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AUGUST 2014 ALL IN THE BANK FAMILY Idaho’s D.L. Evans Bank, family owned since 1904, wants to expand statewide . PAGE 24 Business An Idaho Statesman magazine HONEY, I SHRUNK THE COMPETITION: Why you have fewer Treasure Valley banks to choose from. PAGE 27 COLUMNS: Six of our local experts offer advice and comment on banking and you. PAGES 21 AND 29-33 THE BANKING ISSUE

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Page 1: 0820 Business Insider 48p

AUGUST 2014

ALL IN THE BANK FAMILYIdaho’sD.L.EvansBank, familyownedsince1904,wantstoexpandstatewide. PAGE24

BusinessBusiness

An IdahoStatesman magazine

HONEY, ISHRUNKTHECOMPETITION:WhyyouhavefewerTreasureValleybankstochoosefrom. PAGE27

COLUMNS:Sixofour localexpertsofferadviceandcommentonbankingandyou. PAGES21AND29-33

THE BANKING ISSUE

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2BusinessInsider WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 IDAHOSTATESMAN.COM

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6BusinessInsider WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 IDAHOSTATESMAN.COM

Supervalu data breach may affectIdaho Albertsons shoppers

Supervalu says its cash register system wasbreached by hackers, possibly resulting in thetheft of credit and debit card informationfrom its supermarkets and liquor stores, aswell as from Albertsons and other stores thatSupervalu sold last year.

The breach happened from June 22 to July17. The company said it had delayed notifyingcustomers because it was working with lawenforcement and a third-party forensics com-pany to determine the breach’s scope.

Supervalu continues to supply technologyto Albertsons and other stores it sold in 2013to Cerberus Capital Management. That salereunited all Albertsons supermarkets in anIdaho company controlled by Cerberus.

Albertsons says there’s no evidence the da-ta were actually stolen or misused. A creditcard number can fetch as much as $100 on theblack market.

Mechanical failure ruled outin Appleton plane crash

The National Transportation Safety Boardhas ruled out mechanical failure as the causeof the crash that killed Micron CEO Steve Ap-pleton.

The board issued a preliminary report. Itplans to finish its investigation next month.

Appleton, 51, died when the Lancair IV-TPhe was flying, built from a kit, crashed Feb. 3,2012, soon after he took off from a Boise Air-port runway.

What’s wrong at Concordia?Concordia University School of Law’s appli-

cation for accreditation through the AmericanBar Association has been continued. An ABAfact finder will be appointed to visit the Boisecampus.

Without accreditation, graduates won’t beable to take the bar exam in Idaho. The schoolopened in 2012 in Downtown Boise, and itsfirst class of 45 graduates next spring.

Neither the school nor the ABA will saywhat the problem is.

Idahoans spend bigger share ofincome on essentials than most

Idahoans have among the lowest personalincomes in the nation, so they spend a higherpercentage of their money on food, housingand other essentials than most Americans.

For the first time, the U.S. Bureau of Eco-nomic Analysis issued consumer spending da-ta by state. Idahoans in 2012 spent 43 percentof the state’s $34,481 per capita personal in-come to cover the basics of food, housing,health care and energy. Only Mississippi resi-

dents spent a bigger share. The national aver-age is 37.5 percent. Idaho’s total per-capitaconsumer spending was $30,190.

After 4 years, jobless rate risesIdaho’s unemployment rate increased in Ju-

ly for the first time since August 2010, rising atenth of a point to 4.8 percent, according to theIdaho Department of Labor.

A drop in seasonal hiring and a slight in-

T H E M O N T H

Welcome to this year’s bankingedition. Business reporter Zach Kyletakes us inside D.L. Evans Bank, afamily-owned bank based in SouthIdaho that is growing as the latestgeneration of Evanses rises.

We also take stock of the shrink-ing number of Treasure Valleybanks, even as the local economyexpands. Some experts say themergers aren’t over yet.

And several of our local colum-nists tackle a range of banking is-sues that affect people and busi-nesses. Pete Crabb connects oursluggish economic recovery to aregulatory climate that discouragesbusiness lending. Neal Custer looksahead to the day when our magnet-ic-stripe credit cards give way tonewer, safer — but still vulnerable— anti-theft technology. Robb Hick-en cautions credit-hungry business-es about Internet lenders. MarkDaly, Nancy Napier and ChrisLoucks also weigh in.

•••News Assistant Peggy Calhoun

and I have further subdivided theAchievements section to help youfind people and companies you’remost interested in. Each item is nowassigned to one of eight categories:banking, real estate and construc-tion, law, health, education, govern-ment, nonprofits and general busi-ness (that’s everybody else).

Sendus itemsaboutyou,yourcol-leaguesandtheorganizationsyouworkfororrepresent.Wewelcomehigh-resolutionphotos,too.

[email protected],@IDS_DavidStaats

Gain insightsintobankingin theValley

Idaho Statesman fileAPPLE BUYS BOISE’S BOOKLAMP Founder Aaron Stanton, above, and his crew went towork this spring for Apple Inc., which bought the startup for more than $10 million. BookLamp devel-oped the “book genome project,” a Pandora for books. Apple may use BookLamp technology and ex-pertise for podcasts and to compete with Amazon in e-books. Stanton and his employees signedpledges not to talk. This photo was taken in 2011 in Boise for a Statesman profile of the company.

CATCHINGUPONIDAHOBUSINESSNEWSFROMTHE EDITORDAVID STAATS

THE COVER JohnEvansJr.andsonJohnEvansIIIattheirbank’sBurleyhome.PAGE 24Photo by KATHERINE JONES

SPECIALCOVERAGE:

BANKING•21-33

ACHIEVEMENTS • 10-21

BUSINESSPROFILES•34,36

BYTHENUMBERS•38-39

GOV’TANDBUSINESS •40

WHO’SMOVING •42

DATEBOOK •44

OTHERCOLUMNS•45-47

INSIDE

CONTINUED ON PAGE 8

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IDAHOSTATESMAN.COM WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 BusinessInsider 7

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8BusinessInsider WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 IDAHOSTATESMAN.COM

crease in workforce led to the increase.Idaho has recovered from losing 52,700

jobs during the recession, though many ofthe new jobs pay less than the jobs lost.

Medicaid expansion won’tpass Legislature, Moyle says

Gov. Butch Otter tasked a panel of 15 peo-ple to evaluate the best health care coverageoption for low-income adults. Their recom-mendation: Expand Medicaid eligibility.

At least 70,000 Idahoans don’t meet thestate’s Medicaid eligibility requirementsbut don’t qualify for a tax credit under thestate health insurance exchange.

But some committee members thinktheir recommendation will be ignored byOtter and legislators, just as their similar2012 recommendation was.

“It’s not going to go anywhere in this po-litical climate,” said House Majority LeaderMike Moyle, of Star, one of three memberswho voted against the recommendation.

St. Luke’s credit rating fallsas its debt load grows

The state's largest hospital system is tak-ing out a nine-figure loan to pay for a wishlist of potential additions. St. Luke’s HealthSystem says it could use the money for proj-ects such as a new hospital in Nampa, a newmedical plaza in Twin Falls and the ongoingrollout of an electronic medical records sys-tem. The bonds also could help pay to ex-pand St. Luke’s Downtown Boise campus.

The latest borrowing boosts St. Luke’sdebt above $800 million. That led Moody’sand Standard & Poor’s to downgrade itscredit ratings to A3 and A-.

Wasden to St. Luke’s:Go ahead and buy Elks Rehab

Idaho Attorney General Lawrence Was-den agreed not to sue St. Luke’s Health Sys-tem for buying the assets of a Boise rehabili-tation hospital as long as St. Luke’s limits itscontracts with some rehab physicians.

To keep Wasden off its back, St. Luke’sagreed for two years not to contract formore than half of the services provided byBoise Physical Medicine and Rehabilitation.That medical group includes doctors whopractice at Elks, St. Luke’s and SaintAlphonsus Health System hospitals.

Wasden and others sued St. Luke’s overits 2012 purchase of Saltzer Medical Groupin Nampa. A judge this year ordered thatpurchase rescinded on antitrust grounds.St. Luke’s is appealing.

DBSI founder and his sonschallenge their convictions

Douglas Swenson, the DBSI leader con-victed of securities and wire fraud, said aprosecutor unfairly and inappropriatelytold the jury that Swenson’s side could havecalled witnesses to prove his innocence.

At the same time, Swenson’s sons, Jere-my Swenson and David Swenson, are con-tending they should avoid prison time be-cause they were convicted of securitiesfraud even though they didn’t work as secu-rities brokers.

The Swensons and a fourth executivewere convicted in April. Federal prosecu-tors say their real estate investment compa-ny operated as a Ponzi scheme, using mon-ey from new investors to pay off old ones.The company declared bankruptcy in 2008.

Corn rises on one of Idaho’smost valuable corners

There’s been a great deal of interest inthe property at the northwest corner of Ea-gle Road and Fairview Avenue in Meridian,according to the broker representing thecurrent owner, the Kleiner Family Trust. Ithas more traffic than any other intersectionin Idaho, excluding Interstate highways.

“They want to see a quality development,similar to what they’ve seen on the otherside (of Eagle Road),"said Michael Ballan-tyne, Thornton Oliver Keller land broker-age specialist.

That would be The Village at Meridian.The newly built shopping center’s ownersare interested. “We’re a logical buyer, giventhat we know the market as well as we do,”said CenterCal CEO Fred Bruning, who ne-gotiated with the Kleiners for the land tobuild The Village.

CradlePoint: Our pivot workedCradlePoint was struggling in 2011. The

company sold some of the first devices withMi-Fi capabilities, allowing users to createtheir own Wi-Fi hotspots. But salesdropped as Chinese companies introducedsimilar products at lower prices.

The company hired George Mulhern, aformer Hewlett-Packard executive, who re-placed Pat Sewall, one of three co-founders,and refocused CradlePoint on building 3Gand 4G routers and networking systems forbusinesses. The company says revenuegrew 60 percent in both 2012 and 2013 andshould grow 70 percent in 2014 — and it’sprofitable. It has more than 250 employees,up from 95 three years ago.

T H E M O N T H

CONTINUED FROM PAGE 6

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IDAHOSTATESMAN.COM WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 BusinessInsider 9

IACI criticizes BalukoffThe Idaho Association of Commerce

and Industry’s political action commit-tee has taken to the Internet to criticizeDemocratic gubernatorial candidate A.J.

Balukoff’s stances on guns,wolves and taxes.

The association, whichhas backed Republican Gov.Butch Otter, also criticizesBalukoff ’s support of ex-panding Idaho’s Medicaideligibility, even though IACIurged lawmakers to em-

brace Medicaid expansion a year ago.Balukoff ’s spokesman says the site’s

characterization of Balukoff as a liberal isappalling. “He voted for Mitt Romney,”spokesman Michael Lanza says.

U.S. Geothermal seeksto expand as sales grow

CEO Dennis Gilles plans to buildBoise’s U.S. Geothermal into a large-scale power company.

The company reported a $4.1 millionprofit in 2013 after having lost $20 mil-lion since 2010 developing power plantsnear Vale, Ore., and San Emidio innorthern Nevada. Those plants, whichtogether cost $172 million to build, arenow making money.

Sales nearly tripled to $27.4 millionlast year as Idaho Power began buyingpower from the Oregon plant. The com-pany is developing additional projects,including one in Northern Californiaand one in Guatemala.

New condos coming to BoiseBoise developers have been hesitant

to build new condos Downtown, andbankers have been gun-shy about fi-nancing them. Prior projects struggled.

But that's finally changing. Projects tobuild 30 condos at 10th and Grovestreets and up to 60 units at 9th and Riv-er streets are in planning stages. BryantForrester of Century 21 Magellan Realtysays the market is ready for more.

T H E M O N T H

KYLE GREEN / [email protected] FREEDOM OF A TINY HOUSE: Macy Miller sits in the bedroom of her 196-square-footBoise house with her 4-month-old daughter, Hazel. Miller built the house on a $12,000 budget to freeher limited cash for other uses. A few Treasure Valley residents have joined a national tiny-housemovement. Miller’s home, like many tiny houses, is on wheels, unconnected to city water and sewer.

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10BusinessInsider WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 IDAHOSTATESMAN.COM

Cascade Bancorpadds directors

Bank of the Cascades, theBend, Ore., bank that bought

Nampa’s HomeFederal Bank inMay, has ap-pointed Idahobusiness lead-ers Annette Elgand Dennis John-son to the boardof its parentcompany, Cas-cade Bancorp.

Johnson hasserved since1999 as presi-dent and CEOof United Her-itage MutualHolding Co. in

Meridian, which owns fourinsurance companies andhas assets of more than $615million, 182 employees and1,500 agents. A lawyer, John-son has served as chairmanof the Boise Valley Econom-ic Partnership and the BoiseMetro Chamber of Com-merce.

Elg has been senior vicepresident and chief financialofficer since 2002 for J.R.Simplot Co. in Boise. An ac-countant, she joined Simplotin 1989. She is on the Presi-dent’s Advisory Council ofher undergraduate almamater, the University of Ida-ho, and is the chairwoman-elect of the university’s Col-lege of Business and Eco-nomics Advisory Board.

Bank of Cascadesadds employees

Sean Watt hasbeen appointedsenior vicepresident andIdaho regiondistrict manag-er. Formerly thepresident of

Home Federal Bank’s Cen-tral Oregon region, Watthas 22 years of banking ex-perience. He will be re-sponsible for sales, serviceand operational effective-ness for the bank’s 15branches in Idaho.

Watt has lived andworked in Boise throughmost of his career. In 2010,he moved to Bend to runHome Federal Bank’s Cen-tral Oregon Region.

•••Sanya Allmaras is the new

senior vice president andsenior adminis-trative manager.Previously, shewas senior vicepresident anddirector of bankoperations forHome FederalBank in Idaho.

She will now lead Bank ofthe Cascades’ call centerand an internal servicegroup providing support tobranches in Idaho and Ore-gon.

Allmaras grew up inFruitland and has lived inNew Plymouth for the past19 years. She has 17 yearsof experience in bankoperations and risk manage-ment

•••Jason Spelliscy

has been ap-pointed vicepresident, com-pliance manag-er and Commu-nity Reinvest-ment Act offi-cer. Based in

Nampa, he will serve thebank’s entire service area.

A certified regulatorycompliance manager,Spelliscy formerly servedin the same capacity forHome Federal Bank.Spelliscy has 18 years ofbanking experience and is agraduate of Idaho State Uni-

versity.

Rathbone Warwickgoes independent

Rathbone Warwick Invest-ment Management haslaunched as a newly inde-pendent firm that plans toexpand its retirement-planconsulting business. Thecompany formerly had asemi-independent arrange-ment with Wells Fargo Fi-nancial Advisors. The com-pany has selected CharlesSchwab & Co. Inc. to be thecustodian brokerage thatwill hold client assets.

“To serve our communitytoday and in the future, weneed control of all aspects ofour business. This transitionwill assure our ability tomake independent, objec-tive decisions based onclients’ individual needs andgoals,” Robert Rathbone said.“We recognize a need in thecommunity for an estab-lished money-managementfirm with a generationaltransition plan like ours inplace. As we get older, weare fortunate to have thenext generation of advisersestablished and experiencedin the markets.”

Rathbone began his in-vestment career in 1981 withE.F. Hutton. He joinedWheat First ButcherSinger in 1997 in a semi-independent arrangement.

Ryan Warwick, CFA, joinedthe company in 1997.

Joining the new firm will

be Benjamin Warren, CFA;Cody Barney, CFA; BrookeRamstad, investment advi-sor; Anthony Martin, analyst;Melissa Warwick, operationsmanager; Amanda Alexan-der, client associate; andAmanda Reider, client asso-ciate.

Mark Daly will continueat Daly Vachek with hislongtime associates RaleighVachek and Lisa Sievers.

Icon Credit Unionpicks board member

Will Wardwell has beenelected to serve on IconCredit Union’s board of di-rectors.

Wardwell isan attorney atVarin, Ward-well, Thomasand Kunkel LLCin Boise. Hegrew up in At-lanta, Ga., andhas lived and

worked in Boise for 10 yearssince earning his law degreeat the Duke UniversitySchool of Law in 2004. Hevolunteers with Opera Ida-ho, the Make-A-Wish Foun-dation and the HemophiliaFoundation of Idaho.

Nevin named Boisecredit analyst

Washington Federal hasnamed Brandt J. Nevin as abusiness banking and com-mercial real estate credit an-

alyst in theBoise Main of-fice on WestIdaho Street.

Nevin will beresponsible fordetermininglending capaci-ties and assist-

ing with the structuring ofbusiness loans. He workedpreviously as a financialrepresentative at North-western Mutual and in retailbanking at AmericanWestBank. He earned his bache-lor’s degree and MBA fromWillamette University,

where he was a member ofthe football team and a de-cathlete on the track team.

Carroll joinsWashington Federal

Rob Carroll has been ap-pointed branch manager ofWashington Federal’sMeridian branch.

Carroll has 15 years of ex-perience in thebanking indus-try. He hasworked as abranch managerat Home Feder-al and as a loanofficer.

Carroll is agraduate of Pacific ShoresPrivate High School inIrvine, Calif., and served as a2012 leader with UnitedWay. He is involved with theMeridian Chamber of Com-merce.

Wheelwright, Jonespromoted at IIB

Tony Wheelwright hasbeen promoted to vice pres-ident and commercial loanofficer at Idaho Independ-ent Bank’s Boise River

Branch.Wheelwright

has worked atIIB since June2011 and hasnine years ofbanking andcommerciallending experi-

ence.He is a member of Lead-

ership Boise, a committeemember for Idaho YouthRanch and a volunteerteacher for the JuniorAchievement program. Hegraduated with a bachelor’sdegree in finance fromBoise State University.

Kyle Jones has been pro-moted to assistant vice pres-ident and commercial loanofficer at the MeridianBranch.

Jones has worked at IIBsince August 2009 and has 11years of banking and com-

mercial lendingexperience.Jones graduatedwith a bache-lor’s degree infinance andeconomics fromUtah State Uni-

versity. He is a member ofLeadership Meridian andthe Meridian Chamber ofCommerce.

Cook joinsMountain West Bank

Lyle Cook has been ap-pointed vice president andcommercial lender in theMeridian office of MountainWest Bank.

Cook specializes in med-ical and dental financing,

SBA lending,equipment fi-nancing, operat-ing line of creditfinancing, US-DA financingand relationshipbanking.

Cook hasworked in the banking in-dustry since 1999. Heworked at Syringa Bank formore than four years,helped start Regal FinancialBank in Boise and launchedthe commercial lending di-vision at First Horizon (FirstTennessee Bank) in theBoise market in 2003. Hegrew up in eastern Idahoand graduated from IdahoState University. He is a2008 graduate of PacificCoast Banking School andthe president of Sales andMarketing Executives ofBoise.

