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Mechanical Contractors Association of Canada PUBLICATION MAIL AGREEMENT #40787580 2017

2017mcac.ca/wp-content/uploads/2015/03/MA7G_MCAC_Information...4 MECHANICAL CONTRACTORS ASSOCIATION OF CANADA l INFORMATION GUIDE 2017 MCA CANADA 2017 C ALENDAR OF EVENTS A listing

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Page 1: 2017mcac.ca/wp-content/uploads/2015/03/MA7G_MCAC_Information...4 MECHANICAL CONTRACTORS ASSOCIATION OF CANADA l INFORMATION GUIDE 2017 MCA CANADA 2017 C ALENDAR OF EVENTS A listing

Mechanical Contractors Association of CanadaPu

blic

atio

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#40

7875

80

2017

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PG. 2 DOBBIN AD

DOB100

Power down refrigeration in off-hours

Electronic sensors for filter status

LED light

Customized message displays*

Updated graphic interface

Operated from a central location*

Our next generation bottle filling stations are easier to order, ship in a single box and are made with the quality you’ve come to expect from Elkay.Find out more at elkay.com/ezH2O

A fountain of ingenuity.

www.dobbinsales.com

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PG. 3OAKVILLE STAMPING

& BENDING AD

OAK111

Island Tub Drain™

(Testable Rough-in)Install a Freestanding Bath Tub in minutes.

Now featuring a snap off Test Cap and an asymmetrical Plate designed not to interfere

with a freestanding faucet rough-in!

No muss. No fuss. No kidding.

Your job just got easier.

www.osb.ca

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4 MECHANICAL CONTRACTORS ASSOCIATION OF CANADA l INFORMATION GUIDE 2017 www.mcac.ca

MCA CANADA 2017 CALENDAR OF EVENTSA listing of events scheduled in 2017 which may be of interest.

MCA CANADA PRODUCTS &

PUBLICATIONS CATALOGUEEducation and business tools available through MCA Canada.

MCA Canada’s Information Guide is pub-lished for MCAC members who are primar-ily mechanical trade contractors engaged in plumbing, process piping, heating, ven-tilating, air conditioning, refrigeration and system controls. Manufacturers, wholesale distributors, and mechanical service com-panies are also eligible for membership.

MCA’s Mission Statement:To coordinate and develop policies and pro-grams which are National in nature, of com-mon interest to the members in all of the Provincial Affi liate Associations, and which will enhance the productivity and profi tability of mechanical contractors.

Published for:Mechanical Contractors Association of Canada#701 - 280 Albert St. Ottawa, ON K1P 5G8Tel: (613) 232-0492Fax: (613) 235-2793E-mail: [email protected] Site: www.mcac.ca

Published by:

33 South Station St., North York, ON M9N 2B2Tel: (866) [email protected]

531 Marion St., Winnipeg, MB R2J 0J9Tel: (866) 201-3096 l Fax: (204) 480-4420www.mediaedgepublishing.com

PresidentKevin Brown

Senior Vice President l PublisherRobert Thompson

Branch Manager Nancie Privé

Editor l Design Specialist Tanja Nowotny

Sales ExecutivesNolan Ackman, Ashley Huston,Pat Johnston, Mike Manko, Jack Smith

All rights reserved. The contents of this publica-tion may not be reproduced by any means, in whole or in part, without the prior written con-sent of the association.

Published February 2017

Publication Mail Agreement #40787580

Please Return Undeliverable Copies to: [email protected]

Contents2017 MCA CANADA INFORMATION GUIDE

MCA CANADA BOARD OF DIRECTORSMeet the 2016/2017 MCA Canada Board of Directors.

MCA CANADA STAFF

CONTACT INFORMATIONMeet the MCA Canada staff.

MCA CANADA PROVINCIAL /

ZONE MANAGERSA coast-to-coast listing of all MCA Canada Provincial and Zone Managers.

MCA CANADA

ASSOCIATE MEMBER LISTINGMCA Canada’s Associate Members are a valuable resource; please remember to “Support Those Members Who Support Your Association.”

MCA CANADA MEMBERSHIP

ADVANTAGE PROGRAM Helping our members succeed is one of MCA Canada’s highest priorities. That’s why we continue to develop the Membership Advantage Program – a group of business services designed to save you time and money.

MCA CANADA ORDER FORMOrder form for the Product & Publication Catalogue.

MECHANICAL SERVICE CONTRACTORS

CERTIFICATION PROGRAMBecome one of Canada’s elite service contractors.

CONSTRUCTION EDUCATION COUNCIL

NATIONAL SEMINAR PROGRAMCheck out the numerous educational opportunities offered through the CEC.

CONSTRUCTION EDUCATION COUNCIL Meet the Construction Education Council Members.

MSCC BOARD OF GOVERNORSMeet the Mechanical Service Contractors of Canada (MSCC) Board of Governors.

MCA CANADA PAST CHAIRMENA listing of the past leaders of MCA Canada.

6 7

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Table ofTable of

The INFORMATION GUIDE is printed on 10% post-consumer FSC certified paper using soya based inks. When necessary to mail an issue in an enclosure, we use an environment-ally-friendly, 100% oxo-degradable poly-wrap.

tanjan

Th10

48

26

39

50PROFESSIONAL SERVICES DIRECTORYContact information for industry leaders advertising in this issue.

50

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• Designed for potable water systems

• For 2 – 3" | 50 – 80 mm Types K, L, M and DWV hard drawn copper tubing

• Polyvinylidene fluoride (PVDF) liner for high chemical, corrosion and heat resistance

THE CONVENIENCE OF A ONE-PIECE FITTING WITH THE BENEFITS OF THE COUPLING’S DESIGN

© 2016 VICTAULIC COMPANY. ALL RIGHTS RESERVED.

victauliccopperfittings.com

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6 MECHANICAL CONTRACTORS ASSOCIATION OF CANADA l INFORMATION GUIDE 2017 www.mcac.ca

New BrunswickDerek Ermen

Ermen Plbg. & Htg. Ltd.335 Millennium Blvd.

Moncton, NB E1E 2G7Tel: (506) 857-1000Fax: (506) 857-1102

[email protected]

OntarioCharles Webb

Anderson-Webb Ltd.530 McGregor Side Rd.Sarnia, ON N7T 7H5Tel: (519) 336-2753Fax: (519) 336-5949

[email protected]

Mechanical Service Contractors Canada John Warnica

Lowe Mech. Serv. Ltd.72 Park Lane Ave.

Winnipeg, MB R2R 0K2Tel: (204) 233-3292Fax: (204) 237-0411

[email protected]

Nova ScotiaDerrick Flinn

Western Plbg. & Htg. Ltd.P.O. Box 747

Dartmouth, NS B2Y 3Z3Tel: (902) 468-2437Fax: (902) 468-4892

[email protected]

AlbertaTim Padfield

Pad-Car Mech. Ltd.3271 –17th Ave. S.W.

Medicine Hat, AB T1B 4B1Tel: (403) 528-3353Fax: (403) 528-3367

[email protected]

Secretary l TreasurerGaetan Beaulieu

Beaulieu Plumbing& Mech. Inc.5 Rousseau Ave.

Edmundston, NB E3V 4H4Tel: (506) 739-2030Fax: (506) 739-2038

[email protected]

PresidentDel Pawliuk

R.F. Contracting116 Industrial Park Cres.

Sault Ste. Marie, ON P6C 5P2Tel: (705) 253-1151Fax: (705) 253-8541

[email protected]

President-Elect lVice President WesternDave Flamand

Peak Mechanical Partnership409 – 45A St. E.

Saskatoon, SK S7K 0W6Tel: (306) 249-4814Fax: (306) 249-4815

[email protected]

Chief Executive OfficerRichard McKeagan

MCA Canada701 – 280 Albert St.Ottawa, ON K1P 5G8Tel: (613) 232-0492Fax: (613) 235-2793

[email protected]

British ColumbiaWayne Davidson

Davidson Bros. Mech. Cont. Ltd.

7388 Hedley Ave.Burnaby, BC V5E 2P9Tel: (604) 522-4798Fax: (604) 522-9587

[email protected]

OntarioDenis CarrierE.S. Fox Ltd.

9127 Montrose Ave., P.O. Box 1010Niagara Falls, ON L2E 7J0

Tel: (905) 354-3700 Fax: (905) 354-8668

[email protected]

QuebecAlain Daigle

Plomberie AlainDaigle Inc.

310, rue Charles-MarchandRepentigny, QC J5Z 4P1

Tel: (450) 657-1499Fax: (450) 657-7822

[email protected]

Vice President – EasternJack BavisG.J. Cahill

The Tower Campus 240 Waterford Bridge Rd.St. John’s, NL A1E 1E2

Tel: (709) 368-0218Fax: (709) [email protected]

OntarioJoe Givens

Western Plbg. Elec. Mill Ltd.

160 Brock St.Barrie, ON L4N 2M4Tel: (705) 737-4135

Fax: (705) [email protected]

Vice President – CentralDave Holek

Lekter Mechanical Services Inc.500 Harvard Dr.

Belle River, ON N0R 1A0Tel: (519) 727-3713Fax: (519) [email protected]

AlbertaBrad Diggens

MJS Mechanical Ltd.2401 – 144th Ave. N.E.

Calgary, AB T4B 2T3Tel: (403) 250-1355 Fax: (403) 250-3101

[email protected]

SaskatchewanRyan Tynning

Swift Plbg. & Htg. Ltd.1170 Chaplin St. W.

Swift Current, SK S9H 0G8Tel: (306) 778-2830Fax: (306) 778-2833

[email protected]

Associate Council ChairmanDan Milroy

Bradford White Canada1869 Sismet Rd.

Mississauga, ON L4W 1W8Tel: (905) 238-0100Fax: (905) 238-0105

[email protected]

ManitobaBrad Mason

DMS Industrial Construction Inc.

125 Higgins Ave.Winnipeg, MB R3B 0B6

Tel: (204) 668-4460Fax: (204) [email protected]

OntarioSerge Robert

S & R Mechanical250 Vanguard Dr.

Orleans, ON K4A 3V6Tel: (613) 830-0165Fax: (613) 830-9152

[email protected]

Prince Edward IslandQuentin Bevan

Bevan Bros. Ltd.10 Walker Dr.

Charlottetown, PE C1A 8S6Tel: (902) 368-3456Fax: (902) 368-3455

[email protected]

EXEC

UTI

VE

COM

MIT

TEE

DIR

ECTO

RS

MCA CANADA BOARD OF DIRECTORS

British ColumbiaDale MillerDivision 15

Mechanical Ltd.6582 – 144th St.

Surrey, BC V3W 5R4Tel: (604) 214-8730 ext. 15

Fax: (604) [email protected]

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INFORMATION GUIDE 2017 l MECHANICAL CONTRACTORS ASSOCIATION OF CANADA 7www.mcac.ca

Executive DirectorConstruction Education

Council (CEC)Tania JohnstonTel: (613) 232-5169

E-mail: [email protected]

Chief Executive OfficerMCA Canada

Richard McKeagan Tel: (613) 232-0492

E-mail: [email protected]

Director – Member Services MCA CanadaExecutive Director

Mech. Serv. Contr.of Canada (MSCC)

Daryl SharkeyTel: (613) 232-0017

E-mail: [email protected]

Director of Marketing & EventsMCA CanadaAriel Shortt

Tel: (613) 232-2976E-mail: [email protected]

Office ManagerMCA CanadaAngie Taing

Tel: (613) 232-0492E-mail: [email protected]

Executive AssistantConstruction Education

Council (CEC)Nancy Thomas-

BrennanTel: (613) 688-0728

E-mail: [email protected]

MCA British Columbia223-3989 Henning Dr.Burnaby, BC V5C 6N5

Dana TaylorTel: (604) 205-5058Fax: (604) 205-5075

[email protected]

MCA Alberta204-2725 12th St. N.E.Calgary, AB T2E 7J2

Russ EvansTel: (403) 250-7237Fax: (403) 291-0551

[email protected] www.mca-ab.com

MCA SaskatchewanHeritage Business Park

105 – 2750 Faithfull Ave.Saskatoon, SK S7K 6M6Carolyn BagnellTel: (306) 664-2154Fax: (306) 653-7233

[email protected]

MCA Manitoba320 - 830 King Edward St.Winnipeg, MB R3H 0P4

Ramona CoeyTel: (204) 774-2404Fax: (204) [email protected]

www.mca-mb.com

MCA Ontario103 - 10 Director Court

Woodbridge, ON L4L 7E8Brandon PageauTel: (905) 856-0342Fax: (905) [email protected]

www.mcao.org

CMMTQ8175 boul. Saint-LaurentMontreal, QC H2P 2M1André BergeronTel: (514) 382-2668Fax: (514) 382-1566

[email protected] www.cmmtq.org

MCA New Brunswickc/o Moncton N.E. Const. Assoc.

297 Collishaw St.Moncton, NB E1C 9R2Nadine FullartonTel: (506) 857-4128Fax: (506) [email protected]

www.mneca.ca

Mechanical Contractors Section Of CANS

134 Eileen Stubbs Ave., Unit 103Dartmouth, NS B3B 0A9

Duncan WilliamsTel: (902) 468-2267Fax: (902) [email protected]

www.cans.ns.ca

MCA Newfoundland & Labrador

P.O. Box 1674 Stn. CSt. John’s, NL A1C 5P5

Dave DaweTel: (709) 368-2125, ext.225

Fax: (709) [email protected]

Assoc. of Commercial & Industrial Contractors

of PEIP.O. Box 1685

Charlottetown, PE C1A 7N4Mary MacDonaldTel: (902) 566-3456Fax: (902) [email protected]

MCA Thunder Bay/Zone 11019 Northern Ave.

Thunder Bay, ON P7C 5L6Jim MoshonskyTel: (807) 623-6414Fax: (807) [email protected]

MCA Sault Ste. Marie/Zone 2

117 White Oak Dr. E.Sault Ste Marie, ON P6B 4J7

Adam PinderTel: (705) 759-8830Fax: (705) 759-6783

[email protected]

MCA Sudbury/Zone 3257 Beatty St.

Sudbury, ON P3C 4G1Tom Lachance

Tel: (705) 673-5619Fax: (705) [email protected]

MCA Windsor/Zone 4202 - 2880 Temple Dr.

Windsor, ON N8W 5J5Jim Kennedy

Tel: (519) 974-3411Fax: (519) 974-9923

[email protected]

MCA Sarnia/Zone 5P.O. Box 545 –

954 Upper Canada Dr.Sarnia, ON N7T 7J4

Andy PilatTel: (519) 344-7441Fax: (519) 344-7501

[email protected]

MCA London/Zone 6795 Central Ave.

London, ON N5W 3R1Bill Besterd

Tel: (519) 672-8454Fax: (519) [email protected]

MCA Kitchener-Waterloo/Zone 7206 - 420 Weber St. N.

Waterloo, ON N2L 4E7Michelle VincentTel: (519) 885-0431Fax: (519) 885-0432

[email protected] www.mcakitchener-waterloo.com

MCA Niagara/Zone 834 Scott St. W.

St Catharines, ON L2R 1C9Sue Phillips

Tel: (905) 688-0376Fax: (905) 688-5723

[email protected]

MCA Hamilton/Zone 9105 - 370 York Blvd.

Hamilton, ON L8R 3L1Wanda Heimbecker

Tel: (905) 522-1965Fax: (905) 522-2608

[email protected] www.mcahamilton.org

MCA Barrie/Zone 10c/o Carlmor Mech. Ltd.

P.O. Box 1090Barrie, ON L4M 5E1

Ed MorrisTel: (705) 726-6024Fax: (705) [email protected]

MCA Toronto/Zone 11595 Cityview Blvd., Unit 7Vaughan, ON L4H 3M7

Brian McCabeTel: (416) 491-9004Fax: (416) [email protected]

www.mcat.on.ca

MCA Kingston/Zone 12ECA Quinte-St. Lawrence

2 - 1575 John Counter Blvd.Kingston, ON K7M 3L5

Jeffrey GreenTel: (613) 541-0633Fax: (613) 541-0863

[email protected]

Zone 12 WestP.O. Box 1326 –

407 Pido Rd.Peterborough, ON K9J 7H5

David DobbinTel: (705) 745-5451Fax: (705) 742-4524

[email protected]

MCA Ottawa / Zone 13The Bell Mews,

2039 Robertson Rd., Suite 401Ottawa, ON K2H 8R2Mary Gauthier

Tel: (613) 237-1491Fax: (613) 567-3177

[email protected] www.mcaottawa.com

MCA CANADA STAFF

MCA

CAN

AD

A ZO

NE M

AN

AG

ERS

PROVINCIAL MANAGERS

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8 MECHANICAL CONTRACTORS ASSOCIATION OF CANADA l INFORMATION GUIDE 2017 www.mcac.ca8 MECHANNICAICAL CL CONTONTRACRA TORS ASSOCIATION OF CANADA ll INFORMATION N GUIDE 2017 www.mcac.ca

MCA CANADA ASSOCIATES COUNCIL – EXECUTIVE COMMITTEE

ChairmanDan Milroy

Bradford White Canada

A.O. Smith WPC CanadaAllpriser Ltd.American StandardAnvil International CanadaAON Reed Stenhouse Inc.Apollo ValvesArmstrong Fluid TechnologyB.A. Robinson Co. Ltd.Bibby Ste. CroixBlanco Canada Inc.Bradford White Canada Inc.Budget Propane Corp.Butt’s Pumps & Motors Ltd.Canadian Copper & Brass D.A.Canplas Industries Ltd.Cello Products Inc.Contractor Qualification

NetworkCrane SupplyDahl Brothers Canada Ltd.Daikin AppliedDaily Commercial NewsDobbin Sales Ltd.Edward H. Pope Ltd. E.H. Price Ltd.E. Myatt & Company Inc.EMCO CorporationEnvironment Products &

Services Inc.EricoEvapco Inc.Fairview Fittings & Mfg. Ltd.Fastest Inc.Federated InsuranceFleetmaticsFlocor Inc.

MCA CANADA ASSOCIATE MEMBERS

The Mechanical Contractors Association of Canada recognizes that our Associate Members are a vital part of our Industry and our Association.

Associate Members provide tremendous support by volunteering their time and resources, as well as keeping our Members educated and informed.

MCA Canada’s Associate Members are a valuable resource – please remember to “Support Those Members Who Support Your Association.”

Franke Kindred Canada Ltd.G.F. Thompson Co. Ltd.GPS InsightsGarth IndustrialGrundfos Canada Inc.Hilti Canada Ltd. HoldriteHPAC MagazineIMI Hydronic EngineeringIPEX Inc.James Ross Ltd.JobberJohnson Controls Canada LPJonas SoftwareLynCar Products Ltd.MA Stewart & Sons Ltd.Maestro Technologies Inc.Mainline Backflow Products Inc.

Praxair Canada Inc.Project DocControlQuality Control Council of CanadaQuote Software Inc.Reliance Worldwide Corporation RHEEM Canada Ltd.Royal Pipe SystemsSanifloSeton CanadaSkyway Canada Ltd.Smillie McAdams

Summerlin (SMS)Stanley Black & Decker (DEWALT)Sumner Manufacturing

Canada Inc.Syntec Process Equipment Ltd.Taco Canada Ltd.Thermal Insulation Assoc.

of CanadaTravelers Insurance Co. of

CanadaTrimble MEPUponor Canada Inc.Usines Giant Factories Inc.Victaulic VIEGA LLCViessmann Manufacturing

Co. Ltd.Viewpoint Construction SoftwareVirtace Inc.VisionmarkerWaterGroup Companies Inc.Watts Water TechnologiesWeil-McLain Canada Westlake Industries Wolseley Canada Inc.ZURN Industries Ltd.

Vice ChairmanMike MillerTaco Canada Ltd.

Vice ChairmanKevin Fullan

Wolseley Canada Ltd.

Marking Services CanadaMarsh Canada Ltd.Masco Canada Ltd. Mechanical Business MagazineMilwaukee Electric Tool

CompanyMilwaukee Valve CanadaMoen IncorporatedNCI Canada Inc.NobleNorton Rose FulBrightN-TWO Cryogenic EnterpriseO S & B Ltd.Oatey Canada Supply ChainOventrop CorporationParker Hannifin CanadaPetrela, Winter & AssociatesPlumbing & HVAC Product News

Support Those Who Support Your Association

Mainline Backfflow Products Inc. Plumbing & HVAC Product News

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PG. 9 UA CANADA AD

UAC100

UA Canada is proud to represent the skilled piping trades professionals> Steamfitter�/�Pipefitter

> Sprinkler Systems Installer

> Plumber

> Metal Trade Works

> Pipe Welder

> Instrumentation Technicians & Mechanic

> Heating Ventilation Air Conditioning & Refrigeration Mechanic

> Quality Control Council Technician

> Specialty certified workers in all areas of the piping industry

WWW.UACANADA.CA

UA CANADIAN PIPING TRADES 442 GILMOUR ST, OTTAWA ON K2P 0R8 P: 613.565.1100 F: 613.565.1200

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10 MECHANICAL CONTRACTORS ASSOCIATION OF CANADA l INFORMATION GUIDE 2017 www.mcac.ca10 MECHANHANICAIC L CL CONTONTRACTORS ASSOCIATION OF CANADA l INFORMATION GUIDE 2017 www.mcac.ca

Helping our members succeed is one of MCA Canada’s highest priorities. That’s why we continue to develop the “Membership Advantage Program,” a group of business services designed to save you time and money.

Your participation produces two important benefits: (1) Your company gains essential business services at a great price and (2) MCA Canada uses the royalties to develop additional programs, services and benefits you enjoy as a member.

MEMBERSHIP ADVANTAGE PROGRAM

AON GROUP HOME & AUTO – MCA Canada is very proud to announce our newest program with our partners at AON. This program, available to all members and staff, allows your entire company to take advantage of highly-discounted home and auto insurance plans.

AON COMMERCIAL – offers MCA Canada members with expanded coverage and preferred rates on general liability, automobile, property, risk and criminal protection, surety/bonding and more.

AVIS & BUDGET RENT-A-CAR – provides members preferred pricing on rental vehicles in thousands of locations across North America through both Avis and Budget brands.

CHOICE HOTELS – has collaborated with MCA Canada to offer members discount hotel rates on their more than 260 hotels across the country and the 5000 plus hotels around the world.

CHRYSLER CANADA – provides a significant Commercial Fleet Purchase Discount Program to MCA Canada members on most new Chrysler, Dodge and Jeep products.

CHASE PAYMENTECH – offers preferred rates to MCA Canada members for processing Visa, MasterCard, American Express and Interac Direct Payment services.

COMMERCIAL CREDIT ADJUSTERS – with offices across the country, members can take advantage of discounts on collections and receivables management at preferred rates.

EQUIFAX – MCA Canada members enjoy special pricing with instant access to credit reporting and credit scores, detailed analysis and the ability to obtain valuable insight on industry suppliers and business partnerships.

FEDEX – FedEx invented express distribution and remains the industry’s global leader, providing rapid, reliable, time-definite delivery to more than 220 countries and territories within one to three business days.

GRAND & TOY – has partnered with MCA Canada to provide discounts on most everyday office supplies, products and furniture.

MARK’S WORK WAREHOUSE – has partnered with MCA Canada to deliver discount pricing on work and safety wear, quality casual and business wear, footwear and outdoor apparel.

PARK ‘N FLY – offers you the ease of parking in a secure area at significantly discounted rates.

PERKOPOLIS – provides access to a significant number of discount products and services such as electronics, travel, gyms, spas, tires, apparel and dozens of entertainment options.

PETRO CANADA – partnered with MCA Canada to supply rebates on a wide range of products and, more specifically, fuels. These include gasoline, diesel fuel and alternative fuels.

PRAXAIR – provides MCA Canada members with preferred rates on a combination of gases, equipment and consumables for innovative welding and cutting solutions.

SCHOOLEY MITCHELL – partners with MCA Canada members to reduce telecommunications and merchant fee expenses. They work with your existing vendors or introduce new vendors to drive down costs in this area.

