69
Deakin University CRICOS Provider Code: 00113B Work & Mental Health: Applying an Integrated Approach in SMEs Understanding Small Enterprise: Denver, October 2017 Tony LaMontagne Professor of Work, Health & Wellbeing Director, Centre for Population Health Research Deakin University Melbourne AUSTRALIA

WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

  • Upload
    others

  • View
    3

  • Download
    0

Embed Size (px)

Citation preview

Page 1: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

Work & Mental Health: Applying an Integrated Approach in SMEs

Understanding Small Enterprise:Denver, October 2017

Tony LaMontagne Professor of Work, Health & Wellbeing

Director, Centre for Population Health ResearchDeakin University

Melbourne AUSTRALIA

Page 2: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

Work, Health & Wellbeing UnitVision: healthy and sustainable work for all

We seek to:

- advance the scientific and public understanding of work as a social determinant of health, and

- help shape policy & practice to better protect people from the harmful effects of work, while fostering its health-promoting qualities

- Prof Tony LaMontagne (Head) - Dr. Alicia Papas- Dr. Allison Milner (Honorary)- Dr. Amanda Allisey (Honorary)- Dr. Kathryn Page (Honorary)- Dr. Clare Shann (Honorary)- Ms. Julia Malone- Ms. Humaira Maheen- Collaborators- Students

Page 3: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

OTHER COLLABORATORS

Andrew NobletDeakin, School of Business & Law

Nicola Reavley, Tony Jorm & Nataly BovopoulosUniv of Melbourne

Peter SmithUniv Toronto, Institute for Work &Health

Angela Martin, Kristy Sanderson& Fiona CockerUniv of Tasmania

Tessa KeegelLatrobe University

Clare Shannformerly beyondblue: the nationaldepression initiative and Movember

Paul LandsbergisDownstate Medical Centre, New York

Aleck Ostry, Amber Louie &Jean ShovellerUniv British Columbia

Page 4: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

Thetalkintwoparts…

PartISpeakingtoresearchers,policy-makers&practitioners

PartIISpeakinghypotheticallytoaSBowner/manager

Page 5: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

ANINTEGRATEDAPPROACH…• Workplacementalhealthiscomplex…

• ButneedtofocusonactionsemployersandotherscantaketoprotectandpromoteMHintheworkplace…

• Soneedtodistilthecomplexitytoitsessence…

• Intermsthatareaccessibletoemployersandworkers,andareaction-oriented…

Page 6: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

Page 7: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

AN INTEGRATED APPROACH

Workplace mental health intervention, to realise the greatest populationhealth benefits, needs to:

1. Protect mental health- by reducing work–related and other risk factors for mental health

problems in the workplace context (reduce the negative)

2. Promote mental health- by developing the positive aspects of work as well as worker strengths

and positive capacities (promote the positive)

3. Address/respond to mental health issues- in work context, regardless of cause (respond to issues)

Page 8: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

Workplace mental

health & wellbeing

Prevent harm

Promote the

positiveManage illness

Occupational Health/ Medicine,

Occupational Health Psychology, Public

Health

Medicine, Psychiatry, Psychology

Positive Psychology,

Management,Org Development

Page 9: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

Workplace mental

health & wellbeing

Prevent harm

Promote the

positiveManage illness

Occupational Health/ Medicine,

Occupational Health Psychology, Public

Health

Medicine, Psychiatry, Psychology

Positive Psychology,

Management,Org Development

Page 10: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

REDUCE WORK-RELATED RISK FACTORS

- What to do reasonably well-established for job stressors

- Systematic reviews (LaMontagne et al, 2007, Egan et al 2007, Bambra2007 & 2009)

- Combined work & worker-directed

- Stress management & prevention

- Systems approach

- Comprehensive approach

- Participatory approach

Page 11: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

REDUCE WORK-RELATED RISK FACTORS

- How to do this more challenging- Principles common, but solutions unique

- Generic concepts/constructs manifest differently & require

different responses (e.g. job control for sales clerk vs manager)

- Tailoring

- Context-dependence

Page 12: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

JOB STRESS INTERVENTION:PREVALENT PRACTICE

- Persisting view of the problem as individual-based

- Stigma issues for job stress as well as MH problems

- EAP’s most prevalent org response

- Insurance response can conflict with public health response

(Keegel et al 2009; Page et al 2013; LaMontagne et al 2012)

