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Cognitive Psychologists
Thinking involves a number of mental activities, which are listed below.
___________________study these in great detail.
1. Concepts2. Problem solving3. Decision making4. Judgment
formation
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Concepts
The mental grouping of similar objects, events, ideas, or people.
Concepts are the building blocks of thinking.
There are two types of concepts:
Natural (fuzzy) concepts =
Artificial (formal) concepts =
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Development of Concepts
We form some concepts with definitions. For example, a triangle has three sides. Mostly, we form concepts with mental
images or typical examples (prototypes). For example, a robin is a prototype of a
bird, but a penguin is not.
Triangle (definition) Bird (mental image)
Daniel J. Cox/ G
etty Im
ages
J. Messerschm
idt/ The Picture Cube
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Problem Solving Strategies
1. Trial and Error –
2. Algorithms –
3. Heuristics --
4. Insight –
5. Compensatory –
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AlgorithmsAlgorithms:•Methodical, logical rule or procedure that guarantees solving a particular problem.
S P L O Y O C H Y GIf we were to unscramble these letters to form a word
using an algorithmic approach, we would face 907,200 possibilities.
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Heuristics
Heuristics are simple, thinking strategies that
allow us to make judgments and solve problems
efficiently.
B2M Productions/D
igital Version/Gett
y Images
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Heuristics
Heuristics make it easier for us to use simple principles to arrive at solutions to problems.
S P L O Y O C H Y GS P L O Y O C H G YP S L O Y O C H G YP S Y C H O L O G Y
Put a Y at the end, and see if the wordbegins to make sense.
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InsightInsight involves a
sudden novel realization of a
solution to a problem.
Grande using boxes toobtain food
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Insight
Brain imaging and EEG studies suggest that when an insight
strikes (the “Aha” experience), it
activates the right temporal cortex (Jung-
Beeman & others, 2004). The time
between not knowing the solution and
realizing it is about 0.3 seconds.
From M
ark Jung-Beekman, N
orthwestern
University and John Kounios, D
rexel University
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Fixation
2. Fixation:
The Matchstick Problem: How
would you arrange six matches to form
four equilateral triangles?
From “Problem
Solving” by M. Scheerer. Copyright ©
1963 by Scientific Am
erican, Inc. All Rights Reserved.
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Using these materials, how would you mount the candle on a bulletin board?
Candle-Mounting Problem
From “Problem
Solving” by M. Scheerer. Copyright ©
1963 by Scientific Am
erican, Inc. All Rights Reserved.
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3. Overconfidence
Overconfidence =
In the stock market, both the seller and the buyer may be
confident about their decisions on a stock.
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Exaggerated Fear
The opposite of having
overconfidence is having an
exaggerated fear about what may
happen. Such fears may be unfounded.
AP/ Wide W
orld Photos
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4. The Effects of Framing
Decisions and judgments may be significantly affected depending upon how an issue is framed.Framing =
Example: What is the best way to market ground beef — as 25% fat or 75% lean?
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5. The Belief Perseverance Phenomenon
Belief perseverance =
If you see that a country is hostile, you are likely to interpret their ambiguous
actions as a sign of hostility (Jervis, 1985).
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Using and Misusing Heuristics
Two kinds of heuristics, representative heuristics and availability heuristics, have been identified by cognitive psychologists.
Amos Tversky Daniel Kahneman
Courtesy of Greym
eyer Award, U
niversity of Louisville and the Tversky fam
ily
Courtesy of Greym
eyer Award, U
niversity of Louisville and D
aniel Kahneman
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Availability Heuristic
Why does our availability heuristic lead us astray?
.
How is retrieval facilitated?
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Making Decision & Forming Judgments
Each day we make hundreds of judgments and decisions based on our intuition, seldom using systematic reasoning.