DON’T SETTLE FOR LESS. Choose quality, expertise and reliability of Singer Valve.singervalve.com

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WaterGroup

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MCA CANADA PRODUCT & PUBLICATIONS CATALOGUE

PUBLICATIONS & PROMOTIONSChange Order Protocol – Available for DownloadMCA Toronto and their Industry Partners have completed work on a Change Order Protocol. MCA Toronto Executive Director, Brian McCabe said that “changes in the scope of work on a project have become an inevitable part of the construction process.” The purpose of the Change Order Protocol is to provide a fair and reasonable process for the costing and pricing of change orders. The protocol is available in a PDF format to download from the Construction Education Council (CEC) web site – www.construction-education.ca – as well as MCA Toronto’s web site at www.mcat.on.ca. Item # MCAC-1005 FREE

GUIDES

2010 National Plumbing Code Explanatory DrawingsThe Corporation of Master Pipe-Mechanics of Quebec (CMMTQ) of-fers its expertise to MCA Canada member plumbing contractors and industry professionals with this publication. The clear and simple draw-ings will assist users visualize and understand the acceptable solu-tions contained in the key articles of the 2010 National Plumbing Code. Item #CMMTQ100 $54.00 (Members) l $72.00 (Non-members)

Job Site JournalsHelp to avoid costly claims by tracking delays and progress of jobs through Daily and Weekly Reports. The Daily Report records work site conditions and progress. Weekly reports detail delays with space available for specific explanation of the week’s progress. New 8-1/2- x 11-inch format. Item# MCAC-1106e (English) $11.50 (Members) l $14.50 (Non-members)Item# MCAC-1106f (French) $9.60 (Members) l $13.50 (Non-members)

Shop Drawing Title Submittal SheetsForm consists of six copies, one each of Master (white), General Contractor (blue), Mechanical File (green), Architect (canary), Engineer (pink), and a file copy (gold). Reverse side contains detailed instructions for submitting.Item# MCAC-1110 $2.22 (Members) l $3.00 (Non-members)

Best Practices for Trade ContractorsThis guide identifies potential areas where trade contractors may want to exercise caution and take appropriate steps to ensure that best interests are maintained. Item # NTCCC-1001 FREE

Guide to CCA’s Stipulated Price SubcontractThis guide is intended to highlight many of the contractual terms and condi-tions contained within the standard industry subcontract and to explain, in layman’s terms, why these clauses are important and how they may have a real impact on you. Available in English (e) or French (f).Item# NTCCC-1003e $4.80 (Members) l $7.50 (Non-members) Item# NTCCC-1003f $4.80 (Members) l $7.50 (Non-members)

Plumbing Heating Cooling Contractors National AssociationPrices Quoted in U.S. Funds

BUSINESS MANAGEMENT MANUAL, SOFTWARE & EDUCATIONAL COURSES

Managing a Construction Firm on Just 24 Hours a DayThis detailed overview of the contracting business delivers an invaluable col-lection of best practices, forms, templates and checklists designed to reduce risks and increase profits. The author is industry expert Matt Stevens of Stevens Construction Institute. Item# PHCC-1316 $44.40 (Members) l $66.00 (Non-members)

Labour Calculator W/ One Year Update SubscriptionThe PHCC Educational Foundation’s Labour Calculator is a software reference tool that lists averages for the time needed to complete plumbing and HVAC material installation. The Labour Calculator includes time information on more than 24,000 items, including labour times for HVAC ventilation, plumbing, pip-ing; industrial work; utility work; and many others. Only available on-line in an electronic format. Item# PHCC-9510 $420.00 (Members) l $630.00 (Non-members)

SAFETY & HEALTHPHCC Substance Abuse Program ManualThis manual provides guidelines on how to properly establish a substance abuse program for your company. Item# PHCC-3007 $11.76 (Members) l $17.70 (Non-members)

Supervisor’s Substance Abuse HandbookThis manual will assist your company in setting up policies and procedures to keep your employees free from the use, abuse and effects of chemical sub-stances. Item# PHCC-4004 $5.10 (Members) l $7.80 (Non-members)

Employee Substance Abuse HandbookWith this handbook, used with the Supervisor’s Substance Abuse Hand-book, employees are trained on the importance of a drug-free workplace. Pocketsize. Item# PHCC-4005 $5.10 (Members) l $7.80 (Non-members)

The PHCC Safety Program (CD – ROM)PHCC’s newly-revised Safety Program offers valuable guidelines to develop or enhance your safety-training program. With more than 200 pages, the program covers critical components of construction company safety, plus the forms you need to communicate company policy and obtain written acknowledgement of receipt from employees. CD-ROM Format. Item# PHCC-4010 $84.00 (Members) l $126.00 (Non-members)

What Construction Workers Should Know About Lead Safety Part One of the standard is an easy-to-read summary of the hazards of lead and preventing overexposure. Part Two is an in-depth presentation designed to meet training requirements. Part Three contains a self-test and list of safety and health guidelines. Item# PHCC-4015 $12.60 (Members) l $18.90 (Non-members)

TECHNICALProcedures for Pipe-weldingPacked with different welding procedures, this manual’s illustrations and charts make it easy to read and understand. Item# PHCC-1004 $25.20 (Members) l $37.80 (Non-members)

Backflow Prevention Assembly Test MethodsThis publication presents a few of the most common backflow prevention assembly test procedures and troubleshooting methods.Item# PHCC-1250 $16.80 (Members) l $25.20 (Non-members)

What a Journeyman Should Know About ElectricityThis illustrated publication provides information on minor electrical prob-lems frequently encountered by p-h-c contractors.Item# PHCC-1251 $5.10 (Members) l $7.80 (Non-members)

Math for TechniciansThis book gives technicians a solid understanding of the basic principles that they will be able to apply in the field. The publication concentrates on the math processes that an indoor environmental technician uses. Problem exercises and review are included. May be used as a reference or training tool.Item# PHCC-1306 $30.30 (Members) l $45.36 (Non-members)

Safety for the Indoor Environment TechnicianThis booklet points out all the hazards indoor environment technicians face on the job and how to avoid them. Hazardous materials, scaffolds and work platforms, and safety practices when working with electrical equipment, fans and piping are examples of topics covered in the 110-page booklet. Item# PHCC-1326 $35.40 (Members) l $53.10 (Non-members)

Variable Air Volume SystemsVariable Air Volume (VAV) systems are now widely used for commercial build-ings, and you need to understand all the different types. You’ll learn about seven different VAV Systems in this 94-page booklet: cooling-only, reheat, fan-power reheat, induction, bypass, dual duct and changeover-bypass.Item# PHCC-1327 $35.40 (Members) l $53.10 (Non-members)

Fans and V-Belt DrivesEvery practical thing you need to know about fans and V-belts. Learn to calculate the fan speed to get the CFM you need. You will know how to change V-belts properly and safely – and to extend the life of the belt. You’ll also learn about V-belt drives – pitch diameter, nominal length, pitch length, belt horsepower. Item# PHCC-1328 $35.40 (Members) l $53.10 (Non-members)

Soldering and Brazing Copper Tube Basic techniques of soldering and brazing are covered in this training video that includes descriptions of copper tubing, solders, brazing alloys, assembly tools and equipment. The program is designed for either initial instruction or as a review for mechanics involved in the installation of plumbing systems. Item# PHCC-1505 $50.34 (Members) l $75.48 (Non-members)

PLUMBING

Backflow Prevention ManualThis is the industry’s most comprehensive reference manual on backflow prevention. It contains information and full-colour illustrations on all subjects relating to backflow prevention including installation, testing, cross-connection control, repair, inspections and more. Item# PHCC-1320R $126.00 (Members) l $234.00 (Non-members)

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LOCAL 488LOC106

HVACHeating and Cooling Technical ManualManual teaches you how to sell and install heating, A/C and refrigeration systems. Topics covered include heat loss calculations, boiler sizing, service hints, cooling system design and installations of snow melting systems.Item# PHCC-1302 $117.60 (Members) l $176.40 (Non-members)

Indoor Air Quality (IAQ)Learn how duct systems can spread contaminants and why outdoor air intakes are important. Learn how airflow affects a space and how occupants’ attitudes can make an HVAC system seem bad. Air contaminants, air filters and clean-ers, HVAC system problems and finding solutions are covered in the 116-page booklet. Item# PHCC-1325 $35.40 (Members) l $53.10 (Non-members)

Layout for Duct FittingsAlthough sheet metal pattern drafting is becoming a lost art, smaller shops still have a need for lay-out knowledge. This 116-page soft-bound booklet teaches how to lay-out duct fittings and covers areas such as tri-angulation, rectangular transitions, S offsets, rectangular duct elbows, etc.Item# PHCC-1329 $35.40 (Members) l $53.10 (Non-members)

HVAC Technician’s HandbookThe HVAC Technician’s Handbook is a quick reference guide that is small enough to fit into a tool kit. It includes practical information and is designed for technicians in all fields of the HVAC industry. The Handbook is not intended to provide precise calculations needed for design work.Item# PHCC-1331 $35.40 (Members) l $53.10 (Non-members)

Air Flow & DuctsThis 122-page paperback provides the basic principles that a technician applies in the field. Sample chapters: “Basics of Airflow,” “Calculating Duct Sizes,” “Air Quantity and Velocity,” and “Measuring Airflow.”Item# PHCC-2220 $30.30 (Members) l $45.36 (Non-members)

Mechanical Contractors Association of AmericaPrices Quoted in U.S. Funds

Build for a Business Advantage: Accounting and Job Cost Software Selection Strategies That WorkThis White Paper will help you take the pain out of accounting/job cost software upgrades and turn the process into one of the most valuable that your company will ever undertake. Item # MCAA-IT2 FREE On-Line

Management Strategies for Information TechnologyFind practical management techniques in straightforward language in this manual designed for employees who are not IT specialists, or IT professionals with little or no experience in mechanical construction. Item# MCAA-IT1 $84.00 (Members) l $126.00 (Non-members)

SAFETY & HEALTH

PCA Toolbox – Safety TalksCovers the basics in avoiding and preventing the most common work-related accidents and injuries encountered by plumbing contractors. Item # MCAA-PSE4 $16.80 (Members) l $33.60 (Non-members)

Toolbox – Safety Talks (Volume I)Train mechanical workers to reduce job-related accidents and injuries. Teach basic procedures to prevent or avoid safety risks for hazards encountered on the job and to reduce the costs associated with accidents and injuries. Item# MCAA-SE2 $50.40 (Members) l $75.60 (Non-members)

PRODUCTS & PUBLICATIONS CATALOGUE

MCAA Safety Manual for the Mechanical Construction Trades1This comprehensive, user-friendly revision of the popular MCAA Safety Man-ual for the Mechanical Trades was designed specifically for the mechanical industry. Existing safety sections have been rewritten and several pertinent safety sections have been added. Item# MCAA-SE7 $10.20 (Members) l $15.30 (Non-members)

Job Site Safety Inspection ChecklistThis handy checklist will keep you organized and on track with your safety inspections. Revised 2013.Item# MCAA-SE8 $8.40 (Members) l $12.60 (Non-members)

Sample Safety Incentive ProgramsIf a mechanical construction or service contractor has created an effective way to motivate employees to practice sound safety procedures while on the job, then it‘s probably included in this publication. The ‘Sample Safety Incentive Program’ was designed to help contractors establish effective safety incentive programs to keep employees alert to hazards and adept at avoiding them. Item # MCAA-SE9 $11.76 (Members) l $17.70 (Non-members)

Safety Orientation for Mechanical ConstructionThere is no time like the present to train your employees on basic safety practices in mechanical construction projects. A training videotape, a set of 20 pocket guides with reminders and safety tips for your staff, and a training documentation system.

Basic Kit (includes all three items) Item# MCAA-SE10 44.00 (Members) l $214.80 (Non-members)Documentation System Item# MCAA-SE10D $10.20 (Members) l $15.30 (Non-members)Pocket Guides Item# MCAA-SE10P $25.20 (Members) l $38.40 (Non-members)DVD – Starting Out Right Item# MCAA-SE10V $109.20 (Members) l $163.80 (Non-members)

Safety & Loss Prevention ProgramWith the right training and attitude, mechanical contractors can significantly reduce their losses and associated costs. Instructional materials explain why implementing sound safety and loss prevention strategies will yield significant benefits, and how to prevent the most common losses in mechanical construction.Item# MCAA-SE11A $378.00 (Members) l $810.00 (Non-members)

Fall Protection for Mechanical ConstructionThe ‘Fall Protection Training Kit for Mechanical Construction’ is designed to help mechanical construction workers avoid fall hazards. The kit includes a training videotape, set of 20 pocket guides with helpful safety reminders about avoiding falls, and a training documents system.

Basic Kit (includes all three items) Item# MCAA-SE13 $144.00 (Members) l $214.80 (Non-members)Documentation System Item# MCAA-SE13D $10.20 (Members) l $15.30 (Non-members)Pocket Guides Item# MCAA-SE13P $25.20 (Members) l $38.40 (Non-members)DVD – Safety Up Above Item# MCAA-SE13V $109.20 (Members) l $163.80 (Non-members)

Model – Confined Space Entry ProgramMinimize the risks of entry into areas not designed for human occupancy – limited space or narrow, short and otherwise hard-to-pass-through areas. Item# MCAA-SE16 $35.40 (Members) l $45.36 (Non-members)

Manual Handling of MaterialsMaterials that are heavy, sharp-edged or oddly-shaped present numerous risks to employees’ safety. Protect your mechanical construction workers by training them. Included are a training videotape, set of 20 pocket guides with safety tips and reminders, and a training documentation system.Basic Kit (includes all three items) Item# MCAA-SE19 $144.00 (Members) l $214.80 (Non-members)Documentation System Item# MCAA-SE19D $10.20 (Members) l $15.30 (Non-members) Pocket Guides Item# MCAA-SE19P $25.20 (Members) l $38.40 (Non-members) DVD – The Smart Move Item# MCAA-SE19V $109.20 (Members) l $163.80 (Non-members)

Personal Protective Equipment Training KitThere’s a right and a wrong way to do everything, but when a mechanical construction contractor or service employee wears protective equipment incorrectly, the consequences can be serious. This kit will help you train your employees to use their personal protective equipment correctly. The kit includes a training videotape, set of 20 pocket guides with helpful hints and safety reminders, and a training documentation system.

Basic Kit (includes all three items) Item# MCAA-SE20 $144.00 (Members) l $214.80 (Non-members)Documentation System Item# MCAA-SE20D $10.20 (Members) l $15.30 (Non-members)Pocket Guides Item# MCAA-SE20P $25.20 (Members) l $38.40 (Non-members)DVD – Equipped For Safety Item# MCAA-SE20V $109.20 (Members) l $163.80 (Non-members)

MSDS Binder WorksMSDS BinderWorks is a service provided jointly by MCAA and the MCA of Iowa. The only service of its kind, it provides the user with access to mechani-cal industry-specific MSDSs in electronic and/or hard copy formats. For a subscription form, please contact MCA Canada. Item# BinderWorks One Year $510.00 (Members) l $780.00 (Non-members)Two Year (save $50) $960.00 (Members) l $1,500.00 (Non-members)

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Safety Orientation for PlumbersPlumbing contractors who are committed to improving their employees’ safety procedures need this kit.The kit includes a training video, set of 20 pocket guides that serve as handy reminders about how to avoid specific hazards, and a training documentation system.

Basic Kit (includes all three items) Item# MCAA-SE24 $144.00 (Members) l $214.80 (Non-members)Documentation System Item# MCAA-SE24D $10.20 (Members) l $15.30 (Non-members)Pocket Guides Item# MCAA-SE24P $25.20 (Members) l $38.40 (Non-members)DVD – Think It Through Item# MCAA-SE24V $109.20 (Members) l $163.80 (Non-members)

Excavation Safety Training KitCollapsing walls, cave-ins, falling debris are just some of the hazards that mechanical contractors may find while working on projects involving ex-cavation. This safety kit includes a training video, set of 20 pocket guides for each employee participating and a training documentation system.

Basic Kit (includes all three items) Item# MCAA-SE25 $144.00 (Members) l $214.80 (Non-members)Documentation System Item# MCAA-SE25D $10.20 (Members) l $15.30 (Non-members)Pocket Guides Item# MCAA-SE25P $25.20 (Members) l $38.40 (Non-members)DVD – Don’t Let Safety Slide Item# MCAA-SE25V $109.20 (Members) l $163.80 (Non-members)

Eye Injury Prevention Safety Training KitThis program helps mechanical construction, service and plumbing contrac-tors train their employees to protect their eyes from the job-related hazards that can lead to injuries. Kit includes a training video, a set of 20 pocket guides with helpful safety tips and reminders, and a training documentation system.

Basic Kit (includes all three items) Item# MCAA-SE26 144.00 (Members) l $214.800 (Non-members)Documentation System Item# MCAA-SE26D $10.20 (Members) l $15.30 (Non-members)Pocket Guides Utem# MCAA-SE26P $25.20 (Members) l $38.40 (Non-members)DVD – Use The Right Tool Item# MCAA-SE26V $109.20 (Members) l $163.80 (Non-members)

Model – Fall Protection ProgramNeed help developing a written fall protection program? This program can do the job. Designed for mechanical construction and service contractors. Item# MCAA-SE30 $30.30 (Members) l $45.36 (Non-members)

Toolbox – Safety Talks (Volume II)Designed for additional training of mechanical construction workers. Item# MCAA-SE31 $58.80 (Members) l $88.20 (Non-members)

Bloodborne Pathogens Safety Training KitTeach your mechanical construction and service workers to identify areas where bloodborne pathogens could be present and how to work safely in those areas. Basic Kit (includes all three items) Item# MCAA-SE32 $144.00 (Members) l $214.80 (Non-members)Documentation System Item# MCAA-SE32D $10.20 (Members) l $15.30 (Non-members)Pocket Guides Item# MCAA-SE32P $25.20 (Members) l $38.40 (Non-members)DVD – Precautions Pay Item# MCAA-SE32V $109.20 (Members) l $163.80 (Non-members)

Confined Space Entry Safety Training KitThis training kit will show mechanical construction service workers how to identify confined spaces and how to enter and work in them safely. Basic Kit (includes all three items) Item# MCAA-SE33 $144.00 (Members) l $214.80 (Non-members)Documentation System Item# MCAA-SE33D $10.20 (Members) l $15.30 (Non-members)Pocket Guides Item# MCAA-SE33P $25.20 (Members) l $38.40 (Non-members)DVD – The Smart Move Item# MCAA-SE33V $109.20 (Members) l $163.80 (Non-members)

Material and Scissor Lifts Safety Training KitMechanical construction and service workers will learn how to work safely with aerial and scissors lifts. Basic Kit (includes all three items) Item# MCAA-SE34 $144.00 (Members) l $214.80 (Non-members)Documentation System Item# MCAA-SE34D $10.20 (Members) l $15.30 (Non-members)Pocket Guides Item# MCAA-SE34P $25.20 (Members) l $38.40 (Non-members)DVD – Moving On Up Item# MCAA-SE34V $109.20 (Members) l $163.80 (Non-members)

MCAA Safety Training Kits – Test SeriesTest your workers to make sure they understand key points covered by MCAA’s safety training kits. Includes a 20-question multiple choice test for each safety training kit. Updated for each new safety training kit; please call for updates if you have not received them. Item# MCAA-SE37 $67.20 (Members) l $100.80 (Non-members)

The Right Approach: Accident Investigation for the Mechanical Trades [DVD]Get step-by-step instruction on how to conduct a thorough accident in-vestigation and understand why accident investigations are so valuable. Item# MCAA-SE38V $109.20 (Members) l $163.80 (Non-members)

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Network Members burn brighter.SaskEnergy Network Members provide exceptional service and expert advice on residential and commercial natural gas solutions.

Discover the benefits of becoming a Network Member. Visit saskenergy.com or call 306-777-9460 for details.

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PRODUCTS & PUBLICATIONS CATALOGUE

Model Accident/Incident Investigation ProgramAccident/Incident investigation allows you to identify hazards and unsafe behaviour so that you can implement measures to prevent recurrence. This program will help you establish an effective investigation program for each project. Item# MCAA-SE52 $31.200 (Members) l $45.60 (Non-members)

Controlling Energy SourcesTeach your mechanical construction and service workers about the safe control of stored energy on jobsites. Stored energy exposures come from electrical, pneumatic, mechanical, thermal and chemical sources. Basic Kit (includes all three items) Item# MCAA-SE53 $144.00 (Members) l $214.80 (Non-members)Documentation System Item# MCAA-SE53D $10.20 (Members) l $23.70 (Non-members)Pocket Guides Item# MCAA-SE53P $25.20 (Members) l $38.40 (Non-members)DVD – Lock-out / Tag-out Item# MCAA-SE53V $109.20 (Members) l $163.80 (Non-members)

Inspecting Material Handling EquipmentTeach your workers how to properly inspect equipment used for lifting, mov-ing, and/or carrying materials used in the mechanical construction industry. Training covers safety inspections for cranes, forklifts, rigging equipment, etc. Basic Kit (includes all three items) Item# MCAA-SE54 $144.00 (Members) l $214.80 (Non-members)Documentation System Item# MCAA-SE54D $10.20 (Members) l $23.70 (Non-members)Pocket Guides Item# MCAA-SE54P $25.20 (Members) l $38.40 (Non-members)DVD – Inspecting Material Handling Item# MCAA-SE54 $109.20 (Members) l $163.80 (Non-members)

Twenty Top Hazards: Recognition and Protection KitThis kit will help viewers identify 20 of the top hazards in mechanical con-struction and show them how to protect themselves from these hazards. Basic Kit (includes all three items) Item# MCAA-SE61 $144.00 (Members) l $214.80 (Non-members)Documentation System Item# MCAA-SE61D $10.20 (Members) l $23.70 (Non-members)Pocket Guides Item# MCAA-SE61P $25.20 (Members) l $38.40 (Non-members)DVD – When Sparks Fly Item# MCAA-SE61V $109.20 (Members) l $163.80 (Non-members)

Toolbox Safety Talks – Volume IVDVD features 21 worker safety training programs and two industry supervi-sor programs. In addition to mechanical construction and service workers, many are readily applicable to general and other specialty trade programs. Item# MCAA-SE62 $60.00 (Members) l $120.00 (Non-members)

Fire SafetyShow mechanical construction workers how to help prevent jobsite fires and how to safely contend with them if they do occur. Basic Kit (includes all three items) Item# MCAA-SE63 $144.00 (Members) l $214.80 (Non-members)Documentation System Item# MCAA-SE63D $10.20 (Members) l $23.70 (Non-members)Pocket Guides Item# MCAA-SE63P $25.20 (Members) l $38.40 (Non-members)DVD – When Sparks Fly Item# MCAA-SE63V $109.20 (Members) l $163.80 (Non-members)

Twenty More Top Hazards: Recognition and Protection – Part Two The kit covers 20 additional mechanical construction industry hazards. Looking for Part 1? See the listing for Twenty Top Hazards: Recognition and Protection.Basic Kit (includes all three items) Item# MCAA-SE66 $144.00 (Members) l $214.80 (Non-members)Documentation System Item# MCAA-SE66D $10.20 (Members) l $23.70 (Non-members)Pocket Guides Item# MCAA-SE66P $25.20 (Members) l $38.40 (Non-members)DVD Item#MCAA-SE66V $109.20 (Members) l $163.80 (Non-members)

Safety Management for Supervisors [DVD]This 14-minute DVD for project managers and foremen will cover the critical aspects of project safety management including leadership, pre-task plan-ning, hazard recognition, auditing for compliance, properly addressing safety concerns, regulatory loss control, record-keeping and conflict resolution. Item# MCAA-SE67 $109.20 (Members) l $234.00 (Non-members)

Rigging Safety GuideThis user-friendly guide will assist mechanical industry workers in planning for safe rigging operations involving mechanical industry equipment and materi-als. Information on key safe rigging practices is provided to help workers: prevent rigging/lifting related injuries; prevent damage to equipment, materi-als and property; and perform their rigging responsibilities more efficiently. Item# MCAA-SE69PDF $16.80 (Members) l $25.20 (Non-members)

Safety Leadership for Mechanical Construction Supervisors This 14-minute DVD covers the key leadership skills needed to establish the job-site safety culture desired by every top-notch company and required by so many owners, GCs and CMs. Item# MCAA-SE70 $109.20 (Members) l $163.20 (Non-members)

Toolbox Safety Talks – Volume VThis volume of short duration safety training talks will further expand your training library. These talks will help remind mechanical construction workers to identify jobsite safety and health hazards, and protect themselves from those hazards. Item# MCAA-SE72 $60.00 (Members) l $120.00 (Non-members)

