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DIRECTOR, ESD (MEESEVA) A.P., Vijayawada
Section 4(1)(B) of Information Under RTI ACT,2005
i. Particulars of the organization, functions and duties:-
S.No Name Of Organization Address Functions& Duties
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Director, ESD (MeeSeva), AP
The Director, ESD (MeeSeva),
D.No:48-9-2/1, Vishnu Nagar,
Gunadala, Vijayawada-520004,
Andhra Pradesh-India, Land Line nos: 0866-
2452771/2772, Fax No: 08662452765
1. The objective of MeeSeva is to provide smart, citizen centric, ethical, efficient and effective governance facilitated by technology. The initiative involves universal and non-discriminatory delivery of all government services to citizens & Businessmen of all strata and improved efficiency, transparency and accountability for the government. The initiative features transformed government-citizen interface at all levels of administration along with a shared governance model.
2 2. It is a one-stop-shop for over 408 G2C and B2C services.
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3.Urban MeeSeva centers operate from 9.00AM to 7.00PM on all working days & Sunday from 9.00AM to 1.00PM. Centers are closed on National Holidays.
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4. CALL CENTRE This facility provides the citizens to register their grievances pertaining to various Government departments through TOLL FREE Number 1100 from BSNL lines & 18004254440 from any mobile. It also provides advices to the farmers by agriculture scientist. The call centre works 24 HOURS basis in a day.
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5. Meekosam A new integrated public grievance redressal system under which grievance petitions received at various levels would be registered, tracked and redressed on a common platform linked to the Aadhaar No of the petitioner to ensure proper accountability through website.
DEPARTMENT WISE SERVICES OFFERED THROUGH MEESEVA
S.No DEPARTMENT No of services
1 AGRICULTURE 38
2 ANIMAL HUSBANDRY 1
3 APMAPB (Ayush): Andhra Pradesh Medical & Aromatic Plants Board 1
4 APMIP 2
5 CIVIL SUPPLIES 15
6 COLLEGIATE EDUCATION 4
7 CRDA 2
8 DEPARTMENT OF CO-OPERATION 5
9 Department Of Town and ry Planning 1
10 DIRECTORATE OF MEDICAL EDUCATION 4
11 Dr.NTR VAIDYA SEVA 1
12 DRUGS CONTROL 3
13 EDUCATION 4
14 ELECTION 12
15 ENDOWMENT 12
16 EPDCL 13
17 FACTORY 5
18 FISHERIES 8
19 HEALTH CARE 3
20 INDUSTRIES AND COMMERCE 16
21 INTERMEDIATE EDUCATION 4
22 ITC 13
23 LABOUR 9
24 LANGUAGE AND CULTURE 1
25 LEGAL METROLOGY 14
26 MINES AND GEOLOGY 13
27 MINORITY WELFARE 6
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28 MUNICIPAL ADMINISTRATION 28
29 Others 2
30 POLICE 4
31 REGISTRATION and STAMPS 18
32 REVENUE 78
33 RTA 4
34 RURAL DEVELOPMENT 4
35 SCHOOL EDUCATION 2
36 SOCIAL WELFARE DEPARTMENT 4
37 SPDCL 39
38 SSLR 5
39 TECHNICAL EDUCATION 5
40 UIDAI 4
41 WOMEN AND CHILD WELFARE 1
Grand Total 408
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ii. Powers and Duties of Officers and Employees
S.No Designation Powers & Duties allotted
Head of the Department
1 Director All the powers & Decision
Making authority of the
Department. All Service matters relating to
staff of EDS.
Process of sanction orders to
Technology partners.
Process of sanction orders for
purchases
Inward and Outward section
which includes receipt of letters from various departments/
private agencies/Government.
2 Asst. Secretary All legal matters in coordination with the officers concerned.
Sanction of loans and advances to staff of Head Office.
Maintenance of office vehicles/All kinds of Phones
Review and consolidation of
periodic inspection reports
submitted by the officers.
