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7/27/2019 77 72HourEmergencyBrochure Eng 0112
1/12
7/27/2019 77 72HourEmergencyBrochure Eng 0112
2/12SAN FRANCISCO DEPARTMENT OF EMERGENCY MANAGEMENT
BEFORE DISASTER STRIKES
Steps to Pan and Prepare or Any Disaster
Assembleemergencykits.(SeeBasicEmergencySupplies.)
Keepcopiesofimportantdocuments(passport,driver
license,socialsecuritycard,marriagelicense,will,deeds,
nancialstatements,etc.)inanoffsitelocationsuchasa
safetydepositbox.Tofacilitateinsurancerecovery,include
aninventoryofyourvaluableswithphotographsorvideo.
Learnhowandwhentoshutoffyourutilities.(SeeUtilities.)
Discussallpossibleexitroutesfromeachroom,buildingand
neighborhood.Ensurethatyourfamilyhasatleasttwoexits
fromeach.
Decidewhereyouwillreuniteafteradisaster.Choosetwo
places,oneoutsideyourhomeandanotheroutsideyourneighborhood,likeaparkorotheropenarea.
ConductemergencydrillsandpracticeDROP,COVERand
HOLDatleastonceeverysixmonths.
Alwayskeepyourcarsgastankatleasthalffull.
Steps to Make Yor Home Sae
Besureyourhomesstreetnumberisvisiblefromthestreet,
soemergencyvehiclescanndyou.
Inyourhome,installatleastonesmokealarmoutside
ofeachsleepingareaandoneadditionalalarmoneachadditionallivinglevel,includingthebasement.Ifhallwaysare
longerthan40feetbetweenthesleepingandlivingareas,
usetwosmokealarms.Testeverysixmonthsandreplace
batteriesonceeachyear.
KeepatleastoneABCtypereextinguisheroneachlevel
ofyourhome.Learnhowandwhentousethem.Checkthe
pressuregaugesannuallytoensuretheyarefullycharged.
Keephallwaysandexitsclearforeasyevacuation.Ensure
thatallwindowsafetybarshaveemergencyreleases.
Ensurethatvaluableelectronicsandtall,largeorheavy
furnishingsinyourhomeareequippedwithearthquake
straps,availableatmosthardwarestores.Moveheavy
objectstolowershelvesandinstallcabinetdoorlatches.
Californialawrequiresyourwaterheaterbeproperlybraced
soitwonttipoverinanearthquake.
Ifyourwaterheaterisntequippedwithaexiblesupplyline,
contactalicensedplumbertoinstallone.
Storehazardouschemicals(e.g.gasoline,bleach,paint
thinners)awayfromopenamesandsecurethemtoprevent
spills.
Basic Emergency Sppies
Youcanbuypre-madedisasterkitsfromarangeofsources,or
youcanassembleoneyourselfusingitemsyoualreadyown.
Eitherway,makesuretofamiliarizeyourselfwithyourkits
contentsandtoreplaceanyperishableitemsbeforetheyexpire
DivideyouremergencysuppliesintoaHouseholdDisasterKittoshareathomeandpersonalGo-bagsforindividual
familymembersincaseofevacuation.
StoreyourHouseholdDisasterKitinaplacethatwillstillbe
accessibleifyourhomeisdamagedandunsafetoenter(e.g.
abackyardshed).Ifthisisnotanoption,putitinaneasily
accessiblelocationinsideyourhome.
StoreyourhouseholdsGo-bagsinalocationthatiseasily
accessibleintheeventyoumustevacuateyourhome.
Hosehod Disaster Kit Checkist:
Ifyourhomeisstructurallysoundfollowingadisaster,your
HouseholdDisasterKitwillallowyoutoremaininplace,even
withoututilities.Putcontentsinawatertightcontainerthatyou
canmoveeasily(e.g.alargeplasticgarbagecanwithwheels).
Include:
Sanitationsupplies(e.g.towels,washcloths,unscented
bleachwitheyedropperandheavydutygarbagebags)
Flashlightsandbattery-operatedlanterns(withextra
batteries&bulbs)
Plates,utensilsandpapertowels,etc.
Cookingsupplies(manualcanopener,campstove,fuel,
lighter,pots,etc.)Itemstoprotectyoufromtheelements,(e.g.warmclothing,
raincoats,sleepingbags,mats,blankets,sturdyshoesanda
tentorheavy-dutysheetplastic)
Workgloves,goggles,crowbar,hammer,staplegun,
adjustablewrench
Go-bags:
EachhouseholdmembershouldhavehisorherownGo-bagas
apartoftheHouseholdDisasterKit.Go-bagsaredesignedfor
use:
Athome,soyoucanremaininplaceevenwithoututilities;
Ifyoumustevacuateyourhome;or
Ifyoucannotreturnhome.