Thomssen to runCaldwell branch

Jim Thomssen has beenappointed vice presidentand branch manager of thenew D.L. Evans Bankbranch at 922 Blaine St. inCaldwell.

He is the president of theCaldwell Economic Devel-

YO U R B U S I N E S S C O M M U N I T Y

ACHIEVEMENTSINBANKINGANDFINANCE

SUBMIT AN ITEM

Email [email protected], fax YourBusiness Community at377-6449, or write toYour Business Communi-ty, c/o Newsroom, IdahoStatesman, P.O. Box 40,Boise, ID 83707. Individ-ual portraits are wel-comed. All submissionsbecome property of theStatesman.

AnnetteElg

DennisJohnson

SeanWatt

SanyaAllmaras

WillWardwell

BrandtJ.Nevin

RobCarroll

TonyWheelwright

KyleJones

LyleCook

CONTINUED ON PAGE 12

JasonSpelliscy

Page 11: 0820 Business Insider 48p

IDAHOSTATESMAN.COM WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 BusinessInsider 11

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YO U R B U S I N E S S C O M M U N I T Y

opment Council. He alsoserves on the Treasure Val-ley Community College

Foundationboard of direc-tors and the ad-visory board forthe Oasis FoodCenter in Cald-well.

Thomssenand his family

moved to the western endof the Treasure Valley 20years ago. He has 31 years ofbanking and financial expe-rience and graduated with amajor in economics and aminor in business adminis-tration from the Universityof Puget Sound in Tacoma,Wash.

ReNae Bair has been hiredas senior relationshipbanker at the Fruitlandbranch. Bair has 31 years of

experience in banking. Sheworked previously withBank of America and Bankof the West.

Nowatzki joinsZions Real Estate

Jack Nowatzki has beennamed senior vice presi-dent and regional credit ad-ministrator for Zions Bank’sCommercial Real EstateGroup, responsible forcredit approval and over-sight throughout the state.

He is based atthe bank’s Ida-ho headquar-ters in the newEighth & Mainbuilding inDowntownBoise.

Nowatzki has25 years of banking experi-ence in southern Idaho fo-cused on credit analysis,

commercial lending andcommercial real estate lend-ing. He previously was chiefcredit officer for WesternCapital Bank. He earned abachelor’s degree in financefrom Boise State Universityand is a loan committeemember for the Idaho Com-munity Reinvestment Corp.

Green returnsto Wells Fargo

Terrance Green has re-joined Wells Fargo as a sen-ior relationship manager forthe business banking team.Green will work with South-west Idaho commercial and

agriculturalbusiness own-ers from theWells Fargobuilding onMain Street inDowntownBoise.

Green has 15 years in salesand 10 in banking. He joinedWells Fargo in 2003 as aphone banker. He alsoworked in Wells Fargo Mer-chant Services before serv-ing in business banking andclient-services roles at otherfinancial institutions in theBoise area.

Green holds a bachelor ofscience degree in econom-ics from Montana StateUniversity-Bozeman.

Chiuppi joins EideBailly’s Boise office

Alexa Chiuppi has joinedthe regional CPA and busi-ness advisory firm of EideBailly LLP as a tax senior as-sociate.

Chiuppi is a certifiedpublic accountant with fiveyears of experience in pub-lic accounting. She earnedher bachelor’s degree in ac-

counting fromSaint AnselmCollege, Man-chester, N.H.,and her masterof science de-gree in taxationfrom Northeast-

ern University, Boston.

Mountain WestBank donates

Mountain West Bank pre-sented a $5,000 check to theValley Women and Children’sShelter, part of the BoiseRescue Mission Ministries.The money will help pay forrepairs and equipmentneeds at the Canyon Countyshelter.

Mountain West donated$10,000 to the MicroEnter-prise Training and Assistance(META) program to helplaunch the “Up theSCORE” (Smart Credit Op-

portunities, Real Empower-ment) project, a new initia-tive to help individuals im-prove their credit scores.Mountain West also willprovide technical assis-tance in the development offinancial literacy trainingand materials, free savingsand checking accounts toparticipants, volunteertrainers and a $25 bonus toparticipants who meet therequirements of the six-month project.

IIB sets partnershipIdaho Independent Bank

is partnering with AmericanHealth Value to offer Idahomedical savings accounts,said Shannon O. Stoeger,senior vice president.

CONTINUED FROM PAGE 10

JimThomssen

JackNowatzki

TerranceGreen

AlexaChiuppi

AgricultureMarella namedmilk-productsresearcher

Idaho Milk Products, aJerome company that says itis the country’s largest dedi-cated supplier of milk pro-teins, has named ChenchaiahMarella, Ph.D., as associate

director of re-search andproduct devel-opment.

Marella is re-sponsible fornew-productdevelopment,product re-

search, evaluation of newtechnologies, coordinatingscale-up of new products,

management of universitycollaborations, intellectual-property development andmanagement of departmentstaff and laboratories.

Marella has 20 years’ ex-perience in dairy scienceand technology. He earnedhis bachelor of science de-gree in dairy technologyfrom ANGR AgriculturalUniversity, India; his mas-ter’s degree in dairy engi-neering from Gujarat Agri-cultural University, India;and his Ph.D. in agriculturalsmf biosystems engineeringfrom South Dakota StateUniversity. He comes to Ida-ho from California Poly-technic State University,where he held the LeprinoFoods Chair in Dairy Prod-ucts Technology. Previously,Marella was the manager ofthe Institute of Dairy Ingre-dient Processing in the

Dairy Science Departmentat South Dakota State.

AgCredit, CoBank,Agri Beef donate

The Idaho AgriculturalCredit Associationdonated$4,000 to The Idaho Food-bank’s Beef Counts pro-gram. The donation wasmatched by CoBank’s “Shar-ing Success” donation withanother $4,000.

The $8,000 was againleveraged through dona-tions from Agri Beef Co.,which provides a 50 percentcash match. The money willpay for nearly 16,0003-ounce servings of beef, theFoodbank said.

Arts & CultureOpera Idaho names2 board members

Vicki Kreimeyer and An-drew Owczarekhave joined

Opera Idaho’s board of di-rectors.

Kreimeyer recently re-tired as a professional librar-ian and administrator in li-braries in Oregon, Washing-ton and Idaho. She hasserved as president of thePacific Library Associationand the Idaho Library Asso-ciation. She now sings andvolunteers for Boise-areanonprofit organizations.

Owczarek has 40 years ofbusiness project andprocess management andconsulting for distribution,manufacturing, wholesale,food service, restaurant, re-tail and service-related busi-nesses. He is a founder andprincipal of Rebus Ltd. andchairman of Chastain Con-struction Co., both in,Charleston, S.C.

Albertsons backsPhilharmonic

For its 75th anniversary.Albertsons LLC will spon-

sor several education andcommunity projects withthe Boise Philharmonicthrough the Explore Music!education and communityengagement programs andthree special concerts de-signed for families.

Albertsons will sponsorthe Boise PhilharmonicYouth Orchestra, one of 15Explore Music! programs,for its 2014-15 season. Al-bertsons also will sponsorthe Philharmonic’s Back-stage with the Artist pro-gram of free presentationsat the Esther Simplot Per-forming Arts Academy be-fore Classic subscriptionconcert weekends.

AssociationsIAAP selects officers

The Boise chapter of theInternational Association ofAdministrative Profession-als has selected its officersfor the 2014-2015 year. They

are: president, Francie Hep-per, J.R. Simplot Co.; secre-tary, Tammy McMorrow, Os-ten Credit Union; and treas-urer, Jana Filer, J.R. SimplotCo.

The association namedBertha "Bert" Barton, retiredlegal administrative assis-tant, as its member of theyear. McMorrow was namedNew Member of the Year.

AutomotiveByington joins LylePearson Acura

Kent Byington has joinedLyle Pearson Acura as asales consultant.

Johnson has 12 years ofauto industryexperience thatincludes work-ing at HirningBuick GMC inPocatello. Hepreviouslyworked for four

ACHIEVEMENTSINBUSINESS

ChenchaiahMarella

KentByington

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IDAHOSTATESMAN.COM WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 BusinessInsider 13

YO U R B U S I N E S S C O M M U N I T Y

years in advertising sales forthe Idaho Press Tribune andIdaho State Journal. He at-tended Utah State Universi-ty and received a criminaljustice degree from Bridger-land Applied TechnologyCollege.

EnergyCWI receivesFreedom Award

CH2M-WG Idaho LLC, themain cleanup contractor atthe Department of Energy’sIdaho site, was recently se-lected as one of 15 recipientsof the Secretary of Defense“Employer Support Free-dom Award.” This award isthe highest honor the De-partment of Defense be-stows upon employers forsupport of National Guardand Reserve employees.

Duke Moscon, Navy Re-serve commander andCH2M-WG Idaho’s directorof industrial safety at theIdaho Cleanup Project,nominated his company forthis recognition. The com-pany is known as CWI. Itspresident and CEO is TomDieter.

Moscon highlightedCWI’s “Adopt a Soldier”program, which provides fi-nancial assistance, materialsand labor to service mem-bers, veterans and theirloved ones in difficult times.

CWI and the other 14 re-cipients will be honoredSept. 26 at the Pentagon.

State honors 6 firmsfor energy savings

The Idaho Governor’s Of-fice of Energy Resourceshas announced this year’srecipients of the IdahoAwards for Excellence in In-dustrial Energy Efficiency.

They are: ConAgra FoodsLamb Weston, AmericanFalls; Davisco Foods’ JeromeCheese Co., Jerome; J.R. Sim-plot Co.’s Don Plant, Pocatello;

Pacific Ethanol,Burley; Pack-aging Specialties of Idaho, Bur-ley; and Stimson Lumber, St.Maries.

The six businesses havesaved enough energy topower 550 Idaho householdsfor a year, the office said.

EngineeringBoise firm honoredfor Chobani project

Elite Edge Engineers,Boise,won recognition from theAmerican Council of Engi-neering Companies for itswork on Chobani’s $450 mil-lion yogurt plant in TwinFalls. Elite Edge, owned byLisa Vernon, is a consultingfirm in structural and bridgedesign, forensic engineeringand structure inspection.

The project included an11-month deadline for themillion-square-foot factory,which Chobani says is theworld’s largest yogurt man-ufacturing plant. Elite Edgesays it used innovativemethods for constructionscheduling, design integra-tion, and constructibility.The company is a certifiedDisadvantaged Business En-terprise

J-U-B Engineerscelebrates 60 years

J-U-B Engineers Inc. is turn-ing 60 in 2014. The firmoriginated in Nampa in 1954when founders Sumner M.Johnson and Robert W. Un-derkofler formed a consult-ing engineering partnership.In 1962, William W. Briggsjoined the team. In 1969,Johnson Underkofler &Briggs was formally incor-porated as J-U-B EngineersInc.

“We have been blessed bypredecessors who built abusiness on a strong founda-tion of quality, service andethics,” said Lee Cammack,J-U-B president and CEO.

J-U-B now employs near-

ly 300 people in 15 offices.The newest office in IdahoFalls opened in March.

J-U-B serves federal, stateand local governments andindustrial, commercial andinstitutional organizationswith engineering and plan-ning in transportation, wa-ter resources, structures, en-vironmental, landscape ar-chitecture, site develop-ment, surveying and con-struction services. Sub-sidiary companies GatewayMapping Inc. and The Lang-don Group Inc. offer GISand public involvement ex-pertise.

FinancialServicesHall & Associatespromotes, hires

Chris Hall, president andmanaging director, and hisfather, Skip Hall, executivevice president, have an-nounced promotions andadditions to Hall & Associ-ates NW, an investment, in-surance, and estate and re-tirement planning firm. Thecompany has opened a newoffice in Bellevue, Wash.

Promotions: Rick Thomp-son, senior vice president,business development; BartHendricks, senior associate,marketing director.

Additions: John Frazier,senior vice president, estateand business planning; PaulKoessler, senior vice presi-dent, advisory services; MikeGibson, senior associate; PaulCarlson, senior associate;Kimberly Wells-Dutton, direc-tor of operations and clientrelations.

Woods, Graham joininsurance firm

Associated InsuranceServices LLC’s staff hasgrown to 12 with the hiring

CONTINUED ON PAGE 14

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Boise schools nameadministrators

They are:Æ James Bright, assistant

principal, Amity and River-side elementary schools.

Bright earned a bachelorof science degree in child

developmentfrom CaliforniaState Universi-ty, Fullerton. Hecompleted histeaching certifi-cation at Na-tional Universi-

ty in Costa Mesa, Calif.; andobtained a master of arts de-

gree in educational leader-ship from NorthwestNazarene University.

Æ Jessica Trimmell, assis-tant principal, Horizon Ele-mentary School.

Trimmell earned a bache-lor of arts degree in elemen-tary education from BoiseState University and a mas-

ter of arts de-gree in educa-tional leader-ship from theUniversity ofIdaho.

ÆAdriaDavid,assistant princi-

pal, South Junior High.David received her bach-

14BusinessInsider WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 IDAHOSTATESMAN.COM

of Kyle Woods and Jayde Gra-ham, both formerly of HubInternational-Boise.

Woods has 20 years in theinsurance industry includ-ing loss control, underwrit-ing and sales. He is a gradu-ate of the University of Wis-consin-Whitewater with adegree in occupational safe-ty and health.

Graham is a graduate ofthe College of Southern Ida-ho with a degree in commu-nication. She has worked asan account executive withWoods since 2008. She willcontinue as his accountmanager.

Food &BeverageDutch Bros. helpshomeless families

Dutch Bros. Coffee ofMeridian is donating $800 amonth from July to Decem-ber to Meridian’s non-profitCATCH (Charitable Assis-tance to Community’sHomeless). CATCH housesfamilies first, then providesintensive case managementas the families stabilize afterhomeless episodes. Federalsources help pay the firstfour months of rent per fam-ily. The Dutch Bros. contri-bution will help pay for twoadditional months. It hashelped 12 families since its

founding in 2012. TheMeridian case manager nowsupports six families andhopes to double that by 2015.

TechnologyFisher’sannounces3 hires

Mark Ellingtonjoined Fisher’sTechnology as aprinter/copiertechnician. Hehas been servic-ing equipmentin SouthwestIdaho since1994.

Elisabeth Mc-Nerthney is thecustomer carespecialist/mar-keting coordi-nator.

Jon Ellsworthhas joined the

IT team.

Jones-Huddlestonjoins science group

The Partnership for Sci-ence and Technology hasnamed Leslie Jones-Huddle-ston as executive directorand CEO. Jones-Huddlestonreplaces Lane Allgood, whoretired in June.

A longtime resident ofEast Idaho, Jones-Huddle-ston most recently served asthe regional director for U.S.

Sen. Mike Crapo, R-Idaho.The partnership says it is

a nonprofit advocate for theadvancement of science, en-ergy and technology.

Micron names Intelexec vice president

Micron Technology Inc.appointed Stephen Pawlowskias vice president of ad-vanced computing solu-tions.

Pawlowski spent 31 yearsat Intel Corp., where hemost recently served assenior fellow. He helped de-velop the initial PC andserver platforms at Intel,drove industry standardssuch as USB and PCI-Ex-press, and has extensive ex-perience in processor,memory and caching archi-tectures.

Pawlowski earned a mas-ter’s degree in computer sci-ence and engineering fromthe Oregon Graduate Insti-tute and a bachelor’s degreein computer systems engi-neering and electrical engi-neering from the Oregon In-stitute of Technology.

TransportationBoise Shuttle ownergets safety award

Lancer Insurance Co. hasawarded Caldwell Transporta-tion Co., owners of the BoiseShuttle, its Safety Excellence

Award for 2013. This is the10th consecutive year Cald-well Transportation has re-ceived the award.

Wheeler receivesadvocacy award

Heather Wheeler, execu-tive director of the Commu-nity Transportation Associ-ation of Idaho, received the2014 ACT Excellence in Ad-vocacy award at the Associ-ation of Commuter Trans-portation International Con-ference.

Wheeler has worked withthe Idaho congressional del-egation and the Idaho Legis-lature on transportation is-sues.

OtherWriter Bartleyreceives award

Boise-basedoutdoor writerNatalie Bartleyreceived an Ex-cellence inCraft Award inthe digital arti-cle (not hunting

and fishing) category fromthe Northwest OutdoorWriters Association’s 2014annual competition for herFall 2013 feature story “Ad-vocate Extraordinaire: PattieHeldt and Friends of theWeiser River Trail.”

Commerce agencyhonors 3 exporters

Three Idaho companiesearned the U.S. Departmentof Commerce’s ExportAchievement Certificate:Gibraltar Arms Inc., NextScanInc. and Nu-Vois LLC.

The award recognizesbusinesses that have bene-fited from export assistanceprovided by the U.S. Com-mercial Service that result-ed in making their first ex-port sale or expanding tonew foreign markets.

Purple Sage Internation-al, d.b.a. Gibraltar Arms ofCaldwell, is a small woman-owned company establishedin 2011 to export militaryand law enforcement prod-ucts primarily manufac-tured in Idaho. GibraltarArms now realizes 95 per-cent of total sales from ex-ports.

NextScan Inc. of Meridi-an develops and manufac-tures software and hardwarefor the digitalization of doc-uments contained in micro-film. NextScan develops allits software and hardwarelocally. About 42 percent ofthe company’s gross salesare due to exports, and eightfull-time jobs are dependentupon international trade.

Nu-Vois LLC of Meridiandevelops and manufacturesthe Nu-Vois Artificial Lar-ynx. The company makes itsproduct domestically andsays 95 percent of the partsare purchased from Idaho

companies. Nu-Vois expectsa 15 percent increase in ex-ports in 2014 and a 20 per-cent increase in 2015.

Vyykn Water getsinnovation award

Members of the VyyknWater team accepted anaward for Sustainable Sys-tems at the 2014 EdisonAwards, which honor thedevelopment of productsand services around theworld.

The Meridian companywas honored with the high-est level of the award —Gold — for its efforts tobuild a global network ofwater filtration systems thatmake tap water purer thanbottled water.

UtilitiesArtFaire receivesIdaho Power grant

Idaho Power Co. present-ed Boise’s ArtFaire with aPowering Tomorrow Grantworth $1,000 and a com-memorative plaque. Thegrant will help to supportArtFaire’s mission of provid-ing free arts education class-es and supplies to disadvan-taged, at-risk and other chil-dren throughout the Treas-ure Valley.

CONTINUED FROM PAGE 13

YO U R B U S I N E S S C O M M U N I T Y

ElisabethMcNerthney

NatalieBartley

JonEllsworth

MarkEllington

ACHIEVEMENTSINEDUCATION

JamesBright

JessicaTrimmell

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YO U R B U S I N E S S C O M M U N I T Y

elor of science degree in ele-mentary education fromEastern Oregon State Uni-

versity in 1997.She earned amaster of cur-riculum and in-struction de-gree in 2013, aspecialist de-gree in adminis-tration in 2012

and a doctorate of educationin educational leadership in2014, from NorthwestNazarene University.

