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Presentation GTN Sales Consultants on Microsoft in de Cloud and the changing role of outsourcers.
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Microsoft in de Cloud
Heads in the Cloud, Feet on the Ground
MICROSOFT CONFIDENTIAL September 2009 | Page 3
Position of Microsoft
MICROSOFT CONFIDENTIAL September 2009 | Page 4
Customer Experience
What Drives the IT Outsourcing Client Experience
Image
Skills/Resources
Relationship
Process/Methodologies
Cost
Service Quality/Effectiveness
Service Capabilities/Delivery
Result
Factor
Source: Gartner survey published on 22nd of December 2009
Microsoft Services Outsource Proposition
Partner Optimalisation
Operational Excellence
Proposition Innovation
People Readyness Services
Partner Proposition
Sourcing Advisor Inspiration
Customer Inspiration
Economies of skill
Econ
omie
s of
sca
le Co-location Services
Cloud Computing
On Premise Installation
Traditional Outsourcing
Track Record
Playfield
The Power of Choice
Impact on Outsourcing
The long steady march of Microsoft cloud services
(15 years)450M+
active users
(13 years)550M
users/mth
(12 years)Largest non-ICP/IP cloud
service x100M users
(11 years)320M+ activeusers
(11 years)2B
queries/mth
(8 years)20M+
active users
(7 years)5B confmins/yr
(6 years)2B
emails/day
Track Record Playfield
The Power of Choice
Impact on Outsourcing
Client-Server
Web SOA Cloud Computin
g and Services
Monolithic
1980s 1990s Today 2009+1970s
Historic Computing Transformations
Private(On-Premise)
Types of Clouds
Infrastructure
(as a Service)
Platform(as a
Service)
Private(On-Premise)
Efficiency of the Clouds
Infrastructure
(as a Service)
Platform(as a
Service)
Software(as a
Service)
Cost saving and standardizing innovation!
Types of Clouds
Infrastructure as a ServicePlatform as a ServiceSoftware as a Service
InfrastructureServers · Storage ·
Network
IaaSPlatform
OS & Application Stack
InfrastructureServers · Storage ·
Network
PaaSApplications
Packaged Software
PlatformOS & Application Stack
InfrastructureServers · Storage ·
Network
SaaS
(On-Premise)
Infrastructure
(as a Service)
Platform
(as a Service)
What is Cloud Computing?
Storage
Servers
Networking
O/S
Middleware
Virtualization
Data
Applications
Runtime
Storage
Servers
Networking
O/S
Middleware
Virtualization
Data
Applications
Runtime
You m
anag
e
Man
ag
ed b
y v
en
dor
Man
ag
ed b
y v
en
dor
You m
anag
e
You m
anag
e
Storage
Servers
Networking
O/S
Middleware
Virtualization
Applications
Runtime
Data
Software
(as a Service)
Man
ag
ed b
y v
en
dor
Storage
Servers
Networking
O/S
Middleware
Virtualization
Applications
Runtime
Data
Service Categories
Track Record Playfield
The Power of Choice
Impact on Outsourcing
Security & Privacy
Compliance & Regulations
Control & Customizability
Premises + Cloud
Power of Choice
PCOffice Client
PhoneOffice Mobile
BrowserOffice web applications
The Road Ahead 2010: Innovative ProductivityWork together on the right device at the right time
Stay up to the minute
Do your best work
Work from anywhere
2019 Future Vision Montagehttp://www.officelabs.com/projects/futurevisionmontage/Pages/default.aspx
Networks
Building Block Services
3rd PartyApps & SolutionsOnline ServicesLive Services
Datacenters
Microsoft SharePoint Services
Microsoft Dynamics CRM Services
The Microsoft Cloud~100 Globally Distributed Data Centers
Quincy, WA Chicago, IL San Antonio, TX Dublin, Ireland Generation 4 DCs
Windows Azure ScenariosISV
• Partners use Microsoft Cloud Services to host and run their apps
• Microsoft provides application platform, infrastructure and billing services for multi-tenancy
Cloud
Customers
ISV
Billing
Billing
Developers
• Develop new applications @ Internet scale
• Pure cloud architecture with consumer or business focus
• Bridge to existing on-premise applications
Cloud
Customers
Business
• Business builds new or extends an existing application
• SDK provided by Microsoft, and code uploaded to Microsoft cloud
• Leverages familiar tools and framework
Developers
Cloud
SDK
APP
IT Choice and Value
Unified Communicatio
ns
Business Intelligence
Enterprise Content
ManagementCollaboration Enterprise
