during the verification of his/her

After entering all the mandatory fields and uploading the necessary supporting

After clicking the “Show Payment” button, it will open the Confirm Payment


ct the amount from the citizen and submit the request by



by clicking on the “Family Membership Application” button, the workflow for further processing.

st is approved by MRO, and if the delivery type is Speed Post Family Member Certificate (For Social Security Schemes)

will be dispatched through courier to the address provided by the customer.

Family Member franchisee where he/she

Government Employees


. This particular certificate is for Pension/Gratuity/ Insurance/Provident Fund/Compassionate

Revenue Department

� From the Revenue Department Services,

Certificate” Service. � Here Operator has to select the service for “Select Service” from the options (1.

FMC for Govt Employees, 2. FMC f

requirement. � After selecting the service,

and the deceased such as Deceased NameFather’s/Husband’s Name, DatOccupation and Reason

such as the Name of the Family Member, Age ,Gender� Based on the customer’s

Manual at the centre) has to be selected properly.is Rs. 33/- and for Postal Non Local is Rs. 46/

� Select the reason for death from the drop down (Accident/ Floods/ Cycl

Thunder bolt / Fire accident/ Drowning/ Collapse of buildings/ Bridges) � Select Occupation from the drop down (State Government Service/ Central

Government Service / Public Sector Undertakings� Select the reason for Certificate from the drop down me

Insurance/ Provident Fund/ Compassionate Appointment)

� Family member details such as Name of the Family Member, Age, Gender and Relationship with Deceased are to be entered

� Click on “Add New Row” button for entering the details of amember.

� Details of another family member can

� Operator shall collect the necessary supporting documents as indicated in the service page and scan and upload

Please note that all the mandatory fieldsnot be accepted by the system.

� Operator has to select the Permanent Address of the applicant correctly as the

concerned Mandal officials visit th

particulars. � After entering all the mandatory fields and uploading the necessary supporting

documents, click on “Show Payment”

� After clicking the “Show Payment” button,panel.

� Based on the delivery option chosen by the citizen, the service charges calculated and displayed.

� Operator can collect the amount from the citizen and submit the request

clicking on “Confirm Payment� On confirmation the receipt with the delivery date of the Certificate is generated.


Revenue Department Services, click on “Family Membership

Here Operator has to select the service for “Select Service” from the options (1. MC for Govt Employees, 2. FMC for Social Security) based on customer’s

ervice, operator has to enter all the details of the applicant

eceased such as Deceased Name/Retired Person Name, usband’s Name, Date Of Death/Retirement, Reason For Death,

Occupation and Reason for Certificate along with the Family Member Details

he Family Member, Age ,Gender, Relationship etc.’s request, the delivery option (either through post or


eath from the drop down (Accident/ Floods/ Cycl

Thunder bolt / Fire accident/ Drowning/ Collapse of buildings/ Bridges) Select Occupation from the drop down (State Government Service/ Central

Government Service / Public Sector Undertakings) Select the reason for Certificate from the drop down menu (Pension/ Gratuity/ Insurance/ Provident Fund/ Compassionate Appointment).

etails such as Name of the Family Member, Age, Gender and Relationship with Deceased are to be entered.

Click on “Add New Row” button for entering the details of a

Details of another family member can also be added. collect the necessary supporting documents as indicated in the

service page and scan and upload the documents to the system.


Operator has to select the Permanent Address of the applicant correctly as the andal officials visit the place during the verification of his/her

the mandatory fields and uploading the necessary supporting lick on “Show Payment” button.

“Show Payment” button, it will open the Confi

Based on the delivery option chosen by the citizen, the service charges .

collect the amount from the citizen and submit the request

rm Payment” button. On confirmation the receipt with the delivery date of the Certificate is generated.


Family Membership

Here Operator has to select the service for “Select Service” from the options (1. ased on customer’s

of the applicant

/Retired Person Name, e Of Death/Retirement, Reason For Death,

Family Member Details

Relationship etc. request, the delivery option (either through post or

The charges for Postal (Local)

eath from the drop down (Accident/ Floods/ Cyclones/

Thunder bolt / Fire accident/ Drowning/ Collapse of buildings/ Bridges) Select Occupation from the drop down (State Government Service/ Central

nu (Pension/ Gratuity/

etails such as Name of the Family Member, Age, Gender and

Click on “Add New Row” button for entering the details of another family

collect the necessary supporting documents as indicated in the

have to be entered, otherwise request will

Operator has to select the Permanent Address of the applicant correctly as the place during the verification of his/her

the mandatory fields and uploading the necessary supporting

it will open the Confirm Payment



On confirmation the receipt with the delivery date of the Certificate is generated.

Please note that in case if you do not have sufficient balance with your service

� On submission, by clicking on the “Fa

request goes to respective MRO� Once the request is approved by MRO, and if the delivery type is Speed Post

Local/ Non Local, the Family Member Certificate (For

will be dispatched through courier to the address provided by the customer� If the delivery type is Manual, the citizen

Certificate (For Government Employeesapplied for the Certificate

18. DUPLICATE VOTER ID CARD (EPIC)

Electoral Photo Identity Card (EPIC) duplicate copy of the EPIC can be obtained through MeeSeva, which valid for

producing before casting the vote durinonly to those centres who are ready with the below infrastructure.

1. Laser Printer 2. Lamination machine

3. Cutting machine 4. Pouches - Not less than 125 microns (thickness)

5. 80 GSM white paper Once the franchisee is ready with above infrastructure, the concerned ERO/AERO

shall issue the facsimile and holograms. All operators have to maintain accountability on the usage of holograms handed over by the ERO/AERO.

Department Concerned: General

Service Charges : Rs 10/-Category Type : A Service Level :15 Minutes



� Click on the “Duplicate EPIC Voter Card”

� Click on the “Search” link to get the “Search EPIC Card Details” window � Select ‘District’ and ‘AC No’ and Enter the full or part of the name. Click on

‘Search Details’ button � The list of the persons having the name is displayed� Select the appropriate record

� Click on the button “Submit” and you get the ID Card No. � Click on the “Get Details” button, to get all the details

� Click on the ‘Show Payment’ button to� Click on the “Confirm Pay

customer

by clicking on the “Family Membership Application” button,

to respective MRO’s workflow for further processing. Once the request is approved by MRO, and if the delivery type is Speed Post

Family Member Certificate (For Government Employees

will be dispatched through courier to the address provided by the customers Manual, the citizen can collect the Family Member

Government Employees) from the franchisee where he/she applied for the Certificate

PLICATE VOTER ID CARD – ELECTORAL PHOTO IDENTY CARD

Electoral Photo Identity Card (EPIC) is mandatory in all the future elections. A duplicate copy of the EPIC can be obtained through MeeSeva, which valid for

producing before casting the vote during election process. This service is enabled only to those centres who are ready with the below infrastructure.

Not less than 125 microns (thickness)

franchisee is ready with above infrastructure, the concerned ERO/AERO


General Administration Department (GAD)

-

15 Minutes


Click on the “Duplicate EPIC Voter Card”

ck on the “Search” link to get the “Search EPIC Card Details” window Select ‘District’ and ‘AC No’ and Enter the full or part of the name. Click on

The list of the persons having the name is displayed Select the appropriate record from the list by checking the check box on the left

Click on the button “Submit” and you get the ID Card No. Click on the “Get Details” button, to get all the details

Click on the ‘Show Payment’ button to get the payment options Click on the “Confirm Payment” button after verifying the details with the

mily Membership Application” button, the

Once the request is approved by MRO, and if the delivery type is Speed Post

Government Employees)

will be dispatched through courier to the address provided by the customer. Family Member

franchisee where he/she

ELECTORAL PHOTO IDENTY CARD

is mandatory in all the future elections. A duplicate copy of the EPIC can be obtained through MeeSeva, which valid for

g election process. This service is enabled

franchisee is ready with above infrastructure, the concerned ERO/AERO


Administration Department (GAD)

Revenue Department

ck on the “Search” link to get the “Search EPIC Card Details” window Select ‘District’ and ‘AC No’ and Enter the full or part of the name. Click on

from the list by checking the check box on the left

ment” button after verifying the details with the

� The receipt is generated. Clicking on “Print” button will get the receipt printed.

