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In this welcome note to conference delegates and speakers, Milan will introduce the idea of the New Enterprise, and why it designing for this new reality requires us to join our forces across disciplines, professions, approaches and mindsets.
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Page 1 of 22INTERSECTION CONFERENCE PARIS, APRIL 16–17, 2014
INTERSECTIONCONFERENCE PARIS, APRIL 16–17, 2014
The world’s first cross-disciplinary international conference on Strategic Design in the Enterprise
Page 2 of 22INTERSECTION CONFERENCE PARIS, APRIL 16–17, 2014
Welcome!CécileCeliaCharlotteChrisChris AndreChristopheClaudioClémenceColineCormacCraigDanielDavidDennis
AgnieszkaAlessandroAlexandraAlexandreAlieAnastasiaAnnaAnneAnthonyAurélieBartoszBenjaminBrigitteCatherine
DimitriDionDirkEmmanuelErikEskilFabienneFannyFloraFlorenceFlorianGaétanGayatri Grandin
GuillaumeJasenkoJeanneJohannesJohnKatharinaKlausKunoLoneŁukaszMarcMarionMarziaMathilde
MattieuMaximeMelvinMikaelMikeMikeMilanNicolasNicolePaulPaulinePeterPhilipRasmus
RijkRomainSallyStéphaneSimonSoniaSylvieThomasTimTobiasTomUffeValérieXavier
Page 3 of 22INTERSECTION CONFERENCE PARIS, APRIL 16–17, 2014
Merci
LE HUB NUMÉRIQUE Accompagnement en conception centrée utilisateur
Sur une proposition de Laptop
05/11/2012
Page 4 of 22INTERSECTION CONFERENCE PARIS, APRIL 16–17, 2014
Internet
#intersection14
Wifi:NUMA Welcome
Page 5 of 22INTERSECTION CONFERENCE PARIS, APRIL 16–17, 2014
AgendaCONFERENCE SPACE, 4th floor
4 Keynotes from different perspectives on Strategic Enterprise Design
Talks and case studies from and about Aéroports de Paris, Attoma, Carphone Warehouse, Dassault Sytèmes, eda.c, Gjensidige Insurance, InProcess Group, Livework, Play Telecom, SAP, United Nations
CREATE SPACE, 6th floor
4 open Master Classes for collaborative work on intersections between#designthinking #systemsthinking #bpm #ixd #lean #bizarch #servicedesign #enterprisedesign (and #ux #ia #custexp #bizdesign...)
Page 6 of 22INTERSECTION CONFERENCE PARIS, APRIL 16–17, 2014
Designing the New Enterprise
NEW?
Page 7 of 22INTERSECTION CONFERENCE PARIS, APRIL 16–17, 2014
Enterprise Behaviour
# Transactions
€
Page 8 of 22INTERSECTION CONFERENCE PARIS, APRIL 16–17, 2014
Enterprise AwkwardnessA
wkw
ardn
ess
# Transactions
Page 9 of 22INTERSECTION CONFERENCE PARIS, APRIL 16–17, 2014
marketdistantmassmobilesiloedgreedyanalyticalcontrolled
customerclosepersonalcontextualholisticsensitiveexperientialnetworked
Page 10 of 22INTERSECTION CONFERENCE PARIS, APRIL 16–17, 2014
The Challenge
# Transactions
Aw
kwar
dnes
s
Page 11 of 22INTERSECTION CONFERENCE PARIS, APRIL 16–17, 2014
SOCIAL ENTERPRISE
Page 12 of 22INTERSECTION CONFERENCE PARIS, APRIL 16–17, 2014
ENTERPRISEEXPERIENCE
Page 13 of 22INTERSECTION CONFERENCE PARIS, APRIL 16–17, 2014
ENTERPRISEBRANDING
Page 14 of 22INTERSECTION CONFERENCE PARIS, APRIL 16–17, 2014
ENTERPRISEINVESTMENT
Page 15 of 22INTERSECTION CONFERENCE PARIS, APRIL 16–17, 2014
ENTERPRISEDESIGN
Page 16 of 22INTERSECTION CONFERENCE PARIS, APRIL 16–17, 2014
Partners Competitors
CustomersSales Channels
Other Stakeholders
SuppliersYour Organization
Management
Employees
Investors,Government,Public
Page 17 of 22INTERSECTION CONFERENCE PARIS, APRIL 16–17, 2014
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
5
BIG
PIC
TUR
E
identity
actors
business
communication
signs
architecture
touchpoints
people
information
things
experience
services
function
interaction
places
organization
content
structure
operation technology
AN
ATO
MY
FRA
MES
DES
IGN
SPA
CE
REN
DER
ING
01.01 enterprise design framework
Page 18 of 22INTERSECTION CONFERENCE PARIS, APRIL 16–17, 2014
Process
Page 19 of 22INTERSECTION CONFERENCE PARIS, APRIL 16–17, 2014
Management
Page 20 of 22INTERSECTION CONFERENCE PARIS, APRIL 16–17, 2014
Models
Page 21 of 22INTERSECTION CONFERENCE PARIS, APRIL 16–17, 2014
Please join the discussion!
Page 22 of 22INTERSECTION CONFERENCE PARIS, APRIL 16–17, 2014
Contacteda.c sasc/o Le Laptop6 Rue Arthur Rozier75019 ParisFrance
Your contact: Milan Guenther
T +33 9 7044 7778M +33 6 0179 7000