Page 13: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

SUMMARY: PREVENTING HARM• Strong job stressor focus

• Also can protect MH through non-work-related prevention (e.g., physical activity)

• Strong on primary, secondary prevention

• Weaker on tertiary (e.g., early detection, RTW)

• Little on promoting the positive

• Disconnect between evidence-based practice and prevalent practice

Page 14: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

Workplace mental

health & wellbeing

Prevent harm

Promote the

positiveManage illness

Occupational Health/ Medicine,

Occupational Health Psychology, Public

Health

Medicine, Psychiatry, Psychology

Positive Psychology,

Management,Org Development

Page 15: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

PROMOTING THE POSITIVE:DEFINITIONS

• Complete health (WHO 1948), complete mental health (WHO 2004)

– "a state of complete physical, mental, and social well-being and not merely

the absence of disease or infirmity"

• Wellbeing–Meaning/purpose (soc & psychol functioning) & positive feelings & emotions

– Complete mental health = Flourishing/high wellbeing in absence of mental

illness (Keyes, 2005)

Page 16: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

PROMOTING THE POSITIVE:DEFINITIONS

- Overall aim in the workplace is individual and organisational flourishing (Meyers et al, 2013)

- Positive approaches move from avoidance goals(manage, control, reduce)…to approach goals(encourage, develop)

Page 17: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

PROMOTING THE POSITIVE

Strength-based methods

Positive outcomes

• Appreciative inquiry• Future search• Strength-based

development

• Subjective wellbeing• Eustress/challenge• Positive employee

capacities (e.g., engagement, resilience)

• Positive org attributes (e.g., climate, socialcapital)

Page 18: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

POSITIVE APPROACHES: EXAMPLE

Organisational development for promoting positive org capacities- positive manager behaviour (Donaldson-Feilder et al, 2011)

- workplace social capital (Sapp et al, 2010)

- culture of respect (Brun & Cooper, 2009)

Page 19: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

PROMOTING THE POSITIVE- Large meta-analysis of general literature (51 studies):

- sustainable enhancement of well-being and mitigating effect ondepression; greater benefits among depressed (Sin & Lyubomirsky, 2009)

- Review of pos psych intervention in organisations (15 studies): (Meyers et al 2013)

- enhance employee wellbeing- mixed evidence of enhanced performance- some evidence of alleviation of stress, depr, burnout, anxiety

- Empirical study showed positive mental health (WB) mitigated the effect of job stress on psychol distress (Page et al, 2014)

Page 20: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

PROMOTING THE POSITIVE

• Canalsouseworkplacesetting– forthepromotionofnon-work-relatedprotectivefactorsagainstmentalillness(e.g.,physicalactivity)

– forpromotingmentalwellbeingingeneral(e.g.,mindfulnesstraining)

• Morelikelytobetakenupbyemployeesifemployerhasfirstoptimisedpositiveaspectsofwork/jobs

Page 21: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

SUMMARY: PROMOTING THE POSITIVE

- Limitation: mainly individual level emphasis to date

- Moving to team, group, org level…

- May mitigate/moderate the impacts of job stressors on ill-mental health

- Least developed thread of integrated approach

Page 22: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

Workplace mental

health & wellbeing

Prevent harm

Promote the

positiveManage illness

Occupational Health/ Medicine,

Occupational Health Psychology, Public

Health

Medicine, Psychiatry, Psychology

Positive Psychology,

Management,Org Development

Page 23: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

RESPONDING TO MENTAL HEALTH ISSUES IN THE WORKPLACE

- Mental health literacy and anti-stigma main focus of programs entering workplaces over last decade

- MHL: “Knowledge and beliefs about mental disorders which aid their recognition, management or prevention” (Jorm 1997)

- Psychoeducation: awareness, knowledge, recognition, anti-stigma- Skills for early intervention / promoting help seeking (Kitchener & Jorm,2004)

Page 24: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

MENTAL HEALTH LITERACY IN THE WORKPLACE

• Examples:- Mental Health First Aid (international)

- beyondblue: national workplace program (Australia, from 2004)

- R U OK Day (suicide prevention)

• Widespread uptake by employers

Page 25: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

EVIDENCE OF EFFECTIVENESS IN THE WORKPLACE?