� Click on the “Print Duplicate Voter ID Card” to get the Duplicate Voter ID card generated and printed.

� Use 80 GSM white paper for printing.

� Follow the below steps after the Duplicate Voter Id Card is printed:1. The printed Duplicate Voter Id Card should be centrally folded on the line.2. On the front i.e., on the side of the photograph, put the hologram 3. On the backside, the facsimile signature of the EO has to be stamped (rubber

stamp with signature of EO).

4. This folded Duplicate Voter Id Card should be kept in the prescribed lamination paper and laminated.

19. BIRTH/DEATH CERTIFICATE

Greater Hyderabad Municipal Corporation, known as GHMC, registers and maintains the Births and Deaths taken place within the GHMC limits. These certificates can be

obtained through MeeSeva. Category Type : A

Service Charges : Rs 40/-Service Level : 15 Minutes


Procedure for Applying: � Click on GHMC Services services to g

� From the listed GHMC Services, select � After selecting the “BIRTH/DEATH CERTIFICATE

� Select Service Type (from drop down list of Birth Certificate or Death Certificate).

The request can be processed in two ways:1. Type1: Entering Acknowledgement Number (or)

2. Type2: By clicking on “search” link. Type1: Entering Acknowledgement Number

Operator can enter “Acknowledgement No” in the textbox� After entering the “Acknowledgement No”, click on “Get Details” button

� After clicking on “Get Details” button� Enter all the details such as name, relation, address, mobile number, delivery

type & purpose etc.

Based on the customer request, the delivery option (either Manual or In Person or Speed Post - Local or Speed Post

The receipt is generated. Clicking on “Print” button will get the receipt printed.

Click on the “Print Duplicate Voter ID Card” to get the Duplicate Voter ID card

Use 80 GSM white paper for printing.

Follow the below steps after the Duplicate Voter Id Card is printed:The printed Duplicate Voter Id Card should be centrally folded on the line.

On the front i.e., on the side of the photograph, put the hologram On the backside, the facsimile signature of the EO has to be stamped (rubber stamp with signature of EO).

This folded Duplicate Voter Id Card should be kept in the prescribed amination paper and laminated.

CERTIFICATE

abad Municipal Corporation, known as GHMC, registers and maintains the Births and Deaths taken place within the GHMC limits. These certificates can be

- (Rs 5/- for each additional copy) 15 Minutes


services to get the list of GHMC Services services.

From the listed GHMC Services, select “BIRTH/DEATH CERTIFICATE” serviceAfter selecting the “BIRTH/DEATH CERTIFICATE” service in the GHMC services

Select Service Type (from drop down list of Birth Certificate or Death

The request can be processed in two ways: cknowledgement Number (or)

Type2: By clicking on “search” link.

ype1: Entering Acknowledgement Number

Operator can enter “Acknowledgement No” in the textbox After entering the “Acknowledgement No”, click on “Get Details” button

Details” button Enter all the details such as name, relation, address, mobile number, delivery

Based on the customer request, the delivery option (either Manual or In Person Local or Speed Post - Non Local) has to be selected properly

The receipt is generated. Clicking on “Print” button will get the receipt printed.

Click on the “Print Duplicate Voter ID Card” to get the Duplicate Voter ID card

Follow the below steps after the Duplicate Voter Id Card is printed: The printed Duplicate Voter Id Card should be centrally folded on the line.

On the front i.e., on the side of the photograph, put the hologram sticker. On the backside, the facsimile signature of the EO has to be stamped (rubber

This folded Duplicate Voter Id Card should be kept in the prescribed

abad Municipal Corporation, known as GHMC, registers and maintains the Births and Deaths taken place within the GHMC limits. These certificates can be

services.

“BIRTH/DEATH CERTIFICATE” service ” service in the GHMC services


After entering the “Acknowledgement No”, click on “Get Details” button

Enter all the details such as name, relation, address, mobile number, delivery

Based on the customer request, the delivery option (either Manual or In Person selected properly

If the delivery type is post

in the post details panel that is generated as shown below screen

� Operator has to enter all the postal details such as door no, locality/ land mark,

district, mandal, village/ ward, pin code & mobile no., along with purpose etc. � The necessary supporting documents as indicated in the service page are to be

collected from the applicant and scanned and uploaded to the system� After entering all the mandatory fields and uploading the necessary supporting

documents, click on “Show Payment” button

� Based on the delivery option chosen by the citizen, the service charges are calculated and displayed in the Show Payment Screen.

� Show the details to the appcollected from the applicant and

� After clicking on Conform Payment, the Receipt is generated

Type2: Process with “search” link

This process can be followed “Acknowledgement Number”

� Click on the “search” link as shown in the below screen� Once the search link is clicked a popup window is generated as below

� Select “Circle No” from circle drop down list. Like shown in the belo

Enter any one of the field details (date of birth, registration number, mother name,

father name etc) for fast accessing of record.

� Select “Gender (Male/Female)” from Gender drop down list� After selecting the gender, click on “Get Details”

� After clicking on “Get Details” button, a list of records are generated as shown below

� Select the appropriate record by checking in the check box as shown below

� After selecting the record, click on the “Submit” button� After clicking on “Submit” butt

main window as shown below� From this point onwards the process is the same as that of the “Type1”

20. BIRTH/DEATH CORRECTIONS

Greater Hyderabad Municipal Corporation, known as GHMC, registers and maintains the Births and Deaths taken place within the GHMC limits. There may be corrections required for any of the citizen’s data. In such cases, the citizen can apply for

corrections through MeeSeva.

Category Type : B Service Charges : Rs 110/Service Level : 6 working days

If the delivery type is post - local/ post - non local then, enter the postal details


Operator has to enter all the postal details such as door no, locality/ land mark,

district, mandal, village/ ward, pin code & mobile no., along with purpose etc. The necessary supporting documents as indicated in the service page are to be

collected from the applicant and scanned and uploaded to the systemmandatory fields and uploading the necessary supporting

documents, click on “Show Payment” button

Based on the delivery option chosen by the citizen, the service charges are calculated and displayed in the Show Payment Screen.

to the applicant and once everything is correct, money can be collected from the applicant and then click on the “Confirm Payment” buttonAfter clicking on Conform Payment, the Receipt is generated

Process with “search” link

This process can be followed when the Applicant does not have the “Acknowledgement Number”

Click on the “search” link as shown in the below screen Once the search link is clicked a popup window is generated as below

Select “Circle No” from circle drop down list. Like shown in the belo



Select “Gender (Male/Female)” from Gender drop down list After selecting the gender, click on “Get Details” button

After clicking on “Get Details” button, a list of records are generated as shown

Select the appropriate record by checking in the check box as shown below

After selecting the record, click on the “Submit” button After clicking on “Submit” button, the acknowledgement number is mapped to

main window as shown below From this point onwards the process is the same as that of the “Type1”

BIRTH/DEATH CORRECTIONS


through MeeSeva.

Rs 110/- (Rs 5/- for each additional copy) 6 working days

non local then, enter the postal details

Operator has to enter all the postal details such as door no, locality/ land mark,


collected from the applicant and scanned and uploaded to the system mandatory fields and uploading the necessary supporting


and once everything is correct, money can be click on the “Confirm Payment” button

when the Applicant does not have the

Once the search link is clicked a popup window is generated as below

Select “Circle No” from circle drop down list. Like shown in the below screen.