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Forklift Safety Training KitProvide the basic safety training every forklift operator needs from pre-trip inspections, load capacity instruction and learning about the stability triangle to lifting, moving and unloading cargo. Basic Kit (includes all three items) Item# MCAA-SE40 $144.00 (Members) l $214.80 (Non-members)Documentation System Item# MCAA-SE40D $10.20 (Members) l $23.70 (Non-members)Pocket Guides Item# MCAA-SE40P $25.20 (Members) l $38.40 (Non-members)DVD – Drive it Like a Pro Item# MCAA-SE40V $109.20 (Members) l $163.80 (Non-members)

Scaffold Safety Training KitTrain your workers to properly evaluate the set-up of a scaffold and recog-nize potential scaffold hazards. The kit covers the fundamentals of scaffold safety, including the basics of safe scaffold set-up, height and capacity limits, safe access, fall prevention and protection, and safe work practices.Basic Kit (includes all three items) Item# MCAA-SE41 $144.00 (Members) l $214.80 (Non-members)Documentation System Item# MCAA-SE41D $10.20 (Members) l $23.70 (Non-members)Pocket Guides Item# MCAA-SE41P $25.20 (Members) l $38.40 (Non-members)DVD – The Safe Set-Up Item# MCAA-SE41V $109.20 (Members) l $163.80 (Non-members)

Working Safely Around Heavy Equipment Safety Training KitTrain your workers to be aware of heavy equipment on the jobsite and fol-low simple, safe work practices that help reduce the risk of being involved in a heavy equipment incident.Basic Kit (includes all three items) Item# MCAA-SE42 $144.00 (Members) l $214.80 (Non-members)Documentation System Item# MCAA-SE42D $10.20 (Members) l $23.70 (Non-members)Pocket Guides Item# MCAA-SE42P $25.20 (Members) l $38.40 (Non-members)DVD – On Guard Item# MCAA-SE42V $109.20 (Members) l $163.80 (Non-members)

Hazard Communication Safety Training KitThis kit will help you teach your workers to identify and work safely when hazardous material is present. Basic Kit (includes all three items) Item# MCAA-SE43 $144.00 (Members) l $214.80 (Non-members)Documentation System Item# MCAA-SE43D $10.20 (Members) l $23.70 (Non-members)Pocket Guide Item# MCAA-SE43P $25.20 (Members) l $38.40 (Non-members)DVD – In The Know Item# MCAA-SE43V $109.20 (Members) l $163.80 (Non-members)

Asbestos Awareness Safety Training KitThis kit will help you teach workers to recognize when they could be exposed to asbestos, how to identify potential asbestos hazards and how to prevent asbestos exposure. Basic Kit (includes all three items) Item# MCAA-SE44 $144.00 (Members) l $214.80 (Non-members)Documentation System Item# MCAA-SE44D $10.20 (Members) l $23.70 (Non-members)Pocket Guides Item# MCAA-SE44P $25.20 (Members) l $38.40 (Non-members)DVD – The Safe Approach Item# MCAA-SE44V $109.20 (Members) l $163.80 (Non-members)

Toolbox – Safety Talks (Volume III)Volume III will expand your short-duration, worker safety training library. Item# MCAA-SE46 $55.20 (Members) l $88.80 (Non-members)

Welding and Cutting Safety Training KitThis kit will teach workers about welding hazards in the mechanical construc-tion and service industry. Trainees will learn to identify and protect themselves from the welding hazards associated with electrical shocks, burns, fires, etc.Basic Kit (includes all three items) Item# MCAA-SE47 $144.00 (Members) l $214.80 (Non-members)Documentation System Item# MCAA-SE47D $10.20 (Members) l $23.70 (Non-members)Pocket Guides Item# MCAA-SE4 $25.20 (Members) l $38.40 (Non-members)DVD – When Sparks Fly Item# MCAA-SE47V $109.20 (Members) l $163.80 (Non-members)

Electrical SafetyThis kit will help you teach workers about the electrical hazards encoun-tered everyday on the job site. Trainees will learn to identify and protect themselves from the electrical hazards associated with electric arc welding, use of power tools, damp or wet environments, temporary electricity, etc. Basic Kit (includes all three items) Item# MCAA-SE48 $144.00 (Members) l $214.80 (Non-members)Documentation System Item# MCAA-SE48D $10.20 (Members) l $23.70 (Non-members)Pocket Guides Item# MCAA-SE48P $25.20 (Members) l $38.40 (Non-members)DVD – Beware the Path of Least ResistanceItem# MCAA-SE48V $109.20 (Members) l $163.80 (Non-members)

Model Mould Prevention ProgramThis mould prevention program will help contractors establish company pro-cedures to help reduce the risk of litigation which can occur due to the growth of mould on jobsites. Item# MCAA-SE49 $31.20 (Members) l $45.60 (Non-members)

Model Job Safety Analysis ProgramThis program will help you establish a standard procedure for conducting a job safety analysis in your company in a way that is both cost-effective and efficient. Item# MCAA-SE51 $31.20 (Members) l $45.60 (Non-members)

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JIM PATTISONJIM101 – T/K

Model Environmental Management ProgramAlthough mechanical construction work does not typically generate the jobsite environmental issues that other trades do, there is an increasing demand from owners, GCs and CMs of all the trades to establish environmental management programs. This model program will help you meet that demand. Item# MCAA-SE73 $16.80 (Members) l $25.20 (Non-members)

MANAGEMENT

Change Orders, Productivity, Overtime – A Primer for the Construction IndustryDeveloped to assist construction contractors, their customers and oth-ers involved in construction projects in determining the costs associated with unplanned events, circumstances and factors that may impact the outcome, productivity and schedule of a project, this manual is in-tended to be a planning tool. Printed books are available while supplies last. Item# MCAA-M3 $252.00 (Members) l $318.00 (Non-members)

Planning for Profitability: Step by StepThis handy booklet will assist you in making an in-depth evaluation of a proj-ect before the signing of the contract, thereby reducing risk and enhancing profitability. Also available as a kit with its companion piece – Typical Project Management Flowchart. Item# MCAA-M4 $8.40 (Members) l $14.40 (Non-members)

Project Managers Manual [CD]This manual covers all aspects of mechanical industry project manage-ment, including key topics like managing change orders and claims, job cost and labour control, productivity, scheduling, safety and much more. Item# MCAA-M7 $162.00 (Members) l $270.00 (Non-members)

Management Methods Manual – PDFKeep your company running smoothly, efficiently and profitably by revisiting the basics. Management Methods Sections include: Accounting and Finance, Business Forms, Taxes, Change Orders, Contracts, Safety, Education and Training, and more. Item# MCAA-M8 – PDF $336.00 (Members) l $504.00 (Non-members)

Tool & Equipment Rental GuideThis is a comprehensive guide to cost recovery for commonly-used tools and equipment. Rates utilized come from cost formulas and analytic methods used in the construction industry, and consider purchase price, depreciation, maintenance and overhaul costs, indirect equipment costs and average an-nual use hours. Item# MCAA-M9 $84.00 (Members) l $126.00 (Non-members)

Five Key Trends to the Future of the Mechanical Contracting IndustryThis research report provides a studied look at some developing trends that portend to have real impact on the personal and business futures of mechanical contractors. The central thesis, underwritten by MCERF, is that you can change your future through actions and preparations you take today. Item# MCAA-M18 $25.20 (Members) l $38.40 (Non-members)

Procurement Chain Management in the Construction IndustryThis MCERF study describes the growing trend of owners and other enti-ties who engage in the procurement of equipment early in the project construction cycle. The study illustrates current models of procure-ment management and suggests a new method for performing this critical process. Item # MCAA-M19 $25.20 (Members) l $38.40 (Non-members)

The Value Chain: Adding Value to the Supply ChainThis MCERF study defines the construction supply chain and highlights key concepts that will help you transform your supply chain into a value chain. By streamlining work processes, developing stronger relationships with sup-pliers and using technology, you can significantly increase your company’s profitability. Item# MCAA-M20 $25.20 (Members) l $38.40 (Non-members)

Typical Project Management FlowchartThis indispensible reference tool will help keep your jobs on track every step of the way. The flowchart includes critical activities for each job along with the individuals typically involved in that activity. Also avail-able as a kit with its companion piece – Planning for Profitability: Step by Step. Item# MCAA-M21 $16.80 (Members) l $30.00 (Non-members)

Flowchart and Planning for ProfitabilityStep-by-Step Booklet. Item# MCAA-M22 $20.40 (Members) l $33.60 (Non-members)

Guide to Human Resources PoliciesDesigned to assist you in developing a human resources manual for your com-pany, this publication reflects current trends and law on human resource man-agement. A CD version is included to help you customize a human resources guide for your company. Item# MCAA-M23 $168.00 (Members) l $252.00 (Non-members)

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PRODUCTS & PUBLICATIONS CATALOGUE

PIPE WELDING

General Brazing GuidelinesBrazers will benefit from the concise, easy-to-read information and instructions in this pocket-size booklet. Guidelines supplement NCPWB Brazing Procedures Specifications and include mandatory and recommended practices, and general information. Item# MCAA-PW2 (ea.) $10.20 (Members) l $15.30 (Non-members)

General Instructions for Testing Pipefitting WeldersThis publication describes testing procedures for welders according to the requirements of Section IX, Welding, of the ASME Boiler and Pressure Vessel Code. Item# MCAA-PW3 (ea.) $13.80 (Members) l $24.00 (Non-members)

General Welding GuidelinesSupplement welders’ knowledge with this booklet of practices not included in the Welding Procedure Specifications. Information is necessary for the proper welding of pipe-fittings. Item# MCAA-PW4 (ea.) $10.20 (Members) l $15.30 (Non-members)

An Explanation of Certified Pipe WeldingThis publication describes “certified pipe welding” and outlines the requirements set forth in ASME Codes that contractors and welders must follow to properly install and fabricate welded piping systems in accordance with Welding Pro-cedure Specifications. Item# MCAA-PW9 (ea.) $10.20 (Members) l $15.30 (Non-members)

NCPWB Welding TalksThis publication is a comprehensive source on welding. It describes the various types of welding, soldering and brazing processes, as well as their advantages and limitations. It also explains the numbering system used for selecting elec-trodes as well as how to properly maintain welding equipment. Item# MCAA-PW21 (1 to 25 copies)(ea.) $16.80 (Members) l $36.00 (Non-members)

PLUMBING

Management Bulletins for Plumbing ContractorsThis publication contains bulletins that are designed to help plumbing contrac-tors successfully address some of the most challenging aspects of their business, including accounting and finance; business forms; business development; em-ployee relations; and more. Item# MCAA-PB5 $42.00 (Members) l $63.00 (Non-members)

Basics of Plumbing Service ManagementLearn to run a successful plumbing company from the experts... successful plumbing contractors. Includes how-to ideas for all areas of your company. Item# MCAA-PB6 $84.00 (Members) l $126.00 (Non-members)

MECHANICAL SERVICE CONTRACTORS

Why Small Businesses Fail & What To Do About ItWould you believe that more than four times out of five the reasons for small business failure are within the control of management? By identifying the elements that get companies into trouble you can protect yourself and increase your chances of success tremendously. Item# SMS08 [CD ROM] $24.00

What’s In It For Me? The Language of SalesCustomers want to buy solutions to their problems. Make sure you are always focusing on what your customers want and not on what you are selling. This program includes excellent scripts that you can easily adapt to your business.Item# CMS11 [CD ROM] $24.00

You Charge WHAT Per Hour?This is Ron Coleman’s best-selling book. A Guide to pricing mechanical and electrical services for the residential and commercial markets. Book or CD ROM. Item# CMS02 [CD ROM] $24.00 l [Book] $42.00

Making Your Business ProfitableWhat exactly is profit? How can you increase it? Understand and calculate your true profit improvement potential. Develop a profit improvement strat-egy that works. Item# CMS09 [Book] $24.00

Mechanical Construction and Service Vehicle Safety KitThis kit teaches operators and users of mechanical construction and service vehicles about the most common hazards associated with their use and how to avoid them. It comes with a training video, set of 20 pocket guides with helpful tips and reminders and a training documentation system. Basic Kit (includes all three items) Item# MCAA-SE14 $144.00 (Members) l $214.80 (Non-members)Documentation System Item# MCAA-SE14D $10.20 (Members) l $23.70 (Non-members)Pocket Guide Item# MCAA-SE14P $25.20 (Members) l $38.40 (Non-members)Video – Ready for the Road Item# MCAA-SE14V $109.20 (Members) l $163.80 (Non-members)

Safety Orientation Training Kit for ServiceThis kit is the best defence for mechanical service technicians against various safety risks. The kit comes with a training video, set of 20 pocket guides and reminders for each service technician, and a training documentation system. Basic Kit (includes all three items) Item# MCAA-SE18 $144.00 (Members) l $214.80 (Non-members)Documentation System Item# MCAA-SE18D $10.20 (Members) l $23.70 (Non-members)Pocket Guide Item# MCAA-SE18P $25.20 (Members) l $38.40 (Non-members)Video - On the Road & On the Job Item# MCAA-SE18V $109.20 (Members) l $163.80 (Non-members)

Mechanical Service SafetyWalk mechanical service workers through a typical workday while address-ing many of the most common hazards in the industry with this training kit. Topics covered include pre-job planning, safe loading of equipment and materials, safe driving, ladder safety, and much more. Basic Kit (includes all three items) Item# MCAA-SE64 $144.00 (Members) l $214.80 (Non-members)Documentation System Item# MCAA-SE64D $10.20 (Members) l $23.70 (Non-members)Pocket Guides Item# MCAA-SE64P $25.20 (Members) l $38.40 (Non-members)DVD – From Start to Finish Item# MCAA-SE64V $109.20 (Members) l $163.80 (Non-members)

RiggingTeach mechanical construction and service workers how to safely rig materi-als and equipment lifted by cranes and derricks. Basic Kit (includes all three items) Item# MCAA-SE65 $144.00 (Members) l $214.80 (Non-members)Documentation System Item# MCAA-SE65D $10.20 (Members) l $23.70 (Non-members)Pocket Guides Item# MCAA-SE65P $25.20 (Members) l $38.40 (Non-members)DVD – Right Before the Lift Item# MCAA-SE65V $109.20 (Members) l $163.80 (Non-members)

Basics of Service Management ManualThe practical guidelines in this publication will help you organize and effec-tively manage the essential functions of your mechanical service contracting company. Topics include finance, sales and marketing, administration, oper-ations and personnel. Item# MCAA-SM2 $84.00 (Members) l $168.00 (Non-members)

Labour Estimating Guide for Service [CD-ROM]Guide includes industry consensus data on routine maintenance tasks and average times to complete those tasks. It includes a discussion on basic as-sumptions, labour correction factors, list of routine maintenance tasks for 50 different pieces of equipment and more. The tasking lists are provided in both Adobe Acrobat PDF and Microsoft Excel formats for flexibility. (Anyone who previously purchased a Labour Estimating Guide for Service can upgrade to version 2.0 for $30 U.S. To download the LEM for Service, use the LEM order form). Item# MCAA-SM9 $151.20 (Members) l $225.60 (Non-members)

MSCA Customer Service Training Series – CDMSCA’s 30-module program is designed to provide in-house training of ser-vice employees whenever and wherever you want. The Participant Workbook includes materials for all 30 modules and notes for each session. The Leader’s Guide contains detailed class content that can readily be delivered by a non-professional trainer. Item# MCAA-SM10 $78.00 (Members) l $117.00 (Non-members)

Hiring Guide for the Mechanical Service ContractorGet the tools and resources you need to efficiently recruit, hire and retain job candidates in order to build a competent and highly-productive workforce for your mechanical service operation. Customizable forms are included to get you started right away. Item# MCAA-SM11 $100.80 (Members) l $166.80 (Non-members)

Tailgate Safety Talks for ServiceDelivers basic information about the most common hazards mechanical service contractors face on the job and how to avoid them. Item# MCAA-MSSE2 $16.80 (Members) l $25.20 (Non-members)

MSCA Model Safety & Loss Prevention ProgramThis handy CD features a basic model safety program and eight topic-specif-ic model programs. Each program is fully customizable to suite your compa-ny’s individual needs. Item# MCAA-MSSE3 $210.00 (Members) l $312.00 (Non-members)

Technical Data & Safety Guide for ServiceThe ‘Technical Data & Safety Guide for Service’ contains conversion factors; equipment formulas; electrical, refrigerant, pneumatic, pump and water piping design, and fan and duct design data; as well as safety guidelines formatted to fit in a handy, pocket-sized booklet that techni-cians can carry along on their service calls. Item# MCAA-MSSE4 - 1-10 copies (ea.) $25.20 (Members) l $37.80 (Non-members)

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INFORMATION GUIDE 2017 l MECHANICAL CONTRACTORS ASSOCIATION OF CANADA 19www.mcac.ca

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Model NFPA 70E – 2009 Electrical Safety Program for ServiceDesigned especially for mechanical service contractors whose technicians perform work on HVAC units that are pushing 480 volts or less, and based on information from NFPA 70E – 2009, this program will help you develop an electrical safety program that is specific to your company’s needs. Item# MCAA-MSSE6 $31.20 (Members) l $72.00 (Non-members)

MSCA Safety Talks – Volume IIThis Volume of 52 talks offers new and expanded information about the most common hazards mechanical service contractors face on the job and how to avoid them. Item# MCAA-MSSE7 $16.80 (Members) l $36.00 (Non-members)

MSCA Safety Manual for the Mechanical Service TradesThis user-friendly book was designed specifically for the mechanical service in-dustry. Colour illustrations highlight key points and enhance the reader’s ability to find information. Item# MCAA-MSSE8 $10.20 (Members) l $15.30 (Non-members)

Taking the Mystery Out of SellingThis CD demonstrates how to develop a great sales department. Item# RCOL-FIN1 $24.00 (Members) l $42.00 (Non-members)

Your Million Dollar SystemHow to increase the value of your construction business by $1-million in three years, this book has the opportunity to change your whole future for the better. Reading it is only the first step in your journey to earning more money. Item# RCOL-FIN2 $54.00 (Members) l $102.00 (Non-members)

Your 4 Steps to Bigger ProfitsThis management course provides the vital steps to bigger profits for those in service and contracting who have a responsibility for profitability within their company. Item# RCOL-FIN3 (All 4 books) $210.00 (Members) l $330.00 (Non-members)

Making Your Business ProfitableWhat exactly is profit? How can you increase it? Understand and calculate your true profit improvement potential. Develop a profit improvement strategy that works. Item# RCOL-FIN4 $36.00 (Members) l $66.00 (Non-members)

Canadian Construction Association Please contact your local construction association office for all CCA & CCDC Standard Construction Documents

CCA 1 – 2008: Stipulated Price SubcontractStandard subcontract form between prime contractor and subcontractor where payment is based on a stipulated or fixed price. Users can choose between the refer-by-reference or stand-alone approaches simply by com-pleting either page 2A or 2B (not both) and discarding the other page.

CCA 5 – 1998: Construction Management Contract FormStandard form of agreement between Owner and Construction Manager to provide site management, administrative and technical services for a fixed fee.

CCA 16 – 1992: Guidelines For Determining The Costs Associated With Performing Changes in The WorkA guide document outlining a change-order checklist and including a model change-order quotation form.

CCA 17 – 1996: Stipulated Price Contract For Trade Contractors On Construction Management ProjectsStandard contract form between Owner and Trade Contractor to perform the required work for a single, pre-determined fixed price, regardless of the Trade Contractor’s actual costs. It is specifically for use where the project is performed under the construction management method of contracting.

CCA 25 – 2001: A Guide To Project Management ServicesA guide document outlining the project management concept and describ-ing the project manager’s role and standard performance in managing a project from conception through design to construction and commissioning.

CCA 26 – 2000: A Guide To Construction Management ContractsA guide document describing the construction management method of contracting. It explains the recommended roles and qualifications for a construction manager as well as providing guidelines for the selection process and fee schedule.

CCA 27 – 1997: A Guide On Construction Environmental Management PlanningA guide document outlining sound environmental practices in the construc-tion industry. It serves to assist contractors in developing an Environmental Management Program.

CCA – 2009: A Guide To Improving Cash Flow In The Construction Industry A guide document identifying where cash flow problems generally occur in a construction project and suggests possible solutions.

CCA 50 – 2003: A Prime Contractor’s Guide to Project Financing and Payment SecurityThis guide shows how a prime contractor can minimize the risk of non-payment prior to bidding on a project, prior to signing a contract and during the admin-istration of a contract. A financing risk management checklist is also provided.

CCA 51 – 2008: Guide to Calling Bids &Awarding SubcontractsA guide document recommending best practices in all aspects of the bid calling and award subcontract process.

CCA 52 – 2008: Joint Venture GuideA guide document that introduces the concept of a joint venture involved in commercial construction; outlines the potential advantages and risk inherent; identifies keys to a success joint venture; and provides a checklist of commercial consideration of a joint venture agreement.

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CCA 61 – 2008: Risks of Pre-Purchasing Equipment and Materials for Construction ProjectsA guide document that explains the costs and risks associated with pre-purchasing equipment and materials, which may outweigh any anticipated economic and scheduling advantage.

CCA 81 – 2001: A Best Practices Guide To Solid Waste ReductionA guide document providing an overview of federal, provincial and munici-pal waste guidelines and the CCA’s Waste Management Code of Practice.

CCA 82 – 2004: Mould Guidelines For The Canadian Construction IndustryA guide document offering practical advice on mould-related issues (legal, insurance and health considerations). It also offers helpful information on how to minimize its presence, identify and measure it, and step-by-step instructions on remediation.

CCA 90 – 2007: Guidelines For Electronic ProcurementA guide document offering the value and benefits of electronic procurement. It identifies the key issues and recommended “best practices” for the process.

GUIDE – 1993: Recommended Guidelines For Provision of Geotechnical Information In Construction ContractsA guide document jointly developed with the Association of Consulting Engineers of Canada to assist Owners, Consultants and Contractors in overcoming problems associated with geotechnical information provided in construction contracts.

GUIDE – 2011: A Trade Contractor’s Guide and Checklist To Construction ContractsA guide document outlining certain contractual provisions which can adversely affect the trade contractor’s rights and obligations. It includes a checklist for trade contractors.

CCDC StandardConstruction Documents

CCDC 2 – 2008: Stipulated Price ContractStandard prime contract between Owner and prime Contractor to perform the required work for a single, pre-determined fixed price or lump sum, regardless of the Contractor’s actual costs. *Available in electronic format only.

CCDC 3 – 1998: Cost Plus ContractStandard prime contract between Owner and prime Contractor to perform the required work on an actual-cost basis, plus a percentage or fixed fee which is applied to actual costs.

CCDC 4 – 1982: Unit Price ContractStandard prime contract between Owner and Prime Contractor to perform the required work for a pre-determined, fixed amount for each specified unit of work performed. The total price is determined by multiplying the unit price by the actual, measured quantity of work performed for each specified unit.

CCDC 5A – 2010: Construction Management Contract – For Services Standard contract between Owner and Construction Manager for which the Work is to be performed by Trade Contractors. The Construction Manager acts as a limited agent of the Owner providing advisory services and administering and overseeing the contracts between the Owner and Trade Contractors.

CCDC 5B – 2010: Construction Management Contract – For Services and ConstructionStandard contract between Owner and Construction Manager to provide advisory services during the pre-construction phase and perform the re-quired Work during the construction phase.

CCDC 17 – 2010: Stipulated Price Contract For Trade Contractors on Construction Management ProjectsStandard contract form between Owner and Trade Contractor to perform the work for a single, pre-determined fixed price, regardless of the Trade Con-tractor’s actual costs. It is specifically for use where the project is performed under the CCDC 5A Construction Management method of contracting.

CCDC 9A – 2001: Statutory Declaration of Progress Payment Distribution by ContractorA sworn statement for use by the Contractor as a condition of receiving payment for either the second and subsequent applications for progress payment or the release of holdback funds.

CCDC 9B – 2001: Statutory Declaration of Progress Payment Distribution by SubcontractorA sworn statement for use by the Subcontractor as a condition of receiving payment for either the second and subsequent applications for progress payment or the release of holdback funds.

CCDC 11 – 1996 (R2006): Contractor’s Qualification StatementA standard for obtaining information on capacity, skill and experience of Contractors bidding on building construction projects.

CCDC 12 – 1994: Project Financial InformationA model form to assist the Owner in showing that financial arrangements have been made to fulfill the Owner’s obligations under the contract (e.g. CCDC 2).

DOC 14 – 2000: Design-Build Stipulated Price Contract(CCA, CSC, RAIC) Standard prime contract between Owner and Design-Builder where the Design-Builder performs Design Services and Construction under one agreement, for a single, pre-determined stipulated or fixed price.

