14
PAETEC: Personalizing Business Communications Seth Iskovitz Major Account Executive

2011 PAETEC Presentation

Embed Size (px)

DESCRIPTION

Company Overview

Citation preview

PAETEC: Personalizing Business Communications

Seth IskovitzMajor Account Executive

PAETEC’s mission is to be the most customer and employee-oriented

communications provider.

“PAETEC rises above the communications service provider pack.”

Forrester Research

Financial Highlights

Company Highlights

PAETEC’s Network

Recent Industry Recognition

Corporate Values

Personalized Solutions

The PAETEC Difference

Agenda

NASDAQ: PAET

Revenue – $1.97B *

Adjusted EBITDA – $347.5M *

* Assuming Cavalier Acquisition Occurred on 01/01/10

Financial Highlights

86 of the top 100 U.S. MSAs

Over 6M access line equivalents

Approximately 4,600 employees

ISO 9001:2008 certified

Headquartered in Rochester, NY

#982 on FORTUNE 1000 List

Data Center – Conshohocken, PA

1,088 Colocations166 Voice & Data Switches3 Network Operations Centers 6 Data Centers36,700 Route Miles of Fiber

Company Highlights

PAETEC’s Network

Named a Best Company to Work for in New Jersey by NJBIZ

For the 5th Consecutive Year, Ranked as Training Magazine's Top 125 International Training Organizations – advanced to #35 in 2011

For the 3rd Consecutive Year, Named Best Large Company to Work for in New York State by NYS-SHRM

Ranked #409 on Deloitte Technology Fast 500 List

Named a Best Company to Work for in Texas by TSC-SHRM

Won Frost & Sullivan Customer Value Enhancement Award for VoIP Access & SIP Trunking

Ranked #982 on FORTUNE 1000 List

Recent Industry Recognition

Caring Culture

Open Communications

Unmatched Service

Personalized Solutions

Corporate Values

Discuss business challenges

Build the foundation for PAETEC’s

product and service investments

through customer feedback

Access PAETEC senior executives

Network with peers

Customer Advisory Board Program

63 regional forums for knowledge sharing and relationship building between PAETEC and our customers

“The LEGO Group truly benefits from the products, services, and actions that result from the CABs.”

LEGO Systems, Inc.

We Listen to Our Customers

Customer Advisory Board – Rochester, NY

ver 80 dedicated Customer Care representatives

45 highly trained Service and NOC technicians

AETEC strives to answer incoming calls by a live person in 20 seconds or less

Network Operations Center – Charlotte, NC

Network Operations Center – Rochester, NY

Unmatched Customer Service

Core Products Value-Added Services

Data Equipment Applications Data CenterVoice

Data

MPLS VPN

Managed Router Support

Dedicated Internet Access

Transport / Access

Ethernet Local Loop

Private Line

Fixed Wireless

3G Wireless Backup

Security

Hosted E-mail Security

Hosted Web Security

Network Firewall

Intrusion Detection &

Prevention System (IDPS)

Managed CPE Firewall

CPE

IP Phone Systems

Routers

Integrated Access

Devices

Media Gateways

Consulting

Network Engineering

Consultation

Hardware Maintenance

Support

Financing

Equipment for Services

Equipment Rental

Software for Services

Voice

Local

Long Distance

Toll-Free

Enhanced Toll-Free

Advantage Business Lines

Direct Trunk Overflow (DTO)

Managed Fraud Protection

VoIP

Dynamic IP

Hosted IP Telephony

IP Simple

Conferencing

Audio Conferencing

Web Conferencing

Consulting

Network Diversity Engineering

Toll-Free Routing Consultation

Colocation Services

Data Backup &

Recovery

Dedicated Hosted

Server

Shared Web Hosting

PINNACLE

Enterprise

PINNACLE Online

Robust Product Portfolio

Core Products Value-Added ServicesData Equipment Applications Data CenterVoice

Communications All Data All Equipment All Voice

Security MPLS VPN

Hosted E-mail Security

Hosted Web Security

Network Firewall

Intrusion Detection & Prevention System (IDPS)

Managed CPE Firewall

Network Engineering Consultation

Managed Fraud Protection

Managed Services

Managed Router Support

Managed CPE Firewall

Network Firewall

Intrusion Detection & Prevention System (IDPS)

Colocation Services

Data Backup & Recovery

Dedicated Hosted Server

Shared Web Hosting

Hosted IP Telephony

Managed Fraud Protection

Financing Equipment for Services

Equipment Rental

Software for Services

Business Continuity

MPLS VPN

Fixed Wireless

3G Wireless Backup

Private Line

Network Engineering

Consultation

Hardware Maintenance Support

IP Phone Systems

Colocation Services

Data Backup & Recovery

Dedicated Hosted Server

Dynamic IP

IP Simple

Direct Trunk Overflow

Network Diversity Engineering

Toll-Free RoutingConsultation

Enhanced Toll-Free

BusinessIntelligence

Managed Fraud Protection

PINNACLE Enterprise

PINNACLE Online

All Data Center

PINNACLE Enterprise

PINNACLE Online

All Applications

Solutions

Personalized Solutions

A carrier-class network with robust security and

quality of services features

Local presence with the strength of a national

network backbone

A highly redundant and reliable network

Broad product portfolio

Personalized communications solutions

A trusted business partner

Dedicated account management support

Unmatched customer service

The PAETEC Difference