Æ Dr. Randy Lance, assis-tant principal, Timberline

High School.Lance gradu-

ated from IdahoState Universitywith a bachelorof science de-gree in biologyin 1996. Heearned a master

of arts degree in educationin curriculum and instruc-tion in 2006, a master of ed-ucational leadership degreein 2008 and a doctorate ofeducation in curriculum andinstruction with an empha-sis in educational leadershipin 2013 from Boise StateUniversity.

Æ Heather Scott, principal,Valley View Elementary.

She began teaching in1999 as a biolo-gy and chem-istry teacher atTimberlineHigh Schooland at BorahHigh Schoolfrom 2002 to2007. Since 2007

she has held administrativepositions.

Scott graduated with abachelor of science degreefrom the University of Ore-gon in 1994. She receivedher master’s degree in ad-ministration in 2003 fromthe University of Idaho.

Erne joins College ofIdaho staff

The College of Idaho hashired Richard Erne as vice

president for finance andadministration.

Erne comes fromURS/Washington Group In-ternational Inc. in Boise,where he served as seniorvice president of financeand accounting for the CivilConstruction & MiningGroup and as assistant andacting corporate controllerover the past 16 years.

Erne received his bache-lor’s degree in accountingfrom the University of Idahoand is a certified public ac-countant.

U of I Foundationnames director

The University of Idahohas named Bob Weis as theexecutive director of theUniversity of Idaho Founda-tion in Moscow. Weis beganAug. 1.

Weis has served as seniorvice president of worldwidesales for Corsair, account di-rector for Microsoft, andvice president for the Amer-icas consumer operation forHewlett-Packard.

Weis received his bache-lor’s degree in business ad-ministration from Washing-ton State University and hasserved on the WSU board ofdirectors in addition to cor-porate and nonprofitboards. Weis replaces Nan-cy McDaniel, who retired af-ter 16 years, the last eight asexecutive director of thefoundation.

BSU Foundationappoints directors

The Boise State Universi-ty Foundation has appointednew board directors, re-elected others and namedofficers.

New directors: Brian Bal-lard,partner at Hawley Trox-ell Ennis & Hawley; EileenBarber, director and co-founder of Keynetics; MarkBates, senior vice presidentand chief information offi-cer of Albertsons LLC; EricBouchard, vice president and

division manager of U.S.Bank; Randy Hales,CEO ofZagg Inc.; Robert “Boo”Heffner,CEO of Falck USA;and Chris Roth,CEO of St.Luke’s Treasure Valley.

Officers: chair — Joy M.Kealey,owner of ChicagoConnection; vice chair —A.J. Balukoff,president of theboard for the Boise SchoolDistrict; secretary — PatriciaOlsson,partner of Moffatt,Thomas, Barrett, Rock andFields; and treasurer — Ja-son M. Coronado, managingpartner of Deloitte Tax LLP.

Re-elected directors: ClintBolinder, Michael Caven, JasonCoronado, Gary Fletcher, RicGale, Suzanne Boyle-Hummel,Neil Nelson, Brandy Stemmler,David Terrelland Cherie Buck-ner-Webb.

Continuing directors:Mary Adcox, Tom Beitia, ClintR. Bolinder, Jeffrey Casey, JimCrawford, Allen Dykman, Den-nis Fitzpatrick, John Grizzaffi,Jay Hawkins, George Iliff,George Juetten, James Kissler,Robert Maynard, RoyanneMinskoff, Harvey Neef, Ann C.Nelson, Rob Perez, BonnieSchwenkfelder, Ron Van Aukerand Jim Voulelis.

Emeriti and honorary di-rectors:Candi Allphin, BobBeede, Noreen Davis, RogerMichenerand Alicia Piccione.

Retiring directors: HatchBarrett, Greg Brown, ThomasDixon, Larry Williamsand Lin-da Yanke.

Finstuen to leadHonors College

Boise State UniversityProvost and Vice Presidentof Academic Affairs MartinSchimpf has promoted Hon-ors College Director AndrewFinstuen to be the universi-ty’s first dean of the HonorsCollege.

Under Finstuen’s leader-ship, the college has grownto more than 500 studentsfrom majors across campus,and its students have seenever-increasing academicrecognition from national

AdriaDavid

RandyLance

HeatherScott

CONTINUED ON PAGE 16

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Uhling joins MartenTerry Uhling, a veteran

agribusiness and natural re-sources attor-ney with a ca-reer spanningmore than threedecades, joinedenvironmentaland energy lawfirm MartenLaw PLLC as a

partner in Sun Valley.Uhling is formerly senior

vice president, generalcounsel and secretary ofBoise’s J.R. Simplot Co., oneof the largest privately heldagribusiness companies inthe country. He remains onthe Simplot board and hasserved on boards for multi-ple public and industry-fo-cused groups, including theIdaho Water ResourceBoard, where he was for-merly chairman.

Uhling earned his lawdegree from the Universityof Nebraska-Lincoln Col-lege of Law and his bache-lor’s degree in businessfrom Washington State Uni-versity.

Hepworth, Janis &Kluksdal partner

Kira Dale Pfisterer hasbeen made a partner in the

firm she joinedin 2011.

Her practiceinvolves gener-al civil litiga-tion with anemphasis onpersonal injury,medical mal-

practice, products liabilityand complex commerciallitigation. She is active inthe Idaho Trial Lawyers As-sociation and the IdahoWomen Lawyers.

A native of Phoenix, shegraduated from the Univer-sity of Utah College of Lawin 2002. Pfisterer and herhusband, Adrian, have twoschool-age boys.

Stoel Rives expandscorporate practice

Stoel Rives LLP addedtwo corporate partners toits Boise office: David B. Lev-ant is a corporate finance at-torney, and Brian C. Larsen isa securities and mergersand acquisitions attorney.

Levant, for-merly locatedin the firm’sSeattle office,has decades ofexperienceworking oncredit-financeand distressed-company mat-ters. His IdahoState Bar appli-cation is pend-ing.

Larsen joinsthe firm fromHawley Troxell

Ennis & Hawley LLP. Heprovides business transac-tional legal services to cor-porations, with an emphasison day-to-day corporatelaw matters, corporate gov-ernance, mergers and ac-quisitions, securities lawand banking law. He earneda law degree and an MBA atthe University of Colorado.

Holleran joinsGivens firm

Givens Pursley LLP hiredBrian J. Holleran as an associ-ate attorney.

His practicefocuses on realestate financeand transac-tions, entityformation, cor-porate gover-nance, banking

and loan transactions, andestate planning. He re-ceived his law degree cumlaude from Gonzaga Uni-versity School of Law in2010.

Hawley hires twolawyers, consultant

Mike Baldner and JonathanR. Bauer have joined HawleyTroxell. Baldner and Bauerare transactional attorneys,Baldner specializing inbusiness and real estate andBauer in business, estate

planning andreal estate.

Baldner’sprior experi-ence includedstructuringcorporations,partnerships,joint ventures,limited liabilitycompanies andpartnerships,along withmergers, acqui-sitions andsales of busi-nesses. He re-ceived his law

degree from the Universityof Idaho College of Law inMoscow and his bachelor’sdegree from Boise StateUniversity.

Bauer’s prior experiencewas similar. He received alaw degree from Benjamin

N. Cardozo School of Lawin New York and a bache-lor’s degree in economicsand psychology from Wash-ington University in St.Louis, Mo.

Gail Chaloupka has joinedHawley Troxell as an affir-mative action/EEO compli-ance consultant.

Chaloupka is the founderof HR Management Solu-

tions LLC andhas 25 years ofexperience inhuman re-source posi-tions withmultinationalcompanies.

She willwork with attorney KaraHeikkila to expand thefirm’s services in federalcontractor compliance andaffirmative-action pro-grams. She received herbachelor’s degree at theUniversity of California,Berkeley and a master’s de-gree from Tufts University.

2 win distinguishedlawyer awards

John McGown of HawleyTroxell received the IdahoState Bar’s highest honor,the Distinguished LawyerAward.

The bar said McGownhas given a great deal oftime and effort to training

16BusinessInsider WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 IDAHOSTATESMAN.COM

YO U R B U S I N E S S C O M M U N I T Y

Thornton OliverKeller hires Kuehn

Thornton Oliver KellerCommercial Real Estate hashired Jennifer Kuehn as fi-nance manager.

Kuehn will be responsi-ble for the firm’s internal fi-nances, controls and report-ing. She brings 14 years of

accounting andfinance experi-ence. She was asenior account-ant at Super-valu Inc. inBoise.

Kuehn, acertified public account-ant, earned her bachelor ofbusiness administration inaccounting from Boise

State University.

Yaroshchuk hiredas field technician

Paul Davis Restoration,of Meridian, has hired PavelYaroshchuk as a restorationfield technician. His re-sponsibilities include waterand fire damage restora-tion, processing damaged

inventory and mold reme-diation.

Yaroshchuk has workedin construction trades suchas steel framing, exteriorstucco and cabinetry.

Clancy joinsCornerstone Design

Cornerstone Design, aprofessional interior designconsulting firm, has hired J.Clancy as an interior design-er.

Clancy will be involvedin projects spanning corpo-

rate, hospitality,mixed-use,medical, retailand residentialsectors.

She has expe-rience in resi-

dential building, designconsultations, procure-ment, business develop-ment and project manage-ment, and she holds a bach-elor of arts in interior de-sign from the Art Instituteof Colorado.

ACHIEVEMENTSINREALESTATEANDCONSTRUCTION

J.Clancy

JenniferKuehn

organizations, including theFulbright Scholarship Pro-gram and the Barry Goldwa-ter Scholarship and Excel-lence in Education Program.In addition to posting an av-erage GPA of 3.7 and gradu-ating at a rate of more than90 percent, Finstuen’s hon-ors students logged morethan 1,000 volunteer hoursin the community last year.

Finstuen became BoiseState’s Honors College di-rector in 2010. He arrivedfrom Pacific Lutheran Uni-versity, where he directedthe International HonorsProgram. He served as a Lil-ly Fellow in Humanities andHistory in the Honors Col-lege at Valparaiso Universityand was the assistant direc-tor of the Boisi Center forReligion and American Pub-lic Life at Boston College.

Riverstone teacherhonored

Damon Brown, a teacher ofmiddle and high school mu-sic at Riverstone Interna-tional School, was selectedby the National Associationof Independent Schools aspart of its annual Teachersof the Future program.

As one of 35 teachers cho-sen nationwide, Brown willparticipate in initiatives tostrengthen learning andteaching at independentschools and to develop lead-ership capacities.

Brown has taught music,history and English for 13years at every grade levelfrom preschool to universi-ty. His interest in interna-tional education began in2000, when he taught Eng-lish in a refugee campschool in Ethiopia.

Brown holds a bachelor’sdegree from San Diego StateUniversity in music and so-cial science, with a minor inEnglish literature.

CONTINUED FROM PAGE 15

ACHIEVEMENTSINLAW

TerryUhling

KiraDalePfisterer

DavidLevant

BrianC.Larsen

MikeBaldner

JonathanR.Bauer

GailChaloupka

BrianJ.Holleran

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YO U R B U S I N E S S C O M M U N I T Y

CCDC hires Houptas projectcoordinator

Capital City Develop-ment Corp., Boise’s urban-renewal agency, has expand-ed its maintenance and op-eration capabilities with therecent hire of Ben Houpt.

Houpt’s responsibilitiesinclude improving andmaintaining agency-ownedassets, including parking

structures, pub-lic streetscapes,The Grove plazaand DowntownBoise’s 8thStreet area.

Houpt holds abachelor’s de-

gree in applied arts and sci-ences with concentrationsin chemistry, mathematicsand military leadershipfrom the Rochester Instituteof Technology in Rochester,N.Y. He is also a graduate of

the U.S. Army RangerSchool. A native of Sodus,N.Y, Houpt recently relocat-ed to Boise from Austin,Texas.

Canyon County hiressolid-waste director

The Canyon CountyBoard of Com-missioners hasnamed David M.Loper as solidwaste directorand manager ofPickles ButteLandfill.

Loper is a

longtime resident of Idahoand a graduate of BoiseState University, where heearned a bachelor’s degreein environmental healthwith a minor in biology.Loper worked as director ofenvironmental health serv-ices for Southwest DistrictHealth for the past 10 years.

Paramedics honoredAda County Paramedics has

been honored with theAmerican Heart Associa-tion’s Mission: Lifeline EMSSilver Award.

The award recognizes

success in implementingimprovement measures forpatients who suffer from se-vere heart attacks.

INL wins 2 awardsThe U.S. Department of

Energy’s Idaho National Labo-ratory won two R&D 100Awards in the 2014 interna-tional competition hostedby R&D Magazine. The an-nual competition recognizesthe top 100 inventions of thepast year.

The winning INL tech-nologies could improve ad-

vanced battery design, andspeed scientific discoverywith advanced simulationcapabilities.

The Advanced Elec-trolyte Model is a powerfultool that analyzes and iden-tifies potential electrolytesfor battery systems.

The Multiphysics ObjectOriented Simulation Envi-ronment (MOOSE) makes iteasier for scientists to pre-dict phenomena rangingfrom nuclear fuel and reac-tor performance to ground-water and chemical move-ment.

ACHIEVEMENTSINGOVERNMENT

other taxlawyers throughclasses and hiswriting.

The firstwoman to sit onthe IdahoSupreme Court,

Justice Linda Copple Trout,was also honored with theaward.

She was rec-ognized forleadershipchairing theSupremeCourt’s Designand Implemen-tation Team,which is tasked

with standardizing and up-grading all the state’s courtsinto one computer system.

As a retired justice, Cop-ple Trout continues to hearcases and do mediations as asenior judge.

4 lawyers earn IdahoBar Service Awards

Erika Birch of Strinberg &Scholnick LLC, the main or-ganizer of local “street lawclinics,” said a scarcity offree legal representation inthe Boise area motivated herto work with the Idaho TrialLawyers Association, theUniversity of Idaho College

of Law, Concor-dia UniversitySchool of Lawand the IdahoVolunteerLawyers Pro-gram.

Volunteershelp people resolve their le-gal issues at the clinics,which served 353 people inits first year and are contin-uing to operate.

Nearly one in five Idaholawyers gave free legal serv-ices or did other volunteerwork in 2013, according tothe Idaho Law Foundation’sAnnual Report. Based on re-ported hours, 928 volun-teers did 14,682 hours of probono work.

•••Jamie Champion, a psy-

chologist withthe VA MedicalCenter, hasbeen given theService Awardfor work ensur-ing the state barexam is admin-istered fairly to

those with disabilities. Anonlawyer, she serves onthe Bar’s Reasonable Ac-commodations Committee,offering expertise on neu-ropsychology.

•••

Judge RussellComstock hasworked to re-form the IdahoRules of FamilyProcedure, amultiple-yearproject.

The rules debuted in theFourth District and are ontheir way to being adoptedstatewide. The changes areintended to reduce costsand provide more fairnessto family law cases.

•••Peg Dougher-

ty received aService Awardfor promotingwomen in thelegal profession.Doughertypresided over

rapid growth and activismby the Idaho WomenLawyers, having served onits board since 2003 and aspast president.

Fouser recognizedas top female lawyer

Trudy Hanson Fouser, a tri-al lawyer at the Boise lawfirm Gjording Fouser PLLC,was recognized as one of theTop 250 Women in Litiga-tion in the U.S. by the na-tional legal directory Bench-

mark Litigation.Fouser is the only lawyer

in Idaho included on thislist.

4 Spink Butlerlawyers honored

The lawyerswere named tothe 2014 Moun-tain States Su-per Lawyersand MountainStates RisingStar lists: JoAnnButler, MichaelSpink, HetheClark and ChadLamer.

Butler hasbeen recog-nized for herwork in landuse and zoninglaw for eightconsecutiveyears.

Spink wasrecognized forhis work inbusiness litiga-tion for thethird year in arow.

Clark was se-lected as a Ris-ing Star in realestate law.

Lamer was

recognized as a Rising Starin land use/zoning.

Busacker joins RedCross board

Bret Busacker of Holland& Hart hasjoined theboard of theAmerican RedCross ofGreater Idaho.

Busacker isan employeebenefits attor-

ney. He is a graduate of OhioState University’s MoritzCollege of Law and theWashington State Universi-ty College of Business andEconomics. He received hisbachelor’s degree fromBrigham Young University.

Eiguren joins boardof Boise gold startup

Gold Torrent Inc. has ap-pointed RoyEiguren, of Boise,to its board ofdirectors.

Gold Torrentis a mining com-pany estab-lished in 2013 inBoise.

A lawyer and lobbyist,Eiguren has four decades of

experience influencing stateand federal policy regardingenergy, natural resourcesand environmental issues.The Idaho firm of Eiguren-Fisher focuses on energyand environmental regula-tion as well as legislativeand public policy matters.

Eiguren serves as a seniorenvironmental regulatoryadviser to U.S. EcologyCorp. in Boise. Since 2001,he has been a director ofIdaho Independent Bank.He also serves as a boardmember of the Foundationfor Idaho History.

Eiguren, a native of Idaho,graduated from the Univer-sity of Idaho in 1974 with abachelor’s degree in politi-cal science and in 1977 witha law degree. He is presi-dent of the Cenarrusa Cen-ter for Basque Culture.

Ide selected asenergy ambassador

Britt Ide, president of IdeLaw & Strategy PLLC, wasasked by the U.S. Depart-ment of Energy to serve asan ambassador to developclean energy leaders.

Ide is active with the Ida-ho Clean Energy Associa-tion, a group of clean energybusinesses.

LindaCoppleTrout

ErikaBirch

JoAnnButler

RusselComstock

JohnMcGown

JamieChampion

PegDougherty Michael

Spink

HetheClark

ChadLamer

BretBusacker

RoyEiguren

BenHoupt

DavidM.Loper

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18BusinessInsider WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 IDAHOSTATESMAN.COM

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IDAHOSTATESMAN.COM WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 BusinessInsider 19

West Valley MedicalCenter names COO

West Valley MedicalCenter has appointed Jen-

nifer Opsut aschief operatingofficer. She hadbeen interimCOO sinceCory Darling’sdeparture inNovember.

Opsut, whojoined West Valley in 2010,will be responsible for sup-porting quality improve-ment initiatives, controllingcosts and ensuring efficientfacility use. She will estab-lish performance measuresfor department leaders, em-

ployee engagement and pa-tient satisfaction.

Opsut began her careerwith the hospital’s parentcompany, HCA, in its WestFlorida Division in 2006.

Interim COO namedat Saint Alphonsus

Saint Alphonsus HealthSystem saysDavid Gough,president ofthe SaintAlphonsusHealth Al-liance, will as-sume the addi-tional role of

interim chief operating offi-cer of Saint Alphonsus Re-

gional Medical Center inBoise.

