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www.enterprise-business-collaboration.com Enterprise Business Collaboration 2017
Enterprise Business Collaboration 2017
SURVEY REPORT
Enterprise Business Collaboration 2017 www.enterprise-business-collaboration.com
Study profile
• Main unit Senior level executives and directors from major European companies
• Approach Online survey
• Participant generation Email invitation, social media
• Sample size 200+
• Date of enquiry June 2017
Enterprise Business Collaboration 2017 www.enterprise-business-collaboration.com
User experience • Digital platform process owner
• Job titles of digital collaboration platform teams
• Number of content contributors to the social collaboration platform
• Influencing platform performance factors
• Employee access to the digital platform
• Mobile access of collaboration platform
• Availability of social features
• Main applications on digital platform
• High priority applications
• Platform government structure
• Performance rating of digital platform
• User adoption rate of the digital platform
• Platform performance measurement
• Collaboration platform maturity
Participants’ profiles • Job titles
• Industry split
• Company size
Event updates
www.enterprise-business-collaboration.com Enterprise Business Collaboration 2017
INDUSTRY TRENDS
Enterprise Business Collaboration 2017 www.enterprise-business-collaboration.com
User experience
Digital platform process owner
IT 37%
Corporate Communications
Internal Communications
Knowledge Management
HR
Project Management
Marketing
Other
23%
22%
8%
4%
3%
2%
1%
Enterprise Business Collaboration 2017 www.enterprise-business-collaboration.com
User experience
Job titles of digital collaboration platform teams (multiple choice)
Intranet Manager(s)
IT Manager(s)
Content Editor(s)
Knowledge Manager(s)
Others
User Experience Designer(s)
60%
55%
51%
38%
5%
25%
Enterprise Business Collaboration 2017 www.enterprise-business-collaboration.com
User experience
Number of content contributors to the social collaboration platform
43%
26%
18%
3% 6%
4%
up to 100
101 - 500
501-1,000
1,001-5,000
5,001-10,000
> 10,000
Enterprise Business Collaboration 2017 www.enterprise-business-collaboration.com
User experience
Influencing performance factors of the digital platform (multiple choice)
Content Provision
25%
Technology
Integration
47% C-Level Support
29%
User Adoption
62%
Budget 51%
Support/Cooperation With Other Units
35%
Usability
58%
Corporate
Culture
56%
Enterprise Business Collaboration 2017 www.enterprise-business-collaboration.com
User experience
Employee access rate to the digital platform
Up to 100% (applies to 62% of respondents)
50-75% (22% of respondents)
25-50% (12%)
10-25% (3%)
less than 10% (1%)
Enterprise Business Collaboration 2017 www.enterprise-business-collaboration.com
User experience
Access to collaboration platform via mobile devices
31%
69%
No
Yes
Enterprise Business Collaboration 2017 www.enterprise-business-collaboration.com
User experience
Availability of social features on the platform
6%
13%
81%
Don't know
No
Yes
Enterprise Business Collaboration 2017 www.enterprise-business-collaboration.com
User experience
Main applications on digital platform (multiple choice) Project
Management
56%
HR Systems
38% Business
Reporting
31%
Office
Applications
49%
Innovation
Management
Systems
25% Financial
Systems
16%
IT Systems
Monitoring
22%
Travel /
Expenses
Management
16%
Marketing
Automation
5%
Salesforce
Automation
7%
ERP
Systems
15%
Enterprise Business Collaboration 2017 www.enterprise-business-collaboration.com
User experience
Platform government structure
41% Hybrid
Centralised
Decentralised
32%
27%
Enterprise Business Collaboration 2017 www.enterprise-business-collaboration.com
User adoption and
engagement
52%
User experience
High priority applications with regards to digital workplaces (multiple choice)
Content set-up,
creation, curation,
defining taxonomies
34%
Community building,
creating networks
45%
Platform
integration
27%
Change management
20%
Measuring performance, Defining KPIs
16%
User Experience Design
14%
Knowledge and
information sharing
73%
Search and find
optimisation
36%
Use case development
25%
Moving platform to the cloud
23%
Promotion within the