After clicking on “Get Details” button, a list of records are generated as shown

Select the appropriate record by checking in the check box as shown below

on, the acknowledgement number is mapped to

From this point onwards the process is the same as that of the “Type1”


Documents Required:

1. Application Form * 2. Original Birth Certificate issues by the Registrar of Births3. Ration Card/Any Other 4. School Bona fide Certificate5. Secondary School Certificate (Marks Sheet)6. Notarized Affidavit (Non7. Any Other Supporting Document



� Click on GHMC Services to g� From the listed GHMC Services, select “BIRTH/DEATH � Select Service Type (from drop down list of Corrections in Birth Certificate or

Corrections Death Certificate).

This request can be processed in two ways:3. Type1: Entering Acknowledgement Number (or)4. Type2: By clicking on “search” link.

Type1: Entering Acknowledgement Number

� Operator can enter “Acknowledgement No” in the textbox � After entering the “Acknowledgement No”, click on “Get Details”

� Enter at least one change in Birth Details � Enter all the other details such as name, relation, address, phone no & delivery

type etc.

Based on the customer request, the delivery optiSpeed Post - Local or Speed Post

If delivery type is post-local/non local then, postal details panel is generated. Like shown in the below screen.

� Operator has to enter all the postal details such as door no, locality/ land mark,

district, mandal, village/ ward, pin code & mobile no., along with purpose etc.

� The necessary supporting documents as indicated in the service page are to be collected and scanned and uploaded to the system

� After entering all the mandatory fields and uploading the necessary supporting documents, click on “Show Payment” button


calculated and displayed in the Show Payment � Operator should show the details and once everything is correct, collect

amount from the applicant and click on the “Confirm Payment” button� After clicking on Conform Payment, the request goes to the respective AMOH

workflow and the Receipt is generated

Original Birth Certificate issues by the Registrar of Births Ration Card/Any Other Residence Proof

School Bona fide Certificate Secondary School Certificate (Marks Sheet)

Notarized Affidavit (Non-Judicial Stamp Paper) Any Other Supporting Document


to get the list of GHMC Services. From the listed GHMC Services, select “BIRTH/DEATH CORRECTIONSSelect Service Type (from drop down list of Corrections in Birth Certificate or

Corrections Death Certificate).

request can be processed in two ways: Type1: Entering Acknowledgement Number (or) Type2: By clicking on “search” link.


Operator can enter “Acknowledgement No” in the textbox After entering the “Acknowledgement No”, click on “Get Details” button

nter at least one change in Birth Details Enter all the other details such as name, relation, address, phone no & delivery

Based on the customer request, the delivery option (either Manual or In Person or Local or Speed Post - Non Local) has to be selected properly

local/non local then, postal details panel is generated. Like

Operator has to enter all the postal details such as door no, locality/ land mark, district, mandal, village/ ward, pin code & mobile no., along with purpose etc.

The necessary supporting documents as indicated in the service page are to be scanned and uploaded to the system

After entering all the mandatory fields and uploading the necessary supporting documents, click on “Show Payment” button to get the payment detailsBased on the delivery option chosen by the citizen, the service charges

calculated and displayed in the Show Payment panel Operator should show the details and once everything is correct, collect

from the applicant and click on the “Confirm Payment” buttonAfter clicking on Conform Payment, the request goes to the respective AMOH workflow and the Receipt is generated

CORRECTIONS” services Select Service Type (from drop down list of Corrections in Birth Certificate or

button

Enter all the other details such as name, relation, address, phone no & delivery

on (either Manual or In Person or Non Local) has to be selected properly

local/non local then, postal details panel is generated. Like

Operator has to enter all the postal details such as door no, locality/ land mark, district, mandal, village/ ward, pin code & mobile no., along with purpose etc.

The necessary supporting documents as indicated in the service page are to be

After entering all the mandatory fields and uploading the necessary supporting to get the payment details


Operator should show the details and once everything is correct, collect the

from the applicant and click on the “Confirm Payment” button After clicking on Conform Payment, the request goes to the respective AMOH

� Once the request is processed and approved by the concerned AMOH, the

Birth/Death Certificate will be dispatched through courier to the customaddress if the Delivery Type is Speed Post Local/Non Local. And if the Delivery Type Is Manual, the citizen can collect the Birth/Death Certificate from

franchisee where he/she applied for the Certificate.� The operator of the franchise can get the app

Transactions link.

Type2: Process by using “search” link.

This process can be followed when the Applicant does not have the

“Acknowledgement Number”� Click on the “search” link� Select “Circle No” from circle drop down list.



� Select “Gender (Male/Female)” from Gender drop down list

� Click on “Get Details” bu� Select the appropriate record by checking in the check box

� After selecting the record, click on the “Submit” button� Once clicking on submit button the a

mapped to main window

� From this point onwards the process is the same as that of the “Type1”

The process is similar for “Corrections in Death” also

21. NON-AVAILABILITY CERTIFICATE Greater Hyderabad Municipal Corporation, known as GHMC, registers and maintains

the Births and Deaths taken place within the GHMC limits. From the registered data, certificates can be acquired by the applicants or they can apply for

corrections. But, when the data is not available, the applicant can register the Birth or the Death that has taken throu

Category Type : B Service Charges : Rs 50/-

Service Level : 3 working daysDocuments Required:

1 Application Form *

2 Original Birth Certificate issues by the Registrar of Births3 Declaration by Parent(s)

4 Notary Affidavit on Rs 10/

Once the request is processed and approved by the concerned AMOH, the

Birth/Death Certificate will be dispatched through courier to the customaddress if the Delivery Type is Speed Post Local/Non Local. And if the Delivery Type Is Manual, the citizen can collect the Birth/Death Certificate from

franchisee where he/she applied for the Certificate. The operator of the franchise can get the approved certificate from the View

rocess by using “search” link.


“Acknowledgement Number” Click on the “search” link to get a popup window is generated

“Circle No” from circle drop down list.



Select “Gender (Male/Female)” from Gender drop down list

lick on “Get Details” button to get a list of records Select the appropriate record by checking in the check box

After selecting the record, click on the “Submit” button Once clicking on submit button the acknowledgement number has to be mapped to main window


The process is similar for “Corrections in Death” also

AVAILABILITY CERTIFICATE

Greater Hyderabad Municipal Corporation, known as GHMC, registers and maintains

aths taken place within the GHMC limits. From the registered data, certificates can be acquired by the applicants or they can apply for

corrections. But, when the data is not available, the applicant can register the Birth or the Death that has taken through this service.

- (Rs 5/- for each additional copy)

3 working days

Original Birth Certificate issues by the Registrar of Births Declaration by Parent(s) attested by two gazetted officers

Notary Affidavit on Rs 10/- Non-Judicial Stamp Paper

Once the request is processed and approved by the concerned AMOH, the

Birth/Death Certificate will be dispatched through courier to the customer’s address if the Delivery Type is Speed Post Local/Non Local. And if the Delivery Type Is Manual, the citizen can collect the Birth/Death Certificate from

roved certificate from the View



cknowledgement number has to be


Greater Hyderabad Municipal Corporation, known as GHMC, registers and maintains

aths taken place within the GHMC limits. From the registered data, certificates can be acquired by the applicants or they can apply for

corrections. But, when the data is not available, the applicant can register the Birth

5 Available Documentary evidences like educational certificates, Election ID

Card, Ration Card, Passport, Driving License and Marriage Certificates are to be produced

6 A letter from the Hospital Authorities where the Birth has occurred

mentioning the facts


� Click on GHMC Services services to g� From the listed GHMC Services, select “NONAVAILABILITY CERTIFICATE” service

� After selecting the “NONAVAILABILITY CERTIFICATE” service in the GHMCservices.

� Select Service Type (from drop down list of Birth Certificate or Death

Certificate). � Enter all the details such as name,

details and the postal details as shown in the below screen.� Based on the customer request, the delivery option (either Manual or In Person

or Speed Post - Local or Speed Post

If the delivery type is post

in the post details panel that is generated as shown below screen � The necessary supporting documents as indicated in the service page are to be

collected from the applicant and scanned and uploaded to the system� After entering all the mandatory fields and uploading the necessary supporting

documents, click on “Show Payment” button� Based on the delivery option chosen by the citizen, the

calculated and displayed in the Show Payment Screen.� Show the details to the applicant

collected from the applicant.

