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2016-09-22
Information and Communication Technology
Definition The Information and Communication Technology (ICT) sector is defined as a variant of NAICS industries.
This sector is comprised of technologies such as desktop and laptop computers, software, peripherals,
and connections to the Internet that are intended to fulfil information processing and communications
functions.
This sector also includes industries primarily engaged in producing goods or services, or supplying
technologies, used to process, transmit or receive information.
The underlying principles involving the definition of this sector are:
For manufacturing industries, the products of a candidate industry:
- must be intended to fulfil the function of information processing and communication including
transmission and display, or must use electronic processing to detect, measure and/or record
physical phenomena or to control a physical process.
For services industries, the products of a candidate industry:
- must be intended to enable the function of information processing and communication by
electronic means.
The production (goods and services) of a candidate industry must primarily be intended to fulfil or
enable the function of information processing and communication by electronic means, including
transmission and display (Statistics Canada, 2015).
The Durham Workforce Authority considers information technology (IT) a subsector of ICT. The term ICT
is an umbrella term that fully encompasses a variety of technologies and is not limited to software and
computer services industries.
Overview of the Industry The information and communication technology (ICT) industry continues to grow and develop in
Durham Region. Today, virtually all industries and sub-sectors need some form of ICT support, whether
through basic or advanced supports. This sector has experienced significant business growth in the
professional, scientific and technical service subsectors (City of Oshawa, 2013). The creation of niche
subsectors have emerged to support other businesses through software, publishing,
telecommunications and other information services (City of Oshawa, 2013). The ICT industry continues
to be key sector within existing Durham Region clusters, and continues to support and encourage
growth and development in other up and coming industries within the Region. This industry continues
to attract and develop Durham Region’s creative economy and serves as an opportunity for further
expansion (Town of Ajax, 2010).
The National Research Council of Canada states that ICT industries are the backbone of the global digital
economy and constitute a key driver of productivity growth in a knowledge-based economy (National
Research Council of Canada, 2012). The ICT sector is continuously growing and accounts for 3.1% of
employment across Canada (Innovation, Scientific and Economic Development Canada, 2016).
Regional innovation and industry support organizations have contributed to the creation of innovative
and inventive spin off companies within ICT sub-sectors (City of Oshawa, 2013). The ICT sector currently
has the potential for business investment, attraction and expansion within Durham Region (Town of
Ajax, 2010). As the economy of Durham Region shifts towards a knowledge-based economy, there is an
emphasis on service sectors, such as ICT, to support this growth and transition (Town of Ajax, 2010).
Durham Region’s good location, affordable land, proximity to post-secondary institutions and
transportation makes the Region a prime location to start a business in the ICT sector (Clarington Board
of Trade & Office of Economic Development, 2016).
Currently, Durham Region fosters local innovation and development through several Business Parks
located across the Region. The Clarington Technology Business Park is focused on science, technology
and research, which continue to support the growth and development of clusters within the Region
(Clarington Board of Trade & Office of Economic Development, 2016). The Town of Whitby also has
several Business Parks which continue to foster the development of healthy research partnerships
(Town of Whitby, 2015). These business parks put an emphasis on cross-sectoral collaboration in order
to ensure growth within a variety of sectors and clusters.
Within the Town of Ajax, the highest rate of business growth has been in engineering, web & software
and design services; key subsectors of the ICT industry (Town of Ajax, 2010). ICT services represent a
significant business and labour force attraction and retention opportunity for Durham Region due to the
Region’s ability to foster and support growth through collaboration (Town of Ajax, 2010).
Durham Region tech companies have access to local organizations that support start-ups and
entrepreneurship through programming, mentoring, accessing capital and other services such as
professional services firms in banking, accounting, and legal with experience in international markets
(Durham Region Economic Development, 2015). With the presence of five of Canada’s largest
information technology talent producers, including University of Ontario Institute of Technology and
Trent University, Durham Region is recognized as one of Canada’s fastest growing clusters (Region of
Durham, 2016). Durham Region has evolved into an information technology hotbed, as it is the location
of many key employers in the sector (Region of Durham, 2016). Durham Region is also the home to the
Spark Centre, one of fifteen regional innovation centres. The Spark Centre produces a thriving
entrepreneurial community that embraces innovation and technology in order to compete as a part of a
world class innovation cluster. The ICT industry has the ability to transform existing sectors into further
productive and competitive sectors, in addition to helping them thrive nationally and compete globally.