• Meta-analysis of 22 workplace mental health interventions(Martin et al, 2009)

- small but positive overall effects of intervention on symptoms ofdepression and anxiety

• Some RCT-based evidence of effectiveness of workplace MHL interventions: improved MHL and

MH (Kitchener & Jorm, 2004; Jorm et al, 2010)

• Systematic review of 16 studies: Workplace anti-stigma interventions can improve ee knowledge & supportive behaviour, impacts on stigma were mixed (Hanisch et al, 2016)

Page 26: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

SUMMARY: MANAGE MENTAL ILLNESS- Illness-based/focused

- Strong on tertiary, weak on primary

- Strong on individual, weak on org/envt

- Little on promoting the positive

- Effectiveness evidence base developing

- Strongly embraced by employers

Page 27: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

INTEGRATEDAPPROACHINFURTHERDETAIL…

• LaMontagneADetal(2014):Workplacementalhealth:Developinganintegratedinterventionapproach.BMCPsychiatry14;131:1-11.

• LaMontagneADetal(inpress):Developinganintegratedapproachtoworkplacementalhealth,Chapter13inTotalWorkerHealth:IntegrativeApproachestoSafety,Health&Wellbeing (Eds:HudsonHLetal),AmericanPsychologicalAssociation.

Page 28: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

ILLUSTRATEDINSME ANDPOLICECONTEXT

• LaMontagneADetal(2014):Anintegratedapproachtoworkplacementalhealth:anAustralianfeasibilitystudy.IntlJMentalHealthPromotion,16(4):205-215

• LaMontagneADetal(2016):AnIntegratedWorkplaceMentalHealthInterventioninaPolicingContext:Protocolforaclusterrandomisedcontroltrial.BMCPsychiatry,16(49)

• PageKMetal(2017):Workplacementalhealth:DevelopmentofanintegratedinterventionstrategyforanAustralianpolicingorganisation,In StressinPolicing (Eds:RonaldBurke),Abingdon,UK:RoutledgePublishingUK,Chapter20,pp:244-357

Page 29: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

PartIISpeakinghypotheticallytoaSB

owner/manager

Page 30: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

CONVERSATIONWITHSBOWNER

• ThesympatheticSBownerasks—whatshouldIdoaboutworkplacementalhealth?

• Youneedtolookatthreethings:

Page 31: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

CONVERSATIONWITHSBOWNER

• But…why,isallthatreallynecessary?• Mentalhealthproblemsarecommon

Page 32: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

Mental Health Problems Common Among Working People

Point prevalence ~20% of working age population affected by a mental health problem (OECD 2012)

Page 33: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

CONVERSATIONWITHSBOWNER

• But…why,isallthatreallynecessary?• Mentalhealthproblemsarecommon• Soyou’relikelytoencounterthisasaboss/manager,ormaybeevenbeaffectedyourself

• Youalsohavelegal(andethical)obligationsifyouareanemployer

– OH&S

– Equalopportunity&humanrights

– Disabilityemployment

Page 34: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

Illnessesassociatedwithjobstressors

Common mental disorders• Depression,

anxiety, burnout, suicidality

Cardiovascular disease• Hypertension,

coronary heart disease

Poor health behaviours

Workplace injury

Page 35: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

JobstressorsinSME(comparedtolargerworkplaces)

• Higherautonomy/jobcontrol,flexibility(positive)• Higherprevalenceoflongworkinghours(espowners),higherworkload(?),lowerjobsecurity(?)• Higherpersonalandfinancialinvestment:over-commitment(-),butalsohigheroptimism,motivation(+)•Work/lifeimbalance(?)• Smallstaffnumbers:challengingtotakesickleave,recleave

Page 36: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

CONVERSATIONWITHSBOWNER

• Butwedon’thavetheresources…• StartsmallwithawarenessraisingtofosteranenvironmentwhereMHcanbediscussed– bymarkingWorldMentalHealthDay,orhavinganRUOKDay

• AreyoupartofaSBnetworkorsomekind,suchasaCoC?– bandtogetherwithotherSB’stoshareprogramorsupportservices,get

economiesofscale

• Informalplans,strategiesokaswellasformal

Page 37: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

CONVERSATIONWITHSBOWNER

• But…theydon’tunderstandtheneedsofSB…• That’schanging—growingrangeofworkplaceMHprograms,materials,andmoreforSBofvariouskinds

• BusinessinMind workplaceMHprogramforSME(openace$$)– featuringbusinessowners’storiesandexpertcommentary–www.businessinmind.edu.au

• HeadsUp,beyondblue’s newSBpages…(openace$$)• Wecanhelpyounavigateinternetresources,helpingyouselectevidence-basedadviceandprograms

Page 38: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

HeadsUpSmallBusinesspages

https://www.headsup.org.au/healthy-workplaces/for-small-businesses

Page 39: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

CONVERSATIONWITHSBOWNER

• AreyoutellingmeI’mnowresponsibleformystaff’smentalhealth!?