� Click on the “Confirm Payment” button� The request goes to the respective AMOH workflow

� Once the request is processed and approved by the concerned AMOH, the Birth/Death Certificate will be dispatched through courier to the customer’s address if the Delivery Type is Speed Post Local/Non Local.

� If the Delivery Type Is Manual, the citizen can collect the Birth/Death Certificate from franchisee where he/she applied for the Certificate.

� The operator of the franchise can get the approved certificate from the View Transactions link.

The process is the same for the Non

Available Documentary evidences like educational certificates, Election ID

Card, Ration Card, Passport, Driving License and Marriage Certificates are to

letter from the Hospital Authorities where the Birth has occurred


services to get the list of GHMC Services services.ervices, select “NONAVAILABILITY CERTIFICATE” service

After selecting the “NONAVAILABILITY CERTIFICATE” service in the GHMC


Enter all the details such as name, birth details and all the services specific

details and the postal details as shown in the below screen. Based on the customer request, the delivery option (either Manual or In Person

Local or Speed Post - Non Local) has to be selected pr




e applicant and scanned and uploaded to the systemAfter entering all the mandatory fields and uploading the necessary supporting

documents, click on “Show Payment” button to get the payment detailsBased on the delivery option chosen by the citizen, the service charges are

calculated and displayed in the Show Payment Screen. to the applicant and once everything is correct, money can be

collected from the applicant.

Click on the “Confirm Payment” button and the receipt is generatedhe request goes to the respective AMOH workflow

Once the request is processed and approved by the concerned AMOH, the Birth/Death Certificate will be dispatched through courier to the customer’s address if the Delivery Type is Speed Post Local/Non Local.

f the Delivery Type Is Manual, the citizen can collect the Birth/Death Certificate from franchisee where he/she applied for the Certificate.

The operator of the franchise can get the approved certificate from the View

he same for the Non-available Death Certificate also.

Available Documentary evidences like educational certificates, Election ID

Card, Ration Card, Passport, Driving License and Marriage Certificates are to

letter from the Hospital Authorities where the Birth has occurred

services. ervices, select “NONAVAILABILITY CERTIFICATE” service

After selecting the “NONAVAILABILITY CERTIFICATE” service in the GHMC


birth details and all the services specific

Based on the customer request, the delivery option (either Manual or In Person Non Local) has to be selected properly



e applicant and scanned and uploaded to the system After entering all the mandatory fields and uploading the necessary supporting

to get the payment details service charges are

and once everything is correct, money can be

and the receipt is generated

Once the request is processed and approved by the concerned AMOH, the Birth/Death Certificate will be dispatched through courier to the customer’s

f the Delivery Type Is Manual, the citizen can collect the Birth/Death Certificate

The operator of the franchise can get the approved certificate from the View

22. CHILD NAME INCLUSION

Greater Hyderabad Municipal Corporation, known as GHMC, registers and maintains the Births and Deaths taken place within the GHMC limits. From the registered

data, certificates can be acquired by the applicants or they can apply for corrections or inclusion of child name. Child’s name can be registered with any name at the

time of the birth. Later the name can be changed through this service.Category Type : B Service Charges : Rs 60/-

Rs 50/- And Rs 5/

Service Level : 6 working daysDocuments Required:

� Application Form * (Duly signed by both parents if the child is less than 3 years)� Affidavit (If the child is below one year, it is not necessary)


� Click on GHMC Services services to g� From the listed GHMC Services, select

� Request Type as “Child Name Inclusion

The request can be processed in two ways:

1. Type1: Entering Acknowledgement Number (or)2. Type2: By clicking on “search” link.


� Enter “Acknowledgement No” in the textbox� After entering the “Acknowledgement No”, click on “Get Details” button� After clicking on “Get Details” button, the below screen will be displayed.

� Enter details for Changed Child Name under the Application Details Section� Enter all the Informant Details such as name, relation, ration Card no, Aadhar

no, address, pin code, phone no & delivery type etc. � Based on the customer request, the

or Speed Post - Local or Speed Post

� If delivery type is post-local/non local then, postal details panel is generated.� Operator has to enter all the postal details such as door no, locality/ land mark,

district, mandal, village/ ward, pin code & mobile no., along with purpose etc. � The necessary supporting documents as indicated in the service page are to be

collected and scanned and uploaded to the system

� After entering all the mandatory fields and uploading the necessary supporting documents, click on “Show Payment” button

� After Clicking on “Show Payment” button, it will show the payment details� Based on the delivery option chosen by the citizen, the service charges are

calculated and displayed in the Show Payment Screen.

. CHILD NAME INCLUSION


certificates can be acquired by the applicants or they can apply for corrections or inclusion of child name. Child’s name can be registered with any name at the

time of the birth. Later the name can be changed through this service.

- if it is after one year

- if it is within one year And Rs 5/- for each additional copy

6 working days

Application Form * (Duly signed by both parents if the child is less than 3 years)Affidavit (If the child is below one year, it is not necessary)


services to get the list of GHMC Services services.ervices, select “CHILD NAME INCLUSION”

Request Type as “Child Name Inclusion In Birth Register”

The request can be processed in two ways:

Type1: Entering Acknowledgement Number (or) Type2: By clicking on “search” link.


nowledgement No” in the textbox After entering the “Acknowledgement No”, click on “Get Details” buttonAfter clicking on “Get Details” button, the below screen will be displayed.

for Changed Child Name under the Application Details SectionEnter all the Informant Details such as name, relation, ration Card no, Aadhar

no, address, pin code, phone no & delivery type etc. Based on the customer request, the delivery option (either Manual or In Person

Local or Speed Post - Non Local) has to be selected properly

local/non local then, postal details panel is generated.to enter all the postal details such as door no, locality/ land mark,


d scanned and uploaded to the system

After entering all the mandatory fields and uploading the necessary supporting documents, click on “Show Payment” button

After Clicking on “Show Payment” button, it will show the payment detailsed on the delivery option chosen by the citizen, the service charges are

calculated and displayed in the Show Payment Screen.


certificates can be acquired by the applicants or they can apply for corrections or inclusion of child name. Child’s name can be registered with any name at the

time of the birth. Later the name can be changed through this service.

Application Form * (Duly signed by both parents if the child is less than 3 years)

services. “CHILD NAME INCLUSION” service

After entering the “Acknowledgement No”, click on “Get Details” button After clicking on “Get Details” button, the below screen will be displayed.

for Changed Child Name under the Application Details Section Enter all the Informant Details such as name, relation, ration Card no, Aadhar

delivery option (either Manual or In Person Non Local) has to be selected properly

local/non local then, postal details panel is generated. to enter all the postal details such as door no, locality/ land mark,



After Clicking on “Show Payment” button, it will show the payment details ed on the delivery option chosen by the citizen, the service charges are

� Operator should show the details and once everything is correct, money can be

collected from the applicant and click on the “Con

� After clicking on Conform Payment, the request goes to the respective AMOH workflow and the Receipt is generated

� The request goes to the respective AMOH workflow.� Once the request is processed and approved by the concerned AMOH, the Birth

Registered Certificate will be dispatched through courier to the customer’s

address if the Delivery Type is Speed Post Local/Non Local. � And if the Delivery Type Is Manual, the ci

Certificate from franchisee where he/she applied for the Certificate.� The operator of the franchise can get the approved certificate from the View

Transactions link.

Type2: The process by using “search” link.

This process can be followed when the Applicant does not have the “Acknowledgement Number”

� Click on the “search” link � Once the search link is clicked a popup window is generated

� Select “Circle No” from circle drop down Note: Enter any one of the field details (date of birth, registration number, mother name, father name etc) for fast accessing of record.

