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Page 4 BUSLINE January/February 2012

JANuAry/FEbruAry 2012

Published byRankin Publishing, Inc.

www.buslinemag.comM A G A Z I N E

EDITORIAL & CORPORATE OFFICES

Rankin Publishing Co., Inc.Don Rankin and Linda Rankin, Publishers

204 E. Main Street • P.O. Box 130Arcola, IL 61910-0130, USA

Email: [email protected]: www.rankinpublishing.com(800) 598-8083 (U.S.) • (217) 268-4959

Fax: (217) 268-4815

Editorial: Harrell Kerkhoff, EditorRick Mullen, Associate Editor

Design: David Opdyke, Missy Larson

AdvertisingContact Kevin Kennedy @ 623-434-8959

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Don Rankin @ 800-598-8083Fax: 217-268-4815

Email: [email protected]

C A L E N D A R O F E V E N T SFEBRUARY 2012February 8-12

United Motorcoach Association Motorcoach

EXPO 2012Long Beach, CAInfo: 800-424-8262

February 26-29APTA Marketing & CommunicationsWorkshopMiami, FL

Info: 202-496-4800

MAY 2012May 6-9

APTA Bus & Paratransit Conference

Long Beach, CAInfo: 202-496-4845

May 20-25Community

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May 26-30Canadian Urban Transit

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September 30 - October 3APTA

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JANUARY 2013January 5-9American Bus

Association MarketplaceCharlotte, NC

Info: 800-283-2877

January 19-23United Motorcoach Association / NationalTour Association

Co-located ConventionsOrlando, FL

Info: 800-424-8262

Busline Magazine is published 6 times a year by Rankin Publishing, Inc., 204 E. Main, P.O. Box 130, Arcola, IL 61910-0130. Publisherassumes no liability whatsoever for content of any advertisement or editorial material contained herein. Copyright 2012 RankinPublishing, Inc. All rights reserved. No part of this publication may be reproduced or transmitted in any form without written consentof Rankin Publishing, Inc. Subscription Rates in United States: 6 issues $25. Single Copy rate: $10 including postage/handling;Buyer’s Guide $15 including postage/handling. International rates: 6 issue annual Air Mail Subscription $60 U.S. dollars net

RAPID RESPONSE.....................................Page 6INDUSTRY NEWS ...................................Page 34

ON THE COVER:MTR Western CEO H.S. Wright III, left, and COO Jeremy Butzlaff are shown next toone of the company’s Prevost coaches. MTR Western has enjoyed recent expansion.

See page 8.

IN THIS ISSUEMTR Western Serves Pacific NorthwestWith Diversified Tour & Travel Options ....8

With Travel Dependent & New Choice Riders

Transit Ridership Remains Strong ...................................20

UMA 2012 Motorcoach ExpoFebruary 8 – 12, Long Beach, CA, Convention Center ............................32

Busline’s Buyers Guide To Vehicle Lifts.........................................36

Busline’s Buyers Guide To Seating & Fabrics.................................39

CONTENTS

BuslineVehicle Showcase

MOTORCOACHES46 – 53




JANuAry/FEbruAry 2012

Published byRankin Publishing, Inc.

www.buslinemag.comM A G A Z I N E

Company Website Page # Company Website Page #

5 Star Specialty Programs www.5starsp.com 29

ABC Companies www.abc-companies.com 33

Aesys Inc. www.aesysinc.com 44

Alexander Dennis Inc. www.alexander-dennis.com 27

Amaya-Astron Seating www.amaya-astron.com.mx 19

Atlantic Detroit Diesel-Allison www.atlanticdda.com 26

Bauer Compressors www.bauercng.com 32

Bergen Auto Upholstery Co., Inc. www.bergenseat.com 41

Bitzer www.bitzerus.com 34

Budget Truck & Autobody www.budgettruckandauto.com 44

C.E. Niehoff www.ceniehoff.com 18

Chestnut Ridge Foam www.chestnutridgefoam.com 39

Detroit Diesel www.DetroitDiesel.com 15

Distinctive Systems www.distinctive-systems.com 28

eFleet www.eFleetServices.com 42

Euramtec/Prima America www.euramtec.com 30

Freightliner www.freightlinerchassis.com 3

Holdsworth Fabrics www.holdsworthfabrics.com 40

Imeco, Inc. www.groupeimeco.com 11

Lancer Insurance www.lancerinsurance.com 13

MAHA Lifts www.maha-usa.com 37

MCI (Motor Coach Industries) www.mcicoach.com 21

Midwest Bus Corporation www.midwestbus.com 22

Mile-X www.mile-x.com 43

Mohawk www.mohawklifts.com 38

Nissan Commercial Vehicles www.nissancommercialvehicles.com 9

Penntex Industries www.penntexusa.com 12

Prevost Car www.prevostcar.com 56

Protective Insurance Company www.protective insurance.com 23

REI (Radio Engineering Ind.) www.radioeng.com 5

Relational Bus Systems www.rbs2000.com 14

Rotary Lift www.rotarylift.com 31

Safety Step www.safetystep.net 45

SEFAC www.sefac.com 37

Service Insurance www.serviceins.com 45

Stertil-Koni www.stertil-koni.com 36

Sutrak www.sutrakusa.com 10

TEMSA www.temsa.com 25

TIB www.tibinsurance.com 24

Trans/Air Mfg. www.transairmfg.com 42

TriMark Corporation www.trimarkcorp.com 43

Turtle Top www.turtletop.com 2

UMA www.uma.org 54

Vanner Power www.vanner.com 16, 35

Volvo www.prevostcar.com 7

Willingham Inc. www.willinghaminc.com 17

Read or Download Complete Issues Of Busline Magazine Online At: www.buslinemag.com

Canada 418-883-3391

1 1 2:28 PM

UMA Motorcoach Expo Booth Numbers Current As Of 01/09/11, courtesy of www.motorcoachexpo.com.

Page 36 Page 39

Prevost ..................................................46Motor Coach Industries .......................48ABC Companies ...................................50

Temsa ....................................................52Setra ......................................................52BCI America..........................................53


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The company also provides set-route shuttletransportation, corporate transportation andtransportation for a number of large events. “For example, we recently provided travel for

the Pac-12 Football Championship Game. Thisincluded transportation for the game’s sponsor,Dr. Pepper, as well as the visiting team fromUCLA,” Butzlaff said. “From an athletic travelstandpoint, MTR Western has carved out a pret-ty good niche for itself in the Pacific Northwest.This is especially true with collegiate transporta-tion, including not only the various colleges anduniversities based in our locations, but also thoseinbound colleges and universities that are com-ing into this region to play. We have done a goodjob of making these teams happy and providingourselves with repeat customers.”Company officials, however, don’t necessari-

ly view MTR Western as a niche transportationprovider despite its involvement with specifictravel segments. Instead, providing overall solidcustomer service, which involves qualityemployees and equipment, remains its mainfocus. “We want to be known as a company that is

well rounded and good at everything it does,”Butzlaff said. “Our focus is to be one of thosecompanies where our customers can book a tripand know they will be taken care of — day inand day out.”

New Ownership Leads Company

MTR Western, which began operationsin 2003, was purchased in early 2011by H.S. Wright III. He is now the

company’s chief executive officer. Wright’sfamily is well known in Washington and the sur-rounding Pacific Northwest for heading variouslarge construction projects, including The SpaceNeedle in Seattle during the early 1960s. “The purchase of MTR Western was a natural

fit, rounding out a strong portfolio by the familybusiness in the hospitality industry,” Butzlaffsaid. “Since the purchase, the company haschanged and is as strong as it’s ever been. Weoperate in many of the same areas as the priorownership. Our headquarters is now locatedabout two blocks from The Space Needle in theLower Queen Anne section of Seattle.” Soon after the company was purchased,

Wright and Butzlaff visited with many of MTRWestern’s employees and were impressed withtheir dedication to the transportation industry. “The one thing that was apparent was the level

of dedication and loyalty that these employeeshad for the company. They really believed in the


MTR Western Serves Pacific Northwest

With Diversified Tour & Travel Options

By Harrell Kerkhoff Busline Magazine Editor

Modern equipment, new ownership, business expansion and a continuedphilosophy of providing solid customer service are key elements driving thesuccess of MTR Western, a motorcoach company serving the PacificNorthwest from seven locations in the United States and Canada. Headquartered in Seattle, WA, MTR Western currently has a fleet of 95

revenue-generating vehicles and approximately 170 employees. Along withits main office and yard in two separate Seattle locations, the company alsohas facilities in Calgary, AB; Vancouver, BC; Portland, Eugene andMedford, OR; and San Francisco, CA. “We consider ourselves a diverse transportation company considering all

of our operating regions,” MTR Western Chief Operating Officer JeremyButzlaff said. “Our company’s three main travel segments are tour and trav-el, such as over-the-road type work; athletic transportation for both colle-giate and professional teams; and per capita sightseeing, particularly in SanFrancisco and Seattle.”



1 1 14:55

company and our product. I had never seen thattype of company loyalty,” Butzlaff said. “Thisremains the key to our success — the work thatour people do. I feel we have some of the bestdrivers, mechanics and other staff members inthe business. This has helped us develop a strongrapport with clients. These staff members havedone a phenomenal job during the past eightyears of promoting the company name and rep-resenting our brand.”This employee base has also helped MTR

Western with its No. 1 goal of maintaining astrong safety record, which Butzlaff said hascontinued through the ownership change. “Safety is paramount to everything we do,

making sure that our vehicles are maintainedproperly and that the passengers have thesafest ride possible,” he said. Keeping equipment up-to-date and well main-

tained not only helps the company build upon itssafety record but also attracts both new and cur-rent customers with added curb appeal. Amongthe company’s fleet of vehicles are approximate-ly 60 Prevost motorcoaches, used in a variety of

applications in both Canada and the UnitedStates.“Our relationship with Prevost has been out-

standing. Prevost has been very supportivethrough our ownership change and the companyis great to work with,” Butzlaff said. “In thisindustry it’s important to have strong partners,whether it’s other motorcoach companies or sup-pliers. You need partners to survive. Prevost hasplayed an important role in helping us throughour recent transition of new ownership, and weare looking forward to a long relationship withthe supplier.”Along with providing vehicles with strong

curb appeal, officials at MTR Western have usedgreen technology as a way to attract customers.This comes in the wake of more corporate clientshaving to meet certain mandates in an effort to beas environmentally friendly as possible. “I think we are doing a pretty good job with

our environmental focus. It’s a huge initiative,especially being in the Pacific Northwest. Thisarea is a little bit more progressive, especiallyin northern California. It can make conduct-ing business more challenging at times, butit’s also paramount to what we do,” he said. He added MTR Western strives to be a good

corporate and environmental citizen. “For example, our office in Seattle is located

in a LEED (Leadership in Energy andEnvironmental Design) building,” Butzlaff

said. LEED is an internationally-recognizedgreen building certification system developed bythe U.S. Green Building Council.MTR Western also has recycling programs in

place at each of its facilities, and the companyuses the latest in clean diesel engine technologywith its fleet. “It’s essential to both our corporate success

and corporate clients that we have the latestand greatest in terms of environmentallyfriendly vehicles,” Butzlaff said. “As part of ouremployee training, meanwhile, drivers are taughtabout fuel conservation, the importance of idlereduction and using environmentally friendlychemicals when washing vehicles. “Being a company that is heavily focused on

tourism, we want to protect those areas whereour customers are visiting. It’s our backyard, andwe have to do everything we can to make surethese areas remain healthy for people to see andplay in years from now.”Along with meeting various environmental

initiatives, there are other ways to attract today’stransportation customers. This includes usingmotorcoaches that feature the latest in amenities. “Everyone is very connected today and

wants the opportunity to charge cell phonesand cameras while on a motorcoach. Givingpeople the ability to stay electronically con-nected is huge,” Butzlaff said. “From a safetystandpoint, using onboard cameras is also key for


MTR Western company representatives, shown

on page 8, include, left to right, Carrie Randal,

Alesa Cullens, Amanda Emery, Sean Bolin,

Jeremy Butzlaff, Kijana Liu, Duane Church,

Justin Dennison, Carol Schleiffers,

Susan Rozewski and Howard Wright.


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us in terms of helping protect the company anddrivers. Also, new engine technology with ourPrevosts has helped increase fuel savings. That isa game changer with fuel prices going up. Newengine technology has been fantastic.“I don’t think the average customer quite

understands all the complexities and nuancesthat come with these new motorcoaches and howadvanced they really are today. From a consumerstandpoint, customers want their motorcoachesclean, safe and reliable. It’s often all about clean-liness with customers and being able to walkinside the vehicle and have it feel inviting.”Butzlaff admits that keeping a vehicle as large

as a 40- to 45-foot motorcoach clean for everytrip is not a simple task. This is a challenge thatMTR Western, and every quality motorcoach

company, constantly works on.“It’s one of the hardest aspects of the business

to do well and efficiently. It’s often overlookedas the general public doesn’t always understandhow difficult it is to keep these vehicles in topshape given the number of people who are onand off them on a daily basis,” he said. Butzlaff credit’s MTR Western’s employees,

including drivers, with helping share the load ofcleaning the company’s vehicles. “We don’t have wash crews in place at every

one of our locations. During over-the-road trips,therefore, it's often up to the drivers to keep thesevehicles clean,” he said. “Our drivers can spendan inordinate amount of time maintaining theirvehicles and making sure they look good. I wasastounded the first time I saw what our drivers

did to keep their vehicles clean and how they didit, just from a pride factor. I was incredibly proudmyself, and happy.”