Any other work entrusted by the Director
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Maintenance of Accounting matters relating to Government and MeeSeva Funds. Payments to departments/Agencies and Service providers Budgetary provisions / AC / DC
3 Dy. Director Bills.
(Finance & DDO) Staff Pay bills / Arrear Bills /
Other Miscellaneous Bills. Auditing of MeeSeva Centers. Department reconciliations. A.G. Audit /MeeSeva Head Office Audit. Any other work entrusted by the Director. All matters pertains to Rural eSeva i.e. Rajiv I.V. centers, RSDPs, and CSCS. All technical matters relating to urban/Rural e-Seva/MeeSeva centers. maintenance , AMC of hardware, Generator, UPS,SDC,APSWAN etc
4 Dy. Director Exploring new B2C services for (Technical) Urban e-Seva/MeeSeva. All
issues related to Call Centre/Meekosam. Facilitating of MeeSeva/central portal services. MeeSeva Stationery/ Pattadar passbook Aadhaar/UIDAI/Election services Any other work entrusted by the Director, ESD (MeeSeva),
iii. Procedure Followed in Decision making Process, including channels of supervision and accountability
Officers- Designation of S.
Activity Description Decision - final decision-
No
making making
process authority
Goal-setting & a)Expansion of new
Director, 1 service DD(Tech) Planning b)Center side operations ESD(MeeSeva)
a)Requisition for plan &
2 Budgeting Non-plan resources
DD(Fin) Director,
b) Utilization of eSeva ESD(MeeSeva)
transaction charges
Formulation of Introduction of new dept
Director, 3 programmes, DD (Tech)
services
ESD(MeeSeva) schemes and projects
4 Maintenance of a) Maintains of Urban AS(Admn) Director, Urban/Rural MeeSeva centers i.e., DD(Fin) ESD(MeeSeva)
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MeeSeva centre deployment of operators, DD(Tech)
cash collection, etc would or APTS
be done through
CSPS(Contract Service
Provider). The Service Providers will be
identified through open
tender process. The work
will be allotted on
BOOT/DOMT system.
b)The Franchisee in rural
area will be maintained
by SCA(Survey centre
agency) and these SCA’s
will be selected through
tender process.
Utilization of financial
resources under
budget schemes and Director,
5 Release of funds eSeva revenues for
DD(Fin) ESD(MeeSeva) budgetary
implementation
monitoring etc.,
6 Citizen issues Citizen grievances
AS Director,
redressal ESD(MeeSeva)
There is administrative, AS(Admn)
7 Monitoring & Technical and Financial DD (Tech) Director, evaluation issues. & ESD(MeeSeva)
DD(Fin)
iv. NORMS SET FOR THE DISCHARGE OF FUNCTIONS
The ESD shall provide the services through its MeeSeva centers within the time standards mentioned there is:
v. The Rules, Regulations, Instructions, Manuals and Records held by it or under its control or used by its employees for Discharging its Functions:
1. Andhra Pradesh Information Technology (Electronic Service Delivery)
Rules 2011 (G.O.Ms.No.10, ITE&C Dept, dated: 18-10-2011) 2. G.O.Ms.No.9, IT&C Dept, dated: 27-02-2004 3. G.O.Ms.No.45,ITE&C (Infra) Dept, dated: 09-10-2012 4. G.O.Ms.No.4, IT&C (Infra) Dept, dated:01-03-2012 5. Memo. No.13/PDEVGOV/2013, ITE&C Dept, dated:01-01-2014 6. G.o.Ms.No.3,IT&C (Infra)Dept, dated:20-02-2012 7. G.O.Ms.NO.239, IT&C dept, dated: 16-03-2004 8. G.O.Ms.No.14,IT&C Dept, dated:03-05-2012 9. G.O.Ms.No.29,IT&C Dept, dated:25-07-2012 10.G.O.Ms.No.2,IT&C Dept, dated:03-01-2013 11.G.O.Ms.No.1,IT&C Dept, dated:01-01-2014 12.G.O.Ms.No.5,IT&C Dept, dated:19-02-2014
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vi. A statement of the Categories of Documents that are held by under its
Control
Sl. Category of Title of the Designation and
document Document address of the No. custodian (held
by/under the control of whom)
1 Agreements with Contracts/MOU AS, DD(Fin), DD(Tech) the Technology
Partners and
Manpower Agencies
2 Agreements with Contracts/MOU
the departments for AS, DD(Fin)& DD(Tech) providing
service
eSeva Manual Informative
3 Manual AS, DD(Fin)& DD(Tech) 4 Budget Finance DD(Fin), DDO
vii. The particulars of any arrangements that exist for consultation with or representation by the members of public in relation to the formulation of its policy or implementation thereof
Since this office is an independent HOD working under the administrative control of ITE&C Dept. Government of Andhra Pradesh.
