Critical Power Supplies Ltd 2014 Brochure

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Power Critical Solutions

Contents

Specialist expertise

Locations, markets, accreditation

Solutions

Power Projects

Critical power, UPS and batteries

Standby power – generators and fuel cells

Intelligent power - power monitoring, PDUs, remote monitoring

IT enclosures – 19” racks and metalwork

Onsite services

Turnkey project - from start to finish

Ancillary products – switchgear/bypasses

Delivery and installation (project management and energy saving audits)

Recycling

Maintenance

Maintenance plans

Values/resources/contact

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Contents


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Specialist expertise is at the heart of what we doCritical Power Supplies is a specialist provider of power protection and energy management products and services.

Your uptime, availability and optimised energy consumption is our business.

We supply high-quality, reliable and cost-effective solutions for businesses and organisations that rely on power for business continuity. Pretty much every business (large and small) in existence today falls into this category.

Energy efficiency and cost reduction is our goal

We help businesses define and meet their requirements in terms of energy efficiency and minimising carbon footprints by supplying the most energy efficient products available, plus the expertise, equipment and solutions they need to measure, manage and reduce electricity consumption.

Building trust is our core aim

Trust is the bedrock of business, particularly in our sector. A lack of trustworthiness can be expensive for customers so we operate as a trusted partner by being reliable, dependable and competent.

We also understand the importance of integrity and communication and have processes in place to keep you informed at all times throughout the sales and installation process.

We also go beyond the sale. We don’t just fit and forget, we are there for you whenever you need us and we offer the best guarantee in the business - the same for every customer irrespective of whether you purchase a single cable connector or a complete power protection system.


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Nationwide, Qualified, Skilled and Accredited Engineering TeamCritical Power Supplies operates nationwide (UK) and in Northern Ireland and has access to a team of highly skilled, qualified, accredited and experienced engineers who are dedicated to the job of power continuityand energy management.

WorldwideWe also supply products, systems and services all over the world.


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Worldwide locations we sell to

Accreditation and ComplianceOur customers often operate in highly regulated industries in which accreditationis a legal requirement. The fact that we are accredited means customers can rest assured our staff, suppliers, products and services comply with the latest standards and regulations. In dealing with us, your own regulatory compliance remains in tact.

Industrial

Marine

Security

Emergency

Data Centres

Finance

IT

Telecommunications

Transport

Medical

Markets

Our Clients

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This thorough and detailed process enables us to gain total awareness of the scope and scale of every installation and to know what we need to do to avoid the pitfalls and ensure a smooth and streamlined undertaking. It also enables us to become fully informed of the client’s aims and objectives for their business overall so we can align what we do to fit.

Accurate load profilingThrough this process we are also fully aware of variations in electrical load and the types of load (inductive or capacitive) that are present and can plan accordingly. Load profiling enables us to see where we can help the client save money by reducing and optimising energy consumption.

We always make recommendations based on our findings and years of experience. In-life product management means we can help customers get the most out of their equipment at the lowest lifetime cost, that it stays reliable and is maintained in the best condition possible.

Solutions for power critical application

We don’t just sell products and services we supply solutions for every business that relies on electricity to run systems

critical to business continuity. And that’s every business these days. Our solutions and approach keep them up and running, saving energy where possible and using it cost-effectively.

Looking after our clients all the wayWe’ve developed a ‘cradle-to-grave’ delivery and project management methodology, which we’ve honed over the years into a slick, efficient and all encompassing system. We look after our clients (large and small) and get the job done, on time and within budget.

Thinking about the needs of today and tomorrowIt starts with a complete scoping of the project and projection in terms of what’s needed - both now and for the future of the client’s business. It’s easy to get too focused on the ‘here and now’ and forget about what may be round the corner in terms of how the business’s electricity consumption and critical energy needs may grow. Today’s installations can be future-proofed to get the best lifetime value. This stage also includes project definition and client engagement.