The Great Northwest

From the sites and sounds of San Franciscoto the vastness of the Canadian Rockies,the service region of MTR Western is

both immense and breathtaking. Throw in suchnatural attractions as the Oregon coast, Mt.Rainier and Puget Sound — along with wellknown cities including Portland, Seattle andVancouver — and it’s easy to see why this part ofthe world is very attractive to both tourists andresidents alike. “Obviously I’m a bit biased, having grown up

in Washington, but I think motorcoach travel is a

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great fit for the Pacific Northwest,” Butzlaff said.“First of all, it’s one of the most beautiful areasin all of North America. This brings with it a fairnumber of tourists, and tourism supports one ofour larger travel segments. There are a lot of peo-ple who also have chosen to live in this region.”Another advantage is the prosperous nature of

many local economies in the Pacific Northwest,including those in northern California. “Everyone has been affected by the down

economy, but this part of the world has weath-ered the storm a little better than most,” Butzlaffsaid, noting successful companies such asGoogle, Apple, Microsoft, Starbucks and Boeing

all have a strong presence in the region. “These companies are doing very well and

their penchant for future growth should be great.This is also great for us. There are many goodcorporate partners in the area,” he said. “Thetravel and tour markets have also been doingwell in Canada and Alaska. A lot of our guestspiggyback with us to and from the cruise lines,and many people want to take trips to theCanadian Rockies. We are starting to seegrowth in various markets again despite today’seconomic times.”Another advantage to doing business in the

Pacific Northwest comes from the area’s strong

trade relations with such Asian countries asChina and Japan. This helps increase incomingtourism. “The economy in Western Canada is also cur-

rently strong due to oil money coming in fromAlberta,” Butzlaff said. With any location, however, there are chal-

lenges to contend with as well. Many touristareas of the Pacific Northwest are seasonal innature, meaning busy summer travel is often fol-lowed by a slower winter period. “We have to find creative ways to market to

people and keep equipment rolling during theslower months. The seasonal nature of ourbusiness is probably the biggest challenge,”Butzlaff said. “Another challenge comes fromthe smaller population base in certain areas ofour service region. There are a lot of milesbetween San Francisco, Portland and Seattle andnot a lot of people.”To stay busy in the winter season, MTR

Western offers packaged tours to area ski resorts,while company officials also focus hard on pro-viding transportation for athletic teams such asthose involved with hockey. “Having a great reputation also helps. This

translates well when involved with local commu-nities, colleges/universities and convention andvisitors bureaus,” Butzlaff said. Due to the seasonal nature of the company’s

business, the number of MTR Western employ-ees can fluctuate depending on the time of year. “Right now (in December) we have about 170

employees. That number will jump another 15 or20 around April to better meet seasonaldemands,” Butzlaff said. Although all employees at a motorcoach oper-

ation are valuable, the most visible position isoften that of driver. Butzlaff said this is a jobwhere huge responsibilities are normal and spe-cial talents are needed. Not only do bus/motor-coach drivers need to understand the vehiclesthey are driving, they also must have in their pos-session customer service skills that are para-mount for providing a successful trip. “They have a tough job. These employees

may drive four or five days a week with four orfive completely different types of customers.Drivers must be able to read into their passengersto satisfy their different needs,” Butzlaff said.“Drivers also have to be problem solvers. Noteverything is going to go perfect during a trip.They often have to solve problems on the fly.“It’s important to be adaptable in an ever-

changing environment. Drivers need to be able toroll with the punches. It’s also essential that theyare properly rested, properly trained and alwaysfeel good about what they are doing each workday.” To make sure it provides quality drivers for

every trip, MTR Western has in place whatButzlaff described as a rigorous hiring and train-ing process. “We average one hire for every four or five

candidates who apply to be a driver,” he said.“There are some basic qualifications that these

Page 14 BUSLINE January/February 2012See us at UMA Motorcoach Expo Booth #830


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candidates must meet before they are ever grant-ed an interview. This includes having a CDLlicense, a clean driving record and credible refer-ences. Once these qualifications are met, thereare three interviews that take place as well as aroad test.”Candidates who pass the interview phase and

the road test are then ready for MTR Western’straining program. This includes participation indriving courses and review of the company’svarious policies and procedures. “The goal is to make sure new drivers are able

to safely and efficiently handle all sorts of thingsthat can happen while on the road and in a vehi-cle,” Butzlaff said. He added that once a driver is hired, MTR

Western has a strong track record of keepinghim/her on board for years to come. “We offer competitive wages, but really it

comes down to hiring the right people, those whowant to be here and fit in well with our organiza-tion,” Butzlaff said. “One of our company’sgoals is to be known just not in the bus indus-try as a great company to work for, butthroughout our service region as well. Wespend a lot of time and money on hiring theright people and building the best possibleteam.“No one comes to work for free, but often

money alone isn’t the highest objective for a per-son when looking for a new job. People want tobe treated fairly, have a say in what goes on with-

in an organization and be part of a team. Theteam mentality is huge with us.”Butzlaff said MTR Western drivers will often

develop special relationships with certain groupsand are compelled to make sure these trips go offwithout a hitch. “Our drivers represent the company, but they

are also representing themselves. They love whatthey do and do a great job,” he said.

Service Region Continues To Grow

One important advantage MTR Westernenjoys by having seven different facili-ties at its disposal is being able to better

take care of drivers and equipment while on theroad. “If a coach breaks down, we have the ability to

get additional equipment relatively quickly to thesite instead of having to use a third party,”Butzlaff said. “For example, if we have a break-down in Kamloops, BC, it’s an equal distancebetween our Vancouver and Calgary facilities.Having seven facilities from a maintenancestandpoint provides us with a huge advantage.“Also, our company places a strong emphasis

on being a local leader in each of the marketareas it serves. Each of these locations is operat-ed differently to some degree. How we operate inEugene, for example, is a lot different than howwe operate in San Francisco. This is due to thevery nature of the cities themselves and businesssegments.”

According to Butzlaff, having multiple loca-tions in place can also be challenging as well. “It can be difficult and expensive to keep

seven sites in operation,” he said. “Without adoubt, however, it’s well worth the extra ener-gy and expense. Having different locations inplace provides us with more opportunitiesand allows us to be local leaders and operatemore efficiently. Each of these markets vary insize. For example, the Medford area is very smallin population compared to Seattle, San Franciscoand Vancouver.”An effort to add to MTR Western’s service

region is also in the works. Company officialsrecently announced expansion plans to the east-ern part of Washington and northern Idaho —namely the Spokane, WA, area.“After talking with some of our clients and

partners we have determined that this market is agood place for us to expand. It fits well withinour business plan of being a company in thePacific Northwest,” Butzlaff said. “We will belocating some vehicles in Spokane starting inearly 2012 to service not only collegiate workbut corporate and the travel/tourism segments aswell. We are really excited about expanding intothis market.”In a rebranding effort, MTR Western has also

announced that its sister company, OregonCoachways, will soon be known as MTRWestern as well, starting in the first quarter of2012. Oregon Coachways primarily works out of


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Medford and Eugene. “Oregon Coachways has been a fantastic

brand with a great staff. The problem is, we(MTR Western) are often competing againstourselves (Oregon Coachways) in certain mar-kets,” Butzlaff said. “This rebranding is a bigstep for us. We certainly recognize that theOregon Coachways’ name has had a fantasticlife, but it makes a lot of sense for us to have auniformed brand for our entire area of business.”Along with making sure its brand is strong,

officials at MTR Western also focus heavily onproviding strong customer service. From theshine on the tires to the knot of a driver’s tie,Butzlaff said customer service encompasseseverything the company has to offer. “We can’t stress it enough. It includes how

our agents answer the phone to our billingdepartment sending out invoices in a timelymanner,” he said. “MTR Western’s objective isto make sure its customers are having a greattime and want to return. This is all paramount toour success.”

Building Toward A Promising Future

As MTR Western’s new ownership looksforward to its second year at the helm,Butzlaff sees growth possibilities ahead

— not only for the company but the entire bustransportation industry as well. “We have been able to make some adjust-

ments here and there to help our company grow.

This includes signing new deals with partners,”he said. “I’m also pretty optimistic about thefuture of the entire bus and motorcoach industry.I think it has done a fairly decent job weatheringthe economic storm thus far, although the stormis not over. There are definitely industry chal-lenges left. This includes certain regulations andlegislation being discussed.“Any legislation can provide ripple effects

throughout an industry. It’s important to push forthe right type of legislation and regulations andto be pre-emptive rather than reactive. Moreoften than not, being reactive means you aregoing to pay more and be in a worse situation.”He added a lot of challenges in the bus/motor-

coach industry can be overcome by better edu-cating the riding public as well as transportationproviders. For example, education and outreachcan help keep rates that motorcoach companiescharge for trips from getting too low, accordingto Butzlaff. “It’s all about education within the indus-

try itself, showing motorcoach owners how tofind their own keys to success. Everybody’ssuccess is going to be different, but there arestill benchmarks and certain criteria finan-cially that companies need to understand andachieve,” he said. “For this industry to succeed,motorcoach companies will have to succeedtogether. We, at MTR Western, want to be suc-cessful as an organization, but we need theindustry to be successful as well. This includes

‘mom and pop’ companies with one or twocoaches to those businesses with much largerfleets. “Getting rates up as an industry is para-

mount to everyone’s growth. People shouldn’tbe afraid to make a profit in this business.They need to charge proper rates in order toaccomplish this goal.”According to Butzlaff, company officials con-

sider MTR Western to be a premium brand thatprovides exceptional equipment and drivers. “It’s not cheap to operate this way. Therefore,

it’s important to command a good rate. Clearly,not every company’s rate structure is going to bethe same, but when you see rates that are 20 or30 percent different, then you know the samestandards are not being upheld throughout theindustry. This is exactly the message that mustbe presented to people. You get what you pay forin many regards,” he said. In looking ahead, Butzlaff said MTR Western

officials are looking forward to transporting awide variety of customers for years to come. “We are excited about MTR Western’s place

in the industry,” he said. “It’s historically been astrong company, and we want to continue togrow and be good corporate and industry citi-zens.”

Contact: MTR Western, 16 W. Harrison St.,No. 100, Seattle, WA 98119.

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By Harrell KerkhoffBusline Magazine Editor

Starting a Bus Rapid Transit (BRT) pro-gram on its Cedar Avenue corridor in2012 is the big news coming from the

Minnesota Valley Transit Authority (MVTA),a pubic transportationprovider serving thesouthern Minneapolis/St. Paul (MN) suburbsof Burnsville, Savage,Apple Valley, Eaganand Rosemount.“Our new BRT serv-

ice on Cedar Avenueruns between Lakeville,MN, and the Mall ofAmerica in Blooming -ton, MN. Riders can alsoconnect to an existinglight rail system if theyneed to reach other des-tinations,” MVTA Cust -omer Relations Man -ager Robin Selvig said.“The Cedar Avenue BRT will include a station-to-station service, allowing riders to ride short-er distances with at least 15 minute frequen-cies.”She added the new BRT service will include

travel on “bus only shoulders” of the line. “Successful operation of shoulder usage has

been in place in Minnesota for quite a while.MVTA has a fleet of 10 buses for Cedar Avenuethat are equipped with special technology tohelp drivers operate on these shoulders,” Selvigsaid. “This technology allows our drivers to feelconfident that their buses are properly centered

while on the shoulders. It’s all GPS-coordinat-ed. Technology also provides information tothese drivers about any coming obstructions inthe road.”Along with serving the five suburban com-

munities with public transportation, MVTA alsooperates peak period express service from these

communities to down-town Minneapolis anddowntown St. Paul. Also,MVTA operates all-daybus service for theUniversity of Minnesota;and serves as an agent forJefferson Lines, a privateregional intercity buscompany based inMinneapolis.“We have about

10,000 average dailyriders overall and a fleetof 118 buses,” Selvigsaid. “Customer serviceis a critical link for us.Our philosophy is thatevery caller should turn

into a bus rider. This is notalways possible, but remains amindset when addressing cus-tomer needs. We document andinvestigate every customer issue.Our buses include cameras, helpingus verify what really is happeningon each vehicle. “We want our riders to know that

we take their comments/situationsvery seriously.”Part of MVTA’s customer service

philosophy is making sure all of its

buses are both clean and attractive. This helps inmarketing the company to possible new riders. “Probably our biggest marketing opportunity

comes from our fleet of vehicles. They serve asmoving billboards while going up and down theroads in our service areas. There is a real cleanlook to our buses. They are very visible andidentifiable,” Selvig said. “MVTA also par-ticipates in community events such asparades to make sure people know we arepart of the community.”Regarding employees, MVTA contracts with

Schmitty and Sons. The private company hiresthe majority of the transit authority’s work forceand is responsible for the actual running andmaintenance of MVTA’s equipment. “We collaborate very well together. Schmitty

and Sons employs people for such positions asdrivers, maintenance personnel and trainers. Weare an extension of (Schmitty and Sons) andthey are an extension of us. It’s an excellentpublic/private partnership and has provided uswith an extremely effective way of managingour services at MVTA,” Selvig said. “We haveseen good results. For example, MVTA has nothad a single missed trip due to any opera-


MVTA

Transit bus ridership remains strong in many regions of the United States as passenger demands and demographicscontinue to grow. New transit services/routes are being put into place to not only serve those dependent on this typeof transportation, but satisfy new “choice” riders.

Busline Magazine recently interviewed four transit professionals from different parts of the country. The basic goalwas to learn more about what each system is doing to grow transit bus ridership, and how they are preparing for futurechallenges and demands.


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tional issue for over three years. We alsojust received word that our MVTA buseshave passed Minnesota Department ofTrans portation inspection with no deficien-cies. This has also occurred for the thirdyear in a row.”“This is an extraordinary achievement in our

industry,” added Dan Schmitt, president ofSchmitty and Sons. “We are very proud of ourmechanics and other staff.” When asked about any transit usage trends

currently taking place, Selvig said that asMVTA’s average rider is aging, this is being off-set by younger riders using the transit authori-ty’s University of Minnesota service. “Many of our local routes are doing quite

well in terms of ridership numbers. Thisincludes our 30-minute service between theSavage/Burnsville area and the Mall ofAmerica. We are constantly monitoring the sizeof buses being assigned to certain routes, mak-ing sure we are properly accommodating rid-ers,” Selvig said. “In many ways, our face in thecommunity is best shown by our local service.”Looking forward, Selvig sees bus ridership

growth ahead, not only for MVTA, but also formany other U.S. transit providers as well. “We are seeing that there is definitely a place

for transit and bus travel in a lot of differentareas. New technologies coming along willimprove services,” she said. “At MVTA, we

expect some of our existing routes will turninto feeder lines to help grow our new BRTcorridor.”Contact: MN Valley Transit Authority (MVTA),

100 E. Hwy. 13, Burnsville, MN 55337. Phone: 952-882-7500.Website: www.mvta.com.

Ridership recentlyhit a record high inPinellas County,

Florida, home of such wellknown cities as St. Peter -sburg and Clear water.According to the PinellasSuncoast Transit Auth -ority (PSTA), more transitrides were taken on itsvehicles in 2010-2011 thanever before during the 108years of public transporta-tion service in the county— 13,103,206 rides to beexact. “We feel this is clear evidence of the value

Pinellas County citizens place on public transit,especially during this economic recession,”PSTA CEO Brad Miller said. “More peoplethan ever are relying on PSTA to get to theirjobs, access medical services, get to the store, orhopefully ... to apply for a new job.

“We have launched some new or improvedservices which have helped. One bright spot iswith our tourism-based trolley service, whichhas been a big hit. We added a new route tothis service in our Clearwater area. It goesalong the beaches and focuses on the tourismbusiness, even servicing a spring trainingbaseball stadium. Ridership has exceeded

expectations bythree times.”Al toge the r,

PSTA providesservice to about42,000 daily rid-ers in PinellasCounty. It alsohas a few routesthat go outsideof the county toand from down -town Tampa.Miller, who

was named CEOof PSTA approx-

imately six months ago, said the transit authori-ty launched in October a new trolley bus servicethat has replaced some existing bus routes. Itconnects downtown St. Petersburg to the Gulf ofMexico beach front area that is located acrossthe county. Ridership for this service has grownover 18 percent.

