Plan  for  Implementa.on:    Manage  Up    

Kay  Coleman,  Partner  

Webinar    

March  23,  2016  

For  more  informa6on,  go  to  fcbpartners.com  or  call  Lindsay  Field  617.245.0265  

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First,  a  Defini-on…  

“Implementa2on  is  the  process  of  pu9ng  a  decision  or  plan  into  effect;  

execu2on.”  

“Implementa2on  is  the  realiza2on  of  an  applica2on,  or  execu2on  of  a  plan,  idea,  model,  design,  specifica2on,  standard,  algorithm,  or  policy.”  

 Implementa-on  =  Execu-on?  

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Not  Quite…Some  Useful  Dis-nc-ons  

Implementa-on  =  Managing  the  Transi-on  

 Implementa-on   Execu-on  

Time  Horizon   Time-­‐limited   Indefinite  

Synonyms   Installing  or  transi6oning  

Following  a  game  plan  

Scope   Business  System   Process-­‐specific  

Whose  Focus   Implementa6on/  Project  Team  

Process  Performers  

Execu-on  =  Delivering  the  Results  

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Implementation Requires Business System Change

CHANGE

Skills &

Competencies

Business Processes

I/T

Measures &

Rewards

Mindsets & Behavior

Business System

Strategy

Environment

“As-Is” “To-Be”

Business System

Strategy

Environment

Skills &

Competencies

Business Processes

I/T

Measures &

Rewards

Mindsets & Behavior

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The  Future  Vision  Implemented  through  a  Series  of  Releases  

Transitioning from Here to There

Skililsl

& Competencies

Business Processes

I/T

Measures

& Rewards

Mindsets & Behavior

Business System Strategy

Environment Current  State  

Skills &

Competencies

Business Processes

I/T

Measures &

Rewards

Mindsets & Behavior

Business System Strategy

Environment

Future  Vision  

RELEASE  1  

RELEASE  2  

RELEASE  3  

Skills &

Competencies

Business Processes

Information Systems & Technology

Measures &

Rewards

Mindsets & Behavior

5  ©2016  FCB  Partners.  All  rights  reserved.  

Tracks Sequence of Activities and Dependencies for Release:_____________________

Go Live

Managing  the  Transi-on:  Key  Milestones  and  Dependencies

   

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•  Resources:    assess  and  meet  minimal  requirements  

•  Skills:    shore  up  key  vulnerabili6es  

•  Compe6ng  priori6es:    clarify  who’s  on  first  

•  Dependencies:    iden6fy  and  monitor  milestones  

•  Risks:    classify  and  manage  accordingly  (e.g.,  high  risks  =  con6ngency  plans)  

•  Schedule:    balance  need  for  speed  vs.  need  for  success  

 

Plan  for  Implementa-on:    “Manage  Up”  

Concerns  that  You  and  Your  Manager  Share      

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How to “Manage Up”

«  Understand  your  Manager’s  priori6es  and  preferences  

«  Frame  your  needs  (resources,  informa6on,  support,  approval)  in    joint  interests  and  link  to  organiza6onal  goals  

«  Be  a  partner,  not  a  subordinate  

«  An6cipate  problems  and  iden6fy  solu6ons  

«  Avoid  surprises,  but  always  tell  the  truth  

«  Take  ini6a6ve  and  deliver  on  commitments  

 

 

Or  How  to  Be  a  Great  Direct  Report  

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Some  Comic  Relief…  

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FCB  2016  Public  Courses  

Event   Dates  and  Loca-on  

Change  Leaders  and  Catalysts   Advanced  Cer2fica2on  Course  Arlington,  VA,  April  4-­‐5  

**Implementa-on  and  Execu-on   Advanced  Cer2fica2on  Course  Arlington,  VA,  April  6-­‐7  

Process  Redesign   Hammer  Cer2fica2on  Course  Arlington,  VA,  April  5-­‐8  

Power  of  Process   Hammer  Cer2fica2on  Course  New  Orleans,  LA,  October  24-­‐25  

Leading  Transforma-on   Hammer  Cer2fica2on  Course  New  Orleans,  LA,  October  26-­‐28  

**  See  next  page  for  course  overview  and  detail  

10  ©2016  FCB  Partners.  All  rights  reserved.  

Implementa.on  and  Execu.on  A  course  on  project  implementa.on  planning,  execu.on,  and  see-­‐through  to  results  

As  projects  move  toward  implementa6on,  they  need  a  plan:    How  they  will  test  concepts,  scope  releases,  run  pilots,  roll  out,  and  integrate  changes    What  we  cover:    How  to  deliver  expected  results  of  major  change  ini.a.ves  •  Intended  outcomes  –  required  changes,  expected  consequences,  desired  results  •  Implementa6on  roadmap  –  releases,  labs,  pilots,  early  wins  •  Transi6on  management  –  roles,  responsibili6es,  and  dependencies  •  Reinforcing  behavior  –  scorecards,  huddles,  and  visual  management  

Who  should  take  this  course:    Implementa.on  leaders,  planners,  and  managers  •  Business  Process  Managers    •  IT  project  leaders    •  Lean  Six  Sigma  black  belts    What  you  will  learn  •  Define  changes  and  stakeholder  impacts  •  Plan  the  transi6on  –  6meline,  events,  and  dependencies  •  Establish performance measures  •  Accelerate  adop6on  through  governance,  organiza6on,  and  systems  

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For  More  Informa-on  FCB  Partners  

 Lindsay  Field,  Program  Director  

617  245  0265  lfield@fcbpartners.com