DOC 15 – 2000: Design-Build / Consultant Contract(CCA, CSC, RAIC) Standard contract between Design-Builder and Consul-tant to perform the design services required under a design-build contract between Owner and Design-Builder.

CCDC 18 – 2001: Civil Works ContractStandard prime contract between Owner and Contractor for civil works construction, e.g. roads, bridges, dams, underground utilities, etc.

CCDC 20 – 2008: A Guide to the Use of CCDC 2 – 2008 Stipulated Price ContractA guide document designed to assist users of CCDC 2 – 2008.

CCDC 21 – 2000: A Guide to Construction InsuranceA guide document explaining construction insurance policies and require-ments in CCDC contract forms.

CCDC 22 – 2002: A Guide to Construction Surety BondsA guide document explaining the surety bonding process and the purpose and function of the CCDC standard bond forms (i.e. CCDC 220, 221 and 222).

CCDC 23 – 2005: A Guide to Calling Bids and Awarding Construction ContractsA guide document outlining the process of soliciting and evaluating construc-tion bids and awarding the construction contract. Includes a sample bid form.

CCDC 24 – 1996: A Guide of Model Forms and Support Documents A guide document to assist users of CCDC 2 – 1994 in meeting the administra-tive requirements outlined in that standard contract form. For each model form the guide contains a brief explanation of each of the administrative processes involved, a short narrative description to guide users of the form, a list of items which should be included in the form, and an example of a model form.

CCDC 40 – 2005: Rules for Mediation and Arbitration of Construction DisputesStandard rules for mediation and arbitration of CCDC 2 construction disputes to be used in conjunction with the dispute resolution procedures of CCDC 2.

CCDC 41 – 2008: CCDC Insurance RequirementsStandard insurance requirements to be used in conjunction with the insur-ance provision of CCDC contract forms. * Available in electronic format only. ** A free guide that is included as the last page of the CCDC 2 – 2008 electronic document.

CCDC 43 – 1998: A Guide to the Use of CCDC 3 – 1998 Cost Plus ContractA guide document designed to assist users of CCDC 3 – 1998.

CCDC 48 – 2002: A Guide to the Use of CCDC 18 – 2001A guide document designed to assist users of CCDC 18 – 2001 Civil Works Contract.

CCDC 220 – 2002: Bid BondStandard surety bid bond form guaranteeing performance of the contract by the Contractor.

CCDC 222 – 2002: Labour and Material Payment BondStandard surety labour and material payment bond form guaranteeing that the Contractor will satisfy all labour and material payment obligations incurred in performing the contract.

PRODUCTS & PUBLICATIONS CATALOGUEContinued From Page 19

Continued On Page 24

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Members Non-Members

Access Fee $650 $5,500

Maintenance Fee(billed every January) $225 $750

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Sponsored Non-Member SubscriptionAgreement for the MCAA WebLEM

Terms and ConditionsThese are the terms and conditions under which the company, whose information appears in the form below (“Your Company”), is subscribing to the WebLEM offered by the Mechanical Contractors Association of America, Inc. (“MCAA”), located at 1385 Piccard Dr., Rockville, MD 20850. Please read these terms and conditions carefully before submitting this form to MCA Canada for signature prior to sending to MCAA. By completing and submitting this form, Your Company agrees to be bound by these terms and conditions as a prerequisite to WebLEM subscription.

Your company also agrees to pay an annual maintenance fee. This fee will be due and payable in the year following the initial subscription to the WebLEM and will be invoiced each year thereafter.

The material in the WebLEM is copyrighted by MCAA. No reproduction of the material is permitted without prior written permission of MCAA.

This subscription form must be submitted and agreed to by the Owner, Partner or, if a Corporation, by an Offi cer of Your Company.

I recommend that the following company receive a discounted subscription to WebLEM.

The company has been advised of the fee charged for maintaining its WebLEM subscription, and it is agreed that this feel will be paid by: Company Local MCA

Sponsor Name:

Executive Offi ce Name (Please Print) Name of Local MCA

Executive Offi cer Signature Date

Please submit this form for Your Company’s WebLEM subscription

Subscription Fee $650 (USD)

Payment Information VISA □ MC □ AmEX □ Discover □

Card Number Exp. Date

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Your Name: Your Title:

Company:

Address:

City/Town: Prov.: Postal Code: Country:

Telephone: E-mail:

□ I certify that I am an owner, partner or, if a corporation, an offi cer of my company.

Company:

Address:

City/Town: Prov.: Postal Code: Country:

Telephone: E-mail:

Person to Receive User ID and password to Access WebLEM □ Same As Above □ Person Listed Below

Name: Title:

Company:

Address:

City/Town: Prov.: Postal Code: Country:

Telephone: E-mail:

Please submit your completed agreement to: Mechanical Contractors Association of Canada#701 – 280 Albert St. • Ottawa, ON K1P 5G8 • Fax: (613) 235-2793 • E-mail: [email protected]

Mechanical Contractors Association

of America

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PRODUCTS & PUBLICATIONS CATALOGUEContinued From Page 20

MATERIAL SAFETY DATA SHEETS

Compiled by CCOHS, MSDS is a comprehensive database of more than 310,000 Material Safety Data Sheets, obtained directly from 2000 North American manufacturers and suppliers. (An additional 130,000 French-lan-guage material safety datasheets are available as a separate database, FTSS).

Manage and comply with hazard communication, WHMIS and other right-to-know requirements quickly and efficiently with this essential information about chemicals used in your workplace. CCOHS’ MSDS database is used by thousands as their primary source for chemical hazard information, because it provides the following benefits:

• RELIABLE – Manufacturers and suppliers of chemical products contribute MSDSs directly to CCOHS.• ACCURATE – Retrieve text exactly as contributed by suppliers who are responsible for the content and currency of each MSDS.• ALWAYS CURRENT – MSDSs are the most recent available from sup-pliers. On average, over 60,000 records are added or replaced each quarter. You receive your choice of either monthly updated internet access or an updated DVD every three months. Each month you’ll receive a change notification with information on datasheets or collections that have been added, changed or removed from the database.• EASY TO USE – Search for MSDS by product name, manufacturer or supplier; find, print or save the full MSDS in just seconds.• EFFICIENT – Manage your MSDSs electronically, eliminating the need for paper records.

For more information, call toll free 1-800-668-4284 orTel: (905) 570-4500, Fax: (905) 572-2206,

E-mail: [email protected]

$350.00 (CCOHS list price) / DVD / Web-Based / Intranet

* Single user price. Multi-user licenses also available. The more users you register the more your save.

□ Cheque Amount $

□ Bill Me (Members Only)

Charge My:

□ VISA □ MasterCard □ AmEX

Card #:

Expiration Date:

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Publication Order Form

PLEASE CHECKPLEASE CHECK

□ MCA Canada Member

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□ New Address

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METHOD OF PAYMENTMETHOD OF PAYMENT

SHIP TO:Name

Company Name

Billing Address

City Prov. Postal Code

Shipping Address (NO Postal Box if shipping via courier)

City Prov. Postal Code

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SEND ME:

QUANTITY ITEM # ITEM COST TOTAL COST

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Shipping Preference:□ Canada Post (least expensive)□ Courier (Ground 4-5 days)□ Courier (Overnight)□ Other (Please Specify:) _______________________

TAX (PST / GST / HST)TOTAL **Please note some products are priced and will be invoiced in U.S. Funds

SEND TO:

MECHANICAL CONTRACTORS ASSOCIATION OF CANADA#701 – 280 Albert St., Ottawa, ON K1P 5G8

Fax: (613) 235-2793 or E-mail: [email protected]

SHIPPINGOrders will be sent to shipping address. All orders are shipped Canada Post, unless otherwise specified (i.e. Courier). Additional charges will be added if Express Delivery is requested.

PAYMENTAll orders from non-members must be pre-paid by either cheque, money order or credit card (VISA, MasterCard or American Express). Cheques are made payable to MCA Canada.

PRICE CHANGESPrices subject to change without notice.

RETURNSMCA Canada will replace any defective or damaged items returned within 30 days of receipt (please include your original invoice). Return after 30 days may be refunded for 75 per cent of the purchase price and must be in original condition (original invoice must be included). No returns in excess of 150 days will be accepted. Videotape and software items may only be exchanged, if defective or damaged, for the same item. As publications are revised, MCAC will not allow credit for or the return of previous editions. MCAC reserves the right to reject any return. Software is non-refundable.

NOTES• All orders must be in writing.• Please allow four to six weeks for delivery.• Members only – Invoice will accompany shipment and will be payable to MCA Canada upon receipt.• List prices do NOT include shipping / handling, or taxes.• Prices for MCAA and PHCC publications are in U.S. Funds. Invoices will be in U.S. Funds.

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SUPERVISORY / FOREMAN TRAININGSupervisory 101 GSA 60 31

Growing and Developing Supervisors GSA 8 31

Advanced Supervisors: Turning Supervisors into Better Leaders GSA 8 31

Planning Skills for Foremen TBA 8 31

Productivity Improvement for Mechanical Projects GSA 8 31

The Foreman’s Role in Project Documentation TBA 4 31

Managing Labour: Coding, Tracking and Forecasting TBA 4 31

Managing Change on the Jobsite TBA 4 31

Critical Leadership Skills for Project Foremen TBA 4 31

Successful Survival of Project Closeout TBA 4 31

Everyday Negotiating Skills for Jobsite Supervisors TBA 4 31

Six Habits of Highly Productive Foremen TBA 4 31

Practical Time Management Skills for Foremen TBA 4 31

Managing Your Subcontractors TBA 4 31

Qualities, Characteristics and Habits of the Industry’s Best Foremen TBA 4 31

Creating Highly Effective Foremen / Project Manager Partnerships

TBA 4-8 31

Foreman Training in Jobsite Management of Resources TBA 8 32

Basic Business Writing for Foremen TBA 4 32

Proactive Service® Workshop for Foremen GSA 8 32

Development and Management of the Look Ahead Schedule TBA 8 32

Developing Frontline Leadership GSA 8 32

Front Line Project Profitability TBA 8 32

Supervisory Training TBA 8 32

How to be a More Effective Foreman GSA 8 32

How to Use Stockmen and Other Unskilled Help to Improve Job Productivity

TBA 8 32

ESTIMATINGComputerized Mechanical Estimating GSA 40 32

Project Acquisition Process GSA 4-12 32

Basic Principles & Practices of Project Estimating GSA 8 32

Estimating Practices for Profitable Contracting GSA 8 32

How to Avoid Killer Jobs by Improving Estimating Accuracy GSA 8 33

Advanced Estimating: Turning Your Take-Off into a Winning Proposal

GSA 8 33

COMMISSIONINGCommissioning 101 TBA 6 33

Commissioning Z320 TBA 4 33

BUILDING INFORMATION MODELING (BIM)Introduction to Building Information Modeling (BIM) GSA 8 33

Kick Starting BIM Because You Must: A Primer for Starting BIM GSA 8 33

Getting the Most from BIM Project Execution Plans GSA 8 33

For more information about these programs, visit www.constructioneducation.ca or call (613) 232-5169

NATIONAL SEMINAR PROGRAM CATALOGUE

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BUILDING INFORMATION MODELING (BIM)Implementing and Managing the BIM Process GSA 8 33

How to Use BIM to Improve Productivity GSA 8 33

BIM – Managing the Process, Controlling the Cost TBA 8 34

PROJECT PLANNING & SCHEDULINGPrinciples and Practices of Project Scheduling GSA 8 34

Achieving Greater Project Success & Profitability through Pre-Construction Planning GSA 8 34

Planned and Unplanned Schedule Compression GSA 8 34

Managing Construction Delay Claims GSA 8 34

Short Interval Scheduling GSA 8 34

Project Scheduling & Time Management Made Easy GSA 8 34

Microsoft Project Essentials GSA 16 34

Project Scheduling Essentials GSA 8 34

Project Schedule Control GSA 8 34

Getting More Life Out of Your Time GSA 8 34

Control Your Life by Controlling Your Time TBA 4 34

Time Management Skills and Managing Multiple Projects TBA 4 34

Mechanical Scheduling: The Basics of Scheduling a Mechanical Project TBA 4 34

Getting More Done: Turning Today’s Rat Race Into a Productive Workplace TBA 8 34

LEADERSHIP, COMMUNICATION & NEGOTIATIONTeam Building GSA 8 35

Re-Energize Your Workforce TBA 4 35

Written Communication Skills TBA 4 35

Leading Change for Team Leaders GSA 8 35

Leading People to Effectiveness GSA 8 35

Dealing With Difficult People at Work TBA 4 35

Working With People More Effectively GSA 8 35

Negotiating: Basic Negotiating Skills for Project Managers TBA 4 35

Critical Leadership Skills for Project Managers TBA 4 35

High Impact Communication Skills GSA 8 35

The Art of Being an Effective Manager GSA 8 35

Understanding and Resolving Conflict TBA 4 35

Interpersonal Skills of the Project Team TBA 4 35

Construction – A People Business TBA 8 36

How To Find, Train, Motivate and Retain Employees TBA 8 36

CHANGE ORDERSChange Notice Management GSA 8 36

Cumulative Impact of Change Orders GSA 8 36

Managing Change Orders and Documenting Construction Disputes GSA 8 36

For more information about these programs, visit www.constructioneducation.ca or call (613) 232-5169

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SAFETYSafety – The Foreman’s Critical Role TBA 4 36

The Profitability of Safety TBA 4 36

BUSINESS MANAGEMENTHow To Avoid Claims and Increase Profits GSA 8 36

Procurement Chain Management GSA 8 36

Vendor Partnership in Mechanical Contracting Kick-off Workshop

GSA 8 36

Operation Model for Maximizing Profitability GSA 8 36

Ideal Jobsite Inventory Levels GSA 8 36

CCA Stipulated Price Subcontract TBA 2 36

Claims Avoidance TBA 4 36

Strategy in the Eye of the Storm: Developing a Proactive & Sustainable Strategy for Today & Tomorrow

GSA 8 36

Developing Operational Excellence: Developing a Strategic Culture Dedicated to Improving Productivity

GSA 8 36

Business Development Strategies: Developing a Proactive Strategy to Increase Sales

GSA 8 37

Business Networking Workshop GSA 8 37

Three P’s to Powerful Presentations TBA 4 37

Finance and Accounting for Non-Financial Managers TBA 4 37

Making the Numbers Work GSA 8 37

Selling Mechanical Services GSA 8 37

Contract Language – What You Don’t Know Can Hurt You GSA 8 37

Design for Value Engineering to Increase Job Profits GSA 8 37

Externalizing Work Using Pre-Fabrication Design of Effective Process: A Tool for Maximizing Profitability

TBA 8 37

Maximizing Your Cash Flow TBA 2 38

The Business of Contracting: Back to the Basics TBA 4 38

Financial Statements – What You Always Wanted to Know But Were Afraid to Ask

TBA 4 38

Construction Financial Management – It’s More Than Accounting

TBA 4 38

General Conditions of the Contract TBA 4 38

Knowing the Score TBA 4 38

The Ins and Outs of Bonding – How to Get What You Want TBA 2 38

Moving Forward When the Economy is Holding You Back TBA 4 38

Knowing the Craft is Not Enough TBA 8 38

The Successful Entrepreneur TBA 4 38

Selling & Marketing Construction Products & Services TBA 8 38

Boosting Profits Through Employee Cost Awareness TBA 8 38

Enhancing Sales From the Top TBA 8 38

How to Get the Job at Your Price TBA 8 38

PRODUCTIVITYJobsite Productivity: How to Protect It... How to Improve It GSA 8 38

Managing Field Productivity to Improve the Bottom Line GSA 8 40

For more information about these programs, visit www.constructioneducation.ca or call (613) 232-5169

NATIONAL SEMINAR PROGRAM CATALOGUE

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PRODUCTIVITYProject Tracking to Improve Labour Productivity: An Earned Value Approach GSA 8 40

Principles of Job Productivity Assurance and Control (JPAC®) GSA 8 40

Design and Selection of Correct Cost Codes to Improve Job Feed-back, Tracking and Productivity GSA 8 40

Planning for Productivity: A Case Study GSA 8 40

Productivity Improvement GSA 16 40

PROJECT MANAGEMENT10-Day Project Management GSA 80 40

Project Management End-To-End and The Role of Documentation GSA 8 40

Project Management Essentials for Contractors GSA 16 40Project Construction Management and Construction Administration GSA 16 40Project Controls GSA 16 40Managing Project Risks and Uncertainties GSA 16 40How to Turn Around a Job Going Bad: A Case Study GSA 8 40Introduction to Project Management GSA 8 40

Overview of the Pre-construction Planning Process GSA 8 40

Improve Profits by Reducing Labour Risks GSA 8 40

Strategic Planning for Sub-Contractors GSA 8 40

Sub-Contractor vs. General Contractor Material Purchasing GSA 8 42

Agile Construction GSA 8 42

Proactive Selling Skills for Project Managers GSA 16 42

Field Based Project Management GSA 8 42Comprehensive Approach to Project Management:Integration of Office & Field Operations GSA 16 42

Fundamentals of Job Cost Control TBA 4 42

Planning Skills for the Project Team GSA 4 42Contracts: Using the Content as a Tool for Project Management TBA 4 42

Productivity Improvement for Mechanical Projects TBA 4 42Value-Based Mechanical Project Management TBA 4 42Essential Management Skills for the Project Manager GSA 4-8 42Change Order Management: Best Practices for Success TBA 4 42Managing the Risk of Owner Furnished Equipment TBA 4 42Profitability Managing Your Subcontractors TBA 4 44Successful Survival of Project Closeout TBA 4 44Basic Construction Law Concepts for Mechanical Project Managers GSA 8 44

High Impact Communication Skills TBA 4 44Best Practices of Blue Chip Mechanical Project Managers TBA 4 44Advanced Project Management Workshop Series: Risk Identification and Mitigation GSA 8 44

Fundamentals of Project Management Course TBA 24 44Six Habits of the Highly Profitable Project GSA 8 44Project Management: Intermediate Level GSA 8 44Managing Project Risk Through Solid Documentation GSA 8 44Project Management for Executives TBA 8 44Project Communication: Understanding the Importance of Properly Communication Throughout the Project TBA 8 44

How to Build a Productive and Profitable Work Breakdown Structure WBS® TBA 8 44

For more information about these programs, visit www.constructioneducation.ca or call (613) 232-5169

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PROJECT MANAGEMENT ... continued

How to Design an Effective Project Document Management System and Control TBA 8 46

E-Learning – Various Courses GSA 8 46

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SERVICE CONTRACTORSProactive Service™ Workshop GSA 6 46Dispatcher Training Program GSA 16 46Service Manager Training Academy TBA 24 46Building Your Service Team from the Top GSA 8 46Customer Service for the Service Organization TBA 8 46Thriving as a Service Contractor GSA 8 46Growing and Developing Service Supervisors GSA 16 46Planning, Goal Setting & Performance Improvement GSA 8 46Service Supervisor Training Academy TBA 46Service Sales Academy TBA 46Service Tech Training Academy TBA 46Creating the Proactive Service® Experience TBA 4 46Providing Professional Customer Service TBA 8 47Service Manager Series TBA 8 47Preventative Maintenance and Project Sales Series TBA 8 47Delivering the Ultimate Service Experience for Technicians Series TBA 8 47Proactive Service® for Technicians Series TBA 8 47

For more information about these programs, visit www.constructioneducation.ca or call (613) 232-5169

NATIONAL SEMINAR PROGRAM CATALOGUE

Programs That Come To YouThe Construction Education Council (CEC) is widely known as the education arm of MCA Canada. We take pride in being the only National Association to have this service available to the entire membership. The following is a list of programs that are available for on-site training at your company or through your local association. If you would like further information on a course or you are interested in booking a program, please contact CEC and we would be pleased to look after arranging all the details. The majority of the listed programs range from half-day to two-days in duration, and all programs are based on critical INDUSTRY related issues. Unless specified per person, the fee provided is a group rate for up to 15 students which includes the following: the instructor, their expenses related to travel and all course materials. To determine if a seminar has been scheduled in your area, contact your local association or the CEC office at (613) 232-5169 or by e-mail at [email protected]. To download the complete Education Catalogue with course summaries, visit the CEC website at www.constructioneducation.ca.

GOLD SEAL CERTIFICATION PROGRAM

The CCA Gold Seal Certification Program is a national program for construction Project Managers, Superin-tendents, Estimators and Owners. Certification is based on the candidate’s education, experience and their ability to satisfy the rigorous standards of the Program. This may mean the successful completion of a Gold Seal exam. The Gold Seal Certificate was developed by the industry for the industry, and is a voluntary certification program for the in-dividual. The Certificate signifies that the individual has at-tained a nationally-recognized level of experience and competence as a Project Manager, Superintendent, Estimator or Owners. CEC is a sup-

porter of the Gold Seal program and attempts to make every effort possible to have all of its qualifying courses Gold Seal Accredited. For the individual – the Gold Seal Certificate is a declaration of skill and competence that is recognized by the construction industry across the country. The Certifi-cate will enhance mobility and professional development of construction managers. For the contractor – employing Gold Seal Certified managers is a statement regarding the professionalism and commitment of the firm to construction

* Gold Seal Accredited courses are indicated (GSA) in the Tables on pages 26 to 30

management excellence. A Gold Seal Certificate assists employers in re-cruiting capable construction managers.