Gough, a doctor of osteo-pathic medicine, will suc-ceed Rodney Reider, whowas named interim presi-dent and CEO after formerPresident and CEO SallyJeffcoat was promoted toexecutive vice president atCHE Trinity Health.

Gough has held leader-ship positions at SaintAlphonsus for more than adecade, including medicalstaff president and as amember of the Board ofTrustees for Saint Alphon-sus Regional Medical Cen-ter. Previously, he was as amajor in the U.S. ArmyMedical Corps.

He received his doctor-ate in osteopathic medicineand surgery in Des Moines,Iowa, and received twobachelor’s degrees from

Boise State University.

2 St. Luke’s hospitalslauded by U.S. News

St. Luke’s Boise and Meridi-an Medical Centers werenamed the top hospitals inIdaho by U.S. News &World Report.

St. Luke’s shared the topspot this year with Koote-nai Medical Center inCoeur d’Alene. St. Luke’s isalso listed as high perform-ing in gastroenterology andGI surgery, geriatrics, gyne-cology, orthopedics andpulmonology.

U.S. News evaluated hos-pitals in 16 adult specialties.Three percent of the nearly5,000 hospitals that wereanalyzed for Best Hospitals2014-15 earned a nationalranking in at least one spe-cialty.

Dentist honoredin sleep medicine

Dr. Dan Bruce has beennamed a diplomate of theAmerican Board of Dental

Sleep Medicine.Bruce is a

Boise nativeand graduatedfrom the Uni-versity of Wash-ington Schoolof Dentistry. He

has been practicing in theTreasure Valley since 2005and has treated hundreds ofpatients with sleep apnea.

Saint Al’s rehabunits accredited

The Commission on Ac-creditation of Rehabilita-tion Facilities Internationalhas awarded Saint Alphon-sus Regional Medical Cen-

ter a three-year accredita-tion for five of its pro-grams: comprehensive in-tegrated inpatient rehabili-tation for adults, compre-hensive integrated inpa-tient rehabilitation for ado-lescents and children,stroke specialty for adults,brain injury specialty foradults, and brain injuryspecialty for adolescentsand children.

2 Idaho nursinghomes honored

Genesis HealthCare’sRexburg Care & Rehabilita-tion Center and Twin FallsCenter received Bronze-Commitment to Qualityaward from the AmericanHealth Care Associationand National Center for As-sisted Living.

ACHIEVEMENTSINHEALTH

JenniferOpsut

DavidGough

YO U R B U S I N E S S C O M M U N I T Y

DanBruce

1208275-01

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20BusinessInsider WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 IDAHOSTATESMAN.COM

2 Nampa churchesinstall new pastors

In July, Jeremy Wilson wasinstalled at Lutheran BrethrenChurch of Nampa, at 730 W.Roosevelt Ave., succeedingthe Rev. Harold Tjelta, whoserved nearly 30 years.

Wilson earned his bache-lor’s degree in religion fromFaith Evangelical Seminaryin Tacoma, Wash., going onto earn his master of divinitydegree from the LutheranBrethren Seminary of Fer-gus Falls, Minn. His wife,Shannon, and daughter,Anora, are also in Nampa.

•••Southside Boulevard United

Methodist Church, 5420Southside Blvd. in Nampawelcomed a new minister,Phil Bence.

Bence was born in NewYork, the son of an ordainedWesleyan Methodist pastor.He and his wife, Kathy, pas-tored Wesleyan churches inthe eastern United States,where they were ordained.Bence then earned a Ph.D. inpractical theology in St. An-drews, Scotland. He has pas-tored churches and servedin faculty positions at sever-al universities and seminar-ies and presently is servingas an online theology pro-fessor while writing curricu-lum for the UnitedMethodist Church.

Kathy serves in PastorCare and Newcomer Assim-ilation at Meridian UMC.

Cushing appointedadministrator

The board of directors forBoise Christian Homes Inc.said local businessman andacting interim administratorCleve Cushing has acceptedthe position of director forthe Christian Children’sRanch.

Cushing most recentlyheld the position ofCEO/president of CFO Al-liance, Meridian.

The Christian Children’sRanch was established in1946. It provides an on-sitehome life with house par-ents for homeless children,children needing temporaryor long-term care or chil-dren needing firm guide-lines. An accredited schoolon site using ACE curricu-lum is also provided for K-12children.

The board for BoiseChristian Homes also over-sees activities and planningfor the Boise Christian Re-tirement Village. The Vil-lage provides seniors withhousing, meals and activi-ties for retired Christianministers and missionaries.

Create CommonGood hires Parker

Boise-basednonprofit so-cial enterpriseCreate Com-mon Good hashired Kelly Park-er as its direc-tor of commu-nity engage-

ment and sales.Parker is responsible for

the organization’s daily vol-ume food-production salesand all individual, corporateand foundation partner rela-tionships. Parker also over-sees Create CommonGood’s marketing and com-munication activities.

Parker previously was re-lationship and developmentmanager at United Way ofTreasure Valley. She alsoworked at Bank of the Cas-cades, most recently asmanager of the Meridianand Eagle branches.

Idaho Youth Ranchnames directors

The Idaho Youth Ranchadded three directors to itsboard in 2014.

Jon Bart, of Boise, is a re-search biologist at the SnakeRiver Field Station for theU.S. Geological Survey andan adjunct professor in theDepartment of BiologicalSciences at Boise State Uni-versity.

Previously, he served aspresident and CEO of Vil-lage Hope Inc.; chair of theBoise County Planning andZoning Commission; chairand co-chair of numerousacademic research teams;and founder of ARMS, aprogram providing freetechnical assistance to avianconservation projects.

“Jon’s work to help peo-ple become self-sufficient isproof that he truly caresabout improving lives holis-tically,” said IYR boardchairman Todd Weltner.“This aligns perfectly withthe mission of the IdahoYouth Ranch.”

Garry Beaty, of Boise, hasexperience with informa-tion systems and technology

from morethan 30 years inthe retail andcivic IT man-agementworlds. Beatywas the firstdepartmenthead for infor-

mation systems and tech-nology hired by the city ofBoise. He was formerly thedirector of the Boise Airportand the senior executive ofIT for Sears Roebuck andCo. and Stater BrothersMarkets. He served on theboard for Goodwill Indus-tries for 25 years.

Donna Findlay, of Coeurd’Alene, has worked withcommunity organizationsincluding the Junior League,National Charity League,and H.E.L.P. of Southern Ne-

ACHIEVEMENTSINNONPROFITS

KellyParker

GarryBeaty

YO U R B U S I N E S S C O M M U N I T Y

1205715-01

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H igh interest rates andhard-to-find risk orinvestment capital

may push business ownerswho need to expand or evensurvive into the arms of on-line loan brokers.

Internet searches can leadto funds that are otherwisehard to get. But there aremyriad fraudulent onlinelenders waiting to pounce.

Business loans are notcovered by the same regula-tions as consumer loans are.The fees and interest ratesmay vary from broker andlender. Each can charge therate it associates with the

risk.Idaho law requires non-

depository consumerlenders to obtain licensesthrough the Idaho Depart-ment of Finance. “The De-

partment of Finance takesaction against unlicensedconsumer lenders operatingin Idaho, wherever located,”says Anthony Polidori, su-pervising examiner.

No such requirement ex-ists for business loans.

You should thoroughly in-vestigate unfamiliar loanbrokers, particularly thosefrom out of state.

“Unfortunately, there’snot a great resource thattracks if they (Internetlenders) are bad or good,”Polidori says.

Many kinds of businesstransactions require an ad-

vance fee or a deposit beforeservices are provided. Someloan brokers provide a legiti-mate service to their cus-tomers. But the Better Busi-ness Bureau strongly adviseswould-be borrowers againstpaying illegal advance fees tounknown lenders.

BBB experience teachesthat the following are signsof advance-fee loan fraud:

Æ Pressure to act immedi-ately. Advance-fee loanschemers will try to get youto send money or give outpersonal information beforeyou get any paperwork. In-sist on receiving the neces-

sary paperwork before de-ciding whether to apply forcredit.

Æ No location information.If the loan brokerage hesi-tates to tell you its physicallocation, you should knowthat this is a common ployto avoid detection by lawenforcement.

Æ Claims that a loan is guar-anteed.Legitimate lendersdo not guarantee you will begranted a loan before youeven apply, especially if youhave bad credit, no credit ora history of bankruptcy.

Æ Request for immediatepayment of an advance fee,

while refusing to provide anydetails in writing.If you do nothave the offer in hand — orconfirmed in writing — andyou are asked to pay, do notdo it. It is fraud and it isagainst the law.

If you think you have beena victim of an advance-feeloan scam, contact your Bet-ter Business Bureau atbbb.org, the Idaho Depart-ment of Finance or the IdahoAttorney General’s [email protected], 947-2115

IDAHOSTATESMAN.COM WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 BusinessInsider 21

vada. Findlay is the co-own-er of Findlay AutomotiveGroup in Henderson, Nev.,and founded Findlay PrepSchool with her husband,Cliff.

She is the vice presidentof the Mica Foundation, cre-ated to provide therapeuticequine experiences foryouth, families and veteranswho might not otherwisehave the opportunity towork with horses. The Micafoundation and IYRlaunched a partnership inDecember and began incor-porating equine therapy in-to the treatment of boys atAnchor House in Coeurd’Alene. The two organiza-tions plan to soon expandthe use of animal-assistedtherapy into IYR’s otherNorth Idaho programs,Family Counseling andAdoption Services.

Nampa Rotaryinstalls officers

Northwest ChristianCredit Union president and

CEO Brad Swartzentruber hasbeen installed as the presi-dent of the Nampa RotaryClub.

Swartzentruber, who hasbeen a Rotarian since 1991,steps in after JenniferDeroin’s year as president.

UnderDeroin’s leader-ship, the club,which meetsTuesdays forlunch atCanyon Creekrestaurant,grew its mem-

bership by a net total of 11.Deroin, directorof business de-velopment forNichols Ac-counting,joined Rotary in2007.

Officers elect-ed: New club of-

ficers include President-Elect Marie Baker, Vice Presi-dent Rhea Allen, SecretaryDarren Collom, TreasurerMatt Johnson and Sergeantat ArmsMilly Goode. The

board of direc-tors for the newyear includeChris Jensen,Dan Walters,Mark Rose, Hon-ey Goodman,Christine Moe

and Vickie Holbrook.Deroin presented the Ro-

tarian of the Year award toDan Walters for his efforts,including heading the GolfFor Hope Tournament andVocational Services Com-mittee, and working closelywith the Boys and GirlsClub of Nampa. Waltersowns and operates TreasureValley Property Solutions.

William Hall received thefirst “Spirit of Rotary”

award for his“service aboveself” attitudeand his activemembership.Hall, retired, hasbeen a membersince 1974.

Deroin has be-come a Bequest Societymember by including Ro-

tary in her estate plan.The following have been

recognized as Paul HarrisFellows for giving $1,000 toRotary: BillHathorne,Steph-anieBloom,DaveLewis,MarieBaker,BillSouthworth,LynnCa-ba,PhilMortensonandJen-niferDeroin.

Paul Harris Fellows Dar-ren Collom and Craig Kings-bury were recognized forreaching the milestone asecond time, and RotarianFrank Lara was recognizedfor the fifth time.

Capitol Toastmasterselect officers

Capitol Club Toastmas-ters has chosen its officersfor 2014-15: Merilee Marsh,president; Patty Johnson,vice president-education;Deborah Whitman, vice pres-ident-membership; Chris In-gram, vice president-publicrelations; Tom Brown, secre-tary; Bill Kearley, treasurer;and Dave Mehrens, sergeantat arms.

Chartered in 1983, Capitol

Club Toastmasters meetseach Wednesday at noon atTwin Dragon Restaurant,2200 W. Fairview Ave.,Boise. Guests are welcome.

Library foundationnames directors

The Boise Public LibraryFoundation has added threemembers to its board of di-rectors.

Joining the existing 17-member board are CamilleFranks, human resources,BMC Inc.; Carina Davio, edu-cation management, CoBroConsulting LLC and BeWellVillage; and Kelly Packer,Web developer and artist,Creative Soapbox.

Library Foundation direc-tors focus on educating thepublic about the library’sbenefits and on raisingmoney.

Watkins named RedCross chairman

The American Red Crossof Greater Idaho board of

directors said Dane Watkins,president of The WatkinsCo. of Idaho Falls, has beenelected chairman for 2014-15.

In addition to his work asa commercial real estate de-veloper and his involvementin agriculture, Watkins is aformer state senator and Re-publican nominee for Con-gress. His previous board

appointmentsinclude BlueCross of Idaho,Grand TetonBoy ScoutsCouncil, East-ern Idaho Re-gional MedicalCenter and the

YMCA. He is a University ofUtah graduate, and he andhis wife, Sherry, have sevenchildren and 24 grandchil-dren.

BradSwartzentruber

JenniferDeroin

DanWalters

WilliamHall

DaneWatkins

YO U R B U S I N E S S C O M M U N I T Y

B E T T E R B U S I N E S S

Be cautious when dealing with Internet lenders

ROBB HICKENChief storyteller for theBetter Business Bureauserving theSnake River Region

Idaho Foodbank receives awardCharity Navigator, the country’s largest

independent evaluator of nonprofits, hasnotifiedawarded a fifth consecutive four-star rating.

As Charity Navigator’s President andCEO Ken Berger stated in his letter to TheIdaho Foodbank President and CEO KarenVauk, “Only 4% of the charities we rate havereceived at least 5 consecutive 4-star evaluations, indicating that Idaho Foodbank outperforms most other charities in America.This ‘exceptional’ designation from CharityNavigator differentiates Idaho Foodbankfrom its peers and demonstrates to the public it is worthy of their trust.”

Charity Navigator awarded only six four-star ratings in Idaho this year, and The IdahoFoodbank was the only nonprofit in the stateto earn the rating five years in a row.

8 READ MOREFROM THE BBB

IdahoStatesman.com/scamalert

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22BusinessInsider WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 IDAHOSTATESMAN.COM

S everal studies suggestthere might be slightdifferences in brain

activity and attitudes of con-servatives and liberals ingeneral.

According to Scheiberand others in the journalPLOS ONE (PLOS is shortfor Public Library of Sci-ence), a study of conserva-tives showed that they tendto use the right amygdalapart of the brain more thanliberals. This region focuseson processing fear and re-ward emotions.

Liberals tend to use theleft posterior insula part ofthe brain more than conser-vatives. This region is asso-ciated with processingemotions and understand-ing what others mightthink.

While behaviors of con-servatives and liberals wereidentical in experiments onrisk taking, their motiva-tions might be slightly dif-ferent.

Another study by Ruleand others in the journalPsychological Science sur-veyed conservatives and lib-erals over a wide range ofpolitical and nonpoliticalstatements, such as “I enjoycoffee.” Conservatives weremore associated with domi-nance, maturity and stabili-ty. Liberals were more asso-ciated with likeability, trust-worthiness and independ-ence.

Conservatives tended tooverestimate their ideologi-cal popularity. The stanceshows strength in convic-tion but causes problemswhen that perception iscrushed when the majoritydoes not agree.

Liberals tended to under-estimate their ideological

popularity. The stanceshows openness to newideas and the need to feelunique even though theuniqueness might not exist.

These generalizationsfrom some studies aboutconservatives and liberalsshould not be overempha-sized. There are many moresimilarities than differences.

Lessons for managers canbe learned from the conser-vative and liberal points ofview, even though there isconsiderable overlap be-tween both of them.

On the more conservativeside, management can leadwith strong convictionsbased on a clear mission.Strong convictions can helpa company move in the rightdirection to achieve salesand profitability needed fora company to survive. The

whole company should havea united mission to succeedso jobs can be maintainedand more money can come.Strong theme, maturity, andstability are great ideas.

On the more liberal side,the single-minded conserva-tive approach may not al-ways work if workers havedifficulties with the opera-tions of the company. Worklife might be miserable if thefocus is too much on the bot-tom line. Cutting costs maybring more profits but mayultimately hurt relationshipswithin the organization. Al-ternate ideas beyond the sin-gle-minded focus, such aswork-life balance and newways to operate, might helpthe organizational climateand the bottom line. Open-ness to alternative ways, lika-bility and innovation aregreat ideas, too.

The themes described inthe two approaches arenothing new in business andhave been part of discus-sions within executiveboards, unions, stockhold-ers, employees and employ-ees’ families. The themesare generalizations some-what based on the researchdiscussed. Though some ofthe brain and survey re-search of conservatives andliberals show some clearpatterns, the differences arenot large.

The conservative rightamygdala and the liberal leftposterior insula parts of thebrain are valuable. In otherwords, my main recommen-dation, based on limited re-search, is to have managersuse all of their brains ratherthan part to make businessdecisions. Can we general-ize this to politicians?

[email protected]

Liberals and conservatives:Meet your brain’s other parts

B O I S E S TAT E O N B U S I N E S S

GUNDARSKAUPINSProfessor of management,College of Business andEconomics at Boise StateUniversity

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IDAHOSTATESMAN.COM WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 BusinessInsider 23

Coulda ’Banker’sOath’reallywork?Thenotionofaprofessionalpledgeformanagershasnowspread to thefinancial industry.

BA N K I N G

BY JENA MCGREGORTHE WASHINGTON POST

Could a Hippocratic Oathfor bankers make the finan-cial industry’s titans behave?

A British-based thinktank believes so. ResPublica,a nonpartisan organizationbased in London, has re-leased a report titled “Virtu-ous Banking,” which offerssuggestions for reformingthe industry. Among its rec-ommendations is a proposalto have financiers swear bywhat it calls the “Banker’sOath,” akin to doctors’ Hip-pocratic Oath.

“I will confront profligacyand impropriety wherever Iencounter it,” reads part ofthe covenant. “If I do not vi-olate this oath, may I benefitfrom the prosperity thatcomes from serving cus-tomers well,” reads another.

The concept — bankersswearing like Boy Scouts tobe good — made for an easytarget. The publicationManagement Today createdits own satirical version: “Iwill not try to manipulaterates, even when others arebegging me to; I will leavethis operation to be per-formed by central banks.”

The idea may haveseemed preposterous, but it’shardly new. In 2010, a Scot-land fund manager suggest-ed that financiers take anoath “to treat my clients at alltimes as I would wish to betreated.” Starting this year,Dutch banking employeeswill have to honor a pledgeand will be subject to fines,

blacklists or suspensions ifthey fail to uphold it: “I swearthat I will do my utmost topreserve and enhance confi-dence in the financial-services industry,” the codereads. “So help me God.”