Becauseyoumaybeawayfromhomewhendisasterstrikes,
youareadvisedtokeepaGo-bagatworkandinyourvehicle.
BEFORE DISASTER STRIKES
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Eery Go-bag shod incde:
Foodandwater(asmuchasyoucanpracticallycarry)
Portableradioandextrabatteries
Firstaidkitandhandbook
5-daysupplyofanymedicationsyoutakeregularlyanda
copyofyourprescriptions
Whistle(toalertrescuerstoyourlocation)
Personalhygienesupplies(includingtoiletpaper)
Emergencylighting(e.g.glowsticks,ashlight,headlamp)
andextrabatteries
Largegarbagebagsandpapertowels
Changeofclothingandahat
Sturdyshoes,incaseanevacuationrequireswalkinglong
distances
DustmaskPen,paperandtape
Cashinsmalldenominations
Copyofhealthinsurancecardanddriverlicenseor
identicationcard
Photosoffamilymembersforreunicationpurposes
Listofemergencycontactphonenumbers
More tips:
InchildrensGo-bags,includemedicalconsentforms,a
familyphotoforreunicationpurposesandafavoritetoy,
cardsorbook.
IncludearesandjumpercablesinyourvehiclesGo-bag.
RemembertomakeaGo-bagforyourpet!(SeeTipsforPet
Owners.)
Prepare to Commnicate Post-Disaster
Designateanout-of-areacontactpersonwhoisunlikelyto
beaffectedbythesamedisaster.Instructfamilymembers
insidetheaffectedareatocontactthispersonwiththeir
statusfollowingadisaster.Thispersonwillactasaliaison
betweenthefamilymembersaffectedbythedisasterand
otherswhoneedtobeinformedofyourfamilysstatus.
Keepatleastonestandardxedtelephoneinyourhome;
portablephonesrelyonelectricalpowerandwillnotwork
duringapoweroutage.
Displayemergencynumbersbesideeachtelephone.
Learnhowtouseyourmobilephonestextmessaging
feature.Textmessagingusesadifferentpartofthecell
networkanditmightbepossibletosendandreceivetext
messageswhenvoicechannelsformobilephonesandland
linesarejammed.
Registeryouremailaddressesandwirelessdevices(mobile
phones,pagersandPDAs)atAlertSF.org.Whenpossible,theCitywillsendtextalertsaboutpotentialhazardsand/orpost-
disasterinformation.Examplesincludetsunamiwarningsand
localdisastershelterlocations.
FOOD
Storeenoughfoodforeveryoneinyourfamilytolastforat eas
3 days.
Storefooditemsthatarefamiliar,ratherthanbuyingspecial
emergencyfood.
Consideranydietaryrestrictionsyoumayhave.
Idealfoodsdonotrequirerefrigerationorcooking
(e.g.cannedfruit,vegetables,peanutbutter,jam,low-salt
crackers,cookies,cereals,driedfruit,cannedsoupor
meats,juicesandnon-fatdrymilk).
Markarotationdateonanyfoodcontainerthatdoes
notalreadyhaveamanufacturersexpirationdateonthe
package.
Includebabyfood,formulaorotherspecialdietitemsforinfantsandseniors.
Storethefoodinairtight,pest-resistantcontainersinacool,
darkplace.
Mostcannedfoodscansafelybestoredforatleast18
months.Lowacidfoodslikemeatproducts,fruitsor
vegetableswillnormallylastatleast2years.Usedry
products,likeboxedcereal,crackers,cookies,driedmilk
ordriedfruitwithinsixmonths.
Donotconsumefoodfromcansthatshowanysignsof
deterioration(rustorbulging).
Afterapoweroutage,refrigeratedfoodwillstaycoldlongerifyoukeepthedoorclosed.Foodshouldgenerallybe
consumedwithin4hours.Foodinthefreezerwillnormally
remainsafefor2days.
7/27/2019 77 72HourEmergencyBrochure Eng 0112
4/12SAN FRANCISCO DEPARTMENT OF EMERGENCY MANAGEMENT
wATER
Inadisaster,watersuppliesmaybecutofforcontaminated.
Storeenoughwaterforeveryoneinyourfamilytolastforat
east 3 days. Storeonegallonofwaterperperson,perday.Thisamount
willbeadequateforgeneraldrinkingpurposes.Threegallons
perpersonperdaywillgiveyouenoughtocookandfor
limitedpersonalhygiene.Remembertoplanforyourpets.
I yo store tap ater:
Tapwaterfromamunicipalwatersystemcanbesafely
storedwithoutadditionaltreatment.