� Select “Gender (Male/Female)” from Gender drop down list� After selecting the gender, click on “Get Details” button

� After clicking on “Get Details” button, a list of records are generated � Select the appropriate record by checking

� After selecting the record, click on the “Submit” butt� After clicking on “Submit” button, the acknowledgement number has to be

mapped to main window

� From this point onwards the process is the same as that of the “Type1”

23. APATHBANDHU SCHEME

Apathbandhu is a Scheme to implement accident insurance for the below poverty line families in Andhra Pradesh to provide insurance coverage in case of accidental

deaths in the policy year. Apathbandhu Scheme was launched on 2The insurance coverage is for thPersons Covered: Persons in age group of 18

Poverty Line Families [White Ration Card holders / Anthyodaya / Annapurna card holders].

Scope of coverage: Death due to bodily injury arising solely and directly from accident caused by external, violent and visible means. Ex-gratia Payable: Rs. 50000/

Operator should show the details and once everything is correct, money can be

collected from the applicant and click on the “Confirm Payment” button

After clicking on Conform Payment, the request goes to the respective AMOH workflow and the Receipt is generated

The request goes to the respective AMOH workflow. Once the request is processed and approved by the concerned AMOH, the Birth Registered Certificate will be dispatched through courier to the customer’s

address if the Delivery Type is Speed Post Local/Non Local. And if the Delivery Type Is Manual, the citizen can collect the Birth Registered

Certificate from franchisee where he/she applied for the Certificate.The operator of the franchise can get the approved certificate from the View

Type2: The process by using “search” link.

s process can be followed when the Applicant does not have the “Acknowledgement Number”

Click on the “search” link Once the search link is clicked a popup window is generated

Select “Circle No” from circle drop down list Enter any one of the field details (date of birth, registration number,

mother name, father name etc) for fast accessing of record.

Select “Gender (Male/Female)” from Gender drop down list gender, click on “Get Details” button

After clicking on “Get Details” button, a list of records are generated appropriate record by checking the check box

After selecting the record, click on the “Submit” button After clicking on “Submit” button, the acknowledgement number has to be mapped to main window


23. APATHBANDHU SCHEME

is a Scheme to implement accident insurance for the below poverty line families in Andhra Pradesh to provide insurance coverage in case of accidental

deaths in the policy year. Apathbandhu Scheme was launched on 2-10The insurance coverage is for the adults in the age group of 18 to 69 years.

Persons in age group of 18-69 years belonging to Below

Poverty Line Families [White Ration Card holders / Anthyodaya / Annapurna card

Death due to bodily injury arising solely and directly from accident caused by external, violent and visible means.

gratia Payable: Rs. 50000/- in each case.

Operator should show the details and once everything is correct, money can be

firm Payment” button

After clicking on Conform Payment, the request goes to the respective AMOH

Once the request is processed and approved by the concerned AMOH, the Birth Registered Certificate will be dispatched through courier to the customer’s

tizen can collect the Birth Registered

Certificate from franchisee where he/she applied for the Certificate. The operator of the franchise can get the approved certificate from the View

s process can be followed when the Applicant does not have the

Enter any one of the field details (date of birth, registration number,

After clicking on “Get Details” button, a list of records are generated

After clicking on “Submit” button, the acknowledgement number has to be


is a Scheme to implement accident insurance for the below poverty line families in Andhra Pradesh to provide insurance coverage in case of accidental

10-1998. e adults in the age group of 18 to 69 years.

69 years belonging to Below

Poverty Line Families [White Ration Card holders / Anthyodaya / Annapurna card

Death due to bodily injury arising solely and directly from

Category Type : B

Service Charges: Rs 30/- if it is after one yearService Level: 10 days

Documents Required:

1. Application Form * 2. FIR* 3. Death Certificate *

4. Report of post Mortem/Panchanama5. Affidavit on Rs. 10/


� Click on District Administration services to go to District Administration services.� From the listed District Administration services, select “Apathbandhu Scheme”

� After selecting the “Apathbandhu Scheme” Service in the District Administration services, the below screen will be displayed.and the deceased such as Deceased Name, Father Name, Door No, Locality/Land

Mark, District, Mandal, Village and Pin Code, Age, Occupation, Annual Income, Date of Accident, Date of Death, Cause of Death, Ration card number, Aadhar

card number and along with Place of Death details, Place of Accident, Place of Death, H.No, Locality(Police Station), F.Iof Motor Vehicle Accident, District, Mandal, Village, Pin Code and Report

Available either postmortem/ panchanama …etc.� Select report available field either post mortem

request. � After selecting the either Postmortem / Panchanama in Report Available field,

the below screen is displayed.� Enter all post mortem details such as Place of Postmortem,

Postmortem No, Postmortem Enquiry, Postmortem Details, Doctor Name, Doctor

Designation, Death Certificate Date, Death Certificate No, Issued Person Name and Issued Person Designation.

� Based on the customer request, the delivery option (either Manual or In Person or Speed Post - Local or Speed Post

� If the delivery type is post

in the post details panel that is generated as shown below screen� After entering postal details, following screen will be displayed.

� Enter the family member details such as Name of the Family Member, Age, Gender, Relationship with the deceased, Occupation athe below Screen.

Note: If you want to add details of another family member click on the “Add New

Row” button as in the below screen.

if it is after one year


4. Report of post Mortem/Panchanama 5. Affidavit on Rs. 10/- Bond Paper *


Administration services to go to District Administration services.From the listed District Administration services, select “Apathbandhu Scheme”

After selecting the “Apathbandhu Scheme” Service in the District Administration ces, the below screen will be displayed.Enter all the details of the applicant

and the deceased such as Deceased Name, Father Name, Door No, Locality/Land

, Village and Pin Code, Age, Occupation, Annual Income, Date of Accident, Date of Death, Cause of Death, Ration card number, Aadhar

card number and along with Place of Death details, Place of Accident, Place of Death, H.No, Locality(Police Station), F.I.R No , F.I.R Date , Vehicle No In case of Motor Vehicle Accident, District, Mandal, Village, Pin Code and Report

Available either postmortem/ panchanama …etc. eport available field either post mortem/ panchanama based on citizen

After selecting the either Postmortem / Panchanama in Report Available field,

the below screen is displayed. nter all post mortem details such as Place of Postmortem, Postmortem Date,

Postmortem No, Postmortem Enquiry, Postmortem Details, Doctor Name, Doctor

Designation, Death Certificate Date, Death Certificate No, Issued Person Name and Issued Person Designation.

Based on the customer request, the delivery option (either Manual or In Person Local or Speed Post - Non Local) has to be selected properly


post details panel that is generated as shown below screen After entering postal details, following screen will be displayed.

Enter the family member details such as Name of the Family Member, Age, Gender, Relationship with the deceased, Occupation and Income as shown in

If you want to add details of another family member click on the “Add New

Row” button as in the below screen.

Administration services to go to District Administration services. From the listed District Administration services, select “Apathbandhu Scheme”

After selecting the “Apathbandhu Scheme” Service in the District Administration Enter all the details of the applicant

and the deceased such as Deceased Name, Father Name, Door No, Locality/Land

, Village and Pin Code, Age, Occupation, Annual Income, Date of Accident, Date of Death, Cause of Death, Ration card number, Aadhar

card number and along with Place of Death details, Place of Accident, Place of .R No , F.I.R Date , Vehicle No In case

of Motor Vehicle Accident, District, Mandal, Village, Pin Code and Report

/ panchanama based on citizen

After selecting the either Postmortem / Panchanama in Report Available field,

Postmortem Date, Postmortem No, Postmortem Enquiry, Postmortem Details, Doctor Name, Doctor

Designation, Death Certificate Date, Death Certificate No, Issued Person Name

Based on the customer request, the delivery option (either Manual or In Person Non Local) has to be selected properly


Enter the family member details such as Name of the Family Member, Age, nd Income as shown in

If you want to add details of another family member click on the “Add New

� Collect the necessary supporting documents as indicated in the service page and

scan and upload to the systemNote: All the mandatory fields have to be accepted by the system.