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NATIONAL SEMINAR PROGRAM CATALOGUE

SUPERVISORY

Six Day Supervisory 101 – Gary LehmanThe Six Day CEC anchor program covers all aspects of Supervision. It is based on the National Electrical Contractors Association (NECA) program and was adapted to fit the needs of mechanical contractors. Participants attending this course will be instructed on the many aspects involved in project planning, managing the job site, monitoring the proj-ect and closing out a project. Instructor: Gary Lehman

Attendees: Project Coordinators, Supervisors, Foremen

Growing and Developing SupervisorsIf you want to develop men and women into managers, or perhaps work on your own supervisory skills, this seminar can help. Geared towards anyone who manages people, this real world presentation has been used to train over 8000 supervisors in leadership, transition to management, problem solving and ending communication conflict. (One Day) Instructor: Kevin Dougherty

Attendees: Middle Management, Project Managers, Supervisors, Foremen

Advanced Supervisors: Turning Supervisors into Better LeadersA program designed for foremen, superintendents, shop foremen and anyone who could make a difference to job profitability. With today’s jobs being more competitive, having aggressive schedules, being inconsistently managed by the customer, skilled manpower shortages, and every project involving more documentation and administrative needs, today’s supervi-sor is critical for profitability. This program will provide supervisors with the tools needed to be successful. (One Day) Instructor: Kevin Dougherty

Attendees: Middle Management, Project Managers, Supervisors, Foremen

Planning Skills for ForemanEffective planning makes projects more productive and profitable. Learn the fundamentals of effective turn-over meetings necessary to transfer information from estimators to the project team. Discuss how the foreman can positively in-fluence project outcome through sound and proactive planning, and learn the fundamentals of successfully pre-planned projects. Focus on the necessity of continuous project planning using short interval planning and on scheduling to recognize upcoming project needs. (One Day) Instructor: John R. Koontz

Attendees: Supervisors, Foremen

Productivity Improvement for Mechanical Projects Proven methods and practices for creating, controlling and improving proj-ect productivity on all types of projects will be covered. Some of the topics that will be presented and discussed include material handling practices that guarantee improved jobsite productivity, understanding “average” pro-ductivity and the “typical” construction site work day, identifying, managing and controlling recoverable lost time, understanding the differences between management-caused lost time and worker-caused lost time; understanding the differences and the important connection between punctuality and pro-ductivity; and much more. (One Day) Instructor: John R. Koontz

Attendees: Supervisors, Foremen

The Foreman’s Role in Project DocumentationExamine the role of the jobsite supervisor in creating daily, indisputable proj-ect documentation. Review the basic types of and uses for project documen-tation, and learn methods to improve documentation effectiveness. The steps for planning and implementing the documentation process for a mechanical construction project will be reviewed. (Half day) Instructor: John R. Koontz

Attendees: Supervisors, Foremen

Managing Labour: Coding, Tracking and Forecasting Successful journeymen with unique abilities, but little or no management training, are frequently promoted to “foreman” and lead crews of workers on mechanical projects. This session explores basic management skills relative to the position of jobsite foreman. Topics covered include the relationship between leadership and management, management ability vs. technical savvy, consistency in managing others, the importance of organization and standardization, motivating others to perform, delegation skills and working with difficult people. (Half day) Instructor: John R. Koontz

Attendees: Supervisors, Foremen

Managing Change at the JobsiteReview the jobsite supervisor’s role in managing the change order pro-cess. Discuss the negative impact of change orders on the completion of the original scope of work and the methods for minimizing and manag-ing these impacts. Topics include foreman as “guardian of the scope of work,” the real cost of change orders, the project owner’s perspective on change orders, methods for managing and preventing productiv-ity loss on change orders and more. (Half day) Instructor: John R. Koontz

Attendees: Supervisors, Foremen

Critical Leadership Skills for the Project Foremen Successful project supervision requires strong leadership skills. Learn the dif-ference between being in charge and being an effective leader. Understand the critical leadership skills of an effective foreman. Topics to be discussed include defining leadership and dispelling the myths of leadership, the difference between leadership and management, making the emotional connection between teams and team leaders, the relationship between leadership and motivation, developing effective listening skills, creating an atmosphere of trust, workers vs. followers. (Half day) Instructor: John R. Koontz

Attendees: Supervisors, Foremen

Successful Survival of Project CloseoutProject’s end is often a difficult time for the project foreman and his crew. The project looks complete, but often has numerous items that must be completed to meet contract requirements. This session provides basic skills for a successful project closeout. A discussion of innovative methods used by MCA contractors to help reduce the typical end of project profit / productivity drain is included. (Half day) Instructor: John R. Koontz

Attendees: Supervisors, Foremen

Everyday Negotiating Skills for Jobsite Supervisors Mechanical foremen spend a significant portion of each day negotiating with their subordinates, general contractors, construction managers, own-ers, subcontractors, vendors and other trades. Jobsite supervisors who improve their negotiating abilities are more likely to create better results on their projects. To that end, this session will provide basic skills to improve negotiating abilities and increase the supervisor’s effectiveness and com-fort level when negotiating. (Half day) Instructor: John R. Koontz

Attendees: Supervisors, Foremen

Six Habits of the Highly Productive ForemanOur best foremen make a habit of making more money than their peers. These habits will be discussed and an action plan developed so that each foreman can use it to make them very profitable on a regular ba-sis. (One day) Instructor: Tom Williams

Attendees: Middle Management, Project Managers, Supervisors, Foremen

Managing Your SubcontractorsSubcontractors represent a significant portion of most mechanical contracts, and the performance of your subcontractors is a direct reflection of your own performance in the eyes of an owner, construction manager or general contractor. This session will includes the following topics: thoroughly un-derstanding the subcontractor’s scope of work, managing change orders, proper communication, developing strong relationships, managing safety, coordination and documentation. (Half day) Instructor: John R. Koontz

Attendees: Supervisors, Foremen

Practical Time Management Skills for ForemenThe effective management of time is one of a jobsite supervisor’s greatest challenges and is often the root cause of their greatest failures. This session will focus on the practical time management methods and techniques a foreman can easily use to increase management efficiency and effectiveness. It will include such time management topics as utilizing quiet time, time ownership, attitude, delegation, task prioritization, daily and weekly plan-ning, and more. (Half day) Instructor: John R. Koontz

Attendees: Supervisors, Foremen

Qualities, Characteristics and Habits of the Industry’s Best Foremen Why are some mechanical foremen consistently more effective and success-ful than others in the industry? While age, experience, attitude and talent are important factors in a foreman’s success, most of the qualities, characteristics and habits of the industry’s best foremen are skills that can be learned over time by any foreman who has the attitude, aptitude, and desire to improve and succeed. This session will focus on “best practice” topics such as planning, safety, production, material handling, integrity/ethics, leadership, budget awareness and cost control, and more. (Half day) Instructor: John R. Koontz

Attendees: Supervisors, Foremen

Creating Highly Effective Foremen/Project Manager PartnershipsProject managers and foremen have no margin of error, and must be on the same page and operate as one from project beginning to end. In this session, John R. Koontz will identify and explain the top 10 components that define a great partnership. He will provide an interactive session that clearly portrays why all wildly successful projects have two highly effective leaders who understand the importance of working hard to develop a strong project partnership. (Full or Half day) Instructor: John R. Koontz

Attendees: Supervisors, Foremen

Continued On Page 32

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NATIONAL SEMINAR PROGRAM CATALOGUE

Foreman Training in Jobsite Management of ResourcesForemen are the key to job productivity and profitability. Their technical know-how can be enhanced by training that is focused on managerial and supervisory education. This seminar gives experienced foremen an oppor-tunity to learn resource planning and management as an additional skill to help improve job productivity. Each participant will have an opportunity to collaborate with other experienced foremen to help them better understand their role in job resource management. (One day) Instructor: Dr. Perry Daneshgari

Attendees: Project Managers, Supervisors, Foremen

Basic Business Writing for ForemenThis course covers basic writing skills for items that a foreman would have to produce. Covered are written communications such as daily reports and progress reports, the proper way to communicate electronically, and the im-portance of good job documentation. (Half day) Instructor: Kathryn Crosby

Attendees: Supervisors, Foremen

Proactive Service Workshop for ForemenThe Proactive Service® Workshop for Foremen is a highly-interactive program designed for foremen who supervise project teams in the field. It is based on the highly successful Proactive Service Workshop for Field Service Foremen. This workshop is relevant and practical, and provides approaches and strategies that the service technician can apply imme-diately for measurable results. (One day) Instructor: Jim Baston

Attendees: Foremen, Project Managers, Supervisors

Development & Management of the Look Ahead ScheduleContractors’ most valuable asset is a good foreman and supervisor. This course will provide important knowledge and skills for foremen and/or supervisors with a wide range of responsibilities. The content of the course will help participants learn how to prepare and communicate the two-, three- or four-week look ahead schedule. The instructor will introduce the look ahead schedule using the concept of TIME© (Tools, Information, Materials and Environment). (One day) Instructor: Dr. Awad Hanna

Attendees: Supervisors, Foremen

Developing Frontline LeadershipToday’s jobs are more competitive, have aggressive schedules, are incon-sistently managed by the customer, suffer skilled manpower shortages, and involve more documentation and administrative needs. This program will provide supervisors with the tools needed to be successful. Topics covered in-clude working with chaotic jobs, improving communication processes, estab-lishing front-line leadership and more. (One day) Instructor: Kevin Dougherty

Attendees: Supervisors, Foremen

Frontline Project ProfitabilityA program designed for foremen, superintendents, shop foremen and any-one who could make a difference to job profitability. Today’s successful su-pervisor must manage not only the field, but also be able to understand how the whole process fits together. This program will provide today’s supervisor with the tools needed to be successful. (One day) Instructor: Kevin Dougherty

Attendees: Supervisors, Foremen

Supervisory TrainingThis fast-paced, entertaining program will guide the new or experienced supervisor through the tangled web of supervision, allowing attendees to achieve tangible, real-world results. This program will provide hands-on exercises and practical problem solving opportunities to enhance the learning experience and leave participants with renewed confidence and motivation. (One day) Instructor: Kevin Dougherty

Attendees: Supervisors, Foremen

How to be a More Effective ForemanInterested in improving your communication skills and being more produc-tive? This program covers proven conflict resolution techniques, communi-cation skills, productivity enhancement, motivational tactics, time manage-ment ideas and many more skills that a foreman needs in order to thrive today. It is designed to help anyone who manages people – from the new foreman to the experienced veteran. (One day) Instructor: Kevin Dougherty

Attendees: Supervisors, Foremen

How to Use Stockmen and Other Unskilled Help to Improve Job ProductivityThe stockman, material handler or other similar classifications are being used more frequently on construction jobsites. Although these workers are less technically-trained, they can have a significant impact on job profit-ability and productivity. Appropriate training for project managers, general foremen and foremen on how to manage the stockmen’s activities and time as well as the stockmen’s training in how to support the contractor can help improve the overall job productivity. (One day) Instructor: Kevin Dougherty

Attendees: Middle Management, Project Managers, Supervisors, Foremen

ESTIMATING

Four-Day Computerized Mechanical EstimatingThe objective of this program is to provide students with the groundwork and principles of mechanical estimating by taking them step-by-step through the entire computerized estimating process. The course is broken into three sessions. Web-based instruction will feature two, two-hour sessions that will be delivered one week prior to the practical classroom portion. Part two will be the practical portion of the course where participants will perform a practical take-off of a project. The third portion will be a one-hour, web-based session allowing the participants an opportunity to assess their performance through analysis of their bid results along with their peers.

Attendees: Project Managers, Estimators

The Project Acquisition Process The Project Acquisition (PA) process creates an orderly and repetitive process for marketing and estimating. The Proposal is the MOST important part of the estimate, differentiates your firm, sells your firm, defines the risk you are willing to assume and is a great marketing tools. Individual topics include when to say ‘no’, how to evaluate opportunities, how to differentiate your firm, proposals, fi-nal summaries, timing, organization ‘do’s and don’ts’, error prevention/check-lists, to name a few. (Available as a half day to three full day class) Instructor: Jack Wilhelmi

Attendees: Principals, Senior Management, Chief

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Estimators, Middle Management, Project Managers, Estimators

Basic Principles and Practices of Project Construction EstimatingThis seminar will provide a practical knowledge of cost estimating, cost management and conceptual estimating principals. Learn how to develop project costs and how to organize con-struction cost information. Understand to work through project costs to prepare meaningful esti-mates. (One day) Instructor: Dr. Awad HannaAttendees: Principals, Senior Management, Middle Man-agement, Project Managers, Estimators, Supervisors, Foremen

Estimating Practices for Profitable ContractingThis course will cover aspects of both estimating and business practices for contractors. Topics include: establishing estimating goals; organiz-ing the take-off for future project use; identifying common mistakes; re-checking the estimate; ensuring overhead and profit; cost recovery and risk analysis as well as project start up, business failures, cost control, work breakdown structure, labour reporting, change orders and earned value analysis. (Half day) Instructor: Richard Worr

Attendees: Principals, Senior Management, Middle Management, Project Managers,

Accounting, Estimators

WILO CANADA ADWIL110

Pioneering for You

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INFORMATION GUIDE 2017 l MECHANICAL CONTRACTORS ASSOCIATION OF CANADA 33www.mcac.ca

How to Avoid Killer-Jobs By Improving Estimation AccuracyParticipants in this course will learn how to mine the existing database to identify the company’s overall productivity performance. The data analysis will then be used to improve the estimation accuracy based on the company’s overall performance. This course is a hands-on workshop. Participants will work with real data and learn how to sort and use the data analysis tools. (One day) Instructor: Dr. Perry Daneshgari & Heather MooreAttendees: Principals, Senior Management, Middle Management, Project Managers, Estimators

Advanced Estimating: Turning Your Takeoff into a Winning ProposalThis program will help estimators to think differently about the estimating process, and how to approach each opportunity realistically. This program will also help you think more as a business person, and take more of a big picture approach to the estimation process rather than just doing take-offs and providing numbers. (One day) Instructor: Kevin DoughertyAttendees: Senior Management, Middle Management, Project Managers, Supervisors, Foremen

COMMISSIONING

Commissioning 101The scope of this presentation will cover an overview of commissioning, commissioning requirements for LEED Standard, the roles and respon-sibilities of key persons for projects with regards to commissioning, the commissioning process and its deliverables. Some of the course topics will include: what is commissioning, what is a commissioning agent, when does commissioning start, commissioning activities, benefits of commis-sioning, return of investment. (Half day) Instructor: TBA

Attendees: Senior Management, Middle Management, Project Managers, Estimators, Supervisors, Foremen

Commissioning Z320 The course is based on the application of new commissioning standards and associated web-based commissioning check sheets. This is the first standard that will address building commissioning as a whole, including all disciplines in the construction process and their participation. The course is intended to guide the participants through the complete commission process from pre-design to post occupancy of the facility. (One day) Instructor: TBA

Attendees: Senior Management, Middle Management, Project Managers, Estimators, Supervisors, Foreman

Getting the Most from BIM Project Execution PlansThis course closely examines BIM Project Execution Plans, which are the writ-ten specifications and requirements that typically govern the use of the BIM process on specific construction projects. This course covers how to evaluate a BIM Project Execution Plan, and the resources and skills needed to partici-pate in a BIM project. It is an excellent follow-up to the “Kick Starting BIM” session as it emphasizes and builds on the topics and strategies introduced in the first course. (One day) Instructor: Brett Endres

Attendees: Principals, Senior Management, Middle Management, Project Managers, Accounting, Estimators, Supervisors, Sales, Marketing

Implementing and Managing the BIM Process in Your OrganizationContractors who have successfully utilized BIM see it as a primary func-tion of project management, and have found that it is a major change in the way they conduct business. Highlights of this course include creating a reliable, repeatable linear process from start to finish for implementing BIM in your company, including: Pre-planning the process; creating a plan for building the project; identifying opportunities and strategies for executing more methods to ensure your plan is followed while immediately identifying any negative trends that may have an impact on schedule and budget; integrating BIM into the field; creating buy-in and building teams; measuring performance; and much more. (One day) Instructor: Brett Endres

Attendees: Principals, Senior Management, Middle Management, Project Managers, Accounting, Estimators, Supervisors, Sales, Marketing

How to Use BIM to Improve Productivity BIM, simulation and CAD requirements are becoming daily requirements in the construction industry. This course will introduce how to use BIM; what recourses are needed to staff for BIM; how to use BIM to improve the prefabrication process; how to design a feedback to BIM; and how to build as-builts into BIM. Participants will be able to build a strategy to use the BIM, Product Life Cycle Management (PLM) and 3D experience with the virtual construction environment. This course will teach the principles of Virtual Environment (VE) Management. (One day) Instructor: Dr. Perry Daneshgari

Attendees: Principals, Senior Management, Middle Management, Project Managers,Accounting, Estimators, Supervisors, Foremen, Sales, Marketing

BUILDING INFORMATION MODELING (BIM)

Introduction to Building Information Modeling (BIM)This one-day course is designed to introduce students to the concepts of BIM and the tools most commonly used in the industry. Introduction to BIM includes topics such as: what is Building Informa-tion Modeling, who is using BIM in the Building In-dustry, what technology tools are commonly asso-ciated with BIM, how does the BIM process effect the project, how does BIM change the contractual obligations amongst parties involved, where do various disciplines and parties fit into the BIM process. (One day) Instructor: IMAGINiT Technologies

Attendees: Principals, Senior Management, Middle Management, Project Managers, Accounting, Estimators,

Supervisors, Foremen, Sales, Marketing

Kick Starting BIM Because You Must, A Primer for Starting BIMThis course is primarily designed for those con-tractors at a crossroads trying to decide if they should get into BIM or not. Although primarily for beginners, established users of BIM have attended this session and told CEC they felt it provided a comprehensive overview of the pro-cess, which helped fill holes in their knowledge of BIM. Highlights of thr course are: An overview of the BIM process; what BIM is all about; how it is being used and how is it impacting the mechanical contracting industry; opportunities that BIM and 3D modeling technology afford mechanical and plumbing contractors, and much more.(One day) Instructor: Brett Endres

Attendees: Principals, Senior Management, Middle Management, Project Managers,

Accounting, Estimators, Sales, Marketing

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NATIONAL SEMINAR PROGRAM CATALOGUE

BIM – Managing the process, Controlling the CostThis course is for those who are interested in learning new strategies for creat-ing and managing the BIM process and budgets. Skilled BIM organizations, as well as beginners, will benefit from this presentation and discussion, which includes approaches to budget and schedule creation, and staff planning to allow organizations to be better prepared for BIM execution. Topics include: Creating real budgets for BIM (Plan and Spec / IPD / Design Assist), devel-oping BIM schedules that support project execution, BIM execution plans, identifying red flags, and more. (Half to One day) Instructor: Brett Endres

Attendees: Owners, Principals, Senior Management, Middle Management, Operations Managers, Project Managers, Estimators, BIM Managers

PROJECT PLANNING & SCHEDULING

Principles and Practices of Project SchedulingThis course provides an overview of the various methods of construc-tion scheduling in use, and serves as an introduction to CPM scheduling for those who must work with schedule submittals from the contrac-tor. The primary objective of the course is to provide an introduction to the principles of network scheduling and its potential impact on delay claims by the contractor. (One day) Instructor: Dr. Awad HannaAttendees: Principals, Senior Management, Middle Management, Project Managers, Estimators

Achieving Greater Project Success and Profitability through Pre-Construction PlanningA recent study led by Dr. Awad Hanna showed increased profit margins and project success by following a comprehensive formal pre-construction plan-ning process. The goal of this seminar is to assist mechanical contractors in developing a formal pre-construction planning process that extends through the three project stages: bidding, pre-construction and project execution. The seminar will also include major principles for successful implementa-tion of pre-construction planning. (One day) Instructor: Dr. Awad HannaAttendees: Principals, Senior Management, Middle Management, Project Managers, Estimators

Planned and Unplanned Schedule Compression for Mechanical ContractorsMechanical contractors confronted with the need to compress a construction schedule face the potential for extreme difficulties. This seminar presents the development of the planned schedule compression concept file for mechani-cal contractors. Each concept attempts to provide a significant, distinct and executable objective for enhancing the construction process and minimizing the impacts of schedule compression. (One day) Instructor: Dr. Awad HannaAttendees: Principals, Senior Management, Middle Management, Project Managers, Estimators

Managing Construction Delay ClaimsIn this course you will learn about the many effective tools and techniques for analysing project schedules and time related claims. Topics covered include delays, schedule compression and acceleration, delay impact ex-cusable/compensable, concurrent and pacing delays, bar chart analysis, as planned versus built, scheduled or collapsed CMP schedule, overhead, loss of labour productivity, labour and material escalation and the impact of schedule compression. (One day) Instructor: Dr. Awad HannaAttendees: Principals, Senior Management, Middle Management, Project Managers, Estimators

Short Interval SchedulingStudents will learn hands-on, simple methods and tools that can be used to schedule their jobs. Students will also learn how to identify the obstacles and reduce labour waste which can improve job productivity by more than 30 per cent. Items introduced, explained and applied within the course will include the impact of scheduling on their job productivity, tracking forms for a three-day schedule, charting the data, and analysis and interpretation of the charts. (One day) Instructors: Dr. Perry Daneshgari & Heather Moore

Attendees: Principals, Middle Management, Project Managers, Supervisors, Foremen

Project Scheduling & Time Management Made EasyThis course will teach the principles of Project Scheduling and Time Manage-ment and will focus on: Owner and GC’s schedule breakdown, Creating the Work Breakdown Schedule (WBS), Total Job scheduling and planning: integrating short- and long-term schedules with a plan, three-week look ahead for: Labour, Material and Equipment, Tools, and Schedule of Value, Scheduling feedback and optimization of tasks. Participants will learn how to establish a useful schedule and manage project related time.They will also learn how to identify the obstacles and correct the schedule and feedback to the GC’s milestones. The usage of correct scheduling skills will improve profits and cash flow. (One day) Instructor: Dr. Perry Daneshgari

Attendees: Principals, Middle Management, Project Managers, Field Supervisors

Microsoft Project EssentialsThis two-day course provides participants with hands-on skills to plan and manage project activities using Microsoft Project. Participants will learn and practice Microsoft Project on a computer. The sched-uling techniques are learned through a series of progressive exer-cises that simulate a real project. By completion, participants will have fully-defined a project from beginning to end, and will have per-formed project updates and reporting. (Two days) Instructor: Darya Duma

Attendees: Principals, Middle Management, Project Managers, Supervisors, Foremen

Project Scheduling EssentialsThis course is for project managers, planners or project control staff who need to learn how to create and use a project schedule. The two-day course is part one of a five-day program on project scheduling and controls. It prepares participants to create realistic schedules, and understand the baseline, critical path and float. Participants will use a “live” project to create a schedule, update it and track it. (One day) Instructor: Darya DumaAttendees: Principals, Middle Management, Project Managers, Supervisors, Foremen

Project Schedule ControlThis course is for project managers, planners, schedulers or project controls staff who want to implement more effective methods for monitoring and con-trolling their project performance. This two-day course is part two of a five-day program on Project Scheduling and Controls. It prepares participants to inter-pret progress, understand how to use the critical path and float, and introduces earned value. Participants will update and analyse a real project schedule. Although scheduling software will be discussed and used, we do not teach to any specific scheduling software package. (One day) Instructor: Darya Duma

Attendees: Middle Management, Project Managers, Supervisors, Foremen

Getting More Life Out of Your TimeDuring this workshop participants will develop customized strategies for improving their personal productivity. The main objective is to provide participants with the skills and knowledge to take charge of their time and accomplish their productivity goals. After completing this training, participants will be able to recognize how their attitude to time use may impede or facilitate accomplishing their goals; log and analyse their time around these priorities; understand how to work with others to im-prove how everyone uses their time. (One day) Instructor: Gerry Call

Attendees: Principals, Middle Management, Project Managers, Supervisors, Foremen

Control Your Life by Controlling Your TimeMany books and publications have been written on the subject of Time Man-agement, yet time cannot be managed as it cannot be increased or decreased and it is the same for everyone. This session will cover many tips and tricks for managing yourself in relation to time including how much of your time to schedule, time robbers and how your baseline behaviour characteristics gov-ern how you utilize and see time. (Half day) Instructor: Kathryn Crosby

Attendees: Principals, Middle Management, Project Managers, Supervisors, Foremen

Time Management Skills and Managing Multiple Projects Effective managers of time who can manage multiple projects are invalu-able to their firms. This session identifies the greatest time wasters and provides strategies for improving time management skills. Students will also identify and discuss the best practices required for becoming a better manager of multiple projects. (Half day) Instructor: John R. Koontz

Attendees: Operation Managers, Principals, Project Managers, Superintendents

Mechanical Scheduling: The Basics of Scheduling a Mechanical ProjectMechanical project managers cannot rely on the general contractor or construction manager to properly schedule mechanical work. An active presentation and class discussion will answer some of the following ques-tions: What basics of CPM scheduling must be understood to comprehend the CM/GC/owner’s CPM schedule? Why must mechanical contractors schedule their own work? What type of scheduling method should you use, and when? How does mechanical scheduling reduce risk? Koontz will clearly explain to attendees why a mechanical schedule is absolutely mandatory on all projects. (Half day) Instructor: John R. Koontz

Attendees: Operations Managers, Principals, Project Managers, Superintendents

Getting More Done Turning Today’s Rat Race into a Productive WorkplaceIn today’s world, most of us are asked to get more done in less time. This program will help you develop the basic personal and organizational skills to enhance your productivity. More than just time management, this course demonstrates the need to clearly understand leadership priorities and the ways to implement them, offering insights to supervi-sors, owners, managers, key employees or anyone interested in personal and organizational productivity. (One day) Instructor: Kevin Dougherty

Attendees: Operations Managers, Principals, Project Managers, Superintendents

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INFORMATION GUIDE 2017 l MECHANICAL CONTRACTORS ASSOCIATION OF CANADA 35www.mcac.ca

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ABSOLUTE COOLING TOWER INC. 1878 Ingram Road, Barrie, OntarioL4M 4Y8Canada

416-605-1177www.absolutecoolingtower.com

LEADERSHIP, COMMUNICATION & NEGOTIATION

Team BuildingTeams exist in many forms and perform many functions throughout the organi-zation. This workshop is designed to take an ‘intact’ team and furnish it with the skills to form a strong team and function effectively. (One day) Instructor: Gerry Call

Attendees: Principals, Senior Management, Middle Management, Project Managers, Accounting, Estimators, Supervisors, Foremen, Sales, Marketing

Re-Energize Your Workforce All businesses have been rocked by economic upheaval. Companies have been driven to cut costs at every turn. In this course, participants will hear why the survivors must be your most important priority, and they will learn what can be done immediately and economically to begin a company-specific “Employee Stimulus Program.” (Half day) Instructor: Kathryn CrosbyAttendees: Senior Management, Middle Management, Project Managers, Supervisors, Foremen

Written Communication SkillsTopics covered in this course include the who, what, where, when, why and how of writing good correspondence; special “rules” about electronic correspondence; and guidelines of effective project cor-respondence. (Half day) Instructor: Kathryn CrosbyAttendees: Senior Management, Middle Management, Project Managers, Supervisors, Foremen

Leading Change for Team LeadersIn this module, we will discuss how leaders use their entire range of skills to involve and engage people, reduce resistance to change, and see change as an ally to promote innovation and improved productiv-ity in their work group. The main objective of the course is to enable participants to plan and implement change that empowers their people and drives workgroup performance. (One day) Instructor: Gerry Call

Attendees: Principals, Senior Management, Middle Management, Project Managers, Supervisors, Foremen