– NO

–Butyouareresponsibleforprovidingworkthatispsychologicallysafetotheextentfeasible(espifyouareanemployer)

– Andyoushouldbeabletorecognisesignsofpossiblementalhealthproblems,howtotalkaboutit,andhowtoreferpeopletoappropriatehelpwhenneeded

Page 40: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

CONVERSATIONWITHSBOWNER• Ok,sosupposeIgivethisatry.WheredoIstart?• Small.Pictureplantingalittletreewiththreebranches…andgrowingitovertime.Startwithonethingoneachbranchandaddonasyougo...

Prevent harmRespond to MHP

Promote the positive

Page 41: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

CONVERSATIONWITHASBOWNER

• Firstlookatwhatyou’redoingalreadyonProtectingfromharm• Doyouinformallycheckinwithstaffonaregularbasis?– ‘How’dthatjobgoyesterday?’‘Haveeverythingyouneedforthatclient?’

• Doyouadjustthingsasneeded?Liketakingonextrahelpinpeakperiods?[OH&Stranslation:workloadmanagement]

• Doyoufollowup? [OH&Stranslation:I-A-C,monitoringeffectiveness]

• Managingwellisconsonantwithjobstressprevention

Requirements of the job

Resources required to get the job done

Page 42: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

CONVERSATIONWITHASBOWNER

• Ok—nowlet’sseehowyoumightalreadybePromotingthe+• Doyouknowyourstaff,theirdifferentstrengthsandlimitations?[usuallyyes,avirtueofbeingsmall!]

• Doyouknowwhatyourindividualstafflike abouttheirwork?• Isitpossibletogivethemmoreoftheworktheylike?

Page 43: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

CONVERSATIONWITHASBOWNER

Sally’saskilledaccountsmanager,butshedoesn’tseemengagedlately.Turnsoutshe’dbekeentogetherheadoutofthebooksmoreoftenandhavemorepersonalinteractionwithclients.So…youprogressivelysharemoreclientrelationsresponsibilitieswithSally,shegetsmoreengaged,andyou’refreeduptodosomethingelse…[promotingthepositive—bothemployeeMHandthebusiness]

Page 44: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

CONVERSATIONWITHASBOWNER• NowontoRespondingtoMHissuesastheymanifestatwork• Ifyouhaven’texperiencedasamanageryet,soonerorlater…• DuetostigmaagainstMI,peoplemayexplainMH-relatedsicknessabsenceinotherways

• Howdoyoudealwithstaffsickdaysnow?• Let’sbuildonthat,mentalillnessisn’tthatdifferentfromotherillnessesthatrequirepeopletotaketimeoff

Page 45: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

CONVERSATIONWITHASBOWNER

• Thekeyknowledgeandskillsyouneedhere:–howtorecognisesignsofpossibleMHproblems,haveconversations,offer

support,andpointpeopletofurtherhelpwhenneeded

• Keytoremember:you’redoingwhatyoucantosupportthepersonintheirworkrole,notsolvetheirMHproblem

• ThiscanextendtoreasonableaccommodationsforsomeoneRTWfromamental(orother)illness,disability

• Thisiswhereyou shouldskillupasapriority

Page 46: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

CONVERSATIONWITHASBOWNER

Ok,sowhatnext?• Howabout––ThinkingaboutyourownMHasaSMowner/manager?

–someweb-basedawarenesstrainingforstaff?

–someone-on-oneorgroupdiscussionswithstaffaboutwhat’sgoingwellandwhatcouldbeimproved?