Post-secondary institutions in the Region have created innovative programming to ensure a highly
skilled and educated workforce to support the growth of the industry. The creation of industry specific
specialized programs such as the Bachelor of Innovation Technology program and Master of Information
Technology Security program, which is one of the few specialized IT security programs in the world,
continue to raise the profile of this sector in Durham Region (City of Oshawa, 2013). Durham College and
UOIT continue to support a strong entrepreneurial culture and talent development infrastructure within
growth areas (City of Oshawa, 2013). Currently, 80% of the IT workforce in Ontario has a post-secondary
degree, indicating that the ICT sector requires highly skilled and educated workforce in order to
continue to succeed (Invest in Ontario, 2015).
The Durham Workforce Authority considers the ICT sector a Subject Mater Working Group for the Local
Employment Planning Council (LEPC) because it demonstrates the ability to continuously grow and
support existing industries located in Durham Region. The ICT sector supports existing sectors through
innovative technologies and practices, while modernizing current business practices and systems. This
industry is an integral part to shifting the local economy towards a knowledge-based economy. Cross
sector collaboration is essential to the success of Durham Region’s economy and workforce. Supporting
knowledge-based jobs represent a key component of the Region’s creative economy and future
economic growth (Town of Ajax, 2010).
Sample of Local Employers City of Pickering Search Engine People, RBRO Solutions, Durham IT, ESimplified Inc.,
Murray and Gillespie Computer Solutions Inc., D.A.E Consulting Inc., CSI Power & Environmental Inc., Unisys Canada Inc., TM Online Marketing
Town of Ajax A. P. Computers Inc., Simplicity Computer Solutions Inc., CRSC Data Centre Solutions
Town of Whitby 360insights, McGraw-Hill Ryerson Ltd., Horn IT Solutions, Kaba Group, Deighton Associates, Geekspeak, ClubIT,
City of Oshawa Lakeridge Health, Durham College*, University of Ontario Institute of Technology, Minacs Ltd., Cimetrix Solutions Inc., Syncreon, Pival International, Conpute, Three Wise Men, I-Tec Electronics, General Motors Canada, Citrus Strategy Design Consultation, Blanclick, Mojility, Resource Software International, IFTech
Municipality of Clarington 368 Durham, Geek Girl Media, SepComp, Aspen PC, Simplistic Technologies Computer Service
Township of Scugog Compfitness, Scugog Computers, Allen Computers & Electronics, Major Tech Computers, Network Know-How
Township of Brock Your Computer and Sign, TerrTech Computer Solutions, Brock Digital
Township of Uxbridge Scarsin I2E, Savy Computer Solutions, Mesh Networks, Alexander Computer Services, Provident PC
*Multiple locations in Durham Region
Canadian Business Counts – Durham Region Data within the Canadian Business Counts table represents counts of active businesses by industry
classification and employment-size categories for Canada and the provinces and territories. The counts
are compiled from the Business Register, Statistics Canada's central listing of Canadian businesses. The
table below represents a sampling of active businesses, as of December 2015 within the Durham Region
in the information and communication technology sector. Sourced from Statistics Canada 2015.
