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Website Redesign for Marketing Results Mike Volpe VP Marketing HubSpot HubSpot @mvolpe

Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

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A business' website is an increasingly important asset, and many companies are now embarking on website redesign projects to "improve" their websites. However, in order to really get the most out of a website redesign, companies need to construct their website in the context of a greater Internet marketing strategy. This session will cover the basics of SEO and crafting an Internet marketing strategy to get the most out of your website.Presented by Mike Volpe, VP Marketing, HubSpot at IMS08 on 9/8/2008

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Page 1: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

Website Redesign for Marketing Results

Mike VolpeVP MarketingHubSpotHubSpot@mvolpe

Page 2: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

Agenda

• Right and Wrong Reasons

• Seven Website Redesign TipsSeven Website Redesign Tips

Page 3: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe
Page 4: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

Which is better?

Page 5: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

The Wrong Reasons

• “We have a new corporate look and feel.”

• “I’m tired of the old website.”

• “It’s been 12 months since the last redesign.”

• “The design department wants to do it.”

• “The CEO wants to do it ”• The CEO wants to do it.

Page 6: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

Website Design Half Life

Your CompanyHappiness

Your Prospects

Launch 6 Months 12 Months

Time

Page 7: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

What do you want?

Page 8: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

The Right Reasons

• “Get found by more prospects.”

• “Convert more prospects into leads and customers.”

• “Branding” might be a good reason… if it will d i th l bdrive the goals above.

Page 9: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

The Right Reasons

• “Get found by more prospects.”• Better content• Better content• More content

O ti i d t t• Optimized content• “Convert more prospects into leads and

t ”customers.”• Better offers & calls to action• More offers & calls to action• Optimized landing pages / forms

Page 10: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

Agenda

• Right and Wrong Reasons

• Seven Website Redesign TipsSeven Website Redesign Tips

Page 11: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

Seven Website Redesign Tips

1. Goal: More visitors and leads.

Page 12: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

Which is better?

• Website traffic has doubled• Lead flow has doubled

‐‐ Noel Huelsenbeck, CEO, Vocio

Page 13: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

Website Redesign Summary Tips

1. Goal: More visitors and leads.2 A oid pitfalls In entor o r assets then2. Avoid pitfalls. Inventory your assets, then

protect them.

Page 14: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

Website Redesign Pitfalls

• Removing valuable content• Losing value of inbound links• Losing value of inbound links• Losing keyword rankings

Changing good conversion tools• Changing good conversion tools

• Destroy your assets and you’ll get a drop in traffic and leads.

• You’ll also have wasted time, effort and money.

Page 15: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

Avoid Website Redesign Pitfalls

1 Take an in entor of o r ebsite assets1. Take an inventory of your website assets.1. Content2. Links3. Keyword rank4. Conversion tools

2. Protect your assets during the redesign.

Page 16: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

Website Assets = Content

• How many pages do you have?Ho man ill be killed?• How many will be killed?

• Will pages move to a new URL?• How many new pages will you create?• What is your most popular content?What is your most popular content?• What is your most powerful content?

Page 17: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

Understanding Content Assets

Page 18: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

Website Assets = Links

• How many inbound links do I have?What interior eb pages ha e links?• What interior web pages have links?

• Where are my links coming from?• What are my most powerful links?

• https://siteexplorer.search.yahoo.com (free)

Page 19: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

Website Assets = Keyword Rank

• What keywords do I rank for today?What ke ords do m competitors rank for?• What keywords do my competitors rank for?

• What keywords should I want to rank for?• How has my keyword rank changed?

• Google Search & Google Analytics (free)

Page 20: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

Website Assets = Conversion Tools

• What generates most of my leads?What are m best con ersion tools?• What are my best conversion tools?

• How can I increase conversions?

Page 21: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

Understanding Conversion Assets

• Google Analytics (free)

Page 22: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

Protecting Your Assets• If you change domains, use 301 redirect for each

individual page. Not all pages globally.

• Have a permanent redirect (check at www WebsiteGrader com)www.WebsiteGrader.com)

• Identify all URLs with assets (content keyword• Identify all URLs with assets (content, keyword rank, links, conversions) and:• Keep this content on the new website• 301 Redirect old URL to the new URL for that page• Maintain SEO / content characteristics

Page 23: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

Website Redesign Summary Tips

1. Goal: More visitors and leads.2 A oid pitfalls In entor o r assets then2. Avoid pitfalls. Inventory your assets, then

protect them.3. Spend resources on remarkable content that

attracts and converts. Not unique design.

Page 24: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

Seth Godin on Website Redesign

“I'm going to go out on a limb and beg you not to create an original design. There are more than a billion pages on the web Surely there's one that youthe web. Surely there s one that you can start with?”