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In other good news, PSTA recently receivedword that it has been awarded $5 million as partof a competitive Federal Transit Administrationgrant program known as “State of GoodRepair.” This money will help PSTA replaceeight older buses with new hybrid-electricdiesel buses.“This news couldn’t have come at a better

time,” Miller said. “The economic downturn

has caused PSTA to defer 100 percent of its busreplacements from its 5-year capital program.The 13-year-old buses that will be replaced dueto these funds have the greatest number ofbreakdowns of the nearly 200 buses in PSTA’sfleet.”Not only will these hybrid buses be good for

the environment, they are also expected toimprove transit options, increase access to jobsand employment centers and increase ridership.The eight new buses are 40-feet long andexpected to arrive toward the end of 2012. Once these new vehicles are in service, one

out of every six PSTA buses will be hybrid-electric diesel. PSTA also recently began pur-chasing hybrid sedans for its supervisory staff,

as well as other hybrid supportvehicles. It’s also been announced that

PSTA will soon be launching itsfirst comprehensive transporta-tion planning effort in twodecades. “The goal is to redesign the

PSTA bus system and make iteven better for both residents andvisitors to our great community,”Miller said.He added PSTA is planning to

seek substantial public input overthe coming year as part of this planning initia-tive. “We look for this effort to dovetail with the

recently completed alternative analysis con-cerning a possible light rail line in the county.The plan is to see how our network of busroutes can interact and coordinate with a light

rail system if it comes to fruition,” Miller said.“We are pushing forward on a lot of new ini-tiatives, but our No. 1 challenge continues tobe funding. PSTA is funded by a local prop-erty tax and our area has been hit hard by adrop in the local housing market. Propertyvalues have decreased by more than 35 per-cent. However, we have been able to growridership despite these challenges.”PSTA has been able to do this, in part, by

focusing on local tourism. “We are blessed with some of the nicest

weather around which translates into manytourists using our system. We also have a lot ofriders who work in area hotels and restaurants,”Miller said. PSTA officials continue to invest in new

technology to better prepare for currentdemands and future ridership growth. As part ofthis focus, PSTA is launching a new AVL (auto-matic vehicle location) system. Riders will beable to better determine when their specific busis expected to arrive via a message sent to theirsmartphones. “Investment in technology is directed toward

our customers, getting them the informationthey need. It’s all part of making our systemsimpler and easier to use,” Miller said. As far as the future is concerned, Miller sees

bright days ahead in general for bus transit trav-

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el. He noted that many metropolitan areas in theUnited States are no longer able to build theirway out of traffic congestion. Therefore, publictransportation will become a greater source ofsuccessfully moving people to their desired des-tinations. “Bus travel has eclipsed the concern of

whether or not it’s going to be an importanttransportation mode for the future. We arewell beyond that discussion. It’s here to stayand we are focused on making it right for thecustomer,” Miller said. “It’s important that theproper resources are in place to expand. I seegreat things coming in the future.” Contact: Pinellas Suncoast Trans. Auth. (PSTA), 3201 Scherer Dr., St. Petersburg, FL 33716. Phone: 727-540-1800. Website: www.psta.net.

Anew name, anew logo andnew buses

have all helped TheTransit Author ity ofthe City of Omaha(NE), otherwise nowknown simply as“Metro,” continue togrow. Metro pro-vides public trans-portation in a metropolitan region that is now

pushing 1 million residents in eastern Nebraskaand western Iowa. “We have approximately 4 million passenger

boardings a year. In contrast, ourboardings were around 3.1 millionin 2004,” Metro ExecutiveDirector Curt Simon said.“Obviously, the increase in gasprices has been a factor in grow-ing ridership, but we have alsomade a conscientious effort toupgrade our image and fleet. Thisrebranding effort started one and ahalf years ago and has included aname change from MAT (MetroArea Transit) to just Metro. We also have madesure our buses are cleaner and better looking.

The entire effort haspaid dividends.”Metro used recent

stimulus money tohelp upgrade itsfleet which Simonsaid is a real attrac-tion to riders.“All of the new

things we havedone have centeredaround the desire to

please customers. Nobody wants to get on an

old and dirty bus. There is really nothing thatcan take the place of an upgraded fleet andtrying to keep buses at a reasonable age to

ensure reliability,” he said. As part of its new image, Metro officials have

also changed the uniforms worn by the transitauthority’s bus operators, as well as creating anentirely new website which includes a GoogleTransit trip planner. With this planner riders candownload information to their portable devices. Metro currently has a fleet of approximate-

ly 135 buses and services 35 routes. Thisincludes rush hour circulators and expressroutes. The transit authority also operates aparatransit program. “Metro has a pretty large area to cover at

around 121 square miles. Omaha is a communi-ty where the eastern part of the city borders the

Metro


January/February 2012 BUSLINE Page 27





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1 8 7:41 AM

Missouri River, so all of the suburban expan-sion has been to the west. As things havechanged and businesses have moved awayfrom the downtown core, it’s required us tobe more multi-directional,” Simon said. Historically, he added, providing public trans-

portation in the Omaha region has been met withchallenges. Simon said that for a metropolitanarea coming close to the 1 million populationmark, its infrastructure, grid system and roads arein excellent condition.“It’s still pretty easy to get around in a car. A lot

of development that has occurred over the past 50years has somewhat been focused on the automo-bile, just like most other U.S. cities. We are seeingthis change, however, including a more modernfocus concerning Omaha’s master plan and whattoday’s urban planners want to accomplish for thearea,” Simon said. “An effort is being made tochange some of those patterns that have causeddiminished city population densities and so forth.Transit can be part of this change. The goals (atthe local level) are extremely aggressive, whichpresent challenges to make all of this work.” There are indications that the younger popula-

tion is becoming more receptive to public trans-portation, Simon explained. He added that thechallenge for the future is coming up with devel-opment plans that will help provide the type ofservices these younger riders require. Metro currently has a work force of approxi-

mately 300 employees. This includes 185 or so

bus operators. In the future, some of these opera-tors may be driving compressed natural gas(CNG) buses. “We are working with our local gas utility in

response to a grant that we were fortunate enoughto receive, allowing us to purchase six CNG vehi-cles. We are still working out the logistics,” Simonsaid. He added that when it comes to alternative-fuel

vehicles, “You have to be either all in or all out.We currently don’t have the infrastructure toaccommodate compressed natural gas. There is afair amount of facility retrofitting that must takeplace. Our plan is to try out the technology and seewhere it takes us in cooper-ation with our local gasutility. After awhile, wewill know if this is some-thing that is appropriate forus to do on a greater scalein the future.”Despite challenges,

Simon sees demand forpublic bus transportationonly growing. “The days of $1.78 per

gallon gasoline may wellbe over. Demand for transitis bright. Whether there aregoing to be adequateresources provided by local, state and/or federalgovernments to meet this demand, however, is yet

to be determined. My crystal ball is not that clear,”he said. “With this increased demand comes extrapressure placed on transit properties, like ours,that live off fixed incomes. Therefore, it’s neces-sary to find other funding sources to make this allhappen.”

Contact: Metro, 2222 Cuming St., Omaha, NE 68102-4392. Phone: 402-341-0800.

Website: www.ometro.com.

Located on the western side of SanFrancisco Bay in California, The SanMateo County Transit District, also

known as SamTrans, has been providing bus serv-ice to the region since 1976.The agency also serves asthe managing entity forCaltrain, a commuter rail-road operating between SanFrancisco and San Jose. “We are the primary pub-

lic transportation providerin San Mateo County,located just south of SanFrancisco, and serve app -roximately 45,000 peopleon an average weekday.Our service region inc -ludes the San FranciscoInternational Airport,”

Sam Trans Public Information OfficerChristine Dunn said. “We also have one express


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bus route that goes into San Francisco, as well asprovide main line service on El Camino Real — anarterial route that runs the length of the county.”SamTrans, which has a total of 48 routes, uses

both standard size and articulated buses in a fleetof 350 vehicles.In an effort to

help make publictransportation trav-el more seamless inthe region, Sam -Trans is currentlytransitioning to aregional fare cardsystem called Clip -per®. It inv olvesthe use of a plasticfare card for riderswhile traveling on anumber of differenttransit systems in the San Francisco Bay Area. “As a result, we have eliminated our monthly

paper passes.There are more than 20 transit agen-cies in the Bay Area, and they each have their ownfare structure. So once everyone transitions toClipper, then riders will be able to move fromone transit system to another without having todeal with different fare media,” Dunn said.“Riders have been asking for this feature formany years.”The SamTrans Service Plan is another objective

for the transit authority going forward. This will

include an in-depth study on the transit authority’sbus system. “It’s been about 10 years since the last plan.

We are holding a number of public meetingswhile analyzing our whole system with an eye

toward makingSamTrans more costeffective and sus-tainable over thelong term,” Dunnsaid. “For us, fund-ing has been a bigissue. The economyhas been very toughand a lot of fundinghas been eliminated.In the last few years,SamTrans has hadto reduce service,increase fares, lay

off employees and freeze salaries. This is why weare now focusing on the SamTrans Service Plan.It’s important for us to look at ways where wecan better sustain our service, even during adown economy.”Maintaining a solid work force and keeping

equipment clean and modern are two other waysSamTrans works to satisfy customer demandsand grow its public transportation presence. “For example, SamTrans trains its own bus

operators who go through a very extensive pro-gram. We are most interested in hiring drivers

who haven’t worked as bus operators in the past.It’s important that we train them on how to oper-ate buses the ‘SamTrans way,’” Dunn said. “Wealso provide very good customer service, whichgives us great pride. This includes buses that areextremely clean. They are washed every day andwe eliminate graffiti immediately. “It’s important for us to provide personalized

service to customers and encourage them to callus with any trip planning needs and/or advice. Wealso work hard to resolve any complaints thatmay come up.”She added that a large percentage of

SamTrans’ ridership base involves transit-dependent people. “Our bus service is really a lifeline for these

people. This has been constant,” Dunn said. “Weare also starting to see more jobs becoming avail-able in the Bay Area. Traffic often increases whenthis happens. When traffic increases, more peoplebegin looking for alternative forms of transporta-tion. “I see a growing interest as well for public

transportation among those people who arebecoming more concerned about protecting theenvironment.” Contact: San Mateo County Transit District /

SamTrans, 1250 San Carlos Ave., P.O. Box 3006,

San Carlos, CA 94070-1306. Phone: 650-508-6200.

Website: www.samtrans.com.

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Long Beach, CA, is the home of the United Motorcoach Association’s (UMA) 2012 Motorcoach Expo. The 28th annual event isscheduled to take place at the Long Beach Convention Center on February 8-12.

The first event of this year’s UMA Motorcoach Expo will be the 8th Annual Ray Dupuis Memorial Golf Tournament at the Oak CreekGolf Club in Irvine, CA. The tournament takes place from 8 a.m. to 4 p.m. on Wednesday, February 8.

UMA Expo registration is available at the exhibit lobby. On Wednesday, registration will be open from 10 a.m. to 6 p.m. Additionally,the State Association Summit is scheduled from 1 to 5 p.m. on Wednesday in Room 204. This will be followed by a Welcome Receptionfrom 6 to 8 p.m. The reception will take place at the Hyatt Regency.

Thursday, February 9, starts with registration at 7:30 a.m. through 6:45 p.m. A continental breakfast and UMA Active MemberMeeting will take place from 8:30 to 9 a.m. Both events can be found at the Promenade Ballroom 104, as can the Opening Sessiontitled, “Year Of The Motorcoach Professional,” which is scheduled from 9 to 10 a.m. This will be followed by the Legislative &


Regulatory Update, from 10 to 10:45 a.m., alsoheld in the Promenade Ballroom 104. It’s atthis latter event that attendees will beinformed about new federal regulatory initia-tives and given insight on what to expect fromthe U.S. Congress.

Also on Thursday, from 9 a.m. to 4:30 p.m.,the annual Maintenance Interchange will takeplace in Room 204. Motorcoach owners, oper-ators and maintenance personnel are invited toopenly discuss maintenance issues at thisevent. Participants can submit maintenancetopics in advance and provide suggestions forsolving problems in this day-long session.

The first of four concurrent hour-long“Solution Sessions” for Expo attendees takesplace from 11 a.m. to noon on Thursday. Thefirst group of sessions is as follows: • Marketing — Improving The Sales

Process (Room 103); • Operations — Becoming The Desired

Employer: Hiring The Best (Room 101); and,• Finance — Charting Your Company’s

Financial Future: Buy, Sell Or Pass Down(Room 102).

Also from 11 a.m. to noon, an Associate/Travel Partner Membership Meeting withCoach Builder Elections will take place atUMA Booth No. 734.

A Leadership Luncheon is scheduled from12:15 to 2 p.m. on Thursday at the PromenadeBallroom 104. It will feature a presentationtitled, “Disney’s Approach To Brand Loyalty,”and will be followed by the second set of con-current Solution Sessions, scheduled from2:15 to 3:15 p.m. They are as follows: • Marketing— Cutting Your Way Through

The Underbrush: Organizing Solutions ToSave Time And Money (Room 103); • Operations — Driver Panel: Technology,

Behavior, Training And Owner Responsibility(Room 101); and, • Finance — The Habits Of High

Performers (Room 102 - continued to the nexthour).

The third concurrent Solution Sessions onThursday are slated for 3:30 to 4:30 p.m. Theyare as follows:

• Marketing — New Developments InElectronic Marketing (Room 103); • Operations — Enforcement: FMCSRs,

HOS, Out-Of-Service Criteria, Etc. (Room101); and, • Finance — The Habits Of High

Performers (Room 102 - continued from pre-vious hour).

A major event on Thursday will be theExhibit Hall Sneak Preview, taking placefrom 4:45 to 6:45 p.m. Exhibitors will givedemonstrations and showcase their latestindustry products and services during the pre-view.

The UMA Expo on Friday, February 10,will begin at 7:30 a.m. with a MaintenanceCompetition held at the Pacific Coachwaysfacility. This event will last until 11 a.m. andgives participants a chance to compete againsteach other to solve different maintenance-related issues.

Friday’s Expo registration is scheduledfrom 7:30 a.m. to 5:30 p.m. There will also bea continental breakfast and General Sessiontitled, “Driver, Owner And Tour Operator —Working Together For A Successful Trip.”This event takes place from 8:15 to 9:15 a.m.at the Promenade Ballroom 104.