Durham Region (December 2015) Without
employees Total, with employees
1-4 5-9 10-19
20-49
50-99
100-199
200-499
500 +
Total 34,517 14,731 8,308 2865 1763 1176 372 148 71 28
Unclassified 4,509 1,054 914 95 27 12 4 2 0 0
Sub-total, classified 30,008 13,677 7,394 2,770 1,736 1,164 368 146 71 28
334 - Computer and electronic product manufacturing
22 32 17 1 4 5 3 1 1 0
335 - Electrical equipment, appliance and component manufacturing
19 16 6 3 1 4 2 0 0 0
511 - Publishing industries (except internet)
69 30 12 5 4 8 0 0 0 1
512 - Motion picture and sound recording industries
154 52 44 1 0 2 2 0 3 0
515 - Broadcasting (except internet)
22 8 4 1 0 3 0 0 0 0
517 - Telecommunications 64 28 18 4 1 2 2 0 1 0
518 - Data processing, hosting, and related services
53 15 12 1 0 1 0 1 0 0
519 - Other information services
84 19 9 4 1 1 2 2 0 0
541 - Professional, scientific and technical services
4,654 1,721 1,435 172 53 46 14 0 1 0
561 - Administrative and support services
1,546 693 380 154 84 44 12 8 10 1
622 - Hospitals 1 14 5 3 0 0 0 0 3 3
Educational Attainment by Occupation Educational attainment is information indicating the person's most advanced certificate, diploma or
degree. This is a derived variable obtained from the educational qualifications questions, which asked
for all certificates, diplomas and degrees to be reported. The following table represents highest
educational attainment for individuals employed within the top 10 occupations in the industry. Sourced
from Statistics Canada 2011.
Educational Attainment POR - Durham Region Information and Communication Technology
NOC Code Total - Highest
Certificate, Diploma
or Degree
No Certificate,
Diploma or Degree
High School
Diploma or
Equivalent
College, CEGEP or
Other Non-
University Certificate
or Diploma
Bachelor's Degree
Above Bachelor's
Degree (Master's Degree + Earned
Doctorate)
0013 Senior managers - financial, communications
910 15 160 300 230 75
and other business services
0213 Computer and information systems managers
1,855 0 310 615 520 85
2147 Computer engineers (except software engineers and designers)
400 0 40 145 95 50
2171 Information systems analysts and consultants
3,560 0 445 1,255 1,190 235
2173 Software engineers and designers
455 0 0 120 200 45
2241 Electrical and electronics engineering technologists and technicians
785 25 190 395 35 0
2281 Computer network technicians
1,185 0 235 515 230 20
2282 User support technicians 1,170 35 290 535 165 45
5241 Graphic designers and illustrators
1,400 0 220 875 190 0
6552 Other customer and information services representatives
5,000 260 2,030 1,560 500 40
Educational Attainment POW - Durham Region Information and Communication Technology
NOC Code Total - Highest
Certificate, Diploma
or Degree
No Certificate,
Diploma or Degree
High School
Diploma or
Equivalent
College, CEGEP or
Other Non-
University Certificate
or Diploma
Bachelor's Degree
Above Bachelor's
Degree (Master's Degree + Earned
Doctorate)
0013 Senior managers - financial, communications and other business services
530 15 130 180 95 40
0213 Computer and information systems managers
530 0 80 185 165 45
2147 Computer engineers (except software engineers and designers)
145 0 0 40 45 20
2171 Information systems analysts and consultants
1,320 0 195 415 430 105
2173 Software engineers and designers
185 0 0 60 65 30
2241 Electrical and electronics engineering technologists and technicians
565 0 120 305 35 0
2281 Computer network technicians 395 0 85 125 90 0
2282 User support technicians 465 0 140 185 70 15
5241 Graphic designers and illustrators
755 0 175 410 85 0
6552 Other customer and information services representatives
3,100 160 1,235 1,070 235 0
Key Performance Indicator – Durham College Each year, Durham College produces a Graduate Employment Report based on information compiled
from the KPI survey. The information contained in the report profiles the employment status of Durham
College graduates from post-secondary programs in 2014. Six months after graduation, graduates are
contacted by an independent consulting firm (hired by the Ministry of Training, Colleges and
Universities), regarding their employment status. The table below represents programs within the
information and technology sector.