“Your car isn't unique, and your house might not be either…”g t ot be e t e

http://sethgodin.typepad.com/seths_blog/2007/10/how-to-create-a.html

Page 25: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

Ugly? Template? Who cares!

lResults:• 40,000 inbound links• 4,000 Del.icio.us bookmarks• 450,000 websites graded• 10,000’s of opt‐in email addresses

Page 26: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

Website Redesign Summary Tips

1. Goal: More visitors and leads.2 A oid pitfalls In entor o r assets then2. Avoid pitfalls. Inventory your assets, then

protect them.3. Spend resources on remarkable content that

attracts and converts. Not unique design.4. Create an ongoing content building strategy.

Page 27: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

Content Drives Visitors

• Search engines like fresh contentcontent

• People like fresh content• More tickets in the SEO

lottery• More chances to build

something remarkable• More is always better

Page 28: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

More Content Drives More Visitors & Power

10,000,000

Average Website Pages by Page Rank

1,000,000

pages

100,000

# of W

ebp

10,000Average 

1,000

1 2 3 4 5 6 7 8 9 10

Page Rank (10 is best)

Page 29: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

Website Redesign Summary Tips

1. Goal: More visitors and leads.2 A oid pitfalls In entor o r assets then2. Avoid pitfalls. Inventory your assets, then

protect them.3. Spend resources on remarkable content that

attracts and converts. Not unique design.4. Create an ongoing content building strategy.5. Enable conversion experiments.5. Enable conversion experiments.

Page 30: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

Conversion Experiments

32% Conversion

53% ConversionConversion Conversion

Page 31: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

Landing Page Editing

Ho fast can o la nch a ne landing page?• How fast can you launch a new landing page?

• Can 1 person do it in 15 minutes?

• What is the cost of experimentation?

Page 32: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

Website Redesign Summary Tips

1. Goal: More visitors and leads.2 A oid pitfalls In entor o r assets then2. Avoid pitfalls. Inventory your assets, then

protect them.3. Spend resources on remarkable content that

attracts and converts. Not unique design.4. Create an ongoing content building strategy.5. Enable conversion experiments.5. Enable conversion experiments.6. Include a blog, RSS, landing pages, SEO.

Page 33: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

All Websites Should Have a Blog

• Blogging helps with SEOgg g p

• Blogging helps with Social N SiNews Sites

Bl i h l ith S i l• Blogging helps with Social Networking Sites

• Blogging is Permission Centric

Page 34: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

All Websites Should Have RSS

• RSS = “really simple syndication”

• Publish your content for others to consume when, how and where ,they want

• RSS helps with Social Media Marketing

• RSS is Permission Centric

Page 35: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

All Websites Should Have Landing Pages

T t M k tTarget Market

Website VisitorsConversion is where we take what we have spent time

d t t ( i it )

Leads

and money to get (visitors) and change it into something valuable to marketing (leads).

Opportunities

a et g ( eads)

A cost becomes a benefit.

Customers

Page 36: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

All Websites Should Have Landing Pages

Limited na igation• Limited navigation

• Clear and simple

• Form above the fold

Page 37: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

All Websites Should Have On-Page SEO

• Page Title

• Clean URL

• Headers & Content

• Description

Page 38: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

Website Redesign Summary Tips

1. Goal: More visitors and leads.2 Avoid pitfalls Inventory your assets then2. Avoid pitfalls. Inventory your assets, then

protect them.3 Spend resources on remarkable content that3. Spend resources on remarkable content that

attracts and converts. Not unique design.4 Create an ongoing content building strategy4. Create an ongoing content building strategy.5. Enable conversion experiments.6 Include a blog RSS landing pages SEO6. Include a blog, RSS, landing pages, SEO.7. Metrics: Visitors and leads.

Page 39: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

Metrics: Traffic, Leads and Customers

Page 40: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

Traffic, Leads and CustomersVisitors from ZDNet

Visitors Leads Customers

TechCrunch 5,289 754 12

ZDNet 834 72 3

Twitter 511 28 1

Page 41: Website Redesign - When to Do It & How to Do It Right for Marketing Results - Mike Volpe

Thank You!

Free Tools:htt //W b it G dhttp://Website.Grader.com

http://PressRelease.Grader.comhtt //T itt G d

Mike Volpe

http://Twitter.Grader.com

Mike VolpeVP MarketingHubSpot

Facebook: www.facebook.com/people/Mike_Volpe/709797LinkedIn: www linkedin com/in/mikevolpeLinkedIn: www.linkedin.com/in/mikevolpeTwitter: www.twitter.com/mvolpe