Storewaterinfoodgradeplasticcontainers,suchasclean
2-litersoftdrinkbottles.(1gallon=approx.4liters.)Heavy
duty,reusableplasticwatercontainersarealsoavailableat
sportinggoodsstores.
Emptymilkbottlesarenotrecommendedbecausetheirlids
donotsealwellandbottlesmaydevelopleaks.
Replacewateratleastonceeverysixmonths.
I yo by commerciay botted spring or drinking
ater:
Keepwaterinitsoriginalcontainer,anddontre-storea
bottleonceitsbeenopened.
Labelbottleswiththeirreplacementdate,andstoreinacool,
darkplace.
Replacewateratleastonceeachyearifbottlesarenot
markedwiththemanufacturersexpirationdate.
Treating water ater Disaster:
Ifyourunoutofstoreddrinkingwater,strainandtreatwater
fromyourwaterheaterorthetoiletreservoirtank(exceptifyou
usetoilettankcleaners).Youcannotdrinkswimmingpoolor
spawater,butyoucanuseitforushingtoiletsorwashing.
Treatment Process:
Beginbystraininganylargeparticlesofdirtbypouringthe
waterthroughacoupleoflayersofpapertowelsorcleancloth.
Next,purifythewateroneoftwoways:
Boi
bringtoarollingboilandmaintainfor3-5minutes.Afterthewatercools,pouritbackandforthbetweentwo
cleancontainerstoaddoxygenback;thiswillimproveits
taste.
DisinectIfthewaterisclear,add8drops(1/8teaspoon)
ofbleachpergallonofwater.Ifitiscloudy,add16drops
(1/4teaspoon)pergallon.Makesureyouareusingregular
bleach5.25%percentsodiumhypochloriteratherthan
theultraorcolorsafebleaches.Shakeorstir,thenlet
stand30minutes.Aslightchlorinetasteandsmellisnormal.
San Francisco Pbic utiities Commission:
.sater.org or ca 3-1-1.
uTIlITIES
Gas
Naturalgasleakscancauseresandexplosionsinsidea
building.
Ifyousmellgas,heargasescaping,seeabrokengasline,
orifyoususpectaleak,shutoffthemainvalveandopenall
windowsanddoors.
Ifyoususpectaleak,neverusecandlesormatches,anddo
notturnonelectricalswitchesorappliances.
Identifythemainshutoffvalve,locatedonthegasline
comingintothemaingasmeter.Thisisusuallyonthe
exteriorofyourhomeorbuilding,orinanexternalcloset.
Yor main ae may ook ike this:
Toturngasoff,givethevalveaquarterturnineither
direction.Whenthelevercrossesthedirectionofthepipe
(seebelow)thegasisoff.
Keepacrescentwrenchorgasshut-offtoolnearbytoturnthelever.
Onceyouturnoffthegas,neverattempttoturnitbackon
yourself.Waitforyourutilitycompanytodoit,butbeaware
thatitmaytakeseveraldaysforittobeturnedbackon.
BEFORE DISASTER STRIKES
ON OFF
Gas Meter
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Eectricity
Electrocutioncanresultfromdirectcontactwithlivewiresor
anythingthathasbeenenergizedbythesewires.
Locateyourhomesmainelectricswitch,whichisnormally
inthegarageoroutdoors,wherethepowerlinesenterthe
home.Thepanelboxmayhaveaipswitchorpullhandleon
alargecircuitbreaker.
Shutoffelectricitywhen:
Arcingorburningoccursinelectricaldevices.
Thereisareorsignicantwaterleak.
Yousmellburninginsulation.
Theareaaroundswitchesorplugsisblackenedand/
orhottothetouch.
Acompletepowerlossisaccompaniedbythesmell
ofburningmaterial.
waterAfteramajorearthquake,shutoffwateratthehousetoprotect
thewaterinyourwaterheater,toilettanks,andhousepipes.
Crackedpipesmayallowcontaminantsintothewatersupply.
Inaddition,waterleakscancreatepropertydamageand
electrocutionhazards.
Thewatershutoffisusuallylocatedinthebasement,garage
orwherethewaterlineentersthehome.Thewatershutoffis
locatedonariserpipeandisusuallyaredoryellowwheel.
Turnwheelclockwisetoshutoff.
Ifyouneedtoaccesswaterinyourwaterheater,lookfora
drainlineonthebottomofthewaterheater.
Seer Serice
AdisasterthatdisruptsallorpartoftheCityswaterand/or
sewerlinescouldaffectthewayyoudealwithhumanwaste.
Ifthereisnowatertoyourtoilet,butthesewerlinesare
intact,pour3-5gallonsofwaterintothetoiletbowltoush.
Youmayuseseawater,bath,laundryorpoolwater.