Program Name Total Graduates
Full-Time
Program Related
Part-Time
Program Related
Full-Time Program
Unrelated
Part-Time Program
Unrelated
Percentage Working Related
Percentage Working
College Totals 4,101 794 158 353 158 55 84
911 Emergency and Call Centre Communications
50 11 0 4 5 48 87
Advanced Law Enforcement and Investigations
21 4 0 6 0 40 100
Animation - Digital Arts 11 2 0 2 1 40 100
Animation - Digital Production 19 5 0 0 2 45 64
Business - Accounting - Transfer to UOIT Bachelors of Commerce
9 0 0 0 0 0 0
Business Administration - Accounting
34 4 0 3 0 33 58
Business Administration - Marketing
28 8 2 4 0 67 93
Business - Accounting 45 9 1 5 2 56 94
Business - Marketing 22 5 0 2 0 63 88
Business - Information Systems*
Computer Programmer 16 1 0 4 0 17 83
Computer Programmer Analyst 30 9 0 2 0 56 69
Computer Systems Technicians 24 6 0 1 3 46 77
Computer Systems Technology 32 12 0 3 1 60 80
Digital Photography 35 3 1 8 4 22 89
Digital Video Production 48 5 3 1 5 44 78
Game Development 16 2 0 4 4 17 83
Graphic Design (GDES) 7 1 0 2 0 33 100
Graphic Design (GRPH)* 36 11 3 2 1 67 81
Information Systems Security - Computers and Networking
6 0 0 1 0 0 50
Interactive Media Design 7 1 0 1 0 33 67
Internet Applications and Web Development
30 9 1 1 2 48 62
Library Technician*
Library and Information Technician
21 2 3 1 1 63 88
Multimedia Design 23 3 2 2 0 38 54
Pre-Media 16 35 14 10 4 61 79
* In accordance with the Freedom of Information and Privacy Protection Act (FIPPA) data for programs
with fever than five graduates is not published
Terms of Reference Within this document data related to the industry is classified within two categories; Place of Work
(POW) and Place of Residence (POR).
Place of Work – is defined as individuals employed within the Durham Region.
Place of Residence – is defined as Individuals who reside within the Durham Region.
Industry Overview (NAICS) The North American Industry Classification System (NAICS) is an industry classification system developed by the statistical agencies of Canada,
Mexico and the United States. Created against the background of the North American Free Trade Agreement, it is designed to provide common
definitions of the industrial structure of the three countries and a common statistical framework to facilitate the analysis of the three
economies. NAICS is based on supply-side or production-oriented principles, to ensure that industrial data, classified to NAICS, are suitable for
the analysis of production-related issues such as industrial performance.
NAICS is a comprehensive system encompassing all economic activities. It has a hierarchical structure and is composed of sectors (two-digit
codes), subsectors (three-digit codes), industry groups (four-digit codes), and industries (five-digit codes). At the highest level, it divides the
economy into 20 sectors. At lower levels, it further distinguishes the different economic activities in which businesses are engaged.
NAICS Code Description Jobs in Durham Region (POW)
Durham Region
Residents Employed
(POR)
Total - Class
of Worker
Employees Self-Employed
#2
Self - Employed
Median Wages
and Salaries (POR)
Average Wages
and Salaries (POR)
Median Wages
and Salaries (POW)
Average Wages
and Salaries (POW)
334 Computer and electronic manufacturing
845 515 1,805 1,750 50 50 $51,970 $68,819 $46,860 $55,018
3341 Computer and peripheral manufacturing
100 55 375 375 0 0
3342 Communications equipment manufacturing
420 160 545 525 0 0
3343 Audio and video equipment manufacturing
85 0 70 65 0 0
3344 Semiconductor and other electronic component manufacturing