Page 47: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

HeadsUpSmallBusinesspages

https://www.headsup.org.au/healthy-workplaces/for-small-businesses

Page 48: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

Workplace mental

health & wellbeing

Prevent harm

Promote the

positiveManage illness

Page 49: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

CONVERSATIONWITHASBOWNER

• SoIhopethatgivesyouaconcretesense…• Andasensethatyou’reprobablyonthewayalready• Youcouldsimplyseethisasgoodmgmt/businesspractice…• Whatyouandyourstafflearnwillserveyououtsideofworkasmuchasatwork

• So,plantyourtree,tendit,andovertime…

Page 50: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

Page 51: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

FUNDINGACKNOWLEDGEMENTS• AustralianNationalHealth&MedicalResearchCouncil(NHMRC)

• VictorianHealthPromotionFoundation• WorksafeVictoria• InstituteforSafetyCompensation&RecoveryResearch

• beyondblue• Superfriend

Page 52: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

THANK [email protected]

ResearchGate

http://www.deakin.edu.au/cphr/our-research/work-health-and-wellbeing-unit

Page 53: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

Page 54: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

FormsofSME

• Rapidlyevolving(e.g.,‘gig’economy)• Overlapb/wSMEandself-employment• Internationallydefinedbysize(e.g.,eenumbers,revenue)

EntrepreneursSole traders/own account SEContractorsFreelancersFamily businessesPartnerships

Micro (<5 employees)Small (5-20 employees)Medium (21—200 employees)

Page 55: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

ORGANISATIONALLEVELCONSIDERATIONSINSMECONTEXT

• >99%ofbusinessesinUK,Australia,otherOECDcountries• >50%ofworkersemployedinSMEinUS,otherOECDcountries…

• Butonly~5%offercomprehensiveHPprograms(US)• Resourcebaseforstrategydevelopment&programslower

– Human(specialistknowledge)&financial• Morelikelytobemotivatedby‘companysuccess’thanhumanitarianormoralresponsibility(Hughesetal,2011)

• RoI,employerresponsibilitiesmaybemotivators(?)

Page 56: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

REDUCE WORK-RELATED RISK FACTORS- What to do reasonably well-established for job stressors

- Systematic reviews (LaMontagne et al, 2007, Egan et al 2007, Bambra2007 & 2009)

- Combined work & worker-directed

- Stress management & prevention

- Systems approach

- Comprehensive approach

- Participatory approach

Page 57: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

REDUCE WORK-RELATED RISK FACTORS

- How to do this more challenging- Principles common, but solutions unique

- Generic concepts/constructs manifest differently & require

different responses (e.g. job control for sales clerk vs manager)

- Tailoring

- Context-dependence

Page 58: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

JOB STRESS INTERVENTION:PREVALENT PRACTICE

- Persisting view of the problem as individual-based

- Stigma issues for job stress as well as MH problems

- Work stress and MH problems as stereotypically feminine weakness

- EAP’s most prevalent org response

- Insurance response can conflict with public health response

(Keegel et al 2009; Page et al 2013; LaMontagne et al 2012)

Page 59: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

Workplace mental

health & wellbeing

Prevent harm

Promote the

positiveManage illness

Occupational Health/ Medicine,

Occupational Health Psychology, Public

Health

Medicine, Psychiatry, Psychology

Positive Psychology,

Management,Org Development

Page 60: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

WORKPLACE MENTAL HEALTH LITERACY:A DEFINITION OF INTEGRATED APPROACH?

Mental health literacy:- “Knowledge and beliefs about mental disorders which aid their

recognition, management or prevention” (Jorm 1997)

Workplace mental health literacy:- the knowledge, beliefs, and skills that aid in the prevention of mental

illness and the promotion of wellbeing in the workplace, and the recognition, treatment, rehabilitation, and return to work of working people affected by mental illness (LaMontagne et al 2014, 2017)

Page 61: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

INTEGRATED APPROACHES: EXAMPLES• Happening to varying degrees internationally in policy & practice:–beyondblue National Workplace Program (Australia)

–Mind: For Better Mental Health (UK)

–Mental HP in the Workplace (European Agency for S&H@W)

–Guarding Minds at Work (Canada)

–Canadian Standard for Psychological H&S in the Workplace

(Canada)

Page 62: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

CAUTIONARY NOTES

• Over-emphasis on individual (often employer default)• Conflating of mandatory & voluntary employer responsibilities

• First priority to prevent harm

• Confidentiality/privacy issues• Too much focus on softer targets

• For example: communication over job control & security• Those most in need probably least likely to receive?• Exacerbation of inequalities (prevention paradox)

Page 63: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

Integrated Approach: Summing Up

An integrated approach to work & mental health could result in:- Greater reach of job stress and MHL intervention

- Rebalancing of focus on work and worker

- Transferable (work/non-work) MH literacy skills

- Improved mental health & wellbeing

- Preventive synergies?

