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Session 2: Organizational Dynamics

Organizational Dynamics

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Slides from D. Giard ArcReady presentation 11/25/08. Examine the dynamic nature of large organizations Control structures, interrelations between people How architects, as technical leaders fit into these organizations.

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Page 1: Organizational Dynamics

Session 2:Session 2:

Organizational DynamicsOrganizational Dynamics

Page 2: Organizational Dynamics

David GiardMCTS, MCSD, MCSE, MCDBA

Principal Consultant, Sogeti USA

[email protected]

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Part 1:A Little Systems Theory

Part 2:Who’s Got An Agenda?

Part 3: Navigational Strategies

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Part 1:A Little Systems Theory

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Responsibility

Power

Authority

Influence

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The Purpose Driven Social System

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Chaos Theory

Point Attractors

Cyclic Attractors Strange Attractors

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Life is like high school

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Part 2:Who’s Got An Agenda?

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Who’s Got An Agenda?

Who’s Got An Agenda?

Everybody’s got an

agenda!

Everybody’s got an

agenda!

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Your CEO’s Agenda

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Economics In One Slide

Profit = Revenue - Costs

We live in a growth economy.

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“I need to grow the company”“I need to grow the company”

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Your CIO’s Agenda

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Is the CIO a technologist who understands the business?

Is the CIO a technologist who understands the business?

or

a business person who understands technology?

or

a business person who understands technology?

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“I need to add value to the business”

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Your Director’s Agenda

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“I need to get the right people

working on the right projects”

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Your Manager’s Agenda

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“I need to make sure everyone is

happy”

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Your Coworkers’ Agenda

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“We want to work with great people who carry their own weight”

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Your Agenda

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“I need to choose technologies with a future”

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“I need to focus on adding business value and project success”

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Part 3: Strategies

for Navigating the Organization

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Dress +1

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Learn the art of small talk

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Learn how to read a room

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Plug into your company’s information pipeline

Plug into your company’s information pipeline

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Seek out a mentorSeek out a mentor

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Have a best friend at workHave a best friend at work

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Build a network of like-minded peopleBuild a network of like-minded people

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Build coalitionsBuild coalitions

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Keep an eye on the sharksKeep an eye on the sharks

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Learn the art of public speakingLearn the art of public speaking

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EvangelizeEvangelize

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Learn to the right way to gripeLearn to the right way to gripe

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Be prepared to have the “hard” conversations

Be prepared to have the “hard” conversations

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Always maintain your composure

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Master the formal political tools Compromise (win-win)

Arbitration

Escalation

Master the formal political tools Compromise (win-win)

Arbitration

Escalation

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Know your boundaries

and limitations

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Be a positive forceBe a positive force

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ReferencesSystems Thinking – Gharajedaghi

What the CEO Wants You To Know – Charan

CIO Wisdom – Lane, et. al.

7 Habits of Highly Effective People – Covey

How to Win Friends & Influence People – Carnegie

Influence: The Psychology of Persuasion – Cialdini

Introducing Neuro-Linguistic Programming – O’Conner & Seymour