And a Colorado-basedwriter and poet, MarkusStobbs, bought the Web ad-dress Bankers Oath in 2012and penned his own version.“I will keep myself from in-tentional ill-doing mindfulof the seduction of wealth tocloud good judgment,” hiscode reads. Stobbs says hepassed out hundreds ofcopies outside office build-ings on Wall Street in 2012,with reactions ranging fromdisinterest to intrigue fromone banker who walkedback from the subway to talkto Stobbs for an hour.

THE OATH PROJECTStobbs’ quest hasn’t got-

ten much traction. “I neverreally saw website traffic,”he says. “But I just keepplunking away.”

The concept of a profes-sional oath for businessmanagers — if not bankers— has gotten some real at-tention in America in recentyears. In a 2008 HarvardBusiness Review article,Harvard Business Schoolprofessors Rakesh Khuranaand Nitin Nohria (now theschool’s dean) called for aHippocratic oath for man-agers. In the article, they ar-gued that when businessschools were launched acentury ago, the purpose

was to ensure that corpora-tions “would be run in theinterests of society by turn-ing the occupation of man-agement into a bona fideprofession, with the educa-tional underpinning, certifi-cations and code of conductthat go along with it.”

Since that never reallyhappened, they said, man-agement could benefit bybecoming more like a pro-fession such as medicine orlaw. Nohria and Khuranawent on to be foundingboard members of the OathProject, an organization thatseeks to professionalize thepractice of management. Its“Hippocratic oath for busi-ness” has been integrated insome form by at least 78business schools.

Yet convincing studentsof the value of such a codecould be a lot different thanselling it to bankers withdollar signs in their eyes.“My guess is that if hot-shot-20-something-fresh-faced-banking-recruits were askedto swear an ethics ‘oath,’ itwould be taken about as se-riously as the doormanwishing they ‘Have a niceday,’ ” said John Dobson, aprofessor of finance at Cali-fornia Polytechnic StateUniversity.

In other words: An oathwill hardly be effective onits own. Regulations have towork. Financial rewardsmust be overhauled. And insome cases, the culture andleadership of organizationswill need to change.

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C OV E R S T O RY

CHAPTER 1A WIDOW DRIVES AN OX CART WEST

Sometime in the 1850s, Winifred Evans sailed from her native Wales across theAtlantic Ocean. A widow, she drove an ox cart as part of a train of Mormon settlersto Brigham City, Utah. In 1870, she moved to the rolling farmlands surrounding theWelsh Mormon settlement at Malad City, a community in the southeast corner ofthe Idaho Territory founded in 1856 by 15 Mormon families sent by Brigham Young.She started a homestead on a small farm with a lean-to.

Evans, who went by “Gwynn,” grew grain and raised farm animals to support herthree young children, including her youngest, David Lloyd Evans.

D.L. Evans inherited his mother’s enterprising spirit. A farmer first, he bought ageneral store in Malad, by then a major settlement with a stage stop. He started acompany that brought electricity to Malad, providing his mother with free electrici-ty for life. He bought farms and ranches in Southeast Idaho.

From the tellerwindowto thegovernor’soffice,theEvans familyhandlesIdahoans’business.

Provided by D.L. Evans BankD.L. Evans owned the Evans Co-opin Malad on the same block asIreland Bank, in which Evans hadan ownership stake. Farmerstraded with credit and bartering inthe co-op. That lending led Evansto consider opening banks in smallIdaho communities.Original

Provided by D.L. Evans BankBank Founder D.L. Evans with his eldest grandson, David L.Evans III, in 1915.

AnIdaho

BY ZACH [email protected]

© 2014 Idaho Statesman

24BusinessInsider WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 IDAHOSTATESMAN.COM

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CHAPTER 2HER SON, THE BANKER

Selling goods to farmers on credit ledD.L. Evans to take up banking. After theturn of the century, he and partners opened13 banks, each operating independently,across Southern Idaho and the northernpart of Utah. In 1904, he opened his name-sake bank in Albion and capitalized it with$25,000.

Most of the banks failed during the GreatDepression. Three survived, and two re-main open today: Ireland Bank in Malad,named for co-founder J.N. Ireland and inwhich Evans had a one-third ownershipstake; and D.L. Evans and CompanyBankers in Albion.

Today the bank has 20 branches spreadacross Idaho, with six more on the way.With more than $1 billion in assets, D.L.Evans Bank is Idaho’s largest state-char-tered bank and is the second-largest state-chartered financial institution after IdahoCentral Credit Union.

And it’s still in the family. Former IdahoGov. John V. Evans, D.L.’s grandson, was itspresident before he died in July at age 89.His son, John Evans Jr., is CEO. John V.Evans III works in Boise as executive vicepresident, overseeing the Treasure Valley,and is one of several fifth-generation Evans-es working in management. His brother,Jim, runs a branch in Twin Falls.

CHAPTER 3HER GREAT-GRANDSON,ALMOST A CATTLEMAN

John Evans Jr., 63, grew up in Malad,about 100 miles away from the family bankin Albion, an agricultural center 18 milessoutheast of Burley that now connects In-terstate 84 to Pomerelle Mountain Resort.As a teenager, he figured he’d grow grainand run cattle, as he did growing up. His fa-ther was in the Idaho Senate at the time andoffered some career advice: “Are you crazy?There’s no money in farming. Why don’tyou be a banker?”

So Evans Jr. majored in finance at theUniversity of Idaho and took a job with thestate’s largest bank at the time, Idaho FirstNational Bank. He bounced around thestate for six years, working in Idaho FirstNational offices in Rexburg, Salmon andPocatello. In 1979, he returned to Albion tointerview for the job of CEO at his grandfa-ther’s bank. He got the job.

While ownership had stayed in the fami-ly, neither of the previous two generationsof Evanses had run the bank, making JohnEvans Jr. the first Evans in 75 years in its ex-ecutive ranks. His father, who was governorat the time, joined the bank himself after hisgovernorship ended in 1987.

CHAPTER 4A NEW LEADER DRIVESTO EXPAND

The bank had $8 million in assets whenEvans Jr. took over. He felt the bank had togrow to survive.

BA N K I N G

CONTINUED ON PAGE 26

Provided by D.L. Evans BankFormer Idaho Gov. John Evans, second from left, was the bank’s president when he died in July. John Evans Jr., second from right, is CEO and presi-dent. Executive Vice President John Evans III, right, and his brother, Vice President and Twin Falls Branch Manager Jim Evans, left, are great-grand-sons of founder D.L. Evans. The family owns 70 percent of the bank. Other investors and an employee stock-ownership plan own 15 percent each.

Purchase of the two Idaho Banking Co.branches in Boise and branches inEagle and Meridian are pendingregulatory approval.

MAPAREA

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IDAHOSTATESMAN.COM WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 BusinessInsider 25

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C OV E R S T O RY

“My grandfather’s generation, the oldboys, weren’t interested in expanding,”Evans Jr. says. “The Depression lasted in theminds of bankers for a long, long time.”

He opened the bank’s second location, inBurley, in his first year on the job. The newbranch became the new headquarters.

“I’d always thought my goal was to comeback to the bank and to open a secondbranch,” Evans Jr. says. “And I came to thebig city of Burley to do it.”

The bank opened its first of four Boisebranches on West State Street in 2000. By2008, it had 17 branches, from Pocatello andIdaho Falls west to Meridian and Nampa,and north to Hailey and Ketchum.

Moving into bigger cities meant adjust-ing to a different kind of lending. “When Ijoined the bank, we were 100 percent agri-culture,” Evans Jr. says. “When we decidedto get into the Boise market, we had to learnabout cash-flow businesses.”

CHAPTER 5HARD TIMES IN THEGREAT RECESSION

Like its competitors who saw commer-cial development loans default, the bankstruggled through the recession and bor-rowed money from the government’s Trou-bled Asset Relief Program to get by. Thebank returned to profitability in 2011 with a$7.5 million profit and reported net in-comes of more than $9 million in 2012 and2013. It repaid the TARP money, though itstill owes the government money under adifferent program.

The bank was drawn to commercial de-velopment in the Valley, but its lending roots— farmers in the Burley area and EasternIdaho — helped the bank limp through thelean lending years, says Peter Crabb, profes-sor of finance and economics at NorthwestNazarene University in Nampa.

“They didn’t overemphasize real estatelending like many other banks,” Crabb says.“That strategy paid off well for them.”

D.L. Evans Bank sped up its Treasure Val-ley expansion by buying the failed IdahoBanking Co. and its four Valley branches inJune for $10 million at a bankruptcy auction.D.L. Evans outbid Banner and Sunwestbanks.

“That put us about five years ahead ofschedule by getting these four branches,”Evans Jr. says. “We had plans of openingthat many branches in the Treasure Valley.”

CHAPTER 6THE FIFTH GENERATIONEMERGES

Evans Jr. had children, all sons and allworking today at the bank in management.He started them early.

John Evans III, called J.V. (for John Victor)among family, grew up in Burley, and he re-members the field behind the Burley bank.A Wal-Mart and the bank’s $2 million head-quarters, finished last year, stand there now.

J.V. swept rocks and pulled weeds aroundthe Burley branch’s parking lot at age 7. Af-ter two summers of sweeping and weeding,he asked whether he’d have to sweep andpull weeds forever. His dad moved him in-side to file checks.

“In the old days, you could work yourkids without too much criticism,” Evans Jr.says. “I worked J.V. I worked all of them.”

After winning state basketball titles atBurley High School in 1991 and 1992, J.V.graduated from the University of Idahowith a degree in finance — just as his fatherhad —žbefore returning to work at the fami-ly bank as a teller, then a loan officer.

“My dad was a banker, so that was what Iknew,” J.V. says.

Today, three Evanses fill six executive

management positions. The board namedEvans Jr. to succeed his father as president.Nine of the 11 board members have Evans intheir names.

CHAPTER 7BANK EYES OTHERIDAHO TOWNS

Evans Jr. says the bank’s next mergermight not be a buy-low purchase such asthe Idaho Banking Co. acquisition. Hewants to expand to new markets, includingCoeur d’Alene, Moscow, Lewiston, Black-foot and Fruitland.

“I think we’ve got enough on our platefor this year, but now we’ve gone throughthe process. I think we will look at otherbanks,” he says. “And not just failed banks,but smaller Idaho banks that want to exitthe market.”

CHAPTER 8ONE LOYAL FARMCUSTOMER’S STORY

Like his father, J.V. says the bank mustkeep a hometown feel in order to keep long-

time customers, such as Denton Darring-ton, a farmer and former state senator fromDeclo, 8 miles north of Albion.

Darrington was looking for a bank whenhe moved back to Declo after graduatingfrom Utah State University in 1963. TheDarringtons had avoided banks since hisgrandfather and other Declo homesteadersfounded the Declo State Bank in 1925. Thatbank folded two years later, wiping out thefamily’s investment.

But Darrington was ready to move pastthat. He took his money to D.L. Evans Bankin Albion. In 1976, he took out a loan to buildhis house. Over the years, he took out sever-al other loans to support his 250-acre grain,dairy and sugar beet farm.

Darrington served in the Idaho Senatefrom 1982 until 2012. “The Gov,” as Gov.John V. Evans was known, was the first ofsix governors Darrington worked with.Darrington says he was a freshman whenThe Gov called him into his office to talkabout a bill Darrington had proposed. Dar-rington does not remember what the billwas about. He remembers only that Evansasked a series of questions about the bill,and Darrington’s answers were weak.

Evans vetoed the bill. Darrington, whosays Evans is a friend, says he never walkedinto a governor’s office unprepared again.

“That lesson paid great dividends forme,” he says.

CHAPTER 9‘YOU KNOW THEY WILLBE HERE’

Darrington says D.L. Evans Bank hasn’tyet outgrown its Albion roots.

“I’d be concerned when the Evans familyisn’t running the bank and the managers arerapidly turning over and they brought inpeople who didn’t know the area,” he says.

Though it’s grown into the largest Idaho-chartered bank, D.L. Evans remains a smallplayer compared with national banks suchas U.S. Bank and Wells Fargo. Even regionalZions Bank holds 14 times as many assets.

Other banks in the area merged withlarger banks. Darrington is pleased D.L.Evans Bank didn’t.

“You know the people. Know they will behere,” Darrington says. “After all, they sur-vived the Great Depression. It’s importantfor me to bank with the local bank.”

Zach Kyle: 377-6464,@IDS_zachkyle

KATHERINE JONES / [email protected] from 1907 and 1908 are among the troves of bank ledgers and records kept at theD.L. Evans headquarters in Burley. The 20,000-square-foot building was finished in 2013 withenough office space to accommodate future growth. Executives had discussed moving theirheadquarters to Boise but decided to stay in Burley, where the bank has deep ties to the agricul-tural community.

CONTINUED FROM PAGE 25

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BY ZACH [email protected]

© 2014 Idaho StatesmanLittle changed for the big dogs in the Treasure Valley

banking industry last year, as Wells Fargo, U.S. Bank and Key-Bank headed into 2014 with roughly the same 56 percent ofthe market share they held before.

For the rest of the market, the year was bedlam.Nine of the 21 banks operating in the Valley last year either

bought or were bought by competitors. The market has seenfive mergers in the past 13 months, as well as a sixth deal thatwas the most high-dollar: Washington Federal buying outBank of America’s Idaho holdings, which bumped the Seat-tle-based WaFed to No. 3 market share in the Valley, meas-ured by deposits.

The Statesman spoke to four of the executives involved inthe recent mergers. All say to expect more moving and

TheTreasureValleymergermaniaisn’toveryet.

For banks,bigger isbeautiful

1985

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institutions since 1985 has occurred among banks with

assets less than $100 million. The number of those banks

decreased 85 percent.

Banksandthrifts

<$100M$100M-$1B$1B>

Bye bye, little banks

Seattle-based Washington Federal bought all 15 ofBank of America’s Idaho branches as part of an acquisi-tion of 51 branches in four Western states for $1.8 billion.The purchase strengthened Washington Federal’s posi-tion as a regional power with more than $15 billion in as-sets. The bank expanded into new markets and in-creased its presence in the Treasure Valley.

Bank of the Cascades, of Bend, Ore., outbid the largerBanner Bank, buying Nampa-based Home Federal for$265.7 million. The deal roughly doubled Cascades’ as-sets and branches in existing markets and increased itsassets to $2.4 billion. This merger featured banks thatwere most similar in size of all of the mergers.

Sunwest Bank, of Irvine, Calif., bought Boise’s failedSyringa Bank for $10 million. Regulators coordinated thesale after closing Syringa, which lost more than $52 mil-lion since 2008 and never recovered from the real estatewoes of the Great Recession. For Sunwest, the purchasewas more about entering the Treasure Valley marketthan gaining Syringa’s $153 million in assets. Sunwest hasgrown by buying five failed banks from the scrap heap, al-lowing it to expand into Arizona, Washington and Idaho.

D.L. Evans Bank bought the other failed Boise bank,Idaho Banking Co., for $10 million via a bankruptcy auc-tion. D.L. Evans Bank already planned to expand its pres-ence in the Treasure Valley. Buying Idaho Banking Co.’sfour branches in the market did that faster than buildingnew branches.

Boise-based Northwest Bank bought Regal FinancialBank in Seattle. Northwest Bank, which holds $258 mil-lion in assets, acquired Regal’s $99 million in assets andits single office in Seattle. Terms haven’t been disclosed.The merger gives Northwest a presence in Seattle tocomplement current operations near Portland and in theTreasure Valley.

The Tacoma, Wash.-based Columbia Banking System,with more than $7.2 billion in assets, bought the Sand-point-based parent company of IntermountainCommunity Bank, Panhandle State Bank and MagicValley Bank for $121.5 million. The purchase lets Colum-bia enter the Gem State with 17 locations.

MERGERFRENZY

BUYER BOUGHT HOW MUCH AND WHAT IT DOES

Here’s a look at transactions involving Idaho banks or branches inthe Treasure Valley in the past 13 months.

CONTINUED ON PAGE 28

IDAHOSTATESMAN.COM WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 BusinessInsider 27

BA N K I N G

Page 28: 0820 Business Insider 48p

shaking in Valley banking.“We’re definitely going to see more con-

solidation,” WaFed Idaho Regional Presi-dent Tom Van Hemelryck says.

EAT OR BE EATENBurley-based D.L. Evans Bank bought

Idaho Banking Co. mostly for its four Treas-ure Valley locations, D.L. Evans CEO JohnEvans Jr. says. But Evans also says his bank,which passed the $1 billion mark in assetslast year, needs to grow. That’s because cor-porate expenses — such as human re-sources, information technology and regu-lation compliance — are more burdensomefor small banks. Evans’ bank has increasedits compliance department from one em-ployee to five since 2008, adding payrollthat smaller banks couldn’t afford.

“There’s something like 16,000 pages ofregulations,” Evans says. “I don’t see how asmall bank with 10 or 15 employees can keepup with the regulation requirements.”

Mergers sometimes lead to redundantbranch locations that lead to closures, suchas when Home Federal Bank and SyringaBank locations in Downtown Boise closedafter they were bought by Bank of the Cas-cades and Sunwest Bank, respectively.

But most of the consolidation happens inthe corporate headquarters, where the staffhandling payroll for one bank can usuallyhandle the payroll for two, says Rob Perez,Idaho president of Northwest Bank. North-west recently bought Regal Financial Bankin Seattle.

“It’s about people,” Perez says.Idaho lost a state-chartered bank when

another Seattle-area bank, Columbia Bank-ing System, bought Intermountain Bancorpof Sandpoint and its subsidiaries, Inter-mountain Community Bank, PanhandleState Bank and Magic Valley Bank.

Curt Hecker, president and CEO of Inter-mountain, says increased regulation haslimited banks’ ability to offer distinctiveproducts.

“The regulatory environment continues

to homogenize the banking system so thattrying to differentiate yourself with prod-ucts or loan types becomes increasingly dif-ficult,” Hecker says.

TOO MANY BANKS?Idaho’s consolidations are part of a long-

term national trend. The number of bank-ing institutions in the U.S. shrank from18,000 in 1985 to less than 7,000 in 2013 forthe first time since at least the Great De-pression, according to the Federal DepositInsurance Corp. Almost all of the reductioncomes from banks with less than $100 mil-lion in assets, according to the FDIC.

Banks with between $100 million and$10 billion have grown in number and in to-tal assets as a result of consolidation, ac-cording to the FDIC.

Perez says the Valley’s 18 banks are morethan the market can support.

“If you have too many factories makingwidgets, usually we end up with fewer fac-tories,” Perez says. “In my opinion, that cer-tainly applies to banking.”

The past two years have seen moremergers than any other two-year stretch inthe Valley. During the 1980s, 11 banksmerged, including four in 1986.

Gavin Gee, director of the Idaho Depart-ment of Finance, says that the ’80s also pro-duced an increase of new bank charters.Idaho hasn’t seen a new charter sinceNorthwest Bank’s predecessor, WesternCapital Bank, formed in 2008.