Page 64: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

RESOURCES• ReducingStressintheWorkplace:anInfographic (launched21June2013bytheVictorianHealthPromotionFoundation,MelbourneVICAUSTRALIA): http://www.vichealth.vic.gov.au/Publications/Video-Gallery/Reducing-Stress-Healthy-Workplaces.aspx

• LaMontagneADandKeegelT(2012):ReducingStressintheWorkplace:AnEvidenceReview,FullReport.Melbourne:VictorianHeathPromotionFoundation(VicHealth),52pages.Openaccessathttp://www.vichealth.vic.gov.au/workplace

• PromotingPositiveMentalHealthintheWorkplace– GuidelinesforOrganisations(2015).http://www.superfriend.com.au/supporters/research/promoting-positive-mental-health-in-the-workplace-guidelines-for-organisations

• WorkplacePreventionofMentalHealthProblems,GuidelinesforOrganisations(2013):https://mhfa.com.au/cms/guidelines#mhfaprevent.

• GuidelinesonProvidingMentalHealthFirstAidintheworkplace(2016):https://mhfa.com.au/resources/mental-health-first-aid-guidelines#mhfaworkplace

Page 65: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

RESOURCES• WorksafeVictoria:PreventingandManagingWork-relatedStress– AGuidebookforEmployers.

http://www.worksafe.vic.gov.au/forms-and-publications/forms-and-publications/preventing-and-managing-work-related-stress-a-guidebook-for-employers

• TheCopenhagenPsychosocialQuestionnaire(COPSOQ):http://www.arbejdsmiljoforskning.dk/en/publikationer/spoergeskemaer/psykisk-arbejdsmiljoe

• GuardingMindsatWork:AWorkplaceGuidetoPsychologicalHealth&Safety:http://www.guardingmindsatwork.ca/

• UKHealth&SafetyExecutiveManagementStandardsforWork-RelatedStress:http://www.hse.gov.uk/stress/standards/

• NationalStandardofCanadaforPsychologicalHealthandSafetyintheWorkplace:http://www.mentalhealthcommission.ca/English/national-standard

• WorkplaceStress:ACollectiveChallenge(publishedbytheILOforWorldSafety&HealthatWorkDay,28April2016):http://www.ilo.org/safework/events/safeday/lang--en/index.htm

• Great-WestLifeCentreforMentalHealthintheWorkplace(accessed24October2016):WorkplaceStrategiesforMentalHealth:https://www.workplacestrategiesformentalhealth.com/

Page 66: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

REFERENCES- BambraC,GibsonM,SowdenAJ,WrightK,WhiteheadM,PetticrewM.Workingforhealth?Evidencefromsystematicreviewsontheeffectsonhealthandhealthinequalitiesoforganisationalchangestothepsychosocialworkenvironment.PrevMed2009;48(5):454-61.

- KitchenerBA,JormAF.Mentalhealthfirstaidtraininginaworkplacesetting:arandomizedcontrolledtrial.BMCPsychiatry 2004;4:23.

- JormAF.Mentalhealthliteracy:empoweringthecommunitytotakeactionforbettermentalhealth.TheAmericanPsychologist 2012;67(3):231-43.

- JormAF,KitchenerBA,SawyerMG,ScalesH,CvetkovskiS.Mentalhealthfirstaidtrainingforhighschoolteachers:aclusterrandomizedtrial.BMCPsychiatry 2010;10:51.

- LaMontagneAD,KeegelT,LouieAM,OstryA.Jobstressasapreventableupstreamdeterminantofcommonmentaldisorders:Areviewforpractitionersandpolicy-makers.AdvancesinMentalHealth 2010;9(1):17-35.

- LaMontagneAD,KeegelT,VallanceDA,OstryA,WolfeR.Jobstrain—attributabledepressioninasampleofworkingAustralians:Assessingthecontributiontohealthinequalities.BMCPublicHealth,2008:9pages.

