© 2006 Global Knowledge Training LLC All rights reserved. Deploying Outlook 2003 Configuring Clients Outlook 2003 Security and Performance New Outlook

© 2006 Global Knowledge Training LLC All rights reserved.

Deploying Outlook 2003 Configuring Clients Outlook 2003 Security and

Performance New Outlook 2003 Features Outlook Web Access 2003

Section 5: Outlook 2003 and OWA 2003

Microsoft Exchange Server 2003


Section Objectives

After completing this section, you will be able to: List the versions of Outlook 2003 Install Outlook 2003 Create and configure an Exchange account Identify the security enhancements made in Outlook 2003 Monitor the client side performance of Outlook 2003 Describe Several New Features for Productivity and

Reliability List the enhancements to OWA 2003 Use the new GUI for OWA 2003 Configure advanced options for OWA

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Outlook 2003 Versions

Outlook 2003 (Stand alone) Office Student and Teacher Edition

Outlook 2003

Office Standard Edition Outlook 2003

Office Small Business Edition Outlook 2003 with Business Contact Manager

Office Professional Edition Outlook 2003 with Business Contact Manager

Office Professional Enterprise Edition (volume license program)

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http://www.slipstick.com/

http://www.msexchange.org/


Installation Methods

CD installation MS Office 2003 Stand alone product

Over the network installUnattended installationMicrosoft transform files Active Directory GPOs (MSI files)Systems Management Server packages Integrated with computer images

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Deployment Best Practices

Chain installation packagesUse local installation source Install from local distribution serversDo not use quota enable volumesUse client side performance counters

5-6


Installing Outlook 2003 5-7


Product Key 5-8


Applications Available for Installation 5-9


Advanced Customization of Applications

5-10


Component Options 5-10


Installation Size 5-11


Additional Download Setting 5-11


Group Policy Object Deployments 5-12


Deployment Options 5-13


Configuring Outlook 2003 Profiles for Exchange

5-15


Multiple Profiles

5-165-16

Only one Exchange account per profile


Add an E-Mail Account 5-17


Accounts Supported by Outlook 2003 5-18


Exchange Server Settings 5-19


Three different modes to connect to Exchange

Mode Configuration settings

OnlineUser’s mailbox is stored on the Exchange server

User maintains a full-time network connection

Offline

Users do not have a constant network connection

Use a dial-up or VPN connection to connect to Exchange

The typical mode used by mobile users

Users select what folders to synch with the .ost file

Cached

(Default)

A copy of the user’s mailbox is stored locally (.ost) and the Exchange server updates it frequently

The user has access to all online resources


Naming the Exchange Server 5-20


Additional Mailboxes

5-215-21

KB 291626

How to manage multiple Exchange mailbox accounts in Outlook 2002 and Outlook 2003

If you have ‘send as’ or ‘send on behalf’

permission

Where your .ost files are


Public Folder Favorites 5-22


Security Settings

5-235-23

First client that supports Kerberos


Connections 5-24


Remote Mail Connections and Filters 5-24


Configuration Complete 5-25


Adding Accounts and Directories 5-26


Server Type 5-27


Internet E-Mail Settings 5-28


Directory or Address Book Selection 5-29


Directory Service Settings 5-30


Search Options 5-30


Display Name and Connection Details 5-31


Address Book 5-32


Data Files (used to be personal folders)

5-335-33Not compatible with earlier versions of

Outlook


Encryption Setting 5-34


New Security Features

Attachment filteringBlacklistingCOM controls for administrators Information rights management Locked down HTML messagesRestricted access to address book“Restricted Sites” defaultSPAM filtering

5-35


User-Defined Security Settings 5-37


Automatic Download Settings 5-38


Outlook Security Template

5-395-39

Comes with Office

deployment kit


Cache and Compression

Mailboxsynchronization

Mailboxstore Outlook 2003

cache

Datacompression

5-42

60% reduction in synchronization traffic


From the User’s Perspective

Reading PaneRules and AlertsMessenger IntegrationSearch FoldersMailbox CleanupResource Scheduling Internet Free/BusyCustomer Experience Improvement Program