Often, mergers involve out-of-state buy-ers snapping up in-state banks, Gee says.The in-state investors often turn aroundand use the sale proceeds to start newbanks, Gee says. For example, the 1997 U.S.Bank purchase of West One Bank allowedthe freshly flush investors to found five newstate-chartered banks, Gee says.

“West One was so highly regardedthroughout the state that investors believedthat the merger created tremendous busi-ness opportunity,” Gee says.

Zach Kyle: 377-6464,Twitter: @IDS_zachkyle

CONTINUED FROM PAGE 27

BA N K I N G

28BusinessInsider WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 IDAHOSTATESMAN.COM

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IDAHOSTATESMAN.COM WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 BusinessInsider 29

W e’ve had fouryears to learn thatwhat was meant

to help is actually hurting.Since the global financial

crisis, many new laws havebeen put in place with the in-tention of protecting con-sumers and savers fromrisky bank lending. But thesenew laws have a large conse-quence: too little banking.

The Law of UnintendedConsequences is a key prin-ciple in economics. A 19thcentury French economist,Frédéric Bastiat, first notedthe law by explaining howwe must distinguish be-tween the “seen” and the“unseen” in any action.

The largest-ever regulato-ry overhaul of the U.S. finan-

cial sector, the Dodd–FrankWall Street Reform and Con-sumer Protection Act, wassigned into law July 21, 2010.Today, this so-called reformis having harmful long-termeffects even though much ofthe legislation remains to beimplemented.

At the same time, an

ultra-loose interest-rate pol-icy from the Federal Re-serve discourages bankersfrom making business loansand hurts households withsavings. The unintendedconsequence of U.S. bank-ing industry policy today isa slow-growth economy de-spite improved householdbudgets and more jobs.

Since Dodd-Frank be-came law, deposits at U.S.commercial banks are up 22percent, according to datafrom the Federal Deposit In-surance Corp. However, to-tal loans and leases havegrown only 9 percent.

Both loans and depositsat Idaho institutions havedeclined because there arenow fewer commercial

banks in the state. These in-stitutions are lending less tothe real economy. Directlending by Idaho institu-tions is now 55 percent ofbank assets, compared with62 percent in 2010. Farm andcommercial loans are 23percent lower.

Banks are simply not will-ing to lend despite ampleliquidity and low rates fromthe Federal Reserve.

Economist Simon Kwanof the Federal Reserve Bankof San Francisco reportedthis month that even thoughbank loans to U.S. business-es are now more readilyavailable, they are offered athigher-than-normal terms.Kwan’s research shows thatthe total dollar amount of

bank commercial and indus-trial lending is back to 2009levels, but the spread be-tween the interest rates onthese loans and what bankspay for funds remains abovethe long-run average. Busi-ness loans are overpriced.

Business lending involvesrisks bankers are apparentlynot willing to make. Whyshould they? Current regu-lation allows them to investcustomers’ deposits in risk-free government securitieswithout using any of theirown capital.

Banking institutions to-day can make a decent prof-it with less risk. Accordingto FDIC data, since Dodd-Frank became law, the totalreturn for U.S. banks has

risen from 0.64 percent tojust over 1 percent eventhough cash and securitieshave risen from about one-fourth to nearly one-third oftotal assets.

The unintended conse-quences of banking reformare hurting the economy.Families that want to savemore of their income to re-duce risks in the future arepenalized with low returns.Businesses that want to ex-pand find it too costly to getfinancing. The banking in-dustry is a case study inwhen helping hurts.

[email protected]

Why banks’ business lending still stagnates at 2009 levelsT H E E C O N O M Y

PETER R. CRABBProfessor of finance andeconomics at NorthwestNazarene University inNampa

8 READ MORE PETERCRABB COLUMNS

IdahoStatesman.com

1205649-01

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30BusinessInsider WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 IDAHOSTATESMAN.COM

A century of legisla-tion, banking reformand regulation has

shaped the financial servicesindustry we know today.Love it or hate it, lending,capital formation, mortgageorigination and securitiza-tion are essential buildingblocks of capitalism, withoutwhich much of the financialprosperity we enjoy todaywould not exist.

The Federal Reserve Actof 1913 created a central bankand standard currency. Therole of the Fed is to regulatethe money supply and setshort-term interest rates.This is accomplishedthrough open-market opera-tions, or the buying and sell-

ing of government bondsthrough bank dealers. Thediscount rate sets interestrates on T-bills, currentlynear record lows. The FedFunds Rate is the interestcharged to member banksfor overnight loans in order

for each member bank tomaintain an adequateamount of capital.

During the Great Depres-sion and following the crashof 1929, Congress passed theGlass-Steagall Act of 1933.This law established depositinsurance and the FDIC inorder to prevent runs onbanks by nervous depositors.It also separated commercialbanking from investmentbanking, meaning bankscould not own brokeragefirms or underwrite securi-ties. Bank deposits were seg-regated from riskier broker-age activities.

The Bank Holding Act of1956 allowed formation ofbank holding companies and

permitted nonbanking activi-ties. It also paved the way forinterstate banking. The Com-munity Reinvestment Act,passed in 1977, encourageslenders to meet the creditneeds of the entire commu-nity, including low- and mod-erate-income neighbor-hoods. Credit worthiness canno longer be determined byone’s street address, only bythe financial capability of theborrower.

Deregulation arrived inthe late 1990s with the pas-sage of the Graham-Leache-Bliley Act, allowing banks,brokers and insurance com-panies to compete in eachother’s businesses. Glass-Steagall was swept into the

dustbin of history, bringingU.S. regulation into line withEurope and Japan.

Sarbanes-Oxley, alsoknown as the Public Compa-ny Accounting Reform andInvestor Protection Act, wassigned into law by George W.Bush in 2002. “Sarbox” setnew or enhanced standardsfor all U.S. company boardsof directors, managementand public accounting firms,including banks. Sarbox wasenacted in response to cor-porate accounting scandalsafter the technology bubble.

In response to the 2008 fi-nancial crisis, Congresspassed the Dodd-Frank WallStreet Reform and Con-sumer Protection Act. The

bill contains 16 major titles,243 rules and 22 periodiccommittee reports. Dodd-Frank passed in 2010, al-though new regulations arebeing created four years afterpassage.

With all these laws andregulations created in re-sponse to various historic fi-nancial events, are investorsand depositors more protect-ed as a result?

We seem to be movingaway from market forces infavor of greater control overthe U.S. financial system byregulating behavior and con-centrating power in the Fedand a newly created over-sight bureaucracy.

Mark Daly: 333-1433

Regulation rises, market forces recede under reformsI N V E S T I N G

MARK DALYManaging director-investment officer, Daly &Vachek InvestmentConsulting Group of WellsFargo Advisors

To hear the rest of her story visit zionsbank.com/thankyou.

Member FDICzionsbank.com®

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IDAHOSTATESMAN.COM WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 BusinessInsider 31

H arvard BusinessSchool recentlypublished a report

by Senior Fellow Karen Gor-don Mills saying small-busi-ness lending is still in thedoldrums. But I’d bet a lot ofsmall-business ownerscould tell you that already.

I found this report at thesame time I was wonderingwhy banking — and bankers— get such a drumming. Ityped “why we hatebankers” into Google andhad scads of sites to choosefrom. One of them cited yetanother report, this one anacademic paper, saying thatwe “hate bankers” becausewe are financially ignorant.

Both of these pieces have

merit, and I think they linktogether.

First, why is it hard forsmaller firms to get loans?Mills cites several reasons,but let me mention three:

Æ Many banks have a hardtime with smaller firms be-cause they are small: The

loans, if done, are small rela-tive to loans for larger organ-izations. But the time and ef-fort (called “transactioncosts”) that small and largeloans require may be quitesimilar, for very different re-turns. Where would you putyour effort?

Æ Mills cites surveys bythe Federal Reserve and theNational Federation of Inde-pendent Businesses that sug-gest smaller firms’ credit-worthiness has fallen dra-matically. One big reason isthat the firms often use realestate as collateral for loans,and we all know what’s hap-pened to high-flying real es-tate assets we once held.

Æ Finally, stricter banking

regulation has made it hard-er for banks to make loans,especially to smaller firmsthat may have struggled. In aworld where information iskey, some banks find thatgaining access to credit in-formation about small busi-nesses may be difficult. Millscalls it “information asym-metry.” As many small firmsare private, it can be harderto get accurate financial in-formation about them andtheir owners. That can hap-pen if the business ownersdon’t keep records that areas standard or accurate aslenders want, or if smallerbusiness owners don’t un-derstand the requirementsof lending.

Which leads me to theother article, “People hatebankers because people areignorant,” by LeonidBershidsky for Bloomberg. Itstems from the findings ofan article recently publishedin the Journal of EconomicLiterature. In 2008, two pro-fessors (Annamaria Lusardi,George Washington Univer-sity, and Olivia Mitchell, theWharton School) surveyedpeople in several countries,including the U.S., Germany,Russia and Japan, on threebasic financial questions.

Their conclusion: Thereis widespread “financial illit-eracy.” We don’t know thebasics of how interest ac-crues or how inflation

works, or what stocks andbonds are.

So, if that’s really the case,no wonder getting loans canbe difficult. But what wor-ries me more is that as a so-ciety, we seem to lack under-standing of basic economicsand how business operates.

I don’t advocate that alluniversity students major inbusiness, but goodness,don’t we all need some basiceconomics knowledge toprotect ourselves in regularfinancial dealings, includinggetting a loan?

[email protected]

We know way too little about banking and economicsB O I S E S TAT E O N B U S I N E S S

NANCY NAPIERExecutive director of BoiseState’s Centre for Creativityand Innovation.

8 READ MORE NANCYNAPIER COLUMNS

IdahoStatesman.com

Page 32: 0820 Business Insider 48p

I n the aftermath of theTarget financial breach,it seems as if a new in-

stance of credit card fraudhas popped up in the newsevery week. In the past yearalone, we’ve seen majorbreaches at Michaels, SallyBeauty Supply, Experian,eBay, P.F. Chang’s, Goodwilland numerous other majorbusinesses.

It’s no secret that creditcard fraud is a major prob-lem. The major card compa-nies are attempting to pre-vent future fraud with adrastic change to how ourcards work by next year.

The credit cards current-ly in our pockets are techno-logically behind the curvecompared with the plasticfound in Europe. American

cards typically store all theirdata on the embedded mag-netic stripe. An enterprisingfraudster merely needs tocopy this unencrypted data— usually through the use ofa skimmer — and rewrite itto another card with a mag-

netic stripe, essentiallycloning the original card.

European cards, on theother hand, follow the EMV(Europay, Mastercard, Visa)standard, which contains anintegrated circuit of thesame type found in cell-phone SIM cards. In theory,EMV cards offer a safer al-ternative to magneticstripes. The data containedwithin is encrypted, and afour- to six-digit PIN is re-quired at the time of a trans-action. While this technolo-gy is not foolproof, it is atleast somewhat more securethan the magnetic stripe.

Today, if a person’s creditcard is harvested by a skim-mer and then used for fraud-ulent purchases, the finan-cial liability falls upon the

credit card company. Thatis about to change. Accord-ing to Dawn Justice, presi-dent and CEO of the IdahoBankers Association, whilethis switch to EMV cards isnot mandatory, it will be-come a de facto standard by2015 because of the way thecredit card companies willtreat future liabilities associ-ated with fraud. New cardswill be issued with both anEMV chip and a magneticstripe for use in older hard-ware, thus allowing retailersto use their old point-of-saleterminals without any sortof upgrade. However, if acustomer’s credit card datais compromised, the liabilitywill now fall upon the retail-er and not the credit cardcompany.

Technically, retailers arenot being forced to upgradetheir hardware to acceptEMV cards. However, thisnew shift in liability for theuse of magnetic stripeequipment will all but forcetheir hand.

The real question is this:Are these cards as foolproofas the credit card companieswould like to believe? Un-surprisingly, the answer isno.

From a security perspec-tive, they are a better alter-native than having only amagnetic stripe present, butthere are still a number ofvulnerabilities that con-sumers need to be aware of.

First, as mentioned above,new cards will still be issuedwith a magnetic stripe,which means cards will stillbe vulnerable. Once theEMV hardware has beenuniversally adopted, thiswill not be as much of aproblem. If a person clonesthe magnetic stripe but hasnowhere to use it, it will dothe cloner little good.

EMV point-of-sale termi-nals will not require you tohand a card to a clerk. But if

someone replaced a point-of-sale terminal with a com-promised unit that alsoskimmed the magneticstripe — a common tactic inthe world of credit cardfraud — the card could stillbe cloned.

Furthermore, the EMVchip will not protect thecard user from fraud incard-not-present transac-tions like online shopping.Unless we reach the pointwhere every computer hasan embedded smart-cardreader, users will still haveto enter human-readable da-ta found on the card into awebsite to make a purchase.That data — card numbersand security codes — can beintercepted by a keyloggeror other piece of malwareand used for fraudulent on-line purchases.

Finally, even one of thebiggest fundamentals of theEMV system — the PIN —has proved to be less thansecure in the past. A 2010study by Cambridge Univer-sity researchers revealedthat certain implementa-tions of the EMV chip-and-pin system were vulnerableto what they dubbed a“wedge” attack, which al-

lows an electronic device toessentially “wedge” itselfinto the transaction andsend the “PIN Accepted”command to the terminal,regardless of the PIN en-tered. This would allowstolen EMV cards to beused without knowledge ofthe owner’s actual PIN.Through a wedge attack, apickpocket could use“0000,” “1234” or any othernumerical arrangement andthe system would accept itas a valid PIN.

From the consumer’s per-spective, it is important torecognize what the newcards are, and what they arenot. The illusion of securitycan oftentimes be more dan-gerous than a lack of securi-ty entirely. If consumershave the false idea that theirnew cards are fraudproof,they might engage in onlinetransactions on shady web-sites or otherwise not treattheir cards with as much se-curity as they would for anolder magnetic-stripe card.

The fact is, the EMV up-grade will not prevent creditcard fraud — it will simplychange the way it is con-ducted. In-store carding willlikely see a decline, much asit has in Europe, so crimi-nals will instead focus moreof their efforts online. Forbusiness owners who oper-ate both physical and onlinestorefronts, this new tech-nology will merely repre-sent a shifting in fraud-prevention priorities.

[email protected].

Written in collaboration withinformation security expertDylan Evans, Reveal’s vicepresident of operations.

32BusinessInsider WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 IDAHOSTATESMAN.COM

Safer credit cards are coming, but fraud will endureP RO T E C T YO U R A S S E T S

NEAL B. CUSTERPresident of Reveal DigitalForensics & Security, asubsidiary of Custer AgencyInc., and an adjunctprofessor at Boise StateUniversity.

8 READ MORE NEALCUSTER COLUMNS

IdahoStatesman.comÆ And learn more about theCuster Agency.

NICK ADAMS / The SpectrumForrest Parry holds his creditcard, left, and a prototype ofthe identification card with anembedded magnetic stripethat he invented for the CIA in1958 while working for IBM.The stripes are still used inAmerican credit cards. Thisphoto was taken in 1997 atParry’s home in St. George,Utah. He is now deceased.

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IDAHOSTATESMAN.COM WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 BusinessInsider 33

O ur public sector istasked with address-ing diverse — and

sometimes competing — so-cietal challenges: preparingchildren for the future, keep-ing streets safe, disruptingthe cycle of poverty. Too of-ten, the demands of currentchallenges and the short-term orientation of politicsprevent the public sectorfrom making investmentswith long-term payoffs.

There’s a relatively newfinancial instrument, the so-cial impact bond, that allowsfor innovative approaches toage-old problems. Investorsin SIBs provide the upfrontworking capital that serviceproviders (generally non-

profits) need to deliver pre-ventive programs that meeta social need. The essentialingredient in this financingis a “pay-for-success” con-tract that hinges on the de-livery of proven outcomesthat ultimately lower thecost of later government in-

tervention. Although SIBsare only 5 years old, there isincreasing evidence to sup-port their effectiveness.

What are the key ele-ments of a SIB?

First, the arrangement isbased upon rigorous evi-dence-based research thatclearly demonstrates a socialintervention achieves ameasurable, quantifiable im-pact that leads to cost sav-ings to an agency by de-creasing or eliminating theuse of more costly forms ofintervention. While the actu-al measure of cost savingsmay be derived from smallerpilot programs, the investorsare paying to expand, or“scale up,” the intervention.

Second, investors receivea return on investment onlyif the social programachieves the measurable ob-jectives specified in the con-tract between the govern-ment agency, the organiza-tion providing the interven-tion, and the investors. Inthat sense, the use of theterm “bond” is a misnomer,especially when contrastedwith typical governmentbonds that must be paid offregardless of outcomes.

Finally, the state legisla-ture must authorize themechanism to create the fi-nancing structure.

SIBs will not be an appro-priate financing program forall social interventions —

only for those that meet thedemanding criteria.

Professor Jeffrey Liebmanestablished the Harvard So-cial Impact Bond TechnicalAssistance Lab to provideassistance to states and citiesinterested in pursuing SIBs.The lab is working with gov-ernments in Chicago, Den-ver and several states. Mas-sachusetts and New York areusing SIBs to expand pro-grams to decrease recidi-vism. Utah recently issued aSIB to fund expansion of ear-ly childhood education.

One problem with socialintervention is that it may re-quire significant upfront in-vestment while the benefitsof the intervention come lat-

er — and there may be con-troversy concerningwhether benefits will beachieved. If Idaho or a city inIdaho wants to move for-ward with a specific inter-vention, the goal might be todemonstrate costs savings(benefits) through pilot pro-grams, and then use SIBs toexpand programs to scale.

This mechanism opensthe door to innovative pri-vate or nonprofit sector so-lutions to social problemsthat government may nothave the revenues to supporttoday but that will improvethe efficiency of governmentservices and reduce costsover time.

[email protected]

Social impact bonds can serve the public, investors alikeB O I S E S TAT E O N B U S I N E S S

CHRIS LOUCKSProfessor of economics,College of Business andEconomics at Boise StateUniversity

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Page 34: 0820 Business Insider 48p

34BusinessInsider WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 IDAHOSTATESMAN.COM

BY ZACH [email protected]

© 2014 Idaho StatesmanPitching his Boise-based cloth-

ing brand, Ruthless101, to the cool-kid fashion moguls in Californiahas been a hard sell for Boise resi-dent Louis Edward. But the rightpeople in the right places are start-ing to notice, he says.

So far, Edward’s men’s andwomen’s T-shirts and tank tops areavailable only at Ruthless101.com,where men’s T-shirts sell for be-tween $19.95 and $24.95 He hopestalks with several online and brick-

and-mortar retailers lead to a dealin the coming year.

Q: How would you describe yourstyle?

A:Ruthless101 is street apparelwith a little bit of an attitude. Takethe new V-neck with a skull. Youcan still use it in casual dress butbe a little rebellious.

Q: You market the fact that youhave different logos for men’s andwomen’s clothes. Why?