UMA EXHIBITHALL HOURS

February 9 – February 11

Thursday: Sneak Preview

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Friday: 10:30 a.m. - 5:30 p.m.(Lunch served)

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The fourth and final hour-long concurrentSolution Sessions during this year’s UMAExpo are scheduled from 9:30 to 10:30 a.m onFriday. They are as follows: • Marketing — Emerging Marketing

Techniques: Uncovering Customer Wants(Room 103); • Operations — Getting Involved At The

Local Level (Room 101); and, • Finance — Big Ideas Don’t Work: A

Practical Guide To Making Money (Room102). The UMA Exhibit Hall will be open from

10:30 a.m. to 5:30 p.m. on Friday. Lunchwill be served at the Exhibit Hall from 11 a.m.to 2 p.m. Also on Friday, from 2 to 3 p.m., theNational Association of MotorcoachOperators (NAMO) will hold a meeting inRoom 203.

Friday’s final event will be the 9th AnnualVision Awards Banquet, scheduled from 6 to11 p.m., at the Grand Ballroom. It will includea reception, dinner, industry awards andcigars/cordials. The final day that the Exhibit Hall will be

open during the 2012 UMA MotorcoachExpo is Saturday, February 11. Show floorhours for this day are 9 a.m. until noon,with registration also beginning at 9 a.m.Brunch at the Exhibit Hall will be served from

10 a.m. until noon. Meanwhile, a MotorcoachCouncil Live Auction on the exhibit floor isscheduled from 11 a.m. to noon.

The final two 2012 UMA Expo-sponsoredevents are set for Sunday, February 12. A tourshowing where movie stars live will takeplace from 9 a.m. to 1 p.m., while a tour ofLong Beach is scheduled from 10:30 a.m. to4:30 p.m.

Photo provided by the Long Beach Area Convention & Visitors Bureau

among others. These products are important to seal out

moisture and dust, keeping the vehicles andequipment in better operating condition.

Dawson said, “We are extremely pleasedwith our relationship with Uni-Grip and lookforward to many more years of partnership inthe future.”

Clean Seal, Inc. is a national manufacturerand distributor of weather stripping materialsto the transportation, appliance, bus, rail,boating and recreational vehicle industries. Inbusiness since 1978, Clean Seal custom man-ufactures a variety of shapes and sizes ofsealants for customers.

They stock EPDM, Neoprene, Silicone,Nitrile and Dual Durometer extrusions forjust-in-time delivery. The company alsooffers vulcanizing services, custom cutting,die cutting, and the application of heat acti-vated adhesive tapes to the extruded rubberand foam seals.

Clean Seal recently added a line of rubberhose including gas tank fill hose as well as aline of electromagnetic shielding products.Visit www.cleanseal.com.

Clean Seal, Inc. and Trimgard have enjoyeda 20-year partnership of providing a line ofPVC and vinyl moldings for the truck, RV,trailer and automotive markets. The productsare used primarily for body side molding, edgetrim, truck molding, step tread molding andautomotive running boards.

Bill Dawson, vice president and generalmanager of Clean Seal, Inc., said, "Our long20-year relationship has been a great opportu-nity for both of our companies."

Also for 20 years Clean Seal, Inc. andUni-Grip, Inc. have partnered to bring a fullline of grip seal products to the recreationalvehicle, truck, bus and marine industries,

Clean Seal Celebrating 20-Year Partnership With Trimgard, Uni-Grip

News


Prevost has launched its new website atwww.prevostcar.com. In addition to an updatedlook and feel, Prevost officials say the newwebsite features anenhanced user inter-face with easy to nav-igate menus and easi-ly accessible links.The site providesquick links to PrevostParts Promotions andOn-line Parts Order -ing, the On-line War -ranty Tool, andPrevost Liaison tele -matics system.

In addition, visitorscan get information and view photographsabout Prevost Seated Coaches and ConversionCoaches, and special coach features such as theVolvo D13 engine and Prevost AWAREAdaptive Cruise Braking.

Prevost says the website is geared to providePrevost operators with the resources they needto operate their business productively. The siteprovides information about tuition-free servicetraining, links to an archive of vehicle technicalpublications, and gives access to videos about

Prevost and Volvo coaches and features. Thesite also highlights new resources for Prevostoperators, such as the Prevost webinar program

and the new PrevostService Locator mob -ile app.

The new websitealso provides Prevostowners with contactinformation of Pre -vost Coach and PartsSales Teams, PrevostSupport Teams, andPrevost’s Service Net -work, which inc ludes7 Service Centers,138 Prevost-certified

Service Providers, Prevost Action ServiceSystem 24/7 Call Center, and a team of PrevostService Managers who handle urgent responsein the field.

The Prevost website is available in Englishand French.

Stout’s Transportation Adds 5 New Prevost H3-45s

Stout’s Transportation Inc., based in NewJersey, recently took possession of three

Prevost 2012 H3-45 motorcoaches and plans totake delivery of two more this month.

For over five decades, Stout’s has served thetri-state New York, New Jersey, andPennsylvania area as well as a wide swath ofthe Eastern seaboard stretching as far south asthe D.C. metro area.

Stout’s Transportation takes pride in main-taining a new fleet with all the latest technolo-gies. The new H3-45s, which bring its motor-coach fleet to 25, are the company’s firstPrevosts.

The new vehicles, equipped with standardH3-45 features and amenities, have alreadystarted racking up miles on the road.

“Thus far we’ve had nothing but great com-ments from our customers as well as our driv-ers,” Tisone noted. “Both groups are appreci-ating the legendary Prevost comfort and dri-vability.”

Stout’s Transportation is a family owned andoperated business providing tour and charterservice to customers departing from the tri-statearea and beyond. Its numerous customers rangefrom church and social groups to corporations,schools, and universities.

Stout’s also serves athletic organizations likethe NBA and NHL, as well as the TrentonTitans of the East Coast Hockey League and theCamden Riversharks of baseball’s AtlanticLeague. Visit www.prevostcar.com.

Prevost Launches New Website


News



S T E R T I L S U P E R I O R S O L U T I O N S B Y Q U A L I T Y P E O P L E STERTIL KONI, 200 LOG CANOE CIRCLE, STEVENSVILLE MD 21666, UNITED STATES, WWW.STERTIL-KONI.COM

As number 1 in heavy-duty vehicle lifts in the world, Stertil-Koni is synonymous for superior solutions and expert service. Our customized systems are entirely made in the USA by specialists with unique expertise. Thanks to their quality, our superior solutions and in-house production, Stertil-Koni continues leading by example in heavy-duty lifting.

Leading inheavy-dutylifting

SKYLIFT

IN-GROUND ECOLIFT

MOBILE COLUMN LIFTS

ARI-HETRA12775 Randolph Ridge LaneManassas, VA 20109 USA703-359-6265FAX: 703-359-6405Web Site: www.ari-hetra.comProducts: ARI-HETRA is the U.S. manufacturer ofa full line of heavy-duty vehicle maintenance equip-ment. Known for products including its mobile lift-ing system, exhaust extraction system and heavy-duty wheel service equipment.

ARI-HETRA Mobile Lifting Systems are capa-ble of servicing all types of heavy-duty vehicles andequipment. There are no limitations regarding vehi-cle weight, wheelbase or configuration. 08

Automotive Lifts & Machinery Corp.(ALM)200 Benchmark Industrial DriveStreator, IL 61364 USA800-544-5438 FAX: 815-673-2292Web Site: www.alm-autolift.com

Products: ALM Corporation is a U.S. manu-facturer of Mobile Column Lifts. The companyhas been in business since 1982 and specializesin heavy-duty lifting. Call for a free CD or toschedule a demonstration. ALM offers a fullline of accessories. 06

Gray Manufacturing Company, Inc.3501 S. Leonard Rd.St. Joseph, MO 64503 USA816-233-6121




See us at UMA Motorcoach Expo Booth #849See us at UMA Motorcoach Expo Booth #1013

FAX: 816-233-7251Web Site: www.grayusa.comProducts: Gray Manufacturing is a family-owned and operated company. It designs, man-ufactures, sells and services innovative, high-quality and reliable professional service equip-ment for the automotive, truck, and servicevehicle industries.

Gray offers a complete line of professionalservice equipment including: mobile columnlifts, wheel lift systems, transmission and com-ponent jacks, air jacks, floor jacks, vehicle sup-port stands, shop presses, wheel dollies, fluidhandlers, forklift jacks, oil filter crushers, andtruck tire changers. 09

MAHA USASee Ad On Page 372404 East Highway 134Pinckard, AL 36371 USA866-624-2872FAX: 334-983-1094E-Mail: [email protected] Site: www.maha-usa.comCompany Officers: Wolfgang Raffler, ChiefOperating OfficerProducts: MAHA USA is currently buildinglifting equipment at its 90,000-square-footproduction facility in Pinckard, AL. MAHAUSA provides over 100 different products

dedicated to the heavy-duty industry includingmobile column lifts, scissor lifts, PBBT certi-fied brake testers and wheel service equip-ment. MAHA USA has developed and certi-fied a series of wireless battery poweredmobile column lifts, the only wireless liftswith proven ball screw technology, lifting upto 144,000 pounds. In 2011, MAHA USAintroduced the KAR 250/350 Heavy-DutyScissor Lift, lifting up to 118,000 pounds. Acomplete workshop supplier, MAHA USAoffers a full line of heavy-duty workshopequipment consisting of low-rise wheel liftingsystems, jack stands, transmission and clutchjacks, shop cranes, lifting tables and wheelservice equipment. 12

Mohawk Lifts (Mohawk Resources Ltd.)See Ad On Page 38P.O. Box 110Amsterdam, NY 12010 USA800-833-2006518-842-1431 FAX: 518-842-1289E-Mail: [email protected] Site: www.mohawklifts.comCompany Officers: Steve Perlstein, SalesManager - [email protected]; RayPedrick, Sales - [email protected];Buck Gasner, Sales - [email protected];Mitch Weller, Sales - [email protected]

Products: Mohawk, the leader in lift technolo-gy, offers environmentally safe above-groundlifts ranging from 6,000 to 240,000 poundcapacities. Since 1981, Mohawk has manufac-tured the highest quality, safest auto and trucklifts available. Mohawk is a lift supplier forgarages, independent shops, government, state,utility, and fleet lifting requirements. Mohawk’spopularity is based on a combination of safetysystems, design, construction, and an inclusivewarranty.

Mohawk is one of the few lift manufactureerswhose products have passed rigid third-partycompliance testing to ANSI/ALI ALCTV-2010.Certification of ANSI compliance has becomeimportant to lift specifiers and users. Demandcertification by looking for the ALI Certifiedand ETL Listed marks. Mohawk Lifts aredesigned, welded, and manufactured in theU.S.A. Mohawk builds the best products withthe finest materials, to the highest standards.The Mohawk staff will assist with a fleet evalu-ation, CAD shop design assistance and answerany technical questions. 12

Rotary LiftSee Ad On Page 312700 Lanier DriveMadison, IN 47250 USA800-640-5438


FAX: 800-578-5438E-Mail: [email protected] Site: www.rotarylift.comCompany Officers: Gary Kennon, President;Matt Webster, Vice President and GeneralManager; Jim Dirksen, Vice President, Salesand MarketingProducts: Rotary Lift is a leading manufac-turer of vehicle lifts designed to increase tech-nician productivity and fleet uptime. With acommitment to product quality, testing andsafety, Rotary Lift’s products have achieved asolid reputation. Rotary Lift offers a full lineof heavy-duty vehicle lifts for servicing thewide range of buses on the road today. Theline includes inground, scissor, parallelogram,mobile column and four-post surface lifts.With more than 1,000 installed over the last10 years, the Rotary Lift MOD30 environ-mentally friendly inground lift is a reliablechoice. It was recently updated with an ultra-low profile superstructure for lifting low-floorand kneeling buses.

Rotary Lift’s new EFX60™ inground scis-sor lift is fast and easy to set up, so technicianscan spend more time working on the bus. TheEFX60 also uses stronger components forextended service life. The new Wireless Mach4™ mobile column lift is the only wireless liftwith standard back-up communication cablesto ensure virtually zero downtime, accordingto the company. Rotary Lift is a VehicleService Group (VSG) brand. VSG’s globalheadquarters and ISO 9001-certified NorthAmerican manufacturing operations are inMadison, IN. Rotary Lift’s MOD30, EFX60,Wireless Mach 4, Mach 4, parallelogram andheavy-duty four-post lifts are all made in theU.S.A. 12

Sefac, Inc.See Ad On Page 3723 Fontana Lane, Suite 110Baltimore, MD 21237 USA443-730-1023 FAX: 443-730-1026E-Mail: [email protected] Site: www.sefac.comCompany Officers: Allister Collings, PresidentProducts: Sefac sells, services and refurbishesheavy-duty mobile vehicle lifts, jackstands,transmission jacks and wheel dollys. 12

Stertil-KoniSee Ad On Page 36200 Log Canoe CircleStevensville, MD 21666 USA410-643-9001 FAX: 410-643-8901E-Mail: [email protected] Site: www.stertil-koni.comCompany Officers: Jean DelAmore, President Products: Stertil-Koni, based in Stevensville,MD, is one of the fastest growing heavy-dutyvehicle lift companies in the United States.With an extensive inventory of lifts, and work-ing through an exclusive network of distribu-tors, Stertil-Koni sells its complete line ofheavy-duty vehicle lifts throughout the UnitedStates and Canada.

Stertil-Koni has expanded manufacturing ofits broad range of mobile column lifts in theUnited States with manufacturing facilities inStreator, IL.

Stertil-Koni manufactures all types of heavy-duty lifts, including mobile column lifts, plat-form lifts, parallelogram lifts, in-ground axleengaging lifts, and two-post lifts. Stertil is ISO9001 certified, and most lifts are ALI/ETL cer-tified. 12

‘Signs In Action’ From Aesys, Low CostComplete Intelligent Transit Solution

Combining Aesys’ 30 years of LED signage experience with ETA Transit Systems, Inc(ETA)’s state of the art open architecture Intelligent Transportation System (ITS) software,Signs in Action offers transit agencies a low-cost and flexible complete intelligent transitsolution, according to Aesys.

The system incorporates the Spatial Positioning on Transit™ (SPOT™) software with dis-plays for on-board, bus stop, and bus station. Core system features include automatic vehiclelocation (AVL) with predictive arrival technology, automatic voice announcements (AVA),and emergency response plan messaging.

The system also offers optional modules for integration with other systems such as mobilevideo surveillance, fare box, and automatic passenger counting devices.

ETA President John Maglio hailed the partnership as, “Combining a solid, well-establishedmanufacturer of transportation variable message signs with a leading supplier of proven, cut-ting-edge ITS software applications” and “a major step forward for both Aesys and ETA.”

Colin McGregor, managing director, Aesys North America said: “With the ETA partnership,we are able to offer our customers a complete ITS solution that is affordable and scalable forboth small and large transit agencies. Our customers will be able to provide a full range of busstatus information, including on-board, at bus stops and stations, and even on mobile devices.”

