Harnessing the power of social media

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Social media is embraced by all generations and is becoming imperative to keeping employees informed and engaged. When used correctly, social media can be a great research tool, a way to communicate with clients and colleagues, and share knowledge rapidly. Additionally, social media tools like Twitter, LinkedIn, bookmarking tools like Delicious, and blogging can be used by workplace learning professionals in conducting training as well. This session will provide an overview on how to get started using these tools, but also how to effectively use to communicate with clients, colleagues, and training participants. While mobile devices and smartphones like iPhones and Droids have enabled mobile learning, social media is becoming more and more a way to communicate informally to get questions answered, and find out what’s happening around you at any time…and to pass it along to colleagues, friends, and business partners. The intended audience is someone who wants to learn more about social media and is open to adapting to the latest trends in technology. Dr. Price will be discussing how to harness the power of social media to engage learning participants, to spread awareness of your brand, attract potential clients, stay on top of industry news and trends, and share knowledge with your clients and colleagues.

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Once you have a QR Reader loaded on your smart phone scan this code to test if it is functioning correctly.

To prepare for this session, please access your smart phone’s application store and download a free QR

Reader.

KaywaReader

BeeTagg Qrafter Bakodo

QRReader i-nigma TapReader ATTScannerQR Droid

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Harnessing the Power ofSocial Media

Dr. Kella Price, SPHR, CPLP@kellaprice

drkellabprice@gmail.com

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#ASTDLV

During this collaborative session, please feel free to Tweet your;

• Ideas• Tips• Tricks• Discoveries • Ah Ha! Moments

So that everyone can benefit!• Other useful hashtags: #socialmedia #ASTD

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Who is “live tweeting this presentation?

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© SAP 2009 / Page 4

What do you want to take from this session?

#ASTDLV

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Did you know…

Youtube video : http://bit.ly/JwiNhz

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How does the technology impact

YOU?• More peer-to-peer collaboration

• Better knowledge transfer• Real-time activities and

information• Low skills required to use• Low cost to implement• Increase training

opportunities/modalities6

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Social Networking

Expand networkLearn and discuss in brief formatFast, real-timeTwitterLinkedInFacebook

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BUILD YOUR BRAND

by building a PERSONAL

CONNECTIONTweet me!@kellaprice#ASTDLV #socialmedia

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Twitter for Trainers

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How do I get started?

Set up your account – recognizable name@kellaprice@LnDDave @HRBloggerBrand yourself

1 line “bio”Website addressActual locationUse a pictureCustomize background

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Twitter networking intro(name,role,company, your biggest

accomplishment this week) #ASTDLV

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What should I tweet?

• Images• Videos• Blog Post

Updates – Twitterfeed (twitterfeed.com)

• Interesting Comments, inspirational thoughts

• Valuable resources

• News• Responses• Announcement

s• Ask Questions

Video on how to use Twitterfeed:http://bit.ly/Twitfeedtut

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What should I tweet?

• Images• Videos• Blog Post

Updates – Twitterfeed (twitterfeed.com)

• Interesting Comments, inspirational thoughts

• Valuable resources

• News• Responses• Announcement

s• Ask Questions

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Creating a Tweet in 140 characters…or less

As the economy falters in mid 2011 amid market volatility and mixed labor reports, U.S. employee confidence related to pay raises, job security and the job market fell to levels last seen during the height of the 2008-09 recession, according to the second-quarter 2011 Glassdoor Employment Confidence Survey. http://www.shrm.org/hrdisciplines/compensation/Articles/Pages/Confidence.aspx

Step 1: shorten linkhttp://bit.ly/nvoZN6

Step 2: Remove unnecessary words (a, of, the) and unnecessary spaces, like after commas and periods.

Economy falters in mid-2011:U.S. employee confidence related to pay raises, job security and job market fell to levels last seen during height of 2008-09 recession, according to second-quarter 2011 Glassdoor Employment Confidence Survey.

Step 3: Remove words that do not impact meaning

U.S. employee confidence related to pay raises, job security&job market fell to levels of 2008-09, according to 2Q 2011. http://bit.ly/nvoZN6

Step 4: Remove vowels where possible, change “to” to “2”

2Q 2001 U.S. employee confidence relatd 2pay raises, job security&job markt fell 2levels of 2008-09. http://bit.ly/nvoZN6

Step 5: Add hashtags

2Q 2001 U.S. employee confidence relatd 2pay raises, job security&job markt fell 2levels of 2008-09. http://bit.ly/nvoZN6 #economy #HR #SHRM

Now the tweet is exactly 140 characters!

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Find your followers…

Send invites to your email or contact listFind them on TwitterThink potential clients as well as existing onesColleagues and other WLPsUse hashtags (#ASTD)

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Interacting with your followers…

Sphere of influenceTweetRetweet (RT)Replies (@kellaprice)Hashtag (#socialmedia)Direct message

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Find your followers…

Source: http://searchengineland.com/images/sphere-of-influence.gif

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Source: http://socialreflexion.com/img/infographics/infographic-ex-4-full.png

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Follow ASTD chapters on Twitter!

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Follow other experts #FF

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Twitter Crowdsourcing! #FF Who and why?