5-43


Reading Pane 5-44


Rules and Alerts 5-45


Manage Alerts 5-46NEW


Messenger Integration 5-47


Search Folders

Search folders: Replaced shortcuts Are filtered view of your e-mail Do not add more space Are saved queries


Mailbox Cleanup 5-49


Resource Scheduling 5-50


Response Options 5-51

Propose New Time – available for Outlook Windows XP and Outlook 2003


Internet Free/Busy 5-52


Service Options 5-53


GUI Improvements 5-54


Premium vs. Basic 5-55


OWA Improvements

Attachment filteringE-mail rules supportEnhanced address bookEnhanced contact supportEnhanced support for tasks InfoBarsJunk mail filteringMeeting requests

New GUIReading pane

(item window size)S/MIME supportSignaturesSpell checkerView propertiesWeb beacon blockingWeb form logon page

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1. What are the four categories that Microsoft Office 2003 licensing falls into?

2. What is the Windows Installer used for?

3. How do you start the installation of Microsoft Office?

4. When is volume licensing a good idea?

Section Review

Retail, Preinstalled, Volume license, Academic

Windows Installer allows you to create installation packages (.msi files) for all types of Windows applications.

To start the installation of Microsoft Office you can either run setup.exe or you can execute the MSI file pro11.msi.

Volume licensing typically works better in very large deployments.

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5. What are the components of Microsoft Office 2003?

6. The source directory and share must exist prior to creating the GPO software installation package.a. Trueb. False

7. What is an advantage of having cached exchange mode enabled?

Section Review (cont.)

Word, Excel, PowerPoint, Outlook, Publisher, Access, InfoPath (only bundled with the Enterprise Edition of Microsoft Office 2003 Professional)

With Cached Exchange Mode enabled you will not be dependent on network connectivity to read, compose, and delete items in your mailbox.

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8. What is the function of the offline folder settings?

9. What is the new name that Outlook 2003 gives to personal folders?


The Offline Folder Settings is used to create and delete the OST file, which is used for synchronizing mail from the server to the local machine.

Outlook 2003 calls them “data files.”

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10. List four of the new security features in Outlook 2003.

11. What is a digital ID?


Attachment filtering Locked down HTML Messag

Blacklisting Restricted Access to Address Book

COM Controls for Administrators “Restricted Sites” default

Information Rights Management SPAM Filtering

It is a special certificate from a Certificate Authority for secure S/MIME communications. All the user has to do is click the Get a Digital ID button and the wizard will walk them through the process. Until then no encrypted mail will be possible.

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12. If you have rules from a previous version of Outlook that you would like to use they are fully compatible.a. True

b. False

13. Describe the function of the Manage Alerts function.


It is an integrated knowledge management feature that will allow users to subscribe to information from a variety of sources. Then when content is added or modified the user can be notified to review.

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14. List the three ways in which you can configure resource scheduling.

15. While inviting attendees to a meeting, whose names are shown in the To field? In the Location field?


Automatically accept meeting requests and process cancellations

Automatically decline conflicting meeting requests

Automatically decline recurring meeting requests

The required and optional attendees appear in the To box on the Appointment tab, and resources appear in the Location box.

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16. What do you use the free/busy options for?

17. List at least four OWA improvements.


To configure how much free/busy information is kept on the server an how often to update it.

Attachment filtering New GUI

E-mail rules support Reading pane (item window size)

Enhanced address book S/MIME support

Enhanced contact support Signatures

Enhanced support for tasks Spell checker

InfoBars View properties

Junk mail filtering Web beacon blocking

Meeting requests Web form logon page

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Documents

© 2006 Global Knowledge Training LLC All rights reserved. Deploying Outlook 2003 Configuring Clients Outlook 2003 Security and Performance New Outlook