[Srijan Wednesday Webinars] 10 Steps to Improved User Experience

10 Steps to Improved User Experience

Mr. Himanshu Khanna

Founder, SparklinVolunteer at Startup Saturday & Design Day

Thinker, Maker, Traveler

@SparklinGuy

What isUser Experience?

The way a person feels about using a product, system or service.

Wikipedia

The way a person feels about using a website, application or game, perhaps!

Humanized!

10 Steps

Who am I talking to?

Specify the User01

Who? Where? Why? More?

The curse of knowledge

Nemo Should he stay with his father? Caught in the rain Mars 2092

Guess the movie name?

The curse of knowledge

It’s definitely NOT Finding Nemo

Email if you want to know the moviehimanshu@sparklin.com

Be Human02

Smile, greet, connect

Add Humor03

Be Quirky!

Cut & Remove04

The unwanted, the not needed.

1. Forgot Password2. Checkbox to show Password3. Show as you type Password

Forgive & Learn05

To err is Human!

Learnings?Twitter, Omnibox, SMS, Kleenex...All of these evolved based on real user usage

Install Habits (Learning Curves)06

Sense of Personalization & Ownership

Then

Now

Automate user inputs07

Suggest, fill and help the user.

Consistent Experience09

Strategy to Interface, Web to real world.

Web App

Airport

Delight your users10

Depends if you like to savor desserts!

Thank You!Mr. Himanshu Khanna

Founder, SparklinVolunteer at Startup Saturday & Design Day

Thinker, Maker, Traveler

@SparklinGuy