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Trebor Scholz Department of Media Study [email protected] Creative Commons Attribution-NonCommercial-ShareAlike 2.0 The Participatory Turn in Social Life Online 1

The Ineptitude and Affordances of the Crowd

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Page 1: The Ineptitude and Affordances of the Crowd

Trebor ScholzDepartment of Media [email protected] Commons Attribution-NonCommercial-ShareAlike 2.0

The Participatory Turnin Social Life Online

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•part 2 The Ineptitude and Affordances of the Crowd

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Empowerment

The networked public sphere enables anyone to go through her practical life observing the social environment through new eyes -- the eyes of someone who could inject a thought, a criticism, a concern into public debate.

p 11

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del.icio.us

BlogsLiveJournal, Blogger, Typepad, WordPress

WikisJotSpot (Google), Wikispaces

Tagging & Social Bookmarksdel.ico.us

Social FilteringDigg, Reddit, StumbledUpon

XML Syndication (e.g., RSS)Bloglines, Technorati

Social NetworksFacebook, Twitter, Xing

Milieus of Influence

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Peer production

Immersive entertainment

Encyclopedias

News & commentary

Production used to be constrained to large (physical) capital (i.e. steel production)

(WoN) p 55

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Bookmarks

Blogs

Feeds

Tags

Feeds

Comments

Bookmarks

CI & the Blogosphere

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Bookmarks

Blogs

Feeds

Tags

Feeds

Comments

Bookmarks

CI & the Blogosphere

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Page 8: The Ineptitude and Affordances of the Crowd

Bookmarks

Blogs

Feeds

Tags

Feeds

Comments

Bookmarks

CI & the Blogosphere

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8 days after a video was posted showing how to pick the lock in 30 seconds using a pen, Kryptonite recalled 380,000 locks

Businesses can’t stop the conversation...so they try to harness it for your benefit

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•Collective Intelligence

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http://en.wikipedia.org/wiki/Collective_intelligence

The full impact of such technology on collective intelligence and political effort has yet to be felt, but the anti-globalization movement relies heavily on e-mail, cell phones, pagers, SMS, and other means of organizing before, during, and after events.

illustration edited by TS

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http://tinyurl.com/2gk6jv

Collective intelligence is the capacity of human communities to evolve towards higher order complexity and harmony, through such innovation mechanisms as differentiation and integration, competition and collaboration.

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Google uses the knowledge millions of people have stored in the World Wide Web to provide remarkably useful answers to users' questions

Wikipedia motivates thousands of volunteers around the world to create the world's largest encyclopedia

http://cci.mit.edu/

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http://tinyurl.com/yp4asq

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When you run SETI@home on your computer, it will use part of the computer's CPU power, disk space, and network bandwidth. You can control how much of your resources are used by SETI@home, and when it uses them.

http://setiathome.berkeley.edu/info.php

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Collective intelligence changes the role of expert knowledgeas sole authority

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Motivations

Social connectedness

Psychological well-being

Gratification

Material gain

WoN p 6

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Opening up of Classrooms Mass Collaboration

Open EducationalResources

EDUCATION

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http://tinyurl.com/2gk6jv18

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•Effects

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The networked public sphere is a fact, not a fad

Reality rather than utopia

Autonomy here is not so much a philosophical concept but an actual individual experience

WoN p 9

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Enhanced Autonomy

1) Improves capacity to do more for and by themselves

2) Enhances capacity to do more in loose commonality with others (without the hierarchies of traditional organizations)

3) Improves capacity of individuals to do more in organizations that are outside the market sphere

WoN p 8

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Method

When evaluating democratization we need to compare the actualities of the networked public sphere to the reality of commercial mass media. Forget the idealized projections of the early and mid-90s.

WoN p 10

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Information overload

Filtration, relevance, and accreditation

Mutual pointing, peer review, pointing to original sources of claim

Local clusters, peer-review-like qualities

WoN p 12/13

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From writing to a limited audience to authoring for a broad audience

Novel Forms of Publishing and Research

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Commercial Mass Media

What are the failures of commercial mass media as platforms for public discourse?

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Objections

Babel Objection

You can speak but who listens

WoN p 1026

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Influence of mass media decreases

Individuals are less susceptible to manipulation by a class and/or owners of mass communication media

They are more likely to author their own lives, perhaps perceive a broader range of possibilities

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Limits of Mass Media

Small cadre of commercial journalists

Commercial journalists are given inordinate power to shape opinion and information

This power is for sale

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Enhanced Individual Autonomy

Newly expanded practical freedom: to act and cooperate to improve the experience of democracy, justice, development, critical culture, and community

WoN p 9

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Critical and self-reflective practice

200 million members on Myspace

100 million blogs-- people with a writing practice

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Cost of becoming a speaker lowered

For authoritarian countries it is harder and more expensive to maintain control over public spheres (China, Singapore, Vietnam)

Cost of sending an email, setting up a web page is low

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From Copyright to Creative Commons

Creative Commons Attribution-NonCommercial-ShareAlike 2.0

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The Creative Commons (CC) is a non-profit organization devoted to expanding the range of creative work available for others legally to build upon and share. The organization has released several copyright licenses known as Creative Commons licenses. These licenses, depending on the one chosen, restrict only certain rights (or none) of the work.

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http://tinyurl.com/2e8mvhhttp://tinyurl.com/3blj62

From taxonomy to folksonomy

http://tinyurl.com/3bhbaa

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Folksonomy (also known as collaborative tagging , social classification, social indexing, social tagging, and other names) is the practice and method of collaboratively creating and managing tags to annotate and categorize content. In contrast to traditional subject indexing, metadata is not only generated by experts but also by creators and consumers of the content. Usually, freely chosen keywords are used instead of a controlled vocabulary.[1]

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People come back to Digg.com because of the community

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As much as 28% of Americans have taggedPew Internet Life Project: Report on Tagging

http://www.pewinternet.org/PPF/r/201/report_display.asp

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? ??

?

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http://tinyurl.com/2e8mvh

The Heavy Metal Umlaut, Jon Udell

http://weblog.infoworld.com/udell/gems/umlaut.html

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•Crowdsourcing

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•Crowdsourcing

Below-market wages, or no wages at all.

No written contracts, non-disclosure agreements, or employee agreements or agreeable terms with crowdsourced employees.

Crowdsourcing is a neologism for the act of taking a job traditionally performed by an employee or contractor, and outsourcing it to an undefined, generally large group of people, in the form of an open call. For example, the public may be invited to develop a new technology, carry out a design task, refine an algorithm or help analyze large amounts of data.

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http://tinyurl.com/3b8f5n42

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Threadless.com

The company prints T-shirts with designs submitted to its Web site (for free).Expected revenue in 2007: $20 million

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Lego asks inclined costumers to design new Lego sets.

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The “Consumption” of a Service Increases Its Value

Over 1 Billion User ReviewsOver 1 Million User Reviews per Day

3.5 Million Paying Users

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- end -

please direct comments, additions, etc to [email protected]

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