The other key stages in our industry-leading solutions delivery include:

Site survey

Load analysis and power profiling

Report with recommendations

Client meetings and detailing project deliverables

Final scope

Mobilisation of the project team

Project deployment

In-life equipment management

End of life decommissioning and disposal/recycling management

www.criticalpowersupplies.co.uk

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UPS installation and switchgear200kVA UPS and switchgear replacement, commissioning and maintenance

UPS and generator275kVA SDMO Generator and 40kVA Riello UPS and maintenance

Power projects

Telecom batteries140 Yuasa UXF Telecom batteries and replacement work

UPS and generator100kVA generator, 15kVA UPS, associated electrical work and maintenance

Switchgear, installation and maintenance800amp switchgear, UPS commissioning of 400kVA, maintenance, battery replacement

UPS N+1 and extended runtime batteries200kVA N+1 UPS, load bank testing and maintenance

External UPS installationRemote UPS installation, GRP enclosure and extended runtime batteries plus maintenance

Generator and UPS installation80kVA generator and 20kVA UPS solution plus maintenance

UPS installation and switchgearUPS installation, switchgear, maintenance and PDUs

A solution comprising multiple single-phase UPSSingle-phase rackmount UPS, PDUs and remote management

DERBYSHIRECONSTABULARY


Future proofingThere’s nothing worse than having to rip-out-and-replace every few years so we make future-proofing a top priority. Of course, where technology is concerned, there will never be a system that lasts forever. By its very nature, technology develops, things change and businesses grow and develop. But that process can be managed cost-effectively with a little thought, vision and above all expertise– which is what we do.

Manufacturer independentWe are not tied to any one equipment manufacturer and this is beneficial for our customers because it means we can pull together the best and most cost-effective solution from a range of leading global manufacturers.

We stock a wide range of products at our warehouse in Thame, Oxfordshire and have access to an even broader range through the close relationships we have with manufacturers. We pride ourselves on being dependable and able to fulfil orders quickly and accurately.

ServiceAlongside products, we can also deliver a complete wrap-around service from expert consultancy (to help you specify the right solution and save costs), through installation and commissioning, maintenance (24/7) and extended warranties. Our engineers are all highly experienced, qualified and accredited to work on the systems we supply.

BatteriesCritical Power Supplies offers bespoke customisation of batteries and extension packs through its engineering team and a full on-site battery testing and monitoring service, including impedance and battery load testing. This is carried out either as part of commissioning or a preventative maintenance plan.

Ancillary productsCritical Power Supplies also provides a range of Power Distribution Units (PDUs) and power cables (locking) that work with different types of electrical equipment. These could be used within a general control or access room or a datacentre and are especially important where the UPS (and associated equipment) is located within a secure access or remote location. We supply an extensive range of locking styles, colours, and different lengths from stock.

We specialise in power protection and have extensive knowledge (over 30 years

in critical power and standby applications) of the technologies, products and

solutions available. We make it our business to keep pace with developments,

innovations and initiatives, which means we can advise customers on the best

strategies, technologies, equipment and solutions to meet their needs.

Critical PowerUPS and Batteries

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We sell a wide selection of diesel and LPG generators in a range of kVAs for permanent standby applications. It is important in such instances that generator and UPS compatibility is considered before selecting a generator. Our expert engineers and sales team will help you select the right combination.

We also sell and hire open frame set generators for use in temporary installations, such as outdoor events and on construction sites.

Fuel CellsFuel cells from Critical Power Supplies provide a more environmentally friendly form of standby power as an alternative to diesel and LPG generators. Where a generator cannot be installed or used due to limited space, environmental policies (requiring carbon-neutral technologies) and the use of ‘clean energy,’ fuel cells are a viable alternative. This is also true where planning permission cannot be granted due to noise pollution restrictions.

Every operation that requires critical power protection also relies on standby

power for extended periods when mains power is unavailable. Other than diesel or LPG (Liquid Gas Petroleum) generators, there are many more technologies

to choose from (battery banks, battery alternatives and fuel cells) for standby

power application. Our job is to ensure we supply, fit and maintain the ones

most appropriate for your installation and requirements.

Standby PowerGenerators and fuel cells

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Intelligent Power Management (IPM) employs a combination of hardware and software that monitors and measures the distribution and use of electrical power in computer systems and data centers. It then enables electricity consumption and efficiency to be optimised and KPIs (key performance indicators) and goals to be met.