Ifyoususpectdamagetoyourhomeswaterlines,doNOT
ushthetoilet.Turnoffwateratthehousesocontaminated
waterdoesnotenteryourwatersystem.
Ifsewerlinesarebroken,linethebowlwithdouble-bagged
plasticgarbagebagstocollecthumanwaste.Beforediscardingthebag,addasmallamountofbleach;thenseal
thebagandplaceinatightlycoveredcontainer,awayfrom
people.
Ifthetoiletisunusable,useasturdybucketwithatighttting
lid,andlineitwithadouble-baggedplasticgarbagebag.
PG&E: (800) 743-5000 or .pge.com
San Francisco Pbic utiities Commission:
.sater.org or ca 3-1-1
GETTING INvOlvED
Gettoknowyourneighbors.Findoutifanyonehasspecialized
equipment,likeapowergenerator,orexpertisesuchasmedica
knowledge,thatmighthelpinacrisis.Identifyneighborswhomightneedassistanceafteradisaster.Makearrangementswith
yourneighborstocheckoneachothershomeorpetsifoneof
youisawaywhenadisasterstrikes.
Additionaltrainingandresources:
JointheSFFireDepartmentsNeighborhoodEmergency
ResponseTeam(NERT)andgetfreetrainingonhowtohelp
yourselfandyourneighborsafteradisaster:(415) 970-2022
or .sgo.org/sdnert
Takepreparednessand/orsafetyclasseswiththeAmerican
RedCross,BayAreaChapter:(415) 427-8077 or
.redcrossbayarea.org
ContactTheVolunteerCentertondouthowtohelpintimes
ofdisaster:(415) 982-8999 or .theonteercenter.net
BecomeavolunteerHamradiooperatorwiththeAuxiliary
CommunicationServices(ACS):(415) 558-2717 or
.sgo.org/acs
SetupyourownNeighborhoodWatchgroupthoughSF
SAFE:(415) 553-1984 or .ssae.org
7/27/2019 77 72HourEmergencyBrochure Eng 0112
6/12SAN FRANCISCO DEPARTMENT OF EMERGENCY MANAGEMENT
TIPS FOR SENIORS AND
PERSONS wITH DISABIlITIES
Set p a Persona Spport Netork:Designatesomeone
tocheckonyouinanemergencyandtohelpwithevacuation
orsheltering-in-place.
Prepare and carry ith yo an emergency heath
inormation card: Carryinghealthinformationwithyouwill
helptocommunicatetorescuerswhattheyneedtoknow
aboutyouiftheyndyouunconsciousorincoherent,orif
theyneedtoquicklyhelpevacuateyou.Includeinformation
aboutyourmedications,adaptiveequipment,bloodtype,
allergiesandsensitivities,insurancenumbers,immunization
dates,communicationdifcultiesandpreferredtreatment,
aswellascontactinformationforyourhealthproviders,
personalsupportnetworkandemergencycontacts.
Persona Care Assistance:Ifyoureceiveassistancefrom
ahomehealthcareagencyorin-homesupportprovider,ndouthowtheproviderwillrespondinanemergency.
Designatebackuporalternativeprovidersthatyoucan
contactinanemergency.
For Persons using a wheechair:Planforhowyouwill
evacuateinanemergencyanddiscussitwithyourPersonal
SupportNetwork.Ifyouuseamotorizedwheelchair,havea
manualwheelchairasabackup.
For Persons ho are Bind or visay Impaired:Keepan
extracollapsiblecanebyyourbed.Attachawhistletothe
cane;useitifyouneedtoattractattention.Exercisecaution
whenmovingaroundafteranearthquake;itemsmayfalland
blockpathsthatarenormallyunobstructed.
For Persons ho are Hearing Impaired:Keepextra
batteriesforyourhearingaidswithemergencysupplies.
Considerstoringyourhearingaidsinacontainerattachedto
yournightstandorbedpost,soyoucanlocatethemquickly
afteradisaster.
For persons ith Commnication Disabiities: Determine
howyouwillcommunicatewithemergencypersonnelif
youdonothaveyourcommunicationdevices.Storepaper,
writingmaterials,copiesofawordorletterboardandpre-
printedkeyphrasesspecictoanticipatedemergenciesin
allyouremergencykits,yourwallet,purse,etc.
Additiona recommendat ions aaiabe at:
.prepareno.org
TIPS FOR PARENTS
Includeyourchildreninpreparingforanemergencysothatthey
knowwhattodoandhowtogethelpfollowingadisaster.
Provideyourchildrenwithemergencycontactnumbersand
teachthemhowtocall9-1-1.
Warnyourchildrennevertotouchwiresthatarehangingon
polesorlyingontheground.
Tellyourchildrentoleavethebuildingiftheysmellgas.
