INTERGROUP CONFLICT

PERTEMUAN : 17, 18

Kompetensi Khusus:Students are able to apply how to manage intergroup conflict in the organization

Materi:1.Dynamics of Intergroup Conflict2.Effects of Intergroup Conflict3.Managing Intergroup Conflict4.Intervention

Dynamics of Intergroup Conflict

Managing Intergroup Conflict

Intervention

Intergroup Problem Solving

1. Problem formulation2. Problem solution3. Implementation plan4. Implementation of the plan5. Implementation review6. Organizational mirroring

RINGKASAN :Intergroup conflict is inevitable in complex organizations. Some of the classic examples of intergroup conflict in an organization are between line and staff, manufacturing and sales, production and maintenance, and headquarters and field staffs. The processes of intergroup conflict follow certain patterns that may not found in other types of organizational conflict.

Lakukan wawancara singkat kepada satu orang, lalu tanyakan masalah yang sedang dihadapi oleh orang tersebut, dan berikan solusi serta tanggapan anda terhadap masalah orang tersebut

TERIMA KASIH