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Multi-Screening: Clutter or Asset? It’s a Matter of Context Rolfe Swinton Co-Founder, CRO RealityMine @RealityMineTech

RealityMine for ARF March 2015

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Multi-Screening: Clutter or Asset?

It’s a Matter of Context

Rolfe Swinton

Co-Founder, CRO RealityMine

@RealityMineTech

How Multi-Screen Contextual Data Could Help You Win

The Perfect Audience + Perfect Context

Rapid Changes in Technology is Impacting

Each New Computing Cycle = 10x > Installed Base than Previous Cycle

Weekly Reach Of Digital Video Triples Since 2011 Disrupting Cable

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

2011 2012 2013 2014

Weekly Reach A18-64

Any Digital Video Any Cable TV at Home

Source: USA TouchPoints, 2012.1 - 2014.1

-13%

+3X

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

2011 2012 2013 2014

Share of Video Time by Platform, A18-64

Live TV/DVR DVD/Blu-Ray Any Other Video

Time Spent With Digital Video Disrupting TV

Source: USA TouchPoints, 2012.1 - 2014.1

-20%

Digital Video Growing In All Age Groups

Source: USA TouchPoints, 2012.1 - 2014.1

0%

10%

20%

30%

40%

50%

60%

70%

80%

2011 2012 2013 2014

Weekly Reach By Age

18-34 35-49 50-64

Steady Growth in Multiple Device Use

Source: USA TouchPoints, 2012.1 - 2014.1

0.0

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2011 2012 2013 2014

Average Number of Video Devices Used, Full Week

18-34 35-49 50-64

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Live TV/DVR DVD/Blu-Ray Any Streaming Movie/TV Any Other Video

Share of Video Time by Platform A18-64

2013 vs. 2014

2013 2014

+36%

Share of Time Spent Streaming Movie & TV Programs up 36% in 1 Year

Source: USA TouchPoints, 2012.1 - 2014.1

So What Is Happening in

A Target’s Context Isn’t

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Feeling exhausted Commuting or travelling

Quality time withpartner or spouse

During a parent-child activity

How Working Moms (35-54) Consume Media in Different Contexts Mobile Device

TV

Computer

Women Generally are More Avid Multi-Screeners While Watching TV

Source: USA TouchPoints, 2012.1 - 2014.1

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Reach of multi-screen (mobile, tablet or computer) TV viewing

Reach of males viewing TV with a multi-screen Reach of females viewing TV with a multi-screen

Multi-Screen Behavior Changes By TV Content Genre

People Consume Different Genres in Different Emotional & Social Contexts

0%

10%

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30%

40%

50%

60%

Relaxed

NeutralAlert

Reach of alertness levels among multi-screening TV viewers *

0%

20%

40%

60%

80%Alone

Family

Collegues

Friends

Reach of social setting among multi-screening TV viewers *

Sports

Drama

News

Context & Digital Behavior - Heavy Drama Viewers

0.00%

1.00%

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5.00%

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Reach Tablet Mobile Phone Computer

0%

10%

20%

30%Sport

News

Shopping

Social Networking

SearchGames

Work

Banking

Hobbies

Reach of app categories used via a multi-screen mobile device during drama viewing

How do heavy drama TV viewers consume digital content throughout the day?

How does social context of drama media consumption vary through the day?

Morning Afternoon Evening

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Reach

Tablet Mobile Phone Computer

0%

5%

10%

15%Sport

News

Shopping

Social Networking

SearchGames

Work

Banking

Hobbies

Reach of app categories used via a multi-screen mobile device during news viewing

Context & Digital Behavior - Heavy News Consumers

How do heavy news TV viewers consume digital content throughout the day?

How does social context of news media consumption vary through the day?

Morning Afternoon Evening

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30Sport

News

Shopping

Social Networking

SearchGames

Work

Banking

Hobbies

Reach of app categories used via a multi-screen mobile device during sports viewing

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Reach Tablet Mobile Phone Computer

Context & Digital Behavior – Heavy Sports Consumers

How do heavy sports media TV viewers consume digital content throughout the day?

How does social context of sports media consumption vary through the day?

Morning Afternoon Evening

The Tension Between Complementing vsDistracting Second Screen - Sports Viewers

Source: USA TouchPoints, 2012.1 - 2014.1

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Reach of complementary/distractor

content consumption via mobile

Reach of people using complementary multi-screen apps and watching sport tv

Reach of people using distractor multi-screen apps and watching sport tv

Demos May be Static, but Life Context is Completely Dynamic

Need to Know Her Story Receptivity

• When might she buy?

• What does her path to purchase look like?

• Which media are really most valuable to her?

• When is she really making buying decisions?

Where is the Optimal Place to Get Your Target to Act?

Improved Targeting

• Lifestyle

• Psychographic

• Buyer

• Drives relevance and ad performance

• But hasn’t gone far enough

Motivation + Ability

Motivation

Ability

High

Low

Low High

Source: BJ Fogg

What is Behavior?

• BJ Fogg at Stanford

• Behavior is systematic

• It is the result of elements coming together

Motivation + Ability + Trigger

Motivation

Ability

High

Low

Low High

Source: BJ Fogg

Avoiding Getting Lost in Clutter -Understand Multi-Screen In Context

• Multi-screening is growing as a behavior

• Technology adoption trending to ubiquity

• Drives second-screening and multi-screening depending on the situation

• Multi-screening & Second-screening doesn’t need to be distracting

• Requires the context of the target to be understood to deliver the message at the right moment

Effective Multi-Screen Communication

• Requires data-driven understanding:

• who you need to reach

• where they need to be

• what social situation they need to be in

• what they need to be doing

• how they need to be feeling

• what screens you need to activate them

RealityMine Receptivity Challenge • Receptivity Works!

• 6-month long technical challenge

$20,000+ prizeLeveraging situational context and receptivity to enhance advertising ROI

Email to register:

[email protected]

More details to come in April