Leading People to EffectivenessThis workshop provides a simple, compelling process that helps leaders get real results. The main objective is to enable participants to understand their leadership strengths and areas requiring improvement, and build an action plan for continual leadership development. After completing this training, participants will be able to understand their leadership strengths and areas requiring improvement. (One day) Instructor: Gerry Call

Attendees: Principals, Senior Management, Middle Management, Project Managers, Supervisors, Foremen

Dealing With Difficult People at WorkKnowing how to work with difficult people is not a skill that comes naturally. However, there is a way to lessen the pain. This session will assist participants in identifying and dealing with many of the difficult personalities encountered in the workplace. Participants will learn the art of productive confrontation, how to resist intimidation, how to make a disruptive employee productive, and finally how to meet the needs of your superiors, peers and subordinates. (Half day) Instructor: Kathryn Crosby

Attendees: Principals, Senior Management, Middle Management, Project Managers, Supervisors, Foremen

Working with People More EffectivelyThis workshop will provide people with the skills to manage their own be-haviour, adapt to that of others’ and be more effective in their interactions with others. The main objective is to improve participants’ effectiveness in working with others. After completing this training, participants will be able to manage their work and career more effectively by understanding how to deal with the diversity in peoples’ behaviour. (One day) Instructor: Gerry Call

Attendees: Principals, Senior Management, Middle Management, Project Managers, Supervisors, Foremen

Negotiating: Basic Negotiating Skills for Project ManagersMechanical foremen and project managers spend a substantial part of each day negotiating. Most foremen and project managers have no formal training in negotiating – putting them at a great disadvantage. This session provides basic skills to improve negotiating abilities and increase your com-fort level when negotiating. (Half day) Instructor: John R. Koontz

Attendees: Operation Managers, Principals, Project Managers, Superintendents

Critical Leadership Skills for Project ManagersThis session provides an understanding of critical leadership skills and includes defining and dispelling the myths of leadership, the difference between leadership and management, discussion of Maxwell’s irrefutable laws of leadership, the relationship between leadership and motivation, developing effective speaking and listening skills, creating an atmosphere of trust, and much more. (Half day) Instructor: John R. Koontz

Attendees: Operation Managers, Principals, Project Managers, Superintendents

High Impact Communication SkillsDue to the complexity of the construction process and the numerous people involved in a project’s completion, excellent communication skills are required to succeed at project management. This session will cover vital communication topics such as effective listening, questioning, public speaking and presentation, basic written communication, and much more. (Half day) Instructor: John R. Koontz

Attendees: Operation Managers, Principals, Project Managers, Superintendents

The Art of Being an Effective ManagerIn this seminar participants will learn eight essential elements to being an effective manager: Integrity first, last and always; leading the charge – ele-ments of successful leadership; what they see is what they get – projecting an image; words – the art of communication; human capital – your most valuable asset; performance – manage what you measure; motivation – what moves and inspires people; coaching – develop a game plan, align the troops, and get out of the way. (One day) Instructor: Kathryn Crosby

Attendees: Principals, Senior Management, Middle Management, Project Managers, Supervisors, Foremen

Understanding and Resolving ConflictConflict is a given. It occurs daily to every person on the planet. However, understanding when and why conflict occurs will help participants lose their fear of conflict and teach them how to solve it. Through lecture and role play, topics explored are: Identify and understand your own conflict management style, learn conflict management strategies and the appropri-ate use of each strategy; what are the most important qualities one can develop when managing conflict. (Half day) Instructor: Kathryn Crosby

Attendees: Principals, Senior Management, Middle Management, Project Managers, Supervisors, Foremen

Interpersonal Skills of the Project TeamPeople skills are usually the most sought after and least developed skill in a company. Being able to communicate with, get along with and work with people is essential to the success of a project or a company. This course explores many topics including: Assessing and using your natural behaviour style to your ad-vantage; learning to assess behaviour styles, how to deal with people that are not like you and developing effective teams. (Half day) Instructor: Kathryn Crosby

Attendees: Principals, Senior Management, Middle Management, Project Managers, Supervisors, Foremen

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NATIONAL SEMINAR PROGRAM CATALOGUE

Construction – A People BusinessPeople and personnel issues are by far the most difficult things you deal with in your business every day. In this session, you will discover your natural styles for managing conflict, behaviour and handling difficult people. Through ex-ercises, discussion and workshops, you will learn how to identify and deal with others in the most efficient and effective way. (One day) Instructor: Kathryn Crosby

Attendees: Principals, Senior Management, Middle Management, Project Managers, Supervisors, Foremen

How to Find, Train, Motivate and Retain EmployeesInterested in building (and keeping) the perfect team? Addressing proven recruiting methods, leadership skills, productivity enhancement and motiva-tional techniques, this program is designed for anyone who manages peo-ple, including business owners, field foremen, office managers, department heads, superintendents and estimators. (One day) Instructor: Kathryn Crosby

Attendees: Principals, Senior Management, Middle Management, Project Managers, Supervisors, Foremen

CHANGE ORDERS

Change Notice ManagementThis course is designed specifically for the contracting industry profes-sional with project responsibilities. Students are introduced to the concept of change notice and its effect on the “Base Project.” “In class” exercises are conducted and practical industry examples of change notices are analysed. A workshop environment is employed, case studies are reviewed, and techniques for managing the change notice process are taught and demonstrated. (One day) Instructor: Richard Worr

Attendees: Principals, Senior Management, Middle Management, Project Managers,Supervisors, Foremen

Cumulative Impact of Change OrdersThis program will examine the cumulative effect that change orders have on labour productivity for contractors. With three separate studies undertaken, this review of the cumulative effect of change orders will look at types of change, recoverable change order costs, methods of quantifying the impact of change orders on labour efficiency, the Cause and Effect Method, characteristics of projects impacted by change or-ders and much more. (One day) Instructor: Dr. Awad Hanna

Attendees: Principals, Senior Management, Middle Management, Project Managers, Supervisors, Foremen

Managing Change Orders and Documenting Construction DisputesChange orders disrupt jobsites and often lead to disputes. Proven meth-ods and strategies for managing change orders and minimizing conflict are presented. Case histories of successful conflict resolution will be critiqued. (One day) Instructor: Tom Williams

Attendees: Principals, Senior Management, Middle Management, Project Managers, Supervisors, Foremen

SAFETY

Safety – The Foreman’s Critical RoleThis seminar will introduce and explain basic loss control concepts; explore how the foreman’s behaviour and attitude affect safety; re-inforce the foreman’s moral and personal obligation towards safety; describe how safety planning can be easily integrated into project plan-ning. (Half day) Instructor: Kathryn Crosby

Attendees: Project Managers, Supervisors, Foremen

The Profitability of SafetyEffective safety programs can significantly reduce costs. The hidden costs of accidents, what your company’s Experience Modification Rate (Emod) means, the costs of a high Emod, the need for a relationship with medical care providers, the importance of a light-duty program and how to start a safety program are all explored. (One day) Instructor: Kathryn Crosby

Attendees: Principals, Senior Management, Middle Management, Project Managers, Supervisors, Foremen

BUSINESS MANAGEMENT

How to Avoid Claims and Increase ProfitsThis one-day program focuses on avoiding claims and increasing profits through better Change Order procedures. In the morning, par-ticipants learn to “Read between the Lines” before the deal is done, and how to protect their interests in a cooperative manner. The after-noon is spent learning how to improve your ability to price changes on the job by recognizing the “often missed” components of the ac-tual cost of the change. (One day) Instructor: Dr. Awad Hanna

Attendees: Principals, Senior Management, Middle Management, Project Managers

Procurement Chain ManagementThis workshop is designed to provide the knowledge to assess both the weak-nesses and strengths of procurement management practices. Topics include: prevailing and alternative models of procurement chains; procurement cost drivers; a new and more efficient procurement model; and how improved pro-curement can increase profits. (One day) Instructor: Dr. Perry Daneshgari

Attendees: Principals, Senior Management, Middle Management, Project Managers, Supervisors, Foremen

Vendor Partnership in Mechanical Contracting Kick-off WorkshopThis intensive working session is designed to establish the basis for the partnership between the mechanical contractor and their distributor partner. Topics include operational models for contractors and distribu-tors; procurement cost drivers; in-depth understanding of the interfaces in the procurement process; and issue resolution and procurement pro-cess measurement. (One day) Instructor: Dr. Perry Daneshgari

Attendees: Principals, Senior Management, Middle Management, Project Managers, Accounting, Estimators, Supervisors, Foremen, Sales, Marketing

Operation Model for Maximizing ProfitabilityThis course addresses how to prepare for labour relations and new market realities such as reverse auctions and alternative procurement methods. The course will also address principles that have increased productivity of labour, project management, office management, operational theories. Participants will learn the implementation steps for an Optimal Mechanical Construction Business Model that will improve productivity and profits by better than 30 per cent. (One day) Instructor: Dr. Perry Daneshgari

Attendees: Principals, Senior Management, Middle Management, Project Managers, Accounting, Estimators, Sales, Marketing

Ideal Jobsite Inventory LevelsInventory cost is the second largest expense to contractors. Poorly planned or managed material on the jobsite is known to dramatically increase man hours and labour cost by as much as 40 per cent. By exploring the practices of other inventory intensive businesses and the principles guiding material procurement, movement and availability, a contractor can develop and im-plement practices which result in improved or even ideal inventory cost man-agement and control. (One day) Instructor: Dr. Perry Daneshgari or Philip E. Nimmo IV

Attendees: Principals, Middle Management, Project Managers, Supervisors, Foremen

The CCA 1 – 2008 Stipulated Price Contract: Understanding the Prevailing Industry Subcontract DocumentThis course offers a detailed review of the standard subcontract document widely used throughout Canada. The CCA 1 is a balanced contract, devel-oped jointly by generals and trades, which aims to fairly allocate risks and responsibilities in a comprehensive way. Particular emphasis will be placed on the key provisions with which trades should be operationally familiar, as well as those affecting their risks generally. Instructor: Geza Banfai

Attendees: Principals, Senior Management, Middle Management, Project Managers, Accounting, Estimators, Supervisors, Foremen

Claims AvoidanceClaims have long been identified as one of the most significant issues that face contractors, owners and architect/engineers alike. This seminar investigates the common causes of claims, then builds on that knowledge to generate com-mon sense strategies to avoid claims. The course material is highlighted with recent, real-life case studies that illustrate successes and failures by contractors as they navigate the minefield created by claims. (Half day) Instructor: Tim Wentz

Attendees: Middle Management, Project Management, Supervisors

Strategy in the Eye of the Storm: Developing a Proactive and Sustainable Strategy for Today and Tomorrow This course will discuss practical information and strategies that can help construction executives, managers and project teams through difficult times ahead with a focus on shaping the business for the future. The main attri-butes of this seminar are examination of the trends impacting construction organizations and utilization of a case study to appropriately evaluate a busi-ness objectively to determine the root causes of inefficiency, ineffectiveness and malaise in the organization. (One day) Instructor: Gregg Schoppman

Attendees: Principals, Senior Management, Middle Management

Developing Operational Excellence: Developing a Strategic Culture Dedicated to Improving ProductivityFMI’s P3 Model processes, people and productivity tools provide a com-prehensive framework to address productivity. It includes a focus on the human element of productivity. FMI’s Occupational Excellence program teaches the fundamental aspects to creating a lean, efficient organiza-tion. FMI’s Productivity Builder® Process focuses on not only improving key management processes, but also establishing a level of consistency that becomes the firm’s standard practice. (One day) Instructor: Gregg Schoppman

Attendees: Principals, Senior Management, Middle Management

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INFORMATION GUIDE 2017 l MECHANICAL CONTRACTORS ASSOCIATION OF CANADA 37www.mcac.ca

Business Development Strategies: Developing a Proactive Strategy to Increase SalesThis course will help you understand how to find, target and win the right cus-tomers and project opportunities. You will learn a consultative approach to selling that puts you in a position of helping customers buy, versus having to sell them. You will learn to sell value and build loyalty and lasting relationships. You will uncover the myths surrounding customer expectations and discover how to win in the new world of sales. (One day) Instructor: Gregg Schoppman

Attendees: Principals, Senior, Management, Middle Management

Business Networking WorkshopSuccessful business networking is a social skill that will allow you to stand out from the crowd. This workshop has been designed for those who find networking at meetings or other business-related events challenging. It will be most valuable for anyone who would like to feel comfortable in social business situations; know how to plan for and get the most out of business meetings and events; and leave others with a lasting posi-tive impression. (Half day) Instructor: Jim Baston, BBA Consulting

Attendees: Principals, Senior Management, Middle Management, Project Managers, Accounting, Estimators, Supervisors, Foremen, Sales, Marketing

Three P’s to Powerful Presentations WorkshopThis workshop has been designed for those who make presentations to custom-ers and prospects to advance or support the sale of products and/or services. It is designed to help you be more confident and comfortable with your material; impactful and persuasive with your message; prepared to manage and guide the interactions to a positive result. (One day) Instructor: Jim Baston, BBA Consulting

Attendees: Principals, Senior Management, Middle Management, Project Managers, Accounting, Estimators, Supervisors, Foremen, Sales, Marketing

Finance and Accounting for Non-Financial ManagersSharpen your financial skills with this two-day interactive training event. Learn the vocabulary required to properly understand financial reports. Participate in financial analyses so you can control overhead costs, pro-duce effective job cost reports and discover opportunities for improvement. Bridge the knowledge gap for non-financial managers and improve the financial status of your company. (Two days) Instructor: Wayne Newell

Attendees: Owners, Principals, Senior Management, Middle Management, Project Managers, Estimating, Sales, Marketing.

Contract Language – What You Don‘t Know Can Hurt YouThis seminar is a “street view” of construction contract language given from the perspective of a former contractor. Topics to be discussed include what contracts are for, explicit and implicit language, the dirty dozen – what they mean and how to modify, what standard subcon-tracts say, and the project manager/foremen partnership in protecting the company. Participants will be encouraged to bring contracts to dis-cuss. (Presenter is not an attorney. Information given is for educational purposes only). (One day) Instructor: Kathryn Crosby

Attendees: Owners, Principals, Senior Management, Middle Management,Project Managers, Estimating, Sales, Marketing, Supervisors, Foremen

Design for Value Engineering to Increase Job ProfitsA specialty contractor should be and stay profitable as long as he/she has backlog. To improve the profits of jobs, a very detailed Value Engineering (VE) is necessary. This course addresses how to prepare and conduct a VE session in order to improve profits. Issues addressed are identification of job risk, labour risk prediction, procurement planning to reduce labour cost, safety plan, technical risk reduction, business risk reduction and in-tegration risk reduction. This full-day course will teach project managers, estimators and field foremen to identify and reduce all the applicable risk early on in the project start up. (One day) Instructor: Dr. Perry Daneshgari

Attendees: Project Managers, Estimating, Sales, Supervisors, Foremen

Externalizing Work® Using Pre-fabrication Design of Effective Process: A Tool for Maximizing Profitability This workshop is designed to provide an understanding of how to design and implement a pre-fabrication process as part of an overall strategy to develop an Optimal Specialty Trade Construction Business Model. It ad-dresses the key steps of effectively implementing pre-fabrication as an inte-gral part of the productivity management system by providing participants with MCA’s latest research on construction productivity and helping them understand how to apply the principles to bring dramatic improvements in profitability to their company. (One day) Instructor: Dr. Perry Daneshgari

Attendees: Owners, Principals, Senior Management, Middle Management, Project Managers, Estimating, Sales, Marketing

Continued On Page 38

MADOK MFG ADMAD100

Making the Numbers WorkThis program offers detailed solutions to the number one problem encountered by contrac-tors: failure to charge enough. More than just an accounting seminar, this program discusses how lack of income and the stressful nature of business can affect family, and personal and professional life. Topics covered include financial skills of running a successful business, financial management, how to set up your books, how to charge enough and leverage all your resources to drive profits, track billable hours accurately and learn what price you should charge. (One day) Instructor: Kevin Dougherty

Attendees: Owners, Principals, Senior Management, Middle Management,

Project Managers, Estimating, Sales, Marketing

Selling Mechanical Services – A Consultative Sales Program This seminar will teach you to sell the value of your company rather than defend the cost of your work. The program emphasizes professional sales and marketing strategies that you can put to immediate use to avoid the price shopping rat race. Ideal for anyone who sells mechanical ser-vices or presents your company. Topics covered include understanding selling basics, how every-one in your business sells your image, creating effective messages and literature, communicate more effectively with the customer, how to build a market plan, develop a sales plan that will help you grow into the future, developing point of sale professionalism, make the first impression count. (One day) Instructor: Kevin Dougherty

Attendees: Owners, Principals, Senior Management, Middle Management, Project

Managers, Estimating, Sales, Marketing

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NATIONAL SEMINAR PROGRAM CATALOGUE

Maximizing Your Cash FlowIn these uncertain times, managing cash is more important than ever. Dur-ing this session participants will learn what cash flow is and is not, how some companies treat extension of credit as an afterthought and actually train their slow payers, and strategies to establish and administer a credit policy. Also discussed will be monitoring the cash-hungry items that add no significant value to the company, managing overhead and tools to mea-sure effective management of cash. (Half day) Instructor: Kathryn Crosby

Attendees: Owners, Principals, Senior Management, Middle Management, Project Managers, Estimating, Sales, Marketing

The Business of Contracting: Back to the BasicsMany construction company owners and managers believe that if they manage their construction projects, the company will run itself. Nothing is further from the truth. Running the projects and managing the business require two completely different skill sets. In this four-hour seminar par-ticipants will learn the fundamentals of managing the business. Through discussion, exercises and examples, participants will be given tools to assist them with the business end of the business. (Half day) Instructor: Kathryn CrosbyAttendees: Owners, Principals, Senior Management, Middle Management, Project Managers,

Estimating, Sales, Marketing

Financial Statements – What You Always Wanted to Know But Were Afraid to Ask Financial statements are frequently the most under-utilized and misun-derstood part of a construction business, yet they are one of the most valuable tools company owners and management can use to analyse and make decisions about their company. With examples and interactive exercises, participants will learn the fundamentals of construction account-ing, including the terminology, how to read financial statements, what reporting methods are commonly used for tracking company finances, and the pros and cons of each. (Half day) Instructor: Kathryn Crosby

Attendees: Owners, Principals, Senior Management, Middle Management,Project Managers, Estimating, Accounting, Sales, Marketing

Construction Financial Management – It’s More than Accounting Many construction company owners believe that accounting and financial management are the same. This seminar will explore the differences, explain why companies must have both, and show how a company can use financial statements to measure, benchmark and forecast. Participants will learn the language of “financial ratios” and will understand how to use them. (Half day)

Instructor: Kathryn CrosbyAttendees: Owners, Principals, Senior Management, Middle Management,

Project Managers, Estimating, Accounting, Sales, Marketing

General Conditions of the Contract This session will familiarize foremen with critical, specific terms and con-tract conditions that govern their work. Industry standards for sub-contract agreements, and general conditions will be discussed and reviewed. Among the topics to be explored are contract documents, “rules of the road,” scope, schedule, payment terms, flow down clauses, changes in the work, terminating contracts, delays disputes, temporary facilities, site safety requirements, notification requirements, warranty procedures and project bonding requirements. (Half day) Instructor: Kathryn Crosby

Attendees: Principals, Senior Management, Middle Management, Project Managers, Supervisors, Foremen

Knowing the ScoreMany contractors do not understand the serious implications of fail-ing to monitor and forecast projects monthly. Companies that do not produce project status reports and work-in-progress reports could be receiving erroneous financial information and are making ill-advised business decisions based on that information. Some of the topics to be explored are how to prepare monthly project status reports and work-in-progress reports; how should these reports be interpreted and what do they mean to the company; what are over- and under-billings and why is it critical to book them monthly. (Half day) Instructor: Kathryn Crosby

Attendees: Principals, Senior Management, Middle Management, Project Managers, Supervisors, Foremen

The Ins and Outs of Bonding – How to Get What You WantThis course is an education course for those interested in setting up a bonding line. Discussion will take place on how to establish a relation-ship with a bonding broker, what they look for in a company, and the risk the surety assumes. Special focus is place on financial statement preparation. (Half day) Instructor: Kathryn Crosby

Attendees: Principals, Senior Management, Middle Management, Project Managers, Supervisors, Foremen

Moving Forward When the Economy is Holding You BackNo matter what financial analysts call the downturn, all business owners and managers must be acutely aware of all aspects of the business in order to do more than survive. In this course, participants will learn strategies to help plan for the future, assist in shoring-up the bridge between the office and field, gain new business prospects, control expenses and cash, and why be-ing visible is more important than ever. (Half day) Instructor: Kathryn Crosby

Attendees: Principals, Senior Management, Middle Management, Project Managers, Supervisors, Foremen

Knowing the Craft is Not EnoughThis course is designed for new company owners that have come from the field. It explores those skills needed to run a business; which are not the same as the skills needed to run a project. Topics covered include the course of events from apprenticeship to business owner, surrounding yourself with brilliant people, your dashboard for success and procedures you will need to implement. (One day) Instructor: Kathryn Crosby

Attendees: Principals

The Successful EntrepreneurThis course is designed for business owners. It explores the risks and potential rewards of being a business owner, the traits needed for suc-cess, planning an exit strategy, how to value the company and the three phases a company goes through. (Half day) Instructor: Kathryn Crosby

Attendees: Principals

Selling and Marketing Construction Products and ServicesThis program is targeted toward anyone who sells to contractors and other service businesses. Today’s sales professionals must go beyond social rela-tionships with customers, to develop mutually beneficial professional allianc-es. Sales managers, inside and outside salespeople and business owners will benefit strongly from this hard-hitting and thought-provoking look at your re-lationship with your contracting customers. (One day) Instructor: Kevin Dougherty

Attendees: Principals, Senior Management, Middle Management, Project Managers, Sales

Boosting Profits Through Employee Cost AwarenessTeach your employees that every hour not working productively in-creases costs and decreases your company’s chances for success. A program designed to help employees understand the need for the company they work for to make a profit and the difference between their wages and what the company charges is not profit. This pro-gram takes a hands-on approach to teach rather than just show and tell. Attendees work through detailed exercises showing them how they impact cost and profitability. (One day) Instructor: Kevin Dougherty

Attendees: Principals, Senior Management, Middle Management, Project Managers,Supervisors, Foremen

Enhancing Sales from the TopInterested in building (and keeping) the perfect sales team? This program will address increasing your sales, sales management skills, sales pro-ductivity enhancement, sales benchmarks, sales training ideas and moti-vational techniques. This program is designed for anyone who manages sales people and/or estimators, including business owners, and service, sales and office managers. (One day) Instructor: Kevin Dougherty

Attendees: Principals, Senior Management, Middle Management, Project Managers

How to Get the Job at Your PriceTired of the bidding race and cutting your price to get the job? This seminar will teach you to sell the value of your company rather than de-fend the cost of your work. The program emphasizes professional sales and marketing strategies that you can put to immediate use to avoid the price shopping rat race. ideal for anyone who sells or represents your company to customers, including owners, estimators, salespeople, and service and office managers. (One day) Instructor: Kevin Dougherty

Attendees: Principals, Senior Management, Middle Management, Project Managers

PRODUCTIVITY

Jobsite Productivity: How to Protect It... How to Improve itThis class will examine the typical construction day, with the intent of better understanding the factors that affect productive work. Methodologies for improving jobsite performance on the regular job will be examined. Then, drawing on recent industry research, various labour productivity factors will be reviewed to develop methods for minimizing negative factors and to capture data to prove damages, if necessary. (One day) Instructor: Tom Williams

Attendees: Principals, Senior Management, Middle Management, Project Managers, Supervisors, Foremen

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Managing Field Productivity to Improve the Bottom LineThis seminar discusses the causes of poor labour productivity, measuring productivity for controlling items of work, performance factor, forecasting project outcomes, productivity measurement, daily productivity measure-ments, performance evaluation reports, factors affecting labour productivity, what to do to reduce the impact of schedule compression and acceleration, manpower loading and s-curve, pre-planning, site logistics, site layout, de-liveries, storage and material handling. (One day) Instructor: Dr. Awad Hanna

Attendees: Principals, Senior Management, Middle Management, Project Managers, Supervisors, Foremen

Project Tracking to Improve Labour Productivity: An Earned Value ApproachTo successfully manage a project, mechanical contractors need to know when and where the job man-hours are deviating. Earned Value Analysis (EVA) is one of the most powerful tools in the mechanical contractor’s toolkit. This seminar presents the fundamentals of EVA and how it can be used to develop manpower loading charts, how to track and measure percent age complete, how to predict the job outcomes and how to compare your performance to industry benchmarks. (One day) Instructor: Dr. Awad Hanna