� Select the Permanent Address of the applicant correctly as the concerned officials visit the place during the

� After entering all the mandatory fields and uploading the necessary supporting documents, Click on “Show Payment”

� After Clicking on “Show Payment” It will go to Confi

� Based on the delivery option chosen by the citizen, the service charges are calculated and displayed in the Show Payment Screen.

� Operator should show the details and once everything is correct, money can be collected from the applicant. Click on the “Confirm Payment” button

� Once the payment is conf

� The request will go to the � Once process is completed successfully, cheque

family members and endorsement in case of rejections

23. ISES SERVICES

Government of AP has upload the students data collecting through schools. This

data is available for providing different certificates like Integrated CertificatResidence Certificate and Income Certificate.Category Type : A

Service Charges : Rs30/- Service Level Agreement:

Documents Required: 1. Application Form * * Denotes mandatory requirement of documents.

Procedure for Applying: � Click on “Revenue Department” to go to Revenue Department services.

� Select “ISES Services” under “Revenue Department” Services as shown below s� Select Request Type from the drop down lis

Residence Certificate 3. Income Certificate) further shown belowNote: There are two types of processing here

Type 1: By entering “Student ID”

Type 2: By clicking on “search” link.

Type 1 Enter “Student id” in the textbox and click on “Get Details” button � Enter all the Informant details such as name, relation, Ration Cad No, Aadhar

Card No, Address, PIN Code & Mobile no etc. � Based on the request of the customer, the delivery option (either through post

or Manual) has to be selectePostal - Non Local is Rs. 46/

Collect the necessary supporting documents as indicated in the service page and

to the system. All the mandatory fields have to be entered; else request will not be

Select the Permanent Address of the applicant correctly as the concerned officials visit the place during the verification of the particulars entered.

After entering all the mandatory fields and uploading the necessary supporting ments, Click on “Show Payment”

how Payment” It will go to Confirm Payment.

Based on the delivery option chosen by the citizen, the service charges are calculated and displayed in the Show Payment Screen.

Operator should show the details and once everything is correct, money can be from the applicant. Click on the “Confirm Payment” button

Once the payment is confirmed, the receipt is generated

the respective Tahsildar workflow for further processingOnce process is completed successfully, cheque will be issued to concerned

family members and endorsement in case of rejections


data is available for providing different certificates like Integrated CertificatResidence Certificate and Income Certificate.

Service Level Agreement: 15 Minutes


“Revenue Department” to go to Revenue Department services.

Select “ISES Services” under “Revenue Department” Services as shown below sSelect Request Type from the drop down list (either 1. Integrated Certificate 2.

Residence Certificate 3. Income Certificate) further shown below are two types of processing here

Type 1: By entering “Student ID”

Type 2: By clicking on “search” link.

Enter “Student id” in the textbox and click on “Get Details” button all the Informant details such as name, relation, Ration Cad No, Aadhar

Card No, Address, PIN Code & Mobile no etc. Based on the request of the customer, the delivery option (either through post

or Manual) has to be selected. The charges for Postal - Local is Rs. 33/Non Local is Rs. 46/-.

Collect the necessary supporting documents as indicated in the service page and

else request will not be

Select the Permanent Address of the applicant correctly as the concerned verification of the particulars entered.



Operator should show the details and once everything is correct, money can be from the applicant. Click on the “Confirm Payment” button

workflow for further processing issued to concerned


data is available for providing different certificates like Integrated Certificate,

“Revenue Department” to go to Revenue Department services.

Select “ISES Services” under “Revenue Department” Services as shown below s t (either 1. Integrated Certificate 2.

all the Informant details such as name, relation, Ration Cad No, Aadhar

Based on the request of the customer, the delivery option (either through post

Local is Rs. 33/- and for

Note: If the delivery type is chosen as post

Details panel is activated. Enter all the details carefully � Enter the Postal details such as Door no, locality/land mark, district, mandal,

village/Ward, Pincode, Mobile no & Email ID along with the purpose for which the certificate is needed

� Collect the application form, scan it and upload to the system� After entering all mandatory fields and uploading the necessary supporting

documents, clicks on “Show Payment” button

� After Clicking on “Show Payment” button, Confirm Payment� Based on the delivery option chosen by the citizen, the service charges are

calculated and displayed under show payment� Collect the amount from the customer and submit the request by clicking on

“Confirm Payment” button

� After clicking on Confirm Payment Receipt � Click on “Print Certificate” button

� After clicking on “Print Certificate” button, the certificate

Note: If the “Student Id” is not available,

Type 2

� Clicking on the “search” link will bring up a Search Student Details window � Enter all the necessary field details (Student Name, Date of Birth, Gender,

Native District, Native Mandal/Municipality, Native Village/Ward etc)

� After entering all necessary details, click on “Get � After clicking on “Get Details” button, the list of records with

displayed � Select the required record by checking the check box and click on

button � After clicking on “Submit” button, Student Id is mapped to main window� From this point onwards the steps provided in the “

followed � The process is same for Residence Certificate and Income Certificate

� Both, Type 1 & Type 2 are “� If the data is not available it shall be “

Tahsildar Processing.

25. MONEY LENDING SERVICE Money Landing is a process of offering an amount as loan to the needy at certain

rate of interest. The money lender has to have license from the Government for lending money. It can be applied through MeeSeva for the licenses.

Category Type : B Service Charges : Rs30/- Service Level Agreement:

If the delivery type is chosen as post-local/post-non local then, the Postal

Details panel is activated. Enter all the details carefully

ils such as Door no, locality/land mark, district, mandal,

village/Ward, Pincode, Mobile no & Email ID along with the purpose for which

Collect the application form, scan it and upload to the system fter entering all mandatory fields and uploading the necessary supporting

documents, clicks on “Show Payment” button

After Clicking on “Show Payment” button, Confirm Payment is activated option chosen by the citizen, the service charges are

calculated and displayed under show payment Collect the amount from the customer and submit the request by clicking on “Confirm Payment” button

rm Payment Receipt is generated. lick on “Print Certificate” button

After clicking on “Print Certificate” button, the certificate is generated

If the “Student Id” is not available, follow the Type 2 procedure

Clicking on the “search” link will bring up a Search Student Details window Enter all the necessary field details (Student Name, Date of Birth, Gender, Native District, Native Mandal/Municipality, Native Village/Ward etc)

After entering all necessary details, click on “Get Details” button After clicking on “Get Details” button, the list of records with the

Select the required record by checking the check box and click on

r clicking on “Submit” button, Student Id is mapped to main windowFrom this point onwards the steps provided in the “Type 1” process may b

The process is same for Residence Certificate and Income Certificate

are “Category - A” services. If the data is not available it shall be “Category - B” service which requires

25. MONEY LENDING SERVICE

Money Landing is a process of offering an amount as loan to the needy at certain

The money lender has to have license from the Government for lending money. It can be applied through MeeSeva for the licenses.

Service Level Agreement: 7 days

non local then, the Postal

ils such as Door no, locality/land mark, district, mandal,

village/Ward, Pincode, Mobile no & Email ID along with the purpose for which

fter entering all mandatory fields and uploading the necessary supporting

is activated option chosen by the citizen, the service charges are

Collect the amount from the customer and submit the request by clicking on

is generated

Type 2 procedure

Clicking on the “search” link will bring up a Search Student Details window Enter all the necessary field details (Student Name, Date of Birth, Gender, Native District, Native Mandal/Municipality, Native Village/Ward etc)

particulars are

Select the required record by checking the check box and click on ”Submit”

r clicking on “Submit” button, Student Id is mapped to main window ” process may be

The process is same for Residence Certificate and Income Certificate

” service which requires

Money Landing is a process of offering an amount as loan to the needy at certain

The money lender has to have license from the Government for

Documents Required:

1. Application Form* 2.National Saving Certificate for 10000/3.Address Proof*

4.PAN* 5.Copy of Attested Property Documents*

6.Bank A/C statement above 6 months with a min balance of 100000/7.Copy of Firm Registration8.Affidavit*

9.Copy of Lease/Rental Document10.Scanned Copy of Passport size photo*

* Denotes mandatory requirement of documents.Procedure for Applying: � Select “District Administration services” under Application Process

� In District Administration Services Select “Money� After selecting the “Money Lending” service under the District Administration

Services, Money Lending App� Enter all the applicant details, postal detai

No , Locality/Land Mark , District, Mandal , Village/Ward , Pin Code and

Lending Details such as, applicant having more than one shopAddress of each shop …etc.

