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Distribution Automation Platform

Quadlabs Corporate Credentials

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Page 1: Quadlabs Corporate Credentials

Distribution Automation Platform

Page 2: Quadlabs Corporate Credentials

Pure play Travel Technology Specialists Over 40 Man Years of work experience in Travel

Technology Proven platform with multiple large live deployments

across 4 continents Dedicated Development Center in Noida with a staff

of 60+ engineers Constant Product Evolution (Dedicated R&D team) Ready deployment system Microsoft Gold Partner for 4 consecutive years ISO 9001:2008 Certified

Quadlabs at a Glance

Page 3: Quadlabs Corporate Credentials

Dedicated development center in Noida, India Teir II Data centre with Cisco firewall for enhanced data

security Periodic backups of Database as well as application Automated & proactive support systems 24 X 7 dedicated support system Redundant power & internet backup Microsoft Certified Gold Partners with enhanced product

support Aggressive SLAs

Infrastructure

Page 4: Quadlabs Corporate Credentials

Partnerships & Integrations

Page 5: Quadlabs Corporate Credentials

XChange Distribution Platform Package management and distribution Hotel management and distribution Air Charter Inventory Management and distribution Mobile distribution platform (to be released)

List of Products

Page 6: Quadlabs Corporate Credentials

B2C Portal

B2B Xtranet

Front Desk

Call Center

GDSs

LCC

Hotel providers

Managem

ent & p

urch

ase

rules

BE

Marku

p &

sell rulesCentral Mid Office

Booking Processing

Customer mgmt

Agent mgmt

Supplier mgmt

MIS/ reconciliation

Private fares

Page 7: Quadlabs Corporate Credentials

B2C Portal

B2B Xtranet

Front Desk

Call Center

GDSs

LCC

Hotel providers

Managem

en

t & p

urch

ase

ru

les

BE

Marku

p &

sell ru

les

Central Mid Office

Booking Processing

Customer mgmt

Agent mgmt

Supplier mgmtMIS/

reconciliation

Private fares

Page 8: Quadlabs Corporate Credentials

B2C Portal

B2B Xtranet

Front Desk

Call Center

Marku

p &

sell ru

les

B2B XtranetB2B

XtranetB2B XtranetB2B2B

Agents

B2B2C whitelableB2B2C

whitelableB2B2C whitelableB2B2C

white label

Multi Branded Website

Travel Widget

s

Travel Widget

s

Travel Widget

s

Page 9: Quadlabs Corporate Credentials

B2C Portal

B2B Xtranet

Front Desk

Call Center

Marku

p &

sell ru

les

Customer mgmt

Agent mgmt

Supplier mgmtMIS/

reconciliation

Page 10: Quadlabs Corporate Credentials

GDSs

LCC

Hotel providers

Managem

en

t & p

urch

ase

ru

les

Private faresSupplier Extranet

(to be released)

AmadeusGalieloSabre

WorldspanAbacus

IndigoSpicejetGo-air

GTATravcoTourico

HotelBedsDOTW

Bedsonline

KuoniMiki

OctopusVersysDesiyaE-toursYatra

Hotels

Page 11: Quadlabs Corporate Credentials

GDSs

LCC

Hotel providers

Managem

en

t & p

urch

ase

ru

les

Private fares

Supplier A

Supplier B

Supplier C

Page 12: Quadlabs Corporate Credentials

Booking

Travel Widget

Search Result

Review

Passenger information

Payment/ delivery

Booking confirmation

Fulfillment

Booking created at the GDS using Supplier credentials /

Hotel supplier

Booking saved in midoffice – unique ID generated

Confirmation emails to the user

Confirmation emails to the supplier (GDS / Hotel

Consolidator)

Booking queued to Supplier GDS queues

Supplier does the ticketing/vouchering (auto /

manual)

Ticket information synchronization

Accounting / Reconciliation

Monthly Supplier wise Reports

Reconcile with Accounting System

Generate remittance Advice

Booking process flow

Page 13: Quadlabs Corporate Credentials

Ready Solution (Minimal Time to Deployment) Can Configure Multiple Suppliers / TMC for various content

(Air, Hotels etc…) Ready connectivity with GDS/LCC/ Hotel Suppliers. Tried and tested product with large transaction volume

Constant Product Evolution (Dedicated R&D team) Dedicated development team for customization Exhaustive Reporting System Automated e-Voucher / e-ticket generation and

communication with Supplier 24 X 7 support (Can provide onsite support if required) Onsite Training along with Train the Trainer Program

Key Benefits with QuadLabs

Page 14: Quadlabs Corporate Credentials

Workflows based on key travel industry processes End to end automation Staff and role management Supplier management Centralized fulfillment and processing of bookings from various sources

Booking Management

Department Management

QuadLabs Xchange MidOffice

Mid Office System

Page 15: Quadlabs Corporate Credentials

1 •Quality Checks•Booking Authorization

2•Payment Collection and Allocation •Ticket Generation on GDS•Eticket / EVoucher Issue

3•Alerts, email and pax communication•Dispatch and Exception Handling•Supplier Management

Mid Office Processing

Queues

Fulfillment

QA

Booking File Generation

QuadLabs Xchange | Travel FunnelAutomated Sequential Processing of Each Booking File

Travel Process Automation

Page 16: Quadlabs Corporate Credentials

General Features

Complex pricing search Instant PNR generation with email

message Traveler profile, preferences & history

section E ticketing Straight thru processing - 10 seconds for tickets Open web-service interface to access corporate profiles

Product Features

Page 17: Quadlabs Corporate Credentials

Various result Filters

Multiple sorting option

User can see the final price (all

inclusive)

User can see exact booking class

Complete fare breakup with all tax

information

Easy 4-5 step booking process

Page 18: Quadlabs Corporate Credentials

Multiple Payment options

Booked on credit card or bank

transfer

Multiple Payment options

Page 19: Quadlabs Corporate Credentials

Functionalities available to In house Agents / Call Center

Quote Fare Only Start New Booking Open Existing Booking GDS Terminal Import Booking from GDS My Bookings

Travel desk interface – Mid office

Page 20: Quadlabs Corporate Credentials

Invoices and all financial documents

are shown

Exact booking status can be seen

Can generate e-ticket

User friendly booking card

Page 21: Quadlabs Corporate Credentials

Create multiple office / branches

Create users in each branch

Define User roles and rights

Manage Branches, Users and User Rights

Page 22: Quadlabs Corporate Credentials

Authorize and activate suppliers

Activate Products with cancellation

conditions

Financial details with credit limits

Manage Suppliers

Page 23: Quadlabs Corporate Credentials

Define Supplier and product

Define flexible criteria based on multiple options

Work with commissionable and net fares

Flexible Supplier Purchase Rules

Page 24: Quadlabs Corporate Credentials

Generate Purchase reports for details on all bookings created during a period Product reports exhibit the number of bookings made product wise. This also generates the top destination report. Supplier report shows the .individual account supplier wise

Reports & MIS

Page 25: Quadlabs Corporate Credentials

18/04/2023 25

Customer

Page 26: Quadlabs Corporate Credentials

Thank YouEmail : [email protected] : www.quadlabs.com

Phone : +91 120 4140000