viii. A statement of the boards, councils, committees and other bodies consisting of two or more persons constituted as its part or for the purpose of its advice, and as to whether meetings of those boards, councils, committees and other bodies are open to the public, or the minutes of such meetings are accessible for public
There are no such boards, councils, committees and other bodies. Hence conduct of meetings and minutes thereon does not arise.
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ix. A directory of its officers and employees
S.No
Name of the Office/administrative unit Designation
Office Tel : Residence Tel: Fax email
1
The Director, ESD (MeeSeva),
D.No:48-9-2/1, Vishnu Nagar,
Gunadala, Vijayawada-520004,
Andhra Pradesh-India
Director
0866-2452771/2772, Fax: 08662452765 [email protected]
2 Asst. Secretary
0866-2452771/2772, Fax: 08662452765
3 Deputy Director(Finance)
0866-2452771/2772, Fax: 08662452765 [email protected]
4 Deputy Director(Technical)
0866-2452771/2772, Fax: 08662452765
[email protected] / [email protected]
5 Supdt. (Admn& Finance)
0866-2452771/2772, Fax: 08662452765 [email protected]
6 Supdt.(Vacant-2)
7 Senior Assts.(Vacant-2)
8 Computer Operator
0866-2452771/2772, Fax: 08662452765
9 Computer operator (Vacant-1)
10 PA to Director(Vacant-1)
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District Units:
S. District Designa Contact Mail id Office NO tion numbers Address of
the AO. Ananthpur AO 8008104609 ao_eseva eSeva Center, MeeSeva _antp@a Old Town,
1 p.gov.in Near Kasturba Girl School, Anantapur. Chittoor AO 8008104610 ao_eseva Data Center, MeeSeva _cttr@ap Municipal
2 .gov.in Officer
premises,
Tirupathi - 517 501 Kadapa AO 8008104611 ao_eseva Administrative MeeSeva _kdp@ap Officer, .gov.in eSeva,
3 Collectorate Premises, Kadapa -516 001. East AO 8008104612 ao_eseva District Data Godavari MeeSeva _egd@ap Center,
4 .gov.in eSeva, MPL
Office
Compound, Rajahmundry. Guntur AO 8008104613 ao_eseva District eSeva
5 MeeSeva _gntr@a center,
Naaz Center, p.gov.in
Guntur.
Krishna AO 8008104616 ao_eseva Administrative MeeSeva _krn@ap Officer,
6 .gov.in eSeva, IGMS, Vijayawada -10 Kurnool AO 8008104617 ao_eseva A.O., eSeva, MeeSeva _krnl@ap C/o eSeva .gov.in Center,
M.S.Nagar, 7
Near
Rythu Bazar, Kurnool - 518 002. Nellore AO 8008104621 ao_eseva O/o Project MeeSeva _nlr@ap. Director, Dist gov.in Water
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Management
Agency, Subedarpet, Nellore-524
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001.
Prakasam AO 8008104623 ao_eseva A.O., MeeSeva _pkm@a Administrative p.gov.in Office, eSeva,
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Santhapet,
Ongole - 523002 Prakasam Dist. Srikakulam AO 8008104624 ao_eseva Collectorate
10 MeeSeva _sklm@a Office,
Srikakulam- p.gov.in 532001 Visakhapatna AO 8008104625 ao_eseva Superindent, m MeeSeva _vspm@ D-Section,
11 ap.gov.in Collector's Office, Visakhapatnam Vizianagaram AO 8008104626 ao_eseva K.V.Ramanam MeeSeva _vznm@ urthy, ap.gov.in Superintendent
d, D- 12
Section,
Collector Officer, Vizianagaram.