Search
Unified Business Platform
Microsoft Business Productivity Infrastructure
On-Premises
Online Service
Best Productivity Experiences
Across PC, Phone and Browser
BPOS Standard Feature Overview
•5GB (default) up to 25GB Mailbox•Outlook and Web Access•Anti-Virus/Anti-Spam•Shared Calendars, Contacts &
Tasks•Active Sync Mobile Devices•Blackberry Device Support*•Compliance Archiving*
• 250MB storage allocation per user • Collaboration• Portal• Enterprise Content Management• Search• Business Process Forms• Platform & Extensibility
•Web Conferencing•Small group collaboration to large events•Desktop sharing, chat, question manager•Training support and virtual breakout rooms•VOIP or PSTN voice support•Live 360 degree panoramic video
• Instant Messaging and Presence• Group IM• Address Book Search• Distribution List Expansion• File Transfer• 1:1 Audio and Video
* Optional capabilities at additional cost
Ease of Use Improvements
Subscription and Trial
Web AccessService
AdministrationSign In Client
IT Pro End User
Today
H2 CY2010 Service Connector
Ensure PC has the latest
patches to work with
Office Clients
Roadmap
January 2010
US Launch Nov 20086-8 Weeks Continuous Update
2010 Server UpdateStarting H2 CY2010
H2 CY2010
201020092008
Web ApplicationsH2 CY2010
SubscriptionH2 CY2010
WW Launch April 2009BPOS SKU Updates
2011
Business Productivity Online SuiteHigh Level Roadmap
H1 20102009 H2 2010/2011
April 2009• Deskless Worker• 19 New Markets• OC Online • Blackberry Device
Support
June 2009• Increase mailbox
attachment size• Outlook 2003 w/o
Free Busy
July 2009• Hosted Exchange
migration tool• Increase SharePoint
upload size to 250MB
• Live Meeting Standard to 250 users
• Quick Trial• Partner order on
behalf
August 2009• SMTP Relay• Exchange Journaling• New language in
MOAC
September 2009• Support 30K seats• Improve Mac Support• Bulk Activation• POP Mail Client
H1 2010 (Planned Features)• 25GB mailbox storage per user default• Extend SharePoint site collection limit• Additional markets and languages• Improved domain management• File attachments to support tickets• Exchange Online Usage Reporting• Self Service BES support• IMAP Support• Improved notification via RSS Feed
H2 2010 • Update with Exchange 2010 Server • Update with SharePoint 2010 Server
Update with Communicator 2010 Server• Office Web Apps • Free/Busy co-existence• Single Sign On with identity federation• Redesigned User Interface• More administration and access control
H1 2011• Communication Online Conferencing• Communication Online Voice• More to be announced
November 2009• Delegate Send As• SharePoint Auditing• Partner Name on
Invoice
Jan 2010• Outlook 2003 Connector• Exchange Online Usage Reporting• Expand Languages and Markets• CRM integration with Exchange Online• Delegate Administration• Multi-tenant Blackberry Device Support
Next Wave of Innovations
New Features Updates Every 6-8 Weeks
BPOS Standard Pricing
28
Exchange Online Standard€ 4,26
Office Communications Online (IM and Presence)
€ 1,70
Office Live Meeting Standard€ 3,84
Office SharePointOnline Standard
€ 4,47
Deskless Worker Suite
€ 2,55
Business Productivity Online Suite
Includes:Exchange StandardSharePoint Standard
Office CommunicationsLive Meeting Standard
€ 8,52
40%korting
Exchange OnlineDeskless Worker € 1,70
SharePoint OnlineDeskless Worker € 1,70
Track Record Playfield
The Power of Choice
Impact on Outsourci
ng
Unified Communicatio
ns
Business Intelligence
Enterprise Content
ManagementCollaboration Enterprise
Search
Unified Business Platform
Online Services Partner Opportunity
Partner Applications
Partn
er S
erv
ices
Functionaliteit
FAST
Technologie
Acquisitie
Communiceren
Logistiek Controleren
Relaties
beheren
Lease
Koop
Afbetaling
Huur
Abon-
nement
Licenties
GratisSubsidie
Koppel-
verkoop
SaaS
Afdeling
Netwerkdienst
Business unit
Shared service
Out-
sourcing
Boekhouden Informeren
Documenteren
BI
Presenteren
Betalen
CooperatieIn the
cloud
Structuur
Unified
Communications
Groene
datacenters
Software
streaming
Social
software
Cloud
computing
Mobiele
applicaties Virtualisatie
ERP
SOA
WOA
More information? [email protected]://nl.linkedin.com/in/armandbloem