A: I listened to women say, ‘Ihate buying DC or Tapout because

it’s a guy’s logo on a girl’s shirt.’ Ifyou look at mine, women havetheir own logo, their own identity.That way, women can feel femi-nine but still feel a little rebel-lious.

Q: How many employees do youhave?

A: It’s just me in Boise. I’m aone-man operation right now. I’mvery, very new. I have to think onestep ahead. All my stuff is alreadybagged and ready. I pass the de-signs on to a graphic designer. Headjusts a few things and puts it on

Boise fashion startup gets RuthlessN E W B U S I N E S S

CONTINUED ON PAGE <NONE>

LocaldesignerLouisEdwardhopes Idaho-bredT-shirtscatchoninCalifornia.

Provided by Ruthless101.comLouis Edward, founder of Ruthless101, thinks retail deals and a storefront areon the way. So far, he has focused on online sales. “If the website grows, itwon’t be long before retail wants to carry the brand,” Edward says.

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Page 35: 0820 Business Insider 48p

IDAHOSTATESMAN.COM WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 BusinessInsider 35

Provided by Ruthless101.comModels pose to promote Ruthless101. Founder Louis Edward hopes to open a store in Boise in the fall.

a film, then people makethe shirts.

Q: What are your sales?A:They are growing. I

opened in October 2012,and sold 105 shirts thatyear. I sold about 3,000 in2013, and I’ve passed thatalready this year. Wehave 3,000 “likes” onFacebook.

Q: Do you have a dayjob?

A:I am workingDowntown on the week-ends as security managerfor China Blue, Dirty Lit-tle Roddy’s and MainStreet Bistro. Ruthless101supports itself, and hav-ing a job gives me thetime and money to tryout new designs andideas and be way aheadfor the next season.

Q: Your tags say “De-signed in Boise, Idaho.”Why?

A:To give a littlerecognition to where I’mat. I get offers to go toL.A. or to other places.I’m a firm believer that, ifyou are creative, you canbe anywhere. I like ithere. I’m going to stayhere. If I have to travel fortrade shows, no big deal.

Q: You take pride in thefact your shirts aren’t madein China. Where are theymade?

A: The materials aremade in Mexico, and theclothing is assembled inthe U.S. Nothing is madein China. That’s my No. 1priority. If I have to pay2 bucks more for a shirt,fine. The quality is better.You’ll wear it longer.

You’ll advertise for melonger.

Q: What’s next for Ruth-less101?

A: I’ve talked with sev-eral online retailers. Pac-Sun just kicked DC out oftheir stores. They arelooking for new brands,and I’ve got a meeting inAnaheim with them. I’mwaiting for a spot to openup on Broadway (for aBoise store). If it doesn’twork out, I’ll find a newlocation.

A: Does being from Ida-ho make Ruthless101 atougher sell?

Q: Theguys inL.A.usedtosay Iwas from Iowa. It’sbecomea joke,becausetheyknow Ihateit.

Zach Kyle: 377-6464,Twitter: @IDS_zachkyle

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36BusinessInsider WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 IDAHOSTATESMAN.COM

All air filters,all the time

Photos by KATHERINE JONES / [email protected] Phil Dugan, right, and employee Brent Ragsdale build custom-size air filters at Air FilterSuperstore. "We offer special sizes, do them in-house, get them done in a hurry, " says Dugan.And, he says, customers can get them one at a time without having to buy a case.

S M A L L B U S I N E S S

BY AUDREY [email protected]

© 2014 Idaho StatesmanBefore he opened the first

Air Filter Superstore inWest Boise almost a yearago, Phil Dugan worked inthe air-filter distribution in-

dustry, on the corporateside. He was laid off whenhis employer sold the com-pany.

Dugan knew the marketand the goods, so he decidedto go into business for him-self, selling heating and air-

conditioning filters forhomes and businesses, in-cluding custom and hard-to-find sizes.

Dugan used personalfunds to rent a retail space— the former Eddy’s bakeryon Five Mile Road in Boise

PhilDuganfoundanoddniche,andit’sworkingforhim.

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IDAHOSTATESMAN.COM WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 BusinessInsider 37

Store addresses: 2420 12th Ave.,Nampa; 380 N. Five Mile Road,BoiseType of business: LLCHours (both stores): 8 a.m. to6 p.m. Monday through Friday;10 a.m. to 2 p.m. SaturdayPhone: 229-8556Website: airfiltersidaho.comPrices: Range from $4 to $125Projected first-year revenue:$125,000Expect a profit: October

AIR FILTER SUPERSTORE

Dugan and Ragsdale stock shelves.The store provides commercial-gradeair filters for residential and commer-cial uses. “Locally owned and operated.U.S.A.-made products,” Dugan says.

— and tapped his relation-ships with other distributors.The store did well enoughthat Dugan opened a secondstore in Nampa in June.

He also found a slow-burning winner: The busi-ness offers free home deliv-ery in the Treasure Valley.It’s now “building up a net-work of customers” and hasa couple hundred peoplesigned up for regular deliv-eries, Dugan says. While de-livery isn’t a profit maker, heconsiders the cost of deliv-ering filters an investmentin creating a happy group ofregular customers.

Air Filter Superstore hasthree full-time employeesand pays a starting wage of$8 an hour.

As for Dugan’s plans, he’dlike to keep opening newstores and become Idaho’s“largest retail air-filter sup-plier.”

Audrey Dutton: 377-6448,Twitter: @IDS_Audrey

LEADING IDAHO LAW. Moffatt Thomas leads the field in litigation,business, banking, insurance, agriculture and more by bringing together someof the top legal minds across Idaho. Visit www.moffatt.com to learn more.

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Page 38: 0820 Business Insider 48p

It’s been a busy summer for the Boise Airport. On top of overhauling its food, drink, news and gifts vendors for the first time in 10 years, the airport added four newflights. June traffic was strong, as thousands more passengers arrived and departed from Boise compared to last June. Southwest Airlines and Delta Air Lines beganflying to Los Angeles International, Southwest added summer flights to Chicago-Midway and Alaska Airlines began service to Salt Lake City — all by the middle of themonth.

JUNE PASSENGERS POUNDS OF FREIGHT OTHER FLIGHTS IN JUNE

COMING GOING COMING GOING

2013

TOTAL

Military

Airtaxi

2,817

2,992

+15%

+9%

+14%

-9%

+6%

2013 2014 2013 2014

119,359121,581 123,964126,080 5 million

4 million

3 million

2 million

1 million

02013 2014 2013 2014

3,980,8293,657,337

2,928,9773,302,826

1,198

1,090

9,948

10,892

1,003

1,143

2014

150,000

125,000

100,000

75,000

50,000

25,000

0

Generalaviation

Nonlocalaircraft

SUMMER TRAVEL HITS A STEADY CLIMBB Y T H E N U M B E R S

4,930

5,667

+6%-11%

+4% +4%

38BusinessInsider WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 IDAHOSTATESMAN.COM

0 1 2 3 4 5 6 7 8 9 10 11

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PAY ASKINGPRICE? NOPE

Home sales continued to climb in the Treasure Valley in July asshoppers took advantage of rising inventories created by increasedbuilding and by more homeowners placing homes on the market afterwaiting for values to rise. But the July market report released by the In-termountain Multiple Listings Service suggests that growth in medianhome prices is slowing. In some parts of the market, prices are level orfalling. New homes are taking slightly longer to sell.

Mark Paljetak, an agent for Hughes Real Estate Group, says buyersare less willing to pay asking prices than they were a year ago. “Sellersare still optimistic, but the market is not reflecting that optimism, be-cause buyers are well-informed with data and good agents,” Paljetaksays. “Often, buyers’ offers are getting turned away by sellers.”

PRICES, SALES EASE IN ADA BUT CLIMB IN CANYONSALES VOLUME JULY 2013 JULY 2014 CHANGE

ADA 899 832 -7.5%

CANYON 347 375 +8.8%

MEDIAN PRICES JUNE JULY CHANGE NEW HOMES USED HOMES

ADA $218,600 213,800 -2.2% $311,540 $195,000

CANYON $130,250 $135,000 +3.6% $192,879 $129,925

84

84

COMPARING THE COUNTIESADA CANYON ADA CANYON

+3% +8% 26.4% 29.4%YEAR-OVER-YEAR CHANGE IN MEDIAN PRICES

IN JULYPERCENT OF MARKET MADE UP OF

NEW-HOME LISTINGS

+5.4% +21% 47 58CHANGE IN NUMBER OF SALES FROM

JUNE TO JULYAVERAGE DAYS ON MARKET FOR HOME SALES

IN JULY

+22.7% +16.4% 3 6YEAR-OVER-YEAR CHANGE IN ACTIVE LISTINGS,

TO 4,435 IN JULY 2014ADDITIONAL DAYS NEW HOMES WERE ON

MARKET IN JULY COMPARED WITH JULY 2013

BOISEBENCH$175,18353 SOLD

STAR$235,81740 SOLD

EAGLE$338,32576 SOLD

SOUTHEAST BOISE$234,00062 SOLD

SOUTH BOISE$193,70026 SOLD

NORTH BOISE$298,00050 SOLD

GARDEN CITY$97,0007 SOLD

NORTH-WESTBOISE

$210,00065 SOLD

WEST BOISE$164,80039 SOLD

NORTHEASTMERIDIAN$225,00071 SOLD

SOUTHEASTMERIDIAN$266,93538 SOLD

KUNA$161,50045 SOLD

MERIDIAN/SW BOISE$416,25065 SOLD

GARDENCITY/WESTBOISE$174,00051 SOLD

NORTHWESTMERIDIAN$217,00071 SOLD

MIDDLETON$219,41233 SOLD

PARMA$122,0007 SOLD

WILDER$118,7007 SOLD

GREENLEAF$124,5002 SOLD

SOUTHWESTCALDWELL

$123,90065 SOLD

NORTHWESTNAMPA$115,95060 SOLD

RURALCANYONCOUNTY$146,7009 SOLD

NORTHEASTNAMPA$137,45060 SOLD

SOUTHNAMPA$139,44598 SOLD

MELBA$190,000

5 SOLD

NORTHWEST CALDWELL$129,49226 SOLD

JULY MEDIAN PRICES

EAST BOISE$370,96830 SOLD

SOUTHWESTMERIDIAN$416,2506 SOLD

IDAHOSTATESMAN.COM WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 BusinessInsider 39

B Y T H E N U M B E R S

Page 40: 0820 Business Insider 48p

40BusinessInsider WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 IDAHOSTATESMAN.COM

BY ZACH [email protected]

© 2014 Idaho StatesmanThere aren’t too many

taxis working the streets forthe city of Boise’s liking.There are too many taxicompanies.

City officials hope tochange that with help fromhigher fees for licensing caboperations.

Of the 86 cab companies

licensed with Boise, 62 areone-car operations, saysJamie Heinzerling, deputycity clerk. Some ownerscontrol five or 10 single-carcompanies. Heinzerling saysthat leads to too many cabnames with too many cabcolors for customers to keeptrack of if they want to filecomplaints about over-charging or refusing to ac-cept credit cards, which the

city requires.Moreover, if the city sus-

pends one cab car after acomplaint, it doesn’t haveauthority to suspend therest of the cars in the own-er’s fleet operating underdifferent business names.

“If we’re looking for com-pliance, a suspension hasmore impact if it takes fivecabs off of the road insteadof just one and the rest of

Thecitywantsownerstoconsolidate theirsmall,separatecabbusinesses forcustomers’sake.

Boise cab operatorsto pay higher fees

JOE JASZEWSKI / [email protected] operator Ken Wright picks up a customer at the Boise Airport in 2012. The Boise City Coun-cil passed an ordinance that year requiring cab drivers to speak English and to take credit anddebit cards. The council also prohibited smoking in cabs and banned cars more than 7 years old.

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IDAHOSTATESMAN.COM WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 BusinessInsider 41

fleet is able to conduct busi-ness,” she says.

The City Council passedan ordinance in 2012 requir-ing taxi company owners tobring in new cabs with thesame colors and name ascabs in an existing company.However, single-cab compa-nies held by the same ownerthat were already licensedwere not required to consol-idate under a single license.

If theproposalspass,cabcompanieswouldalsopaya$150 fee fornewvehicles,a$36 fee foreachvehicleal-ready licensedandan$84an-nual inspection fee.Eachfeewouldbeanincreaseofbe-tween3.5percentand4.4percent fromcurrent fees.

The $150 annual licensingfee would be waived follow-ing years in which a compa-ny received no violations.

Cabs also pay $39 for me-

ter seals.The fee money pays ad-

ministrative costs of inspec-tions and license renewals.

The largest cab companyin town, Boise City Taxi, op-erates white and silversedans and vans markedwith a uniform logo. Gener-al Manager Scott McCurdysays the $150 fee per compa-ny is reasonable. McCurdysays he’s had his disagree-ments with the city, but heagrees that the droves of sin-gle-cab companies posesafety and quality problems.

“‘Ludicrous, asinine andinsanity’ would be a few de-scriptive words you mightchoose to use” to describethe Boise taxi market, Mc-Curdy says.

Plainclothes city inspec-tors also take cab trips tocheck for compliance.

Last year, 66 percent of

cabs committed at least oneviolation during undercoverinspections, Heinzerlingsays. The most common in-fractions were overcharg-ing, refusing to accept creditcard payments and takingindirect routes, which runup the meter.

Once, a driver told to takea passenger from the BoiseAirport to a Downtown ho-tel looped all the wayaround on the Connector,turning a $12 fare into a $35one, Heinzerling says. Thelesson? When a cab driverasks if you are visiting thearea, always say no. Espe-cially if you are catching acab at an airport.

Passengers also have re-ported recurring charges ontheir credit cards, Heinzer-ling says.

Zach Kyle: 377-6464,Twitter: @_zachkyle

Page 42: 0820 Business Insider 48p

42BusinessInsider WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 IDAHOSTATESMAN.COM

[email protected]

©2014 Idaho Statesman

OfficeAtlanta Gold Corp. leased

2,600 square feet of officespace at 2417 Bank Drive, Suite101, in Boise. DJ Thompson andBryan Oliver of Cushman &Wakefield|Commerce handledthe transaction.

US Shingle LLC leased 495square feet of office space at100 W. Overland Road, Suite202, in Meridian. DJ Thomp-son and Shelley Wallace ofCushman & Wakefield|Com-merce handled the transaction.

Rentitez.com LLC leased 286square feet of office space at1655 Fairview Ave., Suite

209A, in Boise. DJ Thompsonand Shelley Wallace of Cush-man & Wakefield|Commercehandled the transaction.

Sean Atchley leased 162 squarefeet of office space at 1655Fairview Ave., Suite 105, inBoise. DJ Thompson and Shel-ley Wallace of Cushman &Wakefield|Commerce handledthe transaction.

Northwest Engineering Serv-ice Inc. leased 1,590 squarefeet of office/warehouse spaceat 9453 W. Emerald St., Suite104, in Boise. Bryan Oliver andDJ Thompson of Cushman &Wakefield|Commerce repre-sented the landlord. Derek Pol-lard of Mark Bottles represent-ed the tenant.

Webster Fire Protection LLCleased 783 square feet of office

space at 208 S. Academy in Ea-gle. Webster Fire Protection LLCprovides installation of fire alarmsystems. Al Marino and ChrisPearson of Thornton OliverKeller handled the transaction.

Calico Pediatric Therapy Cen-ter leased 6,000 square feet ofoffice space at 2125 W. Over-land Road in Boise. Calico Pedi-atric Therapy Center providesspeech therapy and education.Chris Pearson and Mike Greeneof Thornton Oliver Keller repre-sented the landlord. Devin Og-den of Colliers Internationalrepresented the tenant.

Sage International School ofBoise leased administrative of-fice space at 1509 Tyrell Lane inBoise. John Stevens of Thorn-ton Oliver Keller representedthe tenant. Debbie Martin ofDK Commercial representedthe landlord.

Healthy By Nature leased office

space in Great Sky Office Parkat 225 S. Wooddale Ave. in Ea-gle. Healthy By Nature providesmedical care. Chris Pearsonand Patrick Shalz of ThorntonOliver Keller represented thelandlord. Kent Persons of Cold-well Banker Tomlinson Grouprepresented the tenant.

PrimeLending leased officespace in Sonoma Square at1940 S. Bonito Way in Meridi-an. Patrick Shalz of ThorntonOliver Keller represented thelandlord. Jamie Anderson ofColliers International repre-sented the tenant.

Boise Acupuncture Coopera-tive LLC leased 1,820 squarefeet of office space located at4218 W. Emerald, Suite B, inBoise. DJ Thompson of Cush-man & Wakefield|Commercerepresented the tenant. ChaseErkins of Lee & Associates rep-resented the landlord.

Idaho Head Start Assn. leased295 square feet of office spaceat 223 N. 6th St., Suite 435, atthe Eagles Center in Boise.Bryan Oliver of Cushman &Wakefield|Commerce repre-sented the landlord. Mike Bide-ganeta of Prudential Idaho rep-resented the tenant.

Proskriptive LLC leased 1,455square feet of office space at5321 W. Emerald St., Suite B, inBoise. Shelley Wallace of Cush-man & Wakefield|Commercehandled the transaction.

Pam Harris LPC, Psychothera-pist, leased 257 square feet of

office space at 223 N. 6th St.,Suite 235, at the Eagles Centerin Boise. Bryan Oliver of Cush-man & Wakefield|Commercehandled the transaction.

Century21 Magellan leased4,200 square feet of officespace at 1919 W. State fromRusty Lucas. Wes Flacker ofCentury 21 Magellan handledthe transaction.

Murray Smith and AssociatesInc. leased 7,168 square feet ofoffice space in Logger CreekPlaza, located at 345 BobwhiteCourt in Boise. Greg Gaddisand Karena Gilbert of ThorntonOliver Keller represented thelandlord. Karen Warner of Ten-ant Realty Advisors represent-ed the tenant.

RetailGlacier Bank, a Montana

WHO’SMOVINGEmail Peggy Calhoun [email protected]. All submissionsbecome property of theStatesman.

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IDAHOSTATESMAN.COM WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 BusinessInsider 43

corporation dba MountainWest Bank, purchased 5,558square feet of retail space at2970 E. St. Luke’s Drive inMeridian. Chuck Winder andDave Winder of Cushman &Wakefield|Commerce repre-sented the seller. Jeffrey Halland Chad Hamilton of Cush-man & Wakefield|Commercerepresented the buyer.

Genisi Fitness leased 5,040square feet of retail space at419 Caldwell Blvd. in Nampa.Bob Mitchell of Thornton Oliv-er Keller represented the land-lord. Sam Martin of ThorntonOliver Keller represented thelandlord.

