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PAETEC: America’s Premier Alternative to Incumbent Local Carriers Stephen A. Colucci Senior Account Executive March 25, 2009 March 25, 2009

2009 Company Overview Paetec

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Page 1: 2009 Company Overview Paetec

PAETEC: America’s Premier Alternative to Incumbent Local Carriers

Stephen A. ColucciSenior Account Executive

March 25, 2009March 25, 2009

Page 2: 2009 Company Overview Paetec

PAETEC’s mission is to be the most

customer and employee-oriented

communications provider.

“PAETEC rises above the communications service provider pack.”

Forrester Research, May 2008

Page 3: 2009 Company Overview Paetec

Agenda

Financial HighlightsFinancial Highlights

Company HighlightsCompany Highlights

PAETEC’s NetworkPAETEC’s Network

Product MatrixProduct Matrix

Industry FocusIndustry Focus

Unmatched Customer ServiceUnmatched Customer Service

Industry RecognitionIndustry Recognition

The PAETEC DifferenceThe PAETEC Difference

Page 4: 2009 Company Overview Paetec

Financial Highlights

NASDAQ: PAET

Revenue – $1.6B

Adjusted EBITDA – $238M

Free Cash Flow – $118M ** Adjusted EBITDA Less CAPEX

Page 5: 2009 Company Overview Paetec

Company Highlights

Serving 82 of the Top 100 MSAsServing 82 of the Top 100 MSAs

4.47 Million Access Lines Equivalents4.47 Million Access Lines Equivalents

157,765 T-1s Installed 157,765 T-1s Installed

77 Voice Switches77 Voice Switches

39 Soft Switches39 Soft Switches

17,000 Owned Fiber Route Miles17,000 Owned Fiber Route Miles

24 x 7 x 365 Network Operations Centers: 24 x 7 x 365 Network Operations Centers: Cedar Rapids, IA; Charlotte, NC; Rochester, NYCedar Rapids, IA; Charlotte, NC; Rochester, NY

ISO 9001:2000 CertifiedISO 9001:2000 Certified

Data Center - Conshohocken, PA

Page 6: 2009 Company Overview Paetec

PAETEC’s Network

Page 7: 2009 Company Overview Paetec

Core ProductsCore Products Value-Added ServicesValue-Added Services

DataData EquipmentEquipment ApplicationsApplications Data CenterData CenterVoiceVoice

Data

MPLS VPN

Private Line

Fixed Wireless

Managed Router Support

Dedicated Internet Access

Access

Ethernet Local Loop

Security

Hosted E-mail Security

Hosted Web Security

Hosted Firewall

Managed CPE Firewall

CPE IP Phone Systems

Routers

Integrated Access

Devices

Media Gateways

Consulting Network Engineering

Consultation

Hardware Maintenance

Support

Financing Equipment for Services

Equipment Rental

Software for Services

Voice Local

Long Distance

Toll-Free

Advanced Toll-Free

Advantage Business Lines

Direct Trunk Overflow (DTO)

Managed Fraud Protection

VoIP Dynamic IP

Hosted IP Telephony

Conferencing Audio Conferencing

Web Conferencing

Consulting Network Diversity Engineering

Toll-Free Routing Consultation

Colocation Services

Data Backup &

Recovery

Dedicated Hosted

Server

Shared Web Hosting

PINNACLE

Communications

Management Suite

Hosted Broadcast

Notification

Product Matrix (Communications Solutions)Product Matrix (Communications Solutions)

Page 8: 2009 Company Overview Paetec

Unmatched Customer Care

65 dedicated Customer Care representatives

244 highly trained NOC technicians

PAETEC strives to answer

incoming calls by a live person in 20 seconds or less

Network Operations Center – Charlotte, NC

Network Operations Center – Rochester, NY

Network Operations Center – Cedar Rapids, IA

Page 9: 2009 Company Overview Paetec

We Listen to Our Customers

Discuss business challenges

Build the foundation for PAETEC’s product and service investments through customer feedback

Access PAETEC senior executives

Network with peers

Customer Advisory Board Program

Regional forums for knowledge sharing and relationship building between PAETEC and our customers

2007 Customer Advisory Board Meeting

“I have been a CAB member for

the past three years and value the program completely. The LEGO Group truly benefits from the products, services, and actions that result from CABs.”

Joanne Zanetti, LEGO Systems, Inc.

Page 10: 2009 Company Overview Paetec

Industry Recognition

2008: Received Cisco Customer Satisfaction Excellence Recognition Based on Cisco customer surveys

2007: Ranked #66 of Top 125 International Training Organizations Training magazine

2007: Named Most Innovative Competitive Carrier New Paradigm Resources Group

2007, 2006, 2005: Named Corporate Stewardship Finalist U.S. Chamber of Commerce Center for Corporate Citizenship

2005: Received American Business Ethics Award Society of Financial Services Professionals

Page 11: 2009 Company Overview Paetec

The PAETEC Difference

Profitable growth companyProfitable growth company

National network presenceNational network presence

Comprehensive suite of Comprehensive suite of communications-related communications-related solutions solutions

Trusted business partner Trusted business partner

Dedication to providing Dedication to providing unmatched serviceunmatched service

Page 12: 2009 Company Overview Paetec