175 20 440 425 0 0
3345 Navigational, measuring, medical and control instruments manufacturing
50 280 270 265 0 0
3346 Manufacturing and reproducing magnetic and optical media
0 0 105 100 0 0
335 Electrical equipment, appliance and component manufacturing
250 305 960 945 0 0 $56,946 $58,735 $45,121 $60,458
3359 Other electrical equipment and component manufacturing
125 220 310 305 0 0
511 Publishing industries (except internet)
1,095 430 2,215 2,090 120 120 $46,753 $53,123 $39,533 $46,156
5111 Newspaper, periodical, book and directory publishers
1,035 385 1,890 1770 115 115
5112 Software publishers 65 45 325 320 0 0
512 Motion picture and sound recording industries
435 210 1,055 820 235 225 $31,493 $44,942 $15,158 $27,703
5121 Motion picture and video industries
360 305 870 680 195 190
5122 Sound recording industries 75 0 185 145 40 30
515 Broadcasting (except internet) 95 195 1,020 1,010 0 0 $59,661 $63,523 $45,314 $48,400
5151 Radio and television broadcasting
95 185 935 930 0 0
517 Telecommunications 1,330 500 4,625 4,590 35 35 $59,661 $63,523 $41,140 $49,904
5171 Wired telecommunications carriers
710 345 3,235 3,230 0 0
5172 Wireless telecommunications carriers
565 45 1,175 1,155 15 20
5174 Satellite telecommunications 0 0 60 60 0 0
5179 Other telecommunications 45 95 155 140 0 0
518 Data processing, hosting, and related services
160 25 390 365 30 30 $52,848 $54,528 $49,208 $59,262
5182 Data processing, hosting, and related services
160 20 390 365 30 30
519 Other information services 630 410 845 795 50 45 $30,775 $42,789 $27,671 $35,696
5191 Other information services 625 410 840 790 45 50
541 Professional, scientific and technical services
10,445 5,640 20,745 16,085 4,660 4,625 $48,484 $57,933 $43,298 $54,246
5412 Accounting, tax preparation, bookkeeping and payroll services
1,325 675 3,795 3775 20 20
5414 Specialized design services 670 215 1070 465 605 600
5415 Computer systems design and related services
1,920 790 4,305 3,405 890 885
5416 Management, scientific and technical consulting services
1,390 710 2,610 1745 865 855
5418 Advertising, public relations, and related services
705 225 1,880 1560 320 320
561 Administrative and support services
6,420 3,960 12,980 10,500 2,485 2,415 $24,769 $32,193 $26,599 $32,433
5614 Business support services 1,835 1,335 2,630 2,410 220 215
622 Hospitals 5,405 6,285 9,955 9,895 65 65 $57,660 $60,966 $57,414 $61,241
6220 Hospitals 5,405 6,290 9,955 9,895 60 60
*Self-Employed #2 includes self-employed with an incorporated business and self-employed with an unincorporated business. Also included
among the self-employed are unpaid family workers.
Industry Overview (NOC) The NOC system is based on categorizing occupations by their evaluated skill level and skill type. Each NOC code consists of four digits. The first
digit denotes the occupation's skill type; the second denotes the occupation's skill level. Combined, these two digits define the NOC "Major
Group" for all occupations with the same skill level and skill type. The final two digits are employed to narrow, or "drill down", to a specific
occupational group. The third digit, combined with the "Major Group", defines the "Minor Group". The fourth digit identifies even further the
specific occupation within the "Minor Group", referred to as the NOC "Unit Group". The NOC is a standard that classifies and describes
occupations in the Canadian economy. It is the foundation for occupational statistics and labour market information. Sourced from the Ministry
of Advanced Education and Skills Development, 2016).