Visit www.aesys.com and www.etatransit.com for more information.

www.mohawklifts.com1-800-833-2006

P.O. Box 110, Amsterdam, NY 12010 Phone: 518-842-1431 Fax: 518-842-1289

AVAILABLE UNDER GOVERNMENT CONTRACT

TWO-POSTLIFTS7,000 through 30,000 lb. capacity two- post lifts.

TR SERIES RAMP STYLE LIFTS10,000 through 125,000 lb. capacitymodels give complete under vehicleaccess for trucks and buses.

MOBILE LIFTSMohawk MP-series electric / hydraulic mobilelifts available in 2,4,6 or 8 post configurations.

PARALLELOGRAM LIFTS36,000 through 100,000 lb. lifting capacity withtrack lengths from 26 to 48 ft. long.

Model Shown:TP-16

Model Shown: MP-18

Model Shown:50-32 S

Model Shown:TR-19

Lifts That LastA Lifetime



Amaya-Astron SeatingSee Ad On Page 19Pirules 16E, Complejo Industrial CuamatlaCuautitlán Izcalli, Mexico 54730 +52(55)5311-5000FAX: +52(55)5317-4111E-Mail: [email protected]: www.amaya-astron.com.mxCompany Officers: Donovan Albarran, ExportSales Manager; Rose Arellano, SalesProducts: Passenger seats for buses and coach-es, with or without three-point seat belts.Amaya-Astron seats fulfill FMVSS 208, 209,210, 222, 225. 12

American Seating401 American Seating CenterGrand Rapids, MI 49504 USA800-748-0353 FAX: 616-732-6870E-Mail: [email protected]: www.americanseating.comCompany Officers: Dave Mclaughlin, VP ofTransportation Sales; Gary Thompson,Transportation Marketing ManagerProducts: Since 1886, American Seating hasbeen a company striving to exceed customers’expectations with products and services.American Seating’s products and customerresource tools that serve the transportationindustry, and stand as testaments to innovationand a commitment to meeting customers’ needsinclude: Insight® transit seats; Vision® stain-less seats; PREMIER®, a belted seat offeringprotecting both belted and unbelted passengers;securement systems; and, interactive customersupport tools that allow customers to visualize avehicle interior immediately, and stream-linethe decision making process.

The company is committed to transportationseating, including city service, rail, motorcoachand demand-response markets. 12

Bergen Auto Upholstery Co., Inc.See Ad On Page 41375 North Street, Suite UTeterboro, NJ 07608 USA201-457-9100 FAX: 201-457-9103Website: www.bergenseat.comProducts: Seat replacement and complete inte-rior refurbishing, including seat covers, ceil-

ings, sidewalls, lav area, under racks, dash andentrance area. Bergen is a distributor forAmerican, National and Amaya seat parts, witha large inventory in stock. Bergen offers a com-plete cleaning service, seat cover shampooing,seat frame cleaning, cleaning of sidewalls andA/C ducts, and shampooing of any carpeted sur-face. Bergen road crew is available to install onlocation. 08

Call for specifications. Easily added to seatingrequirements within vehicle bid packages.

Think FMVSS 302 Protects Passengers and Equipment?

Think FMVSS 302 Protects Passengers and Equipment?

SAFGUARD™ XL Fire-Resistant Cushioning…• Complies with advanced F.T.A. fire safety criteria.• Minimize risk and liability related to vehicle

fire safety.• O.E.M. and maintenance seat retrofit applications.

Telephone: 800-234-2734Fax: 724-537-9003e-mail: [email protected]

F.R. Cushioning(meets FMVSS 302)

CR SAFGUARD™ XL Fire-Resistant Cushioning

Both seats above were subjected to BS 5852 Source 2 Ignition.




Polyester runs onoil. Sheep run ongrass.

Choose wool fabrics for superiorperformance in transportinteriors. Specify HoldsworthDefender for anti-stain and anti-microbial protection.

www.holdsworthfabrics.comT: 317 484 0305 F: 317 484 0706

Booth: #443, Long Beach, CAFebruary 8 - 12

B

Chestnut Ridge Foam, Inc.See Ad On Page 39P.O. Box 781, Latrobe, PA 15650 USA800-234-2734 FAX: 724-537-9003E-Mail: [email protected] Website: www.chestnutridgefoam.comCompany Officers: Larry Garrity, President; Carl Ogburn, Executive VicePresident; George Romainish, VP OPS; Mike Shannon, Sales Manager,Surface TransportationProducts: SAFGUARD XL fire-resistant seat cushioning complies with F.T.A.fire safety criteria. SAFGUARD XL eliminates the profuse burning andknown fire hazards associated with FMVSS 302 cushioning if exposed toopen flame ignition sources. Provides the fire performance needed in today’senvironment. Helps avoid the potential for individual and transit authority lia-bility. Available to all seating manufacturers for O.E.M. vehicles and direct tomaintenance facilities as replacement cushions. SAFGUARD XL representsmajor advancements in seat cushioning durability and comfort.

A DVD is available showing comparative fire performance tests of busseats. This DVD can help as an educational tool to depict how fire mayimpact bus vehicle interiors when seats are exposed to a minor flaming igni-tion source. Contact Chestnut Ridge Foam for a free copy of this fire test-ing. Operators can update their new bus or van vehicle specification toinclude SAFGUARD XL fire resistant seat cushioning. CR SAFGUARDXL products can easily be added to new vehicle seating specifications.Contact Chestnut Ridge Foam for vehicle specification verbiage. 12

Fabric Services103 Hinsdale Farms RoadBristol, IN 46507 USA574-848-5100 FAX: 574-848-1776E-Mail: [email protected]: www.fabserv.comCompany Officers: John Wuori, CEO & President; Don Wade, VP of DesignDevelopment; Dave Gordon, Transportation Senior Account ManagerProducts: Fabric Services is a valued source of a variety of textiles to a broadrange of industries. It provides an extensive array of wool/polyester, moquettesand vinyl, leather and polyurethane coated fabrics. Other products include: head-liner/sidewall textiles, cargo-liner and non-woven textiles. 12

Freedman Seating Company4545 W. Augusta Blvd. Chicago, IL 60651 USA773-524-2440 FAX: 773-252-7450E-Mail: [email protected]: www.freedmanseating.comProducts: Freedman Seating is a seat producer for all types of buses. Itdesigns, tests and builds seats for every type of bus, coach, van and school bus.Freedman offers integrated 3-point seat belts for buses and coaches.

New items for 2012 include the “GO” seat, a thinner, customizable, modu-lar seat; and Sanitized® anti-microbial Grab Rails, a first to the transit indus-try, according to the company. Freedman Seating is also a partner withUSSC/4One as a supplier of seats to the heavy-duty bus and BRT market.Within Freedman is the FSTL testing facility. FSTL is an A2LA accreditedlab, capable of in-vehicle testing and safety evalutaions. 12

Holdsworth Fabrics, Ltd. (a Camira Group Company)See Ad On Page 40Hopton Mills, Wheatley Park Mirfield, W. Yorkshire WF14-8HE ENGLAND+44-1924-490591 FAX: +44-1924-495605E-Mail: [email protected]: www.holdsworthfabrics.comDaniel Wagner & Associates, Inc.7520 Panther Lake Road, Willow Springs, NC 27592919-552-4466 FAX: 919-552-0999E-Mail: [email protected] North America, Inc.2840 Fortune Circle East, Suite F, Indianapolis, IN 46241


317-484-0305 FAX: 317-484-0706E-Mail: [email protected] Corp.3010 W. 111th Drive, Westminster, CO 80031303-404-0890 E-Mail: [email protected]: Designers and manufacturers of high quality wool blend com-mercial transport fabrics. Holdsworth also produces polyester fabrics,sidewall coverings, curtains, leather and polyeurethane-false leather forthe bus, coach, rail and marine industries. 12

LaFrance Industries3536 Raymar Blvd., Cincinnati, OH 45208 USA513-871-5954 Website: www.mvmills.com/lafranceindustriesProducts: LaFrance fabrics are styled with patterns in a wide array ofcolors. LaFrance now offers highly styled Eco Friendly fabrics producedwith recycled yarn. The yarn is produced utilizing post-consumer wasteand post-manufacturing waste. The Eco fabrics are abrasion resistantand colorfast. All of LaFrance fabrics are available with Enhanced fea-tures including water repellency, oil and stain resistance, and anti-bacte-rial and anti-fungal characteristics. Easy maintainance. All LaFrancefabrics are made in the USA and are readily available. 10

Lantal Textiles, Inc.P.O. Box 965, Rural Hall, NC 27045 USA905-823-9427 Website: www.lantal.comProducts: Lantal Textiles is a Swiss company specializing in the weav-ing of high-quality, well-designed velvet pile fabrics for the bus industry. Though Lantal has been in business in Europe for over 66 years, the

company first introduced these velvet pile fabrics to North America in1997. As in Europe, Lantal is a leader in design in North America.Lantal is a major supplier of upholstery and companion fabrics to busand seating manufacturers. 11

North American Fabrics Inc, aka NAFI1155 Cleveland Ave., Reading, PA 19610 USA610-374-3108 FAX: 610-374-3383E-Mail: [email protected], [email protected] Officers: Ann G. Poziemski, President; Paul C. Poziemski,Sales Manager Products: Sales representative for Botany Weaving of Dublin, Ireland,manufacturer of woven wool blend upholstery fabrics for the transporta-tion industry since 1934. Botany Weaving produces two types of fabric,wool plush moquettes and flat woven fabric in a variety of colors anddesigns.

Sales representive for Altro Transflor since 1997. Altro is the manufac-turer of slip resistant floor coverings used in buses and trains. Altro hasbeen producing floor coverings for over 90 years and offers a wide vari-ety of colors and designs. 12

Recaro North America3275 Lapeer Road WestAuburn Hills, MI 48326 USA248-364-3818 FAX: 248-364-3806E-Mail: [email protected]: www.recaro.comProducts: Recaro is a manufacturer of driver seats for the transportationindustry. Recaro produces a full range of driver seating products that willfit most applications. Built in the USA for North American drivers. 07

Sardo Bus & Coach Upholstery503 South Main AvenueMinneola, FL 34715 USA800-654-3824

FAX: 352-242-9290E-Mail: [email protected]: www.sardobus.comCompany Officers: Lou Sardo, President; Sandy Follis, VP Sales; KathyCruse, National Sales ManagerProducts: Sardo Bus & Coach Upholstery’s craftsmanship and customerservice have made it an industry leader in motorcoach and transit refur-bishment. Sardo’s Professional Mobile Road Crew provides experienced,on-site installation service at customers’ facilities. This minimizes downtime, and gives personal attention to every detail. Sardo also manufac-tures custom fit seat covers for mail out service with instructions and seatcover liners for easy installation. Seat covers, sidewalls, flooring andmore, Sardo helps with all interior objectives.

Sardo provides warranty and guarantees its workmanship for as long asan operator owns the coach. Call for quotes. 12

Willingham Inc.See Ad On Page 1720008 244th Ave. S.E.Maple Valley, WA 98038 USA425-432-9867FAX: 425-432-3668E-Mail: [email protected] Website: www.willinghaminc.comCompany Officers: Jason Willingham, President; Gene Willingham,CEO; Vivian Willingham, Secretary/TreasurerProducts: Seatcovers, complete interiors, floors, step tread kits, parcelrack door and bay door pistons, foam rubber replacement kits, net pock-ets, cup holders, grab handles and accessories. Seat parts for all models.Western sales representative for National Seating Co. 12

Bergen Auto Upholstery Co., Inc.375 North Street, Suite U, Teterboro, NJ 07608Toll Free: 800-732-8750 Phone: (201) 457-9100Fax: (201)457-9103e-mail: [email protected]: www.bergenseat.com

Call, fax or e-mail us today for a quick quote, and see for yourselfwhy Bergen Auto Upholstery is your seating headquarters.

r TeterborBer r

If Your Seats Are Not Becoming To You,They Should Be Coming To

BERGEN AUTO UPHOLSTERY

Quality Workmanship

A Guaranteed Fit Unsurpassed Customer Service

Large Selection of Fabric

On Time Delivery

See us at UMA Motorcoach Expo Booth #1113January/February 2012 BUSLINE Page 41



News

See us at UMA Motorcoach Expo Booth #1227 See us at UMA Motorcoach Expo Booth #629

MCIDeliveries

Hawkeye Stages Purchases New MCI® J4500

Expanding its level of luxuryservice, Iowa-based HawkeyeStages has put a third MCI J4500into its touring fleet. The new 2011MCI J4500 features a highlyupgraded interior chosen to woodiscerning passengers.

Offering generous leg room, thecoach’s 52 passenger seats arecrafted of leather with fabricinserts for durability. The MCIcoach, which is powered by aclean-diesel Cummins engine andZF ASTronic transmission, alsofeatures a high-end Bosch enter-

tainment system with 15-inchvideo monitors.

Hawkeye Stages additionallyinstalled its own 110-volt outletsand Wi-Fi. “We were looking for amore luxurious coach, one that wecould use on our own tours,” saidSteve Tjossem, president andthird-generation leader of the fam-ily-owned company. “We spec’dthis out to be a little nicer, and it’sbeen very well received.”

Hawkeye Stages, which boughtits first MCI coach in 1980, runs afleet of 26 coaches. With a historythat goes back to 1954, HawkeyeStages offers charters and luxurytours from several locations inIowa, including Waterloo, FortDodge, Des Moines, Marsh alltownand Hawkeye’s headquarters inDecorah. The company's website iswww.hawkeyestages.com.

AA Transportation Adds MCI®J4500 To Serve Expanding

College ServiceThis Shrewsbury, MA, trans-

portation company recently tookdelivery of a new MCI J4500 to

serve a growing demand fromcolleges and universities in theWorcester, MA, area, accordingto Division Manager John Pond.The latest J4500 joins three othercoaches in their all-MCI fleet,added CEO Ron Ernenwein.

“We started out as a schoolbus company at heart and about10 years ago we diversified intoa few limos and midsize coach-es to add some meeting andwedding business,” Pond said.“A year and a half ago, we start-ed hearing from our collegecustomers that they were sohappy with our service that weshould add full-size coaches toour fleet to do more of whatthey needed.” For information,see www.aatransportation.com.

Royal Star Extends “Aloha onWheels” With 12 New MCIs

Royal Star’s 12 new MCIJ4500s underscore its motto,“Aloha on Wheels.” The newcoaches feature the latest clean-diesel technology, three-point seat-belts for every rider and a highlevel of luxury. The coaches alsooffer top-level amenities to pas-sengers as they ascend the spiralstairway and take in the LED light-ing. Roomy Amaya Brasil customupholstery seats with self-retract-ing footrests and fold-down arm-rests offer comfort.

“Six coaches have already beendelivered, with more on the way.Our clients love these coaches,”said Marc Rubenstein, vice presi-dent and general manager. VisitRoyalStarHawaii.com.



News

TriMark s Global Manufacturing and Engineering Services offer expertise, ideas, and resources for your product development projects saving your company time and money.