As experts in this area, Critical Power Supplies provides technology that will save money and lower the TCO (total cost of ownership) of electrical equipment (including UPS systems) as a result of reduced electricity usage, cutting downtime and prolonging hardware life. Our solutions incorporate environmental monitoring (temperature, humidity, liquid ingress and so on) and provide a range of options (per outlet monitoring, outlet switching and kwh measurement), with advanced solutions offering RFI tagging and locking outlets.

PDUs are an essential element in managing power capacity and functionality for critical network, server and data centre environments. Whereas it may not be cost-effective to replace large equipment (such as legacy UPS), significant gains can come from replacing outdated PDUs and cabling to more energy efficient newer types that also help monitor and measure energy consumption.

Monitoring softwareCritical Power Supplies provides accurate monitoring, management and control software to network managers. This gives them the facility to remotely manage critical power distribution units over an IP network and build a historical and real-time information map of their field population. This knowledge will enable informed decision making and the right remedial action in terms of energy efficiency measures.

Power continuity is one thing but these days reducing electricity consumption

in many companies and organisations is a boardroom issue for a variety of

reason, not least of which is cost cutting. But how can you reduce consumption

if you don’t know where it is being used and by what?

Intelligent PowerPower monitoring, PDUs, remote monitoring

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Quiet pleaseThe level of sound-proofing provided by Critical Power Supplies’ quiet rack cabinets allows this equipment to be located in or near office environments. It is the ideal solution, therefore, if the cost or space for a dedicated server room is an issue.

Eco enclosures meet the Best Practice Recommendations of the EU Code of Conduct on Energy Efficiency for Data Centres by reducing power usage through maximising airflow management and enhancing the benefit of free air-cooling.

CoolingDriven by rising power densities and heat levels, cooling strategies have changed dramatically in recent years. Critical Power Supplies knows how crucial the correct cooling system can be for any businesses to improve performance and increase efficiency. These systems help protect investment in the build whilst future proofing the operational environment.

Containment systems are designed to organize and control air streams by capturing hot exhaust air, venting it and then delivering chilled air directly to the server equipment’s air intakes.

A customer’s choice of rack cabinet or enclosure can determine how reliable,

efficient and secure their power system is. Critical Power Supplies stocks a

variety of principal rack cabinets and enclosures, alongside rack accessories,

special doors, sidewalls and add-on equipment that will enable customers

to optimise their installation for reliability, efficiency and security.

IT EnclosuresRacks and metalwork

Raised floors allow management and segregation of large volumes of wires, cables, water lines and other distribution systems providing the flexibility, capacity and energy efficiency to operate successfully.

Air flow management accessories help reduce the distance taken by air within the datacentre ensuring it takes the optimal distance from chiller to load, maximising efficiency and cooling.

Critical Power Supplies’ expert advice, professional design, installation management and servicing, ensures that the chosen cooling solution runs smoothly and efficiently, saving valuable time and money.

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This is how we build long-term relationships - through the technologies and the quality of the services provided. We are always available (24/7) to provide technical support and consultancy, which is a commitment rarely matched by other resellers but because we understand how important it is to customers, we do it.

A comprehensive support package and/or maintenance plan is provided both pre- and post-sale by one of the best technical support and maintenance networks in the business.

Critical Power Supplies has unrivalled experience in the industry and this has enabled us to draw up a choice of valuable onsite services that are known to truly benefit customers.

Onsite Services

Every power solution we supply is backed by a comprehensive warranty with the manufacturer and supported by Critical Power Supplies engineers.

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Support services include:


Site surveys

Power continuity planning

Strategic power consultancy

24/7 technical support

Equipment hire and rental

UPS health checks

Battery testing and replacement

Solution design and project management

Factory witness testing

Siting and relocation

Installation and commissioning

Maintenance and monitoring plans

Inspection, repair and upgrade

Warranty and extensions

Removal and recycle

There are times when it makes sense for contractors and customers to come to us for a complete turnkey power protection and energy management solution, which can include everything from UPS, standby generators, power distribution equipment and systems, cabling, switchgear, bypasses and all supporting products and infrastructure.

Turnkey solutions can also include all pre- and after-sales services, including: consultancy, site surveys, planning, installation, testing, commissioning, support and maintenance.

