Case Eficode - Trainers' House change management success stories

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    27-Jan-2017

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  • CASE:EFICODE PARTNER IN GROWTH

  • WhatisEficode?

    aso#warecompanyestablishedin2005

    Finnishownership employsatotalofabout100professionalsinHelsinki,BeijingandCopenhagen

  • WhatisEficode?

    tailoredwebandmobileso?ware

    servicestoincreasetheefficiencyofso?wareproducBon

    BigDatasolu;onsasapartnertoHP

  • 4

    Janne MykkymkiTrainers House

    Eliisa HkkinenEficode

    Heikki HmlinenEficode

    Jukka RoininenTrainers House

    Mikko LairikkoTrainers House

  • EficodeandTrainersHousebegancollabora4onfromthesalesdevelopmentteamsin2008Outsourcing encounterswithdecision-makers audiBng analysingthephonecalls customersaBsfacBonsurveys eventinvitaBoncallsandsales

  • TogetherwithTrainers'House

    anewoperaBngmodelforEficode'sprospecBngprocessandCRMusage->enablesustoensureasufficientnumberofleadsforthecallteam

  • In2015beganpilo4ngcollabora4onfromthemarke@ngautoma@onteamsTrainersHouse'scallteamcontactedclientswhohaddownloadedthequickguidetoBigDataviaEficode'snewsleQer,monitoredthewebsitetrafficinreal;meandmoderatedthechatserviceonthesite.ho>erleadstocall,almostinreal;me

  • Inaddi;onTrainersHouseisthepartnerindevelopingsalesandtrainingsalespeople(salestraining,calltraining,salessparringandkick-offs)+one-to-onecoaching&SalesTrainingProgramme

  • GOOD HIT RATE AND GOOD CONVERSATION

  • Sincewehavebeenworkingtogether,Eficode'snetsalesandnumberofstaffhasincreasedfive-foldandthemajorityofouriniBalcontactshavecomeviaTrainersHouse.HeikkiHmlinenEficode'sSalesManager

  • AnexcepBonallyhighhitrateandconversionbetween80%and95%

  • OurCollaboraBonhasworkedwellandhastherebycon;nuedforalong;me.IhaverecommendedTrainers'HousetoothersandIwillcon;nuetorecommendtheirservices.HeikkiHmlinenEficode'sSalesManager

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