Practiceskillsbyincludingyourchildreninemergencydrills
andevacuation/reunicationplanning.(SeeStepstoPlan
andPrepareforAnyDisaster.)
Makearrangementstohaveyourchildrenpickedupfrom
schoolordaycareifyouareunabletodoso.
Regularlyupdateyourchildsschoolwithcurrentinformationregardingemergencycontactsandpersonsauthorizedto
pickupyourchildfromschool.
Learntheemergencyplansandpoliciesatyourchilds
schoolordaycarefacility.
SPECIAl NEEDS POPulATIONS
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TIPS FOR PET OwNERS
Pan
Keepacollar,currentlicenseandup-todateIDtagsonyour
petatalltimes.Considerhavingyourpetmicrochipped.
Makesureyourpetiscomfortablebeinghandledandisused
tobeinginanappropriatecarrier,boxorcagefortransport.
Keepanupdatedlistoftrustedneighborswhocouldassist
youranimalsincaseofanemergency.
Tightenandsecurelatchesonbirdcages.Fastendown
aquariumsonlowstandsortables.
Kit
MakeaGo-bagforeachpet.Include:
Sturdyleashesand/orcarriersfortransport.Apillowcaseis
agoodoptionfortransportingcatsandothersmallanimals.
Muzzlesfordogs
Food,potablewaterandmedicineforat east one eek
Non-spillbowls,manualcanopenerandplasticlid
Plasticbags,litterboxandlitter
Currentphotosofyourpet,forreunicationpurposes
Namesandphonenumbersofyouremergencycontact,local
emergencyveterinaryhospitalsandanimalshelters
Immunizationrecordsandinformationonanymedical
conditionsand/orbehaviorproblems
PetFirst-Aidkitandhandbook
Portablefencingorbabygates
Respond
Rememberthatanimalsreactdifferentlyunderstress.The
mosttrustworthypetsmaypanic,hideandtrytoescape
orevenbiteorscratch.Outsideyourhomeandinthecar,
keepdogssecurelyleashedandtransportcatsincarriersor
pillowcases.
Ifyourpetislost,contactthenearestanimalsheltertoreport
yourpetmissingassoonaspossible.Whenitissafe,returntoyourneighborhoodtosearchanddistributeLostPet
posters.
Eacation:
Doyourbesttolocateallyouranimalsandkeepthemwithyou.
Ifyoumustevacuatetoadisastershelter,beawarethatshelter
willonlyallowserviceanimalsforpersonswithdisabilities.In
alarge-scaledisaster,animalshelterswillbesetupinclose
proximitytohumanshelterswhenpossible.AnimalCareand
Controls(ACC)facilityat15thandHarrisonwillbeananimal
shelteringresource.
Ifyoumustleaveyourpetsbehind:
Informanimalrescueworkersofyourpetsstatus:Onyour
frontdoororinahighlyvisiblewindow,usechalk,paint
ormarkertowritethenumberandtypesofpetsinyour
residence.Includetheirlocationinyourhomeandthedate
thatyouevacuated.
Leaveplentyofwaterinalarge,opencontainerthatcannot
betippedover.
Leaveplentyoffoodintimedfeederstopreventyourpet
fromovereating.
Donottieupyourpetinyourhome.
Anima Care and Contro: ca 3-1-1
San Francisco Disaster Preparedness Coaition or
Animas: .sdpca.net
7/27/2019 77 72HourEmergencyBrochure Eng 0112
8/12SAN FRANCISCO DEPARTMENT OF EMERGENCY MANAGEMENT
EARTHquAKE
I yo are indoors hen shaking starts:
DROP,COVERANDHOLDON.Ifyouarenotnearastrong
tableordesk,droptotheooragainstaninteriorwallandcoveryourheadandneckwithyourarms.
Avoidwindows,hangingobjects,mirrors,tallfurniture,large
appliancesandcabinetslledwithheavyobjects.
Ifyouareinside,remainindoorsduringtheearthquake.
Ifyouareinbedatthetimeoftheearthquake,staythereand
coveryourheadwithapillow.
Inhigh-risebuildings,beawarethattherealarmsand/or
sprinklersmayactivate.
Ifyouuseawheelchair,lockthewheelsandcoveryourhead
I yo are otdoors hen shaking starts:
Movetoaclearareaifyoucanwalksafely.Avoidpower
lines,buildingsandtrees.
Ifyouredriving,pulltothesideoftheroadandstop.Avoid
stoppingunderoverheadhazards(e.g.bridges,overpasses,
powerlinesorlargeoverheadsigns).
Ifyouareonthebeachoranotherlow-lyingareacloseto
theoceanorbay,youcouldbeinthepathofatsunami.(See
Tsunami.)