NOC Code Description Jobs in Durham Region (POW)
Durham Region
Residents Employed
(POR)
Total - Class
of Worker
Employee Self-Employed (incorporated + unincorporated)
Median Wages
and Salaries (POR)
Average Wages
and Salaries (POR)
Median Wages
and Salaries (POW)
Average Wages
and Salaries (POW)
NAICS Code 3341 - Computer and peripheral equipment manufacturing
22 Technical occupations related to natural and applied sciences
15 30 5,051 4,645 365 $56,116 $59,095 $60,057 $65,059
2 Natural and applied sciences and related occupations
40 85 11,400 10,305 1,095 $65,058 $69,278 $71,622 $75,159
NAICS Code 5111 - Newspaper, periodical, book and director publishers
1513 Couriers, messengers and door-to-door distributors
165 175 395 365 25 $5,650 $16,668 $10,910 $20,269
5123 Journalists 135 145 150 90 25 $52,615 $47,480 $53,589 $40,126
5122 Editors 120 205 180 120 55 $46,612 $41,502 $47,411 $41,531
0512 Managers - publishing, motion pictures, broadcasting and performing arts
80 145 105 90 20 $59,249 $66,654 $32,581 $42,600
6411 Sales and account representatives - wholesale trade (non-technical)
80 140 1,640 1,370 270 $54,435 $60,617 $49,235 $55,590
5241 Graphic designers and illustrators 35 80 755 275 475 $43,283 $41,032 $33,899 $35,731
0016 Senior managers - construction, transportation, production and utilities
25 30 640 455 175 $105,014 $190,444 $91,967 $170,752
5121 Authors and writers 25 25 245 95 125 $36,851 $41,338 $39,709 $47,160
6552 Other customer and information services representatives
25 50 3,100 3,060 25 $31,463 $33,371 $30,151 $30,284
0124 Advertising, marketing and public relations managers
20 30 675 590 85 $79,184 $85,302 $73,318 $75,646
NAICS Code 5112 - Software publishers
217 Computer and information systems professionals
20
2,315 1,835 480 $71,823 $72,497 $72,567 $73,563
6 Sales and service occupations 30
51,135 48,055 3,000 $16,309 $25,868 $15,980 $24,009
NAICS Code 5171 - Wired telecommunications carriers
6552 Other customer and information services representatives
150 505 3,100 3,060 25 $31,463 $33,371 $30,151 $30,284
0131 Telecommunication carriers managers
85 290 180 175 0 $90,197 $100,663 $78,300 $88,882
7246 Telecommunications installation and repair workers
75 205 150 140 0 $53,283 $56,838 $62,179 $58,462
7245 Telecommunications line and cable workers
50 220 20 25 0 $50,703 $51,931 $50,725 $55,366
6421 Retail salespersons 45 70 10,505 10,125 375 $12,466 $21,018 $13,113 $20,920
2147 Computer engineers (except software engineers and designers)
25 110 145 120 0 $88,543 $87,566 $89,980 $84,672
2281 Computer network technicians 25 90 400 340 50 $60,949 $59,799 $68,149 $66,187
2171 Information systems analysts and consultants
20 120 1,320 1,090 230 $73,338 $75,683 $75,525 $78,333
6221 Technical sales specialists - wholesale trade
20 110 740 670 75 $64,137 $75,233 $63,258 $68,121
0124 Advertising, marketing and public relations managers
15 45 675 590 85 $79,184 $85,302 $73,318 $75,646
NAICS Code 5191 - Other information services
1451 Library assistants and clerks 260 285 280 280 0 $16,784 $20,239 $16,845 $19,999
5111 Librarians 140 120 180 180 0 $52,049 $56,025 $55,802 $61,695
5211 Library and public archive technicians
45 45 120 120 0 $43,096 $42,651 $27,098 $35,409
1241 Administrative assistants 20 35 3,240 3,045 150 $37,255 $36,460 $36,719 $37,154
2175 Web designers and developers 15 15 235 110 110 $41,528 $42,276 $20,594 $29,038
1513 Couriers, messengers and door-to-door distributors
10 10 395 365 25 $5,650 $16,668 $10,910 $20,269
217 Computer and information systems professionals
35 45 2,315 2,315 480 $71,823 $72,497 $72,567 $73,563
225 Technical occupations in architecture, drafting, surveying, geomatics and meteorology
15 0 575 495 90 $45,615 $49,774 $46,093 $49,733
NAICS Code 5415 - Computer systems design and related services
2171 Information systems analysts and consultants
490 830 1,320 1,090 230 $73,338 $75,683 $75,525 $78,333
2174 Computer programmers and interactive media developers
165 335 465 365 95 $65,044 $65,251 $71,005 $65,975
0213 Computer and information systems managers
155 450 530 515 0 $98,930 $121,694 $105,236 $130,903
2175 Web designers and developers 135 155 235 110 110 $41,528 $42,276 $20,594 $29,038