Be.Barre LLC leased 1,680square feet of space in FlexWork Space at 6053 W. Cor-poral Lane in Boise. Be.Barreprovides dance fitness classes.Chris Pearson and MikeGreene of Thornton Oliver

Keller represented the landlord.Charli Fairman of CommerceReal Estate Solutions repre-sented the tenant.

Beauty Lux LLC leased 1,567square feet of retail space inWendy’s Eagle Road RetailPlaza. Bob Mitchell of ThorntonOliver Keller handled the trans-action. Beauty Lux is a full-service esthetician and bodywaxing salon.

Continental Loans leased 1,500square feet of retail space inOrchard Pointe at 345-365Caldwell Blvd. in Nampa. BenZamzow and Mark Schlag ofThornton Oliver Keller repre-sented the landlord.

Sola Salon Studios leased 6,716square feet of retail space inthe recently renovatedOwyhee mixed-use project inDowntown Boise. Ben Zamzowof Thornton Oliver Keller andTim Thornton of Intermountain

Commercial Real Estate repre-sented the landlord. BrookBlakeslee of Colliers Interna-tional represented the tenant.

IndustrialIdaho Moving, Relocation &

Storage LLC leased 21,800square feet of industrial spacein Kendall Center at 5329Kendall St. in Boise. Chris Pear-son of Thornton Oliver Kellerhandled the transaction.

Engineered Structures Inc.leased 4,850 square feet of in-dustrial space in the South ColeIndustrial Center at 2772 S.Cole Road in Boise. ESI pro-vides general contracting serv-ices. Chris Pearson and PeterOliver of Thornton Oliver Kellerrepresented the landlord. Jen-nifer McEntee of CommerceReal Estate Solutions repre-sented the tenant.

Salle of Boise Inc. leased 2,686square feet of industrial spacein Flex Work Space at 6149 W.Corporal Lane in Boise. Salle ofBoise will operate a fencingschool. Mike Greene and ChrisPearson of Thornton OliverKeller handled the transaction.

Lansing Building Products Inc.,a Virginia corporation, leased a21,250-square-foot industrialbuilding from Van Auker Prop-erties, at 719 N. Principal Place,Suite 100 in Meridian. Ron VanAuker Jr. represented the land-lord. Gary Buentgen with Inter-mountain Commercial Real Es-tate represented the tenant.

Idaho Patio Inc. leased 4,000square feet of industrial spaceat 11400 W. Executive Drive inBoise. Chris Pearson and GavinPhillips of Thornton OliverKeller handled the transaction.

Red Valley Mandolins leased960 square feet of industrial

space at 200-210 E. 37th St inBoise. Gavin Phillips of Thorn-ton Oliver Keller handled thetransaction.

Robert Grime dba Upholsteryby Koop leased 2,880 squarefeet of industrial space at 1750-1790 E. State St. in Eagle. ChrisPearson and Gavin Phillips ofThornton Oliver Keller handledthe transaction.

LandCaldwell Commons LLC pur-

chased 7.23 acres of land at5023 Cleveland Blvd. in Cald-well. Andrea Nilson, JeffreyHall and Chad Hamilton ofCushman & Wakefield|Com-merce represented the buyer.Scott Hurt of CSH Commercialrepresented the seller.

Salvi Properties LP purchased13.139 acres of industrial zoned

land at 8300 W. Victory inBoise. Chris Pearson of Thorn-ton Oliver Keller represented thebuyer. Ron Ramza of Lee & As-sociates represented the seller.

Morningstar Dental purchaseda 0.61-acre lot in RockbridgeCrossings at 88 N. SenecaSprings Way in Star. ChrisPearson of Thornton OliverKeller represented the seller.Ron Rausch of Realty OneHomes represented the buyer.

OtherThe Tablerock Apartment

Complex, at 106 E. Boise Ave. inBoise, has recently sold. Theseller was TBLROK PropertiesLLC and the buyer was the Bol-ster Family Trust. Doug Bolenand Mike Swope, Swope Invest-ment Properties, handled thetransaction.

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Page 44: 0820 Business Insider 48p

44BusinessInsider WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 IDAHOSTATESMAN.COM

THURSDAY, AUG. 21LinkedInStrategies:ManagingYourBrand: 11 a.m. to 1 p.m. at theZions Bank Business ResourceCenter, 800 W. Main St., 6th floor,Boise. Attendees learn how tobuild and manage their personaland business brand by connectingon LinkedIn. Free, but registrationis required by [email protected] calling 501-7450.

TUESDAY, AUG. 26Gov. Butch Otter’s Address tothe Business Community: Noonto 1:30 p.m. at Boise Centre, 850W. Front St. $35 for Boise MetroChamber members, $45 non-members, through Aug. 22. Be-ginning Aug. 23, $45 and $55.Contact Nick Souba [email protected] or472-5237.Doing Business with the Gov-

ernment workshop: 9 to 11 a.m.at the SBA Boise District Office,380 E. ParkCenter Blvd., Suite330. Learn about the Small Busi-ness Administration’s govern-ment contracting certifications,as well as the resources avail-able through the Idaho Procure-ment Technical AssistanceCenter to help small businessesinterested in selling togovernment agencies. Free. ToRSVP, call 334-9004, Ext. 336,or go to sba.gov/BDO-Work-shops.Water Policy Panel: 9 a.m. atBoise Centre, 850 W. Front St.Doors open at 8 a.m. for buffetbreakfast. Discuss the policy andpolitics of water from a nationaland global perspective. Hostedby Gov. Dirk Kempthorne andmoderated by Idaho Statesmanjournalist Rocky Barker. Register

at uidaho.edu/law/newsandevents/upcoming-events/snake-river-basin-adjudication.Smart StartUp Part II: 4 to 6p.m. at the Zions Bank BusinessResource Center, 800 W. MainSt., 6th floor, Boise. Second of two

parts: Attendees receive hands-on assistance to design and im-plement their business model be-fore seeking outside funding.Free, but registration is requiredby [email protected] calling 501-7450.

WEDNESDAY, AUG. 27InsideSecretstoFundingYourBusiness:4 to 6 p.m. at theZions Bank Business ResourceCenter, 800 W. Main St., 6thfloor, Boise. Attendees learn howto get financing to launch or ex-pand their business. Free, butregistration is required byemailing [email protected] or calling 501-7450.

FRIDAY, AUG. 29TechBoise: 8:30 to 10 a.m.last Friday of each month atCole Marr Coffeehouse, 404S. 8th St., Boise. Business

owners and entrepreneurs devel-oping innovative products dis-cuss issues.

THURSDAY, SEPT. 11Fisher’s Tech Sessions — Sim-plifying IT Security and Compli-ance: 11:30 a.m. to 1:30 p.m. atFisher’s Technology, 575 E. 42ndSt., Boise. Presented by Terry Gro-gan, president of Teichos Con-sulting. Lunch provided for regis-

tered attendees. Free. Call 375-4410 or go tofisherstech.com/techsessions.

FRIDAY-SATURDAY,SEPT. 12-13

JOLT Boise: 8:30 a.m. at TheEgyptian Theatre, 700 W. MainSt., Boise. Two-day summit thatserves up the knowledge youneed to reboot your currentbusiness or start a brand-new one. Learn how to get no-ticed on the Internet, make animpact on your customers andcommunity and create a culturethat ensures the future of yourbusiness. $297 or $397 for VIP.Call 321-4011 or go tojoltsummit.com.

Compiled by Michelle Jenkins. Tosubmit a calendar listing, go toEvents.IdahoStatesman.com andclick on “Add an event.” Itemsmust be received at least 10 daysbefore publication. All submis-sions become the property of theStatesman.

DATEBOOKYO U R B U S I N E S S C O M M U N I T Y

JOE JASZEWSKI / [email protected]. Butch Otter will make his annual speech to the BoiseMetro Chamber of Commerce on Tuesday, Aug. 26.

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IDAHOSTATESMAN.COM WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 BusinessInsider 45

E xperts in educationagree that the earliera child is ready to

learn, the richer her class-room experience will be.

That understanding is atthe heart of a new drive bymembers of the Idaho Tech-nology Council and otherIdaho leaders to encourageIdaho’s authorities in K-12education to adopt a recom-mendation to incorporatecomputer science into ourstate’s elementary schools.

Members of this workinggroup just presented theirrecommendation to a state-wide meeting of school dis-trict superintendents. Thefeedback was positive. Sev-eral districts, small andlarge, expressed interest in

creating a CS pilot program.ITC’s goal is to integrate

computer science into allgrades, in all districts, with-in three to five years.

Some of the world’s fore-most thinkers have alreadyconcluded that the earlierU.S. kids get computer sci-ence education, the better.Computer science helps stu-dents develop critical-think-

ing and problem-solvingskills. Listen to these thoughtleaders on the subject:

“Learning to write pro-grams stretches your mind,and helps you think better,creates a way of thinkingabout things that I think ishelpful in all domains,” saidMicrosoft founder Bill Gates.

Physicist Stephen Hawk-ing says, “Whether you wantto uncover the secrets of theuniverse, or you just want topursue a career in the 21stcentury, basic computerprogramming is an essentialskill to learn.”

This year, Idaho becameone of 20 states in whichcomputer science coursesare counted as math and sci-ence credits in terms of a

student’s qualification forhigh school graduation.

ITC leadership teammembers are serving as ad-vocates for this effort. So areBlaine Bergeson and CathyAmmirati of Micron Tech-nology, Scott Schimanski ofHealthwise, Jim Gasawayand Eileen Barber of Key-netics and Jan Miceli of Sen-sus. And so are members ofIdaho university teams,members of Idaho Businessfor Education and many Ida-ho public school teachers.

Key milestones remain:Æ Systems for teacher

certifications, or “endorse-ments,” to teach computerscience in K-12 classrooms.

Æ Curriculum develop-ment.

Æ Professional develop-ment for K-12 staff.

Æ Development and test-ing of a pilot program in se-lect school districts.

Æ Implementation of acurriculum district by dis-trict.

One of the Idaho Tech-nology Council’s core objec-tives is to foster the condi-tions necessary to createand retain a talented work-force. One of the best waysto achieve this is through in-vesting in Idaho’s youth andthe tools provided to them.

The ITC Software Al-liance Education Commit-tee has had some significantwins over the past year. Themain focus in the K-12 spaceis to introduce curriculum

through a partnership withCode.Org.

Work is underway to fur-ther understand the criticalneeds of K-12 classroomteachers and other educa-tional specialists, and thento marshal the resourcesnecessary to create a newbest practice in Idaho edu-cation. The partnership oftechnology experts of Idahowith educational profes-sionals is helping establish-ing new public policies thatadvance Idaho’s [email protected];

422-9100, Ext. 199

Idaho tech leaders want computer science taught in K-12I DA H O T E C H N O L O G Y

JAY LARSENPresident and founder of theIdaho Technology Council

8 READ MORE IDAHOTECHNOLOGY

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Page 46: 0820 Business Insider 48p

46BusinessInsider WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 IDAHOSTATESMAN.COM

T he Boise Angel Al-liance (www.boiseangelalliance.com)

was formed under the lead-ership of Mary Andrews,who at the time was work-

ing with theIdaho Depart-ment of Com-merce afterholding posi-tions in privateequity and ven-ture capital.

Mary had avision that local peoplecould come together to pro-vide capital to local entre-preneurs. She is now the di-rector of economic develop-ment for Boise State and wasjust re-elected president of

the Boise Angel Alliance af-ter an eight-year hiatus.

Today, more than 100 indi-viduals belong to the al-liance. Nineteen local com-panies have received morethan $2 million in equitycapital, and those companiesemploy more than 400 peo-

ple in the Treasure Valley.Angels invest first of all to

help the local economy, butreturns are important. We ul-timately have to sell our in-vestments to know our re-turns. We continue to holdpositions in 17 of the 19 com-panies. One was sold for asubstantial profit. One wentbankrupt, and we lost our en-tire investment. It will be an-other five years or so beforewe can really begin to assessour investment returns.

We know this: Entrepre-neurs continue to need capi-tal. Members of the alliancejust finished raising capitalfor our third angel fund.Known as the Capitol CityAngel Fund, it now has ap-

proximately $1 million offresh capital available to in-vest in local startups.

Our process is thoroughand takes time. We are ap-propriate for only a smallportion of startups in theTreasure Valley. Most suc-cessful applicants will workwith one of the many serv-ice providers in the Valley toprepare their applicationsand their pitches. A list oftrained resource providersis on our website under Re-sources. We strongly recom-mend that entrepreneursseeking capital from us con-sult with one or more ofthese providers.

In addition to makingcapital available to the en-

trepreneurial community,the alliance works to enablelocal individuals who havethe financial capacity to in-vest to do so using bestpractices. We generallymeet monthly to listen to in-vestment pitches. We havethree standing committeesthat do initial deal screen-ing, consider follow-on in-vestments in companieswhere we have alreadymade an investment, and re-view deals proposed by oth-er angel groups in theNorthwest. When we areconsidering an investment,we form a due-diligenceteam to look into the entre-preneur and the company,and to report back to the en-

tire group.The alliance invites peo-

ple interested in learningangel-investment practicesto apply to join us. Themembership fee is $500 peryear. Members are invited toattend all general and com-mittee meetings, to makeside investments and to par-ticipate in our educationprograms. Information onmembership is availablefrom the website under In-vestors.

[email protected],kevinlearned.blogspot.com,

426-5540

At 10, Boise Angel Alliance forms its third angel fundA N G E L I N V E S T I N G

KEVIN LEARNEDDirector of the VentureCollege at Boise State andan experienced angelinvestor.

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IdahoStatesman.com

MaryAndrews

Stacey Harris(208) 914-1981

,+*- .%'&$ " +*) .($#

Multi-Tenant Building in Historic District Idaho City$149,900 * 9DBB;G9?7A HJ?I;H 7C: + G;H?:;CI?7A HJ?I;H ?CI>?H **-' HF <I 8J?A:?C= L?I> ((- <I D< 1LM )( <GDCI7=;% 3DIHD< EDI;CI?7A ID 9JHIDB?N; I>?H EGDE;GIM 7C: =DD: DEEDGIJC?IM<DG DLC;G DE;G7IDG 7C:&DG D99JE7CI%641 Acres of Prime Development Ground w/ 360Sewer Permits $4.95M /;7JI?<JA K?;LH 7C: C7IJG7AL;IA7C:H. NDC;: 46 8;IL;;C 0DCC;AAM 7C: 57B7G79@$ 20%2C9AJ:;H *,' H;L;G E;GB?IH I>7I 97C 8; JH;: DC I>?HEGDE;GIM "DG JH; 7I 57B7G79@#% )' 79G; E7G9;A :?K?H?DCL?I>DJI HJ8:?K?H?DC 7EEGDK7A. JE ID ) 79G;H L?I> 7EEGDK7A%

PROPERTIES FOR SALE

(208) HOP-KINS / (208) 467-5467

Amount NetYield LTV Security Location

$66,855 8% 82% 2 bd, 1 ba Mobile Home on .43 Acres Florence, OR

$168,800 10.25% 75%Horse training facility on approximately 2.5acres w/ 40x20 ft heated shop, 2 barns, 5 grainbins, and 72x160 ft indoor riding arena

AmericanFalls, ID

$422,650 9.5% 69% 9157 sf Commercial Building off Fairview Ave.plus a river front mountain lot in Featherville Boise, ID

LOAN INVESTMENTS FOR SALE

#/1 $ %/-0,'3' ,*23 /( ,/$.2 $.& 1'$, '23$3' (/1 2$,' 4*2*3 555")/0+*.2(*.$.%*$,"%/-

Randy Hopkins(208) 250-5534

CLOSE WITHCONFIDENCE

There is a Difference www.TitleOneCorp.com1205810-01

There is a Difference www.TitleOneCorp.comThere is a Difference wwwThere is a Difference www.TitleOneCorp.com.TitleOneCorp.com1205810-01

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IDAHOSTATESMAN.COM WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 BusinessInsider 47

S o much emphasis isplaced on marketing,and rightfully so.

However, marketing doesn’tmake the sale. It’s a well-prepared sales professionalwho brings home the order.

Effective sales folks knowtheir products and services,their competition, what setstheir product apart. Theycan express a product’s fea-tures as a customer benefit.They ensure that all the em-ployees of the business are“on board” to satisfy thecustomer.

With the above as basics,you now need to get in posi-tion to sell. That means youneed to target your cus-tomers. It is important thatyou research customers or

clients. What are they pur-chasing today and fromwhom? Who are the deci-sion influencers, and who isthe decision maker?

Getting “in the door,”however, is often the mostdifficult aspect of the selling

proposition. Having a con-tact will help. LinkedIn isbecoming a resource withwhich to make a connection.Short of a connection, makesure you have a two-minuteelevator speech to supportyour entry.

A prime goal of a face-to-face meeting is to establishrapport with the client.Have a lead-in question toinvolve the client. Don’tstart with, “How are you?”State the purpose of yourcall. Ask about needs not be-ing met or special needs theclient has.

Address the needs by de-scribing how you can satisfythem. Objections by theclient will provide clues onhow to sell him. Restate the

objection and answer interms of your product’s fea-tures and benefits.

At this point you mightwant to state a trial close. Ifyou get a “yes,” stop sellingand start writing up the or-der. If you get a “no,” ask,“Why not?” Answer the ob-jection and start again. Ifit’s still a “no,” ask if the ob-jection is the only thingstopping the order. Solvethe objection and ask forthe order.

Always ask for the order.Based on my experience,

here’s some advice from aclient’s perspective:

Æ Listen! Don’t tell mewhat I need. Listen to what Isay I need.

Æ Don’t talk over my ex-

planation. Listen.Æ If I have an established

source, don’t assume I’llmake an immediate change.Follow-up and persistencemay pay off.

Æ Present your proposalto emphasize the benefitsyou offer.

Æ If my competitors are

changing their supplysource, tell me and say why.

Æ Make sure you havethe authority to commit, orbring someone who can.

SCORE has many experi-enced volunteers, includingJeff Weeks. Jeff is a success-ful sales professional and isavailable to mentor busi-ness owners and their em-ployees on effective selling.SCORE provides no-costmentoring on an appoint-ment basis. Call (208) 334-1696 to arrange an appoint-ment with Jeff.

[email protected]

To sell effectively, listen, ask for the order and follow up

C. NORMANBECKERTIdaho district director forSCORE, the Service Corps ofRetired Executives

S M A L L B U S I N E S S

SCORE CAN HELP

SCOREoffersno-costcounselingforpeoplecon-sideringstartingabusi-nessorseekingmentoringforanexistingone.ReachTeresaRodrickat334-1696,or [email protected].

8 READ MORE SCORECOLUMNS

IdahoStatesman.com

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48BusinessInsider WEDNESDAY, AUGUST 20 - TUESDAY, SEPTEMBER 16, 2014 IDAHOSTATESMAN.COM

Minutes from Anywhere in the Valley!Fairview Auto Row, Idaho Center Auto Mall, Downtown Boise, or Online Anytime.

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