Themen für heute

1. Was ist seit dem letzten Donnerstag passiert?

2. Welche Fragen sind aufgelaufen?

3. Was sind die Bestimmungsfaktoren für erfolgreiche virtuelle Zusammenarbeit?

4. Praktische Tipps für Webkonferenzen

5. Ein Ausflug in andere Medien – was gibt es alles?

6. Was machen andere Unternehmen?

7. Prozessstruktur zur Entwicklung einer Collaboration Strategy

Welche Fragen sind aufgelaufen?

KollaborationsstrategieVoIP ... noch einmal: Was bedeutet das im Zusammenhang mit der virtuellen Kooperation (technisch ist es klar...)Wie lässt sich übersichtlich auch auf eine große Fülle von Dokumenten zugreifen?Andere Möglichkeiten der Speicherung jenseits von Wikis.... Editierung von Wiki Seiten:

Wiederholung.... Wo finde ich denn diese Seite und wie kann ich sie auf die homepage "ziehen"Wie lassen sich Tippfehler von Seiten im Nachhinein beheben?

Collaboration in Virtual Teams: Success Factors

•Others respect my situation

•Others appreciate my competence

Respect

•A necessary trust level can be reached

•…and maintained over time

Trust

•What is in for me?

•Distributed leadership

Balance of me and we

Time and Space in Virtual Collaboration

Time Space

Willingness to set aside time for virtual work Virtual work as part of job description When is the right time Multi-tasking and setup time (Rüstzeit)

Creating the right environment for collaboration Make sure that there are no technical glitches Making everybody understand how the environment works Create moments for fun, excitement and curiosity

What’s out there?

Pri

mary

Com

mu

nic

ati

on

Use

External

Internal

Linkedin

TwitterYammer

Wikis

Skype Chat

SkypeDelicious

FaceBook

Blogs

Mindmeister

Mikogo

Webex Connect ProGoto Meeting

Real Time Communication Information Storage and Sharing

Google DocsGoogle Wave

Ning Communities

SlideshareYouTube

Flickr

It’s a jungle out there!

15 Best Practices of Social Media Implemented by the Top 100 Brands

1. Deputize people throughout the organization.2. Understand how each channel provides a different dimension of engagement3. Centralize coordination4. Find champions who can explain and mitigate risk.5. Be in it for the long haul.6. Pick channels carefully.7. Spread engagement to employees beyond the social media team.8. Open the platform to anyone and every one. Encourage employees to tap into

social media to get work done9. Engage in new channels where people already are10. Support engagement as an extension of the company culture. Be conversational

from the start.11. Be conversational from the start.12. Make social media part of the job, just like email13. Modularize and synchronize content across channels14. To scale engagement, make social media part of everyone’s job.15. Emphasize quality, not just quantity.

taken from: http://jeffbullas.com/

Example for a Process ArchitectureImprovement of Collaboration

Design of 2-Day Pilot Workshop for Improved Collaboration of Disseminated Teams

Format Objective / Activity

Taking a stand Visualize positions, standpoint

Appreciative Inquiry - Interviews

Emphasizing potential, strength, success stories on living collaboration

Dialogue in small groups Sharing hopes and fears about new procedures etc.

Input New organization and vision of the collaboration space

Break out sessions Deepen input, give room for individual and personal issues

Fish bowl Discussion of success factors for new organization

Performance Country organizations present their success stories

Day 1

Design of 2-Day Pilot Workshop

Format Objective / Activity

Input: Collaboration in distributed / virtual teams

Establishing a common language for collaborative processes

Buzz Groups What are our success factors for effective collaboration in distributed/virtual teams?

Live groups, critical incidents Identifying collaboration needs in value chain and processes

Input / Demonstration Tools and principles for virtual collaboration

Testing Exploring some potential tools for collaboration (participants work in small groups)

Input: Further steps Presentation of further steps and process

Break out sessions / plenary Identifying team support measures

Plenary Agreement on collaboration activities, coaching, support, measures

Day 2