2282 User support technicians 105 235 465 460 0 $50,337 $50,548 $49,746 $50,635
2173 Software engineers and designers 75 190 185 165 0 $83,592 $91,562 $96,649 $99,104
0013 Senior managers - financial, communications and other business services
65 105 530 350 180 $122,274 $172,553 $93,942 $118,843
2281 Computer network technicians 60 130 400 340 50 $60,949 $59,799 $68,149 $66,187
6221 Technical sales specialists - wholesale trade
60 95 430 415 75 $64,137 $75,233 $63,258 $68,121
1241 Administrative assistants 50 70 3,240 3,045 150 $37,255 $36,460 $36,719 $37,154
NAICS Code 5416 Management, scientific and technical consulting services
1122 Professional occupations in business management consulting
175 250 490 285 200 $65,658 $77,856 $73,174 $71,696
1221 Administrative officers 85 90 3,050 2,735 295 $43,576 $48,729 $43,159 $51,003
0013 Senior managers - financial, communications and other business services
70 105 530 350 180 $122,274 $172,553 $93,942 $118,843
6411 Sales and account representatives - wholesale trade (non-technical)
60 65 1,640 1,370 270 $54,435 $60,617 $49,235 $55,590
1121 Human resources professionals 50 120 465 435 35 $66,892 $69,062 $66,873 $66,542
1241 Administrative assistants 50 80 3,240 3,045 150 $45,581 $43,967 $36,719 $37,154
2171 Information systems analysts and consultants
45 145 1,320 1,090 230 $73,338 $75,683 $75,525 $78,333
4021 College and other vocational instructors
40 45 1,120 995 120 $63,818 $62,819 $79,881 $72,356
4163 Business development officers and marketing researchers and consultants
40 70 380 295 80 $62,242 $68,922 $62,907 $77,599
1411 General office support workers 35 35 2,760 2,585 145 $34,482 $34,242 $36,144 $35,985
1431 Accounting and related clerks 35 55 1,350 1,275 45 $38,286 $39,183 $36,722 $35,985
213 Civil, mechanical, electrical and chemical engineers
50 60 2,835 2,715 120 $85,847 $91,369 $92,437 $94,797
NAICS Code 5614 - Business support services
6552 Other customer and information services representatives
915 1,035 3,100 3,060 25 $31,463 $33,371 $30,151 $30,284
6314 Customer and information services supervisors
125 145 280 230 0 $46,332 $53,290 $32,232 $37,848
6623 Other sales related occupations 70 95 445 340 105 $10,154 $19,188 $11,533 $18,432
1251 Court reporters, medical transcriptionists and related occupations
60 60 150 105 20 $35,720 $38,927 $43,239 $45,997
0125 Other business services managers 40 55 145 110 20 $75,519 $83,032 $80,212 $76,748
1241 Administrative assistants 40 50 3,240 3,045 150 $37,255 $36,460 $36,719 $37,154
1411 General office support workers 35 35 2,760 2,585 145 $34,482 $34,242 $36,144 $35,985
4021 College and other vocational instructors
35 35 1,120 995 120 $63,818 $62,819 $79,881 $72,356
0013 Senior managers - financial, communications and other business services
25 55 530 350 180 $122,274 $172,553 $93,942 $118,843
1435 Collectors 25 220 155 150 0 $41,729 $38,834 $45,962 $44,299
6221 Technical sales specialists - wholesale trade
20 0 740 670 75 $64,137 $75,233 $63,258 $68,121
1221 Administrative officers 15 20 3,050 2,735 295 $43,576 $48,729 $43,159 $51,003
1431 Accounting and related clerks 15 20 1,350 1,275 45 $38,286 $39,183 $36,722 $35,985
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0213 -Computer and
information systemsmanagers
2147 -Computer engineers
(except softwareengineers and
designers)
2171 -Information systems
analysts andconsultants
2172 -Database analysts
and dataadministrators
2173 - Softwareengineers and
designers
2174 -Computer
programmers andinteractive media
developers
2175 - Webdesigners and
developers
2281 -Computer network
technicians
Workforce Age Breakdown - Information and Communication Technology, Selected Occupations(4-Digit NOC)Place of Work
15 to 24 years 25 to 44 years 45 to 64 years 65+ years
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0213 -Computer and
information systemsmanagers
2147 -Computer engineers
(except softwareengineers and
designers)
2171 -Information systems
analysts andconsultants
2172 -Database analysts
and dataadministrators
2173 - Softwareengineers and
designers
2174 -Computer
programmers andinteractive media
developers
2175 - Webdesigners and
developers
2281 -Computer network
