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In this complimentary webinar we'll discuss how to develop a learning strategy to meet the needs of today and tomorrow's employees. www.bizlibrary.com/webinars
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NEXT GENERATION LEARNING STRATEGIES
? HOW DO MOST OF YOUR EMPLOYEES ACCESS TRAINING?
? HOW WOULD YOU DESCRIBE YOUR LEARNING STRATEGY?
“
WHAT WE HOPE YOU’LL LEARN:
Starting point = a whole new approach to strategy
7 key elements to include in your next gen
learning strategy
What does a next generation
learning look like?
In a world of learning and development where complexity is the enemy, [organizations need a] simple and nimble approach to delivering high quality learning, anywhere, anytime.
MICHAEL ROCHELLE Chief Strategy Officer
Brandon-Hall Group
Processes Analysis Design Develop
Validation & Delivery Measurement Learning
Management
70:20:10 FRAMEWORK
OF MANAGERS felt their L&D function was INEFFECTIVE or VERY INEFFECTIVE in helping them ACHIEVE BUSINESS TARGETS
SOURCE: CORPORATE LEADERSHIP COUNCIL, L&D TEAM CAPABILITIES SURVEY 2011
76%
WHERE DID YOUR GREATEST LEARNING
OCCUR?
NOT ANTI-TRAINING BUT A FOCUS ON PERFORMANCE
EXPERIENTIAL : SOCIAL : FORMAL
70-20-10 FRAMEWORK
70% EXPERIENTIAL
20%
SOCIAL
10% FORMAL
TRADITIONAL LEARNING STRATEGY
? ? ?
Pull vs. Push GOALS
Performance-Based
Future Orientation
What’s missing?
Most learning was focused on delivering known skills to solve known problems.
Classroom/ILT
Online - eLearning
On-the-Job
Maybe Other Methods
volatility uncertainty complexity ambiguity
it’s a VUCA world…
THE % OF KNOWLEDGE IN YOUR BRAIN NEEDED TO DO YOUR JOB
1986 1997 2006
Source: Robert Kelly, Carnegie-Mellon University
demand speed, analysis and elimination of uncertainty
patience, sense-making and an engagement with uncertainty.
Denise Caron,
It’s a VUCA World
9 out of 10 Americans already use their
smartphones for work.
Cisco BYOD Insights Report 2013
Traditional approaches
won’t work…
No classroom is large enough.
No individual is smart enough.
No response time is fast enough.
No intervention is complete enough.
No program lasts long enough.
No solution is global enough.
…
Employee learning today is about preparing employees for jobs that don’t exist, yet…
TOP PRIORITIES FOR TRAINING
PROGRAMS IN 2014
SOURCE: Cox eLearning Consultants,
Learning Solutions Forecast: 2014 Edition
DEVELOP NEW
CONTENT
30% 29%
IMPROVE OR ENHANCE EXISTING CONTENT
If preparing employees for jobs that don’t exist and acquiring content is a priority…
does this signify the prominence of formal
learning again?
Alignment Learning Culture
Performance Analysis
Content Strategy
Success Criteria Marketing and Communication Business Impact
Alignment
Learning Culture
Performance Analysis
CONTENT
definition curation
delivery
Immediate Personalized Democratic User-generated
Social Mobile
Technology without content is an empty promise.
Success Criteria
QUANTIFYING QUESTIONS
BUSINESS NEED QUANTIFYING QUESTIONS
Increased revenue Buy how much? In which
areas?
Improved quality Improved how?
Reduction in turnover What percentage reduction?
Improved morale Improved how?
More satisfied customers In what way?
Marketing and Communication
Measuring the Business Impact
Employee training and development …
What does it do?
What does it look like?
Who does it?
…
What does it look like?
COLLABORATIVE
Network-based and driven
Content curators and creators
Smaller and decentralized
FLAT – fewer managers more SPECIALISTS
TECHNOLOGY dependent
What does it do? Resources and tools.
Help employees perform better.
Prepare for jobs that don’t exist today.
Who does it? Informal leaders.
Employees.
Instructional designers.
Classroom facilitators
Administrators
Knowledge = POWER
Influence = POWER
EVERYONE…
The Evolving Role of a Training and Development Professional
CONTENT CONCIERGE
EMERGING COMPETENCIES
NETWORKING
COLLABORATION
PRESENTATION SKILLS DIGITAL LITERACY
LEADERSHIP SKILLS
NEXT GEN LEARNING STRATEGY
70% EXPERIENTIAL
20%
SOCIAL
10% FORMAL
KEY TAKE-AWAYS
Focus on performance rather than training inputs.
Non-disruptive, just-in-time learning
technology and content.
Learning agility and emerging
competencies to support employees
today and in the future.
BIZLIBRARY.COM
Some recommended resources…
Leadership Lesson Video:
Being an Effective Change Leader
(3 minute video)
Leadership Lesson Video:
How Senior Leaders Can Create an
Adaptable Organization
(3 minute video)
BIZLIBRARY.COM
UPCOMING WEBINARS
www.bizlibrary.com/webinars
SUCCESSION PLANNING AND THE
DEVELOPMENT OF YOUR HIGH POTENTIALS Tuesday, August 26, 2014 1:00 C / 2:00 E
COACHING SKILLS FOR YOUR MANAGERS AND LEADERS Tuesday, August 19, 2014 1:00 C / 2:00 E
FIVE KEYS TO SOCIAL LEADERSHIP DEVELOPMENT Thursday, August 28, 2014 1:00 C / 2:00 E
THE FIVE BARRIERS TO EFFECTIVE TRAINING PROGRAMS AND HOW TO CRUSH THEM Thursday, August 21, 2014 1:00 C / 2:00 E
BIZLIBRARY.COM
Chris Osborn
Vice President of Marketing
@chrisosbornstl
Jessica Petry
Marketing Specialist
@JessLPetry
@BizLibrary
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