Once the earthake stops:
Checkthosearoundyouforinjuries;providerstaid.Donot
moveseriouslyinjuredpersonsunlesstheyareinimmediatedanger.Keepthemwarmwithblanketsoradditionalclothing
Evacuatebuildingsusingstairs;avoidelevators.
Checkaroundyoufordangerousconditions,suchasres,
downedpowerlines,gasleaksandstructuraldamage.
Ifyouhavereextinguishersandaretrainedtousethem,put
outsmallresimmediately.
Avoidbrokenglass.
Useextremecautionaroundspilledhazardousmaterials,
suchasbleach,lye,gardenchemicals,paint,gasolineor
otherammableliquids.Whenindoubt,leavethearea. Replacephonesthatmayhaveshakenfromtheircradles.
I yo are trapped in debris:
Moveaslittleaspossiblesothatyoudontkickupdust.
Coveryournoseandmouthwithahandkerchieforclothing.
Taponapipeorwallsothatrescuerscanhearwhereyou
are.Useawhistleifoneisavailable.Shoutonlyasalast
resort.
wHEN DISASTER STRIKES
IN ANY DISASTER
Whateveryoudo,staycalm.STOPwhatyouaredoing.LOOKaroundyouandcarefullyassessthesituation.LISTENfor
instructionsbytuningintoaradionewssource,likeKCBS740
AM.
Foryourownprotection,cooperatefullywithpublicsafety
ofcialsandkeepthestreetsclearforemergencyvehicles.
Donotuseyourphoneexceptinlife-threateningsituations.
Visuallyinspectyourbuildingsstructuralintegrity.Ifthereis
majordamagetothewallsorroof,evacuatethestructure.
Usingaashlight,inspectyourbuildingforgasandwater
leaks,brokenelectricalwiringorsewagelines.Ifthereis
damage,turntheutilityoffatthesource.(SeeUtilities.)
At12nooneveryTuesday,SanFranciscoteststheOutdoor
WarningSystem,comprisedof77sirensthroughouttheCity.
Ifyouhearthesewarningsirenscontinuouslyatanyother
time,tunetoradiostationKCBS740AMforemergency
informationbroadcasts.
Considerchangingthevoicemailmessageonyourphonesto
includeyourfamilysstatus.Ifyourlovedonescantgetacall
throughtoyou,theymaystillbeabletohearyouroutgoing
message.
wHEN TO CAll 9-1-1
Call9-1-1torequestemergencymedical,policeorrehelp.
Duringmajordisasters,9-1-1maybeoodedwithcalls.Be
preparedtowait.
Bereadytoanswerquestionsfrom9-1-1operators.Stayon
thelineuntiltheoperatorhangsup.
For non-emergency sitations, ca 3-1-1.
PG&E: (800) 743-5000
Menta Heath Assistance: (888) 246-3333, (415) 255-3737or .sdph.org
wHEN DISASTER STRIKES
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TSuNAMI
Atsunamiisaseriesofwavescreatedbyasudden,signicant
displacementoftheoceanoor.Theycanbegeneratedbyan
underwaterearthquakeorlandslide.
Tsunamiwavesmaybegeneratedbyaneventthousandsof
milesaway(DistantSource)andtakeseveralhourstoreach
ourcoast.Theymayalsobegeneratedlocally(LocalSource)
andarriveinaslittleas10-15minutes,beforethereistimefor
anofcialwarningfromlocalemergencynoticationsystems.
ExpertshavedeterminedthataLocalSourcetsunamithat
producessignicantdamageisextremelyunlikelytooccurin
SanFrancisco.
Ho might a tsnami aect San Francisco?
TheCityswesterntsunamiinundationzonerunsalong
thePaciccoast.Ifatsunamishouldoccur,peopleinthe
inundationzoneareatriskofdrowning.
Ho i I kno i a tsnami is approaching?
OutdoorPublicWarningSystemsirenswillsoundforve
minutes.
AlertSF,NOAAWeatherRadiosandEmergencyAlertSystem
broadcastswillalsobeusedtonotifythepublicofpotential
tsunamis.
Intheeventofanyoftheabove,tuneyourradiotoKCBS740
AMorotherlocalstationforinformationfromemergency
ofcials.
I yo are on or near the beach and obsere the ater
receding in an nsay rapid manner, immediatey
eacate eastard to higher grondeen i no ofcia
arning has been issed.
when eacating the estern inndation area:
Walktohighergroundbytravelingeastward,uphilltoward
SunsetBoulevard;
Bringyourpetsinacarrieroronaleash;
Offerassistancetopersonswhoaremobilityimpaired;
Takeonlynecessaryitems(keys,wallet,ID,mobilephone,
appropriateouterwear); Waitfortheallclearmessagebeforereturningtolow-lying
areas.Tsunamiwavescancontinuetoarriveforseveral
hoursaftertheinitialwaveandsometimesmaybespaced
anhourormoreapart.
visit .72hors.org/tsnami to ie a map o the
estern tsnami inndation zone.
