MEESEVA USER MANUAL FOR INCOME …tg.meeseva.gov.in/DeptPortal/Manuals/Revenue/Income Certificate...Income Certificate request is applied by the citizen through the MeeSeva centers

MEESEVA USER MANUAL

INCOME CERTIFICATE

MEESEVA USER MANUAL

FOR

INCOME CERTIFICATE

Procedure for processing the Request at Dy

Table 1 : Service Information at Glance

Figure 1: Income Certificate Requests Process link under Application Processing

Figure 2: Dy. Tahsildar Processing window in Income Certificate Request Screen

Figure 3: Selection of Dates ................................

Figure 4: Selection of Request Status

Figure 5: Get Details Button Dy. Tahsildar Processing Request

Figure 6: Not Viewed Applications ................................

Figure 7: Selection of Request Transaction

Figure 8 : Request Screen ................................

Figure 9: Download Attachments ................................

Figure 10: Download Check List ................................

Figure 11: Transfer Request to other Mandal

Figure 12: Upload Check List ................................

Figure 13: Action Taken by Dy. Tahsildar

Figure 14: Selecting Accept Button ................................

Figure 15: Enter Remarks and Press Sign

Figure 16: Applicant Details POP-UP Box

Figure 17: Digital certificate POP-UP Box

Figure 18: Selecting Digital Certificate

Figure 19: Private Exchange Key POP

Figure 20: Digitally Certified Income Certificate

Contents

Request at Dy. Tahsildar: -………………………………………………

List of Tables

Table 1 : Service Information at Glance ................................................................................................

List of Figures

Figure 1: Income Certificate Requests Process link under Application Processing ................................

Figure 2: Dy. Tahsildar Processing window in Income Certificate Request Screen ................................

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quest Status ................................................................................................

Figure 5: Get Details Button Dy. Tahsildar Processing Request ................................................................

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: Selection of Request Transaction ................................................................................................

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Figure 11: Transfer Request to other Mandal ...............................................................................................

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y Dy. Tahsildar ................................................................................................

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Figure 15: Enter Remarks and Press Sign ................................................................................................

UP Box ................................................................................................

UP Box ................................................................................................

Figure 18: Selecting Digital Certificate ................................................................................................

: Private Exchange Key POP-UP................................................................................................

Figure 20: Digitally Certified Income Certificate ................................................................

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Income Certificate request is applied by the citizen through the MeeSeva centers. This request

can be accessed by the Tahsildar and processed. The processing steps and screens are provided below.

Procedure for processing the

1) Select “Income Certificate”

Figure 1: Income Certificate Requests Process link under Application Processing

Note: - Dy. Tahsildar can also process through the link “Request Process by Application No” or

Dashboard in the Dy. Tahsildar Login.

2) After selecting the “Income

displayed.

Figure 2: Dy. Tahsildar Processing window in Income Certificate Request Screen

Category Type B

User Charges INR 35/-

Documents Required

1. Application Form

2. Ration card /EPIC Card/AADHAR Card

3. Copy of IT Returns/ Pay Slips(Govt/ Pvt Employees))

SLA 7 Working days

INCOME CERTIFICATE


and processed. The processing steps and screens are provided below.

Table 1 : Service Information at Glance

the Request at Dy. Tahsildar: -

from Application Processing, like shown in the below s

: Income Certificate Requests Process link under Application Processing

r can also process through the link “Request Process by Application No” or

Tahsildar Login.

Income Certificate” in Application Processing, the below screen will be

. Tahsildar Processing window in Income Certificate Request Screen

1. Application Form *

2. Ration card /EPIC Card/AADHAR Card

3. Copy of IT Returns/ Pay Slips(Govt/ Pvt Employees))

Working days


and processed. The processing steps and screens are provided below.

like shown in the below screen.

r can also process through the link “Request Process by Application No” or

, the below screen will be

3) From above screen select from date & to date by using calendar

below screen.

Note:

4) Select “Request Status (either All/Not Viewed/Open

Like shown in the below screen.

NOTE: - Here, At First the

From above screen select from date & to date by using calendar controls .Like shown in the

Note: - Here, to date must be prior to Current date.

Figure 3: Selection of Dates

(either All/Not Viewed/Open etc...)” from request status

shown in the below screen.

Here, At First the Request is in “Not Viewed” Status

Figure 4: Selection of Request Status

.Like shown in the

tatus drop down list.

5) After selecting “Request Status”

like shown in the below screen.

Figure 5: Get Details Button Dy. Tahsildar Processing Request

6) After clicking on “Get Details”

below screen.

electing “Request Status” from request status dropdown list, click on “Get Details


: Get Details Button Dy. Tahsildar Processing Request

n “Get Details” button, all Not Viewed Requests are displayed.