technicians
Workforce Age Breakdown - Information and Communication Technology, Selected Occupations(4-Digit NOC)
Place of Residence
15 to 24 years 25 to 44 years 45 to 64 years 65+ years
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
334 - Computerand electronic
productmanufacturing
335 - Electricalequipment,
appliance andcomponent
manufacturing
511 - Publishingindustries (except
Internet)
515 -Broadcasting (except
Internet)
517 -Telecommunications
518 - Dataprocessing, hosting,and related services
519 - Otherinformation services
541 -Professional,scientific and
technical services
Workforce Age Breakdown - Information and Communication Technology, Selected Industries
(3-Digit NAICS)Place of Work
15 - 24 years 25 - 44 years 45 - 64 years 65+ years
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
334 - Computerand electronic
productmanufacturing
335 - Electricalequipment,
appliance andcomponent
manufacturing
511 - Publishingindustries (except
Internet)
515 -Broadcasting (except
Internet)
517 -Telecommunications
518 - Dataprocessing, hosting,and related services
519 - Otherinformation services
541 -Professional,scientific and
technical services
Workforce Age Breakdown - Information and Communication Technology, Selected Industries(3-Digit NAICS)
Place of Residence
15 to 24 years 25 to 44 years 45 to 64 years 65 and over
Comparison Charts The charts below demonstrate the distribution of occupational categories by agri-business sub-industry, comparing Durham, Toronto and
Ontario. Sourced from Statistics Canada 2011.
334 - Computer andelectronic product
manufacturing
517 -Telecommunications
518 - Data Processing,Hosting and Related
Services
519 - Other InformationServices
9 - Occupations in manufacturing and utilities 25% 0% 0% 0%
7 - Trades, transport and equipment operators andrelated occupations
11% 12% 0% 0%
6 - Sales and service support 7% 51% 0% 0%
2 - Natural and applied science and related occupations 28% 12% 13% 7%
1 -Business, finance and administration occupations 13% 8% 84% 48%
0 - Management occupations 13% 15% 0% 9%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Distribution of Occupational Catergories, by Information and Communication Technology Sub-Industry
Durham Region
Durham Toronto Ontario
9 - Occupations in manufacturing and utilities 25% 28% 21%
7 - Trades, transport and equipment operators andrelated occupations
11% 5% 4%
6 - Sales and service support 7% 5% 4%
2 - Natural and applied science and related occupations 28% 29% 38%
1 -Business, finance and administration occupations 13% 15% 16%
0 - Management occupations 13% 15% 14%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
334 - Computer and Electronic Product Manufacturing
Durham Toronto Ontario
7 - Trades, transport and equipment operators and relatedoccupations
12% 10% 12%
6 - Sales and service support 51% 23% 25%
5 - Occupations in art, culture, recreation and sport 2% 2% 1%
4 - Occupations in education, law and social, communityand government services
2% 3% 2%
2 - Natural and applied science and related occupations 12% 20% 23%
1 -Business, finance and administration occupations 8% 20% 16%
0 - Management occupations 15% 22% 20%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
517 - Telecommunications
Durham Toronto Ontario
6 - Sales and service support 0% 6% 7%
5 - Occupations in art, culture, recreation and sport 0% 1% 3%
4 - Occupations in education, law and social, communityand government services
0% 4% 3%
2 - Natural and applied science and related occupations 13% 42% 36%
1 -Business, finance and administration occupations 84% 28% 33%
0 - Management occupations 0% 18% 16%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
518 - Data Processing, Hosting and Related Services
Durham Toronto Ontario
6 - Sales and service support 0% 7% 5%
5 - Occupations in art, culture, recreation and sport 32% 34% 34%
4 - Occupations in education, law and social, communityand government services
0% 2% 2%
2 - Natural and applied science and related occupations 7% 11% 8%
1 -Business, finance and administration occupations 48% 34% 41%
0 - Management occupations 9% 12% 9%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
519 - Other Information Services