company, Training of users
18%
Social media integration
11%
Usability 30%
Enterprise Business Collaboration 2017 www.enterprise-business-collaboration.com
User experience
Performance rating of digital platform
16%
30% 40%
14%
Excellent
Good
Satisfactory
Poor
Enterprise Business Collaboration 2017 www.enterprise-business-collaboration.com
User experience
User adoption rate of the digital platform
45%
32%
14% 9%
Satisfactory High Poor Very high
Enterprise Business Collaboration 2017 www.enterprise-business-collaboration.com
User experience
Platform performance measurement
56%
31%
11%
2%
Analytics, statistics, reports
User feedback
No tracking in place
I don't know
Enterprise Business Collaboration 2017 www.enterprise-business-collaboration.com
User experience
Rating of enterprise collaboration maturity
Leader 34%
Follower 45%
Laggard 12%
Innovator 9%
www.enterprise-business-collaboration.com Enterprise Business Collaboration 2017
PARTICIPANTS’ PROFILES
Enterprise Business Collaboration 2017 www.enterprise-business-collaboration.com
Participants’ profiles
Job titles
Manager / Senior Manager 55%
Leader / Director / Head of
37%
VP / Board Member / Managing
Director 8%
Enterprise Business Collaboration 2017 www.enterprise-business-collaboration.com
Participants’ profiles
Industry split 18%
14%
12%
11%
10%
8%
7%
5%
4%
4%
3%
3%
1%
Consumer Goods
Consulting / Accounting Services
Finance / Insurance
Software / IT
Energy / Oil / Gas
Government / Associations
Engineering / Construction
NGO
Engineering / Construction
Pharma / Biotech / Medical
Logistics / Transport
Telecommunication
Other
Enterprise Business Collaboration 2017 www.enterprise-business-collaboration.com
Participants’ profiles
Company size
32%
27%
16%
11%
8%
6%
up to 1,000 employees
10,000 - 50,000 employees
1,000 - 5,000 employees
5,000 - 10,000 employees
50,000 - 100,000 employees
more than 100,000 employees
www.enterprise-business-collaboration.com Enterprise Business Collaboration 2017
EVENT UPDATES
Enterprise Business Collaboration 2017 www.enterprise-business-collaboration.com
The Enterprise Business Collaboration will be taking place for the 6th time on September 18-19, 2017 in Berlin as the place where
business meets technology and where collaboration platforms meet tools that enable processes.
More than 200+ technology, business and communication professionals from enterprises worldwide will discuss strategic benefits,
operational challenges and technology-based opportunities of mobile, video, social, messaging and virtualisation tools that
accelerate digitally channelled collaboration within value driven business.
As part of the event, the Enterprise Business Collaboration Award will exclusively honour exceptional projects
in three different categories:
• Best Collaborative Tool to Support Digital Transformation and Business Processes
• Best collaboration implementation of collaboration solutions
• Most innovative tool to support collaboration (start-ups only)
Enterprise Business Collaboration
Enterprise Business Collaboration 2017 www.enterprise-business-collaboration.com
Enterprise Business Collaboration – Key Topics
• Cloud and mobility: Choosing and understanding differences between Cloud, on-premise or hybrid •
• Analysing unified communications and UCaaS •
• Digital transformation and collaboration: How do they interact and influence each other •
• Platform transformation and integration: Aligning digital channels and tools as well as creating synergies •
• Embedding collaboration structures, tools and practices into business processes •
• Business strategies and proof of concept: Executing a sustainable change process throughout the organization. Expanding
internal solutions to external sets of stakeholders •
• SharePoint, Office 365° and the cloud: Making technology available: customization vs. standardization. Overcoming security and
governance concerns around mobility •
• Integrating video in business processes: Video deployment challenges and video cloud strategy •
Visit us online to find out more or join us and book your ticket now.
www.enterprise-business-collaboration.com Enterprise Business Collaboration 2017
Enterprise Business Collaboration 2017
SURVEY REPORT
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