To do all this in-house, for many customers, is neither possible or cost-effective. Power protection is not our customers’ core business so it’s unlikely they will have the expertise to undertake such an important project. Resources are also often stretched and it makes sense financially for them to come to us for such short-term expertise and resources than to try and employ them in-house.

We are also, by definition, a value-added reseller and we do this by incorporating features (such as intelligent PDUs and energy monitoring software) and services (including service and maintenance, customisation, consultancy, training and implementation) to the solution (according to each installation’s specific requirements). We can uniquely develop a specific solution for a particular customer that matches their needs exactly or put together a solution for a specific task.

In terms of power protection and energy management, whatever it is you need, we offer the knowledge, expertise, human resources, products and services to get it done.

A turnkey solution covers all the steps and equipment involved in providing our customers (or your customers if you are a consultant/contractor) with a complete solution.

Turnkey ProjectFrom start to finish

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Maintenance bypass systems isolate the UPS from the power supply so that maintenance can be safely carried out without disruption to connected loads. Or, in the case of a UPS breakdown (in systems below 10kVA), it will enable a complete swap out of the broken down unit for a replacement UPS.

Large facilities are typically supplied directly from distribution lines at higher voltages, whereas smaller facilities are supplied from utility transformers at 480V and this can create fundamental design issues pertaining to switchgear, particularly around switching operation. Power system parameters are also significantly different. In mission critical installations, all of this requires in-depth analysis of the power system prior to switchgear and bypass selection. Designing an automatic transfer system is an art in its own right, particularly in relationship to control power.

Alongside supplying a wide range of top quality switchgear and bypasses from leading and trusted manufacturers, we also provide the knowledge and expertise necessary to ensure you acquire the healthiest heart for your system. Through our comprehensive support and maintenance plans, we can ensure your switchgear continues to function as an essential element of your critical power system.

Switchgear equipment is the beating heart of mission critical power distribution

– and protection. Switchgear reliability directly impacts facility and system

continuity. The primary function of switchgear and bypasses is to improve

electrical power management, distribution and resilience of a UPS, standby

power system or generator installation.

Ancillary products Switchgear / bypasses

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Due to their size and weight, heavy machinery like UPS and generators require special shipping considerations. International shipping presents a whole new set of challenges. Even with the best quality products, manufactured to the highest standards, too many jolts from bumpy roads can dislodge parts, loosen bolts and screws or (in severe cases) buckle metalwork if the equipment is not shipped properly.

Our delivery service covers:

The way a project begins can greatly influence its chances of being

successfully so we aim to get every detail right - from start to finish.

Delivery and installation(Project management and energy saving audits)

Our installation service covers:

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Accuracy (dimensions, weight, address, logistics, route, site considerations, timings)

Attention to detail

Specialist equipment shipping knowledge

Access to specialist shippers

Preparing equipment for transportation

Acquiring special permits where necessary

Acquiring (or making sure you are covered by) specialist freight insurance

We can take away the headache of having to sort and deal with shipment yourselves.

InstallationOur installation services ensure your power protection and energy management systems are optimised, from the utility connection through to final load and that the power you get corresponds with your quality and availability requirements (or those of your customers if you are a consultant/contractor).

Project management

Energy saving audit

Electricity supply quality audit

Installation and site audit

Load requirement audit (particularly concerning sensitive loads, such as computers, telecoms and instrumentation)

Power calculations

Designing control mechanisms for upstream harmonics

Installing the actual equipment itself (including cabling, connectors, switchgear, bypasses and so on)

Designing and installing system earthing arrangements

Installing protection systems (such as circuit breakers)

Installing energy storage equipment (back-up batteries, battery banks)

Installing standby generators or fuel cells/flywheels

Installing software (monitor systems, energy management systems) and integrating them into building/facility management if required)

Commissioning and testing

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Smart recyclingAlongside UPS batteries, we also recycle all metalwork including racking, cabinets and enclosures. Our structured and comprehensive service includes:

Aside from environmental concerns, end customers and power protection and energy management suppliers have to comply with strict regulations concerning electrical equipment at the end of its working life.