� Based on the customer’s request, the delivery option (either Manual or In Person or Speed Post - Local or Speed Post

� Based on the customer request, the delivery option (either through post or

Manual at the centre) has to bis Rs. 33/- and for Postal Non Local is Rs. 46/

� Based on the delivery option chosen by the citizen, the service charges are calculated and displayed in the show payment

� Collect the amount from the citizen and submit the request by clicking on “Confirm Payment” button.

� After Submitting the request and on Confirmation the receipt is generated along

with Date of delivery. � The request will go to respective process workflow for further processing.

� Once the Request is Approved in the Process then, Money lending certificate will be dispatched through courier to citizen’s address if delivery type was postLocal/ Post – Non Local.

� If delivery type is Manual/In Person, then citizen has to collect the certificate from franchisee where he/she applied.

2.National Saving Certificate for 10000/- in the name of Applicant/Firm *

5.Copy of Attested Property Documents*

6.Bank A/C statement above 6 months with a min balance of 100000/7.Copy of Firm Registration

Lease/Rental Document 10.Scanned Copy of Passport size photo*


Select “District Administration services” under Application Process

In District Administration Services Select “Money Lending” Service. After selecting the “Money Lending” service under the District Administration

Services, Money Lending Application Form will be displayed Enter all the applicant details, postal details, shop address details such as Door No , Locality/Land Mark , District, Mandal , Village/Ward , Pin Code and

Lending Details such as, applicant having more than one shop, Shop Name , Address of each shop …etc.

Based on the customer’s request, the delivery option (either Manual or In Person Local or Speed Post - Non Local) has to be selected

Based on the customer request, the delivery option (either through post or


Based on the delivery option chosen by the citizen, the service charges are calculated and displayed in the show payment

Collect the amount from the citizen and submit the request by clicking on firm Payment” button.

After Submitting the request and on Confirmation the receipt is generated along

The request will go to respective process workflow for further processing.

Approved in the Process then, Money lending certificate will be dispatched through courier to citizen’s address if delivery type was post

If delivery type is Manual/In Person, then citizen has to collect the certificate isee where he/she applied.

in the name of Applicant/Firm *

6.Bank A/C statement above 6 months with a min balance of 100000/-*


Lending” Service. After selecting the “Money Lending” service under the District Administration

ls, shop address details such as Door No , Locality/Land Mark , District, Mandal , Village/Ward , Pin Code and Money

, Shop Name ,

Based on the customer’s request, the delivery option (either Manual or In Person Non Local) has to be selected

Based on the customer request, the delivery option (either through post or

e selected properly. The charges for Postal (Local)


Collect the amount from the citizen and submit the request by clicking on

After Submitting the request and on Confirmation the receipt is generated along

The request will go to respective process workflow for further processing.

Approved in the Process then, Money lending certificate will be dispatched through courier to citizen’s address if delivery type was post-

If delivery type is Manual/In Person, then citizen has to collect the certificate

Step 2

Note: 1. Once JC Approves/Rejects the request, Certificate/Endorsement link is

enabled at franchisee side where he/she applied.

2. Citizen gets the message when the Request is approved/Rejected3. Citizen visits franchisee for his/her certificates along with receipt.

� Click on “View Transactions”

� Select from date, to date, Service type and Transaction idreceipt as in the below screen.

� Click on “View Transactions button”

� The specified transactions are displayed

� Operator can select the specified transaction � Click on the “Print certificate” button to get the certificate printed

Note: Print Certificate button is enabled only when the Process part is completed. � After clicking on “Print Certificate” button, Money Lending Certificate

generated in pdf format

26. PAWN BROKER SERVICE

A pawnbroker is an individual or business (pawnshop or pan shop) that offers

secured loans to people, with items of personal property used as collateral. If the loan is not paid (or extended, if applicable) within the time period, the

pawned item will be offered for sale by the pawnbroker. The amount of time, and rate of interest, is governed by la

The Pawn Broker has to have license from the Government for lending money. It can be applied through MeeSeva for the licenses.

Category Type : B

Service Charges : Rs30/-

Statutory Charges: As stipulatedService Level Agreement:

Documents Required: 1. Application Form*

2. National Saving Certificate for 10000/ 3. Address Proof*

4. PAN*

5. Copy of Attested Property Documents* 6. Bank A/C statement above 6 months with

7. Copy of Firm Registration 8. Affidavit*

9. Copy of Lease/Rental Document10. Scanned Copy of Passport size photo*



� Select “District Administration services” under Application Process

Once JC Approves/Rejects the request, Certificate/Endorsement link is

enabled at franchisee side where he/she applied.

Citizen gets the message when the Request is approved/Rejectedee for his/her certificates along with receipt.

Click on “View Transactions”

Select from date, to date, Service type and Transaction id based on the receipt as in the below screen.

Click on “View Transactions button”

The specified transactions are displayed

Operator can select the specified transaction Click on the “Print certificate” button to get the certificate printed

Print Certificate button is enabled only when the Process part is

After clicking on “Print Certificate” button, Money Lending Certificate

. PAWN BROKER SERVICE


people, with items of personal property used as collateral. If the loan is not paid (or extended, if applicable) within the time period, the

pawned item will be offered for sale by the pawnbroker. The amount of time, and rate of interest, is governed by law or by the pawnbroker's policies.

The Pawn Broker has to have license from the Government for lending money. It can be applied through MeeSeva for the licenses.

As stipulated Agreement: 7 days

2. National Saving Certificate for 10000/- in the name of Applicant/Firm*

5. Copy of Attested Property Documents* 6. Bank A/C statement above 6 months with a min balance of 100000/

7. Copy of Firm Registration

9. Copy of Lease/Rental Document 10. Scanned Copy of Passport size photo*



Page 36 of 38

Once JC Approves/Rejects the request, Certificate/Endorsement link is

Citizen gets the message when the Request is approved/Rejected ee for his/her certificates along with receipt.

based on the

Print Certificate button is enabled only when the Process part is

After clicking on “Print Certificate” button, Money Lending Certificate is


people, with items of personal property used as collateral. If the loan is not paid (or extended, if applicable) within the time period, the

pawned item will be offered for sale by the pawnbroker. The amount of time, w or by the pawnbroker's policies.

The Pawn Broker has to have license from the Government for lending money. It

in the name of Applicant/Firm*

a min balance of 100000/-*


� In District Administration Services Select “Pawn Broker” Service

� After selecting the “Pawn Broker” Service in the District Administration services, Pawn Broker Application Form

� Enter all the applicant details

Door No, Locality/Land Mark, District, Mandal, Village/Ward, Pin Code and Pawn Broker Details such as if the

Name, Address of each shop… etc.

� Based on the customer request, the delivery option (either Manual or In Person or Speed Post - Local or Speed Post

properly

� If the Delivery Type is chosen as post

details can also be entered � Collect all the necessary suppor

and scan and upload to the syste� After entering all the mandatory fields and the necessary fields and uploading

the necessary supporting documents, click on “Show Payment” button

� After Clicking on “Show Payment” it will show the Conf� Based on the delivery option chosen by the citizen, the service charges are

calculated and displayed in the Show Payment Screen panel� Collect the amount from the citizen and submit

“Confirm Payment” button

� After the operator submits the request and on confirmation the receipt is generated along with Date of delivery

� On submission, the request will go to respective process workflow for further processing.

