KM Expo – Social Media 101. Social Learning & Working Smarter Through Social Media Please go...

KM Expo – Social Media 101

Social Learning & Working Smarter Through Social Media

Please go to this web site and follow instructions.

http://www.mindmeister.com/85414738/km-workshop-social-media-101

What I Do Through my company, Social Media Tools for Work and Learning, I help organizations and staff improve how they learn socially, collaborate and assume leadership through social media.

Through my seminars, I provide employees with the tools and understanding to implement an efficient social media program that helps individuals and the organization achieve:

• Improved performance and financial results;• Stronger relationships inside and outside the organization; • Increased innovation and collaboration;• Dynamic community participation and networks.

Goals

How Social Media Enables -

1. Working Smarter Culture

2. Collaboration and Social Learning

• Staff peer work;

• Team work & performance;

• Staff performance;

• Supervision;

• Professional development;

• Program collaboration;

• Partner collaboration;

• Relationships in and outside the organization;

• Research/knowledge exchange; • Client work (online communications etc); • Client access to services; • Marketing/Membership/Funding; • Working Smarter (Learning) Culture; • Governance (policy, guidelines, training & support; • Web site performance

Working Smarter Through Social Media

Why Does this Matter &

What’s In It For Me

Social Media Revolution Video (Refreshed)

Social Media Groundswell

Definitions

Knowledge: the capacity for effective action. “Know how” is the only aspect of knowledge that really matters in life.

Practitioner: someone who is accountable for producing results. Peter Senge

Social Learning: participating with others to make sense out of new ideas;

Social Media: technology used to engage 3 or more people; Marcia Conner

Some Tool Boxes

Jane Hart - Top 100 Tools for Learning 2010100 Examples of Using Social Media in

LearningMarcia Conner on

Transforming Organizations through Social Media & Social Learning

Jane Hart – Social Learning Examples in the Workplace

New Challenges for Non Profits

Information

overload

So many tools, where to start?

New learning & practices required

No plan/policy for social learning &

social media

Understanding the social media culture shift

Converging Forces: connections, tools,

expectations

Work is in a state of transformationThree Converging Workforce Trends:

Source: The New Social Learning – Bingham and Conner 2010

Expanding opportunities for personal connection;

Emerging expectations from shifting

workforce demographics;

Work - place

Increasing reach of

customized technology.

New Challenges

Work Performance Challenges for Nonprofits(that social learning practices & media could address)

Work Performance Challenges for Nonprofits(that social learning practices & media could address)

Work Performance Challenges for Nonprofits(that social learning practices & media could address)

Social Non Profit/Business

Social LearningCollaborative Work

Leadership Framework

Working Smarter Culture

Social Media + Social Learning

Social Media is technology used to engage 3 or more

people;

Social Learning is participating with

others to make sense out of new ideas;

What’s new is how powerfully they work together;

Work has Changed

Kelsey Ruger

Work has Changed

Work has Changed

Example - Twitter

Informal Learning

Social & Network Learning

Examples

Collaborative Map

Community of Practice

Engaging Visitors - Social Causes

Multi Agency Collaboration Wiki

Sharing and Collaborating with Open Atrium

The World’s Largest Suggestion Box

Sharing and Collaborating with Google Docs

Next Steps

Authors whose work was used in this slide presentation include:

Internet Time Alliance

Harold Jarche Jay Cross

Jane Hart Eric Qualman

Marcia Conner

Beth Kanter And Many More

Brent MacKinnonbrent@socialmediatools.cahttp://socialmediatools.ca

905.751.6075