West AO 8008104628 Ao_esev Eseva Data 13 Godavari MeeSeva a_wgd@ Center, West
ap.gov.in Godavari.
X. The monthly remuneration received by each of its officers and employees, including the system of compensation as provided in its regulations.
a) Payments of salaries from Government Treasury
S.No Name Sri/Smt Designation Office in which working
Gross salary for the month Rs.
1 Dr. B.Sundar, IFS Director ESD(MeeSeva) 1,60,425/-
2 Sk.Jafarunnisa begum Sr. Asst. ESD(MeeSeva) 48,321/-
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b) Payments of salaries from MeeSeva funds to deputated employees and Consultants
S Office in
Gross . Name salary for
Designation which N Sri/Smt the month working o Rs.
1 V.Muthu Deputy
Ramaswamy Director ESD(MeeSeva) 1,93,702/- (on deputation from (Tech)
APTS)
c) Payments of salaries to Outsourcing Employees from MeeSeva funds
Sl.No Name of the Out sourcing Agency Gross salary for the month of August 2018
Rs.
1 M/s. Jyothi Computers Services 7,40,549/-
xi. Budget Allocated to each office agency, indicating the particulars of all plans, proposed expenditures and reports on disbursement made
BUDGET RELEASED AND EXPENDITURE DETAILS AS ON 31.08.18
Sl.No Head of Account
Budget allotted for
the year 2018-19
Budget released for 1st & 2nd
Qtr. Expenditure
(Rs.) Balance
(Rs.)
Revenue
1 010-Salaries 6655000 3327500 1116520 2210980
2 110 /111 - Traveling allowance 15000 7500 0 7500
3
130/131-Service Postage, Telegram and Telephone charges 50000 25000 20000 5000
4 130/132-Other office expenses 281000 140500 59310 81190
5 130/133-Water and Elecricity charges 165000 82500 30633 51867
6 134-Hiring of Private vehicles 840000 420000 0 420000
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7 140-Rents, Rates and Taxes 1208000 604000 572005 31995
8 280/284-Other Payments 30000000 15000000 7330200 7669800
Capital 0
9 520/521-Purchases 1000000 500000 0 500000
Total: 40214000 20107000 9128668 10978332
11 xii. The manner of execution of subsidy programmes including the amount allocated
and the details of beneficiaries of such programmes.
No subsidy programmes connection with any benefit is entrusted to the
department.
xiii. Particulars of recipients of concessions, permits or authorizations granted by it
Nil
xiv. Details in respect of the information, available to or held by it, reduced in an
electronic form
Websites:
1. http://www.ap.meeseva.gov.in 2. http://www.eseva.ap.gov.in 3. http://www.esevaonline.ap.gov.in 4. http://www.meekosam.ap.gov.in
xv. The particulars of facilities available to citizens for obtaining information, including working hours of library or reading room, if maintained for public use .
S. Facility Description Details of No Information
made available 1 Information Parishkaram Call Centre 1100 Toll Free
Counter for BSNL and 18004254440 for mobile users 2 Notice In all eSeva Centers The name of
Board the Services provided by MeeSeva 3 Websites 1.http://www.ap.meeseva.gov.in Information
regarding 2.http://www.esevaonline.ap.gov.in citizen services
3.http://www.meekosam.ap.gov.in
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xvi. The names, designation and the particulars of the public information officers
Contact information about the Public Information Officer and Appellate Authority for the public
Authority as follows
S.No Name Sri/Smt Designation Office Address
1 Sri .Dr. B.Sundar, IFS Director & Appellate Authority
O/o. The Director, ESD (MeeSeva), D.No:48-9-2/1, Vishnu Nagar, Gunadala, Vijayawada-520004, Andhra Pradesh-India
2 Sri .V.Muthu Ramaswamy
Dy.Director (Technical) & Public Information Officer
xvii. Such other information as may be prescribed and thereafter update these publications every year
The information in respect of the item (xiv) will be made available for the period
from 1-10-2005 onwards.
Sd/-------- Director & Appellate Authority