� Once the request is approved by the concerned officials, the Pawn Broker

Certificate will be dispatched through courier to citizen’s address if delivery type was post-Local/ Post

from the franchisee where he/she has applied.� Click on “View Transactions”

� Select from date, to date, Service type and Transaction id based on the

receipt � Operator can click on “View Transactions button”

� Once the specified transactions are displayedspecified transaction

� Click on the “Print certificate” button to get the certificate printed

� Print Certificate button is enabled only when the Process part is completed.� After clicking on “Print Certificate” button, Money Lending Certificate is

generated in pdf format

� Operator can print the above certificate and handover to the citizen.

27. NO OBJECTION CERTIFICATE (NOC)

This service provides features for recording petitions receipt, and issuing permission for construction on particular land. Any citizen of India holding land is

eligible to avail the service. District Administration is the concerned authority for providing this service.

Category Type : B

In District Administration Services Select “Pawn Broker” Service

After selecting the “Pawn Broker” Service in the District Administration Broker Application Form is displayed.

all the applicant details, Postal details, Shop address details such as

Door No, Locality/Land Mark, District, Mandal, Village/Ward, Pin Code and Pawn Broker Details such as if the applicant has more than one shop, Shop

Name, Address of each shop… etc.

Based on the customer request, the delivery option (either Manual or In Local or Speed Post - Non Local) has to be se

If the Delivery Type is chosen as post–local/ post-non-local then the Postal

details can also be entered Collect all the necessary supporting documents indicated in the service page

nd scan and upload to the system After entering all the mandatory fields and the necessary fields and uploading the necessary supporting documents, click on “Show Payment” button

Payment” it will show the Confirm Payment panel the delivery option chosen by the citizen, the service charges are

calculated and displayed in the Show Payment Screen panel unt from the citizen and submit the request by Clicking on

rm Payment” button

After the operator submits the request and on confirmation the receipt is generated along with Date of delivery

On submission, the request will go to respective process workflow for further

approved by the concerned officials, the Pawn Broker

Certificate will be dispatched through courier to citizen’s address if delivery Local/ Post – Non Local or the citizen collect the certificate

from the franchisee where he/she has applied. Click on “View Transactions”

Select from date, to date, Service type and Transaction id based on the

lick on “View Transactions button” to get the certifica

he specified transactions are displayed, operator can select the

Click on the “Print certificate” button to get the certificate printed

Print Certificate button is enabled only when the Process part is completed.After clicking on “Print Certificate” button, Money Lending Certificate is

Operator can print the above certificate and handover to the citizen.

27. NO OBJECTION CERTIFICATE (NOC)

This service provides features for recording petitions receipt, and issuing construction on particular land. Any citizen of India holding land is

eligible to avail the service. District Administration is the concerned authority for

Page 37 of 38

After selecting the “Pawn Broker” Service in the District Administration

, Postal details, Shop address details such as

Door No, Locality/Land Mark, District, Mandal, Village/Ward, Pin Code and applicant has more than one shop, Shop

Based on the customer request, the delivery option (either Manual or In Non Local) has to be selected

local then the Postal

ting documents indicated in the service page

After entering all the mandatory fields and the necessary fields and uploading the necessary supporting documents, click on “Show Payment” button

rm Payment panel the delivery option chosen by the citizen, the service charges are

he request by Clicking on

After the operator submits the request and on confirmation the receipt is


approved by the concerned officials, the Pawn Broker

Certificate will be dispatched through courier to citizen’s address if delivery Non Local or the citizen collect the certificate

Select from date, to date, Service type and Transaction id based on the

to get the certifica

perator can select the

Print Certificate button is enabled only when the Process part is completed. After clicking on “Print Certificate” button, Money Lending Certificate is

Operator can print the above certificate and handover to the citizen.

This service provides features for recording petitions receipt, and issuing construction on particular land. Any citizen of India holding land is

eligible to avail the service. District Administration is the concerned authority for

Service Charges : Rs30/-

Statutory Charges: As stipulatedService Level Agreement:

Documents Required:

1. Application Form* 2. Sale Deed / Release / Will Gift / Settlement / Partition *

3. Link Documents from 1976 (Attested) *

4. Affidavit on Ten Rupees stamp paper (Notarized) *5. Site Sketch plan prepared by licensed surveyor *

6. Self addressed envelope with stamp for postage *



� Select “District Administration services” under Application Process � Under the District Administration Services, Select “No Objection Certificate”

Service

� Once selecting the “No Objection Certificate” Service from the District Administration services, No Objection Certificate Application Form is

displayed � Enter all the applicant details, Permanent Address details and No Objection

Certificate details such Land In Square Yards, House Number, Street,

Locality/Land Mark, Village, Registration Doc No, and Delivery Type …etc. Like in the below screen

� Based on the customer’s request, the delivery option (either through Manual or Speed Post - Local or Speed Post selected

� Choose the Delivery Type as post requirement then operator can also enter Postal details

� Once the delivery option is selected a� Collect the necessary supporting documents as indicated

and scan and upload to the system

Note: Select the Permanent Address of the applicant correctly as the concerned

officials visit the place during the verification of his/her particulars. � After entering all the mandatory fields and u

documents, click on “Show Payment” button � Clicking on “Show Payment” will provide the Confirm Payment panel

� Based on the delivery option chosen by the citizen, the service charges are

calculated and displayed in the show payment panel � Collect the amount from the citizen and submit the request by clicking on

“Confirm Payment” button � Once the Confirm Payment is clicked, the receipt is generated along with Date

of delivery � On submission, the request will go to respective process workflow for further processing.

� Once the request is approved, No Objection Certificate is dispatched through courier to citizen’s address if the delivery type is post

� If delivery type is Manual/In Person, the citizen can collect the certificate from

the franchisee where he/she applied.

stipulated Service Level Agreement: 7 days

2. Sale Deed / Release / Will Gift / Settlement / Partition *

3. Link Documents from 1976 (Attested) *

4. Affidavit on Ten Rupees stamp paper (Notarized) * plan prepared by licensed surveyor *

6. Self addressed envelope with stamp for postage *


Select “District Administration services” under Application Process Administration Services, Select “No Objection Certificate”

Once selecting the “No Objection Certificate” Service from the District Administration services, No Objection Certificate Application Form is

Enter all the applicant details, Permanent Address details and No Objection


Locality/Land Mark, Village, Registration Doc No, and Delivery Type …etc. Like

the customer’s request, the delivery option (either through Manual Local or Speed Post - Non Local at the Franchisee) has to be

Choose the Delivery Type as post –local/ post-non local based on citizenrequirement then operator can also enter Postal details

Once the delivery option is selected as post –local/ post-non local Collect the necessary supporting documents as indicated in the service page

and scan and upload to the system

Select the Permanent Address of the applicant correctly as the concerned

officials visit the place during the verification of his/her particulars.


documents, click on “Show Payment” button Clicking on “Show Payment” will provide the Confirm Payment panel


calculated and displayed in the show payment panel Collect the amount from the citizen and submit the request by clicking on

“Confirm Payment” button nt is clicked, the receipt is generated along with Date


Once the request is approved, No Objection Certificate is dispatched through n’s address if the delivery type is post-Local/ Post –

If delivery type is Manual/In Person, the citizen can collect the certificate from

the franchisee where he/she applied.

Page 38 of 38

Select “District Administration services” under Application Process Administration Services, Select “No Objection Certificate”

Once selecting the “No Objection Certificate” Service from the District Administration services, No Objection Certificate Application Form is

Enter all the applicant details, Permanent Address details and No Objection


Locality/Land Mark, Village, Registration Doc No, and Delivery Type …etc. Like

the customer’s request, the delivery option (either through Manual Non Local at the Franchisee) has to be

non local based on citizen

in the service page

Select the Permanent Address of the applicant correctly as the concerned

ploading the necessary supporting

Clicking on “Show Payment” will provide the Confirm Payment panel


Collect the amount from the citizen and submit the request by clicking on

nt is clicked, the receipt is generated along with Date


Once the request is approved, No Objection Certificate is dispatched through – Non Local.

If delivery type is Manual/In Person, the citizen can collect the certificate from