Marketing mngmt

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By Saughat Dass

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By Saughat dass 53

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Marketing is an organizational function and a set of processes for creating, communicating, and delivering value

to customers and for managing customer relationships in ways that benefit the

organization and its stakeholders.

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Marketing management is theart and science

of choosing target markets and getting, keeping, and growing

customers throughcreating, delivering, and communicating

superior customer value.

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GoodsGoods

ServicesServices

Events & ExperiencesEvents & Experiences

PersonsPersons

Places & PropertiesPlaces & Properties

OrganizationsOrganizations

InformationInformation

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Nonexistent Latent

Declining Irregular

Full UnwholesomeOverfull

Negative

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Consumer Markets

Business Markets

Global Markets

Nonprofit/ Government Markets

Needs, wants, and demands

Target markets, positioning, segmentation

Offerings and brands

Value and satisfaction

Marketing channels Supply chain Competition Marketing

environment

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Production

Selling Marketing

Product

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