Attendees: Principals, Senior Management, Middle Management, Project Managers,Supervisors, Foremen

Principles of Job Productivity Assurance and Control (JPAC®)This course will teach the principle of measuring productivity from the op-erator’s point of view. The participant will learn how to establish a useful productivity measuring method. JPAC® is the direct application of Statisti-cal Process Control (SPC) to projects. Just like SPC, JPAC® establishes the baseline of job productivity and, at regular intervals, controls and assures the adherence to project goals. JPAC® is based on the “fix as you go” philosophy of operation, which will reduce the cost of repairs and decrease surprises at the end of the job. (One day) Instructor: Dr. Perry Daneshgari

Attendees: Principals, Senior Management, Middle Management, Project Managers, Supervisors, Foremen

Design and Selection of Correct Cost Codes to Improve Job Feedback, Tracking and Productivity Cost codes – or phase codes – are often adopted by construction companies as a means for tracking project progress. This class will focus on under-standing traditional cost code usage and application based on national surveys. Participants will learn how to establish cost codes within their companies by comparing hundreds of sub-contractors across the country. Participants will also see examples of cost code descriptions, interpretation and understanding in the field, which can be used to create or improve existing cost codes. (One day) Instructor: Dr. Perry Daneshgari

Attendees: Principals, Senior Management, Middle Management, Project Managers, Supervisors, Foremen

Planning for Productivity: A Case StudyUsing a recent project, attendees will learn how to use each of the planning tools from estimating to job completion. (One day) Instructor: Tom Williams

Attendees: Principals, Senior Management, Middle Management, Project Managers,Estimators, Supervisors, Foremen

Productivity ImprovementTopics will cover tool time analysis, reasons for non-tool time, measurement of productivity, labour, management and external issues impacting produc-tivity, better work practices and models to predict construction productiv-ity in terms of communications, materials management, sub-contractor planning, supervision, etc. (Two days) Instructor: Dr. Janaka RuwanpuraAttendees: Senior Management, Middle Management, Project Managers, Supervisors, Foremen

PROJECT MANAGEMENT

10-Day Project Management CourseThis 10-day program is put together with the help of the University of Water-loo and a number of top trainers in the industry. Divided into two, five-day sessions, the Project Management Course covers such topics as Project Ad-ministration, Scheduling, Managing Individual Differences, Safety, Change Orders, Construction Law, Job Costing, Communications and Negotiation, Dispute Avoidance & Claims, Labour Relations, Project Completion and more... Instructors: Darya Duma, Richard Worr, Warren Griffin, Andy McLauchlin, Gerry Call

Attendees: Middle Management, Project Managers, Estimators, Supervisors, Foremen

Project Management End-to-End and the Role of DocumentationThe seminar begins by defining Project Management, the aspects needed to achieve project success and the role of documentation. It will show how docu-mentation serves to protect your interests, monitor and track progress both dur-ing the project and after should disputes occur. The seminar also demonstrates how proper management and documentation can lower risk, increase pro-ductivity and solve problems before they occur. (One day) Instructor: Bob MattiaAttendees: Senior Management, Middle Management, Project Managers, Supervisors, Foremen

Project Management Essentials for ContractorsThis course introduces the essential tools of project planning and execu-tion in a contracting environment. Participants practice project manage-ment techniques on a simple construction project that is developed through the complete project lifecycle – from initial project proposal and definition, through project implementation and finally to the often neglected project completion phase. (Two days) Instructor: Darya DumaAttendees: Senior Management, Middle Management, Project Managers, Supervisors, Foremen

Project Construction Management and Construction AdministrationTopics cover design/construction responsibilities and processes, work-force planning, project options for the management of construction, documents, pre-construction operations and estimating, labour relations, contractor(s) responsibility in commissioning, start-up and operations, risk, quality, changes and extras, safety claims and disputes, constructability, value engineering. (Two days) Instructor: Dr. George JergeasAttendees: Senior Management, Middle Management, Project Managers, Supervisors, Foremen

Project Controls Topics will cover methods of scheduling, how to incorporate risks and uncertain-ties to develop schedules or estimates, level of accuracy and contingency, class-es of estimation – preliminary to detailed, project cost and time control, earned value analysis, snap shot analysis, look-ahead schedules, simulation applica-tions, case studies and applications. (Two days) Instructor: Dr. Janaka RuwanpuraAttendees: Senior Management, Middle Management, Project Managers, Supervisors, Foremen

Managing Project Risks and UncertaintiesStrategic and Tactical Risks, Risk Management Frameworks, Risk Iden-tification, Risk Qualification, Risk Quantification, Risk Response Plan, Risk Mitigation, Integration of Risk Plans with Simulation, Impact of Risks of Estimating and Scheduling. (Two days) Instructor: Dr. Janaka RuwanpuraAttendees: Senior Management, Middle Management, Project Managers, Supervisors, Foremen

How to Turn Around a Job Going Bad: A Case StudyToo often, the contractor does not recognize the “problem job” until late in the project, when little can be done. Using an industrial project case study, partici-pants will examine the early warning signs of a project in trouble, and examine ways to change the negative direction and momentum of such a project. The emphasis will be in making the job a success. (One day) Instructor: Tom Williams

Attendees: Principals, Senior Management, Middle Management, Project Managers, Supervisors, Foremen

Introduction to Project ManagementThis course is designed to give new project managers, construction team members and support staff an understanding of the essentials to achieve project success. Participants will learn terminology and standards that assist in planning projects and project communications – the sources of most project difficulties. This is an ideal course for field personnel entering man-agement or to kick-off a project team. (One day) Instructor: Darya Duma

Attendees: Principals, Senior Management, Middle Management, Project Managers, Supervisors, Foremen

Overview of Preconstruction Planning ProcessChange orders significantly alter the nature of the work or the materials to be installed, are highly disruptive and require reworking of installations which already have been completed in order to accommodate the new design. This course will include topics such as recoverable costs, methods to quantify the cumulative impact of change orders, the Factor Approach to overtime, over manning, and second shirt, as well as tips for prompt recovery of change order costs. (One day) Instructor: Dr. Awad Hanna

Attendees: Principals, Senior Management, Middle Management, Project Managers,Estimators, Supervisors, Foremen

Improve Profits by Reducing Labour RiskThis course will enable participants to identify the sources of variation in their profits, select the methods that will reduce variation in opera-tions, create management tools to continually improve predictability of labour and management, create a labour risk management methodol-ogy, and improve how the company appears to lending and bonding companies. (One day) Instructor: Dr. Perry Daneshgari

Attendees: Owners, Department Managers, Project Managers, Supervisors

Strategic Planning for Sub-ContractorsThis workshop will enable the participants to understand the emerging operational models in the areas of: increasing profitability, increasing productivity, market entry, partnership with suppliers and manufactur-ing, training needs for supervision, sub-tracking from the operator’s point of view. (One day) Instructor: Dr. Perry Daneshgari

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NATIONAL SEMINAR PROGRAM CATALOGUE

Sub-Contractor vs. General Contractor Material PurchasingThis workshop is based on research commissioned by The Electrical Contracting Foundation to investigate the prevailing, existing and alter-native models of procurement to determine which model offers the best value to the end-customer. The workshop introduces a new and more efficient procurement model, which will help decrease cost and increase profits for all the stakeholders. Participants will be introduced to three procurement chain models that are being practiced in the construction industry. The proposed new model suggests methods to eliminate waste and inefficiency in the supply chain. Participants will be able to use this knowledge to assess both the weaknesses and strengths in their procure-ment management practices. By reducing the cost associated with pro-curement, contractors will be in a position to outperform the competition and increase profitability. (One day) Instructor: Dr. Perry Daneshgari

Attendees: Owners, Department Managers, Project Managers, Supervisors

Agile ConstructionAgile Construction™ is profitable construction and allows the contractor to rapidly adapt to job site changes in order to complete each project both profitably and efficiently. This course will teach the principles, exercised successfully by other industries. It will focus on: labour productivity and measurement, job scheduling and planning, procurement management, estimation accuracy and improvement, project financial management. Participants will learn how to establish a useful productivity measuring method. They will experience simple methods and tools for scheduling and tracking that can improve visibility and knowledge of their jobs. They will learn how to identify the obstacles and labour waste which can impact job productivity, and discuss techniques that can improve it by better than 30 per cent. (One day) Instructor: Dr. Perry DaneshgariAttendees: Owners, Executive Managers, Project Managers and high level Field Supervisors

Proactive Selling Skills for Project ManagersOur Proactive Selling Skills for Project Managers Workshop has been designed to help project managers whose major focus may not be selling, but where selling plays an important role in their success. The specific content of this workshop has been customized specifically for the me-chanical contracting industry, making it practical and relevant. As a result of taking this workshop the project manager will be able to: get in to see more prospects, ask questions that build trust and uncover new business opportunities, present their recommendations in a manner that motivates customers to action, overcome common objections to win more business at higher margins. (Two or Three days) Instructor: Jim Baston, BBA Consulting

Attendees: Project Managers, Sales and Marketing

Field Based Project Management “Closing the Gap Between the Office and the Field”Learn to focus on what is most important and utilize your most valuable resource “your manpower.” Improve your ability to anticipate problems and deal with them before they become major issues. Understand what is most important to all the major players and how to leverage these trips, snares or opportunities to your advantage. Some topics include: Introduction to the basics of PM; the Kick-off Meeting; Pre-Planning Meeting; Instituting Shop Coordination and Drawing Processes; Dividing the Planning Process into Manageable Tasks; Job Site Organization; Job Meetings; Schedul-ing and Project Review. (One day) Instructor: Kevin Dougherty

Attendees: Operation Managers, Principles, Project Managers, Superintendents

Comprehensive Approach to Project Management: Integration of Office and Field OperationsThis course introduces the essential tools of project planning and execution in a contracting environment. Participants practice project management techniques on a simple turnkey construction project that is developed through the complete project lifecycle. Participants will leave this course with the ability to implement a structured process to successfully deliver small- to medium-sized, and large construction projects for their organizations and for their customers. The course is divided into seven modules. (Two days) Instructor: Dr. Awad Hanna

Attendees: Principals, Senior Management, Middle Management, Project Managers, Estimators, Supervisors, Foremen

Fundamentals of Job Cost Control Gain an understanding of job cost control and labour cost trending methods as detailed in the Job Cost Control section of the MCAA Proj-ect Manager’s Manual. Learn to use the job cost control system as a management tool to accomplish your project objectives rather than focusing on cost documentation. This “basic” session is geared to new or potential project managers with little or no experience in job cost control systems and procedures. (Half day) Instructor: John R. KoontzAttendees: Operation Managers, Principals, Project Managers, Superintendents, Foremen

Planning Skills for the Project Team Pre-construction Planning and its Effect on Profitability – Investing project management resources in pre-construction project planning yields significantly higher productivity and profitability. Energetic in-class discussion will identify thorough pre-construction planning as a mandatory process for all projects. Conducting an Effective Turnover Meeting – Effective turnover meetings maximize project profitability through the timely and complete transfer of information from estimators to project managers. They provide for standardized information exchange and facilitate project plan-ning and control. This session covers all the fundamentals for conducting an effective turnover meeting. (One day) Instructor: John R. KoontzAttendees: Operation Managers, Principals, Project Managers, Superintendents, Foremen

Contracts: Using the Contract as a Tool for Project ManagementGain a basic understanding of contract types and components, and learn how to use the contract to maximize profitability while managing a mechanical construction project. Learn skills to help you know what the contract says, and how to organize and manage the project accord-ingly. (Half day) Instructor: John R. KoontzAttendees: Operation Managers, Principals, Project Managers, Superintendents, Foremen

Productivity Improvement for Mechanical Projects In this session, the instructor will provide proven methods and practices for creating, controlling and improving project productivity on all types of projects. The following topics (and others) will be presented and discussed in this class: Material handling practices that guarantee improved jobsite productivity; understanding “average” productivity and the “typical” con-struction site work day; identifying, managing and controlling recoverable lost time; understanding the differences between management-caused lost time and worker-caused lost time. (Half day) Instructor: John R. KoontzAttendees: Operation Managers, Principals, Project Managers, Superintendents, Foremen

Value-Based Mechanical Project ManagementLearn the techniques and strategies used by the best mechanical project managers for setting themselves and their companies apart from their peers and their competitors. Project managers who attend this session and implement the concepts will see a significant improvement in their value to customers and employers. This session will include discussion of the following skills: personal and corporate accountability; goal setting and achievement; sound decision-making; ethical project management; building customer trust and confidence; professionalism; creating long-term, trust-based relationships; and much more. (Half day) Instructor: John R. Koontz

Attendees: Operation Managers, Project Managers, Superintendents, Foremen

Essential Management Skills for the Project ManagerLearn the unique, basic management skills of the mechanical project manager. Gain an understanding of the essential traits, skills and be-haviours that allow effective management. Topics include leadership and management skills; management ability vs. technical savvy; the importance of organization and standardization; motivating others to perform; managing the boss; delegation skills; communication skills; and working with difficult people. (Full or Half day) Instructor: John R. Koontz

Attendees: Operation Managers, Project Managers, Superintendents, Foremen

Change Order Management: Best Practices for Success In this session, John R. Koontz will provide participants with numerous strate-gies and proven best practices for successfully navigating the multi-faceted and complicated project management challenge. Koontz will conduct a very informative and interactive discussion with attendees regarding change management, and will emphasize and explain the critical importance of being proactive in your approach to change; planning and identifying changes early; knowing and following your contract; cost identification and explanation; believing and knowing what you are selling; working hard to have great communications and documentation; maintaining solid trust-based relationships; and much more. (Half day) Instructor: John R. Koontz

Attendees: Operation Managers, Project Managers, Superintendents, Foremen

Managing the Risk of Owner Furnished Equipment Projects that include owner furnished equipment (OFE) must be man-aged differently to help mitigate this risk. This session will have special emphasis on planning, documentation, communication and claim avoid-ance. It will include the following topics: identifying and understanding OFE risk, managing and controlling OFE risk, bidding issues and OFE, contract issues and OFE, OFE documentation issues, OFE and project scheduling issues, OFE short interval scheduling requirements, under-standing the owner’s position regarding OFE, and managing customer relationship on OFE projects. (Half day) Instructor: John R. Koontz

Attendees: Operation Managers, Project Managers, Superintendents, Foremen

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44 MECHANICAL CONTRACTORS ASSOCIATION OF CANADA l INFORMATION GUIDE 2017 www.mcac.ca44 MECHANHANICAIC L CL CONTONTRACTORS ASSOCIATION OF CANADA l INFORMATION GUIDE 2017 www.mcac.ca

NATIONAL SEMINAR PROGRAM CATALOGUE

Profitably Managing Your SubcontractorsSubcontractors represent a significant portion of most mechanical contracts, and the performance of your sub-contractors is a direct reflection of your own performance in the eyes of an owner, construction manager or general contractor. This session will include the following subcontractor manage-ment topics: Writing good subcontracts; thorough review and analysis of subcontractor scope of work; managing change orders; proper communica-tion; developing strong relationships; managing safety, billing and payment procedures; and documentation. (Half day) Instructor: John R. Koontz

Attendees: Operation Managers, Principals, Project Managers, Superintendents, Foremen

Successful Survival of Project CloseoutThe end of a project is usually a challenging and difficult time for the mechanical project manager and the foreman. In addition to a review of innovative methods used by MCAA contractors to help reduce the typical end of project “profit/productivity drain,” this session will include the following project closeout topics: Punch list, warranties, as-built drawings, O&M manuals, customer satisfaction, close-out productiv-ity improvement, demobilization, change order finalization, final pay-ment and feedback meeting. (Half day) Instructor: John R. Koontz

Attendees: Operation Managers, Project Managers, Superintendents, Foremen

Basic Construction Law Concepts for Mechanical Project ManagersThis session will include an overview of the most significant construction law concepts, issues and principles that are commonly encountered by the me-chanical project manager, including interpreting the contract; the Uniform Commercial Code and the construction industry; the authority and respon-sibility of the architect/engineer; differing site conditions; unforeseen site conditions; basic premises of tort law; basic premises of contract law; what constitutes a contract; maxims of law; design specifications vs. performance specifications; defective construction caused by faulty construction practices; defective construction caused by defective plans or specifications; patent vs. latent defects in plans or specifications. (One day) Instructor: John R. Koontz

Attendees: Operation Managers, Principles, Project Managers, Superintendents

High Impact Communication SkillsDue to the complexity of the construction process and the numerous people involved in a project’s completion, excellent communication skills are re-quired to succeed at project management. When communication problems develop, relationships usually weaken, misunderstandings occur and project failure is imminent. This session will cover vital communication topics such as effective listening, questioning, public speaking and presentation, basic written communication, clear explanation and understanding, and accept-ing the burden of communication. (Half day) Instructor: John R. Koontz

Attendees: Operation Managers, Principals, Project Managers, Superintendents, Foremen

Best Practices of Blue Chip Mechanical Project ManagersWhile age, experience, attitude and talent are important factors in a project manager’s success, the instructor has identified and will share the best practices skills that can be learned by any project manager who has the attitude, aptitude and desire to improve and succeed. This session includes an overview and in-depth discussion of the many best practices used by the industry’s best project managers. It also provides a review of the traits and qualities that are the common denominators among excel-lent project managers. This session serves as an overview and refresher for many of the topics found in the Fundamentals of Project Manage-ment educational program. (Half day) Instructor: John R. Koontz

Attendees: Operation Managers, Principals, Project Managers, Superintendents, Foremen

Advanced Project Management Workshop Series: Risk Identification and MitigationThis seminar gives experienced project managers an opportunity to explore the types of risk they confront each day. Throughout the session, each participant will have an opportunity to collaborate with other experienced project managers and better understand the role of project management in the business process. Participants will understand and recognize the different types of risk they encounter and manage, as well as how these risks impact the business; perform a self-assessment of their own project management style and technique as it fits into their company’s structure and operations; and much more. (One day) Instructor: Dr. Perry DaneshgariAttendees: Operation Managers, Principals, Project Managers, Superintendents, Foremen

Fundamentals of Project Management CourseThe purpose of this course is to introduce technical and non-technical individuals to the principles and techniques of effective project manage-ment which can be usefully applied to technical and non-technical projects. Upon completing this module, participants will be able to develop project overview documents or project charters. (Three days) Instructor: George Jergeas

Attendees: Operation Managers, Principals, Project Managers, Superintendents, Foremen

Six Habits of the Highly Profitable Project ManagersOur best project managers consistently have better bottom line results than their peers. What are the habits that make this performance possible? How do they motivate labour and control the job site risks? The construction process and how these habits impact profitability will be examined so that each project manager can ensure the best possible outcome from each of his/her projects. (One day) Instructor: Tom Williams

Attendees: Principals, Senior Management, Middle Management, Project Managers,Supervisors, Foremen

Project Management: Intermediate Level This one-day Project Management course is designed for intermediate-level managers who are involved directly in managing projects. The purpose of this session is to build on the Fundamentals of Project Management course by analysing current industry practices and introducing some value-improving practices to enhance the delivery of complex projects with emphasis on major industrial construction projects. Upon completing this seminar, participants will be able to improve their understanding of the project delivery system, explain their leadership role in supporting the project management team, deal with strategic and contextual risks, and enhance the predictability of project performance. (One day) Instructor: George Jergeas

Attendees: Operation Managers, Principals, Project Managers, Superintendents

Managing Project Risk Through Solid Documentation Now more than ever, contractors must pay close attention to the written records they keep on construction projects. Solid project documentation is a company’s best defense against problems that occur. This all-day seminar will cover important documentation topics including, but not limited to: Contract language, submittals and RFI’s, close-out, sched-uling and schedule delays, tracking and managing owner-furnished equipment, notification requirements, change orders and jobsite orga-nization. Attendees will learn their unique role in protecting the com-pany against damage. (One day) Instructor: Kathryn Crosby

Attendees: Principals, Senior Management, Middle Management, Project Managers,Supervisors, Foremen

Project Management for ExecutivesAre you having problems completing initiatives on time, on budget and to the satisfaction of your internal or external customers? In this workshop, you will discuss how to create processes and an environment for project success, the roles of the project manager and of your senior manage-ment. This workshop can be combined, condensed or expanded, and therefore can be presented in longer or shorter durations, ranging from a one-hour overview to a full day. (One day) Instructor: Darya Duma

Attendees: Principals, Senior Management, Middle Management, Project Managers, Supervisors, Foremen

Project Communication: Understanding the Importance of Properly Communicating Throughout the ProjectA program designed to improve your project’s profitability, this program is designed to help the contractor and their production teams take charge of projects and determine the most profitable way to proceed. Understand the importance of finishing the project strongly, and all the documentation needs and standards. This program will cover the importance of knowing what you own and how it will / can impact the job and how documentation is an important communication channel. (One day) Instructor: Kevin Dougherty

Attendees: Principals, Senior Management, Middle Management, Project Managers, Supervisors, Foremen

How to Build a Productive and Profitable Work Breakdown ScheduleThe most profitable and productive projects are a result of effective proj-ect planning. A solid WBS™ (Work Breakdown Structure) is imperative to lay the proper foundation. WBS is the Project Road Map and Build Process tailored exactly to the need of the construction project by break-ing down the job to the level that: Work is fully identified throughout the whole project lifecycle, Breakdown of high level project objectives shows as scalable segments, Structure of all the work segments is organized in a hierarchical view. (One day) Instructor: Dr. Perry Daneshgari

Attendees: Principals, Senior Management, Middle Management, Project Managers,Supervisors, Foremen

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The Hurst product line includes packaged boilers: 6 to 2000 hp, pressures to 450 psi. Fire-tube, water-tube & feedwater equipment for all heating &

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and CAD software programs.

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46 MECHANICAL CONTRACTORS ASSOCIATION OF CANADA l INFORMATION GUIDE 2017 www.mcac.ca

NATIONAL SEMINAR PROGRAM CATALOGUE

How to Design an Effective Project Document Management System and ControlThe foundation of every contractor’s core competency is their way of cor-porate document governance. Companies of all sizes must set standards to ensure their documents speak the same language to control workflow, and to uphold policies and procedures. No one product serves the con-struction process well. A Document Management Governance and Control must be designed and put in place to ensure version control, author-ship and accountability. (One day) Instructor: Dr. Perry Daneshgari

Attendees: Principals, Senior Management, Middle Management, Project Managers, Supervisors, Foremen

E-LEARNING

BuildForce Canada (formerly the Construction Sector Council) developed a number of eLearning courses for Supervisory and Management person-nel. To purchase, please contact CEC who is a distributor of the eLearning courses:

• First Level Supervisory Training Program (CNCR)• Introduction to Construction Estimating• Introduction to Building Information Modeling (BIM)• Communication, Negotiation, Conflict Resolution• Introduction to Project Management• Introduction to Construction Estimating• Construction Law• Confined Spaces Safety Awareness• National Construction Safety Awareness• Ethics

In the mechanical service field, contractors need tailored business, man-agement and skills training that are directly relevant to their business. The Mechanical Service Contractors of Canada (MSCC) is very proud to partner with the CEC for the delivery of its service specific training programs. Us-ing real-world experience combined with the very latest in-class delivery technique ensures you achieve an understanding that goes beyond the classroom. Our ‘Career Path’ model provides owners, managers and tech-nicians with an easy-to-follow system tailored to the specific requirements of careers in today’s mechanical service environment. Take your company to the next level.

