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PEOPLE FIRST! The Approach to Building
a Modern Learning Ecosystem
#learning2016@JD_Dillon
JD DillonPrincipal Learning Strategist
Workplacelearningcapabilityis broken.
$130B spent each year
34% of employees receive 0 ongoing training
57% say training is boring + ineffective
70% are actively disengaged
Axonify Ipsos Reid Research2015 Training Industry
Gallup
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The Modern Employee
Bersin Research Bulletin, Meet the Modern LearnerNovember 26, 2014
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On average, employees give their organizations’ learning and development opportunities a Net Promoter Score of…
DETRACTORS(-100)
PROMOTERS(+100)
-31
Degreed, How the Workforce Learns in 2016, 1/2016
L&D’s Declining Reputation
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Characters property of Warner Brothers …
L&D is the Coyote.
The workplace is the Road Runner.
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iStock@JD_Dillon
L&D often adds to the noise + confusion people deal with in the workplace.
Today’s employees demand better workplace support.
76% want more learning
70% want bite-sized learning
88% want learning to be fun + engaging
92% want learning to be personalizedAxonify Ipsos Reid Research
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How can L&D close the gap + provide right-fit, valuable experiences.
CAPABILITY is more important than LEARNING.
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Learning is just 1 way to get there.
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L&D must take a holistic view of workplace performance + evolve tactics + skills.
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We must align strategies + tactics with the realities of the modern networked organization.
Bob Mosher + Conrad Gottfredson
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We must focus on the most important part of training – what happens AFTER the training.
Industry leaders are driving capability by reimagining their learning ecosystems.
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This requires that we consider everything that impacts the person within the ecosystem.
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It’s time to EVOLVE – not just replace – our support tactics.
MODERNLAYERS of a
ECOSYSTEMLEARNING
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Unstructured
Structured
Shared Knowledge
Performance Support
Continued Reinforcement
Management Support
On-Demand Training
Formal TrainingCriticality
Content
Motivation
Behaviors
Analytics
AVAILABILITY
PR
IOR
ITY
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CONTENT EXPERIENCE
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@JD_Dillon AxonifyiStock
A modern learning ecosystem must equally support connected + disconnected employees.
Capability through Continuous Learning3 to 5 Minutes Every Day
The world’s LARGEST beverage company, retailer, automotive company, professionalservices firm, pharmaceutical company and multinational conglomerate use Axonify.
3.5 79%
> 80% 81%
Employee microlearning moments per week
Voluntary participation rates
“Axonify has made me more knowledgeable and effective”
Enjoy and recommend Axonify as a way to learn
Axonify Delivers Axonify Users SaySource: 2014 Axonify End User Survey
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Continuous Learning Experience
@JD_Dillon
The person is at the center of a continuous learning experience design + surrounded by right-fit tactics + content.
Reinforcement
Behaviors
Analytics
Motivation Feedback
Shared Experience
Community of Knowledge
Continuous Learning Experience
Events
Online Content
Experience
Messaging
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Knowledge Growth
Business Results
Unstructured
Structured
Shared Knowledge
Performance Support
Continued Reinforcement
Management Support
On-Demand Training
Formal Training
AVAILABILITY
PR
IOR
ITY
@JD_Dillon
Talk ecosystems
Think PERSON first, employee second
Map your current learning ecosystem
Find your REAL performance gaps
Design your experience
Align your tactics
Start small | Think BIG
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To support the modern workplace, L&D must escape the “training bubble.”
And recognize that EVERYTHING impacts EVERYTHING when it comes to performance!
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@JD_Dillon Pexels
For L&D to provide real value and evolve behavior, the person –not the employee - must be at the center of our learning ecosystem.
www.slideshare.net/JDDillon
ReimaginingYourOrganization’sApproachtoKnowledgeSharing
It’sgonnabeAWESOME!
Tuesday,November15,2016|8:30am– 4:30pm
Pre-ConferenceWorkshop
PEOPLE FIRST! The Approach to Building
a Modern Learning Ecosystem
#learning2016@JD_Dillon