Engineering capabilities Application engineering ProE CAD Prototyping Program/project management Product validation and testing

Global locations Manufacturing Sales & distribution

No-worry logistics services

Booth #413

TriMark Corporation 500 Bailey Avenue New Hampton, IA 50659 800-447-0343 ~ Fax: 641-394-2392 www.trimarkcorp.com

Mohawk Lifts spokespeople say, there is afaster procurement method that gets you theequipment that you need, meets the legal andcompetitive purchasing requirements of youragency and the purchasing department, and getsyou what your agency needs and wants muchfaster than the sometimes months it takes tocomplete a full scale competitive bid. It’s calledcooperative procurement. Cooperative procure-ment results in bids that are awarded a MultipleAward Schedule (MAS) contract which allowsyou and your buyer to purchase both the equip-ment needed and the options you require.

Cooperative procurement is legal in all 50states, and embraced by states, plus tens of thou-sands of city, county, school and special districtauthorities and agencies across the United Statesand Canada.

Mohawk says the best known purchasingcooperative is NASPO (National Association ofState Purchasing Officials) or its western divi-sion WSCA (Western State ContractingAlliance). NASPO cooperative procurementsare done on a “lead state” basis whereby onestate identifies a need, researches and com-pletes a competitive bid and allows other statesto use cooperative procurement to join or “par-ticipate” in this specific contract. On a local

government level, once a state establishes astate contract, any city, school or county can usethis state contract.

Another cooperative is the NJPA or NationalJoint Powers Alliance (www.njpacoop.org).

The NJPA is made up of 36,000 member agen-cies across the United States and Canada.NJPA is a governmental agency which recog-nizes the “joint powers” which are essentiallythe procurement laws and code that allow oneagency to use another joint cooperative pur-chasing contract. All NJPA contracts areopenly advertised and competitively bid tomeet the procurement criteria of the NJPAgovernment agency. After bidding, an awardis made and the 36,000-plus government

agencies of the NJPA can avail themselves ofthe discounted and delivered prices offered onthe NJPA contracts, according to Mohawk.

A third yet smaller co-op with similar com-petitively bid procurement policies is theHouston Galveston Area Council of govern-ments or HGACbuy.org. While originallystarted in Texas, and made up mostly of Texasbased government agencies, in the past fiveyears, the HGAC cooperative has grown from1,000 agencies in 10 states to almost 6,000government agencies with members in 48states.

Using cooperative procurement is simpleand legal, yet requires agencies to sign on asmembers of the cooperative. Membership hasno cost to the agency, and membership in thecooperative never expires. As a co-op memberyou’ll have access to the competitively bid, dis-counted prices of the buying co-op.

Officials at Mohawk state that when using aninfrequently purchased item such as a garagelift or fleet maintenance equipment, they startwith www.govlifts.com and click a specificstate or cooperative contract (such as NJPA,HGAC). Click the item needed and a windowshows the list as well as the discounted govern-ment price as was bid when the contract wasawarded. The full set of terms and conditionsof the contract includes freight, lead time,installation, delivery, quantity discounts. Visitwww.mohawklifts.com.

Advice From Mohawk LiftsPurchasing For The Non-purchasing Professional


Rotary Lift Introduces Certified Wash Bay Parallelogram Lift

Rotary Lift has updated its parallelogram wash bay lift package. The newlift with wash bay kit is third-party tested by ETL and ALI certified to meetANSI safety and performance standards.

Rotary Lift manufactures a full line of parallelogram lifts with liftingcapacities up to 100,000 lbs. and platform lengths from 26 to 48 feet long.Any of these models can be ordered with the new wash bay package.

“The mechanics of the parallelogram design are ideal for positioningengine compartments beyond the ends of the lift runways to create totalaccess for cleaning the engine and other service areas over the water recla-mation pit,” explains Doug Spiller, Rotary Lift heavy duty product manag-

er. “New marine-grade paint and stainless steel feet resist corrosion causedby constant exposure to water, grime and chemicals.”

Rotary Lift’s wash bay lift also includes an ALI-certified stainless steelcontrol panel that can be wall-mounted. The lift’s PLC power unit can nowbe located outside of the bay, up to 65 feet away from the lift itself. RotaryLift parallelogram lifts feature a clear floor design that provides completevehicle access from both sides, as well as from the front and rear, with noobstructions between the legs. Automatic wheel chocks engage when the liftis raised and release when it is lowered. The lifts are available in surface,flush mount and full recess applications. Log on to www.rotarylift.com, orcall (800) 640-5438.


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Painting Ricon Lifts

Fabrication Vinyl Graphics

Collision Repair Certified Welding

Frame Straightening


225 o ad Tenafly 07670-6 7-00 FAX: 866-330- 50

www.aesysinc.com [email protected]


Rotary Lift’s new certified wash bay parallelogram lift features an ALI-certified stainless steel control panel that can be wall-mounted, freeing up bay workspace and further protecting the power unit.

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REI Promotes Sales ManagersRadio Engineering Industries, Inc. (REI) has

announced the promotion of Chris Shigley tonational sales manager — school bus andDarwin Rubeck to national sales manager —transit & motorcoach. Shigley brings over 10years of sales experience to REI. Shigley grad-uated from the University of Nebraska-Omahawith a BSBA in business and a focus in finance.Shigley has been with REI for two years.

Rubeck has been in sales for over 30 yearsand has been an integral member of the REIsales team since 2006. A graduate of WayneState College, Rubeck has a BS in radio/TVbroadcasting. Visit www.radioeng.com.

Chris Shigley Darwin Rubeck


Safety Steps full line of transportation steps are designed specifically for the transportation industry

Anti-tip design makes it impossible to tip over with normal use

Transportation models provide a 6”, 8”, 10” or 12” boost

The 10" and 12" steps have brackets for extra durability

Rugged all-aluminum welded construction

All models are lab tested to hold over 1,000 pounds, but weigh a mere 7 pounds

Non-slip angled rubber leg tips and gripper strips keep your passengers and your Safety Step securely in place

Durable powder coat finish available black, silver or safety yellow

To view all our transportation steps or to order online,

visit our website:www.safetystep.netor call (888) 448-4237

SAFE, STURDY & DURABLESafety Step will meet all your transportation needs…


ABC’s Van Hool Partner Plans Manufacturing ExpansionAccording to ABC Companies, as part of a

company strategy to secure their current posi-tion in the American marketplace, ABC’s long-time partner, Van Hool, is planning a capitalproject that will expand manufacturing capabil-ities beyond their current Belgium location. Thecompany says the decision is driven solely bytheir commitment to invest in American distri-bution of products that are designed to offerNorth American operators consistent long-termpricing, greater scalability, as well as reducedcycle time from order to delivery.

“ABC is proud to support and share the long-term vision of our valued Van Hool partner,”stated Dane Cornell, President and CEO, ABCCompanies. “The commitment to expandingproduction capabilities directly correlates withgrowing U.S. demand for European technologythat enables American operators to continuous-ly evolve and innovate fleet operations.”

ABC Companies is a provider to the trans-portation industry with product and serviceofferings that cover a full spectrum of opera-tional needs including new and pre-owned fullsize highway coach equipment, mid-size shuttletransport vehicles, and advanced design heavyduty transit equipment. ABC says it supportscustomers with a comprehensive after sale serv-ice network for service and repairs, collision

services, extensive OEM and quality aftermar-ket parts needs for transit, motorcoach andheavy-duty equipment from 11 strategicallyplaced locations throughout the U.S. andCanada. Additionally, private and municipalfinancing and leasing options are availablethrough the company's financial services group.

ABC Expands Operations To Jersey City,NJ, With Acquisition

Of Hudson Body Company

ABC Companies has recently finalized anagreement with Hudson Body Company ofJersey City, NJ, to acquire the business. A full-service body repair facility, Hudson Body pro-vides service to many transportation companiesand manufacturers through the United Statesand Canada and specializes in truck and busbody repairs. The facility will continue to oper-ate under the Hudson Body name, dba ABCCompanies.

With over 60 years in the transportation serv-ice market, Hudson Body Company has beenfamily owned and operated since 1947.Equipped with 9 bays, paint booths, andportable lifts, Hudson Body serves operators ofsmall, medium and large fleets, delivering awide range of services including: bus and body

repairs; general repairs and services; paint, let-tering and decal installation; major and minorcollision repairs; Interior, electrical and allrelated components; structural and suspensionrepairs; and manufacturer warranty repairs

Centrally located in the tri-state area,between the approaches of the Holland &Lincoln Tunnels, on Route 1 and 9 in JerseyCity, the newly-acquired facility offers uniqueconvenience to customers in the New Yorkmetro area and surrounding region.

Future plans are in development for an exten-sive renovation of the existing facility toexpand service and parts operations.

For more information, contact ABCCompanies at 1-800-222-2875 or visitwww.abc-companies.com.

Visit Busline@ UMA Expo Booth

#933


PrevostPrevost H3-45

With its striking new appearance, the rede signed H-Series illustratesPrevost’s passion for continuous improvement. Prevost AWAREAdaptive Cruise Braking, the Prevost Electronic Stab ility Program, andthe Prevost Welded Rail System take safety to a new level.

The Volvo D13 engine is the only EPA 2010 engine that uses an exist-ing platform, so it is the only engine platform that has been tested withyears of real-world road conditions. Volvo’s D13 engine has smooth,quiet operation and drastically lowers emission of air pollutants. TheVolvo D13 with advanced SCR exceeds EPA emissions standards tobypass the industry in terms of environmental care.

Using its multiplexed architecture, Prevost moved controls for keyfunctions from the dashboard to the steering wheel, helping toincrease safety for all on board. Prevost’s new Cluster showcases aninsightful Driver Information Display (DID), providing significant advan-tages to drivers and operators. Important information is easily commu-nicated, offering several valuable tools such as fuel data management,data logging and clear text display messages.

Visually, the H-Series grabs public attention and embodies thePrevost brand and its unique DNA in a highly recognizable and memo-rable way. Its elegance and prestige confirm a company’s status andreputation.

Model............................................................................................Prevost H3-45Seating Capacity .............................................................................................56Length ...............................................................................................................45’Width ...............................................................................................................102”Height........................................................................................................146.25”Wheelbase .................................................................................................316.12”Overhang (front/rear) ......................................................................75” - 107”Inside Height (min./max.)..........................................Floor to Ceiling - 77”Turning Radius ............................................................................................44.6’Tire Size..........................................................................................315/80 R22.5Engine .........................................Volvo D13 w/SCR, 435 HP, 13L (EPA 2010)Transmission ..................Allison World, 4th Gen., 6-Speed Auto. Trans.;

Volvo I-Shift, 12-Speed Semi-automatic Brakes..........................................................All-Wheel Disc Brakes with ABSFuel Tank Capacity .......................................................................230 U.S. gal.Air Conditioning .........Carrier 05G compressor w/Base Engine 9 TonsBaggage Capacity ............................................................................580 cu. ft.Wheelchair Lift Option...............................Interchangeable Swap & PlugSteering ........................................Steering Wheel w/Integrated Controls,

Tilt & Telescopic, and Integral Power Steering,Variable Assistance Power Steering

Suspension ..........Wide-Stance Tuned Suspension w/Liftable Tag Axle

PrevostPrevost X3-45

The X3-45 carries on the Prevost tradition of innovation, showcas-ing advanced technologies. The Prevost Welded Rail System and PrevostElectronic Stability Program take safety to a new level.

The Volvo D13 engine is the only EPA 2010 engine that uses an exist-ing platform. Volvo’s D13 engine has smooth, quiet operation and dras-tically lowers emission of air pollutants. The Volvo D13 with advancedSCR exceeds EPA emissions standards.

The Prevost X3-45 has the longest wheelbase in the touring coachmarket (334.5 in.), giving passengers a smooth ride, and features thelargest under-floor surface area (139 sq. ft.) in the industry. At 134 inch-es, the Prevost X3-45 has the lowest overall height of all seated coach-es, providing easy access to virtually any pick-up or drop-off site.

Equipped with the Prevost Advanced Multiplex System, the PrevostX3-45 delivers dependability and maximizes operational efficiency. Theuser-friendly system features a multitude of benefits, including easiermaintenance, faster troubleshooting and quick and accurate diagnosisof problems with vital components.

Prevost 35 Gagnon Blvd., Ste-Claire, Quebec GOR 2VO CANADA

Tel: 418-883-3391 Toll-Free: 877-773-8678 Fax: 418-883-4157 Web Site: www.prevostcar.com

Model ............................................................................................Prevost X3-45Seating Capacity .............................................................................................55Length ...............................................................................................................45’Width ...............................................................................................................102”Height..............................................................................................................134”Wheelbase .................................................................................................334.5”Overhang (front/rear) ...........................................................72.30” - 86.60”Inside Height (min./max.) .........................................Floor to Ceiling - 80”Turning Radius ............................................................................................42.6’Tire Size..........................................................................................315/80 R22.5Engine .........................................Volvo D13 w/SCR, 435 HP, 13L (EPA 2010)Transmission ..................Allison World, 4th Gen., 6-Speed Auto. Trans.;

Volvo I-Shift, 12-Speed Semi-automaticBrakes..........................................................All-Wheel Disc Brakes with ABSFuel Tank Capacity.......................................................................208 U.S. gal.Air Conditioning .........Carrier 05G compressor w/Base Engine 9 TonsBaggage Capacity .............................................................................513 cu. ft.Wheelchair Lift Option...............................Interchangeable Swap & PlugSteering ........................................Steering Wheel w/Integrated Controls,

Tilt & Telescopic, and Integral Power Steering,Variable Assistance Power Steering Available

Suspension ..........Wide-Stance Tuned Suspension w/Liftable Tag Axle



PrevostVolvo 9700

The Volvo 9700 is a coach that makes an impression. A modern exte-rior with characteristic Volvo feel is matched by an elegant interior fea-turing soft, gentle shapes and well-designed trim.

Exceptional comfort abounds throughout the Volvo 9700.Electronically controlled air suspension and a rigid frame design makefor a confident, reassuring ride. A low interior noise level and comfort-able seats also ensure an enjoyable journey, and large tinted windowsprovide excellent visibility all around.

High-efficiency brakes, electronic stability program, three-pointseat belts and Volvo-unique impact protection for the driver and theother road users are just some examples of its safety equipment. Withall its service points grouped together logically, the Volvo 9700 is easyto maintain. Highly integrated components – like the D13 engine and I-Shift Transmission – simplify service scheduling and make for conven-ient “one-stop shopping” when vehicles require maintenance.

The I-Shift is an intelligent transmission system that combines therobustness and dependability of a manual gearbox with the comfortand convenience of an automatic transmission. Its latest generationensures substantially improved performance and fuel economy.Productivity, efficient design and safety define the Volvo 9700.