FIRE
Ifyoursmokealarmgoesofforyouseeare:
Remaincalmandgetout.
Ifyouseesmokeunderthedoor,ndanotherwayout.
Feelthedoorwiththebackofyourhandbeforeyouopenit.
Ifitishot,ndanotherwayout.
Droptotheoortoavoidsmokeandfumes.Crawltosafety.
Ifyourclothescatchonre,STOPwhereyouare,DROPto
thegroundandROLLoverandovertosmothertheames.
Call9-1-1fromasafelocation.
Ifyouaretrappedinaburningbuilding,staynearawindow
andclosetotheoor.Ifpossible,signalforhelp.
Donotgobackinsidethebuildingunlessinstructedthatissafetodoso.
SEvERE STORMS
AND FlOODING
Severestormscancauselandslidesorooding.Avoidlower
elevationstreets,drainagechannelsandotherareasthatmay
ood.
Ifoodingislikely,andtimepermits,movevaluable
householdpossessionstotheupperoorsofyourhome.
Ifwaterhasenteredagarageorbasement,donotwalk
throughit.
Donotwalkthroughmovingwater.Sixinchesofmoving
watercanmakeyoufall.Ifyoumustwalkinwater,walk
wherethewaterisnotmoving.Useasticktocheckthe
rmnessofthegroundinfrontofyou.
Donotdriveintooodedareas.Ifoodwatersrisearound
yourcar,abandonthecarandmovetohighergroundifyou
candososafely.Youandthevehiclecanbequicklyswept
away.
Stayclearofwaterthatisincontactwithdownedpowerlines.
Donotallowchildrentoplayaroundhighwater,stormdrains
oranyoodedareas.
Ifyouareaskedtoleaveyourproperty,shutoffelectric
circuits.Ifadvisedbyyourlocalutility,shutoffgasserviceas
well.(SeeUtilities).
Department o Pbic works:
ca 3-1-1 or .sgo.org/dp
7/27/2019 77 72HourEmergencyBrochure Eng 0112
10/12SAN FRANCISCO DEPARTMENT OF EMERGENCY MANAGEMENT
TERRORISM
Aterroristsprimaryobjectiveistocreatefear.Youcankeep
yourselfandyourfamilysafewithaccurateinformationand
basicemergencypreparedness.
Be Responsibe:
Beawareofyoursurroundings.Notethelocationof
emergencyexits,payphones,realarmsandre
extinguishers.Whateveryourlocation,considerthebest
meansofevacuation.
Reportsuspiciousobjects,vehiclesorpersonstopublic
safetyauthorities.
I There Is a Terrorist Attack or Threat :
Staycalm.
Bevigilant.Lookoutforsecondaryhazardssuchasfalling
debris,suspiciouspackagesorpersons.Reportany
concernstopublicsafetyauthorities.
Followtheinstructionsofemergencyservicepersonnel.
Avoidspreadingrumorsconrminformationwithacredible
source.
EvACuATION
Immediate risk:
Ifyousmellgasorsmoke,seere,orotherwisefearforyoursafety,evacuateimmediately.Onceyouareinasafelocation,
call9-1-1andreporttheincident.
Genera eacation orders:
Iflocalofcialsissueevacuationorders,usetheevacuation
routesandmethodsspecied.Carpoolwheneverpossible.If
timeallows:
Putonsturdyshoes,long-sleeveshirtsandpants.
Bringcarkeys,creditcards,roadmaps,mobilephone,
chargerandimportantphonenumbers.
BringyourGo-bags.(SeeGo-bags.)
Ifyouhaveapet,makesureitiswearingacollar,bringitina
petcarrierlabeledwithyournameandthepetsname.Bring
asmallamountoffood,medicationsandwaterforyourpet.
(SeeTipsforPetOwners.)
Lockyourhomeandshutoffthewaterandelectricity,but
leavegasonunlessinstructedotherwise.
Tellaneighborwhereyouaregoing.
Callyourout-of-areacontactperson.
Ifyourneighborhoodexperiencesapoweroutage:
Turnoffandunplugappliancesandcomputers.Leaveone
lightoninthehouseorbuildingtoindicatewhenpowerhas
beenrestored.
Avoidusingcandles,astheyarerehazards.
Donotuseagasstoveforheatingoroperategenerators
indoors(includingthegarage).Eitheractioncouldcause
carbonmonoxidepoisoning.
Ifatrafcsignalisnotworking,treatitasastopsign.