Figure 6: Not Viewed Applications

n “Get Details” button

all Not Viewed Requests are displayed. Like shown in the

7) After getting requests, select the

screen.

select the Request which has to be processed. Like shown in the below

Figure 7: Selection of Request Transaction

. Like shown in the below

8) After selecting the request,

Note: - Now the request is in Open

Note: - Here Edit Options are given to the Applicant Name, Father Name, Income Certificate Details and

Permanent Address in the Tahsildar

equest, the below screen will be displayed.

Figure 8 : Request Screen

Open status.

Here Edit Options are given to the Applicant Name, Father Name, Income Certificate Details and

Tahsildar Login.

Here Edit Options are given to the Applicant Name, Father Name, Income Certificate Details and

9) Here, Dy. Tahsildar download

clicking on links. Like shown in the below screen.

10) After that, Tahsildar download

link. Like shown in the below screen.

Note: - After downloading all Verification/Proceeding

from the Dy. Tahsildar for field level enquiry.

After enquiry, the MRI & VRO submitted their report to the

ownloads all the attached documents from “Documents Attached


Figure 9: Download Attachments

ownloads Verification/Proceeding documents by clicking on d


Figure 10: Download Check List

ll Verification/Proceeding documents, MRI & VRO collect

for field level enquiry.

After enquiry, the MRI & VRO submitted their report to the Dy. Tahsildar.

Documents Attached” panel by

by clicking on document

, MRI & VRO collect those documents

11) If the Request is not belongs to this

request to respective Mandal by selecting the

button and he can select the respective M

on transfer button. Like shown in the bel

Figure

12) If the Request related to this Mandal, Then

received from MRI & VRO. Like shown in the below screen.

f the Request is not belongs to this Mandal , then Dy. Tahsildar Have an option to transfer

request to respective Mandal by selecting the “Application Transfer to other Mandal

he can select the respective Mandal, Village name, enter the remarks and clicking

utton. Like shown in the below screen.

Figure 11: Transfer Request to other Mandal

If the Request related to this Mandal, Then Dy. Tahsildar uploads the Check List

received from MRI & VRO. Like shown in the below screen.

Figure 12: Upload Check List

Have an option to transfer

Transfer to other Mandal” radio

illage name, enter the remarks and clicking

Check List which is

13) Now Dy. Tahasildhar can t


Note: - Based on Dy. Tahsildar a

generated.

14) If Dy. Tahsildar wants to accept

in the below screen.

take action (either Accept/Reject) based on MRI &


action (either Accept/Reject), status (either Approved/Rejected) is

Figure 13: Action Taken by Dy. Tahsildar

accept the request by checking the “Accept” Radio b

Figure 14: Selecting Accept Button

& VRO report. Like

Approved/Rejected) is

” Radio button. Like shown

15) After selecting the Radio button (

button. Like shown in the below screen.

16) After clicking on “Sign” button, Preview window will be displayed with Necessary details. Like


utton (“Accept”), Dy. Tahsildar enters “Remarks” and

utton. Like shown in the below screen.

Figure 15: Enter Remarks and Press Sign

button, Preview window will be displayed with Necessary details. Like


Figure 16: Applicant Details POP-UP Box

“Remarks” and click on “Sign”

button, Preview window will be displayed with Necessary details. Like

17) After clicking on “OK” button,

screen.

18) Now select the digital certificate and click on “

19) After clicking on “OK” button, private exchange key popup will


” button, digital certificate pop is generated. Like shown in the be

Figure 17: Digital certificate POP-UP Box

certificate and click on “OK” Button, Like shown in the below screen.

Figure 18: Selecting Digital Certificate

” button, private exchange key popup will generate. Click OK Button.


Figure 19: Private Exchange Key POP-UP

certificate pop is generated. Like shown in the below

” Button, Like shown in the below screen.

Click OK Button. Like

20) After clicking on “OK” button “

on citizen request. Like shown in the below screen.

Figure

Note: - Now the request is in Approved s

Note: - After Tahasildhar Approved/Rejected, Customer Received Messa

Approved/ Rejected.

21) Once the request is approved by

be dispatched through courier from franchisee to the citizen’s address if Delivery Type is Speed

Post Local/Non Local.

22) If Delivery Type Is Manual, then citizen collect the Income Certificate

franchisee where he/she applied for the

Note: - Income certificate General also same like as a

After clicking on “OK” button “Income Fee Reimbursement certificate” is generated

. Like shown in the below screen.

Figure 20: Digitally Certified Income Certificate

equest is in Approved status.

After Tahasildhar Approved/Rejected, Customer Received Message. Like you

Once the request is approved by Tahasildhar, then Income Certificate Fee Reimbursement


If Delivery Type Is Manual, then citizen collect the Income Certificate Fee Reimbursement

franchisee where he/she applied for the Certificate

cate General also same like as above.

certificate” is generated depends up

ge. Like your Request is

Fee Reimbursement will


Fee Reimbursement from