Model .................................................................................................Volvo 9700Seating Capacity .............................................................................................54Length ...............................................................................................................45’Width ...............................................................................................................102”Height..............................................................................................................145”Wheelbase ......................................Between front and tag axle - 254.84”Overhang (front/rear) .....................................................................112” - 109”Inside Height (min./max.) .................................Front - 77.2”; Rear - 72.8”Turning Radius ..........................................................................................42.83’Tire Size..........................................................................................315/80 R22.5Engine .........................................Volvo D13 w/SCR (EPA 2010), 435 HP, 13LTransmission ..............................Volvo I-Shift, 12-Speed Semi-automaticBrakes...............................All-Wheel Disc Brakes w/ABS double circuitryFuel Tank Capacity........................................................................210 U.S. gal.Air Conditioning .........................................................Carrier - AC353 GenIVBaggage Capacity................................400 cu. ft. (under-floor capacity)Wheelchair Lift Option .........................................................................Built inSteering .....................Tilt and Telescopic, and Integral Power SteeringSuspension ..........Wide-Stance Tuned Suspension w/Liftable Tag Axle


PrevostPrevost X3-45 Commuter Coach

The X3-45 Commuter Coach is designed from the Prevost platformknown for durability, reliability, and lifetime value. The X3-45 coaches areconstructed to be used in a demanding commuter application whichrequires reliable vehicle performance, and the coach has been 12-yearStructural Integrity Tested. Developed with a focus on transit operation con-cerns such as passenger safety, accessibility, low operation costs and easeof maintenance, the X3-45 Commuter features a very reliable structure.

The Prevost Electronic Stability Program is the first system withrollover and under/over-steer protection and electronically compen-sates for quick reactions in adverse conditions, according to Prevost.The Prevost X3-45 includes three-point seat belts on a 20G rated weld-ed rail system for an exceptionally secure passenger environment.Passengers of the X3-45 Commuter immediately notice the large entryarea through the bi-part doors with the lowest steps and shortest stair-way, making it easier on mobility challenged passengers. Another fea-ture noticed by passengers is the high interior space – a full 80-inchesof space from floor to ceiling. Additionally, the commuter can be outfit-ted with a Wi-Fi system, state-of-the-art sound and video, and electricaloutlets at each seat to keep passengers plugged in and in touch whilecommuting.

Model .........................................................Prevost X3-45 Commuter CoachSeating Capacity .............................................................................................57Length ...............................................................................................................45’Width ...............................................................................................................102”Height..............................................................................................................134”Wheelbase .................................................................................................334.5”Overhang (front/rear) .............................................................72.30”; 86.60”Inside Height (min./max.) .........................................Floor to ceiling - 80”Turning Radius ............................................................................................42.6’Tire Size..........................................................................................315/80 R22.5Engine .........................................Volvo D13 w/SCR, 435 HP, 13L (EPA 2010)Transmission ....................Allison World, 4th gen., 6-speed auto. trans.Brakes...........................................................................All-Wheel disc. w/ ABSFuel Tank Capacity.......................................................................208 U.S. gal.Air Conditioning..........Carrier 05G compressor w/base engine 9 tonsBaggage Capacity .............................................................................513 cu. ft.Wheelchair Lift Option...............................Interchangeable swap & plugSteering.........................................Steering wheel w/integrated controls,

Tilt & telescopic, and integral power steering,(Variable Assistance Power Steering Available)

Suspension.................................................Wide-stance tuned suspensionw/liftable tag axle


Motor Coach IndustriesMCI® J4500

The MCI J4500 continues to be the best selling coach in theindustry. Passengers appreciate its curb appeal and ergonomicentryway that includes grab rails and spiral stairwell. A newseating configuration increases legroom by a 1/2 inch at everyseat.For 2012, the MCI J4500 is more reliable than ever with

mechanical advances like a more dependable heater core to anengine that achieves better fuel economy. A wide-ride suspen-sion improves handling and an optional steerable rear tag axleoffers a tighter turning radius. Safety features includeElectronic Stability Control, a SmartWave tire-pressure monitor-ing system, a fire suppression system and optional three-pointpassenger seatbelts.

Motor Coach IndustriesMCI® D4505/D4005

Part of the industry’s all-time best-selling series of coaches,the 45-foot MCI D4505 and 40-foot D4005 are renowned for theirdurability, dependability, curb appeal and ride. Included arefront-axle Koni shocks for a smoother, more responsive ride.Other improvements include LED courtesy lighting in the parcelracks, and four 10-inch Blaupunkt video monitors as standardequipment. The models feature an ACTIA multiplex system, afourth-generation technology with more capabilities to maxi-mize a coach’s performance, and an ergonomic driver dash foreasy interfacing.


Seating Capacity ............................................................................56Length............................................................................................45’Width...........................................................................................102”Height ....................................................................................140.75”Wheelbase...................................................................................315”Overhang (front) ......................................................................78.25”Overhang (rear)......................................................................150.25”Inside Height (min./max.) ........................................................78.25”Turning Radius ..............................................................................47’Baggage Capacity .............................................................595 cu. ft.Tire Size ..........................................Firestone® 315/80 R22.5, L-ratedWheels ....................................................Hub-piloted steel 22.5 x 9.0Engine .........................Cummins ISX 11.9L, 425 HP w/ Engine Brake

Option: DD13 12.8 Liter, 410 HP 1450 Ft.-Lbs. w/ Engine BrakeTransmission.......................Allison B500 automatic trans, 6 forward

speeds and one reverse speed or ZF-ASTronic transmissionBrakes...............................................................Meritor all-wheel discFuel Tank Capacity ...........................................................210 US gal. Cooling System...........Parallel radiator and charge air cooler systemWheelchair Lift Option ...................................................................YesSteering System .............Leather-wrapped tilt & telescoping steering

wheel with ZF variable ratio steeringSuspension .........................................Air Suspension with automatic

leveling & kneeling feature

Seating Capacity .....................................................................55 / 47Length ...................................................................................45’ / 40’Width...........................................................................................102”Height .........................................................................................137”Wheelbase........................................................................318” / 279”Overhang (front) ....................................................................76.125”Overhang (rear) .........................................................153.1” / 131.5”Inside Height (min./max.) ........................................................78.25”Turning Radius ...................................................................47’ / 44.7’Baggage Capacity ..........................................509 cu. ft. / 424 cu. ft.Tire Size ..........................................Firestone® 315/80 R22.5, L-ratedWheels .................................................Hub-mounted steel 22.5 x 9.0Engine .........................Cummins ISX 11.9L, 425 HP w/ Engine Brake

Option: Cummins ISL 8.9L, 380 HP w/ Transmission RetarderTransmission...............................................................Allison B500 or

ZF-ASTronic transmissionBrakes ..........................................................................All Wheel DiscFuel Tank Capacity ...........................................................164 US gal.Cooling System...........................High-mounted parallel radiator and

charge air coolerWheelchair Lift Option ...................................................................YesSteering System.....................................Ross integral power steeringSuspension......Air suspension w/automatic levelling & kneeling feature


Motor Coach IndustriesMCI® E4500

Loaded with curb appeal, MCI’s flagship luxury E4500, thefirst of its kind, offers a sumptuous ride with a standard steer-able tag axle, along with an amenity package including the stan-dard Cummins Road Relay system. Safety features includeElectronic Stability Control, a SmartWave tire-pressure monitor-ing system, a fire suppression system and optional three-pointpassenger seatbelts.

Motor Coach IndustriesMCI® Commuter Coach

CNG, Hybrid And Clean-Diesel

Built and appointed for more comfortable intercity com-mutes, these 45- and 40-foot coaches present plenty of curbappeal and are renowned for their durability and dependability.Offered in clean-diesel, hybrid or CNG configurations, the Buy-America compliant and Altoona-tested MCI Commuter Coachgains the newest generation ACTIA multiplex system and anergonomic reconfigured drive dash. Electronic Stability Control,a SmartWave tire-pressure monitoring system and Amerex firesuppression system are standard. Options include reverse sens-ing, GPS, video surveillance systems and three-point passengerseatbelts, along with Wi-Fi connectivity and power-outlets forpersonal electronic devices.

Motor Coach Industries; 1700 E. Golf Road, Suite 300,Schaumburg, IL 60173; 847-285-2000; 800-428-7626; Fax: 847-285-2013 Email: [email protected];

Web site: www.mcicoach.com


Seating Capacity ............................................................................42Length............................................................................................45’Width...........................................................................................102”Height ....................................................................................140.75”Wheelbase...................................................................................315”Overhang (front) ......................................................................78.25”Overhang (rear)......................................................................150.25”Inside Height (min./max.) ........................................................78.25”Turning Radius ..............................................................................45’Baggage Capacity (below floor) .........................................595 cu. ft.Tire Size ..........................................Firestone® 315/80 R22.5, L-ratedWheels.....................................Alcoa polished aluminum hub-piloted

22.5 x 9.0 with Durabright finishEngine .........................Cummins ISX 11.9L, 425 HP w/ Engine Brake

Option: DD13 12.8 Liter, 410 HP 1450 Ft.-Lbs. w/ Engine BrakeTransmission...........Allison B500 automatic trans, 6 forward speeds

and one reverse speed or, ZF-ASTronic transmissionBrakes....................................................Meritor EX225 all wheel discFuel Tank Capacity ...........................................................210 US gal.Cooling System...........Parallel radiator and charge air cooler systemWheelchair Lift Option ...................................................................YesSteering System .............Leather-wrapped tilt & telescoping steering

wheel with ZF variable ratio & steerable tag axleSuspension....................Electronically controlled air suspension with

kneeling & high and low-ride features

Model .....................................MCI® Commuter Coach D4500/D4000Available in CNG, Hybrid & Clean-Diesel

Seating Capacity ..........................D4500: 57 Pass.; D4000: 49 Pass.Length..................................................D4500: 45.42’; D4000: 40.50’Height .........................................................................................137”Wheelbase ................................................D4500: 318”; D4000: 279”Inside Height (min./max.) ........................................................78.25”Engine Options..............................................Cummins ISX 11.9 liter;

Cummins ISL 8.9 Liter;Cummins ISLG, 8.9 Liter

Transmission Options ............................................Allison B500 (ISX);Allison B500R with retarder (ISL);

Allison Ep50 Electric Drive Propulsion SystemFuel Tank Capacity.........................................................164 U.S. Gal.Fuel Options ...................................................................ULSD or CNGGVWR ................................................................................50,000 lbs.


ABC CompaniesVan Hool T2145/T2140

Renowned for its performance, comfort, and luxury, the VanHool T2100 series offers more refinements to create a presti-gious touring vehicle. Designed for high style and maximumcomfort, an impressive lineup of standard features are offeredaboard ABC’s highline touring coach to attract the most discrim-inating passengers.The T2100 series is newly enhanced with a variety of option-

al safety features including Electronic Stability Control, HellaDynaView® Headlight System, Iteris Lane Departure Warning(LDW), Smartire Smartwave Tire Pressure Monitoring System andKidde Fire Detection and Suppression System.The T2100 series is offered in a 45-foot length, 57 passenger

coach or a 40-foot length, 49 passenger coach — ideal for small-er groups. The T2140 model is the only European premium 40-foot touring coach sold in the United States and complementsthe T2145 model, according to ABC Companies.

ABC Companies; 1506 30th Street, NW; Faribault, MN55021 USA; 507-334-1871 Fax: 507-334-0246

E-mail: [email protected] site: www.abc-companies.com

Model ........................................................Van Hool T2145 / Van Hool T2140Seating Capacity ...................................................................40’- 49 / 45’- 57Length.....................................................................................................40’ / 45’Width ...............................................................................................................102”Height .......................................................................................................11’ 10.5”Engine ...............................................................Detroit DD13 2010 EmissionsTransmission.................................................................................Allison B500Chassis .......................................................................................Stainless SteelAir Conditioning .....................................................................................CarrierWheelchair Lift Option.................................................................................YesSteering .................................................................................ZF Variable RatioSuspension.............................................................Independent Front & Tag

ABC CompaniesVan Hool C2045

Smart operators can drive new revenues to their bottom linewith the versatile, reliable, distinctively designed Van HoolC2045. This coach offers rugged reliability for shuttle and linehauls as well as passenger amenities that deliver a luxurymotorcoach experience for tour and charter operations.Designed for comfort and performance, the quality-engi-

neered C2045 offers easy maintenance and interchangeabilityof major replacement parts and now a host of new optional safe-ty enhancements including Electronic Stability Control, HellaDyna View® Headlight System, Iteris Lane Departure Warning(LDW), Smartire Smartwave Tire Pressure Monitoring System andKidde Fire Detection and Suppression System.The C2045 also offers a lineup of design and engineering fea-

tures that integrate “green” benefits as well. The C2045 pro-vides a complete line of powertrain options — re-engineered toseamlessly accommodate new emission components; an interiorbaseboard heater system — allowing the driver to heat the inte-rior cabin without running the engine; a space-enhancing rearwindow option — dramatically enhancing interior space look andfeel; and new rounded parcel racks — enabling the installation ofbig screen monitors. The C2045 provides the most advancedcomponents integrated with innovative and cutting-edge tech-nology.

Model ........................................................................................Van Hool C2045Seating Capacity .............................................................................................57Length ...............................................................................................................45’Width ...............................................................................................................102”Height .............................................................................................................11’6”Engine ...............................................................Detroit DD13 2010 EmissionsTransmission.................................................................................Allison B500Chassis .......................................................................................Stainless SteelAir Conditioning .......................................................................Carrier-SutrakWheelchair Lift Option.................................................................................YesSteering .................................................................................ZF Variable RatioSuspension.............................................................Independent Front & Tag



ABC CompaniesVan Hool TD925

The highline Van Hool TD925 double deck coach makes a boldstatement in any marketplace. With passenger seating up to 83,this coach is an industry frontrunner in reduced carbon emis-sions and fuel consumption — providing an additional 43 percentmore passenger capacity and up to 486 passenger miles per gal-lon. Featuring an upper deck sky view rooftop, centrally locatedrestroom, ample storage, front and rear stairs, dual-deck enter-tainment system and more, the TD925 offers one of the mostinnovative coach designs offered to the U.S.-traveling publicsince the Scenicruiser®.Proportioned steps and wide doorways provide easy access

and easy loading and unloading from both the front and the rearstaircases. The lowered aisle and increased interior heightenables every passenger to walk upright through the coach.Three point seat belts (lap belts) are standard on all seats.Individual lighting and ventilation, together with state-of-the-art, integrated heating and air conditioning systems with upperand lower controls at each level, provide a comfortable environ-ment for all passengers.

