iess documents

The paradox of service industrialization
Education The paradox of service industrialization
Ii 3 2010 02 18 Iess Ph Jfc
Education Ii 3 2010 02 18 Iess Ph Jfc
Profile based security assurance for service
Education Profile based security assurance for service
Comparison of research based vs industry developed pss models
Education Comparison of research based vs industry developed pss models
Iess11 closing session
Education Iess11 closing session
Service systems and value modeling from an appreciative system perspective
Education Service systems and value modeling from an appreciative system perspective
Impact analysis of process improvement on it service quality
Education Impact analysis of process improvement on it service quality
V 4 Heitz Ruckstuhl Dettling
Education V 4 Heitz Ruckstuhl Dettling
Vii 2 Z Final Slides Os Gi Iess 2010
Education Vii 2 Z Final Slides Os Gi Iess 2010
Iess10 Closing
Education Iess10 Closing
Designing a dynamic competency framework for the service system innovation architect
Education Designing a dynamic competency framework for the service system innovation architect
V 5 20100218 Iess Total Cost Of Service Life Korrektur Ol Mu
Education V 5 20100218 Iess Total Cost Of Service Life Korrektur Ol Mu
Vii 4 Sh17 Sorathia
Education Vii 4 Sh17 Sorathia
Sustainable service innovation
Education Sustainable service innovation
Vii 3 Iess 2010 Ta Dr
Education Vii 3 Iess 2010 Ta Dr
IESS 1.1 intro
Education IESS 1.1 intro
V 1 Arash Golnam Iess Presentation
Education V 1 Arash Golnam Iess Presentation
Implementing a request fulfillment process
Documents Implementing a request fulfillment process
Business process flexibility in service composition
Education Business process flexibility in service composition
Iii 2 Bsdl At Iess
Education Iii 2 Bsdl At Iess
Towards an ontological foundation of service dominant logic
Documents Towards an ontological foundation of service dominant logic