SeetheFoodsectiontolearnaboutfoodsafetywhenyour
refrigeratorspowerisoff.
PG&E: (800) 743-5000 or .pge.com
MASS TRANSIT EMERGENCIES
Masstransitsystemsmaybevulnerabletobothaccidentsand
terroristincidents.Masstransitcustomersshouldbeawareand
vigilant.Bewellinformedandknowyoursurroundings.
Reviewemergencyexitinformationonthevehicle.
Ifyouseesomething,saysomething!Reportallsuspicious
parcels,bagsorcontainerstothenearestpoliceofceror
transitemployee.Nevertouchasuspiciousobject.
Intheeventofanemergency,remaincalmandfollowthe
instructionsoftransitorrescuepersonnel.
WhenridingMUNI,neverleaveanundergroundstreetcar
unlessinstructedorassistedbytransitemployeesorrescue
personnel.Highvoltageelectricalsystemsthatpowerthe
carscanbeextremelydangerous.
Ifyouareinstructedtoevacuate,takeyourbelongings(but
leaveyourbicyclebehind).
IfyouareonaBARTtrain,usetheintercomattheendofthe
cartoreportyourconcernstothetrainoperator.Beprepared
togiveyourexactlocationandtheindividualnumberofthe
BARTcaryouareriding.
POwER OuTAGE
wHEN DISASTER STRIKES
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11/12www.72HOuRS.ORG
CONTAGIOuS DISEASE
EMERGENCIES
Acontagiousdiseaseemergencycouldaffectmanypeople,
causingmildillness,hospitalizationorinrarecases,death.
Tolearnaboutinfectiousdiseases,theCitysplansfordealingwiththemandhowtoprepareyourselfandyourfamilyforsuch
anemergency,call3-1-1orvisittheSanFranciscoDepartment
ofPublicHealthsCommunicableDiseaseControland
Preventionwebsite, .scdcp.org.
SHElTERING
Sheter-in-Pace
Ifthereisareleaseofhazardousmaterials,ofcialsmay
recommendthatyoushelter-in-place.
Goinsideimmediately.Shutallwindowsanddoors,including
thereplacedamper.
Turnoffairconditioning/heatingandventilationsystems.
Listentoyourradioforfurtherinstructions.
Remainindoorsuntillocalauthoritiestellyouitissafetogo
outside.
Disaster Sheters
Inanemergency,youshouldremainatyourhomeorworkplace
ifitissafetodoso,asthesewillprovideamorecomfortable
environmentifshelterisnecessary.Ifyourhomeorworkplaceisunsafeandyoudonothaveanalternative,evacuateto
emergencysheltersasdesignatedbylocalofcials.
Tellaneighbororfamilypointofcontactwhereyouare
going.
TakeyourGo-bagwithyoutotheshelter.(SeePersonal
Go-bags.)
Initially,emergencysheltersmaynotbeabletoprovidebasic
suppliesandmaterials.Considerbringingextraitems(e.g.
blanket,pillow,airmattress,towel,washcloth,diapers,food,
waterandsuppliesforinfants).
Provideforyourpet:AnimalCareandControlstaffmaybeavailableathumanshelterstohelpwithpetshelteringneeds.
(SeeTipsforPetOwners.)
For more inormation, ca 3-1-1
SanFranciscoDepartmentofEmergencyManagement
1011TurkSt.|SanFrancisco,CA94102|415.558.3800|TTY415.558.2709|sfdem.or
This project was supported by the U.S. Department of Homeland Security, Urban
Area Security Initiat ive grant funds.
facebook.com/SFDEM twitter.com/sf_emergency
7/27/2019 77 72HourEmergencyBrochure Eng 0112
12/12
HOUSEHOLDEMERGENCYINFORMATION
Keep this inormation in yor Go-bag.
visit 72hors.org or inormation on ho to prepare yor amiy or a disaster.
Date
Name
Date o Birth
Socia Secrity Nmber
Medica Inormation(medication,allergies,specialist
doctors,equipmentorsupplies)
work, Schoo or Other
Address & Teephone Nmber
Date
Name
Date o Birth
Socia Secrity Nmber
Medica Inormation(medication,allergies,specialist
doctors,equipmentorsupplies)
work, Schoo or Other
Address & Teephone Nmber
Name Teephone No. Poicy Nmber
Doctor/Medica Pan
Pharmacist
Medica Insrance
Homeoners/Renters Insrance
Name Phone#(Day) Phone#(Evening)
Name Phone#(Day) Phone#(Evening)
Nearhome(example:acrossthestreet) Outofneighborhood(example:park)
DesignateD Out-Of-area emergency cOntact
LOcaL emergency cOntact
HOuseHOLD emergency meeting PLaces
meDicaL & insurance infOrmatiOn