Model.........................................................................................Van Hool TD925Seating Capacity ..................................................................................81 or 83Length................................................................................................44’ 4 9/32”Width ...............................................................................................................102”Height .....................................................................................................13’ 11/16”Engine ....................................................Cummins ISX 11.9L 2010 EmissionsTransmission ..............................................................................Allison B500RChassis .......................................................................................Stainless SteelAir Conditioning .......................................................................Carrier-SutrakWheelchair Lift Option ...................................................................ADA RampSteering .................................................................................ZF Variable RatioSuspension.............................................................Independent Front & Tag

ABC CompaniesGCA 3035RE Rear Engine Coach

Exclusively manufactured in the USA for ABC Companies byGeneral Coach America, the 3035RE continues to bridge the gapbetween small and large coach requirements, offering a host ofamenities commonly found aboard its full-size counterparts. Itsexclusive rear-engine design delivers a traditional “motor-coach” look while inside appointments, including contoured par-cel racks, big screen monitors, and underfloor cargo storage,offer smaller groups the same travel experience as a full-sizedcoach.Built on the Freightliner XBR chassis, the 3035RE features

steel and stainless steel construction and a host of big-coachstyle features and body styling. The ergonomic driver’s cockpitand passenger-friendly entrance offers state-of-the-art designwith tilt and telescopic steering wheel and curved modesty pan-els to create easy, snag-free flow into the passenger area. A rearwindow option is offered — creating an open, roomy feel in therear seating area.With product development driven by market demand for

more “coach-like” styling and features in small group transport,the 35-foot rear engine coach is truly a fusion of mid-size effi-ciency with big coach design.

Model................................................................................................GCA 3035RESeating Capacity .................................41 w/o Lavatory; 39 with LavatoryLength ..........................................................................................................34’11”Width ...............................................................................................................102”Height..............................................................................................................138”Engine ...................................................................................................CumminsTransmission.................................................................................Allison B300Chassis.....................................................................................Freightliner XBRAir Conditioning ..........................................................AC350 Roof MountedWheelchair Lift Option.................................................................................YesSteering .........................................................................ZF 8018 Steering BoxSuspension ..................................................................ZF Independent Front

w/60 Degree Wheel Cut



TemsaTemsa TS 35

The world class Temsa TS 35 coach is manufactured in Turkeyand was introduced to the U.S. market by CH Bus Sales in 2009.The TS 35 is a full integral mid-size coach that provides the samelevel of comfort and amenities as a full-size coach. This mid-sizecoach offers a luxurious and spacious interior for passengersand driver. Its integral construction ensures a smooth and sta-ble ride, while its maneuverability will help access remoteplaces.With an American driveline (Cummins/Allison), the TS 35 pro-

vides excellent power and optimum serviceability. These arecombined with European quality and craftsmanship to create ahigh-quality driving experience.The TS 35 is constructed from stainless steel for extra dura-

bility and safety. Its stringently tested to ensure the higheststandards. Temsa and CH Bus Sales plan to introduce a Temsa30-foot model to the U.S. market in 2012.

CH Bus Sales1941 Cardinal Lane, Faribault, MN 55021 USAPhone: 507-331-7911; Fax: 507-331-1338

EMail: [email protected] • Web: www.chbussales.com

Model...............................................................................................Temsa TS 35Seating Capacity.............................................................................................40Length ...............................................................................................................35’Width............................................................................................................100.4”Height ..........................................................................................................138.6”Engine .......................................................Cummins ISL 8.9 345 HP – EPA10Transmission...............................................Allison B500 (retarder option)Chassis....................................................Frameless monocoque chassis in

stainless steelAir Conditioning .......................................Roof type air conditioning unit

32kW/Carrier 05GWheelchair Lift Option ...................................Ricon brand, Mirage modelSteering...........................................................................................TRW THP-80Suspension.........Front: Independent with adjustable shock absorber

and torsion bar type stabilizer x 2 air bellows;Rear: Adjustable shock absorbers x 4 air bellows

SetraComfortClass S 407

Setra has built a motorcoach that can be used for more busi-ness applications – providing greater value for the coach opera-tor. Transporting more passengers with more trips providesgreater opportunities to build business and receive an evengreater return on investment.The Setra ComfortClass S 407 delivers quality German engi-

neering and European styling. This motorcoach was designed tocombine functionality with the ability to meet grueling workdemands. It is engineered for heavy-duty transportation appli-cations, ranging from continuous line haul and commuter trav-el, all the way through to group tours and charters.Product safety is evident in every detail. For the past 60

years, Setra has been setting the standards in bus and coachsafety with advanced, integrated active and passive safety sys-tems. Disc brakes on all wheels, ABA braking system with anti-slip control, and Allison retarder as standard, combined withrugged, weight-optimized self-supporting frame structure and a40-foot turning radius make the Setra ComfortClass S 407 one ofthe safest vehicles on the road today. New for 2012 is Setra’sElectronic Stability Program (ESP) for all models.

Setra Of North America6012-B High Point Road, Greensboro, NC 27407 USA

Phone: 800-882-8054; Fax: 336-878-5403Email: [email protected] • Web: www.setra-coaches.com

Model .................................................................................ComfortClass S 407Seating Capacity .............................................................................................56Length ...............................................................................................................45’Width ...............................................................................................................102”Height.................................................................................................................12’Engine ............................................................Mercedes-Benz OM 471 EPA 10

410 hp or 450 hpTransmission................................Allison B500R or ZF Astronic 12-speedChassis .............................................................................Monocoque IntegralWheelchair Lift Option.................................................................................YesAir Conditioning ..................................................TopAir Bock CompressorSteering .............................................................................................................ZFSuspension ...........................................................................Industry Leading



BCI AmericaThe Explorer 45

Bus and Coach International (BCI) has announced thelaunch of its first North American motorcoach: The Explorer 45.The Explorer 45 is a luxury coach designed with customers

in mind. This vehicle offers many luxurious features includinga sleek exterior design, an ergonomically designed dash, com-fort focused seating, a wide, spacious layout and a largeamount of luggage space. The Explorer 45 is the ultimate tourcoach.All BCI vehicles are built with strict design rules and engi-

neering. The Explorer 45 combines standard U.S. componentrywith world class quality and design. Each unit comes standardwith a 2010 EPA Cummins ISX 11.9L, an Allison B500, ZF axlesand suspension, Knorr Bremse braking system, and a Parkermultiplex.The Explorer 45 also includes 3-point seat belts and a rear

lavatory. All buses pass both the ECE 66 and ADR 59 rollovertesting. BCI is proud to be supported throughout NorthAmerica by its network of well-established bus dealers. BCI cel-ebrates its North American launch at Booth 134 at the 2012 UMAMotorcoach Expo.

BCI America30 N. Raymond St., Ste. 413

Pasadena, CA 91103Phone: 888-58 BUSES; Fax: 888-759-0860

Email: [email protected] • Web: www.bciamerica.net

Model ................................................................................................Explorer 45Seating Capacity .............................................................................................56Length ...............................................................................................................45’Width ...............................................................................................................102”Height .............................................................................................................11’8”Engine ..................................................Cummins ISX 2010 EPA 11.9L 425 hpTransmission.................................................................................Allison B500Chassis..............................................................................................................BCIAir Conditioning...........................................................................EberspacherWheelchair Lift Option.................................................................................YesSteering ..................................................................................................ZF 8098Suspension................................................................................................Wabco

Home of the Best Full-ServiceTravel Plaza in Northern Illinois

Featuring…

(815) 562-5840

Seating for 175, Homestyle Cooking, Daily Specials, Buffet, Soup & Salad Bar, Full Menu, Carry-Out

Designated Bus Parking and Pull-Thru Fueling Island

Bus Drivers & TourGuides Eat free!Mini-Mall — 2 Stores

with over 5,000 sq. ft. of shopping!

ATM, Major Credit Cards accepted.

I-39 & Hwy 38, Exit 99Rochelle, IL

OPEN 24 HOURSPlease call ahead!

(815) 561-9595

Seating for 40, Specialty Sandwiches,Homemade Soup, Fresh Salads & Sides,

Blue Bunny Ice Cream!



The Year of the Motorcoach Professional – Elevating the Industry

What can you expect from UMA Motorcoach EXPO 2012 to help you elevate your business?

Registration Now Open! Visit www.motorcoachexpo.com or contact the UMA offices at 1.800.424.8262 for more information.

Same low

registration price

as last year—

for UMA operator

members!See us at UMA Motorcoach Expo Booth #743


BOWMANSDALE

2112 Bumble Bee Hollow Rd.Off Rt. 15 Mechanicsburg, PA

717-697-5383CAMP HILL

4230 Trindle Road 717-737-3896CARLISLE

60 Noble Blvd. in Super Walmart717-960-9400

608 E. High St. 717-249-77211176 Harrisburg Pike 717-243-7774

905 Walnut Bottom Rd. 717-249-0694CEDAR CLIFF

Exit 19 off I-83 Camp Hill, PA717-737-6404

CHAMBERSBURG

1075 Lincoln Way East 717-263-4601NORTH CHAMBERSBURG

2891 Philadelphia Avenue (US 11 N.)717-263-2970

CLEONA

493 W. Penn Avenue 717-272-5677COLUMBIA

1788 Columbia Ave., off Rt. 30717-684-7048DILLSBURG

898 North US Rt. 15 717-432-9500EAST MANCHESTER

4245 North George St. 717-266-3170ELIZABETHTOWN

1284 S. Market St. 717-367-6471ENOLA

Enola Rd., Exit Rt. 1115 S. off Rt. 81 717-732-4228

EPHRATA

140 N. Reading Rd. 717-733-1660GETTYSBURG

517 S. Steinwehr Ave., Bus. Rt. 15717-334-5920

1090 York Rd. 717-337-1030GREENCASTLE

Rt. 16 and I-81 717-597-2589HALIFAX

3761 Peter’s Moutain Rd. 717-896-2535

HANOVER

991 Carlisle St., Rt. 94 717-632-7531350 Eisenhower Dr. 717-632-00051448 Baltimore St. 717-630-0337

HARRISBURG

2929 Paxton St. 717-561-80504605 Jonestown Rd. 717-652-70357845 Linglestown Rd. 717-545-8580

Rt. 83 and Union Deposit Rd.717-564-9320

4403 N. Front St. 717-238-1048Harrisburg East Mall/Rt. 83 and Paxton St.

717-561-0703Eisenhower Blvd. I-283, Exit 1

717-939-69725590 Allentown Blvd., Rt. 22

Exit 26 off I-81 717-652-9123Kline Plaza, 101 S. 25th St.

717-232-0008Uptown Shopping Center

720 Division St. 717-236-6226Harrisburg Airport 717-948-3900

6535 Grayson Rd. in Wal-Mart717-561-0445

HERSHEY

Rts. 39 and 322 611 E. Main St.,Hummelstown 717-566-6041

JONESTOWN

Rt 72 & I-81 610-562-8462LANCASTER

1880 Hempstead Rd. 717-509-6988Willow Valley Square 717-464-5119

1829 Oregon Pike 717-569-78981434 Manheim Pike 717-394-3417

Rt. 30 and Centerville Rd.Lancaster, PA 717-393-952368 East Town Mall, Rt. 30E

Lancaster, PA 717-394-89571755 Columbia Ave.

Millersville Exit off Rt. 30, Rt. 462717-397-5112

575 N. Franklin St., next to McCuskeyHigh School 717-394-7938

2034 Lincoln Hwy East in Wal-Mart717-390-1099

King & Water Streets 717-299-6699Manor Shopping Center

1296 Millersville Pk. 717-293-5706LEMOYNE

Rts. 11 and 15 North across from Radisson Hotel 717-761-7992

LEBANON

1202 W. Maple St. 717-273-8691757 E. Cumberland St. 717-273-9023

1725 Quentin Rd., Lebanon, PA717-306-6565

LITITZ

990 Lititz Pike, Rt. 501 N.717-627-4666

LITTLESTOWN

430 North Queen St. 717-359-8946LYKENS VALLEY

4660 Rt. 209 717-362-8416MANHEIM

711 Lancaster Rd., Rt. 72 717-664-4944MECHANICSBURG

Wesley Dr. Exit, Rt. 15717-761-7525

KMart Plaza, 5600 Carlisle Pike717-766-9675

6250 Carlisle Pike in Wal-Mart717-591-9864

MERCERSBURG

11924 Buchanan Trial West717-328-0111

MIDDLETOWN

2270 W. Harrisburg Pike 717-944-9535MIFFLINTOWN

Rt. 322 and Rt. 35, Mifflintown Exit717-436-9779MYERSTOWN

295 West Lincoln Avenue (Rt. 422)717-866-2278

NEW CUMBERLAND

101 Limekiln Rd. 717-774-1027NEW HOLLAND

828 W. Main St. 717-354-9300NEW OXFORD

6040 York Rd., Rts. 30 and 94717-624-4266

NEWPORT

Rt. 322 and Rt. 34, Newport Exit717-567-9344

PALMYRA

901 E. Main St. 717-838-6815PINE GROVE

I-81, Exit 31 717-345-6400RED LION

897 West Broadway 717-246-1802655 Lombard St., Cape Horn Plaza

717-246-7801SCOTLAND

3347 Black Gap Rd. 717-263-7507SHIPPENSBURG

333 East King St. 717-532-7945SHREWSBURY

Exit 1 off I-83 717-235-4663SILVER SPRING

Rt. 114 and Shadow Oak Dr.Mechanicsburg, PA 717-697-3460

SPRINGETTSBURY

Hallam Exit off Rt. 30, Rt. 462717-757-9655

WAYNESBORO

302 East Main St. 717-762-9201YOCUMTOWN

Exit 14A off I-83 717-938-5705YORK

2125 York Crossing Dr & Rt 74 717-767-1381

Exit 4, I-83, 133 Leader Heights Road 717-747-9191

York Galleria Mall 717-757-302660 Arsenal Rd. 717-699-4600

Exit 6W off I-83 717-845-93603141 Carlisle Road, Dover

717-767-2594144-158 S. George St. 717-846-1021

Rts. 30 & 74 in Wal-Mart 717-764-8923380 Memory Lane 717-757-2912

Tell us you saw this ad in Busline Magazine, and 1 driver and 1 tour guide will receive a

FREE MEAL!Please call ahead to the phone number listed by

the McDonald’s of your choice.


The true value of a Prevost coach goes far beyond the purchase price. Prevost coaches enrich your reputation by dependably

transporting your passengers in comfort, style and safety. They move your business forward by ensuring the best possible fuel

effi ciency and lowest operating cost. Our high-deck H-Series Coach offers state-of-the-art amenities that elevate every passenger’s

experience. And our longer-wheelbase X3-45 Coach combines a luxurious ride with a wider entry and 80"-high interior passenger

space. All Prevost motorcoaches are built to deliver exceptional performance, durability and value. Which makes Prevost the safest

investment in a complex industry that’s always on the move.

The u l t imate c lass.

Please contact your Prevost Regional Sales Manager for more information.

USA 1-877-773-8678 CANADA 418-883-3391 www.prevostcar.com



Documents

0112 Busline Magazine