SERVICE CONTRACTORS

Proactive Service® WorkshopThis is a highly interactive training program that has been specifically designed to help field service technicians identify and close more business opportunities by building and leveraging stronger, more durable business relationships. The workshop shows technicians how they can add more value and provide higher levels of service if they take a proactive approach to discussing ways their firms can help the customer. Training manuals and reference materials will be provided. (One day) Instructor: Jim Baston

Attendees: Service Technicians, Sales, Service Managers, Supervisors

Dispatcher Training ProgramThis new, two-day program will provide dispatchers with all the skills they need to dramatically improve job performance. The program goes beyond traditional technical training to cover such critical dispatcher skills as leading technicians rather than letting technicians lead them, becoming the service manager’s partner, prioritizing customer emergencies, evalu-ating technician abilities and managing their own careers in dispatching. After attending this program, dispatchers will be able to improve their job performance in many ways. (Two days) Instructor: Richard Worr

Attendees: Service Dispatchers

Service Manager Training Academy This new, three module training program will cover making the numbers work: people, production, trends and sales, and sales management. More information to follow. (Three days) Instructor: Kevin Dougherty

Attendees: Service Employees

Building Your Service Team from the TopThis program will address proven service sales recruiting methods, sales management skills, sales productivity enhancement, service sales benchmarks, sales training ideas, and motivational techniques. The program is designed for anyone who manages service sales people, including business owners, service managers, sales managers and of-fice managers. (One day) Instructor: Kevin Dougherty

Attendees: Service Manager, Sales, Accounting, Service Supervisors, Managers

Customer Service for the Service OrganizationThis dynamic and effective program will communicate the need to be more company-minded and sales-oriented. Practical, proven and entertaining, this program’s comprehensive approach to customer service makes this program mandatory for anyone who has contact with customers, including service technicians, drivers, dispatchers, foremen, dispatchers, agents, service managers, salespeople, ac-counting personnel and managers. (One day) Instructor: Kevin DoughertyAttendees: Service Dispatcher, Service Manager, Service Technician, Sales

Thriving as a Service ContractorIs your service business prepared for the changes facing the industry? This program will help you to establish goals and strategies to keep pace with the lightening-fast changes in the market, enabling you to not just survive, but succeed. This program will cover the critical topics that a service contractor will face, such as growing a maintenance base, profitability, getting more work and building the perfect team. (One day) Instructor: Kevin DoughertyAttendees: Service Manager, Sales, Service Supervisors, Managers

Growing and Developing Service SupervisorsThis intensive two-day training program is designed specifically for improving the performance of the service supervisor. The program ad-dresses proven training methods in: leadership, coaching, planning, time management, communication, motivational techniques and many more skills which will give the attending service supervisor the edge and confidence to deal with today’s challenges. This program is not a lecture; it’s a hands-on program utilizing real world exercises and video-recorded role plays that all attendees will utilize. Every attendee who completes the program will receive a certificate of completion and workbook which they can use for years to come. (Two days) Instructor: Kevin Dougherty

Attendees: Service Manager, Sales, Service Supervisors, Managers

Planning, Goal Setting and Performance ImprovementA fast-paced training program developed to help management improve their performance by providing the tools needed to properly plan and succeed. This program will help leadership create and implement a clear plan to improve job performance and minimize disruptions that all jobs face. Topics include the 15 Minute Pre-Day Plan, Seven Keys to Improving your Job Performance, Office, Field and Shop Synergy, Two Reasons People Don’t Perform and What to Do About It, Goal Setting Tactics to Improve Job Performance, and more. (One day) Instructor: Kevin Dougherty

Attendees: Service Manager, Service Supervisors, Managers

Service Supervisor Training AcademyThis four module program will cover the transition to management, leadership, delegation, coaching and motivation, role plays, dealing with difficult people, time management, planning, problem solving and sales management basics. (Four days) Instructor: Kevin Dougherty

Attendees: Service Supervisors

Service Sales AcademyThis four module program will cover an introduction to sales, personality analysis, the importance of customer service, the importance of selling main-tenance, hot to sell maintenance, project selling and the financial sell, ad-vanced selling skills for the service industry. (Four days) Instructor: Kevin Dougherty

Attendees: Sales

Service Tech Training AcademyThis two module program will cover customer service for the field, handling conflict and sales skills for the service tech. (Four days) Instructor: Kevin Dougherty

Attendees: Service Technician

Creating the Proactive Service® ExperienceProactive Service® is strategic approach based on the fact the we add significant value when our field service teams proactively make recom-mendations to help our customers to be measurably better off. In this workshop we will consider how to enthusiastically engage our field service teams in business development activities by considering the factors that define the Proactive Service experience and show managers the path to define a service experience unique to their firms, the typical hurdles we can expect that can negatively impact our success, and sustain the behaviour change necessary for success. (Half day) Instructor: Jim Baston

Attendees: Service Managers, Sales

Service Managers Series – People Production and TrendsThis program addresses proven recruiting methods, leadership skills, pro-ductivity enhancement, and motivational techniques, and is designed for the experienced and new service manager. (One day) Instructor: Kevin Dougherty

Attendees: Service Managers

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INFORMATION GUIDE 2017 l MECHANICAL CONTRACTORS ASSOCIATION OF CANADA 47www.mcac.ca

Service Managers Series – Sales and Sales ManagementThis program addresses increasing sales, sales management skills, sales pro-ductivity enhancement, sales benchmarks, sales training ideas and motivational techniques. It is a must for the service manager. (One day) Instructor: Kevin Dougherty

Attendees: Service Managers, SalesPreventative Maintenance & Project Sales Series – Professional Sales, Personality Analysis, Importance of Customer ServiceAre you tired of estimating jobs and not getting them? Do you wish the jobs you do get would be more profitable? If you answered ‘yes’ to any of these, then this course may be for you. (One day) Instructor: Kevin Dougherty

Attendees: Estimators, Sales, Senior ManagementPreventative Maintenance & Project Sales Series – Importance of Selling Maintenance, How to Sell MaintenanceThis course will focus on growing maintenance sales, and cover how maintenance sales are critical to success in the mechanical service in-dustry. You will learn how to turn a maintenance agreement into a viable long-term arrangement. (One day) Instructor: Kevin Dougherty

Attendees: Service Managers, Sales

Preventative Maintenance & Project Sales Series – Project SellingThis program will challenge conventional thinking of how you sell service projects and will improve even the most seasoned sales profes-sional. (One day) Instructor: Kevin Dougherty

Attendees: Service Managers, Sales

Preventative Maintenance & Project Sales Series – The Financial Sell, Advanced Selling Skills for ServiceThis course will help the sales person to not just look at the estimate as a number, but more as a process from job inception to job completion. It will also help attendees to think more as a business person, and take more of a big picture approach to the estimation process. (One day) Instructor: Kevin Dougherty

Attendees: Service Managers, Sales

Delivering the Ultimate Service Experience for Technicians Series – Customer Service in the Field, Handling ConflictThis effective course will communicate the need to be more company-minded and sales-oriented. Practical, proven and entertaining, this course’s comprehensive approach to customer service makes it mandatory for any-one who has contact with customers. (One day) Instructor: Kevin Dougherty

Attendees: Service Technicians

Delivering the Ultimate Service Experience for Technicians Series – Sales Skills for Service TechniciansA course designed to grow and enhance new and current customer rela-tionships. Through practice sessions and role plays it will teach your most important asset (your technicians) how to keep the customer happy and loyal by solving the customer’s problems. It will also cover how to turn an “observation” into a recommendation. (One day) Instructor: Kevin Dougherty

Attendees: Service Technicians

Proactive Service® for Technicians SeriesThe Proactive Service® Series is a highly-interactive program designed for field service technicians. This workshop offers a different perspective for the technician in terms of their contribution to their customers’ success and presents these ideas using real world examples. It is relevant and practical and provides approaches and strategies that the service technician can ap-ply immediately for measurable results. The series will specifically address the customer relationship role of the technicians. Instructor: Jim Baston

Attendees: Service Technicians

Proactive Service® for Technicians Series – Building and Enhancing CredibilityPersonal credibility with the customer is a critical component for success. In this module, participants will examine how field service teams develop high levels of personal and professional credibility through everyday inter-actions. Participants will develop a personal strategy to build and enhance their personal credibility. (Half day) Instructor: Jim Baston

Attendees: Service Technicians

Proactive Service® for Technicians Series – From Service Tech to Valued ExpertProactive Service is based on the premise that we add significant value when our technicians proactively make recommendations that help cus-tomers be better off. In this module, participants will examine the role of technicians as trusted advisors, and provide tools and approaches to help technicians be more effective at making recommendations that the cus-tomer will listen to and follow. (Half day) Instructor: Jim Baston

Attendees: Service Technicians

SIMCOE, ONTARIO 1-800-661-8998

www.anvilintl.com

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NATIONAL SEMINAR PROGRAM CATALOGUE

Proactive Service® for Technicians Series – Customer Relations and How to Deal With Difficult SituationsGreat customer relationships may take months or even years to build, and can be lost in a moment of indiscretion. In this course, we will examine situations that arise frequently in service that have the potential of ruining an exceptional customer experience. Whether its delivering bad news, dealing with an unexpected disruption or working through issues with highly-emotional customers, your technicians can take steps that will help ensure that they are successful in both addressing the issue and keeping their customer experience intact. (Half day) Instructor: Jim Baston

Attendees: Service Technicians

WEBINARS

What is a Webinar?If you are one of those people whose head is spinning with all the

new Internet terms like blog, podcast or netiquette, here’s one more: A webinar is a “web seminar.” It allows people to connect online to view a live presentation, which includes audio and video. In most cases webinars also allow for interaction between the attendees and the presenter, such as a question and answer time, or allowing people to request their site be examined as an example of whatever the topic is.

Why a Webinar?The biggest advantage of the webinar is convenience. There’s no travel

and no hotel costs. You can attend a webinar straight from your desk at work. Another great advantage of webinars is the cost. Webinars are an affordable way to provide training to your employees. More than one employee can share in on the same webinar. A mechanical contractor also values his or her time. Time allows you to meet with customers, resolve problems in the field or in the office, and to work on management and leadership skills.

By offering webinars, CEC can assist you in the latter by bringing you affordable, top quality training without leaving your desk or disrupting the flow of work on a jobsite.

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Each year the CEC will strive to offer a webinar series that is timely and relevant. Most webinars will take place at 12:00 p.m. Eastern, but if you are unable to participate at that time, you can still take advantage of the education offered, as all webinars will be recorded and available to all paid attendees.

To view a list of upcoming webinars, visit the CEC web site at www.constructioneducation.ca

CEC offers a conference at a different locales targeted specifically towards middle management in the construction industry. The conference specializes on the needs of the region, current industry trends and brings managers face-to-face with colleagues to learn new technology and management skills that help increase efficiency and build on the expertise required to lead the construction industry into the future. Watch for further details on future programs.

CEC is a Council of the Mechanical Contractors Association of Canada. For further information on CEC, visit the web site at www.constructioneducation.ca or call (613) 232-5169.

CONFERENCES

CEC offers a conference at a different locales targeted specifically towards middle management in the construction industry. The conference specializes on the needs of the region, current industry trends and brings managers face-to-face with colleagues to learn new technology and management skills that help increase efficiency and build on the expertise required to lead the construction industry into the future. Watch for further details on future programs.

CEC is a Council of the Mechanical Contractors Association of Canada. For further information on CEC, visit the web site at www.constructioneducation.ca or call (613) 232-5169.

2013 - 2015 – G. BeaulieuEdmundston, NB

2010 - 2013 – B. DiggensCalgary, AB

2008 - 2010 – B. HoareMississauga, ON

2006 - 2008 – J. DerksenWinnipeg, MB

2004 - 2006 – T. VincentDartmouth, NS

2002 - 2004 – M. ProwseWoodbridge, ON

1999 - 2001 & 2001 - 2002 – J. BradshawNorth Vancouver, BC

1998/99 – L. MacLeanNew Glasgow, NS

1996/97 & 1997/98 – W.J. CorpBurlington, ON

1995/96 – A. MorrisonDartmouth, NS

1994/95 – R. HepworthVictoria, BC

1993/94 – T. MurphySt. John’s, NF

1992/93 – D. BriseboisKingston, ON

1991/92 – T. WealleansCalgary, AB

1989/90 & 1990/91 – T. BillingsFredericton, NB

1988/89 – R. MarcotteHamilton, ON

1987/88 – R. WatkinsKitchener, ON

1986/87 – M. GallantCharlottetown, PEI

1985/86 – G. StoneWinnipeg, MB

1984/85 – M. ArnoldGrand Falls, NF

1983/84 – P. JohnstoneNanaimo, BC

1982/83 – J. BrimmellThunder Bay, ON

1981/82 – B. KlymkiwWinnipeg, MB

1980/81 – E. SchoenrothMoose Jaw, SK

1979/80 – S. GuttmanToronto, ON

1978/79 – G. KienitzCalgary, AB

1977/78 – H. EmsigToronto, ON

1976/77 – J. PowersLunenburg, NS

1975/76 – W. ElliottToronto, ON

1974/75 – A. RawlingsVictoria, BC

1973/74 – R.N. HughesFredericton, NB

1972/73 – G.H. AndersonVancouver, BC

1971/72 – J.E. VollmerWindsor, ON

1970/71 – H.L. FritzVancouver, BC

1969/70 – T.H. BriggsMontreal, QC

1968/69 – C.H. Van BoeyanVancouver, BC

1967/68 – R. YoungHamilton, ON

1966/67 – H.K. FisherEdmonton, AB

1965/66 – E.J. LearningSt. John’s. NF

1964/65 – D. WhitingVancouver, BC

1963/64 – A.C. SimpkinsToronto, ON

1962/63 – W.K. McArthurLachute, QC

1961/62 – F.J. DeevesCalgary, AB

1960/61 – A.F.C. MarshYarmouth, NS

1959/60 – S.W. WelshVancouver, BC

1958/59 – G.L. DobbinPeterborough, ON

1957/58 – J.C. StewartRegina, SK

1956/57 – S. CrumpToronto, ON

1955/56 – C.W. LeekVancouver, BC

1954/55 – A.H. ClarkToronto, ON

1953/54 – C.J. McDowellVictoria, BC

1952/53 – Jeff KearnWindsor, ON

1951/52 – Harold PeerSaint John, BC

1950/51 – M.L. BarrVancouver, BC

1949/50 – J.H. StoreyMontreal, QC

1948/49 – M.V. AndersonCalgary, AB

1947/48 – R.L. GrannanSaint, John, NB

1945/46 & 1946/47 – Walter Leek

Vancouver, BC

1944/45 – C.E. WatsonMontreal, QC

1942/43 & 1943/44 – Roy E. Belyea

Toronto, ON

1915 to 1942 – Unavailable

1914/15 – G. DormanMoncton, NB

1913/14 – J. McKinleyOttawa, ON

1912/13 – E.J. YoungCalgary, AB

1911/12 – J.E. WalshMontreal, QC

1910/11 – G. CooperToronto, ON

1909/10 – J. LaurierMontreal, QC

1908/09 – J. GordonMontreal, QC

1907/08 – J. WatsonMontreal, QC

1906/07 – F.G. JohnsonOttawa, ON

1905/06 – A.J. HammondWinnipeg, MB

1904/05 – R. RossToronto, ON

1903/04 – J. ThibeaultMontreal, QC

1902/03 – F. PowersLunenburg, NS

1901/02 – J. McKinleyOttawa, ON

1900/01 – W.H. MeredithToronto, ON

1899/1900 – J.W. HarrisMontreal, QC

1898/99 – W.M. SmithLondon, ON

1897/98 – J. WrightToronto, ON

1896/97 – Joseph La MarcheMontreal, QC

MCA CANADA PAST CHAIRMEN

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INFORMATION GUIDE 2017 l MECHANICAL CONTRACTORS ASSOCIATION OF CANADA 49www.mcac.ca

Mechanical Service Contractors Association of Canada

Board of Governors 2016 / 2017

Dana TaylorMCAC Manager’s Council

RepresentativeMCA British Columbia

223 - 3989 Henning Dr.Burnaby, BC V5C 6N5Tel: (604) [email protected]

Dan MilroyAssociate Council Chairman

Bradford White Canada1869 Sismet Td.

Mississauga, ON L4W 1W8Tel: (905) 238-0100

[email protected]

Brad MasonMCAC Board of DirectorDMS Industrial

Constructors Inc.125 Higgins Ave.

Winnipeg, MB R3B 0B6Tel: (206) 668-4460

[email protected]

Dave FlamandMCAC Board of DirectorPeak Mechanical

Partnership409 – 45A St. E.

Saskatoon, SK S7K 0W6Tel: (306) 249-4814

[email protected]

Dave HolekMCAC Board of Director

Lekter Mechanical Services Inc.500 Harvard Dr.

Belle River, ON N0R 1A0Tel: (519) [email protected]

Duncan WilliamsMCAC Manager’s Council

RepresentativeConstruction Assoc. of NS

260 Brownlow Ave., Unit 3 Dartmouth, NS B3B 1V9

Tel: (902) [email protected]

Brandon PageauMCAC Manager’s Council

RepresentativeMCA Ontario

103 – 10 Director CourtWoodbridge, ON L4L 7E8

Tel: (905) [email protected]

Tania JohnstonCEC Executive Director

CEC280 Albert St., Ste. 601

Ottawa, ON K1P 5G8Tel: (613) 232-5169

[email protected]

Richard McKeaganMCAC Chief Executive Officer

MCA Canada280 Albert St., Ste. 601

Ottawa, ON K1P 5G8Tel: (613) 232-0492

[email protected]

Del PawliukMCAC President

R.F. Contracting116 Industrial Park Cres.

Sault Ste. Marie, ON P6C 5P2Tel: (705) 253-1151Fax: (705) 253-8541

[email protected]

John WarnicaMSCC Member Representative

Lowe Mechanical Services Ltd.

72 Park LaneWinnipeg, MB R2R 0K2

Tel: (204) [email protected]

The Mechanical Service Contractors of Canada (MSCC) is dedicated to the success of mechanical service, repair and retrofit contractors in Canada. In today’s challenging economic climate, the Mechanical Service Contractors of Canada continues to welcome new members, build out exciting programs and services and to expand its initiatives. There’s a lot going on! We invite you to join us and become part of Canada’s fastest growing service organiza-tion dedicated to mechanical service contractors.

MCAC PresidentDel Pawliuk

R.F. Contracting116 Industrial Park Cres.

Sault Ste. Marie, ON P6C 5P2Tel: (705) 253-1151

[email protected]

MCAC Chief Executive OfficerRichard McKeagan

MCA Canada280 Albert St., Ste. 601

Ottawa, ON K1P 5G8Tel: (613) 232-0492

[email protected]

Executive Director Daryl Sharkey

Mech. Serv. Contr. of Canada (MSCC)280 Albert St., Ste. 601

Ottawa, ON K1P 5G8Tel: (613) 232-0017

[email protected]

ChairmanJohn Warnica

Lowe Mechanical Services Ltd.77 Park Lane Ave.

Winnipeg, MB R2R 0K2Tel: (204) 223-3519

[email protected]

DirectorDenis Carrier – E.S. Fox Ltd.9127 Montrose Ave., P.O. Box 1010

Niagara Falls, ON L2E 7J0Tel: (905) 354-3700

[email protected]

DirectorWayne Davidson

Davidson Brothers Mech. Contractors

7388 Hedley AvenueBurnaby, BC V5E 2P9Tel: (604) 522-4798

[email protected]

Associate Council ChairmanDan Milroy

Bradford White Canada1869 Sismet Rd.

Mississauga, ON L4W 1W8Tel: (905) 238-0100

[email protected]

CONSTRUCTION EDUCATION COUNCIL (CEC)

DirectorTim Padfield

Pad-Car Mechanical Ltd.3271 – 17th Ave. S.W.

Medicine Hat, AB T1B 4B1Tel: (403) 528-3353 [email protected]

DirectorRyan Tynning

Swift Plumbing & Heating Ltd.1170 Chaplin St. W.

Swift Current, SK S9H 0G8Tel: (306) 778-2830

[email protected]

DirectorDerek Ermen

Ermen Plbg. & Heating Ltd. 335 Millennium Blvd.

Moncton, NB E1E 2G7Tel: (506) [email protected]

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50 MECHANICAL CONTRACTORS ASSOCIATION OF CANADA l INFORMATION GUIDE 2017 www.mcac.ca50 MECHANHANICAIC L CL CONTONTRACTORS ASSOCIATION OF CANADA l INFORMATION GUIDE 2017 www.mcac.ca

PROFESSIONAL SERVICES DIRECTORY

March 3 – International Alliance of MCA’s Meeting, San Diego, CA

March 5 to 9 – MCA of America Convention, San Diego, CA

March 9 – MCA Saskatchewan 72nd AGM, Saskatoon, SK

March 11 – World Plumbing Day, Worldwide

March 19 to 23 – CCA National Conference, Riviera Maya, Mexico

April TBA – National Stakeholders Red Seal, Ottawa, ON

April 9 & 10 – MCA Canada Mid-Year Meetings, Ottawa, ON

April 11 – MCA Canada Day on Parliament Hill, Ottawa, ON

April 20 – MCA Hamilton AGM & Trade Show, Hamilton, ON

April 26 – MCA Manitoba AGM, Winnipeg, MB

April 26 & 27 – CMMTQ MCEE Tradeshow, Montreal, QC

May 5 to 7 – MCA British Columbia / Alberta Conference, Victoria, BC

May 11 to 19 – MCA of Ontario AGM, Edinburgh, Scotland

May 26 to 28 – CCA Meetings, St. John’s, NL

June 6 – MCA Canada Western Regional Meeting, Saskatoon, SK

June 23 – MCA Canada Eastern Regional Meetings, St. John’s, NL

June 25 to 27 – CIPH Annual Business Conference, Ottawa, ON

July 12 – CEC’s Annual Golf Tournament, Ontario

September 29 – CANS 155th AGM, St. Andrew’s By-The-Sea, NB

September 29 to October 1 – MCA Toronto AGM, Collingwood, ON

November 6 to 9 – MCA Canada 76th National Conference, Maui, Hawaii

MCA CANADA 2017 CALENDAR OF EVENTS

AIR CONDITIONING

Madok ManufacturingPage 37www.madok.com

BOILERS

Hurst Boiler & Welding Company – Page 45www.hurstboiler.com

CONDENSERS

Madok ManufacturingPage 37www.madok.com

COOLING TOWER

Absolute Cooling TowerPage 35www.absolutecoolingtower.com

COUPLINGS

Anvil International CanadaPage 47www.anvilintl.com

COMMERCIAL WATER TREATMENT

Canature Water GroupPage 11www.canaturewg.com

DRAINAGE PRODUCTS

Oakville Stamping & Bending Ltd. – Page 3www.osb.ca

ENERGY

Sask Energy – Page 15www.saskenergy.com

FIRE PROTECTION

Anvil International CanadaPage 47www.anvilintl.com

Flocor – Page 33www.flocor.ca

FITTINGS

Anvil International CanadaPage 47www.anvilintl.com

Flocor – Page 33www.flocor.ca

GREASE INTERCEPTORS

Canplas Industries Ltd.Page 41www.endurainterceptor.com

HANGERS

Anvil International CanadaPage 47www.anvilintl.com

Flocor – Page 33www.flocor.ca

HVAC – FLUID SYSTEMS

Armstrong Fluid TechnologyInside Back Coverwww.armstrongfluidtechnology.com

HVAC – WARM AIR

Madok ManufacturingPage 37www.madok.com

HYDRONIC EQUIPMENT

Taco Canada Ltd.Outside Back Coverwww.taco-hvac.com

HYDRONIC HEATING

Madok ManufacturingPage 37www.madok.com

MECHANICAL PIPING COMPONENTS

Flocor – Page 33www.flocor.ca

NIPPLES / PIPE

Anvil International CanadaPage 47www.anvilintl.com

PIPE JOINING

Victaulic Canada – Page 5 www.victaulic.com

PIPE – STEEL / STAINLESS STEEL

Flocor – Page 33www.flocor.ca

Parker Canada – Page 19www.parker.com

PLUMBING PRODUCTS

Dobbin Sales LimitedInside Front Coverwww.dobbinsales.com

Wolseley Canada Inc.Page 43www.wolseleyinc.ca

PUMPS / PUMP SYSTEMS

Wilo Canada Inc.Page 32www.wilo-canada.com

REFRIGERATION SYSTEMS & ACCESSORIES

Oxford Energy SolutionsPage 8www.oxfordenergy.ca

SCAFFOLDING / SHORING

Skyway Canada LimitedPage 4www.skywaycanada.ca

THERMOTECHNOLOGY

Bosch Thermotechnology Corp. – Page 25www.boschheatingandcooling.com

UNIONS

Plumbers & Pipefitters U.A. Local 488 – Page 14www.local488.ca

UA Canada – Page 9www.uacanada.ca

VALVES, BACKFLOW PREVENTERS

Anvil International CanadaPage 47www.anvilintl.com

VALVES, VALUE / CONTROL

Singer Valve – Page 10www.singervalve.com

VALVES, INDUSTRIAL

Anvil International CanadaPage 47www.anvilintl.com

VEHICLES

Jim Pattison Lease – Page 17 www.jimpattisonlease.com

WATER HEATERS

Bradford White Canada Inc.Page 39www.bradfordwhite.com

Rheem Canada Ltd.Page 13 www.rheem.com

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