- CockerF,SandersonK,LaMontagneAD:Estimatingtheeconomicbenefitsofeliminatingjobstrainasariskfactorfordepression.JOccupational&EnvironMedicine2017,59(1):12-17

Page 67: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

REFERENCES• LaMontagneAD(2012).InvitedCommentary:Jobstrainandhealthbehaviours-developingabiggerpicture.AmericanJournalofEpidemiology 176(12):1090-1094.

• LaMontagneADandMilnerA(2016).InvitedCommentary:Workingconditionsasriskfactorsforsuicicalthoughtsandbehaviours.OccupEnvironMedicine.On-linefirstOctober222016

• LaMontagneADetal.Interventiondevelopmentandimplementation:understandingandaddressingbarrierstoorganizational-levelinterventions.In:BironC,Karanika-MurrayM,CooperCL,editors.ImprovingOrganizationalInterventionsforStressandWell-Being:AddressingProcessandContext.London:Routledge/PsychologyPress,2012:21-38.

• LaMontagneAD,KeegelT,LouieAM,OstryA,LandsbergisPA.Asystematicreviewofthejobstressinterventionevaluationliterature:1990—2005.IntlJOccup&EnvironHealth2007;13(3):268-80.

• LaMontagneAD,KeegelT,VallanceDA.Protecting&promotingmentalhealthintheworkplace:Developingasystemsapproachtojobstress.HealthPromotionJournalofAustralia2007;18(3):221-28.

• MilnerA,SpittalMS,NiedhammerI,ChastangJ,PirkisJ,LaMontagneAD(2016):Lowcontrolandhighdemandsatworkaschronicpsychosocialriskfactorsforsuicide:anAustraliannationalpopulation-levelcase-controlstudy.PsychosomaticMedicine.EpubAug31,2016.

• MilnerA,PageK,WittK,LaMontagneAD(2016):Psychosocialworkingconditionsandsuicideideation:Evidencefromacross-sectionalsurveyofworkingAustralians.JOccupational&EnvironMedicine58(6),584-587

Page 68: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

REFERENCES• MartinA,SandersonK,CockerF.Meta-analysisoftheeffectsofhealthpromotioninterventionintheworkplaceondepressionandanxietysymptoms.ScandJWorkEnvironHealth 2009;35(1):7-18.

• NobletA,LaMontagneAD.Theroleofworkplacehealthpromotioninaddressingjobstress.HealthPromotInt 2006;21(4):346-53.

• PageKM,LaMontagneAD,LouieAM,OstryAS,ShawA,ShovellerJA(2013):Stakeholderperceptionsofjobstressinanindustrializedcountry:Implicationsforpolicy&practice.JPublicHealthPolicy,34(3):447-61

• PageKM,MilnerAJ,MartinA,TurrellG,Giles-CortiB,LaMontagneAD(2014). Workplacestress:Whatistheroleofpositivementalhealth? JOccupational&EnvironmentalMedicine, 56(8):814-819

• ReavleyNJ,RossA,KillackeyEJ,JormAF.Helpingemployeessuccessfullyreturntoworkfollowingdepression,anxietyorarelatedmentalhealthproblem:guidelinesfororganisations.Melbourne.CentreforYouthMentalHealth,UniversityofMelbourne,2011.- -

• http://www.mhfa.com.au/cms/wp-content/uploads/2012/02/8671_return-to-work_guidelines.pdf• SandersonK,AndrewsG.Commonmentaldisordersintheworkforce:recentfindingsfromdescriptiveandsocialepidemiology.CanJPsychiatry 2006;51(2):63-75.

• StansfeldSA,CandyB.Psychosocialworkenvironmentandmentalhealth--ameta-analyticreview.ScandJWorkEnvironHealth 2006;32(6):443-62.

• Sultan-TaiebH,LejeuneC,DrummondA,NiedhammerI.Fractionsofcardiovascular• diseases,mentaldisorders,andmusculoskeletaldisordersattributabletojobstrain.IntArchOccupEnvironHealth 2011;84(8):911–25.

Page 69: WordPress.com - Work & Mental Health: Applying …...-positive manager behaviour (Donaldson-Feilder et al, 2011)-workplace social capital (Sapp et al, 2010)-culture of respect (Brun

DeakinUniversityCRICOSProviderCode:00113B

THANK YOU

[email protected]