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Use synchronous posting tool

Hootsuite, TweetdeckLink accounts to facilitate updatesMicroblogging increases visibiilty

Include links, video snippetsKeep pages active and change them often

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Link Shortener

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Link Shortener Analytics

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Twitter Chats

http://bit.ly/ChatSched #CPLPtalk#lrnchat#elearnchat#RealWPLearn#astdchapters

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Chat Tools

TweetchatTweetDeckHootSuiteTweetReports

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Tweetreports

http://bit.ly/Tweetreports

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Lists

Facilitates communicating targeted messagesFilter method

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Paper.li

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The Most Complete Twitter Application List Available

http://bit.ly/JbSvLS

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What is your favorite Twitter tool and why?

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Using in Training Sessions: Pre-SessionObtain Twitter handles on registrationCreate Twitter list of participantsProvide tutorial Pre-Session Send pre-session communication (Job Aid – Infoline)

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Planning the session

Make key points in tweetable sentencesUse tweets on slides

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BUILD YOUR BRAND

by building a PERSONAL

CONNECTION

Tweet me!@kellaprice#ASTDLV #socialmedia

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Planning the session

Make key points in tweetable sentencesUse tweets on slidesAsk active users to participate in session tweetsGet a Twitter moderator

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Twitter Moderator

Can also have an administrator to tweet on your behalfKnowledge of Twitter and subject matterClarify questions and commentsStimulate discussionPre-plan tweets

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Backchannel Tools

WiffitiTweetchatTwitterFallTwitterFountainSAP 2.0

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Check the Backchannel http://bit.ly/SAPtwitter

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Using in Training Sessions: Post-session

Summarize key points Archive Tweets Resources Learn how to make a

Chat transcript: http://bit.ly/Js2r4G

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Why Linkedin?

• Connections• Showcase profile• Add

credibility/reputation

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Profile

• Headshot• Headline• Location• Industry

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Profile Basics

• Summary• Experience• Languages• Skills and Expertise• Education• Websites• Interests• Groups• Honors and Awards• Contact for…

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Profile Basics

• Summary• Experience• Languages• Skills and Expertise• Education• Websites• Interests• Groups• Honors and Awards• Contact for…

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Profile Basics

• Summary• Experience• Languages• Skills and Expertise• Education• Websites• Interests• Groups• Honors and Awards• Contact for…

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Profile Basics

DON’T:• Exclude

job experiences

• Exaggerate or be dishonest

DO:• Show results• Be specific• Keep

updated• List blogs,

Facebook, company website

• Get recommendations

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Add Connections

• Search Options– Email address book– Company Name – Dump your address

book – Advanced Search

• Invitations and contact settings

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Add Connections

• Search Options– Email address book– Colleagues– Alumni – People you may

know

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Search for Connections

• People• Company

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Managing Connections

• New colleagues• Contacts from suppliers• People you meet at professional

events• Alumni• New contacts added by your current

contacts• Stay in touch• Search for new contacts periodically• Provide mutually beneficial

connections for others

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Recommendations

New jobs, new clients

Recommendations

Satisfied clients

• Boost reputation• Complete your profile• Can repurpose

recommendations• Best if not reciprocal

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Alert!

• Professional• Updated• Active• Establish rapport with

connections• Don’t be a leech

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Groups

• Find groups – think clients, not just colleagues

• “Groups you may like”

• Participate regularly in discussions

• Use job boards• Invite others to job• Ask and answer questions

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Job search

• Look at group job and job discussion boards

• Conduct a “search”

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Applications

• Twitter• Polls• BlogLink or WordPress• Slideshare presentations• My Travel• Events• Portfolio

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Overlapping social platforms

• Facebook• Twitter• Blogs/website

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Promote

• URL to profile in comments from websites

• URL on Twitter• Share with other networks• Make part of bio• Add to email signature

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LinkedIn Groups

Create your own group (ASTD Atlanta)Add websitesUpload contactsUse to create discussion, job board, etc.Open or closed?

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Check the Backchannel

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Facebook Users by Age

Facebook

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Facebook

Create your business “fan” pageCan send messages directly to your fansYouTube video box, content info, photos,blogPost photos from meetingsSend “invites”Upload Notes (press releases)https://www.facebook.com/PriceConsulting

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Facebook• Create your business “fan” page

– Can send messages directly to your fans– YouTube video box, content info,

photos,blog– Post photos from meetings– Send “invites”– Upload Notes (press releases)

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Elements of a successful Fan page

Network w/ other platforms (links)Offer information VALUED by othersCreate contests that include participationKeep pages active

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Blogging

Publish ideas or discussionWrite regularlyMost often linked to websiteYoutube

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Tagging and Bookmarks

Learn from others, share bookmarksLong-term referenceCan be public or to a specific groupUse links and tags to describeReddit, technorati, delicioushttp://www.delicious.com/stacks/kellaprice

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Generating QR Codes

qrcode.kaywa.com66

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Link Shortener

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What are your takeaways? #ASTDLV

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Thank you!What are your questions?

Dr. Kella B. Price, SPHR, CPLPwww.thepriceconsultinggroup.com

drkellabprice@gmail.com 252.622.8119

Price Consulting Group

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