It has to be treated and disposed of by licenced specialists in accordance

with WEEE (Waste Electrical and Electronic Equipment) regulations and

environmental legislation.

RecyclingDealing with equipment at the end of its working life

Complete ‘end-to-end’ process that could save you moneyWe work with conscientious and trusted licenced providers and supply an end-to-end service that delivers a full audit trail all the way from de-commissioning to disposal, recycling or in certain cases re-deployment. We can also handle the disposal of toxic waste such as batteries.

We deliver a service that brings peace of mind and may save customers money. We can often offer financial incentives (such as discounts on new equipment) as part of the service if you buy the new equipment from us.

Strip out to bare basics and removal of all equipmentWe have the resources and expertise on hand to completely clear an installation – right back to the bare shell of the building ready for the next fix. We can take care of everything from de-commissioning of UPS, batteries, generators, cabling and switchgear through to removal and waste management.

In terms of equipment removal, we handle everything including logistics, containerisation, deadlines, safe handling, project management and transfer of paperwork.

Decommissioning

Removal

Recycling

Full audit trail and accountability

Environmental protection


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Maintenance should be routine and regular. That way, potential problems can often be discovered and remedied before resulting in a breakdown.

Power protection systems contain consumable elements such as batteries, fans, filters and capacitors that need to be replaced over time. Our high-level maintenance plans cover this. It saves customers having to schedule regular checks and stock spare parts onsite (or try and order them at the last minute).

From a single repair to 24/7 management of the support contract you have with equipment manufacturers and your suppliers, we can offer maintenance packages and support contracts to suit your critical power needs. It gives you peace-of-mind, plus the extra resources, knowledge and specialist expertise without the overhead associated with employing someone fulltime.

We provide both proactive (preventative maintenance) and reactive (emergency call out) maintenance options and can deliver a managed service for both, just ask us for details and a quote.

Maintenance plays a key role in power system reliability and resilience.

Well maintained equipment will last longer, run more efficiently and

breakdown less often.

Maintenance

Alongside our detailed maintenance plans (see page 16), we also offer:


Remote monitoring (SMS, email and cloud-based)

Onsite crash kits

DC monitoring

Impedance testing

Battery replacements

Electrical installations

Annual preventative maintenance visits

Load bank testing

Parts Only Silver Lite Silver Standard

Silver Plus Gold Lite Gold Standard

Gold Plus Platinum Lite

Platinum Standard

Platinum Plus

Platinum Premium

Preventative Maintenance 4 4 4 4 4 4 4 4 4 4

Remote Monitoring 24/7 4 4 4 4 4 4 4 4 4 4

Firmware Upgrades 4 4 4 4 4 4 4 4 4 4

Emergency Response 4 4 4 4 4 4 4 4 4 4

Labour (Included) 4 4 4 4 4 4 4

Parts (Included) 4 4 4 4 4

Monthly Event/Status Report 4 4 4 4

Onsite Crash Kit 4

Response Time N/A 12 working hours 8 working hours 4 clock hours

Parallel Systems

Maintenance Contracts Full charges for the 1st UPS, then 50% discount for each subsequent UPS

Maintenance Plans


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Notes

Notes

Our values:

Customer service, environmental responsibility and people

Critical Power Supplies’ accreditations demonstrate how seriously the company takes its commitment to customers and how it is developing its business in the best possible way. Adhering to continuous improvement, Critical Power Supplies cares about its impact on the environment and takes an active, positive role in shaping the future of the people it employs through employee assistance programmes.

Being ‘green’In order to help customers improve their green credentials we recycle legacy equipment that has come to the end of its useful life. Our business is all geared around helping them invest in high efficiency power solutions and renewable technologies.

Resources availableCritical Power Supplies has a number of resources available that customers can download from its website:

www.criticalpowersupplies.co.uk/download-area

If you require any further information, or would like an informal chat about power continuity, critical power, standby power or power protection systems in general, get in touch. We are at your service.


Sales: 0800 978 8988Fax: 0845 519 363924 hour Service: 0845 519 3928

Product Manuals

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White Papers

Wiring Diagrams

Credit Application

Standard Terms and Conditions

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Product Datasheets


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Critical Power Supplies Ltd 2014 Brochure